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Project Report
On
Prefece
Acknowledgment
Introduction
Objective of study
Reseaech Methodology
Company profile Coca Cola
Company profile Pepsi
Coca Cola V/s Peps
Literature reviw
Analysis & Interpretation
Limtitation
Bibiography
Questionnaire
PREFACE
ACKNOWLEDGEMENT
METHODOLOGY
RESEARCH METHODOLOGY
(c) Questionnaire
The study is based on primary data and secondary data required for
the study which was collected through structured questionnaire. The
questionnaire was designed by keeping all the objectives of study in
mind.
SAMPLING UNIT
SAMPLE SIZE
SAMPLING TECHNIQUE
RESEARCH INSTRUMENT
Bareilly (U.P.)
COMPANY
PROFILE
OF
Introduction of coca cola
Coca-Cola
History of Coca-Cola
Coca-Cola was invented on 8th May 1886 by Dr John Styth
Pemberton in Jacob's Pharmacy in Atlanta, Georgia. The name Coca-
Cola was suggested by Pemberton's book-keeper, Frank Robinson. He
penned the name Coca-Cola in the flowing script that is famous today.
In 2005, we launched our fifth diet Coke varient, diet Coke with
Lime, and relaunched our range of diet fruit carbonates (Fanta, Sprite,
Lilt and Dr Pepper) as the 'Z', for zero added sugar, range. We also
introduced a new Fanta choice - Fanta Summer Fruits. Another new
development in 2005 was the reformulation of Oasis to reduce the
sugar content. These developments meant that by the end of 2005,
over 35% of our sales by volume were either low in sugar or diet/light
drinks.
2005 also saw the launch of brand new choices in the form of Nestea -
an iced tea drink, plus a range of juice and juice drinks under the
Minute Maid brand.
Indian History
came to power and Coca-Cola was thrown out of the country. In 1991,
the first generation of economic reforms was introduced and
liberalization began.
India is home to one of the most ancient cultures in the world dating
back over 5000 years. At the beginning of the twenty-first century,
twenty-six different languages were spoken across India, 30% of the
population knew English, and greater than 40% were illiterate. At this
time, the nation was in the midst of great transition and the dichotomy
between the old India and the new was stark. Remnants of the caste
system existed alongside the worlds top engineering schools and
growing metropolises as the historically agricultural economy shifted
into the services sector. In the process, India had created the worlds
largest middle class, second only to China. A British colony since
1769 when the East India Company gained control of all European
trade in the nation, India gained its independence in 1947 under
Mahatma Ghandi and his principles of non-violence and self-reliance.
In the decades that followed, self-reliance was taken to the extreme as
many Indians believed that economic independence was necessary to
be truly independent. As a result, the economy was increasingly
regulated and many sectors were restricted to the public sector. This
movement reached its peak in 1977 when the Janta party government
COKE IN INDIA
Coca-Cola was the leading soft drink brand in India until 1977 when
it left rather than reveal its formula to the government and reduce its
equity stake as required under the Foreign Exchange Regulation Act
(FERA) which governed the operations of foreign companies in India.
After a 16-year absence, Coca-Cola returned to India in 1993,
cementing its presence with a deal that gave Coca-Cola ownership of
the nation's top soft-drink brands and bottling network. Cokes
acquisition of local popular Indian brands including Thums Up (the
most trusted brand in India), Limca, Maaza, Citra and Gold Spot
provided not only physical manufacturing, bottling, and
distribution assets but also strong consumer preference. This
combination of local and global brands enabled Coca-Cola to exploit
the benefits of global
uty President. Seen as the driving force behind recent successful
forays into packaged drinking water, powdered drinks, and ready-to-
serve tea and coffee, Gupta and his marketing prowess were critical to
the continued growth of the Company. branding and global trends in
tastes while also tapping into traditional domestic markets. Leading
Indian brands joined the Company's international family of brands,
including Coca-Cola, diet Coke, Sprite and Fanta, plus the Schweppes
product range. In 2000, the company launched the Kinley water brand
and in 2001, Shock energy drink and the powdered concentrate
Sunfill hit the market. From 1993 to 2003, Coca-Cola invested more
than US$1 billion in India, making it one of the countrys top
international investors. By 2003, Coca-Cola India had won the
prestigious Woodruf Cup from among 22 divisions of the Company
based on three broad parameters of volume, profitability, and quality.
Coca-Cola India achieved 39% volume growth in 2002 while the
industry grew 23% nationally and the Company reached breakeven
profitability in the region for the first time. Encouraged by its 2002
performance, Coca-Cola India announced plans to double its capacity
at an investment of $125 million (Rs. 750 crore) between September
2002 and March 2003. Coca-Cola India produced its beverages with
7,000 local employees at its twenty-seven wholly-owned bottling
operations supplemented by seventeen franchisee-owned bottling
operations and a network of twenty-nine contract-packers to
manufacture a range of products for the company. The complete
manufacturing process had a documented quality control and
assurance program including over 400 tests performed throughout the
process The complexity of the consumer soft drink market demanded
a distribution process to support 700,000 retail outlets serviced by a
fleet that includes 10-ton trucks, open-bay three wheelers, and
trademarked tricycles and pushcarts that were used to navigate the
narrow alleyways of the cities. In addition to its own employees, Coke
indirectly created employment for another 125,000 Indians through its
procurement, supply, and distribution networks. Sanjiv Gupta,
President and CEO of Coca-Cola India, joined Coke in 1997 as Vice
President, Marketing and was instrumental to the companys success
in developing a brand relevant to the Indian consumer and in tapping
Indias vast rural market potential. Following his marketing
responsibilities, Gupta served as Head of Operations for Company-
owned bottling operations.
COMPANYS
ORGANISATION
STRUCTURE
COMPANY STRUCTURE
VICE PRESIDENT
(ALL INDIA)
A
A A A A A
D D
C D D D D
C A A
C C C C D D
C C
DISTRIBUTOR DISTRIBUTOR
S DISTRIBUTOR DISTRIBUTOR S
S S
VISION,
MISSIONAND
VALUESOF
Vision, Mission And Values
These are the declarations of our overall mission and goals, and the
values that we are guided by as a company and as individuals.
Leadership
Passion
Integrity
Accountability
Collaboration
Innovation
Quality
BRAND
PORTFOLIO
BRAND PORTFOLIO
Name Launched Discontinued Notes Picture
Coca-Cola 1886
Mexico
Coca-Cola
1985
Cherry
Coca-Cola
2005
with Lime
Coca-Cola
June 2005 End of 2005 Only was available in New Zealand.
Raspberry
BRANDS LOGO
India:
Ataglance
PRESIDENTS PROFILE
Atul Singh
President & CEO, Coca-Cola India
Atul Singh took over as the President & CEO, Coca-Cola India from 1st September 2005.
Prior to this assignment, Atul Singh was the President of East, Central & South (ECS) China
Division in January 2005. Given the strategic importance of China, a Division within the
greater China Division was created. ECS China Division consists of Shanghai, the Swire
Territories of China, Hong Kong and Taiwan. Additionally, Atul was also responsible for the
global and strategic Key Customer Relationships for Greater China and was a member of the
Customer Leadership Council.
Prior to his appointment as the President of East, Central and South China Division, Atul
served as Deputy Division President and headed the Operations group of China Division.
Under Atul's leadership, mainland China operations were among the fastest growing Coca-
Cola businesses worldwide for the past 3 years. Atul started his career in the Coca-Cola
system in 1998 as Vice President, Operations of Coca-Cola India Division. He led the
Franchise Operations and Key Accounts group of the India Division from 1998 to 2001. Atul
then joined the China Division in July of 2001 as Region Manager of East China, China
Division. Under his leadership, East China Region exceeded volume and profit targets by
growing at double the rate of other regions.
Prior to joining Coca-Cola, Atul worked for the Colgate Palmolive Company for 10 years and
held several roles including Country General Manager, Nigeria (1995-1998), CFO then
General Manager, Romania (1992-1995) and Finance Manager, USA Body Care (1990-
1992), Prior to Colgate, Atul worked as an Auditor with Price Waterhouse in New York.
Atul, holds a MBA degree from Texas Christian University
Coca-Cola, India: At a Glance
All 25 of the India Divisions Company-owned bottling plants have gained the international
standard ISO 14001 Environment Management System certificate.
LIMITEDBAREILLY
DISTRIBUTION PROCESS:-
The Coca-Cola soft drinks are produced in the plant at Kanpur here
products are supplied to the warehouse.
From warehouse the products are distributed through Direct &
Indirect Routes.
DIRECT ROUTE:-
The Direct Routes are those in which the company owned trucks run
by salesman cum driver, distribute products to the retailers.
INDIRECT ROUTE:-
Indirect Routes are those in which products are supplied to the
distributors appointed to the different areas.
The distributors then distribute products in their own trucks or tempo
to the retailers. Finally retailers serve the products to the customers.
DISTRIBUTION PROCESS
FACTORY
WAREHOUSE
RETAILERS DISTRIBUTORS
CONSUMERS RETAILERS
CONSUMERS
PROMOTIONAL ACTIVITIES
The dealers at special event sport place the banners and stall of
Pepsis products like picnic fates cricket test match, social are used to
cater the people. It helps in promoting the sale as well as in creating
an image of products.
Salesman contest
Salesman contest are held to motivate the sales man. Under the
scheme salesmen are given monetary incentive on the basis of sale
made in their given route.
Media planning
PRODUCTS PROFILE
The world's favourite drink. The world's most valuable brand. The
most recognizable word across the world after OK. Coca-Cola has a
truly remarkable heritage. From a humble beginning in 1886, it is now
the flagship brand of the largest manufacturer, marketer and
distributor of non-alcoholic beverages in the world.
In India, Coca-Cola was the leading soft-drink till 1977 when govt.
policies necessitated its departure. Coca-Cola made its return to the
country in 1993 and made significant investments to ensure that the
beverage is available to more and more people, even in the remote
and inaccessible parts of the nation.
Coca-Cola had signed as Karishma Kapoor, cricketers such as
Srinath, Sourav Ganguly, southern celebrities like Vijay in the past
and today, its brand ambassadors are Aamir Khan, Aishwarya Rai,
Vivek Oberoi and cricketer Virendra Sehwag.
The brand has been displaying healthy volume growths year on year
and Limca continues to be the leading flavour soft drink in the
country.
The success formula? The sharp fizz and lemoni bite combined with
the single minded positioning of the
brand as the ultimate refresher has
continuously strengthened the brand franchise.
Limca energizes, refreshes and transforms. Dive
into the zingy refreshment of Limca and walk
away a new person ..
Perceived as a fun youth brand, Fanta stands for its vibrant color,
tempting
taste and tingling bubbles that not just uplifts feelings but also
helps free
imagery
In India, Sprite was launched in year 1999 & today it has grown to be
one of the fastest growing soft drinks, leading the Clear lime category.
Over the years, brand Maaza has become synonymous with Mango.
This has been the result of such successful campaigns like "Taaza
Mango,Maaza Mango" and "Botal mein Aam, Maaza hain Naam".
Consumers regard Maaza as wholesome, natural, fun drink which
delivers the real experience of fruit.
Georgia, quality tea and coffee served from state of the art vending
machines is positioned to tap into the nations biggest beverage
category.
Of
Pepsi
Pepsi-Cola is a carbonated
Pepsi
beverage that is produced
Brand logo
and manufactured by
Type PepsiCo. It is sold in
Cola
stores, restaurants and
Manufacturer
PepsiCo.
from vending machines. It
Country of origin
United States was first made in the
Introduced
16 June 1903 1890s by pharmacist Caleb
And where monsoons create vast amounts of water that are normally
lost to runoff, we use roof harvesting and other methods to collect
water and rejuvenate the aquifers.
In the last six years those initiatives in India have enabled us to slash
our water use by over 60%. And weve undertaken a number of other
initiatives to improve community access to safe water.
Our agro programs in India are another good example. Its not well
known today, but when PepsiCo launched its business in India, we
undertook some pioneering efforts. We like to describe our
engagement in agriculture as being from farm to fork. We began
working directly with thousands of farmers in Punjab and other states
to improve and refine techniques to raise productivity -- ultimately
improving their incomes and quality of life.
I am pleased to share with you details that provide you with a closer
look at our Purpose agenda the many ways our teams across India
are giving back to communities. Do write to us at:
tomorrowbetterthantoday@intl.pepsico.com to share your thoughts
and ideas on this exciting journey.
Best wishes,
Sanjeev Chadha
Overview of Pepsi
PepsiCo Headquarters
Our commitments
for healthy growth. It's about earning the confidence that other people
place in us as individuals and as a company. Our responsibility means
we take personal and corporate ownership for all we do, to be good
stewards of the resources entrusted to us. We build trust between
ourselves and others by walking the talk and being committed to
succeeding together.
Coca Cola V/s Pepsi: Battle of Brands
analysts reason that the Indian market may be more lucrative than
the Chinese market. India has 850 million potential customers, 150
million of whom comprise the middle class, with
"Sales volumes have jumped by over 125 per cent in some rural
areas," Coca-Cola India deputy president Sanjiv Gupta said.
Pepsi has added more than 200 people to drive rural activation
programmes and ensure improved coverage and market penetration.
In addition, a new "hub and spoke" model has been put in place to
drive the rural expansion plan.
Gupta says while only four rotations of 300 ml bottles could happen
in one year, the 200 ml bottles are coming back at least 10-14 times.
He added that the capacity was being fully utilised this year and the
year round capacity utilisation had gone up from 50 per cent to 75 per
cent.
However, growth was not only happening in rural areas but even in
metros like Hyderabad and Delhi, where consumption had risen by
more than 75 per cent, Gupta added.
Conclusion:
Advertising professionals realize that the heart of any campaign is
not just the product but also the position it holds in people's minds.
Thus the New Coke fiasco couldnt have been predicted nor could
the overwhelming response to Classic Coke.
In the interest of aligning their marketing campaigns with various
sets of social values, companies like the cola giants, may try to
emphasize their reputation for ethical conduct or the social value
of their products. They might enter under-served markets, with the
dual aim of distributing goods and services to those who might not
otherwise have access to them, and at the same time finding
profitable new business niches and creating good will toward the
company. Coke and Pepsi are practicing social marketing in rural
India and interior China.
International marketing can be very complex. Many issues have to
be resolved before a company can even consider entering
uncharted foreign waters. This becomes very evident as one
begins to study the international cola wars. Often, the company
that gets into a foreign market first usually dominates that
country's market.
Literature
review
LITERATURE REVIEW
1. Advertising
2. Personal Selling
3. Sales Promotion, and
4. Publicity
1. Advertising is the dissemination of information by non-personal
means through paid media where the source is the sponsoring
organization.
2. Personal selling is the dissemination of information by non-
personal methods, like face-to-face, contacts between audience and
employees of the
Sponsoring organization. The source of information is the
sponsoring organization.
3. Sales promotion is the dissemination of information through a wide
variety of activities other than personal selling, advertising and
publicity which stimulate consumer purchasing and dealer
effectiveness.
4. Publicity is the disseminating of information by personal or non-
personal means and is not directly paid by the organization and the
organization is not the source.
Analysis&
Interpretati
on
Most selling cold drink per month in the region, data based on the information of 100
retailers.
Cold Drinks Coca Cola Pepsi Thums up Mazza Others
No. of 300 6968 5687 3675 2376 6456
ml bottles
Analyze of regular supply of different brands based on the information given by 100
retailers
Brands Coca Cola Pepsi Others
Regular Supply 54 43 03
Analyze of different brand on the basis of their problem solving nature regarding
product and services (sample size of 100 retailers).
Findings
ANALYSIS
SWOT ANALYSIS
STRENGTH
WEAKNESS
OPPORTUNITIES
Direct distribution.
THREATS
questionnaire.
Many of the time when I asked Retailers to fill the form, they
Suggestion
This year Company Introduce 200 ml bottle which has top and
highest demand in the market among all various other size
bottle, but Company was not able to meet and fulfill required
demand of the market. So Company should make sufficient
effort to meet the demand of this loyal customer and target
market.
BIBILIOGRAPHY
I have taken the help of many sources which provided me the valuable information about
Coca Cola and Pepsi. This information helped me in presenting this report in an effective and
efficient manner.
My valuable source for primary data collection was Questionnaire.
WEBLIOGRAPHY.
www.google.com
www.cocacola.com
www.wikipedia.com
www.pepsiindia.co.in