INSTITUTO POLITECNICO NACIONAL

Escuela Superior de Comercio y Administracin

Unidad Santo tomas

FROYLAN RIVERA PEREZ

GROUP: 4NX24
Assessor. VELA IBARRA CITLALLI
ARACELI/JORGE HUGO GOMEZ
MARTINEZ

15- Marzo-2015
Emotional Intelligence

Introduction

Emotional intelligence is the ability to enhance the actions positively, both our own
and that of others , it is important to know that in some cases citing an example
when a person is angry and loses control easily a person becomes low emotional
intelligence, this directly affects the circle of influence in which it is located ,
achieving a negative impact on the people around them .

Each person must have the ability to improve emotional intelligence through
methods and actions that are seen assertively

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 Emotional Intelligence

"Emotional Intelligence and its pillars."

Emotional Intelligence could be defined as the ability

of person to manage, understand, select and work
means
Emotional Intelligence your emotions and those of others with efficiency and
generating positive results

Intra-personal
Divided in to two intelligence
areas
Interpersonal
Contains pillars intelligence

Self-awarences Self- regulation motivation empathy Social skills

Ability to understand
Passion to work for Expertise in managing
the emotional appeal
Ability to recognize Ability to control or reasons that go and building networks
of the issues. Ability to
and understand their redirect impulses and beyond money and of relationships
treat people according
emotions , moods and moods . Propensity to status; Propensity to
to their emotional
impulses , and their eliminate judgments , achieve goals with Ability to find common
reactions
effect on others think before you act energy and ground and build
persistence rapport

key ingredients related to

Contains important aspects
emotional intelligence
Knowing ones emotions
Trust

Managing emotions Curiosity

Intentionality
Instrinsic motivation
Self-Control
Recognizing emotions in others
Relashionship

Managing relationships Communication skills

Cooperativity

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Emotional Intelligence

Conclusions

when we talk about emotional intelligence , we talk about capacity

development of the individual towards a positive attitude and improving their
actions according to various activities , control activities , self-control pulse
sufficient motivation and empathy , in conclusion I reflect that intelligence is
the assistants rely emotional development of various habits that make
reaching highly Effective People

link:

Didactic Materials Platform

http://sobretodolavida.com/2013/07/03/la-inteligencia-emocional-segun-goleman/

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