REPORT ON PIZZA TOWN

SUKKUR
Operations Management

Group Members:
Aaqibuddin Jokhio
Aamir Ali Chandio
Sanaullah Ramay
Murad Murtaza
Adil Ahmed
Saba Maitlo

SUBMITTED TO: SIR ASIM SHAIKH

Contents
Acknowledgement.......................................................................................................................................2
Executive Summary.................................................................................................................................2
Methodology...............................................................................................................................................2
Limitations...................................................................................................................................................3
Aims and Objectives....................................................................................................................................3
Introduction.................................................................................................................................................3
Company Overview.....................................................................................................................................4
Operations Management decisions.............................................................................................................4
Acknowledgement

This report was not possible without the possible cooperation of Mansoor hassan, shift manager
Pizza Town Sukkur. We thank the working staff from cook to people working around who
provide great insights on the process, design and environment of the outlet.

We thank Mr. Rafatullah on providing the expert opinion on how the inventory system was
managed and maintained during the process of making Pizza and other products.

We would also like to show our gratitude to the General Manager Pizza town for sharing their
pearl of wisdom with us during the visit over Pizza Town

We would like to show our gratitude to everyone who made this report possible.

Executive Summary

Methodology

1. The Pizza Hut study is carried out

2. Geographical location is Sukkur
3. Operations Management decision Making tools
4. Primary data collection
Interviews
5. Secondary data collection
Books
Journals
Online sources

Limitations
 Time was major constraint.
Limited information was available.
The limited access on the data was available.

Aims and Objectives

To find out how Pizza town Sukkur make Ten operations management decisions
Know the supply chain management system of the outlet
Get insights on the ambiance of the outlet
Know how they manage their customers, employees and suppliers
Factors the make it successful in Sukkur
Know the process, product and people in terms of service delivery

Introduction

It is very crucial for the organizations to manage their supply chain system with proper product
design and process. Thats why, operations management play a vital role in determining the
efficiency of the work flow.

Companies today rely heavily on the productivity of their resources and the timeliness of the raw
material supply to ensure great services and products to the customers. For this, companies
improve their supply chain system by building strong relationship with the suppliers, introduced
innovative inventory management system along with effective information management system
to keep growing in the industry.

Ten operations management decisions which are very crucial in making an organization
successful. This includes

1. Product design
2. Quality management
3. Process design
4. Location
5. Layout design
6. Human resource management
7. Supply-chain management
 8. Inventory
9. Scheduling
10. Maintenance

Therefore, if any company wants to gain competitive advantage they must take these decisions more
firmly and wisely. Because with this fast-growing technology, companies strive to be the first among
others.

Company Overview

Put the history since I dont about it.

Thank you, guys!

Operations Management decisions