Professional Documents
Culture Documents
STORYTELLING
for Brands and Agencies
The major principles of storytelling
Tips & tricks to present enchanting stories to your audience
How storyboarding works
How to use mood boards
How to structure your ideas with the help of the story canvas
What to be aware of during the story creation process
Table of Content
The Story
Conclusion 39
THE STORY
Nevertheless, the core of storytelling has never changed ever since: We use it to convey
information. No matter if on purpose or unconsciously,everyonethirstsforknowledge,especially
if it is wrapped in an interesting andentertainingstory.Fromcavepaintingspicturingadangerous
hunt tofairytalesaboutprincessesandwitches,untilthisveryday,weusedifferenttypesofforms
to give information and catch the listeners attention.
The reasons why we are so obsessed with stories is inter alia the fact thattheycontainmessages
andanswerquestionsweaskourselvesallthetime.Love,death,theperksofgrowingupormoving
into a new town whatever issue is handled in a story, we always nd a way to relate the events
happening in there to our own lives. The way some issues are handled in a movie for example
inspire us to nd our own answers to existential questions.
If a company has a certain product it wants to present to the customers, it has to be original and
entertaining. Especially nowadays where thousands of brands try to reach out to potential
customers, the audiences attention isnt easy to get. Being overwhelmed with tonsofads,people
dont want to waste their time to the same concept of advertising over and over again. So an
entertaining and catchy campaign idea is needed to make the audience prick up their ears. In the
following chapter, we show you some examples of how storytelling can be used in the world of
advertising in the most effective ways.
Expert Quote
People are 22 times more likely to remember and internalize a story than facts or bullet
points.
3. Write a Premise
Once you have got the perfect idea, you should write a premise. A premise is your story in one
sentence. It helps you ensure that your story is interesting enough. Some examplesofgreatstory
premises:
Nike Football The Last Game. An ex-football player assembles the greatest football stars to
battle the clones that have taken over the football world.
New Bells South Africa TV Ad. An illiterate father takes classes to be able to read his sons
bestselling book.
Dove Men+Care Mission. Dove helps to reunite a US soldier who has been away for seven
months with his family.
Guinness basketball commercial. A group of friends make a disabled man feel part oftheteamby
playing basketball in wheelchairs.
Now, these are stories I want to see! When you write your own premise, you will gure out,
whether yours is a story people would love to watch.
Expert Quote
Humans are wired for stories. Its part of our evolution as a species.Therefore, you want to
create a memorable story to support your brand in a real way that makes sense to the
audience members. Advertising of any kind without theproperinvestmentinbrandstoryonly
makes sense to the myopicclientwhothinkspeoplealreadycare.Peopledontcareaboutyour
brand, until you use story as a way to invite them in.
Expert Quote
Withholding, or hiding information is crucial to the storytellers make-believe. It forces the
audience to gure out who the character is and what he is doing, and so draws the audience
into the story. When the audience no longer has to gure out the story, it ceases being an
audience, and the story stops.
The Guinness commercial perfected this technique. In the rst half of the video, you see friends
playing basketballinwheelchairs.Thesurprisingelement,thefactthatonlyoneguyactuallyneeds
a wheelchair, isonlyrevealedintheend.ThiswholestoryonlyworksbecauseGuinnessdecidedto
hide this key information in the beginning.
7. Be Tremendously Human
Greeting cards are not the most impressive things these days. Peopledontgetexcitedwhenthey
see them. A tough place for storytelling?
Lets take a look at a commercial by Cardstone. The best stories address the basic human needs
that are easy to relate to: Like the fact that yourmomisamazing.SoCardstonecreatedafakejob
description, named it director of operations (aka. mom),publisheditinnewspapers,interviewed
every applicant on Skype and made a video about it. The got +24 million clicks and +1,5 million
social media shares.
Expert Quote
When we are talkingtoourfriendsandcolleagues,howarewetalkingtothem?Itisinstories.
8. Be Authentic
I seriously thought about writing this article about storytelling techniques as a frustrated ad guy,
who wants to learn how to tell great stories. Would that have been authentic? Absolutely not.
Make sure your story is real. The best way to do that is to base it directly on real life experience.
Cardstone lmed the Skype interviews of the faked job description: https://www.youtube.com/watch?t=2&v=HB3xM93rXbY
Expert Quote
Storytelling is the key. You can indeed tell the whole story in just one frame. But its within
peoples DNA to listen tothestorytelleraroundthe replace.Hetoldthevillagepeoplewhatis
new in town, and what the hunters found coming back from traveling the unknownpartsof
the world.
Nowadays media technology turned the consumers into hunters and marketing professionals
into storytellers but video-marketing represents the moving ame at the replaceonallour
devices and screens around us.
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Expert Quote
You must aggressively go to the edges and tell a story that only you can tell
Seth Godin
The hunter and the bear go through a bunch of funny scenarios in the Tippex commercial:
https://www.youtube.com/watch?t=103&v=RcGaTzFV-pw
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You need to speak your customers language. The story has to t into the existing worldview of
your target group. The best waytogetintotheheadofyourtargetgroupistousebuyerpersonas.
A buyer persona is a ctional character that representsasegmentofyourcustomers.Youcanuse
it for brainstorming story ideas. The easiest way to quickly create a buyer persona is to use this
template. You just have to ll out the boxes and print it.
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Moodboarding
The Art of Moodboarding
Have you ever thought you have an ideathatisbetterthananything?Everythingmakessensein
your head. But after pitching the idea to your co-workers, they just dontgetit.Theycantpicture
it.
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Enhance Creativity
Take your client by the hand. In most cases, your clients are not as creative as you
are. And their creative comprehension is not as high as yours. Be aware of this. Do
not overcharge your client. Make it easy for him or her to follow your thoughtsand
imagination.
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Work in Concepts
If there is no concrete ow to your mood board, it could be the case that your client just doesnt
understand what you want to tell or express. For that reason, itsnecessarytoworkinaclearand
structured way. In case your are going to collect random online pictures, yourmoodboardwillbe
confusing and useless.
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Step 3: Investigate
Step 3 is the same as step 1, just replace words withimages.Itsimportanttospendsometimeon
investigation and communication again. In the end it will be worth it, I promise. Collect as many
images as you can. If you want to include your client in your work ow, he or she can search for
some pictures, too. This reduces the risk of you doing something totally wrong.
You dont have to worry about image copyrights, because mood boards are usual just for private
use.
If there are no suitable pictures online, use your own. Take photos of everything. Interesting,
inspiring or even weird stuff. Become a hoarder of images. Anything may become useful some day.
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Work in Details
To meet your clients expectations, you should work indetailduringtheearlystages.Itwouldbea
huge mistake to assume that your client will instantly understand all your thoughts. Especially, if
meeting in person is not possible. Make sure your client can get a clear vision of your idea.
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Listen to your clients wishes, but dont cede too much power.
Work in detail.
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Storyboarding
The Art of Storyboarding
Inmyjobasamarketer,Ineedtocommunicatewithpeopleonadailybasis.Sometimes,Idoagood
job and they understand me immediately. Sometimes, I failandtheydontgetit.Inmanycases,its
in the way I tell the story. Its about the metaphors I use and the way I structure my story.
The same goes for videos, lms and commercials. Its all aboutthestoryandthestoryline.Agreat
tool to structure the story of a lm is a storyboard.
What Is a Storyboard?
A storyboard is an illustration of all the elements that you want to include in your video. It often
looks like the panels of a comic strip, and it shows the key scenesofavideo,commercialormovie
shot by shot. A storyboard captures events, sets and characters that will appear in the video. It
tells who or what will be on camera. Its major purpose is to map out the ow of the nal
production. So the storyboard is usually a preparation of the actual video shoot.
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In case you are producing an entire lm and want to be more detailed about it, you can break it
down into individual scenes. For every scene,youcreateaseparatestoryboard.Thisallowsyouto
include important details, but still keep it clear and organized.
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If you prefer to draw a pen and paper based storyboard, I still recommend downloading and
printing out a storyboard template. This way, you save the timeitwouldtaketocreateatemplate
yourself, and cells will always look neat and accurate.
Before you start to work on your storyboard, you should be clear about the aspect ratio. Film
typically has a format of 16:9. TV used to be 4:3. (Howcast)
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When working with grids, you should avoid at oors. It looks way more natural to work with a
three point perspective. The reason lies in the higher dynamics you gain through more depth
illustrations. This will result in better shots in the end.
Another elegant trick to gain even more perspective is to color your objects. This helps the
watcher to differentiate them from the background. You will instantly gain amorecinematiclook
for your drawings.
Adding perspective to your drawings will support your videos, movies or commercials. The more
perspective you have in your illustrations, the better it works in the lmmaking process.
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Shot Description
A good way to start is by adding adescriptionofwhatishappeningintheshot.Youshouldanswer
the question, how long a shot will take. And when there is dialog taking place, include that
information with the scene as well. But always keep in mind to keep it short and concrete.
Otherwise, you run the risk of overexerting clients and co-workers.
A more subtle way to indicate camera movement are motion lines. They emphasize the velocity
towards an object. Another way to show a camera movement is to work with multiple frames
showing the same object from a different angle.
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But before you ask somebody else, it is helpful to let your storyboard sit for some time. I hadthe
best experience, when I didnt touch it for a while and then went back to it with a fresh mind.
Sometimes, even one night can be enough.
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Fortunately, a story canvas provides several sections, which already categorize the most
important variables for your story formula. During the process of creating your story, youshould
go through each part of the canvas, and make up your mind about every single frame. You just
write your ideas into the proper eld of the canvas. Then you can see your ideas actually take
form.
You cant consider all of the relevant facts at once, especially at the start of your project. So you
have to write everything down rst before getting more in-depth.
Clear Structure
Due to the prede ned categories, a big bene t of the story canvas is the clear structure it
provides. You can see all of the affecting categories in one glance. Besides, every note isproperly
sorted in the appropriate framework eld.
Context
Since you can see everything at once, a story canvas gives you a great overview about how your
decisive factors are connected to each other. Each category has an impact on the other categories.
Thanks to the clear overview, you immediately recognize the consequences that the factorshave
on the nal result. You could also say that the story canvas gives you a sense of how the whole
underlying art of storytelling interlaces.
Agility
Another big plus of thestorycanvasisthatyoudonthavetostickwiththesamestoryduringyour
entire project. Ifsomethingsdontworkanymoreduetochangingcircumstances,youcanimprove
your story by just redesigning your notes right in the canvas. This exibility provides a way more
agile way of designing your story.
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Purpose
The most important thing is the big reason why you want to tell a certain story to your
audience. What do you want to achieve? Whatimpactdoyouwantyourstorytohaveon
the lives of your customers? Why are you making the effort to visualize a story?
Your purpose belongs in the headline of your canvas, and can be emphasized in one
meaningful sentence.
Audience
The audience is one of the most important issues in your canvas. It is the audience you
want to reach out to, afterall.Mostofthetime,yourmainpurposeistogettheattention
of your audience. Its a group of people you aim for. You can also call it thetargetgroup,
as marketers would say.
You can break it down into two main kinds of people, your primary and your secondary
audience. The primary audienceisthemainkindofpeopleyouwanttogetacrossto.This
might be the target group of your product or anyone else.
The secondary audience are witnesses which are not necessarily interested in your
product, but may have an in uence on your primary audience. Those can be spectators
like relatives, children, friends, neighbors etc.
For example, if your company sells toys, your primary audience are children, but your
secondary audience would be the parents or relatives who buy the product for their kids.
Key Messages
Since most of the stories have some kind of message they want to convey, you should
think about that, too. What is your core message, themostmeaningfulvaluesyourstory
is supposed to contain? They can be inspired by the vision and image your company has
already gured out for itself.
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Call to Action
After guring out your key messages, thenextstepistogetapictureofwhatexactlyyou
want your audiencetodoaftertellingthemthestory?Doyouwantthemtoshareit,shall
they visit your homepage, is there a giveaway waiting for them? The options are
countless. But after all, your story should trigger some kind of interaction in between
your audience.
Story
In this part you writedownyourthoughtsaboutyouractualstory.Whatisitsupposedto
be about? What is the plot? Who is the protagonist and what kind of journey ishegoing
through?
In most of the cases, we start identifying with the protagonist while listening to a story.
The hero happens to be in the main focus because hes the one going through an
adventure, learning new things. During his odyssey, he experiences achangebecausehe
has learned a meaningful lesson he will never forget.
Since you also want to get your very own key message across,theprotagonistshouldbe
no one else than your audience itself. Put your spectators intotheroleoftheherowhos
going through theadventure,letthembeapartofit.Eventually,itsthemyouwanttoget
your core message and feel the emotions the story is spreading.
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What kind of design and what pitch is suited the best for your story? A sepia tone ts
better with a nostalgic scene than a bright and shiny tone which suits a happy mood.
If youre deciding to use a lm as your storytelling medium, the music plays a huge role
for the overall ambience you wanttopasson.Amelodyhasatremendousimpactonhow
people feel at the moment theyre listening. So how a story is wrapped using certain
colors, effects and tracks are the key to create an atmospheric tone.
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Campaign
This step handles the channels you want to use while reaching out to your audience. To
get the story to your people of interest, it is essential to gure out how to get them to
interact with you.
Since youreseekingtheirattentionandputtheeffortintocreatinganicestory,youwant
some reactions and people to actually acknowledge your effort. Therefore the
communication channels you choose are crucial to the potential scope of your story.
They determine the success of your campaign and are able to boost the amount of
reactions you get by your audience. So the touch points of where, when and howyoure
going to share your story can be written down into this eld of the canvas.
The purpose of this separation is to describe your steps and milestones on the one side
and your bigger dreams and the impact you want to make on the other side.
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But there is one thing you should consider while creating a story canvas: the case that the rst
draft is the one youll stick to during the whole process is very rare. Its way more common to
create several versions of your story canvas where you get more precise from draft to draft.
And eventually, youll have a clear vision of what kind of story you want to tell and how youre
going to achieve that. The most important lesson you can learn from the pattern of the story
canvas is thateveryfactorgoesbacktotheaudienceyouwanttoreachoutto.Theyarethecenter
of your interest and thats why your concept is supposed to be tailored to them.
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Conclusion
After allthethingsyouvelearnedwhilereadingthisguide,yougottoknowalotoftechniquesand
examples of storytelling and creating concepts. Maybe there were somethingsyoualreadyknew,
but hopefully you received some interesting inputaboutthetechniquesofcreatingastory.Please
be aware of the fact that there is not the onerightwaytodoit,butseveralgreatsolutions.Which
way works out the best for you needs to be gured out by no one else but yourself. After all,
creativity is nothing you can just read about in books or guides, it is something way more intuitive.
But nevertheless, a certain structure can be helpful to come up with inspirational ideas for
effective storytelling.
I hope you had fun while reading our guide and that you were able to widen your knowledge of
storytelling. What will your story be?
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Imprint
Soukaina El Gharbaoui Filestage GmbH Soukaina El Gharbaoui
Julian Sieber
Niklas Dorn
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