OSO Server Installation

Contents
1 Introduction and Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1.1 About this Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.1.1 Documentation and Target Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.1.2 Types of Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.1.3 Display Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.1.4 Further Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2 Installing the Linux Server (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1 Prerequisites (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.2 Linux Appliance for OpenScape Office (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.3 Installation in a Virtualized Environment (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.3.1 Time Synchronization of the Guest Operating System Linux (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.3.1.1 Configuring Time Synchronization for the Guest Operating System Linux . . . . . . . . . . . . . . . . . 15
2.4 Linux Security Aspects and RAID Array (LX/HX). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.5 Initial Startup of the Linux Server (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.5.1 Initial Startup without a Software RAID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.5.1.1 How to Install the Linux Appliance for OpenScape Office without a Software RAID. . . . . . . . . . . 19
2.5.1.2 How to Configure the Linux Appliance for OpenScape Office without a Software RAID . . . . . . . 21
2.5.1.3 How to Install and Configure SLES 11 SP1 without a Software RAID . . . . . . . . . . . . . . . . . . . . . 23
2.5.2 Initial Startup with a Software RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
2.5.2.1 How to Deactivate the BIOS RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
2.5.2.2 How to Install the Linux Appliance for OpenScape Office with a Software RAID . . . . . . . . . . . . . 29
2.5.2.3 How to Configure the Linux Appliance for OpenScape Office with a Software RAID . . . . . . . . . . 29
2.5.2.4 How to Install and Configure SLES 11 SP1 with a Software RAID . . . . . . . . . . . . . . . . . . . . . . . . 32
2.5.3 Configuring a Uniform Time Base (LX/HX). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2.5.3.1 How to Configure an SNTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
2.6 Updates (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2.6.1 Registering at the Linux Update Server (only for Linux Appliance for OpenScape Office) . . . . . . . . . 39
2.6.2 Enabling automatic online updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2.6.3 Enabling online updates manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
2.7 Backup & Restore (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
2.8 Used Ports (LX/HX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
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OpenScape Office V3 Linux Server, Installation Guide 3
Introduction and Important Notes
About this Documentation
1 Introduction and Important Notes

This introduction provides you with an overview of the documentation structure.
The introduction should assist you in finding information on selected topics faster.
Related Topics
1.1 About this Documentation

This documentation describes the process of installing and starting up the Linux
server that is required to operate OpenScape Office LX and OpenScape
Office HX. It describes the prerequisites for the server PC and the installation of
the Linux operating system.
This document is intended for administrators and service technicians.

Details on the installation and administration of OpenScape Office LX and
OpenScape Office HX can be found in the OpenScape Office V3, Administrator
documentation.
Related Topics
1.1.1 Documentation and Target Groups

The documentation is intended for various target groups.
Administrator and Service Documentation

OpenScape Office V3, Feature Description
This document describes all features and is intended for Sales and
customers. This document is an extract from OpenScape Office V3,
Administrator documentation .
OpenScape Office V3, Getting Started
This document is included with the communication system. It provides a quick
overview of the initial installation of the communication system and is
intended for administrators. This document is an extract from OpenScape
Office V3, Administrator documentation .
OpenScape Office V3, OpenScape Office LX, Installation Guide
This document describes the installation of the OpenScape Office V3 LX
communication system and is intended for administrators. This document is
an extract from OpenScape Office V3, Administrator documentation .
OpenScape Office V3, OpenScape Office MX, Installation Guide
This document describes the installation of the OpenScape Office V3 MX
communication system and is intended for administrators. This document is
an extract from OpenScape Office V3, Administrator documentation .
OpenScape Office V3, OpenScape Office HX, Installation Guide
This document describes the installation of the UC Suite for HiPath 3000 and
is intended for administrators. This document is an extract from OpenScape
Office V3, Administrator documentation .
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4 OpenScape Office V3 Linux Server, Installation Guide
OpenScape Office V3, Linux, Installation Guide

This document describes the installation of Linux for OpenScape Office LX
und OpenScape Office MX communication systems and is intended for
administrators. This document is an extract from OpenScape Office V3,
OpenScape Office V3, Planning Guide
This document provides guidelines for the planning of
OpenScape Office V3 MX and OpenScape Office V3 LX and is intended for
project planners. This document is an extract from OpenScape Office V3,
OpenScape Office V3, Administrator documentation
This document provides a complete description of the hardware, installation,
configuration, operation, features and administration and is intended for
administrators. It includes all the contents of the documentation listed above.
The Administrator documentation is available in the system as online help.
User Guides
OpenScape Office V3, myPortal for Desktop, User Guide
This document describes the installation, configuration and operation of the
integrated application myPortal for Desktop and is intended for the user.
OpenScape Office, myPortal for Outlook, User Guide
integrated application myPortal for Outlook and is intended for the user.
OpenScape Office V3, myPortal for Mobile/Tablet/Zimbra, User Guide
This document describes the configuration and operation of
myPortal for Mobile and myPortal for Zimbra and is intended for the user.
OpenScape Office V3, myPortal for OpenStage, User Guide
This document describes the configuration and operation of
myPortal for OpenStage and is intended for the user.
OpenScape Office V3, Fax Printer, User Guide
integrated application OpenScape Office Fax Printer and is intended for the
user.
OpenScape Office V3, Application Launcher, User Guide
This document describes the installation, configuration and operation of
Application Launcher and is intended for the user.
OpenScape Office V3, myAgent, User Guide
integrated application myAgent and is intended for the user.
OpenScape Office V3, myReports, User Guide
integrated application myReports and is intended for the user.
OpenScape Office V3, myAttendant, User Guide
This document describes the installation, configuration and operation of
myAttendant and is intended for the user.
Related Topics
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1.1.2 Types of Topics

The types of topics include concepts and operating instructions (tasks).
Type of topic Contents Title

Concept Explains the "What". without a verb, e.g., Call
Duration Display on Telephone.
Operating Describe task-oriented Starts with "How to" followed by
instructions application cases i.e., the a verb, e.g., How to Enable or
"How" and assumes Disable the Call Duration Display
familiarity with the associated on a Telephone.
concepts.
Related Topics
1.1.3 Display Conventions

This documentation uses a variety of methods to present different types of
information.
Purpose Appearance Example

User Interface Elements Bold Click OK.
Menu sequence > File > Exit
Special emphasis Bold Do not delete Name.
Cross-reference text Italics You will find more
information in the
topicNetwork.
Output Monospace font, e.g., Command not found.
Courier
Input Monospace font, e.g., Enter LOCAL as the file
Courier name.
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Purpose Appearance Example

Key combination Monospace font, e.g., <Ctrl>+<Alt>+<Esc>
Courier
Work Steps and Substeps Numbered and alphabetical Configure the DSL
lists telephony stations with
the associated DID
phone numbers.
Click Add.
Enter the name of the
Internet telephony
station under Internet
Telephony Station.
Alternative Work Steps Enumeration If you want to output
amounts, enable the
check box Display
amounts instead of
units.
If you want to output
units, clear the check
box Display amounts
instead of units.
Related Topics
1.1.4 Further Information

The following table contains a list with links to more detailed information.
Contents URL
Product Overview http://www.siemens-enterprise.com
Product descriptions
Siemens Enterprise Business Area (SEBA) http://www.siemens-enterprise.com/seba/default.aspx
Electronic documentation for SEN products http://apps.g-dms.com:8081/techdoc/search_de.htm
Selection and download options for user documentation,
administrator documentation, service documentation and sales
documentation
Experts wiki http://wiki.siemens-enterprise.com
Information on communication systems, telephones and unified
communications
OpenScape Interactive Request and Information System https://osiris.siemens-enterprise.com
OSIRIS
Knowledge base with questions and answers on products and
solutions
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Contents URL
Knowledge Management for Operational Support and https://www.g-dms.com/livelink/livelink.exe/open/
Services KMOSS 12466438
Platform for the provision of service information and Tips & Tricks,
sorted by products
Novell
YES CERTIFIED Bulletin Search http://developer.novell.com/yessearch/Search.jsp
VM Ware
Homepage http://www.vmware.com
VMware Compatibility Guides http://www.vmware.com/resources/guides.html
Related Topics
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Installing the Linux Server (LX/HX)
Prerequisites (LX/HX)
2 Installing the Linux Server (LX/HX)

This section describes the prerequisites and initial startup of the Linux server that
is required to operate OpenScape Office LX and OpenScape Office HX.
The two following Linux variants can be installed on the server PC (Linux server):
Linux Appliance for OpenScape Office (Recommended)
The Linux Appliance for OpenScape Office is supplied as the operating
system for the Linux server together with the software for OpenScape Office.
It includes SUSE Linux Enterprise Server 11 Service Pack 1 in the 32 bit
version (SLES 11 SP1 32-bit), which is specially adapted to OpenScape
Office. The advantage of this Linux Appliance for OpenScape Office is that no
license fees are required for the operating system, and updates are specially
customized for OpenScape Office and installed automatically by the Linux
Update Server. For more information, see Linux Appliance for
OpenScape Office (LX/HX) and Updates (LX/HX) .
SLES 11 SP1 32 Bit
If desired, the regular SLES 11 SP1 version (32- bit) or some other version of
SLES 11 SP1 (32 bit) that was optimized by the PC manufacturer may also
be installed. However, in such cases, some software packages (RPMs) of the
SLES 11 SP1 DVD that are needed for OpenScape Office may have to be
additionally installed, and no special update support designed for OpenScape
Office will be possible.
Related Topics
2.1 Prerequisites (LX/HX)

The prerequisites and general constraints for the operation of OpenScape Office
HX or OpenScape Office LX on the Linux server (the server PC) are described
below.
Hardware
The server PC must satisfy the following minimum requirements:
Equipped for 24/7 operation.
Certified by the PC manufacturer for SLES 11 SP1 32 Bit
OpenScape Office must be the only application running on it (apart from the
virus scanner)
At least a dual-core processor with 1.5 GHz or higher per core
(recommended: 2.0 GHz or higher per core)
At least 2 GB RAM (recommended: 4 GB RAM)
Hard disk with at least 100 GB (recommended: 200 GB or more)
DVD drive, keyboard, mouse
Screen resolution: 1024x768 or higher
The installation can be performed even if the minimum requirements are not
satisfied; however, this could result in problems during operation.
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When upgrading from older OpenScape Office versions to the current version, it
should be checked whether the existing server PC meets the minimum
requirements.
Software
The OpenScape Office software and the required Linux operating system version
are shipped on two separate DVDs.
The following software is required for the initial startup:
DVD with OpenScape Office LX/HX software
DVD with Linux Appliance for OpenScape Office (recommended)
Some PC manufacturers offer their own optimized Linux installation disks for their
server PC models. These can be used if they support the Linux version SLES 11
SP1 32 bit.
You can also use the commercial SLES 11 SP1 32-bit version, but the Linux
Appliance OpenScape Office is recommended.
SLES 11 SP1 32-bit Certification

The server PC must be certified for SLES 11 SP1 32 Bit.
Novell offers PC manufacturers a certification program called "YES" for the
certification of their server PCs. The results can be found on the Internet at:
http://developer.novell.com/yessearch/Search.jsp
If no certification is available, the PC manufacturer must be asked whether the
server PC is compatible with SLES 11 SP1 32 Bit. If any additional hardware (e.g.,
a network or graphics card) that is incompatible with SLES 11 SP1 32 Bit is
installed, a suitable driver must be obtained from the card vendor, regardless of
the certification. If no driver is available, the corresponding card must be replaced
by a model that is compatible with SLES 11 SP1 Bit.
Registering with Novell (not necessary when using Linux Appliance for
OpenScape Office)
The installation and operation of SLES 11 SP1 32 Bit is possible without a license
key. However, it is still important to register with Novell using the supplied
activation code in order to obtain security patches and software updates. A
customer account with Novell is required for this purpose. It is recommended that
the customer account be set up before the Linux installation. If the Linux
Appliance for OpenScape Office version is installed instead of SLES 11 SP1 32
Bit, a customer account with Novell is not necessary.
Infrastructure
The internal network must satisfy the following conditions:
LAN with at least 100 Mbps and IPv4
Uniform time base (e.g., via an NTP server)
Fixed IP address for the server PC
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Internet access
The Linux server must have Internet access for:
Security patches and general Linux software updates
Linux software updates specifically customized for OpenScape Office
In addition, it must be clarified in advance whether or not OpenScape Office
should have access to the Internet.
OpenScape Office requires an Internet connection for:
OpenScape Office software updates
OpenScape Office features such as Internet telephony, for example
Remote Service (SSDP)
This requires access to the Internet to be set up in OpenScape Office.
E-mail Server (Optional)

OpenScape Office requires access to an e-mail server to receive and send e-
mails. To do this, the access data for the e-mail server must be entered in
OpenScape Office, and the appropriate accounts (IP address, URL, login data of
the e-mail server) must be set up in the e-mail server.
If the e-mail functionality within OpenScape Office is not used, this data need not
be collected.
Internet Telephony, VoIP (Optional)

If Internet telephony is used within OpenScape Office, then OpenScape Office will
require access to the Internet and to an Internet Telephony Service Provider (SIP
Provider) for SIP telephony over the Internet. To do this, the appropriate accounts
must be obtained from the SIP Provider, and the access data for the SIP Provider
(IP address, URL, login data of the SIP Provider) must be set up in
OpenScape Office.
Network Configuration
During the Linux installation, you will be prompted for the network configuration
details. Consequently, it is advisable to create an IP address scheme containing
all network components and their IP addresses before the network configuration.
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Linux Appliance for OpenScape Office (LX/HX)
The following is an example of an IP address scheme with the IP address range

192.168.3.x: The parameters shown in bold are the minimum mandatory
specifications required during the Linux installation.
Parameters Sample values

External DHCP server or Linux DHCP server DHCP server of the Internet router
(external)
DHCP address range 192.168.3.50 through
192.168.3.254
Subnet mask of the network or network segment 255.255.255.0
Fixed IP address of the Linux server 192.168.3.10
This IP address must be outside the DHCP range.
Internet router 192.168.3.1

Server with fixed IP address (optional), e.g., e-mail 192.168.3.20
server
Clients with fixed IP address (optional) 192.168.3.1 through 192.168.3.49
This IP address must be outside the DHCP range.
Default Gateway, i.e., the Internet router in the 192.168.3.1
example
DNS Server (i.e., the Internet router in the example) 192.168.3.1
Domain name when using a DNS server (e.g., the customer.com
Internet domain name
Name of the OpenScape Office server osolx or osohx
The name can be freely selected, but should be
coordinated with the network administrator.
If the actual network data is not available at time of installation, the network should
be configured with the data of this sample network.
After the successful installation of Linux, the network data can be edited at any
time with YaST and adapted to the network.
Skipping the network configuration is not recommended, since the subsequent
installation of OpenScape Office cannot be successfully completed without a fully
configured network.
Related Topics
2.2 Linux Appliance for OpenScape Office (LX/HX)

The Linux Appliance for OpenScape Office is an SLES 11 SP1 32-bit version that
has been optimized for OpenScape Office. The software packages (RPM)
required for OpenScape Office are already included in the Linux Appliance for
OpenScape Office and are automatically installed with it.
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Linux Appliance for OpenScape Office (LX/HX)
The software updates for the Linux Appliance for OpenScape Office are not
obtained from the Novell server but from the Linux Update Server (Central Update
Server). All updates made available there are tested for compatibility with the
OpenScape Office software in advance.
Initial Startup Procedure

To start up the Linux server with Linux Appliance for OpenScape Office the first
time, you will need the license authorization code (LAC), the activation code and
an Internet connection. The license authorization code identifies the customer
order, including the licenses. These licenses authorize the use of OpenScape
Office. The activation code authorizes the use of Update Services on the Linux
Update Server.
1. License Authorization Code (LAC):
On purchasing OpenScape Office LX or OpenScape Office HX, the customer
receives a license authorization code. The information on the licenses
purchased (basic licenses and extension licenses, if any) are stored in the
database of the Central License Server (CLS).
2. Installation of Linux and OpenScape Office:
The customer or service technician installs the Linux Appliance for
OpenScape Office and then the OpenScape Office application, including
OpenScape Office Assistant. The activation period for OpenScape Office
begins (period of 30 days in which the licensing of OpenScape Office must be
completed).
3. Licensing:
Online Licensing
Using OpenScape Office Assistant, the customer or service technician
transmits the license authorization code to the Central License Server
(CLS) via the Internet. Together with the LAC, the MAC address of the
server PC (or the Advanced Locking ID in a virtual environment) is used
for license activation. The CLS generates a license file from this data and
the activation code. The CLS sends the license file back to OpenScape
Office Assistant, which then activates the acquired licenses. The
customer or service technician logs in at the Central License Server (CLS)
and makes a note of the activation code.
Offline Licensing
The customer or service technician logs in at the Central License Server
(CLS) and enters the license authorization code there along with the MAC
address of the server PC (or the Advanced Locking ID in a virtual
environment). The CLS generates a license file from this data and the
activation code. The customer or service technician notes down the
activation code, downloads the license file and copies it into OpenScape
Office Assistant. OpenScape Office Assistant then actives the purchased
licenses.
4. Logging in at the Linux Update Server with the activation code:
After the installation of Linux and OpenScape Office, the customer or service
technician enters the activation code under Linux and thus registers at the
Linux Update Server to activate the Update Service. From the time of
activation, the customer has 3 years of update support for the Linux Appliance
for OpenScape Office.
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Installation in a Virtualized Environment (LX/HX)
Related Topics
2.3 Installation in a Virtualized Environment (LX/HX)

OpenScape Office LX and OpenScape Office HX can run in a virtualized
environment.
To set up a virtualized environment, the virtualization software (host operating

system) must be first installed and configured on the server PC. Linux is then
installed as a guest operating system. Finally, the OpenScape Office software is
installed within the Linux operating system.
For licensing in a virtualized environment, an Advanced Locking ID is generated
and used for OpenScape Office LX instead of the MAC address. For OpenScape
Office HX, the licensing occurs exactly as in a non-virtualized environment using
HiPath 3000 Manager E.
The following virtualization software has been released:
VMware vSphere Version 4 or Version 5
For details on the hardware requirements of the physical server PC, refer to
the "VMware Compatibility Guide and the "VMware Management Resource
Guide" at www.vmware.com.
To determine the hardware requirements at the physical server PC, VMware
offers an online search function for certified and tested hardware under
"Compatibility Guides" on their Internet homepage at:
http://www.vmware.com/resources/guides.html
The description of the installation and configuration of the virtualization software
is not part of this documentation. The installation process for Linux and
OpenScape Office in a virtualized environment is exactly the same as for a direct
installation on the server PC.
The following minimum requirements must be configured for Linux and
OpenScape Office in the virtualized environment:
Parameters VM Settings
Guest Operating System Linux Appliance for OpenScape Office
or SLES 11 SP1 32 Bit
VM HD Capacity 200 GB
Virtual Disk Mode Default
Virtual Disk Format Type Thin Provisioning
vCPUs 2
vCPUs Shares (High/Normal) High
vCPU Reservation 2 GHz
vCPU Limit Unlimited
VM Memory 2 GB
VM Memory Shares (High/Normal) Normal
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Installation in a Virtualized Environment (LX/HX)
Parameters VM Settings
VM Memory Reservation 2 GB
VM Memory Limit Unlimited
Number of vNICs 1
VMware Manual MAC Used NO
Virtual Network Adapter Support YES, vmxnet3 driver
VMware Tools Installation YES
The VM (Virtual Machine) may utilize the CPU up to 70%; values above that can
result in erratic behavior.
The following VMware vSphere features are supported:

Thin Provisioning
High Availability (HA)
VMotion
Data Recovery (VDR)
DRS (Automatic VMotion)
Storage VMotion
The following VMware vSphere features are not supported:
Fault tolerance
The screen saver for the virtualized environment must be disabled.
Related Topics
2.3.1 Time Synchronization of the Guest Operating System Linux (LX/HX)

The time synchronization (uniform time base for date and time) between the host
operating system VMware vSphere and the guest operating system Linux must
be disabled. The uniform time base should be obtained by the guest operating
system via an NTP server.
Related Topics
2.3.1.1 Configuring Time Synchronization for the Guest Operating System Linux
Step by Step
1) Right-click in the VMware client vSphere Client on the guest operating
system Linux and select the menu item Edit Settings.
2) Under the Virtual Machine Properties on the Options tab, disable the option
Synchronize guest time with host under the VMware Tools entry in the
Advanced area.
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Linux Security Aspects and RAID Array (LX/HX)
3) Edit the NTP settings for the guest operating system Linux in the ./etc/
ntp.conf file as follows in accordance with the parameters shown in bold:

************************************************

tinker panic 0
# server 127.127.1.0
# local clock (LCL)
# fudge 127.127.1.0 stratum 10
# LCL is unsynchronized

server 0.de.pool.ntp.org iburst
restrict 0.de.pool.ntp.org
restrict 127.0.0.1
restrict default kod nomodify notrap

************************************************
INFO: The NTP server de.pool.ntp.org is an example and may

need to be replaced by an NTP server address that can be
reached by the guest operating system Linux.
Related Topics
2.4 Linux Security Aspects and RAID Array (LX/HX)

The security of the Linux server can be enhanced by observing all Linux security
aspects and by using a RAID array.
Firewall
When connected to the Internet, a firewall is needed to prevent unauthorized
access from outside to the OpenScape Office Server. After installing Linux, the
Linux firewall is enabled. The installation program of OpenScape Office adjusts
the firewall to enable the operation of OpenScape Office. The ports for
OpenScape Office are opened, and all other ports are closed. All
OpenScape Office services, except for OSO CSTA (CSTA interface) and SSH
(Secure Shell), are released.
If an external firewall is used in the network, the Linux firewall must be disabled,
and the addresses and ports required for OpenScape Office must be opened (see
Used Ports (LX/HX) ).
Virus Scanners
A virus scanner is not included in the Linux installation package. When connected
to the Internet, the virus scanner Trend Micro Server Protect for Linux is
recommended. The current version of this virus scanner can be obtained from the
Release Notes of the used OpenScape Office version if required.
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Initial Startup of the Linux Server (LX/HX)
In order to prevent potential performance problems resulting from the use of the
virus scanner, the regular disk scans should be scheduled for times when
OpenScape Office is not being used or is only used at a minimum.
Intrusion Detection System (AppsAmor)

The OpenScape Office HX installation routine does not make any changes to the
Linux Intrusion Detection System (AppsArmor). The default settings of the Linux
installation are used. No further settings are required for the operation of
OpenScape Office.
During the installation of OpenScape Office LX, the integrated intrusion detection
system (AppsArmor) is updated and activated. No further settings are required for
the operation of OpenScape Office.
Redundancy
Recommendations for Improving Reliability (Redundancy):
Two hard disks in a RAID 1 array.
Second power supply for the Linux server
Uninterruptible power supply
When using IP phones, the LAN switches and IP phones should also be
connected to an uninterruptible power supply.
RAID1 Array
In a RAID1 array, the contents of the first hard drive are mirrored on the second
hard drive. If one hard drive fails, the system continues to run on the second hard
drive.
A RAID array may be set up as a software RAID or hardware RAID (BIOS RAID
or hardware RAID controller).
For specific details on performing an installation with a software RAID, see Initial
Startup with a Software RAID .
A hardware RAID frequently requires a separate driver that is not included in the
Linux operating system. This driver is usually provided by the PC manufacturer
and must be installed according to manufacturer's instructions. If the driver is not
compatible with the Linux version or if no Linux driver is offered, the hardware
RAID cannot be used. The description of hardware-based RAID systems is not
part of this documentation. In such cases, please contact the manufacturer for the
appropriate Linux drivers and configuration details.
Related Topics
2.5 Initial Startup of the Linux Server (LX/HX)

The initial startup of the Linux server includes the complete installation and
configuration of the Linux operating system for the use of OpenScape Office,
depending on whether or not the server PC is using a software RAID.
This guide describes two installation options:
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Linux Appliance for OpenScape Office (Recommended)

Linux Appliance for OpenScape Office is supplied together with the
OpenScape Office LX/HX software and includes an SLES 11 SP1 32 Bit
version that is specially customized for OpenScape Office. The installation is
therefore specially adapted to OpenScape Office. For updates and security
patches, registration occurs at the Linux Update Server, and no registration at
Novell is required.
SLES 11 SP1 32 Bit
The commercial SLES 11 SP1 32-bit version must be purchased separately.
It is important to ensure that the network settings and hard disk partitioning
are carried out as described here. In order to provide the commercial version
of SLES 11 SP1 32 Bit with updates and security patches, registration with
Novell is required. This can be configured during the installation of SLES 11
SP1 32 bit. However, it is advisable to do this before the installation.
The initial startup for the English interface is described here. The installation and
configuration can, of course, also be performed in a different interface language.
Related Topics
2.5.1 Initial Startup without a Software RAID

The initial startup of the Linux server without a software RAID includes the Linux
installation and configuration, while taking into account that no software RAID is
being used.
You have the following options:

Linux Appliance for OpenScape Office without a Software RAID
a) Install the Linux Appliance for OpenScape Office without a software RAID
With this variant, SLES 11 SP1 32 Bit is installed with the customized
settings required to start OpenScape Office for the first time.
b) Configure the Linux Appliance for OpenScape Office without a software
RAID
After completing the customized installation successfully, the operating
system for OpenScape Office is configured.
Install and configure SLES 11 SP1 without a software RAID
With this variant, SLES 11 SP1 32 Bit is installed. The required settings for
OpenScape Office are made during the installation and configuration.
Linux Partitions
The hard drive must be partitioned during the initial start-up as follows:
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Partition Type Size File system Mount Notes

Partition 1 Primary 1-2 GB Swap swap corresponds to the
Partition size of the working
memory
Partition 2 Primary 20 GB Ext3 / for the Linux
Partition operating system
Partition 3 Primary Rest Ext3 /home for OpenScape Office
Partition
INFO: The installation routine of OpenScape Office checks these

partition sizes and may reject the installation.
INFO: Some server PCs require an additional boot partition. If

Linux suggests a boot partition, it should be accepted in the
proposed size.
Related Topics
2.5.1.1 How to Install the Linux Appliance for OpenScape Office without a Software RAID
Prerequisites
The BIOS setup of the Linux server is set so that the server will boot from the
DVD.
Step by Step
1) Insert the Linux Appliance DVD for OpenScape Office into the DVD drive and
boot up the system from the DVD. The Startup window of the Linux installation
appears.
2) Press the F3 key and select an appropriate screen resolution (e.g., 1280 x
1024).
3) Select the menu item Linux Appliance for OpenScape Office V11 and
confirm this by pressing the Enter key. The setup is loaded into the RAM. This
can take a some time.
4) In the Language window, select English (US) as the user interface language
and click Next.
5) Read through the license agreement and accept the license terms by
enabling the check box Yes, I Agree to the License Agreement. You
purchased the license for the Linux Appliance for OpenScape Office together
with OpenScape Office LX or OpenScape Office HX. Then click Next.
6) In the Keyboard Configuration window, select the desired country for the
keyboard layout and click Next.
7) Configure the settings for the host name and domain name in the Hostname
and Domain Name window.
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a) If desired, change the proposed host name under Hostname (to osolx
or osohx, for example).
b) If desired, change the proposed domain name under Domain Name (to
<customer>.com, for example).
c) Clear the Change Hostname via DHCP check box.
d) Clear the Assign HostName to Loopback IP check box.
e) Then click Next.
8) Click in the Network Configuration II window on Network Interfaces.
9) Configure the network card:
a) Select the desired network card in the Overview window and click on
Edit. The MAC address of the network card selected here is assigned
later in the licensing process to the individual licenses.
b) Enable the radio button Statically assigned IP Address.
c) Under IP Address, enter the assigned IP address of the Linux server
(e.g., 192.168.3.10. The IP address must conform to the IP address
scheme of your internal network and must not have been assigned to any
network client, since this would otherwise result in an IP address conflict.
d) Under Subnet Mask, enter the assigned subnet mask of the Linux server
(e.g., 255.255.255.0. The subnet mask must match the IP address
scheme of your internal network.
e) Then click Next.
10) Specify the DNS server and the default gateway.
a) In the Network Settings window, click on the Host name/DNS tab.
b) Enter the IP address of the DNS server under Name Server 1. If no DNS
server is available in the internal network, enter the IP address of the
Internet router (e.g., 192.168.3.1).
c) In the Network Settings window, click on the Routing tab.
d) Under Default Gateway, enter the IP address of the Internet router (for
example:. 192.168.3.1).
e) Click OK.
11) Click in the Network Configuration window on Next.
12) In the Password for the System Administrator "root" window, enter a
password for the system administrator with the "root" profile in the Password
for root User and Confirm Password fields. The password should comply
with conventional security policies (i.e., have at least 8 characters, at least
one lowercase letter, at least one uppercase letter, at least one number and
at least one special character).
13) Then click Next.
14) Activate the radio button Local (/etc/passwd) in the User Authentication
Method window and click Next.
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15) Create a new user with restricted privileges in the New Local User window.
This is required so that you are not logged in as "root" with all administrator
privileges during normal operation.
a) Enter the full name of the user under Users Full Name, e.g., John Doe.
b) Enter a freely selectable name under Username, e.g., john2000.
c) Enter a password for the user under Password and Confirm Password.
The password should comply with conventional security policies (i.e.,
have at least 8 characters, at least one lowercase letter, at least one
uppercase letter, at least one number and at least one special character).
d) Make sure that the Receive System Mail and Automatic Login check
boxes are cleared.
e) Click Next. The setup is completed.
16) Log in as a user.
a) Enter the user name defined earlier under User Name and click Log In.
b) Enter the password defined earlier under Password and click Log In. The
basic installation of Linux is complete.
Next steps
Configure the Linux Appliance for OpenScape Office without a software RAID or
with a software RAID.
Related Topics
2.5.1.2 How to Configure the Linux Appliance for OpenScape Office without a Software
RAID
Prerequisites
The basic installation of Linux was completed successfully. The Linux server
is operational.
Step by Step
1) Double-click on the Live Installer icon on the desktop.
2) Enter the password for the system administrator with the "root" profile and
click Continue. This configuration program YaST2 is started, and the system
configuration is displayed.
3) Click in the Live Installation Settings window on Partitioning.
4) Activate the radio button Custom Partitioning (for experts) and click Next.
5) Navigate in the System View menu tree to Hard Disks > sda.
6) Delete all partitions (sda1, sda2, etc.) by marking the partition, clicking on
Delete, and then confirming the Delete operation with Yes.
7) Create a swap partition:
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a) Click on Add, activate the Primary Partition radio button, and then click
Next.
b) Under Custom Size, enter the size of the swap partition. As a rule, the
swap partition corresponds to the size of the working memory (e.g.: with
2 GB RAM, the swap partition should be set to 2 GB, with the entry: 2GB).
c) Click Next.
d) In the File system drop-down list, select Swap and click on Finish.
8) Create the partition for the Linux operating system:
Next.
b) Under Custom Size, enter the partition size (e.g., 20 GB are sufficient -
Input: +20GB) and click Next.
c) Enable the Format partition radio button and select the item Ext3 in the
File system drop-down list.
d) Enable the Mount partition radio button and select the item / in the
Mount Point drop-down list.
e) Click Finish.
9) Set up the partition for OpenScape Office:
Next.
b) Under Custom Size, enter the partition size (the suggested value
corresponds to the remaining space on the hard disk) and click Next.
d) Enable the Mount partition radio button and select the item /home in the
e) Click Finish.
10) Click Accept. The partitioning data is saved; the actual partitioning of the hard
disk occurs later. You are returned to the Live Installation Settings window.
11) Click in the Live Installation Settings window on Time Zone.
12) In the Clock and Time Zone window, clear the Hardware Clock Set To UTC
check box.
13) Select the desired region in the Region drop-down list and the desired time
zone in the Time Zone drop-down list.
14) Set the date and time with Change and click Accept.
15) Click on Accept and then on Install.
16) Confirm the repartitioning the hard disk with Install. This repartitioning takes
a few minutes.
17) Wait until the message for a restart appears in YaST2. Then click in the
message window on OK.
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18) Restart the PC. The Startup window of Linux appears.

19) Remove the DVD from the DVD drive and select the item Boot from Hard
Disk in the Startup window of Linux.
20) Log in as a system administrator with the "root" profile.
a) Under User Name, enter the user name root of the system administrator
and click Log In.
b) Enter the password that was defined earlier for the system administrator
with the "root" profile under Password and click Log In. The Linux
configuration is now complete.
Next steps
Configure an SNTP server (for a uniform time base).
Related Topics
2.5.1.3 How to Install and Configure SLES 11 SP1 without a Software RAID
Prerequisites
DVD.
To register with Novell, Internet access and the activation code are required.
Step by Step
1) Insert the SUSE Linux Enterprise Sever 11 SP1 (32 bit) DVD into the DVD
drive and boot up the system from the DVD. The Startup window of the Linux
installation appears.
1024).
3) Select the menu item Installation and confirm this by pressing the Enter key.
4) In the Welcome window, select the country settings for the Linux operating
system:
a) Select English (US) as the user interface language in the Language
drop-down list.
b) Select the keyboard layout for the desired country from the Keyboard
Layout drop-down list.
enabling the check box I Agree to the License Terms. You purchased the
license for SLES 11 together with OpenScape Office LX or OpenScape Office
HX. Then click Next.
6) Click in the Media Check window on Start Check to check the DVD for any
existing read errors. Then click Next.
7) Activate the New Installation option in the Installation Mode window and
click Next.
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8) In the Clock and Time Zone window, select the desired region in the Region
drop-down list and the desired time zone in the Time Zone drop-down list.
9) Set the date and time with Change and click Next.
10) In the Server Base Scenario window, enable the option Physical Machine
and click Next.
11) Click in the Installation Settings window on Partitioning.
13) Navigate in the System View menu tree to Hard Disks > sda.
14) Delete all partitions (sda1, sda2, etc.) by marking the partition, clicking on
15) Create a swap partition:
Next.
b) Under Custom Size, enter the size of the swap partition. As a rule, the
swap partition corresponds to the size of the working memory (e.g.: with
2 GB RAM, the swap partition should be set to 2 GB, with the entry: 2GB).
c) Click Next.
d) In the File system drop-down list, select Swap and click on Finish.
16) Create the partition for the Linux operating system:
Next.
b) Under Custom Size, enter the partition size (e.g., 20 GB are sufficient -
Input: +20GB) and click Next.
d) Enable the Mount partition radio button and select the item / in the
e) Click Finish.
17) Set up the partition for OpenScape Office:
Next.
b) Under Custom Size, enter the partition size (the suggested value
corresponds to the remaining space on the hard disk) and click Next.
d) Enable the Mount partition radio button and select the item /home in the
e) Click Finish.
18) Click Accept. The hard disk is now partitioned. After this has occurred, the
Installation Settings window is displayed again.
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19) Click Install.

20) Accept the license terms for the Agfa Monotype Corporation Font Software
with I Agree and click on Install. The installation of the Linux operating
system takes about 20 - 30 minutes. A restart is then performed.
21) Select the item Boot from Hard Disk in the Startup window of Linux.
22) After the Linux server is up, enter the password for the system administrator
with the "root" profile. The password should comply with conventional security
policies (i.e., have at least 8 characters, at least one lowercase letter, at least
one uppercase letter, at least one number and at least one special character).
Then click Next.
23) Configure the settings for the host name and domain name:
e) Then click Next.
24) Click in the Network Configuration window on Network Interfaces.
e) Then click Next.
example:. 192.168.3.1).
e) Click OK.
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28) Activate the radio button Yes, Test Connection to the Internet via in the
Test Internet Connection window and select the network card via which the
Internet connection is to be set up.
29) Click Next.
30) After the test succeeds, click Next.
31) Register with Novell for patches and software updates:
a) In the Novell Customer Center Configuration window, enable the
option Configure now (Recommended) and click Next. You will be
redirected to the Novell web page.
b) Enter your e-mail address and activation code there. After a successful
registration, the update window appears.
c) Click on Run Update.
d) Select what you want to install from the list of patches (exception: Service
Packs may not be installed) and click Accept. The updates are
downloaded and installed.
33) Click in the Network Services Configuration window on Next., since no
changes are required at the CA Management and the OpenLDAP server.
35) Create a new user with restricted privileges. This is required so that you are
not logged in as "root" with all administrator privileges during normal
operation.
boxes are cleared.
e) Click Next.
36) Click in the Release Notes window on Next.
37) Confirm the test of the graphics card with OK.
38) Verify the hardware configuration in the Hardware configuration window. As
a rule, the hardware is automatically recognized correctly, and nothing needs
to be configured here. If you want to change some settings, this can be done
via the change button.
39) Click Next.
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40) If you leave the check box Clone This System for AutoYAST enabled in the
Installation Competed window, all the configuration settings made here will
be saved to a file (requires approx. 1-2 minutes). This enables further Linux
servers to be quickly and conveniently installed with the same configuration
settings.
41) Click Finish.
42) Log in as the "root" user:
43) The Linux installation is complete. Remove the DVD from the DVD drive.
Next steps
Configure an NTP server (for a uniform time base).
Related Topics
2.5.2 Initial Startup with a Software RAID

The initial startup of the Linux server with a software RAID includes the Linux
installation and configuration, while taking into account that a software RAID is
being used.
You have the following options:

Linux Appliance for OpenScape Office with a software RAID
a) Disabling the BIOS RAID
If a RAID array is to be set up via a software RAID, any integrated RAID
BIOS that may be present on the motherboard of the server PC must be
first disabled in the BIOS.
b) Install the Linux Appliance for OpenScape Office without a software RAID
With this variant, SLES 11 SP1 32 Bit is installed with the customized
settings required to start OpenScape Office for the first time.
c) Configure the Linux Appliance for OpenScape Office without a software
RAID
After completing the customized installation successfully, the operating
system for OpenScape Office is configured.
SLES 11 SP1 with a software RAID
a) Disabling the BIOS RAID
If a RAID array is to be set up via a software RAID, any integrated RAID
BIOS that may be present on the motherboard of the server PC must be
first disabled in the BIOS.
b) Installing and configuring SLES 11 SP1 with a software RAID
With this variant, SLES 11 SP1 32 Bit is installed. The required settings
for OpenScape Office are made during the installation and configuration.
Linux Partitions
The hard drive must be partitioned during the initial start-up as follows:
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Partition Type Size File system Mount Notes

Partition 1 Primary 1-2 GB Swap swap corresponds to the
Partition size of the working
memory
Partition 2 Primary 20 GB Ext3 No mount for the Linux
Partition point operating system
Partition 3 Primary Rest Ext3 No mount for OpenScape Office
Partition point
The mount points are assigned after the partitioning when setting up the RAID
system.
INFO: The installation routine of OpenScape Office checks these

partition sizes and may reject the installation.
INFO: Some server PCs require an additional boot partition. If

Linux suggests a boot partition during the installation, it should be
accepted in the proposed size.
Related Topics
2.5.2.1 How to Deactivate the BIOS RAID
Prerequisites
An integrated RAID controller (BIOS RAID) is available on the motherboard
of the PC.
Step by Step
1) Restart the PC. During the startup, you will see whether the BIOS RAID has
been enabled. If the BIOS RAID is not enabled, skip to step 3 .
2) Disable the active BIOS RAID:
a) Press the appropriate key combination at the right time during the startup
to enter BIOS RAID setup. The combination will be shown to you during
the startup (e.g., CTRL M for LSI MegaRAID BIOS).
b) Clear the BIOS RAID configuration. Example for LSI MegaRAID BIOS:
Management Menu > Configure > Configuration Menu > Clear
Configuration.
c) Exit the setup of the BIOS RAID and restart the PC.
3) Disable the RAID configuration in the BIOS setup of the PC:
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a) Press the appropriate key (e.g., F2 or Del) at the right time during the
startup to enter BIOS setup of the PC.
b) Disable the SATA RAID. Example for a Phoenix BIOS: Advanced >
Advanced System Configuration > SATA RAID Disabled.
c) Save your changes and exit the BIOS setup of your PC (with the F10 key,
for example).
4) Restart the PC.
Next steps
Install the Linux Appliance for OpenScape Office with a software RAID or install
and configure SLES 11 SP1 with a software RAID.
Related Topics
2.5.2.2 How to Install the Linux Appliance for OpenScape Office with a Software RAID
Prerequisites
Any possibly existing hardware RAID is disabled.
The basic installation of Linux Appliance for OpenScape Office with a software
RAID does not differ from the basic installation of Linux Appliance for
OpenScape Office without a software RAID. The instructions for the basic
installation can be found under How to Install the Linux Appliance for OpenScape
Office without a Software RAID .
The subsequent configuration of Linux including the disk partitioning depends on

whether or not a software RAID is being used and is described later in this section
(see How to Configure the Linux Appliance for OpenScape Office with a Software
RAID ).
Related Topics
2.5.2.3 How to Configure the Linux Appliance for OpenScape Office with a Software
RAID
Prerequisites
The basic installation of Linux was completed successfully. The Linux server
is operational.
Step by Step
1) Double-click on the Live Installer icon on the desktop.
2) Enter the password for the system administrator with the "root" profile and
click Continue. This configuration program YaST2 is started, and the system
configuration is displayed.
3) Click in the Live Installation Settings window on Partitioning.
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5) Partition the two hard disks:
a) Navigate in the System View menu tree to Hard Disks > sda (first hard
disk of the software RAID).
b) Delete all partitions (sda1, sda2, etc.) by marking the partition, clicking on
c) Partition the first hard disk by using the Add button.
Use the following data for the partitioning:
Partition 1 Primary Partition 2 GB Format Swap,

Mount Point = swap,
fstab Option = Device name
Partition 2 Primary Partition 20 GB Format Ext3, no Mount Point
Partition 3 Primary Partition Rest Format Ext3, no Mount Point
d) Navigate in the System View menu tree to Hard Disks > sdb (second
hard disk of the software RAID).
e) Complete steps b and c for the second hard disk as well.
6) Specify the software RAID settings:
a) Select the menu item RAID and click on Add RAID.
b) Select RAID 1 (Mirroring).
c) Select the two partitions sda2 and sdb2 in the Available Devices area on
the left and transfer them with Add to the Selected Devices area on the
right.
d) Click Next.
e) Confirm the default value for the Chunk Size with Next.
f) In the next window, select the mount point "/" for the first RAID device (/
dev/md0) and click Finish.
g) Then click on Add Raid again.
h) Select RAID 1 (Mirroring).
i) Select the two partitions sda3 and sdb3 in the Available Devices area on
right.
j) Click Next.
k) Confirm the default value for the Chunk Size with Next.
l) In the next window, select the mount point "/home" for the second RAID
device (/dev/md1) and click Finish.
disk occurs later. You are returned to the Live Installation Settings window.
8) Specify the Boot Loader settings:
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a) Click on Booting and then on Boot Loader Installation.

b) Clear the Boot from Boot Partition check box.
c) Select the Boot from Master Boot Record and Boot from Root
Partition check boxes.
d) Click on Boot-Loader Options.
e) Select the Set active Flag in Partition Table for Boot Partition and
Write generic Boot Code to MBR check boxes.
9) Click OK to confirm your selection. You are returned to the Live Installation
Settings window.
10) Click in the Live Installation Settings window on Time Zone.
11) In the Clock and Time Zone window, clear the Hardware Clock Set To UTC
check box.
12) Select the desired region in the Region drop-down list and the desired time
zone in the Time Zone drop-down list.
13) Set the date and time with Change and click Accept.
14) Click on Accept and then on Install.
15) Confirm the repartitioning the hard disk with Install. This repartitioning takes
a few minutes.
16) Wait until the message for a restart appears in YaST2. Then click in the
message window on OK.
17) Restart the PC. The Startup window of Linux appears.
18) Remove the DVD from the DVD drive and select the item Boot from Hard
Disk in the Startup window of Linux.
19) Log in as a system administrator with the "root" profile.
a) Under User Name, enter the user name root of the system administrator
and click Log In.
b) Enter the password that was defined earlier for the system administrator
with the "root" profile under Password and click Log In.
20) To enable the PC to start from both hard disks, the following adaptations are
needed (based on this example of a software RAID with the hard disks sda
and sdb):
a) Open a root shell and run the following commands there:
grub --device-map=/boot/grub/device.map
root (hd0,1)
setup (hd0)
root (hd1,1)
setup (hd1)
quit
21) The Linux configuration is now complete.
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Next steps
How to Configure an NTP Server (for a Uniform Time Base).
Related Topics
2.5.2.4 How to Install and Configure SLES 11 SP1 with a Software RAID
Prerequisites
DVD.
To register with Novell, Internet access and the activation code are required.
Step by Step
1) Insert the SUSE Linux Enterprise Sever 11 SP1 (32 bit) DVD into the DVD
drive and boot up the system from the DVD. The Startup window of the Linux
installation appears.
1024).
3) Select the menu item Installation and confirm this by pressing the Enter key.
4) In the Welcome window, select the country settings for the Linux operating
system:
a) Select English (US) as the user interface language in the Language
drop-down list.
b) Select the keyboard layout for the desired country from the Keyboard
Layout drop-down list.
enabling the check box I Agree to the License Terms. You purchased the
license for SLES 11 together with OpenScape Office LX or OpenScape Office
HX. Then click Next.
6) Click in the Media Check window on Start Check to check the DVD for any
existing read errors. Then click Next.
7) Activate the New Installation option in the Installation Mode window and
click Next.
8) In the Clock and Time Zone window, select the desired region in the Region
drop-down list and the desired time zone in the Time Zone drop-down list.
9) Set the date and time with Change and click Next.
10) In the Server Base Scenario window, enable the option Physical Machine
and click Next.
11) Click in the Installation Settings window on Partitioning.
13) Partition the two hard disks:
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a) Navigate in the System View menu tree to Hard Disks > sda (first hard
disk of the software RAID).
b) Delete all partitions (sda1, sda2, etc.) by marking the partition, clicking on
c) Partition the first hard disk by using the Add button.
Use the following data for the partitioning:
Partition 1 Primary Partition 2 GB Format Swap,

Mount Point = swap,
fstab Option = Device name
Partition 2 Primary Partition 20 GB Format Ext3, no Mount Point
Partition 3 Primary Partition Rest Format Ext3, no Mount Point
d) Navigate in the System View menu tree to Hard Disks > sdb (second
hard disk of the software RAID).
e) Complete steps b and c for the second hard disk as well.
14) Specify the software RAID settings:
a) Select the menu item RAID and click on Add RAID.
b) Select RAID 1 (Mirroring).
c) Select the two partitions sda2 and sdb2 in the Available Devices area on
right.
d) Click Next.
e) Confirm the default value for the Chunk Size with Next.
f) In the next window, select the mount point "/" for the first RAID device (/
dev/md0) and click Finish.
g) Then click on Add Raid again.
h) Select RAID 1 (Mirroring).
i) Select the two partitions sda3 and sdb3 in the Available Devices area on
right.
j) Click Next.
k) Confirm the default value for the Chunk Size with Next.
l) In the next window, select the mount point "/home" for the second RAID
device (/dev/md1) and click Finish.
disk occurs later. You are returned to the Installation Settings window.
16) Specify the Boot Loader settings:
A31003-P1030-J103-12-7631, 04/2012
a) Click on Booting and then on Boot Loader Installation.

b) Clear the Boot from Boot Partition check box.
c) Select the Boot from Master Boot Record and Boot from Root
Partition check boxes.
d) Click on Boot-Loader Options.
e) Select the Set active Flag in Partition Table for Boot Partition and
Write generic Boot Code to MBR check boxes.
17) Click OK to confirm your selection. You are returned to the Installation
Settings window.
18) Click OK. The hard disks are now partitioned. After this has occurred, the
Installation Settings window is displayed again.
19) Click Install.
20) Accept the license terms for the Agfa Monotype Corporation Font Software
with I Agree and click on Install. The installation of the Linux operating
system takes about 20 - 30 minutes. A restart is then performed.
21) Select the item Boot from Hard Disk in the Startup window of Linux.
22) After the Linux server is up, enter the password for the system administrator
with the "root" profile. The password should comply with conventional security
policies (i.e., have at least 8 characters, at least one lowercase letter, at least
one uppercase letter, at least one number and at least one special character).
Then click Next.
23) Configure the settings for the host name and domain name:
e) Then click Next.
24) Click in the Network Configuration window on Network Interfaces.
A31003-P1030-J103-12-7631, 04/2012
e) Then click Next.
example:. 192.168.3.1).
e) Click OK.
28) Activate the radio button Yes, Test Connection to the Internet via in the
Test Internet Connection window and select the network card via which the
Internet connection is to be set up.
29) Click Next.
30) After the test succeeds, click Next.
31) Register with Novell for patches and software updates:
a) In the Novell Customer Center Configuration window, enable the
option Configure now (Recommended) and click Next. You will be
redirected to the Novell web page.
b) Enter your e-mail address and activation code there. After a successful
registration, the update window appears.
c) Click on Run Update.
d) Select what you want to install from the list of patches (exception: Service
Packs may not be installed) and click Accept. The updates are
downloaded and installed.
33) Click in the Network Services Configuration window on Next., since no
changes are required at the CA Management and the OpenLDAP server.
A31003-P1030-J103-12-7631, 04/2012
35) Create a new user with restricted privileges. This is required so that you are
not logged in as "root" with all administrator privileges during normal
operation.
boxes are cleared.
e) Click Next.
36) Click in the Release Notes window on Next.
37) Confirm the test of the graphics card with OK.
38) Verify the hardware configuration in the Hardware configuration window. As
a rule, the hardware is automatically recognized correctly, and nothing needs
to be configured here. If you want to change some settings, this can be done
via the change button.
39) Click Next.
40) If you leave the check box Clone This System for AutoYAST enabled in the
Installation Competed window, all the configuration settings made here will
be saved to a file (requires approx. 1-2 minutes). This enables further Linux
servers to be quickly and conveniently installed with the same configuration
settings.
41) Click Finish.
42) To enable the PC to start from both hard disks, the following adaptations are
needed (based on this example of a software RAID with the hard disks sda
and sdb):
a) Log in as the "root" user.
b) Open a root shell and run the following commands there:
grub --device-map=/boot/grub/device.map
root (hd0,1)
setup (hd0)
root (hd1,1)
setup (hd1)
quit
43) The Linux installation is complete. Remove the DVD from the DVD drive.
A31003-P1030-J103-12-7631, 04/2012
Next steps
How to Configure an NTP Server (for a Uniform Time Base).
Related Topics
2.5.3 Configuring a Uniform Time Base (LX/HX)

The communication system and IP stations (IP phones, client PCs) should have
a uniform time base (date and time). This time base is provided by an SNTP
server.
INFO: If Linux Appliance for OpenScape Office is run as a guest

operating system in a virtualized environment, the NTP settings in
the file ./etc/ntp.conf must be adapted (see Configuring
Time Synchronization for the Guest Operating System Linux ).
The following variants are possible as a time base:

SNTP server on the internal network (recommended)
If possible, an existing SNTP server on the internal network should be used.
If this is the case, the IP address, URL or DNS name of the SNTP server is
required.
SNTP Server on the Internet
If Internet access is available and set up, an SNTP server from the Internet
can also be used. In this case, the URL or DNS name of the SNTP server is
required.
HG 1500 as SNTP server (only for OpenScape Office HX)
With OpenScape Office HX, the LAN board HG 1500 may alternatively also
used as an SNTP server. This requires the HiPath 3000 to be connected to
the Central Office via ISDN lines and the system time to be obtained from the
CO. In this case, the HG 1500 must be first set up for use as an SNTP server
(see the HG 1500 Administrator documentation), and the IP address of the
HG 1500 must then be entered as an SNTP server within Linux.
The IP phones automatically receive the date and time from OpenScape Office
(with OpenScape Office LX) or from HiPath 3000 (with OpenScape Office HX).
The client PCs that use the OpenScape Office clients must be set so that they are
synchronized with OpenScape Office LX or HiPath 3000 (see the operating
system instructions for the client PCs).
Related Topics
2.5.3.1 How to Configure an SNTP Server
Step by Step
1) Click on Computer in the task bar.
2) In the menu tree, click on System > YaST.
3) Enter the password for the root user and click Continue. The YaST2 Control
Center is opened.
A31003-P1030-J103-12-7631, 04/2012
Updates (LX/HX)
4) Click System in the menu tree.

5) In the System area, click on Date and Time.
6) Click Change.
7) Activate the Synchronize with NTP Server option.
8) Specify an NTP server:
SNTP server on the internal network (recommended)
Enter the IP address, URL or DNS name of the SNTP server directly into
the list box.
SNTP Server on the Internet
Select the desired SNTP server from the NTP Server Address list or
enter the URL or DNS name of the SNTP server directly into the list box.
HG 1500 as SNTP server (only for OpenScape Office HX)
Enter the IP address of the HG 1500 directly into the list box.
9) Select the Save NTP configuration check box.
10) Click Configure.
11) Activate the Now and On Boot option.
12) Click OK followed by Accept.
13) Close the window with OK.
14) Close the YaST2Control Center.
Related Topics
2.6 Updates (LX/HX)

In order to receive updates, it is necessary to register by using the activation code.
If the Linux Appliance for OpenScape Office is used, registration occurs at the
Linux Update Server (Central Update Server); with SLES 11 SP1 32 Bit, directly
at Novell.
Updates for Linux Appliance for OpenScape Office

You must register at the Linux Update Server by using the activation code. The
activation code can be downloaded at the CLS (Central License Servers).
The support with updates begins from the date of registration and is valid for 3
years. After 3 years, a further 3 years of support can be procured. Within the Linux
Appliance for OpenScape Office, it is not possible to upgrade to a new service
pack or a new SLES version. In this case, a new Linux Appliance for OpenScape
Office version is needed.
In order to obtain the updates, Internet access and the setting to enable updates
to be automatically downloaded and installed (see Enabling automatic online
updates ) are required.
A31003-P1030-J103-12-7631, 04/2012
Updates (LX/HX)
Updates that require no user intervention are installed automatically. Updates that
require user interaction cannot be performed automatically. Consequently, an
update of the operating system should also be initiated manually from time to time
to ensure that updates which need an interaction are also installed.
Updates for SLES 11 SP1 32 Bit

The installation and operation of the commercial SLES 11 SP1 32 Bit version is
possible without registration. However, it is still important to register with Novell in
order to obtain security patches and software updates. A customer account with
Novell is required for this purpose. It is recommended that the customer account
be set up before the Linux installation.
The following update variants are possible: Registering with Novell is a
prerequisite.
Update during the Linux installation (recommended)
During the Linux installation, updates and patches can be downloaded online
from the Novell Download Server.
Exception: Service Packs may not be installed.
Update after the Linux installation and before the installation of
OpenScape Office
After the Linux installation, updates and patches can be downloaded online
from the Novell Download Server using YaST (Software - Online Updates).
Exception: Service Packs may not be installed.
Update after the installation of OpenScape Office
After the installation of OpenScape Office, only the "security patches" that are
installed automatically online without any prompts may be installed.
The corresponding settings are made using YaST (Software - Online
Updates).
Deviations from the previously mentioned variants are possible and are described
in the Release Notes of OpenScape Office HX and OpenScape Office LX.
Related Topics
2.6.1 Registering at the Linux Update Server (only for Linux Appliance for
OpenScape Office)
Prerequisites
You have the Linux Appliance for OpenScape Office installed.
You are logged in as a system administrator with the "root" profile.
The activation code is available.
Step by Step
1) Double-click on the roots home icon on the desktop.
2) Double-click on the Registration icon.
A31003-P1030-J103-12-7631, 04/2012
Updates (LX/HX)
3) Enter the activation code and click on Register. A connection to the Linux
Update Server is set up In the background
https://www.central-update-server.com
and the entered activation code is checked.
4) Confirm the successful registration with Close.
Next steps
Enabling automatic online updates
Related Topics
2.6.2 Enabling automatic online updates
Step by Step
Center is opened.
4) Click on Software in the menu tree.
5) Click on Online Update Configuration.
6) Enable the Automatic Online Update check box and then select daily,
weekly or monthly as the interval.
7) Select the Skip Interactive Patches check box.
8) Click Finish.
Related Topics
2.6.3 Enabling online updates manually
Step by Step
Center is opened.
4) Click on Software in the menu tree.
5) Click on Online Update You will see a list of the available patches (Needed
Patches) that are required. If you already have all the latest patches installed,
this list will be empty.
6) Click on Accept to start the manual online update. The window will close
automatically after the update.
Related Topics
A31003-P1030-J103-12-7631, 04/2012
Backup & Restore (LX/HX)
2.7 Backup & Restore (LX/HX)

It is essential to back up the Linux operating system so it can be restored in an
emergency.
After the initial startup and before each manual update, it is strongly
recommended that an appropriate tool be used to create a full backup of the
server PC and the affected partitions. If a fatal error occurs after an update, for
example, the server PC would to be completely restored.
In a virtual environment, the entire virtual machine to be copied.
If the entire server PC is backed up, the data of OpenScape Office will be included
in this backup. If only the operating system is backed up, the data of OpenScape
Office will also need to be backed up cyclically.
Linux Update Servers for the Linux Appliance for OpenScape Office Version
For non-critical errors, it may, under some circumstances, be advisable to wait
until the next patch for the Linux Appliance for OpenScape Office version or for
the OpenScape Office software is released.
For critical errors, the server PC will need to be restored.
Please inform the Service of the Linux Update Server in both cases.
Related Topics
2.8 Used Ports (LX/HX)

The system components of OpenScape Office LX and OpenScape Office HX use
different ports. These ports must be enabled for proper operation of the firewall.
The following ports are used by OpenScape Office LX and OpenScape Office HX.
Port number Description TCP UDP LX HX

21 FTP X X X
161 SNMP X X
389 LDAP X X X
443 HTTP X X X
1300 Secure H225 X X
1720 H225 X X
3011 SSDP X X
3517 WLAN Access X X
Point Discovery
4060 CorNet-TC X X
4061 Secure CorNet-TC X X
5060 SIP X X X X
5061 Secure SIP X X
A31003-P1030-J103-12-7631, 04/2012
Used Ports (LX/HX)
Port number Description TCP UDP LX HX

5262 XMPP X X X
5269 XMPP X X X
5432 SQL X X X
8101 OSO myReports X X X
8770 OSO Upload X X X
8778 OSO Multisite X X X
8779 OSO User Portal X X X X
8000-8007 Gateview X X X X
8008-8010 Gate View X X X
8084 DLSC X X
8800 CSP X X X
8801 Mobile Browser X X X
Clients (HTTP)
8802 Mobile Browser X X X
Clients (HTTPS)
8808 System Status X X X
Server
9091 XMPP X X X X
10023 Online Endpoint X X
12061 CAR Register X X
12063 CAR Update X X
18443 DLI X X X
21965 Diagnostic X X
23232 Licensing X X
61740 Licensing X X
40000-40040 FTP X X X
Related Topics
A31003-P1030-J103-12-7631, 04/2012

OSO Server Installation

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Contents

1 Introduction and Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

1 Introduction and Important Notes

1.1 About this Documentation

This document is intended for administrators and service technicians.

1.1.1 Documentation and Target Groups

Administrator and Service Documentation

OpenScape Office V3, Linux, Installation Guide

1.1.2 Types of Topics

Type of topic Contents Title

1.1.3 Display Conventions

Purpose Appearance Example

Purpose Appearance Example

1.1.4 Further Information

2 Installing the Linux Server (LX/HX)

2.1 Prerequisites (LX/HX)

SLES 11 SP1 32-bit Certification

E-mail Server (Optional)

Internet Telephony, VoIP (Optional)

The following is an example of an IP address scheme with the IP address range

Parameters Sample values

Internet router 192.168.3.1

2.2 Linux Appliance for OpenScape Office (LX/HX)

Initial Startup Procedure

2.3 Installation in a Virtualized Environment (LX/HX)

To set up a virtualized environment, the virtualization software (host operating

The following VMware vSphere features are supported:

2.3.1 Time Synchronization of the Guest Operating System Linux (LX/HX)

INFO: The NTP server de.pool.ntp.org is an example and may

2.4 Linux Security Aspects and RAID Array (LX/HX)

Intrusion Detection System (AppsAmor)

2.5 Initial Startup of the Linux Server (LX/HX)

This guide describes two installation options:

Linux Appliance for OpenScape Office (Recommended)

2.5.1 Initial Startup without a Software RAID

You have the following options:

Partition Type Size File system Mount Notes

INFO: The installation routine of OpenScape Office checks these

INFO: Some server PCs require an additional boot partition. If

18) Restart the PC. The Startup window of Linux appears.

19) Click Install.

27) Click in the Network Configuration window on Next.

2.5.2 Initial Startup with a Software RAID

You have the following options:

Partition Type Size File system Mount Notes

INFO: The installation routine of OpenScape Office checks these

INFO: Some server PCs require an additional boot partition. If

2.5.2.1 How to Deactivate the BIOS RAID

The subsequent configuration of Linux including the disk partitioning depends on

Partition 1 Primary Partition 2 GB Format Swap,

a) Click on Booting and then on Boot Loader Installation.

Partition 1 Primary Partition 2 GB Format Swap,

a) Click on Booting and then on Boot Loader Installation.

2.5.3 Configuring a Uniform Time Base (LX/HX)

INFO: If Linux Appliance for OpenScape Office is run as a guest

The following variants are possible as a time base:

2.5.3.1 How to Configure an SNTP Server

4) Click System in the menu tree.

2.6 Updates (LX/HX)

Updates for Linux Appliance for OpenScape Office

Updates for SLES 11 SP1 32 Bit

2.6.2 Enabling automatic online updates

2.6.3 Enabling online updates manually

2.7 Backup & Restore (LX/HX)