International Conference on Management

Entrepreneurship and Business Education (ICMEBE)

ALL NATIONS UNIVERSITY BUSINESS SCHOOL, ANUBS

All Nations University College, Koforidua

1st International Conference on Management, Entrepreneurship and

Business Education (ICMEBE)

Theme: Bridging the Gap between Industry and Academia Through

Collaboration and Training"

Date: Monday 17th Tuesday 18th October 2016

Time: 9:00am - 4:00pm
Venue: Sky Auditorium II, City Campus
Email: icmebe2016@anuc.edu.gh
 LG C

ORGANIZING TEAM ULICI/ PROL

1. Dr. Carlene Kyeremeh 1. Mr. Emmanuel Attah
(Chairperson) Kumah
2. Prof Prince Conteh 2. Mr. Owusu Akyeamfour
3. Dr. Mark Boadu 3. Mr. Cephas P.K Coffie
4. Mr. Moses Ntri 4. Mr. Joseph Ampomah
5. Mr. David Kissi Yeboah
6. Dr. Isaiah Onsarigho Miencha 5. Dr. Lawrence Wahua
7. Mr. Emmanuel Attah Kumah
8. Mr. Joseph Darkwah
9. Mr. Enusah Abdulai
SCIENTIFIC AND EDITORIAL TEAM
1. Prof. K. A. Domfeh (Former Dean, University of Ghana Business School, Legon)
2. Dr. Carlene Kyeremeh (VP Academics, All Nations University College, Koforidua)
3. Prof. Prince Conteh (Dean of Research, All Nations University College, Koforidua)
4. Dr. Karim Sorour (Senior Lecturer in Accounting & Financial Management, Faculty of
Business and Law, Newcastle Business School, Northumbria University)
5. Prof. Senyo Adjiboloso (Professor of Economics, Point Loma Nazarene University
6. Rev Dr. J. E. T. Kuwornu-Adjaottor (Department of Religious Studies, Faculty of
Social Sciences, Kwame Nkrumah University of Science and Technology)
7. Mrs. Patricia Abena Kissi (CEO and HR Consultant, a Personal & Career Development
Coach - SEDAT Consult Ltd)

AWARDS COMMITTEE
1. Nana Serwaa Yeboah Kordee
2. Mr. Emmanuel Attah Kumah
3. Dr. Mark Boadu
 KEYNOTE SPEAKERS PROFILE

Prof. Stephen Addai

Former Rector and Director-General of Ghana Institute of
Management and Public Administration

Prof. Stephen Adei holds a PhD (Econs, Sydney), MSc

(Strathclyde), BSc. (Legon), and Bachelor of Divinity
(London), Masters in Theology (UNISA), Fellow Chartered
Institute of Marketing (FCIMG), ACIS and Diploma in
Marriage Counselling.
He is an expert in Leadership, Public Management, Finance, Economics, Marketing and Marriage
Counselling. Since 2009 he is Professor of Economic and Leadership at Pentecost University
College Accra. Between January, 2000 and December 2008 he was the Director General and the
Rector of the Ghana Institute of Management and Public Administration (GIMPA). Under his
leadership, between 2000 and 2008 GIMPA was transformed from a small, under-resourced and
subverted Institute in 1999 to the most successful organization under the Government of Ghana's
Public Sector reform. Since the end of 2001 GIMPA has been totally self-financing with turnover
rising from less than $500,000 to around $15 million. Prior to that he was, among others, Head of
UN System in South Africa (September 1994-February 1995), UNDP Resident Representative in
Namibia (1995-1999), Economist and Chief of the Directorate of Africa Bureau, UNDP, New York
(1989-1995); Senior Economist of the Commonwealth Secretariat, London (1986-1989) and staff of
the Ghana Investment Centre rising to Deputy Director and Head Research (1973-1985).
He is currently chairman and/ or member of the boards of several companies and not-for-profit
organizations including membership of the advisory board of the Ministry of Finance of Ghana and
the Board of Ghana Environmental Protection Agency (EPA). He is the author, co-author and editor
of 19 books, 8 book chapters and written more than 100 articles and papers. As a committed
Christian Prof. Adei has served many organizations in voluntary capacities as Deacon, Elder,
Chairman and Board Member. He and his wife are co-founders of top rated Ghana Christian
International High School. He is married to Georgina and they have four adult children Stephen,
Eunice, Priscilla and Timothy.
 Dr. Williams A. Atuilik, Consultant Corporate
Commercial - Banking & Financial Services

Dr. Williams PhD (Accounting, Capella University, Minnesota

CA (Ghana); MSc. (Finance GIMPA); MA (Economic
Policy Management, University of Ghana); LLB
(University of Ghana); ACIB; MCIT; MGIM; BSc.
(Administration, University of Ghana)
Dr. Williams Abayaawien Atuilik is a Chartered Accountant, Barrister at Law, a Tax Consultant,
and a Chartered Banker. He has a passion for training and has been involved in several consultancies
on behalf of the Institute of Chartered Accountants Ghana, African Development Bank, the World
Bank, USAID, WHO, DFID, EW Associates, and on his own behalf as an independent consultant.
He is currently the PFM Work Steam Leader for the Ghana Oil & Gas for Inclusive Growth
(GOGIG) programme funded by DFID working to strengthen government institutions responsible
for the management of Ghanas oil & gas revenue. Dr. Atuilik has provided consulting services in
countries such as Ghana, South Africa, Liberia, Somalia, and Sierra Leone, Botswana in the areas of
Accounting and Financial Management with emphasis on Public Financial Management,
International Public Sector Accounting Standards and International Financial Reporting Standards.
Williams has worked in various capacities in the past including: PFM Specialist for WHO, Senior
Lecturer in Public Financial Management in Liberia, PFM consultant to the Ministry of Finance in
Somalia, Technical Advisor to the Ministry of Finance in Liberia, Chief Financial Officer of Village
of Hope (an NGO that runs an orphanage, clinic, farms and schools); Audit Manager at Adom Boafo
and Associates, Accountant at the Kwame Nkrumah University of Science & Technology, and Legal
Practitioner at the Law Offices of Kwame Agati. He has also lectured, and served as
Examiner/Moderator in Accounting and Law courses in various institutions and universities in
Ghana and Liberia.
 BOOK
OF
ABSTRACTS
 PROGRAMME OUTLINE

MONDAY, OCTOBER 17, 2016

Morning Session

08:00 - 9:00 Arrival and Registration of Participants

09:00 - 9:05 Formal Welcome- MC
09:05 - 9:10 Introduction of Chairman
09:10 - 9:20 Remarks by Chairman, [Prof. K. A. Domfeh, UGBS, UG]
10:20 - 10:30 Remarks by Editorial Committee Chair, Prof. Conteh
10:30 - 11:10 First Keynote Address, Prof. Stephen Addai, Former Rector & Director
General, GIMPA]
11:10 - 11:45 Second Keynote Address, Dr. Williams A. Atuilik, Consultant Corporate
Commercial - Banking & Financial Services
11:45 - 11:50 Presentation of Awards
11:50 - 12:05 Tea Break

Afternoon Session

Break Out Session

12:05 - 13:30 Conference Room 1: Session 1
12:05 - 13:30 Conference Room 2: Session 2
12:05 - 13:30 Conference Room 3: Session 3

13:35 - 14:35 Lunch Break

14:35 - 15:45: Plenary Discussion

Theme: "Bridging the Gap between Industry and Academia Through Collaboration and
Training"

Panelists:
Dr. Mrs. Ofori Abebrese, Department of Economics, KNUST
Mr Alex Obu - Simpson, HR Manager -MODEC, Accra
Dr. Wilberforce Owusu-Ansah, HoD - Marketing and Entrepreneurship, KNUST
Mr. Dominic Baah Ayim, CEO Kama Company Ltd

Moderator: Dr. Lawrence Wahua (Accounting HoD & Industralist)

15:45 - 16:00: Concluding Ceremony

Musical Interlude: ANUC Choir

Chairmans Concluding Remarks: Prof. K. A. Domfeh - Former Dean, UGBS, Univ. of Ghana
 ABSTRACTS

Title: Good Governance and Revenue Mobilization in District assemblies in Ghana

Authors: Lydia N. Takyi, Nathaniel Myameleayeh Appoh
Good governance and financial performance have been touted as political rhetoric rather than
reality. This study sought to evaluate the extent to which good governance influences financial
performance through effective and efficient financial administration from some selected District
Assemblies in the Ashanti region of Ghana. The study adopts quantitative approach through the
multi-stage sampling technique made up of purposive and convenience sampling techniques to
select 400 respondents from 20 District Assemblies in the Ashanti region. The study found that
accountability, transparency, effectiveness and efficiency, control of corruption and staff and
community participation were all significant predictive principles of good governance in Ghana. All
these indicators had significantly weak positive relationship with financial performance with the
exception of staff and community participation which was high. There was steady rise in revenue
generation year after year with the exception of 2014. This fall was as a result of high interest rate
on businesses of people, power crisis, continuous fall of the cedi, high inflation rate and reduction in
investment of people which begun in 2012 and 2013.

Key Words: Governance, financial performance, revenue mobilization

Title: Analysis of Bookkeeping practices of SMEs in The New Juaben Municipality

Authors: Joseph Asante Darkwah
A lot has been done to promote the SMEs to greater heights. Yet most of these SMEs have hardly
seen the day light; probably, poor or no bookkeeping practice is a significant factor to this. The
objective of this study was to find out the role bookkeeping practices plays on performance of
SMES in the New Juaben Municipality. The methodology of the study was descriptive approach.
The research used questionnaire and reviewing of existing literature as method of data gathering.
The sample size used was 222 SMEs out of a population of 500. The data gathered was analyzed
and presented in tables and frequencies with the help of frequency tool of Statistical Package for
Social Science-SPSS. The findings of the study showed that a huge number of SMEs in the
municipality kept no books/records at all; reasons being that there was limited time to record
transaction, and where there was time educational background and lack of bookkeeping skills were
inhibitive. However majority kept records in a form of sales book as it played a positive role on
profit or loss determination, protecting stocks, and facilitating access to credit facilities.

Key words: Records, Transactions, Bookkeeping, SMEs, Performance

Title: The Presence of Human Elements in Safety Shipping
Authors: Francis Cromwell Kingsley Koufie
Human elements in the maritime industry cannot be underrated because the industry cannot do
without people. This study hopes to contribute to existing literature, make recommendations to
shipping companies and shipping regulatory bodies and as a consequence, have practical application
in guiding the behaviour of individuals and organizations. The literature review took a clear
approach to investigate the human element and its atrocious impacts that affect the shipping
industry. A pragmatic mixed method research methodology approach was employed. The study
made use of survey data and used the qualitative data gathered to explain further the quantitative
data collected and analysed. In all one hundred and eighty nine (189) respondents from six maritime
organizations in, Ghana and the United Kingdom participated in the study. The results of the study
indicated that human elements existed both at the individual and organisational level. The findings
of the study further revealed that, safety culture was directly associated with human element.
Moreover, ISM compliance could also prevent mishaps at sea while negligence on the part of
managers affected organizational safety. The masters perception about safety at sea was utilised to
provide concrete evidence on real safety issues at sea. The study therefore recommended the need
for management of shipping companies to strengthen their safety culture, ensure adequate safety
training programmes and adherence to the ISM codes at both management and employee levels.

Key words: Human element, human error, maritime safety, safety culture, shipping industry.

Title: University-Industry Partnership in Ghana

Authors: Dr. Mattew Karikari-Ababio

This paper posits that Ghanas development has suffered from a lack of indigenous, contextual and
relevant development model. Ghana in a linear, deterministic and mechanistic way had strictly
implemented its structural adjustment programmes (SAP) in the 1980s. The overall logic of the SAP
that made Ghana to join the comity of nations that experienced the Lost Decade in the 80s and 90s
had also remained unchanged in the dominant development discourses, policies and practices in
Ghana. This has made it difficult to synergize education and the economy to build a strong industrial
base to address the growing joblessness in the country; and to achieve a self-reliant country to
improve the living standard of Ghanaians. The implications of this have been a paralysis of
university-industry partnership. This suggests a dearth of knowledge and understanding of the
dominant development theories, discourses, policies and practices at the leadership position in
Ghana. Ghanaians in different capacities and leadership positions are to acquire this unique wealth
of knowledge and the understanding to inform their work ethics, policy direction and negotiations
for the country to have a successful engagement with the global economy. This is to synergize
education and the economy to enhance the university-industry partnership. This will address the
growing joblessness in the country and technologically transform the economy to achieve a self-
reliant country to improve the living conditions of Ghanaians.

Keywords: Leadership, growth and development

Title: Understanding Knowledge Management in Achieving Competitive Advantage in a
Global Business Environment
Authors: Dr. Kingsley Okoronkwo, Eric Afena Drobo

In this paper we compare the opposing theoretical concepts regarding knowledge management (KM)
and the principles of knowledge transfer in organisations, and appraised the applicable methods in
KM principles. We also examined what knowledge is, and noted the differences between explicit
and tacit knowledge, the theoretical perspectives concerning the two concepts, socialization and
technological issues, and the challenges KM posed to organisations. We concluded by considering
some practical steps in the implementation of KM. The paper also looked at the vital role KM can
play in todays knowledge economy and noted that in some sectors, re-use of intellectual capital is
no longer a case of gaining competitive advantage, but of survival. Re-use of intellectual capital
across geographies, industries and functions can yield enormous business benefits. Readers are
therefore encouraged to apply the lessons learnt from this paper to their own work contexts, and
consider how their organisations can better exploit intellectual capital to gain competitive advantage.

Keywords: Competitive Advantage, Explicit Knowledge, Global Business Environment,

Knowledge, Knowledge Management, Tacit Knowledge

Title: Training and Development and its Impact on Employee Performance: Evidence from
Perseus Mining Ghana-Ayanfuri
Authors: Frank Boakye, Prince Ewudzie Quansah

To determine the effect of training and development on employee performance at Perseus Mining
Ghana Limited (PMGL)-Ayanfuri. The researcher adopted the case study research design,
descriptive survey, as the research sought to study only PMGL extensively within a limited time
frame. A purposive sampling technique was used to select eighty-nine respondents to participate in
the study. The study indicated a strong relationship between employee performance and training and
development. However, the study also revealed that other factors such as working environment,
leadership style or motivation can affect the performance of the employee(s) as such attention must
be given these factors even when training is tailored to meet organizational objectives. External
validity may be compromised somewhat by the relatively small sample size. The study was limited
to workers at Perseus Mining Ghana Limited (PMGL), Ayanfuri in the Western Region of Ghana.
The study will provide guidelines to supervisors and managers to understand how employees
perform better.

Keywords: Training, Development, Learning, Training gap, Attitude, Ghana.

Title: The Application of Information System in Farm Management in the New Juaben
Municipality
Authors: Frederick Kwame Yeboah

The age of technology is fast advancing in all aspects of life. There have been several calls for the
adoption of technology in businesses across the globe. Many businesses have been able to introduce
new services and models, managed better relationships with their customers and suppliers, and
achieved competitive advantage as a result of the adoption of technology. The problem however, is
that farmers in Ghana have not fully understood the concept of information system. And although
the Government has put in place several initiatives to promote the use of information technology in
farm enterprises to boost productivity, very little is seen as an effort to adopt these policies. This
study seeks to analyze the extent to which technology has been adopted by farm owners in the new
Juaben municipality because it is one of the farming communities in Ghana. The study adopts the
descriptive research design by surveying 100 farm enterprise owners with different characteristics.
Results of the study indicated a very low level of knowledge in information system, information
technology infrastructure and resultant low usage of information system by these farmers.

Key words: Farm Enterprises, Information System, Information Technology Infrastructure

Title: Accounting Information System and Responsibility Accounting in the private sector
Authors: Cephas Paa Kwasi Coffie

There is a clear difference between the entity concepts adopted by the private sector where the
several units of the organization are seen as a single unit as compared to the fund theory where
individual departments must account separately. Could the advent of accounting information system
contribute to the facilitation of responsibility accounting in the private sector? Considering the cost
of investment in this system, there is the need to assess its role in contributing to the ultimate agenda
of profitability. The study aimed at establishing the role that accounting information system plays in
the promotion of responsibility accounting in the private sector. The study will answer this specific
question; does the usage of accounting information system reduce the tendency to be irresponsible
in your duties as an accountant? The study uses the descriptive research designs by selecting a sample
of 40 account staff from 10 private companies. The data was analyzed using Pearsons correlation to
establish the relationship between the variables. Accounting information system had a positive
relationship with the practice of responsibility accounting because the systems are designed with a
touch of internal control elements that served as a check on the users.

Key words: Accounting information system, Private sector, Public sector Responsibility accounting,
Title: Effects of the Meal experience on the Post-Purchase Behavioral Intentions of Customers
of Grade Three Restaurants in Secondi-Takoradi
Authors: Frances Fraikue

Meal experience is the key to customer satisfaction in restaurants. Indeed, the experiences
customers encounter determines their post-purchase behavioral intentions (PPBI). Thus the main
objective was to examine the effect of the meal experience on customers PPBI to grade three
restaurants in Sekondi-Takoradi. Convenience sampling was used to select respondents whilst
questionnaire was used to collect data. The analysis was done using SPSS and chi square. Results
show that about ninety percent of respondents rated their meal experience as good. Majority stated
that they will re-visit and recommend, whilst a few stated they will opt for alternative intentions if
they experience dissatisfaction.. Furthermore, there was a significant effect of meal experience on
PPBI with the exception of alternative intentions. Specifically, customers recommend and re-visit
only when they attain a positive meal experience. Thus, it was recommended for restaurateurs to
periodically survey their customers on how best to sustain the meal experience.

Keywords: alternative intention, customer, meal experience, post-purchase behavioral intention,

recommendation, re-visit intention

Title: An Evaluation Performance of Ghanaian Insurance Companies: Two-Stage DEA Model

Authors: Dr. Isaiah Miencha Onsaringo

The model is created to provide managerial insights when assessing the two models (Input and
Output and Data Envelopment Analysis models) and could be used to assess the impacts of
Ghanaian insurance companies. The two models allow the integration of the production performance
and investment performance for the insurance companies, and provide management overall
performance evaluation and how to achieve efficiency systematically for the insurers involved. (So
then what is the need for the purportedly developed model; if the two already existing models
provide a framework for integrating production performance and investment performance? Indeed,
if the author does not clearly and convincingly justify why it was necessary to develop a new model;
whereas there were some in existence already, then the paper cannot be justified.

Keywords: input-output model, Data Envelopment Analysis, insurance company, production

performance, investment performance
Title: The Moderating Role of Leverage on the Effect of Institutional Corporate Governance
on Banking Sector Stability
Authors: Dr. Lawrence Wahua
This study investigated the effects of institutional corporate governance factors on banking sector
stability when the mediating impact of leverage is not controlled, and when it is controlled. The
study covered 214 deposit taking banks that operated in Malaysia, Indonesia, and Turkey within
2010-2014. It is a quantitative-comparative study, and adopted institutional and stakeholder theories.
Secondary data analysis technique was used in gathering the data, and the general linear model was
used to test the 12 hypotheses formulated. Political systems, market-based and bank-based financial
systems, and common law and civil law legal systems were represented with categorical dummy
variables. The mediating and dependent variables were represented with ratio data. When the impact
of leverage was not controlled, all the institutional corporate governance factors studied had
significant effects on banking sector stability; but, when the impact of leverage was controlled, all
the country institutional corporate governance factors did not have any significant effect on banking
sector stability. Leverage weakened institutions that hitherto had significant effects on banking
sector stability: Malaysia political system lost 79.58 82.83% of its significant effects on banking
sector stability; Turkey political system lost 99.9 100% of its significant effects on banking sector
stability; market-based financial system lost 34.82 37.53% of its significant effects on banking
sector stability; bank-based financial systems lost 71.49 86.69% of its significant effects on
banking sector stability; common law legal system lost 79.79 96.63% of its significant effects on
banking sector stability; and civil law legal systems lost 99.9% of its significant effects on banking
sector stability. Further investigations revealed that the studied DTBs were excessively leverage:
debts averagely accounted for 91% of deposit taking banks assets in Malaysia; and 88% of deposit
taking banks assets in Indonesia and Turkey! This led to an all-time low average returns on assets
of 1.46% for Malaysia-based DTBs; 2.93% for Indonesia-based DTBs ;and 2.44% for Turkey-based
DTBs. The implication of this is that creditors where the real drivers of DTBs, and their interest was
paramount! The study showed that leverage makes DTBs very vulnerable to weak corporate
governance institutions. To tame the present precarious situation in Malaysia, Indonesia, Turkey,
and other countries/economies affected by excessive leverage, DTBs should speedily adopt positive
strategies of pegging their leverage ratio to 25% as recommended by the Bank of International
Settlement (Central Bank of central banks) in 2011.

KeyWords: Leverage, Corporate Governance, Banking Sector Stability

 PRESENTATION SESSIONS
Sessional Coordinator: Dr. Lawrence Wahua

ABSTRACTS- Oral Presentations

Session 1: Information Systems, Knowledge Management and E-Business

Chair: Dr. Samuel Antwi, Mr. Charles Ricky-Okine, Mr. Cephas Paa Kwasi Coffie

Time: 12:05pm
Title: Understanding Knowledge Management in Achieving Competitive Advantage in a
Global Business Environment
Authors: Dr. Kingsley Okoronkwo, Eric Afena Drobo

In this paper we compare the opposing theoretical concepts regarding knowledge management (KM)
and the principles of knowledge transfer in organisations, and appraised the applicable methods in
KM principles. We also examined what knowledge is, and noted the differences between explicit
and tacit knowledge, the theoretical perspectives concerning the two concepts, socialization and
technological issues, and the challenges KM posed to organisations. We concluded by considering
some practical steps in the implementation of KM. The paper also looked at the vital role KM can
play in todays knowledge economy and noted that in some sectors, re-use of intellectual capital is
no longer a case of gaining competitive advantage, but of survival. Re-use of intellectual capital
across geographies, industries and functions can yield enormous business benefits. Readers are
therefore encouraged to apply the lessons learnt from this paper to their own work contexts, and
consider how their organisations can better exploit intellectual capital to gain competitive advantage.

Keywords: Competitive Advantage, Explicit Knowledge, Global Business Environment,

Knowledge, Knowledge Management, Tacit Knowledge

Time: 12:20pm
Title: The Application of Information System in Farm Management in the New Juaben
Municipality
Authors: Frederick Kwame Yeboah

The age of technology is fast advancing in all aspects of life. There have been several calls for the
adoption of technology in businesses across the globe. Many businesses have been able to introduce
new services and models, managed better relationships with their customers and suppliers, and
achieved competitive advantage as a result of the adoption of technology. The problem however, is
that farmers in Ghana have not fully understood the concept of information system. And although
the Government has put in place several initiatives to promote the use of information technology in
farm enterprises to boost productivity, very little is seen as an effort to adopt these policies. This
study seeks to analyze the extent to which technology has been adopted by farm owners in the new
Juaben municipality because it is one of the farming communities in Ghana. The study adopts the
descriptive research design by surveying 100 farm enterprise owners with different characteristics.
Results of the study indicated a very low level of knowledge in information system, information
technology infrastructure and resultant low usage of information system by these farmers.

Key words: Farm Enterprises, Information System, Information Technology infrastructure

Time: 12:35pm
Title: Accounting Information System and Responsibility Accounting in the private sector
Authors: Cephas Paa Kwasi Coffie

There is a clear difference between the entity concepts adopted by the private sector where the
several units of the organization are seen as a single unit as compared to the fund theory where
individual departments must account separately. Could the advent of accounting information system
contribute to the facilitation of responsibility accounting in the private sector? Considering the cost
of investment in this system, there is the need to assess its role in contributing to the ultimate agenda
of profitability. The study aimed at establishing the role that accounting information system plays in
the promotion of responsibility accounting in the private sector. The study will answer this specific
question; does the usage of accounting information system reduce the tendency to be irresponsible
in your duties as an accountant? The study uses the descriptive research designs by selecting a sample
of 40 account staff from 10 private companies. The data was analyzed using Pearsons correlation to
establish the relationship between the variables. Accounting information system had a positive
relationship with the practice of responsibility accounting because the systems are designed with a
touch of internal control elements that served as a check on the users.

Key words: Accounting information system, Private sector, Public sector Responsibility accounting,
Session 2: Marketing and Consumer Behaviour and Small Business Management
Chair: Dr. Kingsley Okoronkwo, Mrs. Judith Serwaa and Dr. Samuel Boateng

Time: 12:05pm
Title: Effects of the Meal experience on the Post-Purchase Behavioral Intentions of Customers
of Grade Three Restaurants in Secondi-Takoradi
Authors: Frances Fraikue
Meal experience is the key to customer satisfaction in restaurants. Indeed, the experiences
customers encounter determines their post-purchase behavioral intentions (PPBI). Thus the main
objective was to examine the effect of the meal experience on customers PPBI to grade three
restaurants in Sekondi-Takoradi. Convenience sampling was used to select respondents whilst
questionnaire was used to collect data. The analysis was done using SPSS and chi square. Results
show that about ninety percent of respondents rated their meal experience as good. Majority stated
that they will re-visit and recommend, whilst a few stated they will opt for alternative intentions if
they experience dissatisfaction.. Furthermore, there was a significant effect of meal experience on
PPBI with the exception of alternative intentions. Specifically, customers recommend and re-visit
only when they attain a positive meal experience. Thus, it was recommended for restaurateurs to
periodically survey their customers on how best to sustain the meal experience.

Keywords: alternative intention, customer, meal experience, post-purchase behavioral intention,

recommendation, re-visit intention

Time: 12:20pm
Title: The Presence of Human Elements in Safety Shipping
Authors: Francis Cromwell Kingsley Koufie
Human elements in the maritime industry cannot be underrated because the industry cannot do
without people. This study hopes to contribute to existing literature, make recommendations to
shipping companies and shipping regulatory bodies and as a consequence, have practical application
in guiding the behaviour of individuals and organizations. The literature review took a clear
approach to investigate the human element and its atrocious impacts that affect the shipping
industry. A pragmatic mixed method research methodology approach was employed. The study
made use of survey data and used the qualitative data gathered to explain further the quantitative
data collected and analysed. In all one hundred and eighty nine (189) respondents from six maritime
organizations in, Ghana and the United Kingdom participated in the study. The results of the study
indicated that human elements existed both at the individual and organisational level. The findings
of the study further revealed that, safety culture was directly associated with human element.
Moreover, ISM compliance could also prevent mishaps at sea while negligence on the part of
managers affected organizational safety. The masters perception about safety at sea was utilised to
provide concrete evidence on real safety issues at sea. The study therefore recommended the need
for management of shipping companies to strengthen their safety culture, ensure adequate safety
training programmes and adherence to the ISM codes at both management and employee levels.

Key words: Human element, human error, maritime safety, safety culture, shipping industry.
Time: 12:35pm
Title: University-Industry Partnership in Ghana
Authors: Dr. Mattew Karikari-Ababio

This paper posits that Ghanas development has suffered from a lack of indigenous, contextual and
relevant development model. Ghana in a linear, deterministic and mechanistic way had strictly
implemented its structural adjustment programmes (SAP) in the 1980s. The overall logic of the SAP
that made Ghana to join the comity of nations that experienced the Lost Decade in the 80s and 90s
had also remained unchanged in the dominant development discourses, policies and practices in
Ghana. This has made it difficult to synergize education and the economy to build a strong industrial
base to address the growing joblessness in the country; and to achieve a self-reliant country to
improve the living standard of Ghanaians. The implications of this have been a paralysis of
university-industry partnership. This suggests a dearth of knowledge and understanding of the
dominant development theories, discourses, policies and practices at the leadership position in
Ghana. Ghanaians in different capacities and leadership positions are to acquire this unique wealth
of knowledge and the understanding to inform their work ethics, policy direction and negotiations
for the country to have a successful engagement with the global economy. This is to synergize
education and the economy to enhance the university-industry partnership. This will address the
growing joblessness in the country and technologically transform the economy to achieve a self-
reliant country to improve the living conditions of Ghanaians.

Keywords: Leadership, growth and development

Time: 12:50pm
Title: Training and Development and its Impact on Employee Performance: Evidence from
Perseus Mining Ghana-Ayanfuri
Authors: Frank Boakye, Prince Ewudzie Quansah

To determine the effect of training and development on employee performance at Perseus Mining
Ghana Limited (PMGL)-Ayanfuri. The researcher adopted the case study research design,
descriptive survey, as the research sought to study only PMGL extensively within a limited time
frame. A purposive sampling technique was used to select eighty-nine respondents to participate in
the study. The study indicated a strong relationship between employee performance and training and
development. However, the study also revealed that other factors such as working environment,
leadership style or motivation can affect the performance of the employee(s) as such attention must
be given these factors even when training is tailored to meet organizational objectives. External
validity may be compromised somewhat by the relatively small sample size. The study was limited
to workers at Perseus Mining Ghana Limited (PMGL), Ayanfuri in the Western Region of Ghana.
The study will provide guidelines to supervisors and managers to understand how employees
perform better.

Keywords: Training, Development, Learning, Training gap, Attitude, Ghana.

Session 3: Accounting, Banking and Finance
Chair: Dr. Isaiah Onsarigo Miencha, Mr. Joseph Darkwah and Mr. Twum Amankwa

Time: 12:05pm
Title: An Evaluation Performance of Ghanaian Insurance Companies: Two-Stage DEA Model
Authors: Dr. Isaiah Miencha Onsaringo

The model is created to provide managerial insights when assessing the two models (Input and
Output and Data Envelopment Analysis models) and could be used to assess the impacts of
Ghanaian insurance companies. The two models allow the integration of the production performance
and investment performance for the insurance companies, and provide management overall
performance evaluation and how to achieve efficiency systematically for the insurers involved. (So
then what is the need for the purportedly developed model; if the two already existing models
provide a framework for integrating production performance and investment performance? Indeed,
if the author does not clearly and convincingly justify why it was necessary to develop a new model;
whereas there were some in existence already, then the paper cannot be justified.

Keywords: input-output model, Data Envelopment Analysis, insurance company, production

performance, investment performance

Time: 12:20pm
Title: The Moderating Role of Leverage on the Effect of Institutional Corporate Governance
on Banking Sector Stability
Authors: Dr. Lawrence Wahua
This study investigated the effects of institutional corporate governance factors on banking sector
stability when the mediating impact of leverage is not controlled, and when it is controlled. The
study covered 214 deposit taking banks that operated in Malaysia, Indonesia, and Turkey within
2010-2014. It is a quantitative-comparative study, and adopted institutional and stakeholder theories.
Secondary data analysis technique was used in gathering the data, and the general linear model was
used to test the 12 hypotheses formulated. Political systems, market-based and bank-based financial
systems, and common law and civil law legal systems were represented with categorical dummy
variables. The mediating and dependent variables were represented with ratio data. When the impact
of leverage was not controlled, all the institutional corporate governance factors studied had
significant effects on banking sector stability; but, when the impact of leverage was controlled, all
the country institutional corporate governance factors did not have any significant effect on banking
sector stability. Leverage weakened institutions that hitherto had significant effects on banking
sector stability: Malaysia political system lost 79.58 82.83% of its significant effects on banking
sector stability; Turkey political system lost 99.9 100% of its significant effects on banking sector
stability; market-based financial system lost 34.82 37.53% of its significant effects on banking
sector stability; bank-based financial systems lost 71.49 86.69% of its significant effects on
banking sector stability; common law legal system lost 79.79 96.63% of its significant effects on
banking sector stability; and civil law legal systems lost 99.9% of its significant effects on banking
sector stability. Further investigations revealed that the studied DTBs were excessively leverage:
debts averagely accounted for 91% of deposit taking banks assets in Malaysia; and 88% of deposit
taking banks assets in Indonesia and Turkey! This led to an all-time low average returns on assets
of 1.46% for Malaysia-based DTBs; 2.93% for Indonesia-based DTBs ;and 2.44% for Turkey-based
DTBs. The implication of this is that creditors where the real drivers of DTBs, and their interest was
paramount! The study showed that leverage makes DTBs very vulnerable to weak corporate
governance institutions. To tame the present precarious situation in Malaysia, Indonesia, Turkey,
and other countries/economies affected by excessive leverage, DTBs should speedily adopt positive
strategies of pegging their leverage ratio to 25% as recommended by the Bank of International
Settlement (Central Bank of central banks) in 2011.

KeyWords: Leverage, Corporate Governance, Banking Sector Stability

Time: 12:35pm
Title: Good Governance and Revenue Mobilization in District assemblies in Ghana
Authors: Lydia N. Takyi, Nathaniel Myameleayeh Appoh
Good governance and financial performance have been touted as political rhetoric rather than
reality. This study sought to evaluate the extent to which good governance influences financial
performance through effective and efficient financial administration from some selected District
Assemblies in the Ashanti region of Ghana. The study adopts quantitative approach through the
multi-stage sampling technique made up of purposive and convenience sampling techniques to
select 400 respondents from 20 District Assemblies in the Ashanti region. The study found that
accountability, transparency, effectiveness and efficiency, control of corruption and staff and
community participation were all significant predictive principles of good governance in Ghana. All
these indicators had significantly weak positive relationship with financial performance with the
exception of staff and community participation which was high. There was steady rise in revenue
generation year after year with the exception of 2014. This fall was as a result of high interest rate
on businesses of people, power crisis, continuous fall of the cedi, high inflation rate and reduction in
investment of people which begun in 2012 and 2013.

Key Words: Governance, financial performance, revenue mobilization

Time: 12:50pm
Title: Analysis of Bookkeeping practices of SMEs in The New Juaben Municipality
Authors: Joseph Asante Darkwah
A lot has been done to promote the SMEs to greater heights. Yet most of these SMEs have hardly
seen the day light; probably, poor or no bookkeeping practice is a significant factor to this. The
objective of this study was to find out the role bookkeeping practices plays on performance of
SMES in the New Juaben Municipality. The methodology of the study was descriptive approach.
The research used questionnaire and reviewing of existing literature as method of data gathering.
The sample size used was 222 SMEs out of a population of 500. The data gathered was analyzed
and presented in tables and frequencies with the help of frequency tool of Statistical Package for
Social Science-SPSS. The findings of the study showed that a huge number of SMEs in the
municipality kept no books/records at all; reasons being that there was limited time to record
transaction, and where there was time educational background and lack of bookkeeping skills were
inhibitive. However majority kept records in a form of sales book as it played a positive role on
profit or loss determination, protecting stocks, and facilitating access to credit facilities.

Key words: Records, Transactions, Bookkeeping, SMEs, Performance