Huawei eSpace Unified

Communications Solution

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 Mobility, Video Integration, and Collaboration:
Leveraging the Potential of Enterprise Communications
The prevalence of economic globalization and matrix management, as well as constant penetration and integration
of the enterprise, consumer, and Internet fields, has posed a broad assortment of challenges to enterprise
communications and collaboration across sectors. Enterprises concentrate on constructing a Unified Communications
(UC) system that features efficient collaboration at its best with simplicity for implementing zero-distance collaboration
and building high-efficiency teams.

Mobility
Nowadays, IT is becoming increasingly consumer-oriented, and thanks to the mobile Internet wave,
a growing number of mobile devices are being introduced into the enterprise IT environment.
Mobility has become one of the most important aspects of the future enterprise collaboration
application architecture, as more and more enterprises try to accommodate the bring your own
device (BYOD) movement, allowing users to access company software and hardware via enterprise
mobile applications on personal devices. Huawei eSpace UC Solution
True mobility is demonstrated in three aspects, summed up in the motto, "anywhere, anytime, with
consistency." However, combining mobility with UC brings new challenges to enterprises: first,
the enterprise mobile application platform, which quickly deploys new applications and services;
Based on the SIP protocol, Huawei eSpace UC solution constructs platform and endpoint openness at multiple layers to
second, enterprise information security; and finally, diversified mobile device platforms. adapt to different industrial application scenarios and secondary development requirements. It features high reliability,
ease of deployment, and high enterprise business integration to enhance enterprise business agility.
Video Huawei eSpace UC solution integrates voice, data, video, and workflow technologies, and can be widely used in
In the field of enterprise communications, video is a highly popular means of communication, applications ranging from home offices to super-large-sized enterprises. Secure eSpace UC devices are available
second only to audio. anytime, anywhere to enable enterprise users to use IP telephony, mobile OA, and collaboration applications.
Enterprises seek a more natural, easier-to-use, and lower-cost video communication solution.
According to Gartner, it is an important milestone in the evolution of video technology trends that
Telepresence and other video technologies have entered a period of increasing commercial usage.
These video technologies will also be integrated with multimedia conferencing so that they can
work more seamlessly with enterprise applications.

Collaboration IP phone Tablet

With rapid evolution in UC technologies, enterprises can now integrate voice, video, multimedia
PC Mobile phone
conferencing, and instant messaging applications into business processes and traditional IT
applications (such as OA and ERP), improving office collaboration among enterprise users, partners,
Huawei eSpace UC Solution
and customers. This increases operating efficiency and cuts operating costs.
Efcient collaboration with simplicity

IM Presence
Corporate Group
Conference directory Recording
Video Voice mail
VoIP Content
sharing
Mobility Video Collaboration

1 enterprise.huawei.com enterprise.huawei.com 2
 The enterprise and service globalization enables enterprise users to work
on the move. They can efficiently collaborate with colleagues, partners, or
customers across regions, at any time, using any device. Enterprises need to
consider the ways to obtain resources with efficiency and simplicity in order
to better serve customers and create more values.
Based on the UC system, Huawei eSpace UC solution provides enterprises
with cross-regional mobile office and collaboration applications, enhancing
decision-making efficiency in enterprises and improving communication
experience among customers, partners, and enterprise users.
Mobile office
With Huawei eSpace UC solution, enterprise users can access enterprise
and collaboration
applications anywhere, anytime with any UC device easily and safely,
applications implement with extensive mobile office capabilities.
office collaboration
among enterprise users, Enterprise users can access VoIP, instant messaging, video communication,
partners, and customers and multimedia conferencing functions on diverse endpoints including PCs,
across sectors to mobile phones, and tablets. This helps enterprise users to quickly respond to
enhance work efficiency customer requirements, enhance communication experience, and expand
and communication service space for enterprises.
experience.
3 enterprise.huawei.com
Huawei eSpace UC solution supports flexible deployment (centralized,
distributed, or hybrid deployment modes) to meet enterprises' service
deployment requirements at different development stages. Besides basic
voice services, it also provides a wide variety of UC applications. It provides
end-to-end multi-layer reliability support, from redundancy backup for
Supports flexible core components to local survival for remote nodes, ensuring smooth
deployment and smooth communication.
expansion, reducing Huawei eSpace UC solution covers a full lineup of product series and
enterprise CAPEX solutions, applicable to small-, medium-, and large-sized enterprises
Provides easy-to-use and serving up to 300,000 users. It supports smooth expansion to meet
unified management enterprises' rapid development, reducing capital expenditure (CAPEX) for
system and personal
enterprises.
self-service portal,
Huawei eSpace UC solution provides a web-based GUI management tool that
reducing enterprise
helps to manage all service NEs at headquarters and branch locations. Users
OPEX
can log in to a self-service portal to customize personal settings and schedule
conferences without any help from IT personnel. This helps enterprises
slash network management costs by 50%, greatly reducing the operating
expenditure (OPEX) for enterprises.
Enterprise communication has stepped into the UC era. Business process
optimization, support for elastic work mode, efficiency enhancement,
and business agility are top driving forces for enterprises to use the UC
The focus of enterprise system. Business agility and customer-centric orientation have become core
communication has competitiveness for modern enterprises.
switched from cost-saving
Huawei eSpace UC solution provides end-to-end openness capabilities
to business process
from systems to endpoints, allowing UC applications to be embedded into
promotion, efficiency
enterprise business processes to implement integration with enterprise
enhancement, and
businesses, OAs, and ERP systems. With the mobility, video, and collaboration
business agility.
features, Huawei eSpace UC solution can help enterprises improve the overall
efficiency of business activities, innovate business models, and obtain business
agility.
enterprise.huawei.com 4
 Huawei eSpace UC Product Portfolio Optimal Experience, Openness and Integration,
and Business Agility
With the rapid development and growth of smart devices,
increasing number of enterprise users tend to use them at work.
Platform and endpoint openness interface

Management
The process of introducing smart devices to offices must work

system
in line with the daily habits of enterprise users and maximize the
Enhanced communications suite usability and mobility benets of these devices. This poses higher
applications

requirements on ofce applications in enterprises.

Service

Unied Call
messaging recording Corporate Multimedia Mobile Huawei eSpace UC solution provides multiple easy-to-use soft
directory IM Presence access
conference clients, including eSpace Desktop, eSpace Mobile, and eSpace
Mobile HD. Enterprise users can use an impressive array of all-media
interaction applications (such as texts, voice calls, video calls, and
pictures) on these soft clients. eSpace UC clients provide differentiated features to adapt to different devices. Mobile clients highlight
mobility requirements, such as quickly querying contact information, initiating IMs and voice conferences, and joining conferences
eSight
with simple clicks. Tablet clients optimally accommodate mobile collaborative applications, large-screen video conferences, and
control

content sharing capabilities.

Call

Unied Session Manager (USM)

The Huawei eSpace UC system architecture is designed based on the principle of openness and integration. The Huawei
eSpace UC system provides platform and endpoint openness interfaces at multiple layers to meet enterprise customers' and
partners' secondary development requirements and to adapt to diverse industrial application scenarios. In addition, it embeds UC
applications into enterprise business processes to boost enterprise business agility.
New
gateway
Unied

Flexible homepage design:

U1911 U1960 U1981/U1980 U2980 Recent chats, conference schedule, and
workstation
Quick contact search:
eSpace Desktop: exible, Contact search by multiple keywords
simple layout and interaction, and tree-structured corporate directory
Concise interaction:
and smooth experience Smooth extension from text to multimedia
IP phone New
Phone
and from P2P to collaboration

eSpace 6805 eSpace 7910 eSpace 7950 eSpace 7903X eSpace 8850 eSpace 8950
Major scenarios:
Endpoint and access

Corporate directory, recent chats, and

BMU eSpace Mobile: simple and conferences
Soft client smooth interaction experience, Retains daily habits:
with major functions Quick switching among multiple tab
highlighted pages

eSpace Desktop eSpace Mobile eSpace Mobile HD SoftConcole

IAD
Communication:
Focus on IM and conferencing functions
eSpace Mobile HD: information Particular scenarios:
IAD104H(4 FXS) IAD132E(T)(32 FXS) IAD196(96 FXS) IAD1224(224 FXS) display based on the time axis; Time axis-based interaction throughout
large-screen advantage brought a variety of scenarios including IM,
into full play conferencing, and call

5 enterprise.huawei.com enterprise.huawei.com 6
 Progressive Communication, Bringing Smooth User Experience Gigabit IP Phone with Color Display,
Leading a New Trend of Desktop Office
You can flexibly switch between IM, voice call, video call, and multimedia conferencing on the same client with a single click,
enjoying progressive and efficient communication experience.

eSpace 7910: 2.83-inch color screen Inviting, removing, and muting Incredibly thin design, ushering
eSpace 7950: 5-inch true-color large participants in an era of simple and elegant
screen, 16 million colors Initiating and ending conferences work style

All-series color screens, bringing Six-party local conferencing with Ultra-light, ultra-thin,
optimal video service experience convenient conference control and ultra-stylish design

IM Voice Call Video Call Multimedia Conferencing

(for eSpace 7950)

Featuring full-band HD audio
performance
Video at Your Fingertips, Enabling More Direct Communication
Requiring less network cable ports
Supporting large-capacity data
transmission with PCs
Allowing hand-free communication
Providing natural and elegant service
experience

Hi-Fi and high-quality voice services Dual-GE port (PoE) Bluetooth headset Consistent GUI

You can easily enjoy face-to-face video

communication on the move with videos
Full HD Video IP Phone eSpace 8950
at your fingertips.
New
Phone
Smooth HD video

y 2-megapixel external camera

y 1080p @ 30 fps
Asynchronous Document Browsing, y H.264 encoding

Enabling Browsing at Your Will

Intuitive interaction design
During a conference, participants can freely browse documents shared by presenter, regardless of the presenter's current slide.

y 8-inch IPS capacitive screen

Moderator and Participant
presenter y Super sensitive multi-touch
Asynchronous document
browsing y Simple conference control operations
Multi-tab display for
Document sharing
flexible switching Asynchronous browsing
Forcible synchronization
Document annotation

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 Multiple Approaches to Construct a Secure and Global Service and Support
Reliable UC Network Outstanding localization and delivery
Enterprise IT systems focus on reliability and security. A secure and reliable system requires fewer maintenance labor costs and
capabilities
Greenland

prevents security and reliability risks.

In terms of reliability, Huawei eSpace UC takes diverse measures to construct a reliable enterprise communications network: It
features dual-center remote disaster recovery, dual-host standby for central nodes, gateway redundancy, multiple registration UK Netherlands
Sweden

Poland
options for endpoints, local gateway regeneration, as well as power-off survival and local switching for analog phone users. Germany
Ukraine
Russia
Canada
France
In terms of security, Huawei eSpace UC offers a network-wide security access solution by taking into account the endpoint access, Portugal
Italy
Romania
Bulgaria
Kazakhstan
Spain
Uzbekistan
communications services, and IP network security. A variety of technologies, such as, SBC access (used by mobile endpoints in Tunisia
Greece
Turkey Kyrgyzstan USA
Turkmenistan
external networks to access the UC system) and end-to-end signaling and media encryption, are used to secure the communications
Morocco
Japan
Algeria South Korea
network. Egypt Pakistan
UAE Nepal SHENZHEN
2) Two U1980s that work Saudi Arabia Bangladesh
HUAWEI TECHNOLOGIES
(Headquarter)
Mexico

in active/standby mode India Myanmar Laos

HQ
Thailand
1)Internal module U1980 (active) Application server Vietnam Philippine
U1980 (standby) Cambodia

redundancy Nigeria Venezuela

Malaysia
Sri Lanka
Colombia
Two main control boards Singapore

for hot standby PSTN gateway Kenya

Indonesia
Ecuador

Multiple network ports for (U1900 series gateway) 3) Service application

backup two-node cluster/ Brazil
Power supply redundancy IAD cluster deployment
Hot swappable modules
Zimbabwe
Media resource and trunk Chile
Australia
load balancing Paraguay

Availability 99.999% South Africa

Analog phone Fax machine SoftConsole IP phone

Argentina

4)Local LAN/WAN
regeneration U1900 series Branch A IAD Branch B

5)Local switching yy Country Premise: 116 Service Branch Offices yy Network Operation Center: 3 GNOC
yy Technical Center: 2 GTAC + 11 LTAC yy Network Analysis Center: 2 GNAC
yy Resource Center: 4 GSRC + 16 RSRC
Analog phone Fax machine IP phone IP phone Analog phone Fax machine

Branch On the move yy Logistic Center: 2 Global Distribution Centers; 129+ Country Spare Parts Centers; 300+ Field Stock Locations
yy Knowledge Center: 29 Training Centers + 44 Authorized Partners

IP phone PC Tablet Smart phone Laptop

WiFi 3G
Extranet or branch
WAN Internet
HQ
WAN egress zone Internet egress zone MAA and SBC
Application server

Router Firewall SBC IDS/IPS DMZ zone

Service zone Voice gateway
Management

Core switch zone BMU and eSight

zone

Other service
zones
Switch

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