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Error Messages
This section lists all the error and warning messages that you are likely to encounter. Error messages are listed in
numerical order by the error number.
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file will not be processed by the detected version of CAESAR II. Please contact Intergraph CAS to learn about
acquiring the proper version of CAESAR II.
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CADWorx IP CADWorxIP201xH.dll
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4. If the CADWorx 64-bit Wrapper is registered with Windows, the following registry key will be created:
HKEY_CLASSES_ROOT\TypeLib\{2B5BBD43-47C7-458C-B5FE-25F1DB2F9CE0}
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Draw the piping system closer to a 0,0,0 coordinate. If this is an existing piping drawing, move it closer to 0,0,0 and
then mode convert. You must mode convert the drawing to re-create the coordinate data stored within the
components after a move. If you have any bolts in the system, erase them before you move the system. Bolts can be
re-inserted into the system with the AUTOBOLT command.
Perform the above procedure in AutoCAD. If same issues persist, then it is an AutoCAD limitation.
CADWorx coordinate limits are as follows:
In imperial coordinates (English / Inch Mode), the limit is approximately:
-9000000 inches to 99000000 inches
-750000 feet to 8250000 feet
-140 miles to 1500 miles
In metric coordinates (Metric / Metric Mode), the limit is approximately:
-9000000 millimeters to 99000000 millimeters
-9000 meters to 99000 meters
-9 kilometers to 99 kilometers
Technical Support
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3. The program generates codes from the hardware lock. Contact Intergraph CAS by sending an email to
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icaslicenserequests@intergraph.com. Intergraph CAS will respond to your email with the codes to update your
hardware lock. Please make sure to include the following information in your email:
n Your Name: _____________________
n Your Company Name: _______________________
n Codes generated from your hardware lock: _______________________
n What version of CADWorx are you running: CADWorx Version _____
n State in your email message that: I am receiving CADWorx Error 5007
4. After receiving the response from Intergraph, start the HL ESL Maintenance Utility. Click on Enter ESL Re-
Authorization Codes, and enter the codes provided in the email in the text boxes, as shown in figure below.
Emails are processed from Monday to Friday between 8:00 AM and 5:00 PM, USA Eastern Time.
Technical Support
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3. The program generates codes from the hardware lock. Contact Intergraph CAS by sending an email to
icaslicenserequests@intergraph.com. Intergraph CAS will respond to your email with the codes to update your
hardware lock. Please make sure to include the following information in your email:
n Your Name: _____________________
n Your Company Name: _______________________
n Codes generated from your hardware lock: _______________________
n What version of CADWorx are you running: CADWorx Version _____
n State in your email message that: I am receiving CADWorx Error 5007
4. After receiving the response from Intergraph, start the HASP ESL Maintenance Utility. Click on Specify E-Mail
Authorization Codes, and enter the codes provided in the email in the text boxes, as shown in figure below.
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Emails are processed from Monday to Friday between 8:00 AM and 5:00 PM, USA Eastern Time.
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2. Click on Show ESL Data, and then check the Last Access Date. If the Last Access Date does not match the
current date at your location, you must reset the Last Access Date.
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3. To reset the date on the hardware lock, click on Generate Access Codes.
4. The program generates codes from the hardware lock. Contact Intergraph CAS by sending an email to
icaslicenserequests@intergraph.com. Please make sure to include the following information in your email,
Intergraph CAS will respond to your email with codes to update your hardware lock.
n Your Name: _____________________
n Your Company Name: _______________________
n Codes generated from your hardware lock: _____________________
n What version of CADWorx are you running: CADWorx Version _____
n State in your email message that you are receiving CADWorx Error 5100.
5. After receiving a response email from Intergraph, start the HL ESL Maintenance Utility. Click on Enter ESL Re-
Authorization Codes and enter the codes provided in your email in the text boxes.
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Emails are processed from Monday to Friday between 8:00 AM and 5:00 PM, USA Eastern Time.
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3. To reset the date on the hardware lock, click on Generate HASP ESL E-Mail Codes.
4. The program generates codes from the hardware lock. Contact Intergraph CAS by sending an email to
icaslicenserequests@intergraph.com. Please make sure to include the following information in your email,
Intergraph CAS will respond to your email with codes to update your hardware lock.
n Your Name: _____________________
n Your Company Name: _______________________
n Codes generated from your hardware lock: _____________________
n What version of CADWorx are you running: CADWorx Version _____
n State in your email message that you are receiving CADWorx Error 5100.
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5. After receiving a response email from Intergraph, start the HASP ESL Maintenance Utility. Click on Specify E-
Mail Authorization Codes and enter the codes provided in your email in the text boxes.
Emails are processed from Monday to Friday between 8:00 AM and 5:00 PM, USA Eastern Time.
Technical Support
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LMSETUP.EXE is on the CADWorx installation CD. This utility will install the latest version of the NetHASP
License Manager.
This utility might require you to un-install the previous version of the NetHASP License Manager.
2. Run CADWorx again. If the error persists, restrict where CADWorx searches for the NetHASP License Manager.
If you are using TCP/IP, modify the following lines in the NETHASP.INI file located in [Product Folder]\Utilities.
[NH_COMMON]
NH_TCPIP = Enabled
[NH_TCPIP]
NH_SERVER_ADDR = xx.xx.xx.xx
NH_USE_BROADCAST = Disabled
xx.xx.xx.xx is the IP address of the machine to which the Red NetHASP network hardware lock is
attached.
3. Copy the modified NETHASP.INI file into AutoCAD folder. For example, copy NETHASP.INI to C:\Program
Files\Autodesk\AutoCAD.
Technical Support
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1. Run the LMSETUP.EXE utility on the computer where the Red NetHASP network hardware lock is attached.
LMSETUP.EXE is on the CADWorx installation CD. This utility will install the latest version of the NetHASP
License Manager.
This utility might require you to un-install the previous version of the NetHASP License Manager.
2. Run CADWorx again. If the error persists, restrict where CADWorx searches for the NetHASP License Manager.
If you are using TCP/IP, modify the following lines in the NETHASP.INI file located in [Product Folder]\Utilities.
[NH_COMMON]
NH_TCPIP = Enabled
[NH_TCPIP]
NH_SERVER_ADDR = xx.xx.xx.xx
NH_USE_BROADCAST = Disabled
xx.xx.xx.xx is the IP address of the machine to which the Red NetHASP network hardware lock is
attached.
3. Copy the modified NETHASP.INI file into AutoCAD folder. For example, copy NETHASP.INI to C:\Program
Files\Autodesk\AutoCAD.
Technical Support
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based networks. If you are not familiar with concepts such as Network Protocols, Broadcast, IP Addresses, TCP,
UDP, and Windows Services, please do not attempt to setup the network lock.
After reviewing the instructions, please do the following:
1. Run the LMSETUP.EXE utility on the computer where the Red NetHASP network hardware lock is attached.
LMSETUP.EXE is on the CADWorx installation CD. This utility will install the latest version of the NetHASP
License Manager.
This utility might require you to un-install the previous version of the NetHASP License Manager.
2. Run CADWorx again. If the error persists, restrict where CADWorx searches for the NetHASP License Manager.
If you are using TCP/IP, modify the following lines in the NETHASP.INI file located in [Product Folder]\Utilities.
[NH_COMMON]
NH_TCPIP = Enabled
[NH_TCPIP]
NH_SERVER_ADDR = xx.xx.xx.xx
NH_USE_BROADCAST = Disabled
xx.xx.xx.xx is the IP address of the machine to which the Red NetHASP network hardware lock is
attached.
3. Copy the modified NETHASP.INI file into AutoCAD folder. For example, copy NETHASP.INI to C:\Program
Files\Autodesk\AutoCAD.
Technical Support
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NH_USE_BROADCAST = Disabled
xx.xx.xx.xx is the IP address of the machine to which the Red NetHASP network hardware lock is
attached.
3. Copy the modified NETHASP.INI file into AutoCAD folder. For example, copy NETHASP.INI to C:\Program
Files\Autodesk\AutoCAD.
Technical Support
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Error occurred while reading from Red Network Lock's memory. HASP code = 131.
If you are using the Red Network Lock, contact your network administrator before contacting Intergraph CAS. Have
your network administrator available to assist Intergraph CAS personnel if you do contact support.
Technical Support
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If you are using the Red Network Lock, contact your network administrator before contacting Intergraph CAS. Have
your network administrator available to assist Intergraph CAS personnel if you do contact support.
Technical Support
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This utility might require you to un-install the previous version of the NetHASP License Manager.
2. Run CADWorx again. If the error persists, restrict where CADWorx searches for the NetHASP License Manager.
If you are using TCP/IP, modify the following lines in the NETHASP.INI file located in [Product Folder]\Utilities.
[NH_COMMON]
NH_TCPIP = Enabled
[NH_TCPIP]
NH_SERVER_ADDR = xx.xx.xx.xx
NH_USE_BROADCAST = Disabled
xx.xx.xx.xx is the IP address of the machine to which the Red NetHASP network hardware lock is
attached.
3. Copy the modified NETHASP.INI file into AutoCAD folder. For example, copy NETHASP.INI to C:\Program
Files\Autodesk\AutoCAD.
Technical Support
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your network administrator available to assist Intergraph CAS personnel if you do contact support.
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NH_TCPIP = Enabled
[NH_TCPIP]
NH_SERVER_ADDR = xx.xx.xx.xx
NH_USE_BROADCAST = Disabled
xx.xx.xx.xx is the IP address of the machine to which the Red NetHASP network hardware lock is
attached.
3. Copy the modified NETHASP.INI file into AutoCAD folder. For example, copy NETHASP.INI to C:\Program
Files\Autodesk\AutoCAD.
Technical Support
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2. Verify that the security settings are appropriate for the license folder:
a. Stand-alone security configuration:
n SYSTEM account and User account have Full Control access or
n The local Everyone group has Full Control access
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3. For CADWorx Steel, delete all files named CADWorxS.* except the CADWorxS.lic file. For CADWorx
Datasheets, delete all files named - CADWorxD.*, except the CADWorxD.lic file.
4. Start Steel_LM.exe or Datasheeet_LM.exe, and email the new Site Code to Intergraph CAS.
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2. After starting the program, retrieve the Site Code as shown on the following dialog. Click on Copy to copy the
number, and send an email.
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