Professional Documents
Culture Documents
Document Number:
MGMT-822-01
Revision
Description By Verifier Approver
Number
Syed Zainal
Changes based on Chong Swee Alwi Abdul
Abidin Jamalullil
2 feedback from Choon on Rahman on
Syed Mahadzar
Internal Quality Audit 03/03/2006 03/03/2006
on 03/03/2006
1. Objective
2. Scope
3. Reference
4. Definition
5. Responsibility
6. Procedure
7. Input
8. Output
9. Quality Records
10. Key Performance Indicator
11. Appendix
1. Objective
2. Scope
This procedure shall cover all activities and processes that involve in Sultan
Azlan Shah Power Station with the criteria related in the ISO 9001 Quality
Management System.
3. Reference
Guidelines for quality and/or environmental management systems auditing
ISO 19011
Module 9 - Internal Quality Audit (IQA) Training by Productivity & Quality
Management, TNB
4. Definition
5. Responsibility
CIA
LA
Auditors
Auditees
HOD
QMR
COO/GM
6. Procedure
Internal quality audit shall cover all departments and related elements of the
Quality
Management System within Sultan Azlan Shah Power Station as required by
the ISO 9001 Standard.
6.1 Qualification of Auditors
The quality audit shall be carried out by auditor independent to the area or
department audited
The CIA is required to inform the auditors and the departments to be
audited (auditees) at least 5 days before the internal quality audit take
place.
CIA shall prepare the Audit Plan (Appendix 1) and select appropriate
auditors for the area to be audited. The programme shall define the audit
criteria, scope, methods and areas to be audited.
The procedures to be audited will focus on high risk procedures and high
non-conformance areas (no. of NCR/OFIs).
The criteria to define high risk procedures (but not limited to) are:
o Affects plant availability & reliability
o Affects plant performance
o Contingency planning
The CIA shall call all the auditors appointed to a meeting to discuss and
relay information regarding the audit program.
All auditors including CIA shall prepare audit checklist and listed them in
the Audit Checklist form (Appendix 2).
6.5 Opening Meeting
The auditors shall carry out the audit process as prescribed in the Audit
Programme.
Audit shall be conducted by interviewing the auditees. The auditees shall
prove the implementation with evidence.
The auditor shall verify all the evidence as to conclude their findings.
The information gathered shall be recorded in the Audit Checklist.
6.7 Auditor Interim Meeting
The Auditor Interim meeting shall be held after the audit process has been
carried out and shall be chaired by the CIA or Lead Auditor.
The purpose of this meeting are :
a) To allow all the auditors to give their opinions and views to the CIA or
Lead Auditor regarding the audit process and activities done.
b) To cross refer evident within the auditors team.
c) To provide time for the CIA to prepare the Internal Audit Report.
d) To provide time for the auditors to prepare the Non Conformance
Report (NCR-Appendix 3) and Observation Report (OFI - Appendix 4
& 5) if any defects or non-conformance arise during the audit process.
6.8 Closing Meeting
The CIA shall prepare and provide the audit report to the management in the
required format for the Management Review Meeting (recommend at least
two weeks after IQA Closing Meeting). The report format shall include:
Purpose
Scope of Audit
Location
Reference Documents
Date of Audit
Auditors
Audit Methods
Findings
Summary of Findings
Attendance List
Audit Summary of NCR/OFI
Audit Programme
7. Input
Input Source
QMS All Departments
8. Output
Output Recipient
Internal Audit Report QMR
9. Quality Records
1) To carry out the IQA at least one per year within financial year - QMR
2) To clear the NCR/OFI according to the time frame for correction action which is agreed
between auditor and auditee - CIA / Auditor / Auditee.
11. Appendix