TP # :

General Info

To be completed by the Requestor

Requestor name : Date :

(DD-MM-YY)
BU/Department :

Contact Email : Contact Tel :

Mark the boxes below for the form/s used in this request

1 Application Access 5 Project

2 Server Access 6 New Server Addendum

3 Network

4 Resource (storage)

Detailed Information

To be completed by the Requestor Admin use

1) Application Access User Name Role Application Name Add/Delete/Modify Purpose Indicate remark item for each user User ID Group ID
E.g.: Aaron Ooi E.g.: Finance/ E.g.: Maximo E.g.: Add E.g.: For audit and technical E.g.: 1,4 or 2 (reference to the
ITAP/P2P support purposes REMARKS table below)
1)
2)
3)
4)
5)
6)
7)
8)
9)
10)

REMARKS (Provide application access role, security role and etc)

E.g:
1

10

To be completed by the Requestor Admin use

2) Server Access User Name Role IP / Hostname Add/Delete/Modify Purpose User ID Group ID
E.g.: Co-Lit Chan E.g.: Administrator E.g.:10.100.51.1, E.g.:Add E.g.: DR Testing
10.100.22.1
1)
2)
3)
4)
5)
6)
7)
8)
9)
10)

Remarks

To be completed by the Requestor

3) Network Source Destination Port Bi-directional Add/Delete/Modify Purpose
E.g.:10.205.40.0/24 or E.g.:10.205.52.0/44 E.g.:http (8000- E.g.:Yes E.g.:Add E.g.: Open firewall according to below detail, For
10.205.40.0/32 8399),rdp(3389) project purpose
1)
2)
3)
4)
5)
6)
7)
8)
9)
10)

Remarks

ADD REQUEST
4) Resource (storage) To be completed by the Requestor Admin
Server Size Mountpoint (if known) Cluster Purpose Approved size
E.g.: 10.100.22.43 (APISS002) E.g.: 100 GB E.g.: LCN01, LIN02, LMA05 E.g.: Yes E.g.: For new database or data growth
1)
2)
3)
4)
5)
6)

REMOVE REQUEST
Server Size Mountpoint Cluster Purpose Approved size
E.g.: 10.100.22.43 (APISS002) E.g.: 100 GB E.g.: LCN01 E.g.: Yes E.g.: For decommissioning of service
1)
2)
3)
4)
5)
6)

Date
 TP # :
Server Request Form
Will be auto-populated

Requestor name : 0 Date : 30-Dec-1899

BU/Department : 0

Contact Email : 0 Contact Tel : 0

To be completed by the Requestor

Tick one only - New Server (complete New Server Add.) - Server Environment Change (complete section a below)

a) - Development to Production - Production to Development - server migration

- Development to Decommision - Production to Decommision - other (fill detail in remark )
Remark :-

- Permanent - Temporary date to date

___________________________________ ____________________________________________
Requestor's Name, Signature and Date Supervisor/Manager Name, Signature and Date

To be completed by the Infrastructure Manager

Provide estimate timeline for Estimate expected date Project/Requestor expected date
Appropriation Request (AR) :
Purchase Order (PO) :
Hardware Delivery :
Hardware Availabity to System Administrator :

Server name / IP assignment : Virtual/Physical Server name Server IP Env (PY/PD)

________________________________________________
Infrastructure Manager Name, Signature and Date

To be completed by the System Administrator

Setup and configuration

- Server preparation (OS refresh / create new virtual machine) Server ready date :

- OS patch - setup SCV

- Antivirus installation

- Security policy setting

- Change default administrator account

- Put in backup

- Update server list, backup report template

___________________________________ ____________________________________________
System Administrator Name, Signature and Date Supervisor/Manager Name, Signature and Date

To be completed by the Application Owner

To be sign off when application owner completed application setup

Application Owner Name, Signature and Date
 TP # :
Server Request Form (Project)

Will be auto-populated

Requestor name : 0 Date : 30-Dec-1899

BU/Department : 0

Contact Email : 0 Contact Tel : 0

Project Manager Infrastructure manager System Administrator Application Owner

Application Expected date Hostname IP address HDD CPU RAM Purpose OS PY/PD Quantity Expected Date Expected Date Expected date
JDE

Formscape /
Transform

BI / OSS

Maximo

Webmethod

Customer Portal

RWDS

QIMS

Labmix/Bcmix

Workstation

Other (Specify)

To be completed by the Requester

Effective Date: - Permanent - Temporary date to date

___________________________________ ____________________________________________
Requestor Name, Signature and Date Supervisor/Manager Name, Signature and Date
 REF # :SR-RSS-3793
Application Access Request

Will be auto-populated

Requestor name : 0 Date : 30-Dec-1899

BU/Department : 0

Contact Email : 0 Contact Tel : 0

No Name Role Application Add/Delete Purpose Remark Apply User ID Group ID

1 0 0 0 0 0 0 0 0

2 0 0 0 0 0 0 0 0

3 0 0 0 0 0 0 0 0

4 0 0 0 0 0 0 0 0

5 0 0 0 0 0 0 0 0

6 0 0 0 0 0 0 0 0

7 0 0 0 0 0 0 0 0

8 0 0 0 0 0 0 0 0

9 0 0 0 0 0 0 0 0

10 0 0 0 0 0 0 0 0

Remarks :
1) 0

2) 0

3) 0

4) 0

5) 0

6) 0

7) 0

8) 0

9) 0

0
10)

To be completed by the Requestor

Effective Date: - Permanent - Temporary to

___________________________________ ____________________________________________
Requestor Name, Signature and Date Supervisor/Manager Name, Signature and Date

To be completed by the Administrator

This section to be signed off by the Administrator when the task is completed. *When necessary

___________________________________
System Administrator Name, Signature and Date
 TP # :
Server / Workstation Access Request

Will be auto-populated

Requestor name : 0 Date : 30-Dec-1899

BU/Department : 0

Contact Email : 0 Contact Tel : 0

No Name Role IP/Hostname Add/Delete Purpose User ID Group ID

1 0 0 0 0 0 0 0

2 0 0 0 0 0 0 0

3 0 0 0 0 0 0 0

4 0 0 0 0 0 0 0

5 0 0 0 0 0 0 0

6 0 0 0 0 0 0 0

7 0 0 0 0 0 0 0

8 0 0 0 0 0 0 0

9 0 0 0 0 0 0 0

10 0 0 0 0 0 0 0

Remarks :
0

To be completed by the Requestor

Effective Date: - Permanent - Temporary to

___________________________________ ____________________________________________
Requestor Name, Signature and Date Supervisor/Manager Name, Signature and Date

To be completed by the System Administrator

This section to be signed off by the System Administrator when the task is completed. *When necessary

___________________________________
System Administrator Name, Signature and Date
 TP # :
Network Request Form

Will be auto-populated

Requestor name : 0 Date : 30-Dec-1899

BU/Department : 0

Contact Email : 0 Contact Tel : 0

No Source Destination Port Bi- Directional Purpose Add/Delete

(Yes / No)
1 0 0 0 0 0 0

2 0 0 0 0 0 0

3 0 0 0 0 0 0

4 0 0 0 0 0 0

5 0 0 0 0 0 0

6 0 0 0 0 0 0

7 0 0 0 0 0 0

8 0 0 0 0 0 0

9 0 0 0 0 0 0

10 0 0 0 0 0 0

Remark : 0

To be completed by the Requestor

Effective Date: - Permanent - Temporary to

___________________________________ ____________________________________________
Requestor Name, Signature and Date Supervisor/Manager Name, Signature and Date

To be completed by the Network Administrator

This section to be signed off by the Network Administrator when the task is completed. *When necessary

Network Administrator Name, Signature and Date

 REF # :
Storage Request Form

Will be auto-populated

Requestor name : 0 Date : 30-Dec-1899

BU/Department : 0

Contact Email : 0 Contact Tel : 0

a) Add storage
Cluster
Server Size Mountpoint name (Yes/No) Purpose Approved size
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
b) Remove storage
Cluster
Server Size Mountpoint name (Yes/No) Purpose Approved size
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0
0 0 0 0 0 0

To be completed by the Requestor

___________________________________ ____________________________________________
Requestor Name, Signature and Date Supervisor/Manager Name, Signature and Date

To be completed by the System Administrator

Setup and configuration Storage ready date :

Add storage Remove storage

- Create the PV, VG, LV - Remove VG and return back storage to SAN

- Create the mountpoint - All data wipe off

- Inform requestor on completion of work - Update relevant document

- Setup cluster (Optional)

- Assign ownership to the mountpoint

- Update relevant document

___________________________________ ____________________________________________
System Administrator Name, Signature and Date Supervisor/Manager Name, Signature and Date

To be completed by the Administrator

This section to be signed off by the Administrator when the task is completed. *When necessary

Administrator Name, Signature and Date

 Version control checklist
Version # Author Revision date Approved by Approval date
V1.0 Aaron Ooi 7th Jan 2013 Aaron Ooi 7th Jan2013
V1.1 Aaron Ooi 8th jan 2013 Aaron Ooi 8th Jan 2013
V1.2 Aaron Ooi 25th Jan 2013 Aaron Ooi 25th Jan 2013

V1.3 Aaron Ooi 31st Jan 2013 Aaron Ooi 31st Jan 2013

V1.4 Aaron Ooi 11st Mar 2013 Aaron Ooi 11st Mar 2013
cklist
Reason
Initial release
Add in Touch Paper as application category
Add in Oracle linux 5.8 as a new OS version
Add in PY/PD as a new environment
New Server Addendum change the field title
from "Number of site" and "Number of
transaction" to "IP Address" and "Hostname"

Add in Email as application category