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Kyle you're a jerk. It’s one thing to make fun of Frontier's business medel, complaints, ete., but when you start making fun of individuals, that’s on a completely different level. i'm guessing you must have some sort of short-man’s disease since your level is pretty low. You enjoyed zooming in on our employees and making fun of them, Have you taken a good, long look at ‘your picture above? Seems. bit hypocritical to me. First of all, were you standing on a milk crate so that the camera could get your face? Did your golden retriever cie before you took this picture? I’m surprised ‘your high schoo! letterman’s jacket isn’tin the background. And here’s the real gem from your bio on the Channel 9 website - Clark joined 9NEWS in 2007, drawn by ‘the opportunity to tell meaningful stories alongside the station's talented photojournalists, who are frequently honored as the best in the nation. ‘$0 zooming in on Michael and Lisa is telling a meaningful story? How you treated Michael and Lisa was completely rude and out of line. Sounds more like you're trying to work through whatever your low seit esteem issues are. So it looks like that in addition to being a jerk, you're also a hypocrite. Jim Faulkner Jim Faulkner Head of Corporate Communications P: Ej HlyFronticr.com Hidim, ‘Thank you for your thoughtful feedback that | ama jerk wth self-esteem issues rooted in insecurity about my height. My commentary dicn’t make fun of your employees. Quite the opposite. It sympathized with them, My commentary sympathized with their plight - taking a break from dealing with some of America's least satisfied air passengers in order stand as props holding a banner while an executive went on for more than five minutes In fact, the commentary actually pleaded for the audience (in person and at home) to applaud for your employees. ‘What the commentary did have fun with was customer frustration with the fee based model, a well- known Johnny Cash song used by one of your competitors in ads, and the choice to have employees stand awkwardly in front of TV cameras while executives made speeches. At no point did | make fun of your employees. Your choice ta respond with a string of ad hominem insults about my appearance, height, facial expression, atc is unfortunate but provides great insight into the executive culture at Frontier. ‘Wishing you the best, kyle KYLE CLARK Anchor/Reporter KUSA-TV Denver, CO Next with kyle Clark 6 p.m. weeknights SNEWS at 9 & 10 p.m. weeknights

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