SAJJAN YADAV

Mobile: +91 9899020814 | E-Mail: sajjan_yadav@yahoo.com

Global Technology Leader
Technology Infrastructure Transformation | Data Centre Services | Cloud | IT Infrastructure Automation | Global Network Operations
| Agile/DevOps | Software Defined Network | Global MPLS WAN I Build, Lead and Grow Global Team I Network Solution Delivery I
Stakeholders & Vendor Management I Budget, CBA, Cost Optimization I Research & Innovation I Audit Compliance & Regulation

Profile Summary

Global Technology Leader with 20 Years of strong experience working with renowned organizations.

Presently associated with American Express as Engineering Director Network Automation, Service Delivery & Network Ops
Expertise in Automating & Orchestrating Cloud (Open Stack/Open Shift/VMware) Compute, Network & Storage.
Strong Experience in Automating the Provisioning & Delivery for SDN/SD-WAN (Cisco ACI/Viptela) and Legacy Network Services
through Zero Touch Provisioning & Self- servicing model.
Proficient in leading Agile/DevOps team to build Network Automation & Orchestration application.
Proficient in leading Global Network Operation Centre (GNOC) handling Network Monitoring, Incident Management, Hygiene,
Automation, Analytics and High Availability.
Customer-centric Leader with skills in enabling GDHA (Geographically Dispersed High Availability) deployment model for
Applications to offer high availability and business continuity/DR plan
Effectively led Network Infrastructure Designing, Testing, Implementation and Delivery, including Data Centre Network, Global
MPLS WAN, Campus Networks, Contact Centre and Critical Back Office and Payment Networks.
Exhibited excellence in Building, Leading and Growing high performing Global Team of 50+ highly qualified and experienced
professionals in based USA, India, Cost Rica, Thailand, Philippine.
Strength in building and leveraging relationship with Senior Leaders, Peers, Team Members and Vendor Partners across the globe
Extensive experience in Strategic Technology In-Sourcing and Out-sourcing, Budgeting, Audit Compliance, Technology Research &
Innovation, Vendor, Stake holders and Client Relationship Management.
Enterprising Leader have executed many world class technology infrastructure projects across globally and across Asia region from
design to completion.
Exposure working from global locations including, USA, Singapore, Hong Kong, China, Taiwan, Malaysia, Philippines, Thailand,
Australia
Strengths in delivering high complex programs in collaboration with stakeholders, partners & team across multiple geographies;
received AET Excellence Award for excellent contribution in Year 2009 and Chaimans Innovation Award in Year 2011
Extensive knowledge & experience on regulations related to Telecom, Contact Centre, and Banking/Payment Business.

Career Progression

S. No. Company Name Designation Duration

Engineering Director Network Jan 2015 - Till date
1. American Express Automation/NOC/Service
Delivery
Lead Technical Architect April 2009 - Dec 2014
Lead Network Engineer Feb 2005 - Mar 2009
2. GE Capital Manager Network Services Sep. 2001 Feb. 2005

3. IT&T, Progression InfoTech and Converge Labs Network Engineer July 1997 - Aug 2001

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American Express Feb 2005 - Till date

Growth Path: Engineering Director Global | Lead Technical Architect | Lead Network Engineer

Current Role & Deliverables

Engineering Director Network Automation, Service Delivery & GNOC Jan 2015 - Till date

Building, Leading and Growing Global Team of 50+ professionals (Sr. Network Engineers, Software Developers and Technical PMs)
to deliver Network Engineering Services for the entire organization.
Built Network Automation to Orchestrate Network-as-a-Service (NaaS) with Zero Touch Provisioning by exposing APIs to Clouds
(Open Stack/Open shift/VMware) and Application Teams to enable on demand service delivery.
Built Network Automation & Orchestration Software Define Data Centre Network (Cisco ACI), SD-WAN (Viptela) & Legacy Network
Leading the Design, Strategy, Build and Operations of DDI (DNS/DHCP/IPAM) Products for entire organization
Leading Global Network Operation Centre (GNOC) function to ensure high network availability
Insourced Network Management from HP/AT&T to Amex and improved speed to delivery and cost efficiency.
Leading Agile/DevOps Team to build Network Automation & Orchestration Open Source Application on Django Framework, PgSQL
DB, Python Scripting to ensure modularity and re-usability for code.
Enabled Agile/DevOps team to leverage CI/CD Automation tools quick development and effective product development
Leading Tactical Engineering to globally deliver Load Balancing, DNS, Routing/Switching, VPNs and Server Install, Security and
Network Storage Services.
Review Data Network Design and Oversighting the Delivery.

Previous Roles & Deliverables

Lead Technical Architect April 2009 Dec. 2014

Lead Network Engineer Feb. 2005 - March 2009

Led Design, Build and Implementation of Network for Data Centres, Contact Centres, Campuses and Payments Networks across
APAC region. Drove Network Re-Engineering, Upgrade and Refresh across region.

Singapore Data Centre Consolidation & New Campus Build Project:

o The project scope was to build two new campuses Maple Tree Business City (MBC) and Marina Bay Financial Centres
(MBFC) and a Data centre in Singapore and migrate Technology infrastructure from existing Data-centres and migrate
business partners from old offices without any impact
o Led the Network Design, implementation & migration scope of this multi-year/multimillion$ project end-to-end.
o The scope of the Design includes 2xData Centres, 3xCampus Network, WAN/MAN and Migration Strategy
o It required me working from Singapore for multiple weeks to lead the implementation and migration strategy.

Global MPLS WAN Project:

o Worked as part of Core Team in Phoenix, USA responsible for Architecture, Design and Implementation of managed
MPLS WAN across Amex.
o Validated design through weeks of Proof of Concept physically in Cisco Lab in Raleigh, USA.
o It was multi-year project to migrate 1000s of Amex and partners site network to MPLS WAN provided by VzB /AT&T
and their partners.
o I was responsible for APAC region to take care all the region-specific design aspects, regulation and other migration
complexities.
o I seamlessly led all the key complexities related to Contact Centres, Payment network and Telecom Regulations in
the region.

Campus/Data Center/Contact Centre Networks Projects in India

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 o Led the Design, Test (POC), Implementation and Migration for Data Center Network and Campus Network and other
Technology Infrastructure for NCR Building Contact Center (5000+ Seats) and Cyber Building-8 (Contact Center
2000+ Seats) for 24x7 x365 World Service/GCA in Year 2007-08 in Gurgaon, India.
o The solution included multiple complex components like TDM to IP Voice solution migration, VRF in Campus Network,
OSPF/BGP Redesign, Global BGP Re-Architecture and eliminating Cisco IGX based ATM/Frame-Relay network.
o I validated all design concepts through weeks of Proof of Concept in Cisco Lab in Bangalore.
o Built and led the migration strategy for Data Centre and Businesses from multiple centres to this new centre.
o In Year 2013, led the upgrade/refresh of these 24x7 operational Campuses with zero impact.

Led Technology Infrastructure Design, Built for projects China, Hong Kong, Taiwan, Malaysia
o Two new offices built in China (Hangzhou and Shanghai)
o Hong Kong, Taiwan and Malaysia Expansion of existing offices
o Built strong exposure by physically working from these counties.

Building-5, Cyber City New Campus Setup/Expansion in Gurgaon

o Led the network designing and implementation for Building-5 in Cyber City, Gurgaon to setup a campus of approx 3500
workstations. The network design comprises of 3-Tier Campus LAN Architecture, 500 Meg Metro Ethernet triangles
connecting to other two Campuses in Gurgaon and 300 Meg Type -2 GWAN. The design was aligned with Network
Architecture and Engineering and accordingly network gear was procured after getting funding approval for approx US$
3M from network tower leads. Network infrastructure was built well ahead of schedule to exceed business partners
expectation. The early funding approval and ordering also enabled AXP to negotiate additional 1.5% discount from Cisco

Taiwan Datacentre Consolidation

o Led Taiwan Datacentre consolidation initiative end-to-end, prepared the business case, aligned with respective leaders;
got funding approval and complete the implementation. This initiative enabled the elimination of serviceability
challenges and single point of failures, which were due to space constraint and cabling/equipment mess. This project
involved leading teams from HP/AT&T/IBM/Vzb and close coordination with GRE/Facilities and business partners

Internet POP Setup in India & Singapore

o Built CBA and Business case for setting up Internet Gateways and secured funding, information security and
regulatory approvals
o Built Design and Implemented Internet POP in India and Singapore
o It enabled achieving major cost efficiency and customer experience

Led Global/Regional Initiatives:

o Led the alignment on strategy, funding approval and deployment of WLAN across all the sites in region for flexibility and
TP/Tandberg for video collaboration
o Ensured GWAN capacity planning and bandwidth upgrade to accommodate business growth and various technology
initiatives in the region
o Led the deployment of Network Attached Storage (NAS) at Gurgaon, Singapore, Hong Kong and migrated File Servers
data from all sites to the NAS. This was project was executed in collaboration with the global team.
HP/AT&T Vendor Governance (Network Availability, Project Delivery & Change Management)
o Reviewed network change scripts for all the critical changes in the region to ensure no impact due to changes to achieve
high availability
o Provide consultancy and guidance to HP/AT&T teams to resolve operational issues, to do root cause analysis and
eliminate any single point of failure
Led Technology strategy to migrate business partners from multiple offices in Delhi/Gurgaon to the newly built NCR Campus
Project Managed Infrastructure Consolidation project for India domestic business
Led the network separation for American Express Bank (AEB) as part of its sale to Standard Chartered Bank (SCB) which was
very critical and time-bound initiative
Received AET Excellence Award for excellent contribution in Year 2009 and Chairmans Innovation Award in Year 2011

GE Capital Manager - Network Services Sep. 2001 Feb 2005

Significant Contributions:

Managed the delivery of Network Design and implementation for New Contact Centres, Data Centres and Campuses.
Handled multiple business expansion and migration projects.

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 Led technology optimization initiatives likes bandwidth consolidation, office expansion, new solution deployment etc.
Supported network operations LAN/WAN (Cisco IGX based ATM/Frame Relay) and Voice
Handled LAN/WAN/Voice/Servers related critical operations Issues.
Led Network Design, Build and Migration strategy for GE and Genpact separation.

Converge Labs/ Progression InfoTech/ IT&T Network Engineer July 1997 - Aug 2001

Significant Contribution:

Worked with System Integrator companies - IT&T, Progression InfoTech and Converge Labs as Network Engineer.
Taken care of installation of Data Network and Servers and other Technology Systems for clients
Setup Data Network for UT Starcoms Telecom Client in Taiwan,
Exposure working onsite in China and Taiwan for Six Months.
Key Clients GE Capital, Carrier Aircon, UT StartCom, Ranbaxy, Gillette, Nestle etc.

Academic Credentials

B. Tech in Computer Science from YMCA University Science & Technology, Faridabad in 1997
MBA in International Business from Guru Jambheshwar University of Science & Technology, Hissar in 2006

Professional Certifications & Training

CCIE/CCNP/CCDA/CCNA - Routing & Switching
Microsoft Certified Systems Engineer (MCSE)
ITIL v.3.0 certified
Cisco ACI /Viptela SD-WAN
Cisco Datacentre Nexus/UCS
MPLS /Cisco IP Telephony

Personal Details

Address : S-152, Uppal Southend, Sec. 49, Gurgaon -122001

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