Roles & Responsibilities Required:

- Provide technical solutions expertise to customers and their end users in a

consultative sales environment.

- Develop complete solutions to meet the requirements/specifications of the

customer.

- Maintain new and current technical expertise across many technologies,

such as data center, virtualization, security, mobility, unified communication,
and cloud solutions

- Provide internal and external technical presentations and training

- Act as a visionary for recommending strategic vendors to enhance Tech

Data's line card.

- Work with sales to identify new or existing customers for specific

technologies

- Assist in determining developmental needs of other technical resources and

provide training and/or mentoring as required

*Performs additional duties as assigned *Meets attendance and punctuality

standards

Qualifications, Required Knowledge Skills & Abilities and

Working Conditions:

The requirements listed below are representative of the knowledge, skill,

and/or ability required:

Adjust readily to change and adapt as needed.

Analyze and resolve complex issues and problems in a sound and timely
fashion.
Answer phone and greet public in a friendly and courteous manner.
Assimilate research data from a variety of sources, analyze, and
recommend appropriate courses of action to take. Able to avoid
win/loss situations and ensure productive resolutions of conflict.
Build solid, effective working relationships with others.
Coach others in the development of their skills. Able to comprehend,
 integrate, and improve upon complex cross-functional business
processes Able to constructively work under stress and pressure when
faced with high workloads and deadlines.
Create and conduct formal presentations. Able to design and develop
sophisticated models for related area of responsibility.
Display a preference for interacting with people, being friendly, outgoing,
articulate and socially at ease.
Display assertiveness and a high level of self-confidence. Able to express
ideas clearly and convey necessary information.
Facilitate group interactions. Able to identify areas of risk/concern in area of
responsibility.
Identify needs and opportunities and develop action plans to address.
Interact effectively with all levels of management.
Attentive and foster two-way conversation.
Maintain a positive attitude in the face of criticism, rejection, or failure.
Maintain and promote social, ethical, and organizational standards in
conducting internal and external business activities.
Maintain confidentiality of sensitive information.
Negotiate skillfully, promote/sell ideas persuasively, and close transactions
with mutually beneficial results. Able to quickly learn new systems and
technology. Able to recognize and attend to important details with
accuracy and efficiency.
Work independently with minimum supervision.
Serve as a resource to others in the resolution of complex problems and
issues. Able to think strategically and tactically.
Use relevant computer system applications (which may include
spreadsheets, word processors, databases, etc) at an advanced level.
Must have independent thought, ability to organize individual work product
as well as project based personnel Possesses strong leadership skills
with a willingness to lead, create new ideas, and be assertive.
Possesses strong organizational and time management skills, driving tasks
to completion.
High end certifications in 3 of : MS Azure(70-532, 533, 534. 2 of 3 min
required), Virtualization, Storage, Cloud, Networking, Servers Specific
certifications in VMWare/Msoft; Cisco/HP/IBM; SAN, Networking, Data
Center*Able to maintain confidentiality of sensitive information.