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Achieving Value from

Data Analytics
Yogi Schulz

Abstract: This article describes:

1. The definition of data analytics.


2. The value organizations can achieve from data analytics.
3. The common impediments to achieving value from
data analytics.
4. Solutions to the impediments to achieving value from
data analytics.

Keywords: Data analytics, Data value, Impediments to


Yogi Schulz founded Corvelle data value
Consulting1, a firm specializing in
project management and information
technologyrelated management
Introduction
consulting. He holds a BComm from Most organizations have enough data to accurately label it
The University of Calgary. He is a Big Data4. Weve all heard a lot about the opportunities that
member of PMI and CIPS and holds its Big Data is supposed to offer our organizations. My view is
ISP designation.
that Big Data is pretty much useless without data analyt-
Yogi works extensively in the ics. The previous generation of analytic software is over-
petroleum industry to select and
whelmed by the volume of data implied by Big Data and
implement financial, production
revenue accounting, land & contracts, therefore cant help organizations make sense of Big Data.
and geotechnical systems. He manages In this article, well explore what data analytics is and
projects that arise from changes in how to resolve the common impediments that f requently
business requirements, from the need stand in the way of achieving value from data analytics
to leverage technology opportunities
and from mergers. His specialties for our organization.
include IT strategy, web strategy, and
systems project management. Objectives
Yogi has presented at many The objective of this article is to:
information technology and oil & gas
conferences. He writes a monthly blog 1. Increase our understanding of the value of data
at ITWorldCanada.com2. He served as
analytics to our organizations.
a member of the Board of Directors of
the PPDM Association3 for 20 years. 2. Recognize impediments to this value and resolve the
He has written monthly columns impediments.
forComputing Canada and
The Calgary Herald that address What is the value that data analytics brings to the oppor-
IT management issues.
tunity to wring more value from our organizations data?

1
https://www.corvelle.com/
2
http://www.itworldcanada.com/author/yogischulz
3
https://ppdm.org/PPDM/PPDM/Home.aspx
4
http://www.webopedia.com/TERM/B/big_data.html

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Achieving Value from Data Analytics

Big Data Problem Perhaps this cartoon of a data flood is a


Data volumes are growing significantly every better way to describe the Big Data trend
year as more and more data is created digi- that most organizations are choking on.
tally and much less is created on paper forms.
Digital data includes structured5 and unstruc-
tured6 data. This data growth problem cre-
ates an opportunity that is named Big Data.
Digital data volume growth is caused by
these major trends that all generate huge
volumes of data:

1. Sensors7 that are being installed on all kinds


of devices such as automobiles, aircraft,
industrial equipment, and consumer Data analytics is an important technology
equipment to gather and communicate that makes sense of all this data to p
roduce
performance data. This trend is called value.
the Internet of Things or IoT.8
2. Social media that creates huge volumes Value of Data Analytics
of text, photographs, and sound. Data analytics provides value by helping
3. Enterprise systems becoming more organizations:
comprehensive to:
a. Close remaining gaps that were h andled 1. Squeeze value from Big Data.
by manual processes. 2. Differentiate themselves as leading or-
b. Store photographs. ganizations relative to their peers and
c. Retain the historical evolution of data. competitors.

The rate of growth of Big Data is accelerating W. Edwards Deming9 is the man who
as illustrated by this chart published by IBM. helped shape the world of manufacturing
5
Structured data is data that is organized into well-defined rows and columns of text and numbers.
6
Unstructured data is data that includes phrases, sentences, paragraphs, charts, and graphics.
7
https://en.wikipedia.org/wiki/Sensor
8
https://en.wikipedia.org/wiki/Internet_of_things
9
https://en.wikipedia.org/wiki/W._Edwards_Deming

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Achieving Value from Data Analytics

by emphasizing the importance of superior Make Decisions Much Faster


data and how a defined, repeatable process Leading organizations make decisions
is a prerequisite to quality manufacturing much faster than peers. Lagging organiza-
results. His concepts were subsequently ap- tions make decisions more slowly or even
plied to other industries and to data-driven ponderously.
decision making in many organizations. This concept is often called speed to insight.
Its important because in many competitive
situations, the first or fast mover ends up
with most of the market share and therefore
the value of an innovation.
Many executives are frustrated that their
organization cant move faster to realize the
opportunities theyve identified. Data analytics
enables organizations to rapidly churn through
To our clients, the value that data-driven the available data and examine multiple scenarios
decision making, through data analytics, cre- to better understand opportunities and risks.
ates is millions of dollars in incremental net For example, organizations like Canadian
revenue per year without adding: Natural Resources Ltd. make much faster
oil and gas property acquisition d ecisions
1. More money to the capital budget. using asset value data analysis to beat out
2. More professional or production staff to other contenders that are interested to
the operating budget. acquire the assets.

Heres how. Execute Decisions Most of the Time


Leading organizations execute decisions as
Make Data-Driven Decisions Very intended most of the time. Lagging organiza-
Frequently tions allow unhelpful distractions or lack of dis-
Leading organizations make data-driven cipline to derail, sidetrack, or delay execution.
decisions very frequently. Lagging orga- Many organizations find that new crises or
nizations make data-driven decisions infre- opportunities distract them from executing
quently or make decisions based largely on agreed plans. Data analytics enables organiza-
experience or gut feel with limited or in- tions to easily and quickly monitor the data
complete information. from execution to maintain focus.
The executives Ive worked with have Examples of organizations that failed to
been frustrated by how often theyve made monitor execution effectively include:
investment decisions based on incomplete
information. They recognize the risk but 1. The disastrous Target expansion into
havent been able to reduce the risk until Canada10 that was ultimately canceled
the advent of data analytics. with a $5.4 billion write-down11 and the
For example, organizations like Amazon termination of the CEO due to not rec-
and Taobao fine-tune their product and ser- ognizing that the plan was way beyond
vice offerings frequently based on intense ambition into the realm of infeasibility.
data analysis of what their customers are 2. GM12 allowing a tiny problem with keys
buying and where theyre spending their in the ignition rotating on their own to
time on the companys websites. turn off the vehicle when underway to
10
https://hbr.org/2015/01/why-targets-canadian-expansion-failed
11
http://fortune.com/2015/01/15/target-to-exit-canada-market/
12
http://www.cbc.ca/news/business/gm-ignition-switch-probe-finds-misjudgment-but-no-conspiracy
-1.2664803

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