Getting Started

Veritas™ High Availability
Agent Pack 2Q10

Getting Started Guide
Veritas High Availability Agent Pack
Getting Started Guide
Copyright © June 2010 Symantec Corporation. All rights reserved.
Symantec, the Symantec logo and Veritas are trademarks or registered trademarks of
Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be
trademarks of their respective owners.
The product described in this document is distributed under licenses restricting its use,
copying, distribution, and decompilation/reverse engineering. No part of this document
may be reproduced in any form by any means without prior written authorization of
Symantec Corporation and its licensors, if any.
THIS DOCUMENTATION IS PROVIDED “AS IS” AND ALL EXPRESS OR IMPLIED

CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH
DISCLAIMERS ARE HELD TO BE LEGALLY INVALID, SYMANTEC CORPORATION SHALL
NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION
WITH THE FURNISHING PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE
INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE
WITHOUT NOTICE.
The Licensed Software and Documentation are deemed to be “commercial computer

software” and “commercial computer software documentation” as defined in FAR
Sections 12.212 and DFARS Section 227.7202.
Symantec Corporation
20330 Stevens Creek Blvd.
Cupertino, CA 95014
www.symantec.com
Third-party legal notices

Third-party software may be recommended, distributed, embedded, or bundled
with this Symantec product. Such third-party software is licensed separately by
its copyright holder.
Technical support
Visit http://www.symantec.com/business/support/assistance_care.jsp for
product assistance. Use the Knowledge Base search feature to access resources
such as TechNotes, product alerts, software downloads, hardware compatibility
lists, and our customer email notification service. If you encounter an error
when using a product, include the error number preceding the message when
contacting Technical Services. You can also use the error number to search for
information in TechNotes or documents on the Web site.
Veritas High Availability Agent Pack
Overview
This Agent Pack is the release vehicle for Veritas high availability agents by
Symantec. The Agent Pack includes the currently shipping agents for Veritas
Cluster Server (VCS) and Veritas Cluster Server One (VCS One). The Agent Pack
is released independently of the product release trains.
The agents are organized by platform into five directories: AIX, HP-UX, Linux,
Solaris, and Windows. In the directory for each platform, the agents for a
supported architecture or software distribution are further classified into three
categories:
■ Application agents on page 18
■ Database agents on page 20
■ Replication agents on page 20
In addition:
■ Agents that can be used with Veritas Cluster Server One are currently
grouped in a separate directory under each platform.
See “Veritas Cluster Server One agents” on page 22.
■ An Agent Builder tool for building custom agents is available in the
application agent directory for each UNIX platform.
Information about supported versions of VCS and VCS One, applications, and
operating systems is available at:
https://vos.symantec.com/agents
For additional information about VCS support, see “Agent support for minor
versions of VCS” on page 23.
For the latest updates or software issues for agents on this release, see the
following Technical Support TechNote:
http://entsupport.symantec.com/docs/282004
Contact your Symantec sales representative for details about the agents on this
Agent Pack, additional agents under development, and agents available as part
of Storage Foundation products or through Symantec Consulting Services.
4 Veritas High Availability Agent Pack
What’s new in this release

The Agent Pack release includes the following new features and changes.
For a list of enhancements and fixed issues, refer to “Enhancements and fixed
issues” on page 7.
Common to all the agents

■ The Agent Pack no longer ships on a software disc. Instead, the Agent Pack
is available in the form of a tarball from the following location:
https://fileconnect.symantec.com
The agents are also available as individual tarballs from the following
location:
https://vos.symantec.com/agents
Application agents
■ Enhanced ACC Library on the AIX, HP-UX, Linux, and Solaris platforms
■ Enhanced SAP NetWeaver agent on the AIX, HP-UX, Linux, and Solaris
platforms
The Veritas agent for SAP NetWeaver on the AIX, HP-UX, Linux, and Solaris
platforms now supports the Gateway and Internet Communication Manager
(ICM) processes.
■ Enhanced SAP NetWeaver agent on the Windows platform
The Veritas agent for SAP NetWeaver on the Windows platform now
supports the Gateway, Internet Graphics Server (IGS), and Internet
Communication Manager (ICM) processes.
■ Enhanced SAP Web Application Server agent on the Windows platform
The Veritas agent for SAP Web Application Server on the Windows
platform now supports enhanced second level monitoring for SAP
Application Server running as Java. The agent uses the sapcontrol.exe
utility provided by SAP to check the status of the Application Server
running as Java.
■ Enhanced SAP NetWeaver agent on the AIX, HP-UX, Linux, and Solaris
platforms
The Veritas agent for SAP NetWeaver on the AIX, HP-UX, Linux, and Solaris
platforms now support Gateway and Internet Communication Manager
(ICM) processes.
■ Support for PeopleSoft PeopleTools 8.41, 8.42, 8.43 on the AIX, HP-UX,
Linux, and Solaris platforms
Veritas High Availability Agent Pack 5
■ Support for SAP MaxDB 7.8 on the AIX, HP-UX, Linux, and Solaris
platforms
■ Support for WebLogic 10.3.x (such as 10.3.1 and 10.3.2) on the AIX, HP-UX,
Linux, Solaris, and Windows platforms
■ Support for Oracle Application Server on HP-UX 11iv2 and HP-UX 11iv3 on
Itanium and PA-RISC
■ Support for Oracle e-Business Components on HP-UX 11iv2 and HP-UX
11iv3 on Itanium and PA-RISC
■ Support for Essbase on the AIX, HP-UX, and Linux platforms
■ Support for the following application agents on ppc64 platform (for Linux
Red Hat Enterprise 5.0 or SUSE Linux Enterprise Server 10, 11 or both, as
applicable)
■ ACC Library
■ AgentBuilder
■ Oracle Application Server
■ SAP LiveCache
■ SAP NetWeaver
■ SAP WebAS
■ WebSphere
■ WebSphere MQ
■ WebSphere MQ FTE
Database agents
■ Support for the following database agents on the ppc64 platform (for Linux
Red Hat Enterprise 5.0 and SUSE Linux Enterprise Server 10, 11)
■ Informix
■ MySQL
■ SAP MaxDB
■ Support for MySQL on HP-UX 11iv2 and HP-UX 11iv3 on Itanium and
PA-RISC
Replication agents
■ Support for the following replication agents on VCS 5.0 MP4 on Linux for
IBM Power Systems
■ DB2 HA/DR
■ DS4K Remote Mirror
■ MetroMirror/GlobalMirror
■ Mirrorview
■ NetApp SnapMirror
■ SVCCopyServices
■ SRDF
■ Support for HP EVA Continuous Access (EVACA) for HP EVA arrays on the
AIX platform
■ Support for Oracle Data Guard agent for Oracle 11gR2 on the Solaris
platform
■ Enhanced Oracle Data Guard agent with support for the following features
for Oracle 11gR1 and 11gR2 on the Solaris and Linux platforms
■ Support for active physical standby
The agent now has two new action entry points for supporting active
physical standby—activateStandby and deactivateStandby. The
activateStandby entry point converts the physical standby database
into active standby which results into the state changing from Mount
to Read Only with redo apply. The deactivateStandby entry point
converts the active standby database back into physical standby which
results into the state changing from Read Only to Mount.
■ Support for flashback
The agent now has a new attribute, Flashback, and two new action
entry points, flashbackRecover and getremoteSCN. It is used to recover
the old primary when coming up after a crash. It works if and only the
Flashback attribute is set to 1.
Note: For detailed information about the enhancements and installation

instructions, see the Installation and Configuration Guide for the respective
agent. These guides are available on the Agent Pack tarball.
Enhancements and fixed issues

This section describes the enhancements that are part of this quarter's Agent
Pack. It also lists the issues that have been fixed. The number in parentheses is
Symantec’s internal tracking number.
Application agents
ACC Library
■ Fixed the Proc:: RemoveIPCResourcesForUser sub-routine to handle shared
memory segments greater than or equal to 4 GB on the AIX platform.
[2033509]
■ Updated the LogInt::Message sub-routine to avoid using halog(1M) inside
Solaris zones during monitor and clean entry points. Logging for these
entry points will be done to Agent_A.log only, and messages will no longer
be logged to the engine_A.log which is in the global zone. The behavior for
other entry points remains unaffected. [2065029]
SAP NetWeaver
■ Removed validation of SAPMonHome during Online if SecondLevelMonitor
attribute is set to 0. [1993929]
WebLogic
■ Earlier, on VCS 5.1, while importing the WebLogic type by executing the
WebLogic9Types51.cmd script, the AEPTimeout value was set to 0 instead
of 1. This caused the agent to execute hatype command during every entry
point. This issue is now fixed. [2050066]
■ The WebLogic agent now correctly matches the IP address given in the
agent attributes. [2047384]
WebSphere MQ Windows
■ Fixed security issue related to agent installation on Windows 2008
platform. [1973511]
WebSphere MQ UNIX
■ Improved cleanup of stray WebSphere MQ processes before resource
startup. [2016301]
WebSphere
■ Fixed issue that arose due to incorrect timeout value. The WebSphere agent
was not able to complete the required operations successfully in different
entry points due to incorrect timeout value. [2036294]
Replication agents
HP EVA CA agent
■ Fix to revert back the asynchronous mode of replication after failover.
[2037401]
SRDF
■ Earlier, role swap of devices in dynamic RDF groups during failover was not
happening after changing device group name. This issue is now fixed. The
logic of checking dynamic swap capability (swap file creation logic) is
moved from Open entry point to Online entry point. This change also fixes
the problem in AIX DLPARs, where role swap in dynamic RDF groups did
not happen when there were remote SYMAPI connectivity issues initially
and which were corrected thereafter. [2000678]
happening when devices were in "Partitioned" state. This issue is now fixed
[2027962]
happening when device names in the RDF groups were changed from
default. This issue is now fixed. [2027966]
Known issues
Known issues
This section describes some of the known issues that are part of this quarter's
Agent Pack. For a detailed list of known issues for each agent, see the
Installation and Configuration guide for the respective agent.
Application agents
Tibco EMS
Problem
The agent is unable to online the 64-bit version of TIBCO Enterprise Message
Service (EMS).
Description
The VCS TibcoEMS agent uses the tibemsd binary to start TIBCO EMS. The
tibemsd binary is not available on the 64-bit version of TIBCO EMS. Hence, the
agent is unable to online the 64-bit version of TIBCO Enterprise Message Service
(EMS)
Workaround
Create a symlink between tibemsd and tibemsd64 by running the following
command in the directory where the tibemsd64 executable is located.
◆ # ln -s tibemsd64 tibemsd
Tuxedo
Problem
Issue with shared UNIX login on PeopleSoft 8.41, 8.42, 8.43 (Tuxedo 6.5) for
Tuxedo agent
Description
In case multiple Tuxedo instances share the same administrative UNIX login,
the Tuxedo agent relies on the Tuxedo utility TuxDir/tmipcrm to identify IPC
resources pertaining to a particular Tuxedo instance. This Tuxedo utility is not
shipped along with Tuxedo 6.5.
Workaround
Create a dummy executable 0-byte file at the TuxDir location.
To create the dummy executable file, as the Tuxedo user, run the following
commands:
1 $ touch TuxDir/tmipcrm
Known issues
2 $ chmod +x TuxDir/tmipcrm
Note: This activity is not needed if dedicated UNIX logins are used.
Windows agents
VCS One agents for Microsoft SQL Server

The VCS One agents for Microsoft SQL Server provide high availability and
"Active-Active" support for Microsoft SQL Server 2005 and Microsoft SQL
Server 2008 and its services in a VCS One cluster. In an Active-Active
configuration, several SQL Server instances can run on a single system when
required.
VCS One agents on Windows

Problem
The agent attribute Help is not available in the VCS One Web GUI for the VCS
One agents on Windows that are installed as a part of VCS One Agent Pack
2Q2010. [1975280]
Workaround
You must enable the Help manually. For instructions, contact Symantec
Technical support.
SRDF agent on Windows

Problem
While uninstalling the SRDF agent on the Windows platform, the Agent Pack
installer indicates that the uninstallation is successful; however, the installer
does not remove the following files:
%VCSONE_HOME%\bin\SRDF\Actions\aya.pl
%VCSONE_HOME%\bin\SRDF\Actions\PreSwitch.pl
%VCSONE_HOME%\bin\SRDF\Actions\sigma.pl
Workaround
To clean up the system, you must manually remove these files.
High availability and clustering solutions

High availability and clustering solutions are available for the applications that
do not have individual agents. Information about these solutions is available in
the form of white papers, application notes, and TechNotes.
The solutions that are currently available are as follows:
■ Symantec High Availability Solution for WebSphere Application Server in
an Active/Active configuration
This solution is provided in the form of a technical white paper. The white
paper explains how to use Symantec’s High Availability Solution for
WebSphere Application Server (WAS) in the Active/Active configuration.
The white paper is available at the following location:
http://seer.entsupport.symantec.com/docs/348102.htm
■ Symantec Data Center Availability Solution for SAP
This solution is provided in the form of a technical white paper which
describes the overall SAP availability environment and the Symantec Data
Center Availability Solution. The white paper offers a technical overview of
both the local availability and global availability in the SAP environment,
and describes a few scenarios using the Symantec solution. The white paper
is available at the following location:
http://seer.entsupport.symantec.com/docs/339257.htm
■ Symantec High Availability Solution for WebSphere Commerce
This solution is provided in the form of an application note which describes
the overall WebSphere Commerce availability environment and the
Symantec High Availability Solution. The application note also provides a
technical overview of local availability in the WebSphere Commerce
environment, and describes a few scenarios using the Symantec solution.
The application note is available as a PDF document on the Agent Pack
tarball in the following directory:
agentpack_topdir/platform/vcs/application/websphere_comm
erce
■ Symantec High Availability Solution for TIBCO Enterprise Message Service
This solution is provided in the form of an application note which describes
the overall TIBCO Enterprise Message Service availability environment and
the Symantec High Availability Solution.
The application note is available as a PDF document on the Agent Pack
tarball in the following directory:
agentpack_topdir/platform/vcs/application/tibco_agent/
vcs_version/agent_version/docs
■ Support for clustering Sun Proxy Server

The Agent Pack provides support for clustering Sun Proxy Server in a
Veritas Cluster Server environment using the Agent Builder tool. For
instructions, see the following Technical Support TechNote:
■ Support for clustering Sybase License Manager
For more information, see the following Technical Support TechNote:
■ Support for clustering Siebel CRM on Windows
The Agent Pack provides support for clustering Siebel CRM on the Windows
platform in a Veritas Cluster Server environment using the Generic Service.
For instructions, see the following Technical Support TechNote:
■ Support for clustering Lotus Domino on Windows
The Agent Pack provides support for clustering Lotus Domino on the
Windows platform in a Veritas Cluster Server environment using the
Generic Service. For instructions, see the following Technical Support
TechNote:
■ Support for clustering JBoss Application Server on the AIX, HP-UX, Linux,
and Solaris platforms
The Agent Pack provides support for clustering JBoss Application Server on
the AIX, HP-UX, Linux, and Solaris platforms in a Veritas Cluster Server
environment using the Agent Builder tool. For instructions, see the
■ Support for clustering WebSphere Message Broker on the AIX, HP-UX,
Linux, and Solaris platforms
The Agent Pack provides support for clustering WebSphere Message Broker
on the AIX, HP-UX, Linux, and Solaris platforms in a Veritas Cluster Server
■ Support for clustering Sybase IQ on the AIX, HP-UX, Linux, and Solaris
platforms
The Agent Pack provides support for clustering Sybase IQ on the AIX,
HP-UX, Linux, and Solaris platforms in a Veritas Cluster Server
■ Symantec High Availability Solution for Oracle Enterprise Manager Grid

Control
describes Symantec’s High Availability Solution. The white paper explains
how the components work together and the high level architecture of
Oracle Enterprise Manager Grid Control. The white paper also provides
instructions about setting up the cluster and provides a sample resource
configuration. The white paper is available at the following location:
http://support.veritas.com/docs/326657
■ Support for clustering Apache ActiveMQ
The Agent Pack provides support for clustering Apache ActiveMQ in a
Veritas Cluster Server environment using the Agent Builder tool. For more
information, see the following Technical Support TechNote:
■ Symantec High Availability Solution for Oracle e-Business Suite
describes Symantec’s High Availability Solution. The white paper explains
how the components work together and the high level architecture of
Oracle e-Business Suite. The white paper also provides instructions about
setting up the cluster and provides a sample resource configuration. The
white paper is available at the following location:
■ Veritas Cluster Server Fire Drill for WebSphere to improve disaster
recovery readiness
This technical white paper describes how to use Veritas Cluster Server Fire
Drill with WebSphere to improve disaster recovery readiness. The white
paper is available at the following location:
■ Veritas Cluster Server Fire Drill for WebSphere MQ to improve disaster
recovery readiness
This technical white paper describes how to use Veritas Cluster Server Fire
Drill with WebSphere MQ to improve disaster recovery readiness. The white
paper is available at the following location:
■ Support for SRDF in the AIX VIO server environment
The support for SRDF in the AIX VIO environment is described in a
technical white paper. The white paper is available at the following location:
Directory structure
Directory structure
The Agent Pack is organized by platform, and platform directories are further
subdivided by software distribution (or architecture) and VCS or VCS One, and
then by version. For example, the agent for WebLogic that is appropriate for use
with VCS 4.1 on Solaris is located in the directory: solaris/sol_sparc/vcs/
application/weblogic_agent/4.1/5.1.7.0_agent
Note: For VCS 3.5 on the HP-UX platform and VCS 4.0 on the Linux and Solaris
platforms, use the agents located in the following directory on the Agent Pack:
platform/dist_arch/vcs/application/agent/4.1
For VCS 5.1 on AIX, HP-UX, Linux, and Solaris platforms, use the agents located
in the following directory on the Agent Pack:
platform/dist_arch/vcs/application/agent/5.0
The following table summarizes by category, the VCS agents and VCS One
agents that are included in the Agent Pack. The agents in the categories
Directory structure
application, database, and replication are the VCS agents, while the agents in the
category vcsone are the VCS One agents.
Platform Category Agent

aix application apache_agent sapnw_agent
documentum_agent sapwebas_agent
essbase_agent siebel_agent
oracleapps_agent tibco_agent
oracleas_agent tuxedo_agent
powercentersvcmgr_agent weblogic_agent
saphotstandby_agent websphere_agent
saplivecache_agent webspheremq_agent
database db2_agent oracle_agent
informix_agent sapmaxdb_agent
mysql_agent sybase_agent
replication dataguard_agent ntap_agent
db2hadr_agent pprc_agent
evaca_agent srdf_agent
htc_agent srdfstar_agent
metro_mirror_agent svccopyservices_agent
mirrorview_agent
vcsone db2_agent srdf_agent
htc_agent svccopyservices_agent
informix_agent sybase_agent
oracle_agent weblogic_agent
oracleas_agent websphere_agent
siebel_agent webspheremq_agent
Directory structure

hpux application apache_agent sapwebas_agent
documentum_agent siebel_agent
essbase_agent tibco_agent
oracleapps_agent tuxedo_agent
oracleas_agent weblogic_agent
powercentersvcmgr_agent websphere_agent
sapnw_agent
database informix_agent sapmaxdb_agent
mysql_agent sybase_agent
oracle_agent
replication dataguard_agent ntap_agent
mirrorview_agent
vcsone htc_agent sybase_agent
informix_agent svccopyservices_agent
srdf_agent webspheremq_agent
linux application apache_agent sapnw_agent
documentum_agent sapwebas_agent
essbase_agent tibco_agent
oracleapps_agent tuxedo_agent
oracleas_agent weblogic_agent
powercentersvcmgr_agent websphere_agent
mysql_agent sapmaxdb_agent
replication dataguard_agent mirrorview_agent
db2hadr_agent ntap_agent
ds4kremotemirror_agent srdf_agent
evaca_agent srdfstar_agent
htc_agent svccopyservices_agent
metro_mirror_agent
vcsone htc_agent sybase_agent
informix_agent svccopyservices_agent
srdf_agent webspheremq_agent
Directory structure

solaris application apache_agent siebel_agent
documentum_agent sunjes_agent
essbase_agent sunone_agent
oracleapps_agent tibco_agent
oracleas_agent tuxedo_agent
powercentersvcmgr_agent weblogic_agent
saplivecache_agent websphere_agent
sapnw_agent webspheremq_agent
sapwebas_agent
mysql_agent sapmaxdb_agent
replication dataguard_agent mirrorview_agent
db2hadr_agent ntap_agent
ds4kremotemirror_agent pprc_agent
vcsone htc_agent svccopyservices_agent
siebel_agent webspheremq_agent
srdf_agent
windows application sapnw_agent weblogic_agent
siebel_agent websphere_agent
sapwebas_agent webspheremq_agent
replication evaca_agent svccopyservices_agent
metro_mirror_agent
Note: The WebSphereMQ agent located in the directories

platform/dist_arch/vcs/application/webspheremq_agent and
platform/dist_arch/vcsone contains the agents for both WebSphere MQ
and WebSphere MQ FTE.
The Documentum agent located in the directory
platform/dist_arch/vcs/application/documentum_agent contains
the agents for both Content Server and Connection Broker.
The MetroMirror agent located in the directory
platform/dist_arch/vcs/replication/metro_mirror_agent
contains the agents for both IBM Metro Mirror and Global Mirror.
Veritas Cluster Server agents

This section lists the Veritas Cluster Server agents and the supported
applications. The agents are classified under the following categories:
■ “Application agents”
■ “Database agents”
■ “Replication agents”
Application agents
The agents support all intermediate minor versions of the respective application
Application Application or Platform

Agent Resource AIX HP-UX Linux Solaris Windows
Apache Apache HTTP Server 1.3, ✔ ✔ ✔ ✔
2.0, 2.2
IBM HTTP Server 1.3, 2.0
Documentum Content Server 6.5 ✔ ✔ ✔ ✔
Connection Broker 6.5
Essbase Essbase 11.1.1 ✔ ✔ ✔ ✔
PowerCenterSvc Informatica PowerCenter ✔ ✔ ✔ ✔
Mgr Service Manager 8.5,
8.5.1, 8.6, 8.6.1
Oracle Oracle e-Business Suite ✔ ✔ ✔ ✔
Applications
Oracle E-Business
Concurrent Manager 11i
(11.5.7, 11.5.8, 11.5.9,
11.5.10),
R12 (12.0, 12.0.4, 12.0.6,
12.1.1)
Oracle E-Business
Components 11i (11.5.7,
11.5.8, 11.5.9, 11.5.10),
R12 (12.0, 12.0.4, 12.0.6,
12.1.1)
Oracle AS Oracle Application Server ✔ ✔ ✔ ✔
10g (9.0.4, 10.1.2, 10.1.3)
SAP HotStandby SAP liveCache ✔
HotStandby 7.6
SAP liveCache SAP liveCache 7.5, 7.6, ✔ ✔ ✔ ✔
7.7

SAP NetWeaver SAP R/3 4.6C, 4.6D, 4.7 ✔ ✔ ✔ ✔ ✔
Enterprise
SAP NetWeaver 6.20,
6.40, 7.00
mySAP Business Suite-
based SAP NetWeaver 04
(kernel 6.40), 04s (kernel
7.00)
SAP Web AS SAP NetWeaver 7.10 ✔ ✔ ✔ ✔ ✔
Siebel Siebel CRM 7.7, 7.8, 8.0, ✔ ✔ ✔ ✔ †
8.1
SunJES Sun Java System ✔
Messaging Server,
Directory Server,
Administration Server
2003Q4, 2004Q2,
2005Q1, 2005Q4,
Communications Suite 5,
Communications Suite 6
Sun ONE Sun ONE ✔
Tibco EMS TIBCO Enterprise ✔ ✔ ✔ ✔
Message Service 4.4.0,
4.4.1, 4.4.2, 4.4.3, 5.0.0,
5.1.1, 5.1.2, 5.1.3, 5.1.4
Tuxedo Oracle Tuxedo 6.5, 7.1, ✔ ✔ ✔ ✔
8.0, 8.1, 9.1, 10.0. 10.3
PeopleTools 8.41, 8.42,
8.43, 8.44, 8.45, 8.46,
8.47, 8.48, 8.49, 8.50
WebLogic Oracle WebLogic Server ✔ ✔ ✔ ✔ ✔
7, 8, 9.1, 9.2, 10.0, 10.3.x
[such as 10.3 (10gR3), and
10.3.1 (11gR1)]
Windows: 9.0, 9.1, 9.2,
10.3.x
WebSphere WebSphere Application ✔ ✔ ✔ ✔ ✔
Server 5.0, 5.1, 6.0, 6.1,
7.0
Windows: 6.0, 6.1
WebSphere MQ WebSphere MQ 5.3, 6.0, ✔ ✔ ✔ ✔ ✔
7.0
Windows: 6.0, 7.0

WebSphere MQ WebSphere MQ FTE 7.0 ✔ ✔ ✔ ✔
FTE
Note: † There is no separate agent available for Siebel CRM on the Windows
platform, however, support for Siebel CRM is provided through a generic service
on Windows. For additional information, see the following Technical Support
TechNote: http://entsupport.symantec.com/docs/301382
Database agents
Database Application Platform

Agent AIX HP-UX Linux Solaris
DB2 DB2 Enterprise Server Edition 7.2, ✔ ✔ ✔
8.1, 8.2, 9.5
Informix Informix Dynamic Server 7.31–11.50 ✔ ✔ ✔ ✔
MySQL MySQL 5.0, 5.1 ✔ ✔ ✔ ✔
Oracle Oracle 9i R2, 10g, 11gR1, 11gR2 ✔ ✔ ✔ ✔
SAP MaxDB SAP MaxDB 7.5, 7.6, 7.7, 7.8 ✔ ✔ ✔ ✔
Sybase Sybase Adaptive Server 11.x–11.9.2, ✔ ✔ ✔ ✔
12.0, 12.5, 15.0
Replication agents
Replication Agent Application Platform

AIX HP-UX Linux Solaris Windows
DataGuard Oracle Data Guard ✔ ✔ ✔ ✔
10gR1, 10gR2
Oracle Data Guard
Broker 10gR2
Oracle Data Guard ✔ ✔
11gR1, 11gR2
Oracle Data Guard ✔
Broker 11gR1
DB2 HADR IBM DB2 HADR ✔ ✔ ✔
DS4KRemoteMirror IBM DS 4000/5000 ✔ ✔
Metro Mirror
Replication Agent Application Platform

AIX HP-UX Linux Solaris Windows
EVACA HP EVA Continuous ✔ ✔ ✔ ✔ ✔
Access
HTC Hitachi TrueCopy ✔ ✔ ✔ ✔
MetroMirror IBM DS 6000/8000 ✔ ✔ ✔ ✔ ✔
Metro Mirror and
Global Mirror
MirrorView EMC MirrorView ✔ ✔ ✔ ✔
NetApp Network Appliance ✔ ✔ ✔ ✔
SnapMirror
PPRC IBM Peer-to-Peer ✔ ✔
Remote Copy
SRDF EMC Symmetrix ✔ ✔ ✔ ✔
Remote Data
Facility
SRDFStar EMC SRDF/Star ✔ ✔ ✔ ✔
SVCCopyServices SVC Metro Mirror ✔ ✔ ✔ ✔ ✔
SVC Global Mirror
Veritas Cluster Server One agents
Veritas Cluster Server One agents

Review the documentation for installing an agent with Veritas Cluster Server
One before starting the installation of the agent.
The common installer for all VCS One agents is located in the directory:
platform/distribution/vcsone/vcsone_ver. For example, the installer
for VCS One 5.0 agent for Solaris x64 is located in the directory
solaris/sol_x64/vcsone/5.0, while the installer for VCS One 2.0 agent for
RHEL4_i686 is located in the directory linux/rhel4_i686/vcsone/2.0.
Cluster Server Application or Platform

One Agent Resource AIX HP-UX Linux Solaris Windows ESX
DB2 DB2 Enterprise ✔
Server Edition 7.2,
8.1, 8.2, 9.5
Informix Informix Dynamic ✔ ✔ ✔ ✔
Server 7.31–11.50
Oracle Oracle 9i, 10g ✔ ✔ ✔ ✔
Oracle AS Oracle Application ✔ ✔ ✔ ✔
Server 10g (9.0.4,
10.1.2, 10.1.3)
Siebel Siebel CRM 7.7, 7.8, ✔ ✔
8.0, 8.1
Sybase Sybase ASE 12.5, 15 ✔ ✔ ✔ ✔
WebLogic Oracle WebLogic ✔ ✔ ✔ ✔
Server 7, 8, 9.1, 9.2,
10.0, 10.3
WebSphere WebSphere ✔ ✔ ✔ ✔
Application Server
5.0, 5.1, 6.0, 6.1, 7.0
WebSphere MQ WebSphere MQ 5.3, ✔ ✔ ✔ ✔
6.0, 7.0
WebSphere MQ WebSphere MQ FTE ✔ ✔ ✔ ✔
FTE 7.0
HTC Hitachi TrueCopy ✔ ✔ ✔ ✔ ✔ ✔
SRDF EMC Symmetrix ✔ ✔ ✔ ✔ ✔ ✔
Remote Data
Facility
SVCCopyServices SVC Metro Mirror ✔ ✔ ✔ ✔ ✔ ✔
SVC Global Mirror
Agent support for minor versions of VCS
Agent support for minor versions of VCS

The support information given in the agent documentation and the Agent Pack
matrix does not always mention the minor versions of VCS supported by the
Veritas agents.
The following table lists the minor versions of VCS supported by the agents
corresponding to the base VCS version.
Base VCS Minor VCS versions supported by Supported platforms

version the agent
supported by
the agent
VCS 3.5 Subsequent updates HP-UX
VCS 4.0 Subsequent maintenance packs AIX, Linux, and Solaris

VCS 4.1 Subsequent maintenance packs and HP-UX, Linux, and Solaris
rolling patches
VCS 5.0 Subsequent maintenance packs, AIX, HP-UX, Linux, and

rolling patches, and release updates Solaris
VCS 5.1 Subsequent updates AIX, Linux, and Solaris
This information is applicable to the following Veritas agents which are

available on the Agent Pack:
■ All application agents
■ All replication agents
■ Informix database agent
■ SAP MaxDB database agent
Internationalization (I18N) support

The following tables lists the Veritas agents that have been internationalized.
For a definition of the various levels, see “About I18N levels” on page 25.
Application Agent I18N Level

SAP NetWeaver Level 1
SunJES Level 0
Tuxedo Level 1
WebLogic Level 1
WebSphere Level 1
WebSphere MQ Level 1
Database Agent I18N Level

Oracle Level 1
SAP MaxDB Level 1

Sybase Level 2
Replication Agent I18N Level

EVACA Level 0
MetroMirror Level 0
MirrorView Level 0
SnapMirror Level 0
SRDF Level 0
SVCCopyServices Level 0
TrueCopy Level 0
About I18N levels

Internationalization support for the agents is available in various levels. This
section provides a definition of each level.
■ Level 0. Base product (the English version) functions correctly on the local
operating system
All features on the base product work correctly with the local operating
system (OS) such as Japanese Windows or German Solaris without causing
functional problems due to running on a local OS. However, the
international characters such as double byte characters, accented
characters or Unicode are not supported. Regional formats such as
European Date formats or Japanese Time formats are not supported.
■ Level 1. Level 0 + Regional format and International character support
Level 0 plus, support for the regional formats such as European Date
formats or Japanese Time formats. Additionally, support for the
international characters such as double byte characters, accented
characters or Unicode as input and output data.
■ Level 2. Level 1 + Localization ready (excluding Bi-Directional UI)
Level 1 plus, localizability engineering is complete except for the user
interfaces (UIs) that have Bi-Directional architecture (such as Arabic and
Hebrew).
Additional product information
Additional product information

The following sections contain useful information about the Veritas high
availability agents that are distributed on this Agent Pack.
Locating and displaying documentation

Documents on the Agent Pack are in Adobe Portable Document Format (PDF). To
access the agent documentation, go to the following directories after
uncompressing the tarball:
platform/dist_arch/vcs/application/agent/vcs_ver/ag_ver/docs
platform/dist_arch/vcsone/vcsone_ver/docs
Getting help
Visit http://www.symantec.com/business/support/assistance_care.jsp for
product assistance. Use the Knowledge Base search feature to access resources
such as TechNotes, product alerts, software downloads, hardware compatibility
lists, and our customer email notification service. If you encounter an error
when using a product, include the error number preceding the message when
contacting Technical Services. You can also use the error number to search for
information in TechNotes or documents on the Web site.

Getting Started

Uploaded by

Document Information

Original Description:

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Getting Started

Uploaded by

Copyright:

Available Formats

Veritas™ High Availability

Agent Pack 2Q10

THIS DOCUMENTATION IS PROVIDED “AS IS” AND ALL EXPRESS OR IMPLIED

The Licensed Software and Documentation are deemed to be “commercial computer

Third-party legal notices

What’s new in this release

Common to all the agents

Note: For detailed information about the enhancements and installation

Enhancements and fixed issues

VCS One agents for Microsoft SQL Server

VCS One agents on Windows

SRDF agent on Windows

High availability and clustering solutions

■ Support for clustering Sun Proxy Server

■ Symantec High Availability Solution for Oracle Enterprise Manager Grid

Platform Category Agent

Platform Category Agent

Platform Category Agent

Note: The WebSphereMQ agent located in the directories

Veritas Cluster Server agents

Application Application or Platform

Application Application or Platform

Application Application or Platform

Database Application Platform

Replication Agent Application Platform

Replication Agent Application Platform

Veritas Cluster Server One agents

Cluster Server Application or Platform

Agent support for minor versions of VCS

Base VCS Minor VCS versions supported by Supported platforms

VCS 4.0 Subsequent maintenance packs AIX, Linux, and Solaris

VCS 5.0 Subsequent maintenance packs, AIX, HP-UX, Linux, and

VCS 5.1 Subsequent updates AIX, Linux, and Solaris

This information is applicable to the following Veritas agents which are

Internationalization (I18N) support

Application Agent I18N Level

Database Agent I18N Level

SAP MaxDB Level 1

Replication Agent I18N Level

About I18N levels

Additional product information

Locating and displaying documentation

You might also like