"STUDY ON INCREASE IN USAGE OF PAYTM AFTER

DEMONETISATION ".

A project submitted in partial fulfilment of the requirement for

MASTER OF COMMERCE

Submitted By

NAMITA WADNERE

Under the guidance of

EKTA SHAH

POST GRADUATION DEPARTMENT OF COMMERCE

SHRI M.D SHAH MAHILA COLLEGE OF ARTS & COMMERCE

MUMBAI

2017 - 18
 Research proposal

A study on Increase in usage of paytm after demonetisation

1. Introduction :
In the 22nd century technology running fast. Internet technology has made people much smarter.
In this communication technology also, include for communication. Reuse letter writing,
messages, chatting, video call etc. Mobile phone is smart phone is not only use of
communication but also use for bank transaction. In mobile phone there is one app know as
mobile wallet. Mobile wallet there are banking system such as mobitwik, state bank buddy,
HDFC payzapp, LIME, phonepe, OLA money, airtel money, pay U money, jio money, patym
etc.

Paytm an Indian based company offers online recharges & payments services has introduced the
first mobile shopping app that allows users text messenger before they buy. The introduction was
done by its founder & CEO Vijay shekhar sharma with the presence of Google India head, rajan
anandan in an event.

Paytm systems make our life easier on mobile by completing a transaction of paying money.
Paytm is useful our life. Paytm is one of the most popular & widely used website which makes
its users happy in many ways.paytm wallets, as mentioned above is the digital payment
instrument where you can transfer money from your bank account or credit card to use for
transaction on the platform. You need to set up an account using your mobile number & email ID
to setup a paytm account & transfer cash to the wallet.

India aims to become cashless now. The online mode of payment has been increased & most of
us are looking for safe & secure ways of doing it. Mobile wallets or digital wallets or e-wallet
apps allow you to pay electricity bill, mobile recharge, get movie tickets, online shopping & do a
lot more right from your mobile. There are various systems to meet the remittance requirements
of users depending upon their time criticality and cost sensitivity National Electronic Funds
Transfer (NEFT), Immediate Payment Service (IMPS), Aadhaar Enabled Payment System
(AEPS) and recently Unified Payments Interface. The need for making bulk and repetitive
payments is met by systems such as Electronic Clearing Service (ECS), National Automated
Clearing House (NACH) and Aadhaar Payment Bridge System (APBS) etc. 1

1.1. History :

1.1.1.Background :

Paytm was founded & incubate by one97 communication limited in 2010, as a prepaid mobile
recharge website. In an interview, its founder vijay shekhar sharma related how he was inspired
to saw vegetable vendors using their mobile phone to receive payment form some customers.
The firm started by offering mobile recharge, adding bill payment & e-commerce in India, with
product similar to business such as filpkart, Amazon, snapdeal. This led to him establishing
paytm wallet in 2013.

In 2013, the company launched paytm wallet, which become India's largest 'moblie payment '
service platform with over 150 million wallets & 75 million android based app downloads as of
November 2016. The surge in usage of the service was largely due to the demonetization of the
500 & 1000 rupee currency note's after 8th Nov 2016, paytm transaction & profit increased
significantly.2

1.1.1. Founding :

In March 2015, Indian industrialist Ratan Tata made a personal investment in the firm.

1.1.2. Recent :

In August 2016, paytm received on investment from mountain capital, one of Taiwan based
media teks investment founds, which valued paytm at of over US D$ 5 billion. Paytm launched
bill payments services in Canada, its first overseas market in March 2017. The company

1
http://www.google.co.in/amp/mgadgets.natv.com
launched a dedicated app & website, paytm mall for the online market place business on 27 Feb
2017 & aims to offer a unique combination of the mall & bazar concepts to Indian consumer.

In may 2017, paytm launched paytm payments bank for paytm e-wallet users. In July 2017,
paytm acquired a majority stake in insider. In allowing it's user's to book event instantly. By June
2017, paytm mall, the recently launched online market place of the noida based organization, has
confirmed that it is digitizing the catalogues of more than 1000 cars & two wheeler dealership to
increase online usage & offline sales. In June 2017, the economic times reported that paytm was
seeking a license to set up a money market fund to enable its users to store cash & earn interest
on it. Paytm users can also pay for the fuel at Indian oil petrol pump through paytm wallet. This
strategy not only enables Paytm to serve multiple needs of the customers, giving them a holistic
experience by saving their time and efforts but is also expected to be helpful in cross selling and
up-selling and thus increasing the overall profitability of the organization.

It has even obtained the license from Reserve Bank of India to run a Payments Bank. As a result,
Paytm is amongst the top 7 e-commerce companies in India to have billion-dollar valuation &
transformed the business model of PayTm from a recharge web site to a payment cum e-
commerce marketplace. PayTMs entire business was conducted on the internet, though it has
very recently launched non-web based transaction methods. The surge in internet users helped
firm to establish its base in the market.3

1.1.4. Post Demonetisation:

PayTM growth had almost stagnated in the middle of 2016, the use of its e-wallet was growing
but not at a very swift rate. On 8th Nov'16, the Government of India ceased the legal tender of
INR 500 and INR 1000 notes. As Reserve Bank of India(RBI) was not able to supply this huge
amount of currency in a short time the following months witnessed a huge gap between the
demand and supply of new currency notes, in wake of this people were forced to resort to e-
wallets and other methods for transactions. Shopkeepers, roadside vendors all resorted to e-
transactions during this time. PayTMs advertisement campaign "PayTM Karo" resonated with
the minds of the people and helped it take full advantage of the opportunity that presented itself.
A lot of investment by the company following demonetisation helped it become the most used
wallet in the country. In 2016, the company had also invested a huge sum in becoming the title
sponsor of the Indian cricket team and this played off quite well as the timing of a many cricket
matches coincided with demonetisation. Post demonetisation PayTM daily transactions increased
to 5 million a week which is roughly equal to the combined average of a number of transactions
by credit and debit cards daily. To expand its reach PayTM hired 20,000 sales people in 650
districts in the months of December 2016 and January 2017. To administer the increase in the
number of daily transactions PayTM bought 1,300 new servers to build a network that could
support 10 million transactions a day, that would help it virtually double its capacity.

However, by March 2017 RBI had pumped back about 85% of the currency that had been
brought out of commission, as a result of the use of e-wallets and also PayTM in the country has
shown a decline.5The government wants India to go cashless, but doing so is not easy. Cashless
transactions have their downsides for consumers. But, for those with access to digital payments,
rejecting cashless options or hesitating to embrace technology is also not the answer, especially
in the wake of the cash crunch brought on by the governments demonetisation move. Questions
of access aside, a cashless world has its benefits. Embracing cashless options 5and being an
informed consumer who is aware of the available systems and their designs increases the chances
of a convenient and consumer-friendly experience.Traditionally, online transactions were done
either by providing debit and credit card details or through net banking interfaces. While there
were issues of security, which kept improving, the payment experience was not very user-
friendly. These options were also largely restricted to computers with access to internet. But after
the smartphone revolution, things have changed entirely. India has seen an explosion in digital
payment options, from e-Wallets to the Unified Payment Interface to a combination of the two.
There are many cashless payment options available in India. 5 Best cashless payment options in
India.

1) E Wallets: E Wallets have become very famous nowadays. After demonetisation, use of e
wallets has been implemented at a very large-scale. These e wallets allow users to make
payments using your mobile number or by scanning a QR code which takes place in a jiffy. All
you need to do is simply download a wallet like paytm.
 2) UPI: UPI also known as Unified Payments Interface is another great way to go cashless.
Unified payments interface also called UPI is system of payments. Using unified payments
interface, people can transact using their smartphones. To pay using this system called unified
payments interface, you need 2 important things: Smartphone and a Bank Account.

3) Plastic Money: Plastic Money means debit cards and credit cards that are used at ATMs for
cash withdrawal and POS machines while shopping. Having a debit or credit cards make you
burden free from carrying cash.

4) Net Banking: Net Banking is another handy way to get cashless transactions done. All you
need is a bank account with e banking facility enabled on it. You can transfer funds to others
account from the comfort of your home. There is no need of going to your bank to get transfers
done. You can make all payments and transfers yourself. This is a very convenient way to go
cashless in India as well.

5) Aadhaar Card: Aadhaar Card enabled payment system allows a person to pay using his
aadhaar card if it is linked to his bank account. Once you link your aadhaar card to your bank,
you can make payments using your finger prints.2

1.1.5. Payments bank:

The challenges faced by these payment banks have been divided here by the consumer base
which has been divided into two major categories the banked segment that refers mostly to
people in urban areas, the unbanked segment which refers mostly to the rural segment and the
not so tech-savvy people. When considering the banked segment, the biggest challenge is the
resistance to change from the traditional banking system, also payments banks pose various
security and reliability issues. While considering6the unbanked population, banking illiteracy
poses the biggest problem. People are either not aware or are reluctant to use e-wallets and
consider cash as the only reliable option for making transactions. Amenities such as internet,
smartphones are still esoteric in the country.

2
http://en.m.wikipedia.org/wiki/paytm
 Focusing on good technology, better and more secure methods for transactions using apt
marketing strategies to increase the awareness regarding this payment mechanism, giving more
incentives to the users such as cash backs, discounts, bonus and royalty points are few ways that
payments bank can make their way into the current banking ecosystem of the country.7

1.1.6. PayTM in Indias Development:

The e-commerce as has been mentioned earlier has seen an outstanding growth in 2014 - 2016.
The growth was because of the high rate of technology adoption led by the increasing use of
devices such as smartphones, tablets and notebooks, and access to the internet. Because of e-
commerce companies like PayTM this sector in India has grown by a compound annual growth
rate (CAGR) of 34% since 2009. That is why to get the maximum benefit, public sector firms
like "Delhi Jal Board", "South Bihar Power Distribution, "BSNL", etc, have adopted e-commerce
by partnering themselves with PayTM. A company like PayTM is making India a digital nation
with an approach towards corruption less society. The number of middlemen involved when you
buy a product is reduced as companies like PayTM have a transparent system of knowing the
seller. Government can ensure right taxes on every product. It becomes difficult for one to evade
taxes with all the transaction data available online. The e-commerce sector comes under the
Information Technology sector. The sector has increased its contribution to India's GDP from
1.2% in 1998 to 7.5% in 2012. According to NASSCOM, the sector aggregated revenues of
US$147 billion in 2015, where export revenue stood at US$99 billion and domestic at US$48
billion, growing by over 13%, since PayTM is the largest e-commerce company in India, it
makes a significant impact in the Indian economy. 3

2. Objectives of the study:

1) To study the emergency of mobile wallet.7

2) To study of various types of mobile wallets.(mobitwik, free charge, LIME, paytm etc.)

3) To study the increase in use of paytm in our daily life.

3. Hypothesis of the study:

3
http://www.google.co.in/amp/m.thehindubusinessline.com/...
H1. Many consumer preferred paytm over other brand in plastic money.

H2. Usage of plastic money & digital payment before & after demonetisation.

4. Scope of the study:

India's witnessing an exponential growth in the area of digital payment in recent times. With
ever increasing internet & mobile penetration, the country is all set to witness a massive surge in
the adoption of digital payments in the coming years. The study a focuses on providing merchant
with multichannel payment services. Because e-wallet will be a mainstream option for person to
person or person to business payment.

5. Signification of the study:

The study will help the people gain knowledge about the usage of digital wallet world. The study
will help the people gain knowledge about the usage of paytm. India's first digital mobile wallet
& its working. The study also help people using mobile wallet gain in beniftion.

6. Research Methodology:

a. Data collection:

Data will be collected through primary as well as secondary sources. Primary sources of data
will be filling of questionnaire of the paytm use of the people & the personal discussions of the
paytm secondary sources consist of reference book & online resources.

b. Sampling design:
1. The universe: research methodology is a systematically solve the research problem this
study focuses on.

A. Businessman.

B. Young adult.

C. Boy's college students.

2. The sample size: the classification of sample is as follows.

Table no. 1

Sample size of research study.

Categories No. Of males

Businessman 40

Young adult 30

Boys college students 30

Total 100

3. Sample method:
The sampling method used will be judgemental. Judgemental sampling is a non - probability
sampling technique. Where the researcher select's units to be sampled based on their knowledge
& professional judgement.

4. Data analysis:

Suitable statical technique shall be used to draw inferences. Area covered for the purpose of
research bin kandivali region.

5. Period of the study:

The study will be conducted during the period 2017 - 18.

6. Limitations of the study:

1) The study cover the usage of the paytm among the male is the limited.

2) This study is limited for the specific area i.e kandivali region so it does not cover the
whole population.

3) This study is limited for the specific age i.e. 18 to 60.

4) The sample size for this study is 100. The sample size is very small.

7 ) review of literature:
 According to paytm research (on 24 April 2017) most of consumer like shopping experience
from Paytm by buying laptop.

I bought HP laptop costing 30,000/- from Paytm on 24 April 2017. In one week it got delivered,
that is ok. In first day only I found out it is defective piece, its touchpad not working properly
and battery too draining in one hour only where as this model gives atleast 4 to 5 hrs of battery
life but thats not all, I found out my laptops warranty has already started 7 months back
(warranty already started on 10August 2016). Holy Shit!!!. They have given me used laptop.
This is absolutely fraud case.

I started calling them for return for such fraud case and they simply refused. But still then I
agreed for replacement and started hoping for replacement. But now its 3 weeks passed and I still
didnt get any reply for replacement instead of calling these guys every two days, they simply
says sir it will take 48 hrs, our team is working on it. Thats not all of level of bullshit, Paytm
also blocked my mobile number, I had to call from different mobile every time. I dont know
when these guys will replace my HP laptop. It was my biggest blunder to buy from Paytm.
Below are proof (warranty status on HP website and my laptop order invoice)of this Fraud Paytm
and that Fraud seller.4

According to customer review on 25 July 2016 paytm app is Fast and reliable.PayTm is the best
online money transaction app. It make me safer then any other app.it helps in sending money,
mobile dth recharges, electricity bill, gas booking and many more. Every place paytm is avilable.
But to use it we must have best internet. it makes work easy and simple with the relaxtion at
home.I used only Paytm Wallet to Transfer money instead of giving my bank details. Paytm is
very secured site for our daily online transaction .we can use this as your online wallet also.

According to erika fernandes(2016), Paytm is the most popular and trusted websites among all
the online shopping websites and online wallets. It not only allows users to recharge their
accounts and pay bills but you can buy grocery items, electronics, apparels, accessories and
almost all household products. I've been a registered user of Paytm since 2 years and everytime I
need to pay my bill, paytm offers me a 5-10% cashback option which makes me save every
month on every bill. Recently, paytm also offers users to receive cashback on buying products
4
http://www.google.co.in/amp/s/www.sitejabber.com/reviews/www.paytm.com/amp
like Nescafe, bourbon, cornetto, kitkat and milk products as well and hence when we buy these
products, we can see a code inside the packet and redeem it via Paytm and most of the cashback
offers are 50-100% which is a great cashback offer ever seen. Paytm has its own market place
that we can find on their website where we can either choose to sell our own products for paytm
cash or buy products from paytm directly. Most of the electronic products are sold at 10-25%
discount and there are also dry fruits available that have a huge discount along with other
products like beauty products and household groceries. There are offers run from time to time
where sometimes we get 25-50% cashback on grocery products and we can easily find these
offers on the home page of paytm. We can also buy flight tickets and bus tickets easily for a
better discount on paytm and this includes movie tickets as well where paytm recently offered a
50% cashback on booking tickets for the latest movie from any website. The cashback amount
we earn can be again utilized for buying products online with paytm wallet or we can use this
amount by withdrawing the money to the bank by paying a 4% fee. This option is, however,
available only on the app and not on the website. I've purchased groceries thrice from this
website and received the delivery within 2 days of purchasing the same. The customer care as
well replies within 24 hours if we have any queries with respect to the orders or doubts about
buying or selling products on paytm.

customer request rejected on April 2016 I ordered an Insulated bottle cover from Paytm which
on website looks like a nice pink cover and when it arrived, I was surprised to see that what they
call Insulated is nothing else but A Roll of thermocol placed inside the cover and because of this,
no bottle fits inside it. In addition to that when I checked the Product description, it was no
mention about the thermocol, neither the image showing inside of the bottle cover. After this I
Immediately raised a return request on their website on 11th of March. and marked the reason as
did not like the product since it was present in the dropdown. Since nobody turned up to pick the
product till 5 days, I again checked on their website and I was shocked to see that my return
request has been rejected by seller.Upon contacting Paytm, one of their said they will look into
the matter. As the seller will only accept defected/wrong products. Upon telling them that in this
case I would like to change the reason so they said"Please provide us with 48 hours of time " and
they mentioned the same in the email.After 3-4 days, as there was no update I again called Paytm
and interacted with Sandeep Sharma, who gave me guarantee that they will resolve it by 24
hours.Again after 2 days since there was no update I called back to the support team then
Sandeep Sharma was busy and my call was transferred to Asad Raza who asked for 24 hours one
more time and promised me that they would resolve it and they will call me back to check.Again
a week passed and there was no update and this behavior went on during which I interacted with
Shubham Tiwari, Piyush, Gini, Neha, Surjeet, Alok, and each and everyone of them asked for 24
hours to 48 hours and nobody resolved it. I kept on asking the progress on this as in what is still
pending and what has been done till now but they were not ready to disclose it since they had
done absolutely nothing, They gave ETAs and almost 9-10 times they missed their deadlines.
Which shows their dedication towards the work and customer satisfaction.The company
compares themselves with giants like Flipkart and Jabong where as the
support/service/products/website information/on time deliver/return pickups provided by Paytm
is not even close to 10% of what Jabong/Amazon offers.So finally on 18th of April (1 month and
7 days after placing the return request) I got an email saying the seller is not ready to accept it.So
it indicates that company will continue having incomplete information on their products and
wrong categories in return request dropdown (which even seller doesn't accept) and is still not
ready to face the consequences. which clearly indicates the fraud intentions of the company and
customer has to loose out money and face issues and waste money on calls and bear mental
torture from the care team.I would have still been happy if I would have got some fruitful
outcome for more than 1 month of waiting with patience.They are losing their valuable
customers as I would never dare to deal with this fraud company ever.

New experience on paytm app, I am shopping online from two years now, once I was browsing
online and searching for some products and found that there is very nice offer on paytm.com
when I compare it with other websites the prise on PaYtm was very less they were giving
cashback offers which made final Price unbelievable. I was not sure that I should buy from this
website or not but I finally made my mind and bought a trimmer from this website. I purchased it
at Rs.500 less and the product was awesome when I started using it, i founded value for money
product. I never faced any problem in it. Then from time to time I am bought few more
products , returned two of them and everything was donevery comfortably. Then once I talk to
customer care they also responded well. And packing done by Paytm is nice. In paytm the only
problem in that they delivers the products in 7 to 10 days. I will not prefer you to buy from this
website if you are in hurry. And want it in 2 to 3 days. Rest mine 99% experience was great and I
love you shopping on Paytm. 5

According to rashika on may 2017, I have placed an order for my MacBook charger and I'm
deleivered a defected peace with no invoice in the package.. after writing so manyyyy complaint
mails thy quickly have sent me the soft copy of the invoice without addressing the main problem.
And after that I have not seen any mail from them in response to my defected product for which I
have paid in advance. So buying online from paytm is at your own risk and seen so many feed
back of similar type like.. poor product quality, discrepancy in pic what is there on shopping site
and what has been deleivered etc.. and the most no one response to the problem and thy only ask
for time.. system is yet to update or send us the product pic etc etc.. but just because thy have
received money in advance so thy r not bothered. Pl do not buy from paytm.. it's extremely poor
on costumer service front and there is no contact no where you can contact them every call goes
on auto answer machine where thy don't have any option of complaint and the funniest part is
when I'm entering the order no as machien is directing me it says.. u have entered wrong order no
and the call gets disconnected. It's so so strange. And once I could reach to one of their customer
executive by following the option of wanna open your paytm account and that guy also didn't not
help me after hearing my issue he said I'm transferring n disconnected my call and after thy don't
know what thy did I just couldn't reach to customer care from same option. May be that blocked
my no. I don't know but I'm now totally disgusted as even they have not given their headoffice
no thy don't have greviance email I'd or contact no.. even the marchant who is deleivering you
the product is not giving his contact no so that customers do not reach them.. you hide
information when you are not following ethical practice and harassing people.6

On, jan 2015 Paytm.com is the newest website containing wide variety of products. The website
has recently captured the market with its exciting offers and cash backs. This website is a
complete package in short. The website offers the buyers to make a choice between good quality
of products. One can compare the prices available in other websites and in paytm.com . Paytm
comes with exciting cash backs which other websites do not. In paytm.com if any cash back

5
http://www.google.co.in.paytm.comcustomer.userreviewd.com

6
http://trustedcompany.com/in/paytm.com-reviews
offer is available on a particular product we can apply the promo code and grt cash back in our
paytm wallet, which can be used for online movile recharge or it can also be used to shop from
other websites like bookmyshow.com,makemytrip.com,zovi.com etc. Paytm gives cash back to
its customers within twenty four hours when the order has been shipped by the seller. Now after
getting the cashback we can utilise it for the purpose of our online mobile recharge or online
shopping from the above stated websites. Paytm is becoming favourite of the buyers very soon
and it is capturing the market very rapidly.7

Since 2017, i do not remember the password, i am trying to reset my account password. But now
the only way to reset password is by calling the customer care number 0120-3888388. But i have
been trying and the customer care number is always engaged. I have been trying to reach out
care@paytm.com but got a automatic reply that any issues sent to that mail id are not monitored
any more. It would have been very comfortable if Paytm also would provide the option to reset
the password through a password recovery email.8

maulik madhu ( 2015) the good service. previously Paytm only provide Mobile recharge,bill
payments,bus tickets,but last year they were start selling stuff.Last diwali Paytm given awesome
discount on clothing,footware,etc..I have placed some order like sports shoes.paytm tie-up with
zovi.com.but some technical issue with both company so always sending blue small size tshirt
instead of sports shoes.after receive useless product we have communicate about useless product
so paytm return pickup & refund my money.so my experince with paytm not good.9

consumer behaviour the ordered 2pcs Crown Design Rhinestone Embellished 5.5 Size White
Wedding Rings for Women From Damai Impex and 3pcs Leaf Open Design Alloy Rings for
Ladies with order number # [private info removed] on 24 September. Till today 22 October I did
not received the product. They sent the courier through Gati International and don't what they
have done to the product. I am going to log an FIR against Gati & Paytm both and will send

7
http://www.google.co.in.paytm.comcustomer.userreviewd.com

8
http://www.google.co.in/amp/s/www.sitejabber.com/reviews/www.paytm.com/amp

9
http://www.google.co.in.paytm.comcustomer.userreviewd.com
them a legal notice as well. I happy that they gave me chance to take a legal action. I will ask for
a very high compensation and they will suffer this time10

money not refund I purchased a mens wallet from paytm, due to inside damage of the wallet, I
have returned the wallet, I got refund also, but with in a hour they have deducted that amount
from my paytm wallet, many time I tried to contact them, but it is always comes engage, I
message also many times, but I got reply that I have spent that money somewhere else, still not
result, being regular customer, it was very bad experience with paytm11

According the saksham chauhan (2014) a nice recharging website with dicounts and coupons. i
came to know about it a year ago. this website allows me to recharge fastly, securely and with
discounts sometime. this is not a fraud website. it actually does recharge. sometimes if there is
problem with recharging, the customer care resolves it as soon as possible. you can do mobile,
dth and data card recharge, pay mobile, landline, electricity, data card, gas bill and can buy bus
tickets. the best part about this site which makes it exceptional is it paytm shop which gives me
access to shop among various categories such as clothing, footwear, watches, sunglasses,
spectacles, beauty and personal care, clothing accessories, western wear, jewllery, beauty,
personal care, bags, belts, wallets for both men and women. bedsheets, curtains, towels, bean
bags, covers, blankets & quilts, rugs & mats, cushion covers, kitchen linen, diwan sets, pillow
covers, clocks, wall shelves, lamp & lighting, flower pots & vase, wall arts, to customize your
home. kitchen tools, electronics, books and fitness products are also available. the price and
delivery time is decent. in all a good website.

On Dec 2013 paytm an innovative website who started their bussiness model by a mobile
recharging site about the paytm.Com.. Recently I started purchasing many of the items and due
to many reasons it has become my favorite site..(yaa I preffered it over flipkart) I just loved
purchasing from this site for many reasons some of theare as follows 1.. it is having wallet
which is widely accepted on mostly all Indian reputed sites... 2 it had a wallet facility which is
licensed by reserve bank of India.. so we can blindly trust it. 3 it runs various offers some od F
then are like... it gives us extra cash or cashback when we add some money to the wallet, Time to
10
http://trustedcompany.com/in/paytm.com-reviews

11
http://www.google.co.in/amp/s/www.sitejabber.com/reviews/www.paytm.com/amp
time it releases many promo codes which can be used to get additional discount.. 4 many other
websites release coupon codes like if buy from their site as in case on snapdeal itll give us
coupon codes.. which 'll again can be used on paytm to get additional benefits.. 5 these
CREDITS of cashback money can be easily used to buy different types of products itself on
paytm.com or on different sites as I rolf u that you that many Indian sites are now supporting
paytm wallet service.. 6 my opinion why I like paytm is that is app I am a big fan of the paytm
2 apps... 7 You 'll guessing why I told 2 apps..hehe.. first is the shopping and wallet apps and
the I other one us the wallet App.. from the wallet App u can instantly transfer money to your
loved one's... with a super fastening speed... 8 the most importantly , currently it's running the
best offer mainly talking for electronics... and again the best part is whatever cashback is pays
can be used as a virtual currency on other sites as well .... so I just loved this innovative concept
integrated with other websites indirectly.. by is Pamtm wallet... is amazing... only this is the only
site in india to use a concept like this... in the end I would like to say a view points on its prompt
delivery... as I live in next to metro city that is Jaipur and they claim to deliver in the Metro cities
in 4 5 days.. the packing was also very good. so in the end I must say that it's a complete website.
enjoy it.surf it.12

In 2016, I have ordered sunglasses, luckily not very costly. Like any other website, I have trusted
Paytm Also. My mistake was I have not opened the courier cover in front of the courier guy,
when I opened the cover later, its an empty cover. Courier guy vanished, no customer service
number responds, I have seen hell. very unpleasant experience. I will never anything from Paytm
and never suggest any friends to buy from Paytm.paytm is fraud service, I purchased a product
from Paytym. It was look old not a good product at all. I have requested for the return as soon as

I got the product, It been a month it has not been collected from house, Look like I lost my
5000.I want to sue this company,I have faced an issue where I have booked a ticket one month
before for Diwali vacation, as you all know how bus operators inflate prices during festivals.
But, suddenly 2 days before the date of journey the bus service has cancelled the bus. Then
Paytm guys didnt give me any update, I have to call them and say that I got a message from the

12
http://www.google.co.in.paytm.comcustomer.userreviewd.com
travels saying the service has been canceled. It shows their' I don't care about customer once the
payment is done' attitude. And then they simply.

To be very honest with you about this apk many supporters and followers are sharing this apk.
Even with in few chin days this apk took name and fame from everywhere.in other hand I would
be saying that I will like to indicate u something that u know I was at one stationary shop and I
took 2 copies.suddenly one of the beggar came he said to shopkeeper will u provide me some
money for food.i have not eaten food since last 2 past days but due demonotisation of rupees 500
and 1000 rs note he was unable to give.but I paid payment with paytm to shopkeeper and he was
standing .from his bag of beggar I saw android phone he said paytm karo. Paytm is an online
paying application. It helps you to pay if you are not carrying your wallet with you. and now day
very one is using it and are very use to of this application even the retailer shop have access to
paytm .You can simply download the app and the requirements are;1)you should a credit card or
a debit card holder2)you have to download the app3)smartphone with internet connectionthe
main features of paytm are that it very accessible any where you want . pay your bills sitting at
home .you can even book movie tickets, train tickets amusement parks .it is very useful during
these day you don't need to stand in the line for money just need is the paytm app in your
device.The concept of paytm feature is very unqiue and useful for people .In this demonetisation
paytm play very important and useful role for people.Just download the paytm app in your cell
phone or any device and attach with your bank account its is a kind of net banking, the design
and layout is very simple everyone can use paytm and transfer and add the fund easily without
any problem.you can book movie ticket, fill your eletricty bill, transfer fund, add fund, book
flight ticket, gas cylinder etc with your paytm app without any problem and secure your time
.people should use paytm at least one time to about the technology .

Hello frnds, paytm is one of the most favourable wallet all over the crowd as it provides for
various recharges, shoppings, bookings of buses fights , hotels and many more. Further it has the
option for cashback in respect of each transaction .BY entering promocode , u will be eligible for
cashback in respect of transaction made by you.Paytm provides for payment of electricity
through account id mentioned in your bill however cashback offers on recharges and other
payments are going to be change on tume to time basis. So we can get update of promo code by
viwing update tab. Paytm payment function is provided with net banking, debit cards ( even
Rupay debit cards) credit card etcPaytm also provides for sunday bajar on which things are
available on very cheap prices so u should install this and get full benefit.

Paytm wallet is best among all other online wallet.I had good experience with paytm wallet.when
I know about paytm wallet.I make account on it.i got 10 rs for joining.paytm wallet is good and
reliable for every transcation related to recharge, online paytm to any merchant like domino's
etc.another good thing about paytm wallet is u can instantly send paytm money to u r bank
account within second u r paytm money transfered which is best among all.u can also buy
product on paytm through wallet for that paytm gives additional cashback.overall paytm is best
and reliable trustfull.Paytm has a security transactions which had 10rs to 100000 and etc
something we had fear that the money will safe or not exactly the money its safe yes when
coming to the money the credit cards and debit cards yes in the PAYTM youhad some liitle
doubts like my credit card is safe or not STOP ALL this doubts youwill protect and your money
will be safe with paytm so for starting an account in paytm like you had free signup and loginand
make your recharge for any sim.

I am using Paytm wallet from last 2 years and it not only saved me to carry cash but also gave
me a lot of cashback offers as well. Paytm was the first in India who opened a way for our
citizens to go cashless. After years presence every other vendor came in market with similar
packages, they are also good but being our first mobile wallet Paytm have a soft corner.These
days Paytm wallet is accepted everywhere either petrol pump, tea shops, shopping, marts, flight
& bus tickets, IRCTC etc. I really love the Paytm transactions, it always gave me good cashback
with shopping and recharges. I remember those days when my IRCTC tickets or Food panda
dinner delivery falls less with Paytm wallet rather than net banking or credit card options
because of Paytm cashback's.Cashless transactions are the future of India and Paytm and similar
wallets are playing a big role in it. We should encourage and help others to accept mobile wallets
so that it can reach to micro level of society, It will help in economic growth and sustainability of
our country.13
13
http://m.mouthshut.com/product-reviews/Paytm-Wallet-reviews-925860650-sort-rating-order-d-page-2
References:

http://www.google.co.in/amp/mgadgets.natv.com

http://en.m.wikipedia.org/wiki/paytm

http://www.google.co.in/amp/m.thehindubusinessline.com/..

http://www.google.co.in/amp/s/www.sitejabber.com/reviews/www.paytm.com/amp

http://www.google.co.in.paytm.comcustomer.userreviewd.com

http://trustedcompany.com/in/paytm.com-reviews

http://www.google.co.in.paytm.comcustomer.userreviewd.com
http://www.google.co.in/amp/s/www.sitejabber.com/reviews/www.paytm.com/amp

http://www.google.co.in.paytm.comcustomer.userreviewd.com

http://trustedcompany.com/in/paytm.com-reviews

http://www.google.co.in/amp/s/www.sitejabber.com/reviews/www.paytm.com/amp

http://www.google.co.in.paytm.comcustomer.userreviewd.com

http://m.mouthshut.com/product-reviews/Paytm-Wallet-reviews-925860650-sort-rating-order-d-page-2

Name Name

Ekta Shah Namita. S. Wadnere