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User's Guide
w w w . d e l l . c o m|s u p p o r t . d e l l . c o m
WARNING: A WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or
injury.
CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or
moderate injury or in property damage incidents.
DANGER: Observe the following instruction to help prevent an imminently hazardous situation which, if not
avoided, will result in death or serious injury:
S This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by
AUTHORIZED SERVICE PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS
inside the UPS.
2 Safety Warnings
3 Installation
Inspecting the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
UPS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Rackmount Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Tower Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4 Operation
UPS Startup and Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Starting the UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Starting the UPS on Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
UPS Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Table of Contents | 3
Behavior on Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
4 | Table of Contents
Testing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
7 Specifications
8 Troubleshooting
Accessing Alarms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
UPS Status Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Event Log Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Table of Contents | 5
6 | Introduction
Introduction | 7
8 | Introduction
S To reduce the risk of fire or electric shock, install this UPS in a temperature and humidity
controlled, indoor environment, free of conductive contaminants. Ambient temperature must not
exceed 40C (104F). Do not operate near water or excessive humidity (95% maximum).
Safety Warnings | 9
10 | Safety Warnings
Safety Warnings | 11
12 | Installation
CAUTION: The cabinet is heavy (see page 65). Use caution to unpack and move the cabinet.
Use care when moving and opening the carton. Leave the components packaged until ready to install.
To unpack the system:
1 Open the outer carton and remove the accessories packaged with the cabinet (see Figure 2).
Installation | 13
3 Discard or recycle the packaging in a responsible manner, or store it for future use.
14 | Installation
USB Port
Four 515 Receptacles
UPS Communication Bay (Load Segment 1)
IN P U T 10 0 1 2 0 V ~
Ground Screw IEC-C14 Input REPO Ports RS-232 Port Two IEC 320-C13 Receptacles
Connector (Load Segment 2)
Ground Screw IEC-C14 Input REPO Ports RS-232 Port Two IEC 320-C13 Receptacles
Connector (Load Segment 2)
Installation | 15
IEC-C14 Input RS-232 Port EBM Connector Cover/Strain Two IEC 320-C19
Connector Relief Bracket Receptacles
(Load Segment 2)
16 | Installation
Installation | 17
IEC-C20 Input Ground Screw RS-232 Port Six IEC 320-C13 and
Connector UPS Two IEC 320-C19 Receptacles
Communication (Load Segment 1)
Bay
Select Button
18 | Installation
Rackmount Setup
CAUTION: The cabinet is heavy (see page 65): 1) Dell strongly recommends to remove the battery tray from the
UPS before lifting. 2) Lifting the cabinets into the rack requires a minimum of two people.
CAUTION: Removing the batteries should be performed or supervised by personnel knowledgeable about
batteries and the required precautions. Keep unauthorized personnel away from batteries.
CAUTION: If installing an optional EBM, install the EBM directly below the UPS.
NOTE: Mounting rails are required for each individual cabinet.
To install the UPS and optional EBM in a rack:
1 Remove the internal battery tray from the UPS:
Loosen the thumbscrew on the metal battery cover, slide the cover to the right, and open (see
Figure 12).
Installation | 19
3 Select the proper holes in the rail for positioning the cabinet in the desired location in the rack.
The rails should be located at the bottom of the 2U (or 3U for 2700/2300W UPS models) space
allocated for the UPS or EBM.
4 Position the end of the left and right rails labeled FRONT facing inward.
20 | Installation
Installation | 21
7 Secure the front of the cabinet to the rack using the four thumbscrews on the mounting brackets
(see Figure 16). Tighten by hand; do not use power tools. Repeat for any additional cabinets.
22 | Installation
9 Connect the internal battery connector and reclip the right battery connector.
10 Close the metal battery cover.
Adjust the battery connector so that the door closes properly. Push the door slightly to the right
and then to left.
11 Tighten the thumbscrew.
Torque the screw to 0.7 Nm (6.2 lb in).
Installation | 23
Tower Setup
CAUTION: The UPS and EBM are heavy (see page 65). Lifting the cabinets into the pedestals requires a
minimum of two people.
Figure 19. Removing the Mounting Brackets and Rear Hold-Down Brackets
24 | Installation
Installation | 25
26 | Installation
7 Place the cabinet horizontally so that the right end of the cabinet is accessible (see Figure 24).
8 Align the pedestals with the holes on the end of the cabinet. Push the pedestals in place.
Installation | 27
28 | Installation
3 Plug the EBM cable into the UPS battery connector (see Figure 28).
Secure the battery connector cover to the UPS rear panel using the screws removed in Step 1.
Installation | 29
CAUTION: The REPO must not be connected to any utility connected circuits. Reinforced insulation to the
utility is required. The REPO switch must have a minimum rating of 24 Vdc and 20 mA and be a dedicated
latching-type switch not tied into any other circuit. The REPO signal must remain active for at least 250 ms for
proper operation.
CAUTION: To ensure the UPS stops supplying power to the load during any mode of operation, the input
power must be disconnected from the UPS when the emergency power-off function is activated.
30 | Installation
REPO Connections
Wire Function Terminal Wire Size Rating Suggested Wire Size
REPO L1
40.32 mm2 (1222 AWG) 0.82 mm2 (18 AWG)
L2
NOTE: The pins must be open to keep the UPS running. If the UPS shuts down because the REPO connector
pins are shorted, restart the UPS by re-opening the REPO connector pins and turning on the UPS manually.
Maximum resistance in the shorted loop is 10 ohm.
NOTE: Always test the REPO function before applying your critical load to avoid accidental load loss.
Remove Jumper if
installed
3 Connect the REPO connector to the REPO port labeled IN on the UPS rear panel.
4 Optional. If you are daisy-chaining the REPO function with another UPS, you can shut down the
entire system using a single switch.
Connect the second REPO connector to the REPO port labeled OUT.
Installation | 31
32 | Installation
Installation | 33
34 | Installation
4 For models with a detachable power cord. Plug the detachable UPS power cord into the input
connector on the UPS rear panel.
5 Plug the UPS power cord into a power outlet.
The UPS front panel display illuminates. The Dell startup screen changes to the UPS status
summary screen. The UPS front panel display shows the flashing Standby icon .
6 Press the button on the UPS front panel.
After the startup is complete, the status icon changes to the appropriate icon based on the UPS
operating mode (see Table 4 on page 42).
7 On the UPS status summary screen, press the button to check for active alarms or notices.
Resolve any active alarms before continuing. See Troubleshooting on page 69.
If there are no active alarms, a No Active Alarms message appears.
8 Verify that the Normal icon appears on the UPS status summary screen, indicating that the
UPS is operating normally and any loads are powered (see Table 4 on page 42).
9 If an optional EBM is installed, see Configuring the UPS for an EBM on page 54.
Installation | 35
NOTE: At initial startup, input voltage auto-sensing is enabled by default. After the subsequent startup,
auto-sensing is disabled until manually re-enabled by output voltage setting.
NOTE: The internal batteries charge to 90% capacity in less than 4 hours. However, Dell recommends that the
batteries charge for 48 hours after installation or long-term storage. If an optional EBM is installed, see the
recharge time listed in Table 15 on page 68.
36 | Installation
Operation | 37
UPS Shutdown
To shut down the UPS:
1 Press the button on the front panel for three seconds.
The UPS begins to beep. The UPS transfers to Standby mode.
NOTE: Releasing the button before three seconds returns the UPS to its original operating state.
38 | Operation
Operation | 39
Display Functions
The UPS provides useful information about the UPS itself, load status, events, measurements,
identification, and settings through the front panel display.
Startup Screen
During startup, the Dell logo is the default screen. This startup screen displays for five seconds and then
defaults to the UPS status summary screen.
The display automatically returns to the UPS status summary screen when no button has been pushed
for 15 minutes and no other screen has been locked by a user. When you return to the status summary
screen, press the button for one second to exit back to the menu selections. Selecting UPS Status
from the main menu list enables you to scroll through all of the UPS status menu screens, including the
status summary screen.
40 | Operation
Only screens that have dynamic, real-time data updates can be locked. Applicable screens include the
status summary screen, measurement screens, active alarms, and the battery status screen.
UPS Status
The UPS status provides separate screens for the following information:
S Status summary, including mode and load
S Notice or alarm status, if any are present
S Battery status, including state and charge level
See Table 4 for examples of the UPS status summary screens. The status icon in the upper right corner
of each status summary screen conveys the UPS status or mode.
Basic operating modes include:
S Normal mode
S Battery mode
S Standby mode
Operation | 41
Battery Mode
The status icon and background of the icon are flashing.
An audible alarm (0.5 seconds on/4.5 seconds off) accompanies the switch to
Battery mode.
When the utility power returns, the UPS transfers to Normal mode operation
while the battery recharges.
42 | Operation
Normal Mode
The UPS is operating in Normal mode from utility power. The UPS monitors and
charges the batteries as needed and provides filtered power protection to your
equipment.
Standby Mode
When the UPS is turned off and remains plugged into a power outlet, the UPS is
in Standby mode and utility power supplies the connected equipment. The UPS
is not supporting the load, but is ready to assume the load on command.
The notice and alarm screens are visible only when notices or alarms are active. There is a separate
screen for each active notice or alarm. If there are no active notices or alarms, a No Active Alarms
message appears in a single screen between the UPS status summary and the battery status screen. If
there are multiple notices or alarms, scroll through each notice or alarm screen to reach the first battery
status screen.
NOTE: Events are not shown in status summary screens. They appear only in the Event Log.
Table 5 describes the available battery status screens. Only one battery status is available at a time.
Operation | 43
Measurements
The measurements screens provide useful measurement information on:
S Output watts VA, current, power factor, voltage, and frequency
S Input voltage and frequency
S Battery voltage and percentage charged
S Instantaneous Headroom Watts remaining
S Peak Headroom Watts (the remaining watts available to support the load at peak demand,
includes the date and timestamp of the peak demand)
S Peak Consumption Watts (the peak power demand on the UPS, includes the date and timestamp
of the peak demand)
S Present kWh Consumption (the kWh demand on the UPS averaged over the past hour)
S Cumulative kWh Consumption (the total kWh usage, includes the date and timestamp since it
was last reset)
44 | Operation
Operation | 45
NOTE: The NMC firmware screen displays only if the Network Management Card is installed. See Dell
Network Management Card on page 58.
Settings
Only available options are displayed.
User settings are not protected by default. You can enable the password through the User Password
setting.
Table 7 displays the options that can be changed by the user.
Table 7. Settings
Description Available Settings Default Setting
Change Language [English] [French] [German] [Spanish] [Japanese] English
[Simplified Chinese] [Russian] [Korean]
[Traditional Chinese]
User Password [Enabled] [Disabled] Disabled
If Enabled, the default password is USER.
NOTE: If you enter an incorrect password, the
message Wrong Password appears. Press any
button to return to the password screen and retry
the password.
Audible Alarms [Enabled] [Disabled] Enabled
NOTE: If you disable audible alarms, it takes effect
instantly and remains disabled, even after a power
cycle. This differs from the mute feature where the
horn is temporarily silenced on any button press,
but turns on again if a new alarm is triggered.
46 | Operation
Operation | 47
48 | Operation
Operation | 49
Behavior on Overload
See Table 8 for an explanation of how the UPS responds to an overload condition.
50 | Operation
Operation | 51
You can specify the restart delay time for each load segment: select zero seconds (0s is the default) to
restart immediately, select 132767 seconds to delay for the specified time, or select Off.
To set the restart delay times for each load segment:
1 Press the button for one second to go to the main menu selection and scroll down to the
Settings menu using the button.
2 Press the button to enter the Settings menu.
3 Use the button to scroll to the Automatic Start Delay option and press the button.
The current setting for the option flashes when selected.
4 Set the restart delay for one load segment using the and buttons.
5 Press the button to confirm.
6 Set the restart delay for the other load segment if applicable.
7 Press the button to confirm.
NOTE: Load segment On/Off commands issued through the Control menu override the user settings for load
segments.
NOTE: A single load segment delay applies to both outlets. However, there is an additional built-in one-second
delay between closing segment 1 and 2. The delay is always present when an On command is issued for both
segments at the same time.
52 | Operation
Operation | 53
54 | Operation
Operation | 55
1
6
2
7
3
8
4
9
5
IN PU T 100120 V ~
For details on disabling control commands from the Dell Network Management Card, see the Control
Commands from Serial Port setting on page 47.
Refer to the Dell Network Management Card User's Guide for more information.
60 | UPS Maintenance
If the UPS requires any type of transportation, the batteries must be disconnected (but not removed)
before the unit is transported:
1 Verify that the UPS is off and unplugged.
2 Place the UPS on a flat, stable surface with the front of the cabinet facing you.
3 Remove the UPS front cover (see Figure 34).
UPS Maintenance | 61
62 | UPS Maintenance
UPS Maintenance | 63
Testing Batteries
For a battery test to run:
S The batteries must be fully charged.
S The UPS must be in Normal mode with no active alarms.
S The load must be higher than 10%.
64 | UPS Maintenance
Specifications | 65
66 | Specifications
Specifications | 67
Input Output
AVR
Filter Filter
Charger
DC/DC DC/AC
Battery
Converter Inverter
68 | Specifications
NOTE: When an alarm is active, the control panel automatically displays an active alarm screen unless the
screen lock is enabled by the user.
Troubleshooting | 69
70 | Troubleshooting
Continuous Alarm Battery voltage is lower than the Verify that all batteries are properly connected.
batteries disconnected level If the condition persists, contact your service
defined for this UPS. This may representative.
be due to a blown fuse,
intermittent battery
connection, or battery cable
being disconnected.
Low Battery Warning Battery time remaining or This warning is approximate. The actual time to
(Alarm 56) battery capacity is lower than shutdown may vary depending on the UPS load
the battery low warning level and presence of an External Battery Module
Continuous Alarm defined for this UPS. (EBM).
Shutdown Imminent Communication to external The alarm is issued when the battery time
(Alarm 55) devices stops because the UPS remaining reaches zero. All connected devices
has entered a state where it may should have already shut down gracefully.
Continuous Alarm abruptly stop operating without
further notice unless utility
returns.
Battery Test Failed A weak battery string was This is a warning notice. Dell recommends
(Alarm 191) detected during the last battery that you replace the batteries soon.
test.
Intermittent Alarm
Service Battery A faulted battery string has Contact your service representative.
(Alarm 149) been detected and as a result,
the charger is disabled.
Continuous Alarm
Utility Not Present Utility level has fallen below the The UPS transfers to Battery mode if
(Alarm 59) Utility Not Present threshold supporting the load. The UPS shuts down if it
(typically <25 to 50V). is not supporting the load.
Intermittent Alarm
Troubleshooting | 71
Intermittent Alarm
Input AC Under Voltage Utility voltage is below the The UPS transfers to Battery mode if
(Alarm 7) minimum operating range. supporting load.
Intermittent Alarm
Input Under/Over Frequency The utility frequency is out of The UPS transfers to Battery mode if
(Alarm 8) usable frequency range. supporting load.
Intermittent Alarm
Site Wiring Problem An alarm triggers when the Have a qualified electrician correct the wiring
(Alarm 194) difference between ground and problem. If the UPS is not wired with a neutral
neutral voltage is >15V. wire, Site Fault should be disabled in the
Continuous Alarm Settings menu (see page 46).
Remote Emergency Power The external contacts in the The UPS de-energizes the load and enters
Off rear of the UPS are configured Standby mode. See Installing Remote
(Alarm 12) for REPO operation and they Emergency Power-off on page 30 for more
have been activated. information.
Continuous Alarm
Output Overload The load level is at or has The UPS can support the load indefinitely at
(Alarm 25) exceeded the configurable this load level.
threshold limit for a Level 1 The alarm clears when the load drops below
Continuous Alarm Overload condition. 5% of the set point.
Output Overload Level 2 The load level is >101% and Remove some of the equipment from the
(Alarm 159) <110% of the UPS rating. UPS. The UPS continues to operate, but
transfers to Fault mode in two minutes.
Continuous Alarm
The alarm clears when the load drops below
5% of the set point.
Output Overload Level 3 The load is >110% of the UPS Remove some of the equipment from the
(Alarm 162) rating. UPS. The UPS continues to operate, but
transfers to Fault mode in 300 ms to one
Continuous Alarm second.
The alarm clears when the load drops below
5% of the set point.
Battery DC Over Voltage Battery voltage levels have The UPS turns off the charger until the next
(Alarm 68) exceeded the maximum power recycle. Contact your service
allowable limits. representative.
Continuous Alarm
72 | Troubleshooting
Troubleshooting | 73