Professional Documents
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Assignment A
Assignment B
CASE STUDY
Assignment C
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2. Supply chain manufacturers balance total logistics cost factors against customer
service factors. Which of the following is an example of one of the customer
service factors?
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inventory
order processing
convenience
transportation
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communication between buyer and seller
inventory management
Order cycle time.
on-time delivery of product
4. What is the first step in choosing a supply chain?
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Custom products
Innovative products
Cheap products
High technology products
Custom products
High technology products
Responsive products
Grocery products
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Gross margin
Weeks-of-supply
Cost of goods sold
Profit
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convenience costs
time
stockout costs
communication costs
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Flexibility
Lower Inventories
Work Cells
Lower total setup costs
15. Modes of transportation are typically evaluated on the basis of all of the
following criteria EXCEPT:
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accessibility
perishability
capability
dependability
16. Which of the following statements about railroads is not true?
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This method of transportation is especially effective for goods that are time-
sensitive.
Air carriers are commonly used for perishable flowers, clothing, and electronics
parts.
18. With which customer service factor are quick response and efficient consumer
response delivery systems most closely related?
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time
dependability
inventory costs
communication
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combine the economy of rail carriers with the flexibility of motor carriers
eliminate the need for containers.
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is a storage warehouse.
is a freight forwarder.
is an inventory expediting center.
is a distribution center.
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Determining how a product should be shipped considering its weight and val
Finding a carrier that can handle the weight
Matching the weight of the product with an appropriate carrier
Finding the minimum cost carrier
23. Dramatic cost savings are possible when efficient transportation systems and
information technology can be substituted for __________ costs
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advertising
personal selling
publicity
inventory
24. Which one of the following can have a negative impact on inventory velocity?
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delayed differentiation
the bullwhip effect
cross-docking
bar codes
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To increase costs
To focus on new and different areas or activities
To reduce investments in assets
To increase investments in asset
27. Which of the following is the best candidate for outsourcing by a telephone
company which currently performs the function in house?
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28. What factors the companies do not need to consider when sourcing product?
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Material cost
Companys overhead costs
Transportation cost
Outsourcing cost
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31. Which of the following is not one of the ways that Wal-Mart created a
competitive operations advantage?
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Through the systems that they developed to manage their warehouses and their stores
Location advantage - competing head-to-head in large urban areas
Focusing on implementing total quality management system
A culture of supporting values, skills, technologies and approaches to motivation
32. Which one is not included into the scope of Quality assurance :
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Failure analysis
Trouble shooting
Product design improvements
Corporate Planning
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Quality characteristics are more difficult to define for service organizations than
for manufacturing firms.
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37. Which of the following is not consistent with the concept of TQM?
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Organizational leadership
Quality control departments
Continuous improvement
Customer focus
38. Performance measures concerned with specific work processes that are virtually
the same for all industries refer to:
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Internal benchmark
Competitive benchmark
Functional benchmark
Generic benchmark
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40. EOQ is the order quantity that over our planning horizon
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