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ERROR SERVICE
TREES REFERENCE
MODIFICATION
FAQ
INSTRUCTION
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Changing PCB SCC_WE
Changing PCB CM_P
Unit not heating
Water leakage from unit
Display Selftest
Display Service 10
Display Service 11
Display Service 17
Display Service 19.1
Display Service 25
Display Service 26
Display Service 27
Display Service 32
Display Service 33
Display Service 34.1 - 34.15 (BUS)
Display Service 37, Humidity control, uneven cooking result
Display Service 40
-2-
back
Display Service 41
Display Service 42
Display Service 43 (only 2008 - 2011)
Display Service 44
Display Service 110
Display Service 120
SCC_WE no display
CM_P no display
Function test not responding
Display RESET gas (rES)
No gas flame
Gas burner noises
-3-
YES
back Changing PCB SCC_WE NO
All calibration and selftest data are located on both the PCB and the SD
card Only the user
manual and the HACCP data are only on the PCB.
For this reason a software update must be done after changing the PCB.
Replace pcb
-4-
YES
back Changing PCB CM_P NO
All calibration and selftest data are only located on the PCB.
For this reason a new selftest must be started after changing the PCB!
Please refer to Basic Settings SE20!
With gas units a flue gas analysis must be done after selftest.
Replace PCB at CM_P: Software version of re-
placement PCB s unknown.
Connect USB stick with new CM_P Software and switch unit on.
Start software update by pressing blinking Start key.
Note: Spare part PCB with old and unknown sotware version:
If the Start key does not blink, press 3 Keys Start, Humidity down
and Humidity up simultaneously and switch unit off and on again at
the same time. Wait until the identical software version is displayed in
the Temperature and timer display before disconnecting the USB stick.
Connect plug
40.04.180 to X20
-6-
YES
back Water leakage from unit NO
When water is dripping from the unit check the following positions:
After correction check if corrective measure was sufficient!
-7-
YES
back
NO
Bushing drip collector Units since 01-2013 have the new long last-
(50.00.303) ing material. When mounting the new bush-
ings make sure they are not twisted.
-8-
YES
back Display Selftest NO
After initial installation the SCC_WE and CM_P will run a Selftest to deter-
mine the unit specific humidity data at the place of installation.
Selftest is displayed,
but the start key does
not show.
Initial Selftest was done without water. Related the indicated fault num-
Now water was detected. ber to the calibartion table (chap-
ter Selftest) and eliminate the rea-
son.
-9-
YES
back Display Service 10 NO
SC pump does not work during automatic pump off, level electrode has
permanent water contact
Reset Service 10 by
manual flushing the
steam generator.
CM_P: ESG
- 10 -
YES
back Display Service 11 NO
- 11 -
YES
back Display Service 17 NO
Basic unit data got missing
- 12 -
YES
back Display Service 19.1 NO
- 13 -
YES
back Display Service 25
NO
Cleanjet pump does not pump enough water (possible water loss during
pumping. Cleanjet time counts up.
- 15 -
YES
back Display Service 27 NO
Micro switch drain valve permanently open. Clean Jet not possible.
Start a Cleanjet
Service 27 no more existing? Program and check
function
- 16 -
YES
back Display Service 32 NO
A flame was detected but failed during operation and enegry demand.
Gas blower must be working as without feedback signal of blower speed
the ignition box will not ignite.
Gas supply might be closed
Gas valve might be defective and does not open
Electric ground signal not on same potential as neutral line
- 17 -
YES
back Display Service 33 NO
Change component
- 19 -
Display Service 37, Humidity con- YES
back
trol, uneven cooking result NO
- 20 -
YES
back Display Service 40 NO
Care pump does not pump enough care solution into the steam generator
(CDS sensor detects a too big volume by the following water topping up
by Y1 up to level electrode)
- 21 -
YES
back Display Service 41 NO
Remove nozzle
(15mm) and descale,
remove scale depos-
its from pipe connec-
Moistening nozzle is tion. Operate mois-
blocked by scale tening valve to flush
hose and nozzle pipe,
reconnect nozzle.
Operate solenoid Y3 in
function test
Reset error message
by successful running
a rinse program.
- 22 -
YES
back Display Service 42 NO
Operate solenoid Y4
in function test
- 23 -
Display Service 43 (only 2008 - YES
back
2011) NO
During testing of solenoid valves Y1,Y3 and Y4 the CDS sensor detected,
that any of the solenoids are not closing properly.
- 24 -
Display Service 44 YES
back
NO
Unit is set to E/2 (half energy) Disable half energy setting in cus-
tomer settings
- 25 -
YES
back Display Service 110 NO
SC pump without function while Care solution was inside the steam gen-
erator. Chemical solution could not be pumped off, unit is without func-
tion.
Follow error tree Service 10! Function test can not be activated
- 26 -
YES
back Display Service 120 NO
After filling of care solution into the steam generator and twice opening
Y1 no water is detected by level electrode S2. Steam generator can not be
rinsed / washed. Chemical remains in the steam generator. No function!
Open water tap
Fuses F1/F2 and contactor K1 OK? replace faulty component and trou-
ble shoot failure reason
LED V68 below the SD card active? Power supply 18V AC from T1 faulty
Connection from main PCB (A2) Check flat cable 40.03.515 from
X107 to MMI (A1) faulty A1 to TFT display. Change TFT
42.00.112 if needed.
- 28 -
YES
back CM_P no display NO
Fuses F1/F2 and contactor K1 OK? replace faulty component and trou-
ble shoot failure reason
- 29 -
YES
back Function test not responding NO
- 30 -
YES
back Display RESET gas (rES) NO
Connected type of
gas is corresponding Change unit setting to connected gas type. Refer
with unit gas setting to training manual for changing gas type. NOTE:
(Data plate)? Run Flue gas analysis
Gas supply open Open gas supply and switch exhaust hood on
and exhaust hood
switched on?
Reset only happens Diameter of gas pipe too small. Dynamic gas
when all other gas pressure insufficient. Dynamic gas pressure in
consumers in the manual mode hot air shall not be more than 20%
kitchen are switched below the static gas pressure.
on? Note 202 Gas only:
Internal dynamic gas pressure drop (Pdrop) to the
hot air gas valve top of 202G unit is appr. Pdrop:
Press Reset key sev- 6mbar (2.4wc).
eral times? (CM_P:
Timer key) To judgeThis pressure drop must be added to the
Service 33 when Re- measured dynamic drop.
set was triggered 4
times. Service 33 dis- Pstat: 22mbar (8.8wc) at top hot air gas valve
play is cancelled by Pdyn: 14mbar (5.6wc) at top hot air gas valve
switching unit OFF
and ON 14mbar Pdyn + 6mbar Pdrop =20mbar (8wc):
Dyn. Pressure drop = 2mbar (0.8wc) =9%: OK
- 31 -
YES
back No gas flame NO
- 32 -
YES
back Gas burner noises NO
- 33 -
back Service Reference content
- 34 -
back
Diagnostic CMP
Basic settings CMP
- 35 -
back Service Reference SCC 5Senses
ON/OFF switch
Care Key
iLevel Control
Program Key
Function Key
(Display Show Mode)
off on
- 36 -
back Function Key
Favourites
Settings
Time, language, C/F,Acoustics, plate weight, etc.
Acoustics
Master volume, Keypead sound, etc.
System administration
USB Stick, IP Address, customer programs
MyEnergy
Half energy, cooking cabinet lighting, etc.
Expert settings
Start time preselec., recording mode, forced cleaning
Service
Unit Data, Service package, Hotline numbers,
Self test, Calibration, Show Mode (press 10 sec),
Service level - Password TECLEVEL
- 37 -
back Service level
- 38 -
back Service messages
Ser-
vice
10 SC-pump, level electrode, hose
11 Level electrode
12 CDS sensor
13 change water level electrode
14 Level electrode, conductivity water
16 Flash new software
17 ! Inform Rational, flash SD card or change
18 change SD card
19.1 change SD card
20-x Thermocouple defective, x= sensor
1= cabinet B1
2= quenching B2
4= humidity B4
8= steam generator B5
23 SSR Steam short circuit
24 SSR Hot air short circuit
25 No water flow detected during CleanJet.
Pump or circulation blocked by foreign particles, rack/
trolley not in cabinet
26 Drain valve permanently closed; at Show Mode switch
unit off - on
- 39 -
back
- 40 -
back
Ser-
vice
40 Care hose snapped off, Care pump defective
41 Solenoid valve Y3 defective or moistening valve
blocked
42 Solenoid Y4 Care defective or hose to care container
blocked or kinked
43 Y1, Y3 or Y4 do not close
CDS sensor sends always pulses;
44 heating elements or SRR defective
55 no action if motor running
56 no action if motor running
60 Initialisation of ignition box incorrect; Check gas set-
tings
63 Start Selftest
110 SC pump defective or level electrode calcified
120 Y1 or level electrode defective
- 41 -
back Blink code motor
Blink
code
Reason Remedy
mo-
tor
Starting er- check if fan wheel is not blocked and
1x
ror can turn freely, change motor
2x,
4x, Motor defec-
change motor
7x, tive
10x
SCC_WE: flash software to 05.00.11.4
3x, internal error
or higher, change motor
Motor defec-
5x,
tive, tempe- change motor
11x
rature
6x, voltage error check voltage supply, change motor
only with
8x 3-phase mo- phase is missing
tor
communica- check bus cable, apply contact grease
9x
tion error (9003.0219) to bus cable plug
- 42 -
back Calibration error
- 43 -
back Gas error
- 44 -
back Change PCB SCC
# 87.01.275
# 42.00.128
- 45 -
back Calibration / Self test
- 46 -
back
Basic conditions:
Cabinet sensor B1 < 40C
Quench. sensor B2 < 40C
Humidity sensor B4 < 40C
Side panel closed; Unit must be clean, if possible dry, con-
trol panel closed.
- 47 -
back Service Reference CMP
Temperature setting
Continuous run
- 48 -
back Additional functions CMP
- 49 -
back Activation Service Level CMP
# 87.01.275
- 50 -
back Calibration / Self test CMP
- 51 -
back
During Self Test all functions of the unit will be checked and
the unit will establish its own specific data and the installati-
on altitude.
- 52 -
back Service messages CMP
- 53 -
back
- 54 -
back
- 55 -
back
- 56 -
back Function test CMP
Note:
In function test components are NOT protected against
overload!
Cabinet Time
Function test
display display
actual temp.B5
Steam 50%, Electric unit steam genera- 0 - 50
tor
actual temp.B5
Steam 100%, Electric
steam genera- 0 - 100
unit
tor
actual temp.B1
Hot air 50%, Electric unit 0 - 50
cabinet
Hot air 100%, Electric actual temp.B1
0 - 100
unit cabinet
actual temp.B5 0 = off
Steam Gas unit B5 steam ge- 100 =
nerator on
0 = off
Hot air Gas unit table / actual temp.B1
100 =
floor top cabinet
on
0 = off
Hot air Gas floor unit actual temp.B1
100 =
bottom cabinet
on
- 57 -
back
- 58 -
back
- 59 -
back
- 60 -
back Diagnostic CMP
- 61 -
back
- 62 -
back
- 63 -
back Basic settings CMP
- 64 -
back
- 65 -
back Content FAQs
Content FAQs
What must be observed when installing a floor unit?
Parts of the display are not visible
Set a new SCC into demo mode without prior Selftest
Set a new CMP into demo mode without prior Selftest
Unit reset by removing the battery
SCC_WE unit does frequently ask for Cleanjet +Care
CM_P shows P- -
Unit without energy optimizing shows
The unit reaches only 78C ( 173F) in steam mode
A SCC from 2006 shows uneven cooking result
CM_P or SCC_WE does not produce enough steam
Test water leakage at water connection points
Water marks and white substance in floor unit
Water and cleaning marks
back
200mm
(7 7/8)
Fixing in position
trolley level
cooking in liquids
back Parts of the display are not visible
You have set a new CM_P unit into show mode but
always get a Selftest request.
Time and date setting must be done new when the bat-
tery is removed too long.
SCC_WE unit does frequently ask for
back
Cleanjet +Care
To unlock:
- Select any program number.
- Press timer key and select 110.
- Keep the timer key pressed and press Prog/Start
key simultaneously. - is displayed. The customer is
able to program.
Check if the vent pipe from the drain control box is not
pushed down
Remove fan wheel, clean, fix fan wheel and run manual
calibration.
Test water leakage at water connection
back
points
refer to MI 05 / 2015
back How to check the valve Y5?
Remove
check valves
back TFT display (SCC Index H)
Display is black
Error happened during normal operation:
Check LED10 and LED68 on main PCB ok? Check ca-
ble, plugs of main PCB and MMI.
Note:
3 2 1
Description Art.-Nr.
Note:
Push the plastic pipe into the moistening nozzle (appr. 5mm)
The hole on the moistening nozzle shall not be blocked by the
plastic pipe.
Insert plastic pipe and nozzle from the cabinet side into the
moistening pipe and secure with the 15mm union nut.
back
24mm
20mm
Push the water hose over the silicone pipe and the moisten-
ing pipe.
back
Note:
Since 2015 all units are equipped with a new motor mount-
ing rail.
back
Note!
Wear protective gloves.
Replace it with the center hole screw and turn out 1 turn
again.
back
Caution!
Wear ear protection!
Slide the lower motor bracket through the slot in the mounting
rail.
Fix the two top motor brackets with 2x nut 10.00.709 M6.
back
Note!
Units 201 and 202 receive a jumper on the two lower pins of
the bottom motor. This jumper is fixed to the wiring harness.
Caution: These pins carry 120VAC.
back
NOTE!
Note:
To get easier access to the pump location you can raise the
unit by 50mm at a convenient location. When doing so make
sure the unit is secured against unintended shifting.
back
Remove unit drip pan and lower drip pan drain by removing
door contact holder.
back
All units:
Remove pump cover by loosing 2 nuts M8
back
Important
This marking is important for later correct positioning of the
new pump.
back
Loose one-way click clamp with flat screw driver. Do not use
again!
Note:
Wear protecting gloves!
Water with care chemical will drain from the pump.
back
Twist the care hose on the metal pipe connector and pull it off.
Pull out care pump with the care pump connection from under
the unit.
back
Fix the care hose to the new care pump observing the mar-
king and original spring clamp position
back
Important
Fix the new care pump observing the 6 oclock marking.
Remove the door from the unit and place it on a table with
the inner door glas facing up.
Pull out the preheat plate from the left side holder.
back
Remove 3x M5 screws.
Align the lever bar with the metal cover to the door.
Press back and down to fix it in position.
200mm
(7 7/8)
IMPORTANT!
Check door setting according TI 1319 !