Service Analyzer

User Guide
LOADER
EXCAVATOR
TOOLCAT UTILITY WORK MACHINES
VersaHANDLER
ATTACHMENTS

6989572 (1-12) Printed in U.S.A. Bobcat Company 2012

 CONTENTS

REMOTE START TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-01

DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-01

SYSTEM DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-01

CONTROLLER PROGRAMMING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-01

SERVICE ANALYZER POP-UPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-01

ALPHABETICAL INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .INDEX-01

1-1 Service Analyzer User Guide

1-2 Service Analyzer User Guide
 REMOTE START TOOLS

REMOTE START TOOL KIT - MEL1563 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-10-1

Remote Start Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-10-1

REMOTE START TOOL (SERVICE TOOL) KIT - 7003031 . . . . . . . . . . . . . . . . . . . . . . 10-20-1

Remote Start Tool (Service Tool) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-20-1

CONNECTING AND USING REMOTE START TOOL . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-1

Connector Location (Loaders) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-1
Using Remote Start Tool (Loaders) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-2
Connector Location (Toolcat Utility Work Machine) . . . . . . . . . . . . . . . . . . . . . . . . 10-30-4
Using Remote Start Tool (Toolcat Utility Work Machine) . . . . . . . . . . . . . . . . . . . . 10-30-6
Connector Location (Excavator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-8
Using Remote Start Tool (Excavator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-10
Connector Location (VersaHANDLER) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-11
Using Remote Start Tool (VersaHANDLER) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-12

10-01 Service Analyzer User Guide

10-02 Service Analyzer User Guide
REMOTE START TOOL KIT - MEL1563 TRACTION LOCK SWITCH - (Item 1) [Figure 10-10-2].
Used to enable and disable the brake. When the switch is
Remote Start Tool illuminated, traction lock override is enabled. The wheels
or tracks are now able to turn.
The Remote Start Tool is required when the service
technician is checking the hydraulic / hydrostatic system, MAX FLOW / VAR FLOW - (Item 2) [Figure 10-10-2].
adjusting the steering linkage, and performing electrical Used to activate the auxiliary hydraulics. Pressing the
diagnostics. switch will cycle from maximum flow to variable flow, and
also turns the auxiliary hydraulics on / off.
Figure 10-10-1 PRESSURE RELEASE - (Item 3) [Figure 10-10-2].
Pressing and holding will release the auxiliary pressure.
NOTE: With the engine running; pushing and holding
2
the pressure release switch will cause the
engine to stop in three seconds. To relieve the
pressure; continue to press the switch after
1 the engine has stopped.
KEY SWITCH - (Item 4) [Figure 10-10-2]. Used to turn
4 the Service Tool on and begin communicating with the
machine. The Key Switch can also be used to start the
3 machine.

NOTE: Not all machines support starting through the

C100715
Remote Start Tool (MEL1563) - (Item 1) [Figure 10-10-
1].
Service Tool Harness (MEL1565) - (Item 2) [Figure 10-
10-1]. Used to connect the Remote Start Tool to the
machine.
Service Tool Harness Communicator (Computer
Interface) (MEL1566) - (Item 3) [Figure 10-10-1]. Used
to connect the Remote Start Tool to the Service PC.
Deluxe Panel Upgrade Harness - (Item 4) [Figure 10-
10-1]. Used to connect G and K Series Loader Deluxe
Panels to update software.
Figure 10-10-2
5 NOTE: If a Serial Port is not available on the Service
Remote Start Tool.
INTERFACE PORT - (Item 5) [Figure 10-10-2]. Used to
connect the Service Tool Harness Communicator
(Computer Interface) between the Service PC and the
Remote Start Tool.
To connect the Remote Start Tool to the machine,
connect the Service Tool Harness to the 7 pin Remote
Start Tool Connector on the machine.
NOTE: See Connector Location / Using Remote Start
Tool for the Remote Start Tool connector
location.
To use the Remote Start Tool with the Service PC,
connect the Service Tool Harness Communicator
(Computer Interface) to the Interface port.
NOTE: The Service Tool Harness Communicator
(Computer Interface) and the Interface Port
are keyed and can be connected in one
position only.
PC, a USB To Serial Adapter may be used.
Make sure that it is compatible with your
Service PC operating system, and check to
see that it is listed as an approved adapter on
BobcatNet.com.

4
3 2 1
P16117

10-10-1 Service Analyzer User Guide

10-10-2 Service Analyzer User Guide
REMOTE START TOOL (SERVICE TOOL) KIT -
7003031
Remote Start Tool (Service Tool)
Figure 10-20-1
1 4
2 TRACTION LOCK OVERRIDE - (Item 5) [Figure 10-20-
3 SERVICE PC COMMUNICATION - (Item 8) [Figure 10-
C100716
Remote Start Tool (7003030) - (Item 1) [Figure 10-20-
1].
Service Tool Harness (6689747) - (Item 2) [Figure 10-
20-1]. Used to connect the Remote Start Tool to the
machine.
Computer Service Tool Harness (6689746) - (Item 3)
[Figure 10-20-1]. Used to connect the Remote Start Tool
to the Service PC.
BOSS Service Tool Harness (6689745) - (Item 4)
[Figure 10-20-1]. Used to connect the Remote Start Tool
to the BOSS Controller on an F series Loader.
Figure 10-20-2
1 Service PC operating system, and check to
5 3
6 4
7 8
C-76439
The Service Tool (Item 1) [Figure 10-20-2] has five
buttons.
10-20-1
STOP - (Item 2) [Figure 10-20-2]. Used to stop the
Service Tool from communicating and stop the machines
engine.
RUN - (Item 3) [Figure 10-20-2]. Used to turn the
Service Tool on and begin communicating with the
machine.
START - (Item 4) [Figure 10-20-2]. Used to start the
machine.
2]. Used to enable and disable the brake. When the
button is illuminated, traction lock override is enabled.
The wheels or tracks are now able to run.
AUXILIARY HYDRAULICS - (Item 6) [Figure 10-20-2].
Used to enable and disable the auxiliary hydraulics.
MACHINE COMMUNICATION - (Item 7) [Figure 10-20-
2]. The gear icon will illuminate and blink when the RUN
key is pressed and the loader is communicating with the
service tool.
20-2]. The computer icon will illuminate and blink when
the remote start tool (service tool) is transmitting data to
and from the computer.
NOTE: Not all machines support the Traction Lock
Override, Auxiliary Hydraulics and Start
Functions.
To connect the Remote Start Tool to the machine,
connect the Service Tool Harness to the Machine
Communication Port on the Remote Start Tool, and
connect the other end to the 7 pin Remote Start Tool
Connector on the machine.
NOTE: See Connector Location / Using Remote Start
Tool for the Remote Start Tool connector
location.
To use the Remote Start Tool with the Service PC,
connect the Computer Service Tool Harness to the Serial
Port on the Remote Start Tool, and connect the other end
to the Serial Port on the Service PC.
NOTE: If a Serial Port is not available on the Service
PC, a USB To Serial Adapter may be used.
Make sure that it is compatible with your
see that it is listed as an approved adapter on
BobcatNet.com.
Service Analyzer User Guide
10-20-2 Service Analyzer User Guide
CONNECTING AND USING REMOTE START TOOL Figure 10-30-2

Connector Location (Loaders)

Figure 10-30-1

2
1
1
P-90976

NOTE: The Remote Start Tool (Service Tool)

C-90973
The Remote Start Tool Connector is usually located
above the battery on loaders.
Remove the loader harness cap (Item 1) [Figure 10-30-
1] or the attachment control harness, if connected, and
connect the Loader Service Tool Harness from the
Remote Start Tool.
connection harness has two connectors (Item
1) and (Item 2). The main connector (Item 1)
[Figure 10-30-2] is always used for connection
to the loader harness.
The second connector (Item 2) [Figure 10-30-
2] is used for attachment ACD upgrades or
attachment operational diagnostics only. This
connector has a cap attached to it to prevent
damage or corrosion when not in use.

When the remote start procedure is completed, replace

the loader harness connector cap (Item 1) [Figure 10-30-
1] or the attachment control harness if connected, and
disconnect the Loader Service Tool Harness from the
Remote Start Tool.

10-30-1 Service Analyzer User Guide

CONNECTING AND USING REMOTE START TOOL
(CONTD)
Using Remote Start Tool (Loaders)
Figure 10-30-3
4 the keypad with a unique password (keyless) or
3 2 1 the engine area.
P16117
Figure 10-30-4
4 2
5 3
1
C-76439
Turning On The Remote Start Tool
The preferred method for turning on the Remote Start
Tool is by turning the Remote Start Tool Key (Item 4)
[Figure 10-30-3] to the Run position, or pressing the Run
button (Item 2) [Figure 10-30-4].
NOTE: It is also possible to turn on the Remote Start
Tool on by using the Loader Key switch (Standard
Panel), or pressing the Run / Enter button (Keyless
Panel, but certain features of Service Analyzer will
not function correctly, for example calibrations and
updating of controllers. If this method has to be used
for a procedure, it will be called out.
10-30-2
WARNING
UNAUTHORIZED AND UNEXPECTED ENGINE
STARTUP CAN CAUSE SERIOUS INJURY OR DEATH
With the 7-pin connector plugged into the machine
and Remote Start Tool Key Switch in the OFF
position, the engine can be started from the operator
panel inside the cab.
Place the key switch of the Remote Start Tool in
the RUN position to disconnect the operator
panel from the start circuit.
Remove the operator panel key (key switch), lock
otherwise disable the starter before working in
W-2457-1110
NOTE: If both the Service Tool and the Loader are
turned on an error code 77 - 48 Key Switch
Multiple or M7748 Key Switch Multiple will
occur, and both the Loader and the Remote
Start Tool will need to be turned off before
continuing.
Turning Off The Remote Start Tool.
On the Remote Start Tool, turn the key switch (Item 4)
[Figure 10-30-3] to the Stop position or press the Stop
button (Item 1) [Figure 10-30-4].
WARNING
AVOID INJURY OR DEATH
Lift and block the machine.
Check that wheels or tracks are clear.
Cab ignition must be in the STOP position to
start the engine with the Service Tool (if
applicable).
See machine Service Manual for more
instructions.
W-2792-0409
Starting The Loader With The Remote Start Tool.
With the Remote Start Tool ON, it is possible to start the
loader by turning the key switch (Item 4) [Figure 10-30-3]
to the Start position or by pressing the START button
(Item 3) [Figure 10-30-4].
Service Analyzer User Guide
CONNECTING AND USING REMOTE START TOOL
(CONTD)

Using Remote Start Tool (Loaders) (Contd)

Enabling / Disabling Auxiliary Hydraulics Through The

Remote Start Tool.

Remote Start Tool (MEL1563) Press the MAX FLOW /

VAR FLOW switch (Item 2) [Figure 10-30-3]. The lights
will indicate which flow mode the Loader is in. By
repeatedly pressing the switch the Loader will cycle
through variable flow, maximum flow and auxiliaries off.

NOTE: Some loaders only have variable flow.

Remote Start Tool (Service Tool) (7003030) Press the

Aux. button (Item 5) [Figure 10-30-4]. This will cycle the
auxiliaries on and off. When the light is on, the auxiliaries
are active. When the light is off, the auxiliaries are
inactive.

NOTE: Loaders that have maximum and variable flow

selections on the Left Hand Panel, will cycle from
variable flow, maximum flow, and auxiliaries off.
Viewing the Left Hand Panel on the Loader is the only
way to determine what flow type is active. The
Remote Start Tool (Service Tool) will only display that
the auxiliaries are on or off.

Enabling / Disabling The Traction Lock Solenoid Through

The Remote Start Tool.

Remote Start Tool (MEL1563) Press the TRACTION

LOCK switch (Item 1) [Figure 10-30-3].

Remote Start Tool (Service Tool) (7003030) Press the

TRACTION LOCK OVERRIDE button (Item 4) [Figure
10-30-4].

When the light is on, the brakes are released. When the
light is off, the brakes are engaged.

Relieving Auxiliary Hydraulic Pressure Through The

Remote Start Tool.

Loaders that have the selection of maximum flow and

variable flow on the Left Hand Panel, are also capable of
relieving auxiliary hydraulic pressure using the Remote
Start Tool (MEL1563) only.

To relieve auxiliary hydraulic pressure on the loader,

press and hold the Pressure Release switch (Item 3)
[Figure 10-30-3] until the loader shuts down.

10-30-3 Service Analyzer User Guide

CONNECTING AND USING REMOTE START TOOL Figure 10-30-7
(CONTD)

Connector Location (Toolcat Utility Work Machine)

S/N 424711001 & Above, 424811001 & Above,

520511001 & Above 1

Figure 10-30-5

P-66489

1
Lift the access cover (Item 1) and remove the cap (Item
2) [Figure 10-30-7] from the Toolcat Utility Work
Machine harness connector.

Connect the Service Tool Harness to the Toolcat Utility

P-39588 Work Machine harness connector.

S/N A0W111001 & Above, A7Y711001 & Above

Connect the Service Tool harness to the Toolcat Utility
Work Machine harness connector. The connector (Item Figure 10-30-8
1) [Figure 10-30-5] is located in the cab on the
passenger side near the fuse panel.

S/N A00211001 & Above, A00311001 & Above

Figure 10-30-6

1 C-74704

On the passenger side, remove the floor console access

cover, and connect the Service Tool Harness to the
2
Remote Start Tool Connector (Item 1) [Figure 10-30-8].
P-66487

NOTE: Toolcat Utility Work Machines with an

attachment control harness (7-pin or 14-pin); the
Remove the six screws (Item 1) securing the floor attachment harness must be disconnected from the
console access cover (Item 2) [Figure 10-30-6]. Toolcat Utility Work Machine harness.

NOTE: The connector is located below the floor console When the remote start procedure is completed, replace
access cover (Item 2) [Figure 10-30-6]. Refer to the the Remote Start Connector cap, or reconnect the
Floor Cover Removal instructions in the Service manual attachment control harness to the Toolcat Utility Work
for the procedure. Machine harness.

10-30-4 Service Analyzer User Guide

CONNECTING AND USING REMOTE START TOOL
(CONTD)

Connector Location (Toolcat Utility Work Machine)

(Contd)

Figure 10-30-9

P-74705

NOTE: The Remote Start Tool (Service Tool)

connection harness has two connectors (Item
1) and (Item 2). The main connector (Item 1)
[Figure 10-30-9] is always used for connection
to the utility work machine harness.

The second connector (Item 2) [Figure 10-30-

9] is used for attachment ACD upgrades or
attachment operational diagnostics only. This
connector has a cap attached to it to prevent
damage or corrosion when not in use.

10-30-5 Service Analyzer User Guide

CONNECTING AND USING REMOTE START TOOL
(CONTD)

Using Remote Start Tool (Toolcat Utility Work

Machine)
WARNING
Figure 10-30-10 UNAUTHORIZED AND UNEXPECTED ENGINE
STARTUP CAN CAUSE SERIOUS INJURY OR DEATH
With the 7-pin connector plugged into the machine
and Remote Start Tool Key Switch in the OFF
position, the engine can be started from the operator
panel inside the cab.
Place the key switch of the Remote Start Tool in
the RUN position to disconnect the operator
panel from the start circuit.
Remove the operator panel key (key switch), lock
the keypad with a unique password (keyless) or
otherwise disable the starter before working in
4 the engine area.
3 W-2457-1110
2 1
P16117
NOTE: If both the Service Tool and the Toolcat
Figure 10-30-11 Utility Work Machine are turned on an error
code 77 - 48 Key Switch Multiple or M7748
Key Switch Multiple will occur, and both the
Toolcat Utility Work Machine and the
Remote Start Tool will need to be turned off
4 2 before continuing.

Turning Off The Remote Start Tool.

5 3
On the Remote Start Tool, turn the key switch (Item 4)
[Figure 10-30-10] to the Stop position, or press the Stop
button (Item 1) [Figure 10-30-11].
1

C-76439
WARNING
Turning On The Remote Start Tool AVOID INJURY OR DEATH
Lift and block the machine.
The preferred method for turning on the Remote Start Check that wheels or tracks are clear.
Tool is by turning the Remote Start Tool Key (Item 4) Cab ignition must be in the STOP position to
[Figure 10-30-10] to the Run position, or pressing the start the engine with the Service Tool (if
Run button (Item 2) [Figure 10-30-11]. applicable).
See machine Service Manual for more
NOTE: It is also possible to turn on the Remote Start instructions.
Tool on by using the Toolcat Utility Work W-2792-0409
Machine Key switch (Standard Panel), or
pressing the Enter Code button (Keyless
Panel), but certain features of Service
Analyzer will not function correctly using for
example calibrations and updating of
controllers. If this method has to be used for a
procedure, it will be called out.

10-30-6 Service Analyzer User Guide

CONNECTING AND USING REMOTE START TOOL
(CONTD)

Using Remote Start Tool (Toolcat Utility Work

Machine) (Contd)

Starting The Toolcat Utility Work Machine With The

Remote Start Tool.

With the Remote Start Tool On, it is possible to start the

machine by turning the Key Switch (Item 4) [Figure 10-
30-10] to the Start position, or by pressing the Start
button (Item 3) [Figure 10-30-11].

Enabling / Disabling Auxiliary Hydraulics Through The

Remote Start Tool.

Remote Start Tool (MEL1563). Press the MAX FLOW /

VAR FLOW switch (Item 2) [Figure 10-30-10].

NOTE: Toolcat Utility Work Machines only have

variable flow.

Remote Start Tool (Service Tool) (7003030). Press the

Aux. button (Item 5) [Figure 10-30-11]. This will cycle the
auxiliaries on and off. When the light is on, the auxiliaries
are active. When the light is off, the auxiliaries are
inactive.

Enabling / Disabling The Traction Lock Solenoid Through

The Remote Start Tool.

Remote Start Tool (MEL1563). Press the TRACTION

LOCK switch (Item 1) [Figure 10-30-10].

Remote Start Tool (Service Tool) (7003030). Press the

TRACTION LOCK OVERRIDDE button (Item 4) [Figure
10-30-11].

When the light is on, the brakes are released. When the
light is off, the brakes are engaged.

10-30-7 Service Analyzer User Guide

CONNECTING AND USING REMOTE START TOOL Models 435
(CONTD)
Figure 10-30-13
Connector Location (Excavator)

The remote start tool is required when the service

technician is checking the service codes.

Remote Start Tool is a link between the excavator and

the Service PC.

NOTE: Excavators can not be started by using the

remote start tool.

Models 337 / 341 1

Figure 10-30-12
P-98952

Open right side cover.

1
NOTE: Make all connections with the key or keyless
panel in the OFF position.

Remove the cap (Item 1) [Figure 10-30-13] from the

excavator harness connector.

Connect the service tool harness to the excavator

harness connector.

N-23151 Connect the service tool harness communicator to the

designated serial port on the Service PC.

Open tailgate.

NOTE: Make all connections with the key or keyless

panel in the OFF position.

Remove the cap (Item 1) [Figure 10-30-12] from the

excavator harness connector.

Connect the service tool harness to the excavator

harness connector.

Connect the service tool harness communicator to the

designated serial port on the Service PC.

10-30-8 Service Analyzer User Guide

CONNECTING AND USING REMOTE START TOOL
(CONTD)

Connector Location (Excavator) (Contd)

Models All Others

Figure 10-30-14

C100717

Open right side cover.

NOTE: Make all connections with the key or keyless
panel in the OFF position.
Remove the cap (Item 1) [Figure 10-30-14] from the
excavator harness connector.
Connect the service tool harness to the excavator
harness connector.

Connect the service tool harness communicator to the

designated serial port on the Service PC.

10-30-9 Service Analyzer User Guide

CONNECTING AND USING REMOTE START TOOL Turning Off The Remote Start Tool.
(CONTD)
On the Remote Start Tool, turn the key switch (Item 1)
Using Remote Start Tool (Excavator) [Figure 10-30-15] to the STOP position or press the
STOP button (Item 1) [Figure 10-30-16].
Figure 10-30-15
On the Excavator, Standard Panel - Turn the key switch
OFF, Keyless panel - Press the STOP button.

P16117

Figure 10-30-16

C-76439

Turning On The Remote Start Tool

On the Excavator, Standard Panel - Turn the key switch

on, Keyless Panel - Press the Enter Code button.

NOTE: If the machine has a Locked Keyless Panel, it

will need to be unlocked for the panel to
remain on. See SYSTEM SETUP & ANALYSIS
in your Operation & Maintenance Manual.

Turn the Remote Start Tool Key switch (Item 1) [Figure

10-30-15] to Run position, or press RUN (Item 2) [Figure
10-30-16].

NOTE: On Excavators, the Service Tool can only be

used as an interface with the Service PC. The
buttons / switches on the Service PC have no
function.

10-30-10 Service Analyzer User Guide

CONNECTING AND USING REMOTE START TOOL NOTE: The remote start tool connection harness has
(CONTD) two connectors (Item 1 and 3) [Figure 10-30-
18]. The main connector (Item 1) [Figure 10-
Connector Location (VersaHANDLER) 30-18] is always used for connection to the
VersaHANDLER harness.
Figure 10-30-17
The second connector (Item 3) [Figure 10-30-
18] is used for attachment ACD upgrades or
attachment operational diagnostics only.
1
NOTE: The key switch on the machine operator panel
must be in the off position or the Remote Start
Tool will not communicate with the machine.

S5046

Remove the rear cover (Item 1) [Figure 10-30-17] from

the VersaHANDLER.

Figure 10-30-18

S7089

Connect the Remote Start Tool connector (Item 1) to the

machine frame harness (Item 2) [Figure 10-30-18],
located at the rear of the machine.

For machines with an attachment control harness, the

attachment harness connector must first be disconnected
from the VersaHANDLER harness.

10-30-11 Service Analyzer User Guide

CONNECTING AND USING REMOTE START TOOL
(CONTD)
Using Remote Start Tool (VersaHANDLER)
Figure 10-30-19
4 otherwise disable the starter before working in
3 2
1 W-2457-1110
P16117
Figure 10-30-20
4 2
5 3
1 button (Item 1) [Figure 10-30-20].
C-76439
Turning On The Remote Start Tool.
The preferred method for turning on the Remote Start
Tool is by turning the Remote Start Tool Key (Item 4)
[Figure 10-30-19] to the RUN position, or pressing the
RUN button (Item 2) [Figure 10-30-20].
NOTE: It is also possible to turn on the Remote Start
Tool on by using the VersaHANDLER Key
switch (Standard Panel), or pressing the Enter
Code button (Keyless Panel), but certain
features of Service Analyzer will not function
correctly using for example calibrations and
updating of controllers. If this method has to
be used for a procedure, it will be called out.
10-30-12
WARNING
UNAUTHORIZED AND UNEXPECTED ENGINE
STARTUP CAN CAUSE SERIOUS INJURY OR DEATH
With the 7-pin connector plugged into the machine
and Remote Start Tool Key Switch in the OFF
position, the engine can be started from the operator
panel inside the cab.
Place the key switch of the Remote Start Tool in
the RUN position to disconnect the operator
panel from the start circuit.
Remove the operator panel key (key switch), lock
the keypad with a unique password (keyless) or
the engine area.
NOTE: If both the Service Tool and the
VersaHANDLER are turned on an error code
77 - 48 Key Switch Multiple or M7748 Key
Switch Multiple will occur, and both the
Toolcat Utility Work Machine and the
Remote Start Tool will need to be turned off
before continuing.
Turning Off The Remote Start Tool.
On the Remote Start Tool, turn the key switch (Item 4)
[Figure 10-30-19] to the off position or press the STOP
WARNING
AVOID INJURY OR DEATH
Lift and block the machine.
Check that wheels or tracks are clear.
Cab ignition must be in the STOP position to
start the engine with the Service Tool (if
applicable).
See machine Service Manual for more
instructions.
W-2792-0409
Service Analyzer User Guide
CONNECTING AND USING REMOTE START TOOL
(CONTD)

Using Remote Start Tool (VersaHANDLER) (Contd)

Starting The VersaHANDLER With The Remote Start

Tool.

With the Remote Start Tool On, it is possible to start the

VersaHANDLER by turning the Key Switch to the START
position (Item 4) [Figure 10-30-19] or by pressing the
START button (Item 3) [Figure 10-30-20].

Enabling / Disabling Auxiliary Hydraulics Through The

Remote Start Tool.

Remote Start Tool (MEL1563). Press the MAX FLOW /

VAR FLOW switch (Item 2) [Figure 10-30-19].

Remote Start Tool (Service Tool) (7003030). Press the

Aux. button (Item 5) [Figure 10-30-20]. This will cycle the
auxiliaries on and off. When the light is on, the auxiliaries
are active. When the light is off, the auxiliaries are
inactive.

Enabling / Disabling The Traction Lock Solenoid Through

The Remote Start Tool.

Remote Start Tool (MEL1563). Press the TRACTION

LOCK switch (Item 1) [Figure 10-30-19].

Remote Start Tool (Service Tool) (7003030). Press the

TRACTION LOCK OVERRIDDE button (Item 4) [Figure
10-30-20].

When the light is on, the brakes are released. When the
light is off, the brakes are engaged.

10-30-13 Service Analyzer User Guide

10-30-14 Service Analyzer User Guide
 DIAGNOSTICS

STARTING SERVICE ANALYZER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-10-1

Bobcat Service Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-10-1

MAIN MENU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-20-1

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-20-1

MONITOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-30-1
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-30-1
View Machine Vitals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-30-1

WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-40-1
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-40-1
Stored Service Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-40-1
Vital Warnings And Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-40-1
Maintenance Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-40-2

SERVICE ANALYZER OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-50-1

Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-50-1
Changing Or Setting Default COM Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-50-1

20-01 Service Analyzer User Guide

20-02 Service Analyzer User Guide
STARTING SERVICE ANALYZER Figure 20-10-2

Bobcat Service Analyzer

NOTE: To monitor, diagnose or update the software

in the machine, the Service PC must be
connected to the Remote Start Tool. (Refer to
the Remote Start section of the machines
service manual)

Figure 20-10-1

C100652

The Controller FOUND [Figure 20-10-2] will appear

when the Service Analyzer is communicating with the
machine. If an error or other pop-up screen is displayed,
refer to the POP-UP MESSAGES section.

The UPDATE AVAILABLE icon will appear when the

C100517
program in the machine is a outdated version. The
UPDATE all controllers icon will update the machine with
Double Click on the Service Analyzer icon [Figure 20- the current version installed on the Service PC. Updating
10-1]. the controller software is recommended but not
necessary.

If the IN ERROR icon appears, the controller has a

problem and needs to be updated.

The UNPROGRAMMED icon will appear when a new

controller is installed.

NOTE: If the machine is equipped with a known

connected controller and the message NOT
FOUND appears. Click the RESCAN key and if
the NOT FOUND again appears, check for a
wiring problem. It is normal for NOT FOUND to
be displayed for controllers that are not
currently on the selected machine.

20-10-1 Service Analyzer User Guide

20-10-2 Service Analyzer User Guide
MAIN MENU

Description

Figure 20-20-1

C100490

This is the main menu of Service Analyzer [Figure 20-

20-1].

By clicking on a link, different functions can be viewed or

displayed.

MONITOR - Allows a digital and bar graph display of

some system critical components.

WARNINGS - Allows viewing, saving and printing of

stored codes, warnings and shutdown occurrences of
vital system components and maintenance clock
information (If applicable).

DIAGNOSTICS - Allows diagnostics of panel buttons /

lights, workgroup, drive functions, attachment control
diagnostics, radio remote control diagnostics and
synchronization.

INSTALL - Allows updating of dealer information and

adding new kits to the machine that are connected to a
controller.

PROGRAM / UPDATE - Allows updating software to

select controllers. It also allows entry of machines serial
number, hours (new controllers only) and enabling /
disabling installed Options and Kits.

OPTIONS - Allows entry of dealer information, language

selection, default COM port, default output file type and
default unit types.

20-20-1 Service Analyzer User Guide

20-20-2 Service Analyzer User Guide
MONITOR Figure 20-30-2

Description

Monitor allows the technician to view certain vital

machine sensor values in a digital and bar graph form.
The technician is also able to select sensor values to be
displayed in a large digital format for easier viewing. The
bar graphs change colors depending on current senor
state.

Red - Shutdown level has been reached.

Yellow - Warning level has been reached.

Green - Sensor value is in the acceptable range. C100492

Blue - Temperature sensor is in the cold operating range,

generally 21C (70F) and below Monitor allows many diagnostic functions to be observed
at one time [Figure 20-30-2].
View Machine Vitals
Depending on the machine and controller configuration,
Figure 20-30-1 the vital sensors available for viewing can change.
Sensors with a value of NA are not applicable on the
currently connected machine.

Figure 20-30-3

1
C100491

Before Service Analyzer enters Monitor, a safety warning

will be displayed. Read the safety warning and click OK C100703
to continue [Figure 20-30-1].

The diagnostic functions can be changed on the upper

split screen by clicking the drop down arrow (Item 1)
[Figure 20-30-3] and clicking on the item from the list.

20-30-1 Service Analyzer User Guide

MONITOR (CONTD)

View Machine Vitals (Contd)

Figure 20-30-4

C100702

The diagnostic functions can be changed on the lower

split screen by clicking the drop down arrow (Item 1)
[Figure 20-30-4] and clicking on the item from the list.

20-30-2 Service Analyzer User Guide

WARNINGS
Description
Warnings allows the technician to view Stored Service
Codes history, the number of total machine Warning and
Shutdowns that have occurred, and adjusting of the
Maintenance Clock settings (If applicable). After
Warnings has been clicked, Service Codes will be
displayed.
Stored Service Codes
Figure 20-40-1
Stored Vital Warnings and Shutdowns [Figure 20-40-
2] displays the number of times a specific alarm has
occurred, the hour of the last occurrence and length in
minutes that the last alarm had been active.
VIEW WARNINGS and SHUTDOWNS (Item 1) [Figure
20-40-1]. VIEW SERVICE CODES (Item 1) [Figure 20-
40-2]. Allows switching between Stored Codes /
Maintenance Clock information and Stored Vital
Warnings and Shutdowns.
Back - (Item 2) [Figure 20-40-1] and [Figure 20-40-2].
Allows technician to return to the Main Menu.

Save / Print - (Item 3) [Figure 20-40-1] and [Figure 20-

40-2]. Saves a text document of all stored machine error
2 history. The text document contains machine model
number, serial number, Service Analyzer version
1 installed, total hours, kit/options, all stored code history
5 6
sorted by controllers, Maintenance Clock information (If
applicable) and vital warnings and shutdowns.

Service Analyzer will automatically save this document

to...\MyDocuments\Bobcat\Service\Software\Log\Events
_ and_Warnings with the file name of [machine serial
3 4 number-save date and time].txt and open it in the Service
PCs default text editor when the Save / Print button is
C100495
pressed.

Update - (Item 4) [Figure 20-40-1] and [Figure 20-40-2].

When Service Codes first opens it shows the last 40
service codes of the selected controller which are listed
from newest to oldest, the hour in which the code
appeared, the code number, and a short description.
[Figure 20-40-1].
Service Codes - [Figure 20-40-1] displays stored code
history on all connected controllers and access to
Maintenance Clock information (If applicable).
Vital Warnings And Shutdown
Figure 20-40-2
Updates the selected Warning screen. Either Service
Codes or Warnings and Shutdowns.
To view codes on the other connected controllers, or to
view the Maintenance Clock information select the
corresponding tab from the Controller and Maintenance
Clock tab menu (Item 5) [Figure 20-40-1]. If the desired
tab is not visible, clicking on the Controller and
Maintenance Clock tab menu scroll buttons (Item 6)
[Figure 20-40-1] will scroll the tab menu left and right to
allow viewing of hidden tabs.

2
1

3 4

C100496

20-40-1 Service Analyzer User Guide

WARNINGS (CONTD) Maintenance Clock Log - (Item 8) [Figure 20-40-3].
The current service clock Length (interval) and Time
Maintenance Clock Reset will be displayed. The Log will also store the most
recent 20 entries on record. Once an entry is added, it
Figure 20-40-3 can not be changed. If an entry is made and the interval
is not correct, make another entry and press the Set /
1
Reset button.
2
To Turn On The Maintenance Clock - Press the ON /
OFF button (Item 7) [Figure 20-40-3].

3 4 5 NOTE: Before turning on the Maintenance Clock,

6 7 make sure the Interval and the Service Type
8 has been set.

To SET / RESET the Maintenance Clock - Set the

Interval level (Item 3) [Figure 20-40-3] to the hours until
the next maintenance is due.

Select the next Service Type (Item 5) [Figure 20-40-3]

C100642
to be performed when the interval level has been
reached.
The Maintenance Clock [Figure 20-40-3] is used to
inform the operator when routine servicing is required on Press the SET / RESET button (Item 6) [Figure 20-40-3].
the connected machine. Not all machines have the
Maintenance Clock available. The Maintenance Tab will A new entry should be added to the log (Item 8) [Figure
only be displayed if the Maintenance Clock is available for 20-40-3].
the connected machine.

MAINTENANCE Tab - (Item 1) [Figure 20-40-3]. Will

show all the information associated with the maintenance
clock on the connected machine.

CLOCK ON - (Item 2) [Figure 20-40-3]. Shows if the

maintenance clock is ON or OFF.

Interval - (Item 3) [Figure 20-40-3]. This is the service

interval in hours. The number entered in the interval box
represents how many hours until the Maintenance Clock
will expire.

Next Service In - (Item 4) [Figure 20-40-3]. This shows

the remaining time in hours before the next scheduled
service is due.

Service Type - (Item 5) [Figure 20-40-3]. This shows the

next maintenance type that should be performed when
the next service interval has been reached.

SET / RESET - (Item 6) [Figure 20-40-3]. This will reset

the Maintenance Clock according to the interval entered.

ON / OFF - (Item 7) [Figure 20-40-3]. This turns the

Service Clock ON and OFF. When the clock is turned on,
the hours entered in the interval box will be set in the
machine.

20-40-2 Service Analyzer User Guide

SERVICE ANALYZER OPTIONS Diagnostic Mode - Specifies whether Engineering or
Voltages (Standard) will be displayed in Service Analyzer
Descriptions (Item 9) [Figure 20-50-1].

Options allows you to change the language,
communications port, the default units (Metric or English)
and the diagnostic display mode.
Figure 20-50-1
Save Options - This will save any changes made in the
Options menu (Item 10) [Figure 20-50-1].
NOTE: If Save Options is not selected, no changes
will be saved or applied.

1 Cancel - Exits out of the Options menu (Item 11) [Figure

2 20-50-1].
3
4 Changing Or Setting Default COM Port

NOTE: If no default COM Port, or an invalid COM Port

has been set, Service Analyzer will prompt to
5 select a valid COM Port every time the
program is started. Setting the COM Port
6 through Options and clicking Save Options
7 will save this setting.
9
8 To change the setting of the COM Port, click on the
11 browse button (Item 4) [Figure 20-50-1].
10
C100682 Figure 20-50-2

Dealer Name - Company Name that is displayed in

Deluxe Panel Machines (Item 1) [Figure 20-50-1].

Dealer Phone# - Company Phone Number that is

displayed in Deluxe Panel Machines (Item 2) [Figure 20-
50-1].
1
NOTE: Dealer Name and Dealer Phone# are only sent
to the machine during an update to the Main 2
Controller, either by using Install Options and
Kits or Program / Update.

Language - Allows changing of the language displayed

in Service Analyzer (Item 3) [Figure 20-50-1].
C100686

COM Port - The COM Port that Service Analyzer will

communicate to the machine on (Item 4) [Figure 20-50-
Select the default COM Port from the drop-down box
1].
(Item 1) and click OK (Item 2) [Figure 20-50-2].
Database File - This is used for troubleshooting. Do not
To apply the COM Port change, click Save Options (Item
change this value or Service Analyzer will need to be
10) [Figure 20-50-1].
reinstalled (Item 5) [Figure 20-50-1].

Events Save / Print File - Specifies the file type that

output files will be saved to. For example Save / Print
Store Codes (Item 6) [Figure 20-50-1].

Log COM traffic - This is used for troubleshooting

Service Analyzer Communication issues (Item 7) [Figure
20-50-1].

Units - Specifies whether Service Analyzer will display

Metric or English Values (Item 8) [Figure 20-50-1].

20-50-1 Service Analyzer User Guide Service Manual

20-50-2 Service Analyzer User Guide Service Manual
 SYSTEM DIAGNOSTICS

DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-10-1
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-10-1

PANELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-20-1
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-20-1
Downgrade Deluxe Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-20-2

SYSTEM DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-30-1

ACS Diagnostics (Loaders) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-30-1
AWS, SCPA, SJC Diagnostics (Loaders) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-30-1

ATTACHMENT CONTROL DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-40-1

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-40-1

RADIO REMOTE CONTROL DIAGNOSTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-50-1

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-50-1
Transmitter Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-50-1

30-01 Service Analyzer User Guide

30-02 Service Analyzer User Guide
DIAGNOSTICS

Description

Diagnostics - Diagnostics allows the ability to monitor

display panel operation, drive and workgroup functions,
attachment controls and the Radio Remote Control
transmitter operation and re-syncing to the receiver.

Figure 30-10-1

C100499

Panels - Test panel buttons for correct operation. Some

machines will also support verifying that the light
indicators are functioning [Figure 30-10-1].

System Diagnostics - Verify correct operation and

perform calibrations on the drive and workgroup
functions [Figure 30-10-1].

Attachment Control Diagnostics - Verify attachment

controls and that the attachment and auxiliary solenoids
are functioning properly [Figure 30-10-1].

Radio Remote Control Diagnostics - Verify the remote

transmitter is functioning properly and allows re-syncing
the transmitter to a receiver [Figure 30-10-1].

30-10-1 Service Analyzer User Guide

30-10-2 Service Analyzer User Guide
PANELS

Description

Figure 30-20-1

C100500

Panels - Allows a test to show that contact is made when

pressing the buttons on the display panel. Also on some
panels, the indicator lights can be verified for correct
functionality.

To test buttons - On the Display Panel, the

corresponding button in the Service Analyzer should turn
green except the STOP button (If applicable) (Item 1)
[Figure 30-20-1] when pressed.

The Stop button will turn off the Display Controller when
pressed.

To test indicator lights - Place the machine in a state

where a indicator light should be on. Check that the light
is ON in Service Analyzer. With the light ON in Service
Analyzer, check the machine panel for the light to be
ON.

30-20-1 Service Analyzer User Guide

PANELS (CONTD) Figure 30-20-4

Downgrade Deluxe Panel

Figure 30-20-2

1 C100502

Remove the Deluxe Panel and install the Standard panel.

When done click OK (Item 1) [Figure 30-20-4] to
C100500
continue.

Some panels are Deluxe Panels. If it is necessary to Figure 30-20-5

downgrade a Deluxe Panel to a Standard Panel
(Keyed), click on the Downgrade Deluxe Panel button
(Item 1) [Figure 30-20-2].

NOTE: Before performing the downgrade procedure,

make sure the machine is turned on through
the Remote Smart Tool.

Figure 30-20-3 1

2
C100503

Enter the machines Master Password (Item 1) and click

OK (Item 2) [Figure 30-20-5] to complete the downgrade
procedure.

C100501

A confirmation box will be displayed. Click Yes (Item 1)

[Figure 30-20-3] to continue the downgrade procedure.

30-20-2 Service Analyzer User Guide

PANELS (CONTD)

Downgrade Deluxe Panel (Contd)

Figure 30-20-6

C100504

When the pop-up is displayed the downgrade procedure

has been completed. Click OK (Item 1) [Figure 30-20-6]
to return to the Panel Button Diagnostics page [Figure
30-20-2].

30-20-3 Service Analyzer User Guide

30-20-4 Service Analyzer User Guide
SYSTEM DIAGNOSTICS
ACS Diagnostics (Loaders)
Figure 30-30-1
5
2 4
1
3
6
C100684
The ACS diagnostic screen will show the position of the
handles, pedals, the commanded actuator movement,
the actual position of the actuator, and the ability to
preform an Actuator Test. The corresponding voltage is
listed below each bar [Figure 30-30-1].
Green Band - (Item 1) [Figure 30-30-1]. This indicates
the neutral window. The line (Item 2) [Figure 30-30-1]
represents the position of the component.
Yellow Band - (Item 3) [Figure 30-30-1]. This indicates
the float position of the cylinder.
Actuator Test - (Item 6) [Figure 30-30-1] Tests and
Calibrates the Lift and Tilt Actuators.
Actuator Command - (Item 4) [Figure 30-30-1]. Shows
the voltage that the controller is outputting to the actuator.
Actuator Actual - (Item 5) [Figure 30-30-1]. Shows the
voltage corresponding to the position of the actuator.
30-30-1
AWS, SCPA, SJC Diagnostics (Loaders)
Figure 30-30-2
1
2
3
5
4
C100683
The AWS diagnostic screen will show the joystick
position and voltage, actuator position and voltage, wheel
angle and wheel speed. The screen also allows you to
perform the angle sensor calibration and actuator test.
NOTE: Similar screens are displayed for SJC and
SCPA.
Angle Sensor (AWS Only) - (Item 1) [Figure 30-30-2].
Angle Sensor starts the wheel alignment procedure. See
the loader Service Manual for the wheel alignment
procedure details.
Actuator Test - (Item 2) [Figure 30-30-2]. Tests and
calibrates the lift and tilt actuators.
Joysticks - (Item 3) [Figure 30-30-2]. If the joysticks are
in neutral, the crosshair (+) should be within the box in
the center. As the joystick moves the crosshair (+) will
follow.
Wheel Speed / Angle - (Item 4) [Figure 30-30-2]. This
section displays the wheel speeds and (wheel angles
AWS only).
Actuators - (Item 5) [Figure 30-30-2]. When the
actuators are in neutral, the lines should be located in the
green band.
Actuator Command - (Item 5) [Figure 30-30-2]. Shows
the voltage that the controller is outputting to the actuator.
Actuator Actual - (Item 5) [Figure 30-30-2]. Shows the
voltage according to the position of the actuator.
NOTE: Refer to the loader Service Manual for the
setting of the wheel alignment and blocking of
the loader.
Service Analyzer User Guide
30-30-2 Service Analyzer User Guide
ATTACHMENT CONTROL DIAGNOSTICS
Description
Attachment Control Diagnostics - Allows viewing of
correct operation of the attachment controls, which
attachment outputs and machine solenoids are active
during the given command, and the software default
hydraulic settings for the connected attachment.
NOTE: This requires that the machine is able to
operate the auxiliary hydraulics.
Machine Solenoid Outputs - Specifies which solenoids
are being activated depending on the commands from
the Attachment Controls (Item 5) [Figure 30-40-1].
NOTE: This requires that the machine is able to
operate the auxiliary hydraulics.

Figure 30-40-1 Default Hydraulic Settings - Specifies the default

settings for the machine with the connected attachment
1 when the auxiliaries are enabled (Item 6) [Figure 30-40-
1].
2
High Flow

4 Default ON - High Flow will be on, but can be turned off.

3 3 Default OFF - High Flow will be off, but can be turned on.

Always ON - High Flow will always be on and cannot be

5 turned off.
6
Always OFF - High Flow cannot be enabled at anytime.
C100512
Continuous Flow
Group# - Specifies which type and group the attachment Operational - Continuous Flow is possible when
belongs to (Item 1) [Figure 30-40-1]. commanded by the operator.
NOTE: Group# will only be displayed if an attachment Not Allowed - Continuous Flow is not allowed with the
is connected. current attachment.
Attachment Controls - Shows which switches are being
commanded. The switches on Service Analyzer will turn
green when the corresponding switch is pressed on the
machine (Item 2) [Figure 30-40-1].

NOTE: Depending on the machine connected, the

attachment controls will look different, but
will represent the machine controls for
attachments.

Paddle Position - This will display for machines that

have paddle switches. The Paddle Positions are below
the attachment control they represent (Item 3) [Figure
30-40-1]. They indicate the current position of the paddle
switch.

ACD Outputs - Specifies which output of the attachment

is active when a command from the attachment controls
is given (Item 4) [Figure 30-40-1].

NOTE: ACD outputs will only be displayed if a 7-pin

or 14-pin attachment is connected to the
machine.

30-40-1 Service Analyzer User Guide

30-40-2 Service Analyzer User Guide
RADIO REMOTE CONTROL DIAGNOSTICS NOTE: The next part of the procedure is a timed
procedure. If the process is not completed in
Description 30 seconds a time-out error will occur.

Radio Remote Control Diagnostics - Allows the ability Figure 30-50-3

to verify that the switches and joysticks of the Radio
Remote Control Transmitter are functioning properly. Also
allows the synchronization of the Radio remote Control
Transmitter to the Radio Remote Control Receiver.
Figure 30-50-1

C100663

Turn the transmitter key to the Run position, then turn the
transmitter key to the Start position. While holding the
100661 transmitter key in the Start position, cycle the E-STOP
switch by pressing it all the way down and then turn it to
release it again [Figure 30-50-3].
Transmitter Sync - Allows syncing of the Radio Remote
Control Transmitter with a Radio Remote Control Release the transmitter key.
Receiver.
Transmitter Synchronization When the green LED on the transmitter flashes, cycle the
transmitter key to Start and release.
To sync the transmitter with a receiver, connect the Radio
Remote Control receiver to the machine and click on
Transmitter Sync (Item 1) [Figure 30-50-1].
Figure 30-50-2

C100662

With the transmitter key off, turn the receiver key on the
machine to the Remote Control position. Click OK to
continue (Item 1) [Figure 30-50-2].

30-50-1 Service Analyzer User Guide

RADIO REMOTE CONTROL DIAGNOSTICS (CONTD)

Transmitter Synchronization (Contd)

Figure 30-50-4

C100665

The Sync should now be complete. Cycle power to both

the Receiver and Transmitter, and then click OK (Item 1)
[Figure 30-50-4].

Figure 30-50-5

If there is a problem in establishing a Sync, an error

message [Figure 30-50-5] will be displayed and the Sync
will need to be performed again.

30-50-2 Service Analyzer User Guide

 CONTROLLER PROGRAMMING

INSTALL OPTIONS AND KITS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-10-1

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-10-1
Installing Options And Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-10-1
Removing Options And Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-10-1

PROGRAM / UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-20-1

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-20-1
Update All Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-20-1
Update Individual Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40-20-2

40-01 Service Analyzer User Guide

40-02 Service Analyzer User Guide
INSTALL OPTIONS AND KITS Removing Options And Kits

Description
Install Options and Kits will allow updating and removal of
machine options and kits. Install Options and Kits can
also be used to send Dealer Information, that was set in
Service Analyzer Options, to the machine.
Figure 40-10-1
Remove Options and Kits -Click on the check box (Item
1) [Figure 40-10-1] that corresponds to the correct
Options or Kits is being removed from the machine and
verify that all other Options or Kits equipped on the
machine are selected, then click the SEND TO
MACHINE button (Item 2) [Figure 40-10-1] to update the
controller.
NOTE: If an Option or Kit is not checked that is
installed on the machine, the Option or Kit will
not function and error codes could occur.

Send Dealer Information to the machine -To send

1
Dealer Information to the machine, verify the correct
Options and or Kits are selected and then click SEND TO
MACHINE (Item 2) [Figure 40-10-1] to update the
controller.

2 Figure 40-10-1

C100529

The Install Options and Kits equipped checklist will vary

for each machine.

Installing Options And Kits

To Add an Option or Kit -Click on the check box (Item 1)

[Figure 40-10-1] that corresponds to the correct Options
or Kits that have been installed on the machine, then click
the SEND TO MACHINE button (Item 2) [Figure 40-10-
C100651
1] to update the controller.

NOTE: If an Option or Kit is checked that is not

The Options and Kits will now be installed [Figure 40-10-
installed on the machine error codes could
1].
occur.

40-10-1 Service Analyzer User Guide

40-10-2 Service Analyzer User Guide
PROGRAM / UPDATE
Description
PROGRAM / UPDATE - Allows the ability to update all
controllers, update individual controllers, set options
and kits, set the machine serial number, set the
machine hours and update dealer information if the
main controller is updated.
Figure 40-20-1
Controllers marked IN ERROR will need to be
reprogrammed. The most likely causes of this error is
that an update to the controller was interrupted, or during
initialization the wrong controller type was selected.
Sometimes it may be necessary to disconnect power for
30 seconds from the controller before attempting to
reprogram the controller.
Controllers marked UNPROGRAMMED are generally
new initialized controllers that need to be programed and
calibrated as required before full machine functionality
will be available.

2 UPDATE AVAILABLE and DELUXE DISPLAY PANEL

UPDATE - The software currently loaded on the
controller has a newer version that can be installed.

Update All Controllers

1 UPDATE all controllers - To update all controllers which

have an update available, click on UPDATE all (Item 1)
[Figure 40-20-1].

C100654

Program / Update shows which controllers are FOUND

on the machine, which controllers have an UPDATE
AVAILABLE, which controllers were NOT FOUND,
which controllers are IN ERROR and which controllers
are UNPROGRAMMED [Figure 40-20-1].

Controllers marked NOT FOUND may or may not exist

on the connected machine. It will need to be determined
if the NOT FOUND controllers exist on the machine. If a
NOT FOUND controller does exist on the machine, then
the following procedure should be done.

1. Check all connections from the Service PC to the

connected machine for proper connection.

2. Click on RESCAN to recheck for connected

controllers.

3. Disconnect the controller in question for 30 seconds

and then click RESCAN.

4. Refer to the machines electrical schematic and check

the following:

a. Fuses that connect power to the controller.

b. Check to make sure that the connector pins are free

from moisture, corrosion and pushed back pins.

c. Look for possible broken or rubbed through power,

ground or communication wires.

d. Check the power, ground and communication wires for

shorts and continuity using a multi-meter.

40-20-1 Service Analyzer User Guide

PROGRAM / UPDATE (CONT'D) Figure 40-20-3

Update Individual Controllers

UPDATE Individual Controllers - To update an

individual controller, click on the blue controller name
(Item 2) [Figure 40-20-1].

NOTE: Some updates to an individual controller may

also require that another controller is also
updated. This will be done automatically if
required, and another Programming pop-up
will be displayed showing which other
controller is also being updated.

Figure 40-20-2 C100653

If the selected controller is already up to date there will be

a prompt [Figure 40-20-3] stating that the controller is up
to date and selecting yes will re-send the information to
5
the controller
1 2
3 Figure 40-20-4

4 1

C100531

If the machines Main Controller is selected, the following

can be changed and sent to the machine:

Serial Number (Item 1) [Figure 40-20-2] 2

Hours (Less than 1 hour) (Item 2) [Figure 40-20-2] C100651

Options and Kits (Item 3) [Figure 40-20-2]

Dealer Information (Set in Options)
When everything has been set accordingly, Press the
SEND TO MACHINE (Item 4) [Figure 40-20-2] button to
begin sending the information to the Main Controller.
If a Secondary Controller is selected, the update process
will start automatically if there is an update available.
When Service Analyzer begins communicating to the
selected controller, a progress bar pop-up will be
displayed. The upper text (Item 1) [Figure 40-20-4]
states which controller is currently being updated, and
what serial number is being sent, if the Main Controller is
being updated. There will be different messages (Item 2)
[Figure 40-20-4] at the bottom to indicate what process
Service Analyzer is performing to the selected controller.

Once the update has completed, Service Analyzer will

display COMPLETE.

When all updates are complete, clicking on the BACK

button (Item 5) [Figure 40-20-2] will allow Service
Analyzer to return to the Main Menu.

40-20-2 Service Analyzer User Guide

 SERVICE ANALYZER POP-UPS

POP-UP MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-10-1

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-10-1
Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-10-1
Select Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-10-1
Choose Machine Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-10-2
Choose Part Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-10-2
Enter Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-10-2
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50-10-2

50-01 Service Analyzer User Guide

50-02 Service Analyzer User Guide
POP-UP MESSAGES
Description
Pop-up messages will appear when Service Analyzer
detects a problem, needs further user input, or to notify
the user of a process being preformed.
Error
Figure 50-10-1
C100704
If the Error pop-up displays [Figure 50-10-1], the
computer or the remote start tool is not connected, the
key isn't on, or a fuse is open.
NOTE: Clicking Cancel will allow the program to be
entered, but Service Analyzer will not be able
to communicate with the machine.
50-10-1
Select Port
Figure 50-10-2
C-85325
If the Select Port pop-up displays when starting Service
Analyzer, a default COM Port has not been set or the
COM Port has been set incorrectly [Figure 50-10-2].
NOTE: Clicking Cancel will not allow communication
with the Service PC.
Select a valid COM port from the drop down menu and
click OK.
NOTE: Refer to Service Analyzer Options to set a
default COM Port, so the Select COM Port
Menu screen does not appear when starting
Service Analyzer.
Service Analyzer User Guide
POP-UP MESSAGES (CONTD) NOTE: Selecting the CORRECT controller part
number is very important. If an incorrect
Choose Machine Type controller part number is selected, the
controller may become unserviceable.
Figure 50-10-3
Enter Serial Number

Figure 50-10-5

C-85326

If a new controller is installed, a previous attempt to

C100698
upgrade software failed, or a controller failed, the Choose
Machine Type pop-up may appear [Figure 50-10-3].
If Service Analyzer is unable to determine the machine
Select the correct machine type and click OK. serial number, the Enter Serial Number pop-up (Item 1)
[Figure 50-10-5] will be displayed.
NOTE: Selecting the CORRECT machine controller
type is very important. If an incorrect machine Programming
controller type is selected, the controller may
become unserviceable. Figure 50-10-6

Choose Part Number

Figure 50-10-4

C100651

Service Analyzer will update the controller with the

C-85327 information entered [Figure 50-10-6].

If Service Analyzer does not recognize the Controller

Part Number, the Choose Part Number pop-up may
appear [Figure 50-10-4]. The Controller Part Number
can generally be found on the controller. Select the
correct Part Number and click OK.

50-10-2 Service Analyzer User Guide

 ALPHABETICAL INDEX

ATTACHMENT CONTROL DIAGNOSTICS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-40-1
CONNECTING AND USING REMOTE START
TOOL . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30-1
DIAGNOSTICS . . . . . . . . . . . . . . . . . . . 30-10-1
INSTALL OPTIONS AND KITS . . . . . . 40-10-1
MAIN MENU . . . . . . . . . . . . . . . . . . . . . 20-20-1
MONITOR . . . . . . . . . . . . . . . . . . . . . . 20-30-1
PANELS . . . . . . . . . . . . . . . . . . . . . . . . 30-20-1
POP-UP MESSAGES . . . . . . . . . . . . . 50-10-1
PROGRAM / UPDATE . . . . . . . . . . . . . 40-20-1
RADIO REMOTE CONTROL DIAGNOSTICS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30-50-1
REMOTE START TOOL (SERVICE TOOL) KIT
- 7003031 . . . . . . . . . . . . . . . . . . . . . . . 10-20-1
REMOTE START TOOL KIT - MEL1563
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-10-1
SERVICE ANALYZER OPTIONS . . . . 20-50-1
STARTING SERVICE ANALYZER . . . . 20-10-1
SYSTEM DIAGNOSTICS . . . . . . . . . . . 30-30-1
WARNINGS . . . . . . . . . . . . . . . . . . . . . 20-40-1

INDEX-01 Service Analyzer User Guide

INDEX-02 Service Analyzer User Guide