Professional Documents
Culture Documents
Submitted By
VAISHALI SURESH NARVEKAR
Roll No. 45
MMS-II, Batch: 2016-18
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Students Declaration
I hereby declare that this report submitted in partial fulfillment of the requirement of the
award for the Master of Management Studies to H K Institute of Management Studies
and Research, is my original work and not submitted for award of any degree or diploma
fellowship or for similar titles or prizes.
I further certify that I have no objection and grant the rights to H K Institute of
Management Studies and Research to publish any chapter/ project if they deem fit in
Journals/Magazines and newspapers etc. without my permission.
Place : Mumbai
Date : 28/7/2017
Roll No. : 45
2
Certificate
This is to certify that the dissertation submitted in partial fulfillment for the award of
Master of Management Studies of H K Institute of Management Studies and Research is
a result of the bonafide research work carried out by Ms. VAISHALI SURESH NARVEKAER
under my supervision and guidance, no part of this report has been submitted for award
of any other degree, diploma, fellowship or other similar titles or prizes. The work has
also not been published in any Journals/Magazines.
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ACKNOWLEDGEMENTS
I have taken efforts in this project. However, it would not have been possible without the
kind support and help of many individuals and organizations. I would like to extend my
sincere thanks to all of them.
I would like to take the opportunity to thank and express my deep sense of gratitude to
my corporate mentor Mr. Ali Ansari and my faculty mentor Prof. Taiseen Patankar. I am
highly indebted to Urbane Media Enterprise Pvt. Ltd. and HK Institute of Management
Studies and Research for their guidance and constant supervision as well as for providing
necessary information regarding the project & also for their support in completing the
project.
I would like to express my gratitude towards my parents and friends for their kind co-
operation and encouragement which help me in completion of this project.
I would like to express my special gratitude and thanks to industry persons for giving me
such attention and time.
Vaishali S.Narvekar
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TABLE OF CONTENTS
Page No.
ANNEXURES 35-37
A. Questionnaire 35
B. Bibliography 37
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Chapter 1
Executive Summary
The project support is based on the study of new and existing market in the field of Media
industry.
This support consists of the information on the Media industry in India. The report also
emphasizes on the information on the components of Digital Marketing and about the
market size of the Digital media in India along with road ahead in the industry. It is about
the company and its mission, vision and milestone it has achieved so far. It gives a
thorough understanding of the clients perception towards Digital Marketing and its
usage.
The project deals with the objective to understand consumer perception and study how
companies utilize the possibilities of internet advertising, branding and the limitations
involved in it. The report consists of analysis of clients interest and their strategies for
digital marketing.
The report comprises of the conclusion and recommendation for the new strategies to
implement in the domain of Digital Marketing other than the traditional ones. It conveys
the importance of the digital media in the current world scenario and the growing market
and also conveys the interests of the corporate in budget allocation, tools and source for
implementing Digital Marketing activities.
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Chapter 2
Introduction
2.1 Introduction to the Subject: Digital Marketing
Digital Marketing is the term used for the targeted, measurable, and interactive
marketing of products or services using digital technologies to reach the viewers, turn
them into customers, and retain them.
Social media marketing refers to the process of gaining traffic or attention through
social media sites. Social media itself is a catch-all term for sites that may provide
radically different social actions. For instance, Twitter is a social site designed to let
people share short messages or updates with others.
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Social marketing is an approach used to develop activities aimed at changing or
maintaining people's behaviour for the benefit of individuals and society as a whole.
A social strategy defines how the organization can better relate and communicate
with all its constituents. Constituencies includes people (markets, suppliers, customers,
investors, society and employees) who interact with the organization, internally and
externally.
Social Media Marketing is the manner of generating website traffic or attracting viewers
and customers through social networking websites such as Facebook, Pinterest,
LinkedIn, Twitter, and so on. Social media marketing is a subset of digital marketing.
All social networking websites support sharing of content, but all are not necessarily
employed for digital marketing. While Facebook emphasizes on personal sharing,
Twitter emphasizes on tweeting short messages about ones opinions or reactions, and
LinkedIn goes for professional networking, Pinterest motivates to market ones ideas
and online businesses.
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Principle of Social Media Marketing
Social media grew up as the most popular outcome of the Internet as people around the
world like to communicate and share their special moments, problems, ideas, and
suggestions with others. They also like to learn about a place worth visiting, a new craft
projects, recipes, or a new language. Social media websites enable you to share content
of your choice with right audience at your convenience.
This popularity of social media has inspired the business minds around the world with
the idea of small online businesses. One can open a store in Amazon, eBay, or any other
custom platforms such as Shopify or Etsy. But the main challenge is finding the
customers. There are ways like search results in Google, Bing or in any other search
engine. But for a new business with established competitors, it takes a long time to get a
high rank in the search results.
Social networking websites are a great solution to this challenge. The basic technique here is
to share engaging posts and the right content created for the desired audience. Then the
audience helps by sharing the content further, which in turn reaches further. Hence there
is another option of advertising the product, services, or ideas on the social networking
websites where there is less degree of competition.
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2.2 INTRODUCTION TO INDUSTRY
Industry: Media
The media and entertainment industry consists of film, print, radio, and television.
These segments include movies, TV shows, radio shows, news, music, newspapers,
magazines, and books.
The Indian media and entertainment (M&E) industry is one of the fastest growing
industries in the country. Its various segmentsfilm, television, advertising, print
media, music and digital among othershas witnessed tremendous growth in the last
few years.
The digital medium has come to its own and is among the fastest growing segments.
While the overall Indian media and entertainment industry witnessed muted growth of
11.8 per cent in 2013, digital advertising and gaming recorded stellar growth rates of
close to 40 per cent. "Digital grew upon a much larger base than last year," said Jehil
Thakkar, Head (Media & Entertainment Practice), KPMG. Digital advertising last year
comprised eight per cent of the overall advertising pie in 2013 compared to five per cent
last year.
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NEW INITIATIVE AND VISION BY THE GOVERNMENT:
The government of India launched Digital India with an aim to transform the
country into a digital empowered society and knowledge economy. India is
the worlds fastest growing smartphone market, as per the data by
International Data Corporation (IDC). It is also the worlds second largest
smart phone market with 220 million unique smart phone users.
I&B Ministry is working on to transform India into a global hub of Media and
Entertainment industry by improving the ease of doing business in the sector.
Other government initiatives such as National Communication Policy will
further compliment the growth of the sector.
The Government of India has supported Media and Entertainment industrys
growth by taking various initiatives such as digitizing the cable distribution
sector to attract greater institutional funding, increasing FDI limit from 74
per cent to 100 per cent in cable and DTH satellite platforms, and granting
industry status to the film industry for easy access to institutional finance.
The Government is planning to setup a National Centre of Excellence for
media, which will provide training to the industry professionals, and has also
decided to fund movies, including Bollywood and regional films, for
participating in foreign film festival.
The Union Budget 2016-17 has proposed basic custom duty exemption on
newsprint. The customs duty on wood in chips or particles for manufacture of
paper, paperboard and newsprint has been reduced to 0 percent from 5
percent.
Ministry of Information & Broadcasting, outlined the Ministry's plans of
introducing a National Communication Policy and stated that the government
has allocated Rs.100 crore (US$ 15 million) to revive community radios
stations across the country.
The Union Cabinet has approved the model Shops and Establishment Act,
aimed at generating employment prospects by allowing cinema halls,
restaurants, shops, banks and other such workplaces to remain open round
the clock.
Future prospectus
Living Local Mumbai is the print publication vertical of the brand Living Local.
The print magazine started as a coffee table magazine by Neeraj Vasudev and
Anubhav Anand, in May 2014 as a neighbourhood coffee table magazine in
Andheri West, Mumbai. It further expanded to Bandra Khar as a separate
edition in September 2015. In January, this year, the web plaform was launched,
with the mobile application
The proof of concept was figured out when the company launched the hyper-
local magazine Living Local, later the company launched the web portal and
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saw 600 people within suburban Mumbai who were active on it, which give
them a lead to focusing on designing and launching the app.
Further view of launching the app Living Local has raised $200,000 (around Rs
1.3 crore) in seed funding from Rattan Chadha, former CEO of Mexx Europe
Holding.
Indian-born Dutch businessman Chadha, whose full name is Kul Rattan Chadha,
also runs Amex Investment Ltd whose dealings with the Oberoi Group figures in
the Panama Papers expose. The funds raised from Chadha is used for expanding
its operations, enhancing its online platform besides marketing the brand.
Further view of launching the app Living Local has raised $200,000 (around Rs
1.3 crore) in seed funding from Rattan Chadha, former CEO of Mexx Europe
Holding. Indian-born Dutch businessman Chadha, whose full name is Kul Rattan
Chadha, also runs Amex Investment Ltd whose dealings with the Oberoi Group
figures in the Panama Papers expose. The funds raised from Chadha is used for
expanding its operations, enhancing its online plat form besides marketing the
brand.
Living Local App is a one-stop social networking platform for the entire action
taking place in a neighborhood life and surroundings. Who better to enhance
and enrich your living neighbourhood than your other fellow. Claim your
neighbourhood and explore the exciting world of your very own surroundings
with the ones who share the same space.
Living Local helps users discover and connect people with in a small area to
restaurants, night life options, street food and other activities. Users can
enquire, recommend and connect with other users in their vicinity through
Living Local. Your local area queries, initiatives, recommendations and
discovering your surroundings are now just a click away.
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2.4 Introduction to the Project
Even before the internet there were many different ways to advertise, in
different media such as radio, TV, newspaper, Magazines, as well as via
telemarketing or pamphlets. Usually the goal was to get a company- and/or
product name, a statement etc.
Communicated to as many people.
MARKETING PLAN
Situation
Marketing Objectives
Marketing Strategy
Action Plan
Advertising Plan
Promotional Strategy
Advertising Objectives
Advertising Strategy
Creative Execution Budget
Media Plan
Media Objectives
Media Strategy
Media Vehicles
Media Schedule
Media strategy is the way we seek to realis our media objectives. When formulated
correctly, it enables an advertiser to rise above the clutter of ads , and stands out in
competitions.
Media strategy expects media planners to be creative in using the media. The use of the
media should complement and supplement each other. The ad should be consistent with
the editorial environment of the media. The placement should be strategic. The medias
creative potential is fully used. The ad should provoke readers to look at it more than
once. It should be engaging enough, say incorporation of a crossword puzzle in the copy
of the ad . We can use non-traditional media like a Tamasha show or a magic show.
Media can be used build credibility.
The agency can summaries the whole plan in an overview. An alternative media can be
developed. Media plan facilitates the implementation of the media strategy.
Professional media planning started here in the late 70s and early 80s with NRS-II and
NRS-III. TV as a medium did show tremendous growth, and programmed viewership
came to be measured by IMRB-TRP. That gave a boost to media planning. With the
advent of satellite TV, media planning came challenging. The people meter based TRP
system came into being. In ad agencies, formerly the key function was client servicing
that dealt with all non-media issues. These days, however, media services have become
equally important. It takes care of all media issues. In the complex ad world of today, the
clients have a high awareness of media and they have become media-literate. The need
for media services is thus, felt much more.
As the total amount of users in the social network services approach the total amount of
netizens, social network services providers have to compete with each other for all the
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attention of the existing users, rather than attracting totally new users without any
social network services focus on the evolution of the cooperation/defection between
users, and the evolution of the structure of the networks for a single social networks,
and fail to consider the competition of multiple social network over a same and stable
users group and their user attention. The competition between two social networks
with different initial network structure and cooperation/defection utilities show that a
greater reputation awareness can suppress the influence of the defect temptation value.
Driving traffic:
Your competition can redirect users back to your website-great when combined with
time- based sales.
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How the Living Local app works
Communications happening in your Hood and can be explored on a unique category-
based HoodLine (similar to a social media timeline). A user has an option to explore or
post on the Hoodline based on his or her key categories of interest such as local
awareness, food and nightlife, pets, kids and parenting, social causes, house hold needs
etc
Problem Identification
As we all know the market is flooded with many social networking app from Facebook
to Instagram and many more. But such app provides valuable inputs about our locality
from their local authorities, medical Emergency numbers, 24Hr hospital, chemist and
ambulance etc. In this research work it will help me to understand people perception
toward such plat form which bring locality on their fingertip.
To the company
Study will give insights about different people views about Neighbourhood App on
how much they know about local things of their locality.
Chapter 3
Project Details
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3.1 Objective
A STUDY TO UNDERSTAND THE ROLE & AWARENESS OF LIVING LOCAL
APPLICATION
3.2 Methodology
Primary Research
Collected information from Investors.
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Secondary Research
Collected Database from the official website of Urbane Media
Enterprise Pvt. Ltd.
Research Approach
Quantitative Survey Personal Interview
Research Instrument
Structured Questionnaire
Sampling Plan
Sampling Unit: Western Suburbs
Target Respondent: Employees of Corporate sector, Agents in broking firms.
Sample Size: 100
Sampling Procedure: Simple Random Sampling
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3.3 Limitations of the Report
Chapter 4
Analysis & Findings
Q.1 Do you use any social application?
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Yes 87%
No 13%
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Q2. Which social application do you mainly use?
Facebook 91%
Twitter 5%
LinkedIn 1%
Others 3%
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Q3. Do you have a Neighbourhood guide where you can get all the information?
Yes 20%
No 53%
Maybe 27%
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Q4. Which is your preferred Social Application for local information?
Urban clap 14%
Living local 46%
Others 40%
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Q5. How long have you been a user of the local information application?
This is my first time 61%
Less than one week 13%
One month to Two month 26%
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Q6. Which category are you mainly interested in?
Urban clap Living local Others
Makeup Artists Makeup Artists Makeup Artists
Fitness Fitness Fitness
Pets Pets Pets
Kids Kids Kids
Home cleaner Home cleaner Home cleaner
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Q7. What makes you more likely to use the Application?
Urban clap Living Local Others
Information Information Information
Content Content Content
Offers Offers Offers
Services Services service Requirements
Requirement Requirements
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Q8. How much time do you spend on that application?
Less than 30 minutes 57%
Between 30 minutes and 1 hour 19%
Between 1 hour and 2hour 2%
More than 2 hours 21%
Rarely once in a week 1%
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Q9. which of the following words you use to describe application?
Reliable 7%
Useful 71%
Unique 21%
Poor quality 1%
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Q10. What is the single most important benefit of the application which is in different to
each other?
Urban clap Living local Others
Deals Deals Deals
Offers Offers Offers
Services Services Services
Others Others Others
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Q11. Over all are you satisfied with you experience using the application?
Very satisfied 7%
Satisfied 64%
Somewhat satisfied 21%
Unsatisfied 8%
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Q.12 If you are not likely to use Living local application?
Do not need a application like this 22%
Satisfied with competing application 78%
currently using
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Q13. Will you recommend the application to your friends or family?
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Chapter 5
Conclusions & Recommendations
5.1 Conclusions
From the study it can be concluded that all the respondents are
well aware about Media industry.
Development is a basic process for intensive research is to be
conducted to find out the target audience.
Social media network maps can be useful in understanding the variety of
social structures that emerge
Most of the people are use facebook.
Most of the users from Beauty & Health category buys space in the Living
local application because this category needs graphical representation
Most of the people feel that f majority of the users are within the locality
which means launching Living local application can work better in region
A number of social forces have changed both the landscape of family and
community life and the expectations for young people .
The statistical evidence conclude that most of the people use more than
one medium of advertisement which includes giving ads in Newspaper,
Sending Flyers, Bulk SMS, Emails & Online.
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5.2 Recommendations
More Brand awareness of Living Local Application is required since it is not
familiar with most of the peoples.
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ANNEXURES
Competition Analysis: Role and Awareness of Living Local App
Name: _______________________________
Age: __________ Sex: __________
Contact No: __________
Email id: _______________________________
QUESTIONNAIRE
1.Do you use any social application?
i. Yes
ii. No
3.Do you have a Neighbourhood guide where you can get all the
information?
i.Yes
ii. No
iii. May be
__________________________
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5. How long have you been a user of the local information application?
i. This is my first time
ii. Less than one week
iii. One month to Two month
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9. which of the following words you use to describe application?
i. Reliable
ii. Useful
iii. Unique
iv. Poor quality
10. What is the single most important benefit of the application which is in
different to each other?
Urban clap Living local Others
Deals Deals Deals
Offers Offers Offers
Services Services Services
Others Others Others
11. Over all are you satisfied with you experience using the application?
i. Very Satisfied
ii. Satisfied
iii. Somewhat satisfied
iv. Unsatisfied
12. If you are not likely to use Living local application? Why not?
i. Do not need a application like this
ii. Satisfied with competing application currently using
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B. Bibliography
Book reference
Advertising Management; Edition 2012
promotion Management; Edition 2015
Web technologies and application; Edition 2016
- Websites Referred
- https://www.google.co.in/?gfe_rd=cr&ei=3Y5rWZSSB4TAuAT89KagCQ
- https://en.wikipedia.org/wiki/Digital_marketing
- http://www.smartinsights.com/digital-marketing-strategy/digital-strategy-
development/10-reasons-for-digital-marketing-strategy
- http://signupnow.hootsuite.com/ind- marketing/?
&utm_source=google&utm_medium=cpc&utm_campaign=selfserve-bau-apac-en-
asia-ind-pua-search_nonbranded_alpha&gclid=CPWqnI-YjtUCFVAeaAodMJ8CXQ
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