1. Define Organizational behavior (OB).

According to Kinicki and Fugate, by their definition of Organizational behavior,

commonly referred to as OB, is an interdisciplinary field dedicated to better
understanding and managing people at work. By definition, it is both research and
application oriented. It is an academic designation focused on managing people within
and between individual, group, and organizational levels.

2. Describe the two primary outcomes in the study of OB.

There are two primary outcomes in the study of Organizational Behavior: The
task performance and the job satisfaction. According to the book of Organizational
Behavior, the task performance is a work produced by an individual in whom the quantity
and the quality are concerned, while the job satisfaction is concerned of how people
would feel about their work and the work setting.

3. Identify the factors that influence the two primary OB outcomes.

There are four factors that can influence the task performance and job satisfaction:
The individual mechanisms, the group characteristics, the group mechanism, and the
organizational mechanism. In the individual mechanisms, such as stress; motivation;
trust; justice; ethics; learning; and decision-making, in a company focuses in an
individual to have a meaningful relationships at work which build their level of
commitment to a company and translate into a level of work self-efficacy.

Every individual possesses a characteristic or trait that can would employee

behaviors to become a motivator and initiator wherein their performance and career
actualization can affect others. This argues that motivational factors will be inhibited also
from oneself, not only come from the outside.
 Group mechanism: (team characteristics and diversity; team processes and
communication; leader power and negotiation; leader styles and behaviors)

It is how the team is formed, staffed and composed and how team members come
to rely on one another as they do their work.

Organizational mechanism; (organizational structure and organizational culture).

Integrative model acknowledges that the teams described in the prior section are grouped
into larger organizations that shared knowledge about the values and beliefs that shape
employee attitudes and behaviors.

4. Why firms that are good in OB tend to be more profitable?

Business is an influential element of society, it has an obligation to solve problems of
public concern, and that it is in the enlightened self-interest of organizations to be
socially responsible. In other words, social responsibility supporters believe that ethical
behavior is more profitable and more rational than the unethical behavior and crucial for
the effectiveness of the firms.
There are many businessmen said that business can influence the society by
solving the problems of public concern. It is said

This means that employees are satisfied with their jobs then the employee will be positive
and at the same time the organization's objectives will be achieved.

References:
(Osbom, Uhl-Bien, Hunt, & Schermerhom, 2012)
(Kinicki & Fugate, 2012, 2009, 2008, 2006, 2003)