Roles & Responsibilities Required:

- Provide technical solutions expertise to customers and their end users in a consultative sales
environment.

- Develop complete solutions to meet the requirements/specifications of the customer.

- Maintain new and current technical expertise across many technologies, such as data center,
virtualization, security, mobility, unified communication, and cloud solutions

- Provide internal and external technical presentations and training

- Act as a visionary for recommending strategic vendors to enhance Tech Data's line card.

- Work with sales to identify new or existing customers for specific technologies

- Assist in determining developmental needs of other technical resources and provide training
and/or mentoring as required

*Performs additional duties as assigned *Meets attendance and punctuality standards

Qualifications, Required Knowledge Skills & Abilities and Working

Conditions:

The requirements listed below are representative of the knowledge, skill, and/or ability
required:

Adjust readily to change and adapt as needed.

Analyze and resolve complex issues and problems in a sound and timely fashion.
Answer phone and greet public in a friendly and courteous manner.
Assimilate research data from a variety of sources, analyze, and recommend appropriate
courses of action to take. Able to avoid win/loss situations and ensure productive
resolutions of conflict.
Build solid, effective working relationships with others.
Coach others in the development of their skills. Able to comprehend, integrate, and improve
upon complex cross-functional business processes Able to constructively work under
stress and pressure when faced with high workloads and deadlines.
Create and conduct formal presentations. Able to design and develop sophisticated models
for related area of responsibility.
Display a preference for interacting with people, being friendly, outgoing, articulate and
socially at ease.
 Display assertiveness and a high level of self-confidence. Able to express ideas clearly and
convey necessary information.
Facilitate group interactions. Able to identify areas of risk/concern in area of responsibility.
Identify needs and opportunities and develop action plans to address.
Interact effectively with all levels of management.
Attentive and foster two-way conversation.
Maintain a positive attitude in the face of criticism, rejection, or failure.
Maintain and promote social, ethical, and organizational standards in conducting internal
and external business activities.
Maintain confidentiality of sensitive information.
Negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually
beneficial results. Able to quickly learn new systems and technology. Able to recognize
and attend to important details with accuracy and efficiency.
Work independently with minimum supervision.
Serve as a resource to others in the resolution of complex problems and issues. Able to think
strategically and tactically.
Use relevant computer system applications (which may include spreadsheets, word
processors, databases, etc) at an advanced level.
Must have independent thought, ability to organize individual work product as well as
project based personnel Possesses strong leadership skills with a willingness to lead,
create new ideas, and be assertive.
Possesses strong organizational and time management skills, driving tasks to completion.
High end certifications in 3 of : MS Azure(70-532, 533, 534. 2 of 3 min required),
Virtualization, Storage, Cloud, Networking, Servers Specific certifications in
VMWare/Msoft; Cisco/HP/IBM; SAN, Networking, Data Center*Able to maintain
confidentiality of sensitive information.