vrs Adjusters, LLC

C/o VeriClaim, Inc.

1833 Centre Point Circle, Suite 139
Chicago IL 60563-1484

Global IT Platform

All cross-border assignments are registered in vrs Adjusters web-based tracking Security
system vrs ClaimTrack
SSL certificate signed by Thawte
Clients (insurer, local insured or broker) have secure access to their own claim
Full local backup running nightly
reports and data via vrs ClaimView (see over)
(DB and file system)
The vrs Account Manager (and if, requested, the client) is automatically informed
Cold stand-by server: nightly
of a new loss by email and is immediately in possession of all salient facts
incremental sync of code base
vrs Intranet: every vrs loss adjuster can download relevant operational and and DB from existing back-ups
technical information for a specific global program
External monitoring, currently
Corporate language is English, but the system can be multilingual if required. tracking 26 performance and
availability parameters with real
vrs ClaimTrack time alerts to administrators
Coordination Only required services are
enabled (custom minimal install)
The flow of online information continues throughout the life of the claim
The Account Manager can immediately address and solve any issues arising. Currency Exchange Rates

Control The standard conversion rate

used by vrs ClaimTrack is the
When vrs is appointed both as TPA and field adjuster, the local vrs office records rate of exchange valid on the
the additional claims data required by the client in a customised section of vrs date of loss, as published by the
ClaimTrack European Central Bank (ECB)
Management Information reports in Excel format are available 24/7 All financial data can be entered
vrs Account Managers have a complete overview of compliance with SLAs and KPIs in local currency and MI reports
These internal controls ensure that our clients receive consistency of service can be produced in any known
across the globe. currency.

Global adjusting and claims management www.vrsadjusters.com

 Global IT Platform

vrs Adjusters, LLC

C/o VeriClaim, Inc.
1833 Centre Point Circle, Suite 139
Chicago IL 60563-1484

vrs ClaimView To discuss this or any of our other

services, please contact:
When vrs Adjusters LLC is nominated on a global program, the client (insurer,
local insured or broker) can access their own claims data 24/7, through a Mr Stewart Steel
dedicated section of the vrs global IT platform via our secure customer portal, Regional Director Europe
vrs ClaimView Mobile: +44 788 509 5622
The insured or insurer can log new claims (FNOL) online directly into a customised Email: europe@vrsadjusters.com
section of the vrs claims platform
Mr Mike Arbour
The new assignment is then sent automatically by email to the vrs office Regional Director North America
appointed on the claim and any other named recipients Mobile: +1 312 952 3997
Email: usa@vrsadjusters.com
The client can also view their open claims, adjuster reports and claim documents
Management Information for all claims that occur under a global program can Mr Juan Guillermo Uribe
be downloaded in the form of Excel reports. Regional Director Latin America
Mobile: +1 305 905 1444
Email: latin-america@vrsadjusters.com
Flexible

Modular, as per the iPSo content management system on which vrs ClaimView Mr Nehemiah Neo
Regional Director Asia Pacific
is based
Mobile: +65 9818 7238
Extensible via customized global program assignment forms/bordereaux. Email: asia@vrsadjusters.com
Customized assignment forms can be added quickly
Mr Bernard Hbert
Reports can be designed to fit the precise requirements of the individual client. Regional Director Africa
Mobile: +33 6 18 28 79 33
Email: africa@vrsadjusters.com

Mr Walid H. Jishi
Regional Director Middle East
Mobile: +971 50 6443 520
Email: wjishi@vrsadjusters.com

Global adjusting and claims management www.vrsadjusters.com