Professional Documents
Culture Documents
1. Direct Cost
2. Indirect Cost
1. Contributing causes
2. Immediate causes
3. Accident
4. Results of an accident
1. Contributing causes
iv. Temperamental
v. nervous
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c. Physical Condition of Person
i. Extreme fatigue
ii. Deaf
v. Heart condition
vi. Crippled
2. Immediate causes
a. Unsafe Act
i. PPEs provide but not used
v. horseplay
b. Unsafe Conditions
i. Ineffective safety devices
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vi. Improper illumination or ventilation etc.
c. Accident
d. Results of accident
i. Annoyance
iv. Spoilage
v. Minor injuries
vii. Fatality
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Major Disasters
1. June 1974: Flixborough, UK
a. Explosion in a Nylon Manufacturing Factory
b. Over 2000 people killed and about same injured Need of loss prevention training arose
a. Escaping of several tones of fuel & Fission products due to overheated water-cooled
Nuclear Reactor
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c. Substantial expenditure on fire prevention
c. The prestige of NASA suffered a serious blow –their space programme had been delayed for
several years.
Causes of accidents:
Most death due to heart diseases, cancer and stroke but limited to old age people
Statistical data indicates that in one particular year, the causes of accidents in USA were as under;
Accidents 27,484
Drowning 1,526
Falls 1,138
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Failing to protect worker4s from an explosion at its petrochemical plant in Channelview,
Texas
2. Steel-making division of USX paid $3.25 million to settle numerous health & safety violations
3. BASF had to pay $1.06 million to settle an explosion at Cincinnati Chemical Plant causing two
deaths & seventeen injuries.
Death rates by Industry (Computed on the basis of 100,000 workers in a typical year)
1. Mining / quarrying
2. Agriculture
3. Construction
4. Transportation
5. Manufacturing
6. Services
7. Trade
Parts of Body
1. Back
3. Arms
4. Trunk
5. Hands
7. Neck
6
According to W. Heinrich, an official of Travelers Insurance Company.
Overload
Overload
Imbalance between person’s Capacity at any given time and the load
Person’s Capacity is the product of factors such as natural ability, training, State of mind,
fatigue, stress & Physical Condition
Added Burdens
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Situation Factors (level of risk, unclear restrictions)
Inappropriate Response:
1. Person detects hazardous condition but does nothing to correct it
Inappropriate Activities:
Person does not know to operate or perform certain activity
Classification of accident
1. Struck by
Worker unexpectedly struck by or contacted by moving object, vehicle, hammer blow, foreign piece of
material in eye
2. Struck against
Moving worker contacting//strucking against any object, Sharpe edge/corner, hot pipe, another person
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6. Strain or overexertion
Carrying, pushing or pulling objects beyond their physical limitations/ capabilities
7. Electrical contact
Contact of body with an electrical current or any electrically charged equipment
8. Burn
By fire or chemical
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Unsafe Act / Condition
4. Failure to warn
8. Horseplay
9. Improper lifting
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20. Operating at improper speed
o May improve one aspect of the system but increase the risk from another side e.g. Fork Lift
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b. Property damage
b. Unfinished surface
c. Protruding bolts
5. Create no interference
a. Should not interfere work
Types of Guards
1. Point of Operation Guards
a. Fixed Guards
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iv. Require little maintenance cost
b. Interlocked Guards
i. Shut down the machine when guard is not securely in
place / disengaged
c. Adjustable Guards
i. For multiple purposes
a. Photoelectric Devices
i. Shut down the machine whenever light field broken
b. Radio-Frequency devices
i. Capacitance stop the machine when the capacitance
field is interrupted
c. Electromechanical Devices
i. Contact bars
3. Restraint Devices
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4. Safety Trip
b. No direct contact
Robot Safeguards
Solution;
2. Should withstand the force of heaviest object the robot could eject.
Falls
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• 16% of all disabling work-related injuries due to fall
Causes of fall
3. Slippery surface
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Consequently Good Housekeeping reduces slip & Fall Hazards
To counter that;
Preventing Slips:
5. Reconditioning of Walkways
8.Inspection/Audit
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Including test, report, suggestion by authorized safety officer)
OTHER REASONS
• Running and undue haste
LADDER SAFETY:
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Major potential source for falls;
• Should be strong enough.
• Condition of Ladder
o Cracks on side rail loose rungs
o Rails or braces corrosion.
• Check wooden ladder for moisture good electric condition
contact.
• Metal Ladder (For burrs & sharp edges)
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• Don’t let other people to enter the premises of ladder (may
be by placing barrier).
• Should be standing at least three rung down from the top.
• Belt up during working on ladder.
STAIRS
• Stairs of same height & same width.
• Pitch of stairs between 30-390.
• Riser should not be more than 8” or less than 5”.
• Treads should not be less than 9½” high deep.
• Stairs ways should have landing at least every 8 or 9’ of
vertical height.
• Hand rails should be provided without sharp edges, burrs,
rough surfaces etc.
• No Mirrors, windows at head/foot of stairs.
• No poster, display, bulletin board be placed be placed near
the stairs.
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ELECTRICAL HAZARDS
• Short circuit
• Water
Major causes
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• Working with electrical equipment that lacks the UL
label for safety inspection
• Lightning strikes
• Electrostatic hazards
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• Moving large sheets of plastic, which may discharge
sparks
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Fire Safety, at its most basic, is based upon the
principle of keeping fuel sources and ignition sources
separate.
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Take away any of these things and the fire will be
extinguished
Stages of Fire:
Fuel Classifications
25
Fires are classified according to the type of fuel that is
burning.
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Most fire extinguishers will have a pictograph label
telling you which type of fire the extinguisher is designed
to fight.
1. Water (APW)
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Filled with ordinary tap water and pressurized air, they are
essentially large squirt guns.
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CO2 cylinders are red. They range in size from 5 lbs to 100
lbs or larger. On larger sizes, the horn will be at the end of
a long, flexible hose.
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Class A materials may also smolder and re-ignite.
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ℵABC (can be used on Class A, B, or C fires)
Pull
Aim
Squeeze
Sweep
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Pull the pin…
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Squeeze the top handle…
This depresses a button that releases the pressurized
extinguishing agent.
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For this reason, when a fire is discovered…
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You might inhale toxic smoke. When synthetic materials
such as the nylon in carpeting or foam padding in a sofa
burn, they can produce hydrogen cyanide and ammonia in
addition to carbon monoxide. These gases can be fatal in
very small amounts.
RECOGNITION
Types of Stresses
Chemical
Fume:
Substance composed of solid particles formed by
Gas
Substance that will diffuse to evenly occupy the space in
which it is enclosed
Vapor
Gaseous form of a substance that is normally a liquid
or Solid
Mist
Suspension in air of very small drops usually formed by
mechanical (atomization) or
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By condensation from the gaseous state
Dust
Substance consisting of solid particles that have been
reduced to a small by some mechanical process
Physical
Noise: unwanted sound
Temperature: either high or low extremes
Illumination: level of intensity
Vibration: motion condition
Pressure: atmospheric, either high or low
Biological
Insects, molds, fungi, and bacteria create
biological stresses
Ergonomic
Exposure
Entering into the body as an health hazard
May affect the nervous system by entering
ℵ through the eyes, ears, and breathing area of the
mouth and nose or
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ℵ absorbed through the skin on contact and
possibly find its way into the digestive tract
Except for skin diseases, most occupational diseases
are acquired by inhalation.
Certain chemical agents that reach the lungs can pass
into the blood stream and over a long period of time
can be absorbed into various other parts of the body
ℵ Other agents may stay in the lungs - cause
damage in this organ only
ℵ Lung tissue most efficient medium the body
possesses for absorbing materials
EVALUATION
Degree of exposure,
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H= M ± R ± C - E
where H body heat,
Minternal heat gain (metabolic),
R radiant heat gain,
C convection heat gain, and
E evaporation (cooling).
Can be fatal
Symptoms
ℵ Hot, dry, mottled skin
ℵ Confusion and/or convulsions
ℵ Loss of consciousness
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Factors making individual susceptible to heat stroke
ℵ Obesity
ℵ Poor physical condition
ℵ Alcohol intake
ℵ Cardiovascular disease
ℵ Prolonged exertion in a hot environment.
Treatment/prevention
Prevention strategies
Medical screening identify applicants having one or more
susceptibility characteristics
Gradual acclimatization to hot working conditions spread
over at least a full week
Rotating workers out of the hot environment at specified
intervals during the work day
Use of personal protective clothing that is cooled
Monitoring employees carefully and continually
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B) Heat Exhaustion
Prevention strategies
Gradual acclimatization over at least a week
C) Heat Cramps
Occurs as a result of salt and potassium depletion from
profuse sweating as a result of working in a hot environment
Symptoms
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Muscle contraction- typically felt in the arms, legs, and
abdomen
Salt is lost, water that is taken in dilutes the body's
electrolytes
Excess water enters the muscles causing cramping
Treatment
Replenish body's salt and potassium supply orally
D) Heat Rash
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Prolonged chronic heat fatigue, if not relieved, can cause
both physiological and psychological stress
Burn
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Severity of Burns
First-degree burns
Minor and result only in a mild inflammation of the skin
Sunburn is a common form of first-degree burn
Recognizable as a redness of the skin that makes it
sensitive and moderately painful to the touch.
Second-degree burns
Recognizable from the blisters that form on the skin
Approximately 210°F (99oC) can cause a second-degree
burn in as little as fifteen seconds of contact.
Third-degree burns
Very dangerous
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Can be fatal depending on the amount of body surface
affected
Penetrates through both the epidermis and the dermis
Deep third-degree burn will penetrate body tissue
Can be caused by both moist and dry hazards
ℵ Moist hazards include steam and hot liquids
Burns appear white
ℵ Dry hazards include fire and hot objects or surfaces
Burns appear black and charred.
Minor Burns
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All 1st degree burns
2nd degree burns covering less than 15% of the body
3rd degree burns covering 2 % or less of BSA
Moderate Burns
2nd degree burns that penetrate epidermis but cover 15% or
more of BSA
2nd degree burns that penetrate the dermis and cover from
15 to 30% of BSA
3rd degree burns covering less than 10 % of BSA and are
not on the hands, face, or feet.
Critical Burns
nd
2 degree burns covering more than 30 % of BSA
3rd degree burns covering over 10 % of BSA
Small area 3rd degree burns to the hands, face, or feet due
to greater potential for infection
Burns that are complicated by other injuries (fractures, soft
tissue damage, etc.) are considered critical
CHEMICAL BURNS
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on the following factors:
Primary hazardous
Infection
Fluid Loss
Shock
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ℵ Below 59ºF body begins to experience impairment of
many functions
Most hypothermia results when ambient temperature is
between 30º and 40ºF
HYPOTHERMIA
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Conditions affecting Hypothermia
Hypothermia Symptoms
Slurred Speech
Safety Procedures
FROSTBITE
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Freezing causes blood vessel constriction
Care of Frostbite
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Warm the frozen part with clothing, blankets, or with room
temperature water
NFPA Diamond
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i. Fire Hazard Red
ii. Health Hazard Blue
iii. Reactivity Yellow
iv. Special Instructions White
Sound
Caused by vibration produced in air
Noise
ℵ Unpleasant & unwanted sound
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ℵ Can act on the body very much as other stresses do
No exact point where sound becomes noise. Depends upon
ℵ Person to person
ℵ State of mind
2. Mixed Noise
Varying level noise is made by sound layers of steady level
noise
ℵ Machine operate intermittently or employees moved around
at different areas of plant
ℵ Measurement is more complicated
3. Impact Noise
Overwhelming noise produced for short time
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Forging (Press operating at 21Cycles/minute)
21x60x8=10,080 cycles/day
OSHA allows 10,000 cycles/day
Sound is measured in decibel
ℵ One decibel is the lowest sound one can hear
ℵ Weakest sound that can be heard by a healthy ear in a quiet
setting is known as threshold of hearing (10dBA)
ℵ 120 threshold of pain
Sound Level meter used to measure sound pressure level
Consists of microphone which detects sound converts it
into electrical signal & amplifies
Source dBA
Whisper 20
Noisy Office 60
Normal Conversation 80
Power Saw 90
Grinding operation 100
Jet Aircraft 150
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Permissible Noise Exposures
Duration / Day Sound Level
(Hrs) dB(A)
8 90
6 92
4 95
3 97
2 100
1/2
1 102
1 105
½ 110
¼ or less 115
Exposure to excessive noise can damage inner ear
ℵ Ability to hear higher frequency sound diminished or lost
together.
ℵ Additional exposure can increase the damage until
even lower frequency sound cannot be heard
Decibel Calculations:-
1. Two described levels are equal or with the difference of one
decibel
Add 3 db to the higher level
2. Two decibel are 2 - 3 db apart
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Sum 2db at higher level
3. Two decibel levels are 4 – 9db apart
Sum 1db at higher level
4. Two decibel levels are 10 –more db apart
Sum 0db to higher level
Or take higher level
Hearing Losses:-
ℵ It is impairment (damage) that interfaces with
understanding of speech measured as a function of
frequency or the number of vibrations in cycles / sec of a
sound wave called hertz (Hz)
ℵ Normal hearing detection ranges from 16 -20,000 Hz
ℵ Understanding of speech ranges from 500 -2,000 Hz
ℵ Loss of hearing generally occur at 4,000 Hz
ℵ Excessive Noise can cause physiological problems
ℵ Researcher shows that it causes;
o Quick pulse
o Increased blood pressure
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o Contraction of blood vessels
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Types of permanent hearing loss
a) due to aging
b)due to almost constant exposure to loud noise
It involves deterioration of tiny nerve cells within the ear.
Engineering controls:
ℵMore complex than administrative controls
ℵFirst approach to reduce the sound at its source through
engineering design & innovations in equipment
Possible Steps:
ℵ Machine is in good repaired condition and properly oiled.
ℵUnbalanced & worn parts are replaced.
ℵMount machine on rubber or plastic to reduce vibration &
noise
ℵSubstitute a quiet process for a noisy one
ℵConfine sound of machine within as acoustical enclosure.
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ℵIsolate the operator within an acoustical booth.
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Administrative control:-
Reducing the amount of time an employee is subjected to
excessive noise
i.e. by dividing noisy jobs among two or more employee
OR
Performing very noisy operations at night
Or on shifts where few employees would be exposed
When Engineering Control doesn’t work, administrative control
to be used to adjust the exposure duration of noise
Danger Zone (105-150 dB) Jet engine, drop hummer turbine
generator
Risk Zone (90-100 dB) Weaving mill, portable grinders
welding equipment, milling m/c
Providing Hearing protections:-
If engineering & administrative control doesn’t work
ℵ P.P.E are to be used
ℵ Cotton is not regarded as compliance to OSHA
ℵ Glass wool acceptable
ℵ Earplugs reduce noise level by 25-30 dB
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ℵ Earmuffs reduces sufficiently
Hearing Conversations Program
Audiometry:
ℵ Audiometric testing determines hearing level in each ear by
means of an audiometer
ℵ To be performed for an environment where Noise level is
above 85 dB.
Lighting
No lighting – No seeing – No safety
Lighting but not proper → No Safety
Lighting Faults
1. Insufficient light
ℵ Although some light is better than complete darkness but
not very safe for proper work
ℵ Emergency lights essential for safe exist
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(Lux)
Storage areas with no
----- 150
continuous work
Rough machining and
Rough work 300
assembly
Offices, Control
rooms, medium
Routine work 500
machining and
assembly
Demanding Inspection of medium
750
work machining
Colour discrimination,
fine machining and
Fine work 1000
assembly,
textile processing
Hand engraving,
Very fine work Inspection of fine 1500
machining or assembly
Inspection of very fine
Minute work 3000
work
*Recommended values in neither minima nor optima
but represent good current practice.
2. Shadow
ℵ Obstruction between light and worker e.g. worker is in
between light source and machine
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ℵ may sometimes appear with stair case as well
ℵ Little price to pay for consumed energy than a fatal
accident may lead to huge indirect cost.
3. Glare
ℵ Disability glare caused by bright and bare lamps (falling on
eyesight)
ℵ Discomfort glare caused by too much contrast of brightness
between object and its background (due to poor designing).
No immediate problems but may lead to eyestrain,
headache and fatigue.
This may be a contribution to major accident
Remedies
Changing to luminaries which adequately screen
the lamp at all normal viewing angles
Using light coloured decoration on the walls and
ceiling
Proper designing to ensure that the orientation of
light is suitable from the point of view of glare
reduction
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ℵ Reflected Glare reflection of light falling on shiny wet
surface, may use light source of low brighten or change the
design
Best of all → Avoid using shiny materials
Environmental Occupational
Engineer Physician
Qualification:
Bachelors Degree in Industrial Safety, Industrial
Engineering, Chemical Engineering with experience
2. Industrial Hygienist
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Industrial Hygiene defined as Science and art devoted to;
a. recognition,
b. evaluation and
c. control of
sickness,
well being or
inefficiency
ℵ Among workers or among citizens of the community.
Concerned Hazards:
Solvents, radiations, temperature, toxic & biological
substances ventilation, ventilation, gas and vapours, noise
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Qualification:
Degree in Chemistry, Physics, or Physical / biological
Sciences
3. Environmental Engineer
ℵ Hazardous waste management
ℵ Atmospheric pollution,
ℵ Indoor air pollution,
ℵ Water pollution,
ℵ Waste water management
Qualification:
Degree in Environmental Engineering
4. Health physicist
Qualification:
Degree in Nuclear Engineering or Physics
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5. Occupational Physician
ℵ Medical doctors with postgraduate work in industrial
related injuries/casualties
ℵ Bernardino Ramazzine is 1st occupation physician
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preventive medicine, emergency medical care,
rehabilitation and environmental medicine
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Investigation of Accidents:
ℵ Act of Fact Finding and not Fault Finding
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4. What was the accident cause and what were the
contributing causes of accident ?
5. Why was unsafe act or unsafe conditions permitted?
6. How can this accident be prevented next time?
ℵ Investigation should not stop after an unsafe act or condition
identified.
ℵ May go deeper!! For example
How much knowledge the injured worker had for the task
he was performing
Recommendation / correction
Poorly written report shows
Poor attitude of supervisor part
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Supervisor have no idea from which desk report goes to
Therefore Report;
Should include only fact
from the people who are remotely involved
Should be impartial and objective oriented
Should be accurate, concise and unemotional
Should include description of injuries, mechanism, processes
and interpretation of facts accurately and concisely
Report be not data collection rather fact finding
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1. GREEN–shall be used as the basic color for designating
“Safety” and the location of first-aid equipment:
a. Safety bulletin boards
b. First-aid kits
c. Stretchers
d. Personal-Protective-Equipment supply cabinets
2. RED–shall be the basic color for the identification of:
a. Fire protection equipment and apparatus
i. Fire-alarm boxes
ii. Fire-blanket boxes
iii. Fire-hose locations
iv. Sprinkle piping, etc
b. Danger
i. Safety cans and flammable liquids containers
ii. Red lights at barricades
c. Stop
i. Red lights at barricades
ii. Stop buttons
3. YELLOW–shall be the basic color for designating caution:
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a. To mark aisles and direct the flow of traffic
b. Construction equipment such as bulldozers, tractors, etc
c. Caution signs
d. Handrails, guardrails, barricades
e. Marking for low beams, pipes, projections, etc
4. ORANGE–basic color for designation dangerous parts
of machines or equipments:
a. Inside of transmission guards for gears, pulleys chains.
b. Safety starting buttons
c. Exposed parts (edges only) of pulleys, gears, power jams.
5. BLUE–shall be the basic color for designating machine and
equipment controls such as:
a. Electrical controls
b. Valves
c. Breaks
d. Disconnects
6. PURPLE–shall be the basic color for designating radiation
hazards:
a. Radiation warning signs
b. Containers of radioactive material
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c. Signal lights to indicate radiation machines are in operation
RISK ASSESSMENT
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Identify the Hazards
• The first thing you need to do is identify the hazards
associated with the task or activity.
– One way of doing this is by using “PEME”
• People
• Equipment
• Materials
• Environment
People Hazards
• People hazards cover a number of issues
• hazards are to do with the individual themselves;
• When thinking about people hazards, words such as
» training,
» capabilities/restrictions,
» supervision,
» communication,
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» adequate numbers and
» human error
should come to mind.
Equipment Hazards
• cover tasks associated with the
– repair,
– maintenance,
– handling,
– cleaning,
– storage and
– Operation of the equipment.
Material Hazards
• Cover any solids, liquids or gases associated with the task
e.g. Chemicals, Solid Fuel (Paper, wood etc)
• Along with the substances that are required for the specific
task
– also any bi-products or
– Wastes generated by the task or activity.
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Environment Hazards
• It’s all about the surroundings
• Depending on the location and the activity,
– hazards could include
• poor lighting,
• heating and ventilation,
• poor access/egress,
• tripping/slipping hazards,
• restricted space/visibility and
• other activities taking place nearby
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Controls can be at three levels:
– Physical controls (e.g. a metal fence around a
construction site)
– Procedural controls (e.g. a safe working procedure for
the task)
– Behavioural controls (e.g. adequate supervision and
monitoring of behaviour)
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iii. Contain the hazard at source
iv. Remove employees from hazard
v. Reduce exposures to hazard
vi. Systematic Withdrawal Plan (SWP’s)
vii. Warning signals
viii. PPE
ix. Disciplines
– Choose the best, most effective controls
– You may have looked at a particular task, identified the
current controls and may be thinking about adding
extra controls…but how do you know which controls
measures are best.
Trivial injury
Major injury
Minor injury
Severity
Fatal
Frequency of occurrence
Very common High High High Medium Low
Frequent High High Medium Medium Low
Occasional High Medium Medium Low Low
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Rare Medium Medium Low Low Low
REGULAR REVIEW OF YOUR ASSESSMENTS
• Risk assessments must be reviewed on a regular basis
– at the very least once every five years.
• The period of review should reflect the hazards,
– the greater the hazards the more frequent the review
• Should also be reviewed
– if there is a significant change to the work or
– if you believe that it is no longer valid
• Risk assessment should be a living document –it should
change as the work changes.
Components of EAP:
Procedures. Specific, step-by-step emergency
response procedures for each potential emergency.
Coordination. Proper coordination with
emergency responder agencies.
Assignments/responsibilities. Every person's
responsibilities clearly spelled out and understood.
One person responsible for conducting
evacuation of the affected area,
Another for the immediate shutdown of all
equipment
Another for telephoning for medical, fire, or
other types of emergency assistance.
Always to have a backup person for each
area of responsibility.
Accident prevention strategies. Strategies that
are supposed to be used on a day-to-day basis to
prevent the type of emergency being planned be
developed.
Strategies can be reviewed, thereby promoting
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prevention.
Schedules. Dates and times of regularly
scheduled practice drills.
Vary the times and dates so that practice drills
don't become predictable and boring.
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Type of Emergency Being Planned for:
Fire Hurricane Chemical spill
Flood Lightning Toxic emission
Tornado Explosion Train derailment
Earthquake Volcanic eruption
Procedures for Emergency Response:
1. Controlling and isolating?
2. Communication?
3. Emergency assistance?
4. First aid?
5. Shut-down/evacuation/protection of workers?
6. Protection of equipment/property?
7. Egress, ingress, exits?
8. Emergency equipment (e.g., fire extinguishers)?
9. Alarms?
10. Restoration of normal operations?
Coordination:
1. Medical care providers?
2. Fire service providers?
3. LEPC personnel?
4. Environmental protection personnel?
5. Civil defense personnel (in the case of public evacuations)?
6. Police protection providers?
7. Communication personnel?
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Assignments/Responsibilities:
1. Who cares for the injured?
2. Who calls for emergency assistance?
3. Who shuts down power/operations?
4. Who coordinates communication?
5. Who conducts the evacuation?
6. Who meets and guides emergency responders?
7. Who contacts coordinating agencies and organizations?
8. Who is responsible for ensuring that alarms are in proper
working order?
9. Who is responsible for organizing cleanup activities?
Accident Prevention Strategies:
1. Periodic safety inspections?
2. Industrial hygiene strategies?
3. Personal protective equipment?
4. Ergonomic strategies?
5. Machine safeguards?
6. Hand/portable power tool safeguards?
7. Material handling and storage strategies?
8. Electrical safety strategies?
9. Fire safety strategies?
10. Chemical safety strategies?
Schedules:
Dates of practice drills:_____ Times of practice drills:_____
Duration of practice drills_____
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Customizing Plans to Meet Local Needs
Emergency plans must be location-specific.
General plans developed centrally and used at all plant
locations will have limited effectiveness.
Location-specific EAP:
A map in the plan.
A map of the specific plant will help localize an EAP.
The map should include the locations of exits,
access points, evacuation routes, alarms, emer-
gency equipment, a central control or command
center, first aid kits, emergency shut-downs
buttons, and any other important element of EAP.
Chain of command
An organizational chart illustrating the chain of
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person shown for every position on the chart.
Coordination information. All telephone numbers and
contact names of people in agencies with which the
company coordinates emergency activities should be
listed.
Periodic contact should be maintained with all
these people so that the EAP can be updated as
personnel changes occur.
Local training. All training should be geared toward
the types of emergencies that might occur in the plant.
In addition, practice drills should take place on-
site and in the specific locations where
emergencies are most likely to happen.
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Emergency Response Teams (ERT)
A special team that responds "to general and localized
emergencies to facilitate personnel evacuation and
safety, shut down building services and utilities
Work with responding civil authorities
ERT typically composed of representatives from
several different departments such as:
Maintenance, security, health and safety,
production/processing, and medical.
Actual composition depend on the size and type
of company in question.
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OHSAS 18001:1999
Health & Safety Management Systems
OHSAS ELEMENTS
OH&S management system elements:
4.1 General requirements
4.2 OH&S policy & commitment
4.3 Planning
4.3.1 Hazard identification, risk assessment/control
4.3.2 Legal and other requirements
4.3.3 Objectives
4.3.4 OH&S management program(s)
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4.4 Implementation and operation
4.4.1 Structure and responsibility
4.4.2 Training, awareness and competence
4.4.3 Consultation and communication
4.4.4 Documentation
4.4.5 Document and data control
4.4.6 Operational control
4.4.7 Emergency preparedness and response
4.5 Checking and corrective action
4.5.1 Performance measurement and monitoring
4.5.2 Accidents, incidents, non-conformances and
corrective and preventive action
4.5.3 Records and records management
4.5.4 Audit
4.6 Management review
TS 16949
1.1 General
1.2 Application
2 NORMATIVE REFERENCE DOCUMENTS
3 TERMS AND DEFINITIONS
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These reviews should be as soon as possible and
shall not exceed two working weeks
Keep a record of the date that each change is
implemented in production. Implementation shall
include updated documents
Note – PPAP’s need to be updated for changes in specifications
referenced on the design record or for changes to PPAP
documents such as Control Plans, FMEA’s, etc. (see 7.1.4)
4.2.4 Control of Records
4.2.4.1 Record Retention
5. MANAGEMENT RESPONSIBILITY
5.1 Management Commitment
5.1.1 Process Efficiency – Top management shall
review the product realization & support processes to assure
their effectiveness and efficiency. Also see 7.5.1.4 & 8.2.1.1)
5.2 Customer Focus
5.3 Quality Policy
5.4 Planning
5.4.1 Quality Objectives
5.4.1.1 Supplemental Objectives
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Top management shall define quality objectives and
measurements
These shall be included in the business plan and use to
deploy quality policy. (See IATF guidance)
Note: Quality objectives should address customer
expectations and be achievable within a defined time
period
5.4.2 Quality Management System Planning
5.5 Responsibility, Authority & Communication
5.5.1 Responsibility and Authority
5.5.1.1 Responsibility for Quality
Promptly inform managers with responsibility and
authority for corrective action, about products or
processes that do not conform to requirements.
Personnel responsible for product quality shall have
the authority to stop production to correct quality
problems.
Production operations across all shifts shall be staffed
with personnel in charge of, or given responsibility for,
ensuring product quality.
5.5.2 Management Representative
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5.5.2.1 Customer Representative – top management shall
designate personnel with responsibility & authority to
ensure that customer quality requirements are addressed.
This includes –
Þ special characteristics;
Þ setting quality objectives and related training;
Þ corrective and preventive action
Þ product design and development
5.5.3 Internal Communications
5.6 Management Review
5.6.1 General
5.6.1.1 QMS performance – these reviews shall include:
5.6.2 Review Input
5.6.2.1 Review input - Supplemental
Shall include an analysis of actual & potential field failures
and their impact on quality, safety or the environment
5.6.3 Review Output
6.1 Provision of Resources
6.2 Human Resources (HR)
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6.2.1 General
6.2.2 Competence, Awareness and Training
6.2.2.1 Product Design Skills
6.2.2.2 Training
6.2.2.3 Training on the job
6.2.2.4 Motivation & empowerment
6.3 Infrastructure
6.3.1 Plant, facility & equipment planning
6.3.2 Contingency plans
6.4 Work Environment
6.4.1 Personal safety
6.4.2 Premise Cleanliness
7 PRODUCT REALIZATION
7.1 Planning of Product Realization
7.1.1 Product Realization Planning - Supplemental
7.1.2 Acceptance Criteria
7.1.3 Confidentiality
7.1.4 Change Control
7.2 Customer-related Processes
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7.2.1 Determination of Requirements Related to the Product
7.2.1.1 Customer – designated Special Characteristics
7.2.2 Review of Requirements related to the Product
7.2.2.1 Review of requirements relating to the
product - Supplemental
7.2.2.2 Organization Manufacturing Feasibility
7.2.3 Customer Communication
7.2.3.1 Communication Supplemental –
You shall have the ability to communicate necessary
information, including data, in a customer specified
language & format (e.g. computer aided design data,
electronic data exchange)
7.3 Design & Development Planning
7.3.1 Product design and development (d & d) planning
7.3.1.1 Multidisciplinary approach
You shall use a multidisciplinary approach to develop, monitor
& review:
- Special characteristics,
- FMEA’s, including actions to reduce potential risks
- Control plans
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TS 16949 7.3.2 Design & Development Inputs
Determine inputs to product requirements that include:
a) Functional and performance requirements
b) Applicable statutory and regulatory requirements
c) Applicable information from previous similar designs
d) Other requirements essential for d & d
Review the inputs for adequacy
Shall be complete, unambiguous, and not in conflict with each
other
TS 16949 7.3.2.1 Product Design Input
Identify, document & review inputs relating to:
Customer requirements (contract review) such as special
characteristics, identification, traceability, packaging, etc,
Use of information - have a process to deploy information
gained from various sources
Targets for product quality, life, reliability, durability,
maintainability, timing and cost
TS 16949 7.3.2.2 Manufacturing process design input
Identify, document & review mfg process design inputs relating
to:
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• Product design output data;
• Targets for productivity; process capability and cost;
• Customer requirements if any;
• Experience from previous developments
TS 16949 7.3.2.3 Special Characteristics
Identify special characteristics in Control Plan (CP) and:
- Use customer specified definitions & symbols on CP’s,
drawings, FMEA’s, operator instructions
- Or Use Company symbols on above
7.3.3 D & D Outputs
You shall:
Provide d & d outputs in a form that enables verification against
d & d inputs
Approve d & d outputs prior to their release
Prepare design and development output to:
a) Meet d & d input requirements
b) Provide appropriate information (for purchasing,
production, and service)
c) Contain or reference product acceptance criteria
d) Specify characteristics of the product essential for its safe
and proper use
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7.3.3.1 Product design output – supplemental
Express product design output in terms that can be verified &
validated against product design input requirements
Product design output shall include:
Þ Design FMEA, reliability results,
Þ Product special characteristics and specifications
Þ Product error-proofing as appropriate
Þ Product definition including drawings and math based
data,
Þ Product design review results
Þ Diagnostic guidelines where applicable
7.3.3.2 Manufacturing process design output
Express manufacturing design process output in terms that can
be verified & validated against manufacturing design input
Manufacturing design output shall include:
Þ Specifications and drawings
Þ manufacturing process flowchart/layout
Þ Manufacturing process FMEA’s
Þ Control Plans (7.5.1.1)
Þ Work instructions
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Þ Process approval acceptance criteria
Þ Data for quality, reliability, maintainability &
measurability
Þ Results of error-proofing results, as appropriate
Þ Methods for rapid detection and feedback of
product/manufacturing process nonconformities.
7.3.4 D & D Review
You shall:
Perform systematic review of d & d at suitable stages as per
your plan (see 7.3.1) to:
a) Evaluate the ability of d & d results to meet requirements
b) Identify any problems and propose actions
Include representatives of functions concerned with the d & d
stages being reviewed
Maintain records of such reviews and any actions arising from
them
Note: These reviews are normally coordinated with the design
phases and include manufacturing process d & d.
Monitoring
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You shall define, analyze and report (in summary)
measurements at specified stages of d & d, as an input for
management review
Note: These measurements include quality risks, lead times,
critical paths and others as appropriate
7.3.5 D & D Verification
Perform verification in accordance with planned
arrangements (see 7.3.1) to ensure that d & d outputs satisfy d
& d input requirements.
Maintain records of the results of verification and any
necessary actions
7.3.6 D & D Validation
Perform validation in accordance with plans (see 7.3.1)
Ensure that the product meets requirements for the specified
application or intended use, where known
7.3.7 Complete validation before delivery or implementation
(wherever practical)
Maintain records of the results of validation and any necessary
actions
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Note 1 The validation process normally includes an analysis
of field reports for similar products
Note 2 Verification (7.3.5) & validation (7.3.6) apply to both
product d & d as well as manufacturing process d & d.
7.3.6.1 D & D Validation- supplemental
Perform validation in accordance to customer requirements
including program timing
7.3.6.2 Prototype program
When required by the customer, you shall have a prototype
program & control plan.
Wherever possible, use the same suppliers, tooling and
manufacturing processes as in production
Monitor all performance testing for timely completion &
conformance to requirements
Be responsible for, control and show technical leadership for
any outsourced design services
7.3.6.3 Product Approval Process
You shall:
Use and conform to the customer approved product &
manufacturing process approval procedure (e.g., PPAP
Manual).
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Apply the same approved procedure to your suppliers
Note: Product approval should follow the verification of the
manufacturing process
7.3.7 Control of D & D Changes
You shall:
Identify and maintain records of changes
Review, verify, and validate the changes (as appropriate)
Approve the changes before implementation
Evaluate effect of changes on constituent parts and product
already delivered
Maintain records of the results of such reviews and any
necessary actions
Note: D & D changes include all changes during the product
program life (see 7.1.4)
7.3 Purchasing
7.4.1 Purchasing Process
7.4.1.1 Regulatory Conformity
7.4.1.2 Supplier QMS development
Develop your suppliers to conform to TS 16949. As a first
step, they shall be ISO 9001 certified, unless otherwise
specified by your customer.
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Note: Prioritize supplier development based on their
quality performance & importance of product supplied
7.4.1.3 Customer-approved sources
Where specified by contract (customer drawing or
specification), you shall purchase products, materials,
tool/gauge and services from approved sources.
Using customer designated supplier, including tool/gauge
suppliers does not relieve your organization of the
responsibility to ensure the quality of purchased product
7.4.2 Purchasing Information
You shall describe the product to be purchased and include
where appropriate requirements for:
a) Approval of product, procedures, processes and equipment
b) Qualification of personnel
c) Quality management system
You shall ensure the adequacy of specified purchase
requirements before communicating them to the supplier
7.4.3 Verification of Purchased Product
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7.5 Production & Service Provision
7.5.1 Control of Production and Service Provision
7.5.1.1 Control Plan (CP)
7.5.1.2 Work Instructions (WI)
Have documented work instructions, accessible at work
stations, for all employees responsible for processes impacting
quality.
These WI’s shall be derived from sources such as the Quality
plan, Control plan and product realization processes
7.5.1.3 Verification of job set-ups
Verify job set-ups whenever performed as at initial run,
material or job change.
Provide WI’s to set up personnel & use statistical methods of
verification where applicable
Note: Last-off part comparisons are recommended
7.5.1.4 Preventive & Predictive maintenance
7.5.1.5 Management of production tooling
7.5.1.6 Production Scheduling
7.5.1.7 Feedback of service information
7.5.1.8 Service agreement with customer
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Where there is a service agreement with your customer, you
shall verify the effectiveness of:
Þ your service centres
Þ any special purpose tools or measurement equipment
Þ Training of service personnel
7.5.2 Validation of Processes for Production and Service
Provision
7.5.2.1 Validation of production processes - Supplemental
Apply the requirements of 7.5.2 to all processes for production
& service provision
7.5.3 Identification and traceability
7.5.3.1 Identification and Traceability – Supplemental
The words “Where appropriate” in 7.5.3 does not apply to the
automotive sector
7.5.4 Customer Property
7.5.4.1 Customer owned production tooling
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8.2.1.1 Customer Satisfaction - supplemental
8.2.2 Internal Audit
8.2.2. QMS Audit
8.2.2.2 Manufacturing Process Audit
8.2.2.3 Product Audit
8.2.2.4 Internal Audit Plans
8.2.2.5 Internal Auditor Qualification
8.2.3 Monitoring and Measurement of Processes
8.2.3.1 Monitoring and Measurement of Manufacturing
Processes
8.2.4 Monitoring and Measurement of Product
8.2.4.1 Layout Inspection
8.2.4.2 Appearance Items
For parts designated by the customer as appearance items, you
shall provide:
Appropriate resources including lighting for evaluation
Masters for colour, grain, gloss, metallic brilliance, texture,
distinctiveness of image, as appropriate
Maintenance & control of appearance masters & evaluation
equipment
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Verification of the competence and qualifications of personnel
performing appearance evaluations
8.3 Control of nonconforming product
8.3.1 Control of N/C product - Supplemental
8.3.2 Control of reworked product
8.3.3 Customer Information
8.3.4 Customer Waiver
When your product or manufacturing process is different from
that currently approved, then you shall obtain a customer
concession or deviation permit prior to further processing.
Keep a record of expiry date & quantity authorized by each
concession or permit
Revert back to compliance with the original or superseding
specification, when the customer authorization expires
properly identify each container of material shipped on an
authorization. This also applies to purchased product
Approve any requests from your suppliers before submission
to your customers
8.4 Analysis of Data
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Determine, collect, and analyze appropriate data (from
monitoring and measuring activities as well as other relevant
sources) to:
Demonstrate the suitability and effectiveness of your QMS and
to identify opportunities to continually improve its effectiveness
Analyze data to provide information relating to:
Customer satisfaction
Conformity to product requirements
Characteristics and trends of processes and product
(including opportunities for preventive action)
Suppliers
8.4.1 Analysis and use of data
You shall compare trends in quality & operational performance
with progress towards objectives, leading to action that:
Þ Prioritizes and promptly solves customer-related
problems
Þ Determines key customer related trends to support
status review, decision making and longer term planning
Þ Enables an information system for timely reporting of
product usage
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Note: Compare data with competitor and/or appropriate
benchmarks
8.5 Improvement
8.5.1 Continual Improvement
You shall continually improve the effectiveness of your QMS
through the use of:
- Quality policy and quality objectives
- Audit results
- Analysis of data
- Corrective and preventive actions
- Management review
8.5.1.1 Continual Improvement of the Organization
l You shall define a process for continual improvement (see
examples in annex B of ISO 9004:2000)
8.5.1.2 Manufacturing Process Improvement
l You shall continually focus on controlling & reducing
variation in product characteristics & manufacturing process
parameters
Note 1 : Controlled characteristics are documented in the
Control Plan
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Note 2 : Continual improvement is implemented once
manufacturing processes are capable and stable or
product characteristics are predictable and meet
customer requirements
8.5.2 Corrective Action
You shall
Take action to eliminate the cause of nonconformities in order
to prevent their recurrence
Take action appropriate to the effects of the nonconformities
encountered
Define requirements in a documented procedure to:
a) Review nonconformities (including customer
complaints)
b) Determine the causes of nonconformities
c) Evaluate the need for action to ensure that
nonconformities do not re-occur.
d) Determine and implement corrective action needed
e) Record the results of actions taken
f) Review corrective action taken
8.5.2.1 Problem Solving
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l You shall have a defined process for problem solving
leading to root cause identification & elimination. Use
customer prescribed problem-solving format, where available
8.5.2.2 Error-proofing
You shall use error-proofing methods in your corrective action
process
8.5.2.3 Corrective Action Impact
You shall apply the corrective action and controls you
implemented to eliminate the cause of nonconformity, to other
similar products & processes.
8.5.2.4 Rejected Products test/analysis
You shall:
Analyze parts rejected by customer’s plant, engineering
facilities and dealerships
Initiate corrective action to prevent recurrence
Minimize the cycle time of this process
Keep records of these analyses and make them available to
customers on request
Note: Cycle time for product analysis should be consistent
with determining root cause, corrective action and
monitoring effectiveness of implementation
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8.5.3 Preventive Action
l Determine action to eliminate causes of potential
nonconformities to prevent their occurrence
l Preventive action must be appropriate to the effects of the
potential problems
l Define requirements in a documented procedure to:
a) Determine potential nonconformities and their causes
b) Evaluate the need for action to prevent occurrence of
nonconformities
c) Determine and implement the needed action
d) Record the results of action taken
e) Review the preventive action taken
ISO 14001:2004
4.1 General requirements
4.2 Environmental Policy
4.3.1 Environmental Aspects
ISO 14001 does not prescribe what aspects should be
significant, or even how to determine significance. However, it
is expected that a consistent and verifiable process is used to
determine significance.
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4.3.2 Legal and Other Requirements
4.3.3 Objectives, Targets, and Programs
4.4.1 Structure and Responsibility
4.4.2 Competence, Training, and Awareness
4.4.3 Communications
4.4.4 EMS Documentation
4.4.5 Control of Documents
4.4.6 Operational Control
4.4.7 Emergency Preparedness and Response
4.5.1 Monitoring and Measurement
4.5.2 Evaluation of Compliance
4.5.3 Non-conformances, Corrective and Preventive Action
4.5.4 Control of Records
4.5.5 Internal Audit
4.6 Management Review
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