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Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

Nagpur Metro Rail


Corporation Limited
(NMRCL)

Invitation for Expression of Interest (EOI) for Selection, Supply, Installation,


Implementation of and Support for Enterprise Resource Planning(ERP)&5-Dimension
Building Information Modeling (5D-BIM)Solutionsand provide services to setup and ramp-up
Owners Support Office(OSO) in NMRCL

Nagpur Metro Rail Corporation Limited


Bunglow No: 28/2, AnandNagar,Civil Lines, Nagpur-440001
Email: edsp@metrorailnagpur.com
Website: www.metrorailnagpur.com
Phone: 07122554217
Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

Table of Contents
1. Notice Inviting Expression of Interest (EOI) ...................................................................................... 4
2. Organization Overview ...................................................................................................................... 5
Nagpur Metro Rail Corporation Limited (NMRCL) .............................................................................. 5
3. Project Background ............................................................................................................................ 6
3.1 THE PROJECT OF DEPLOYMENT OF ERP & BIM ....................................................................... 6
3.2 THE STRATEGY OF THE PROJECT ............................................................................................. 6
3.3 THE PROJECT OVERVIEW ........................................................................................................ 9
3.4 IMPLEMENTATION PHASES ..................................................................................................... 9
4. Pre-qualification Criteria .................................................................................................................. 12
4.1 Applicant Details ................................................................................................................... 12
4.2 OEM Qualification ................................................................................................................. 14
5. Brief Description of Selection Process ............................................................................................ 15
6. Instructions to Applicants ............................................................................................................ 16
6.1 Key Dates .............................................................................................................................. 16
6.2 Address of Correspondence ................................................................................................. 16
6.3 EOI Application Processing fee ............................................................................................ 16
6.4 Preparation of EOI ................................................................................................................ 16
6.5 Last Date of Submission of EOI ............................................................................................ 17
6.6 Cost of EOI Preparation ........................................................................................................ 17
6.7 Clarifications on EOI ............................................................................................................. 17
6.8 Right of NMRCL to Accept or Reject EOIs ............................................................................ 18
6.9 Fraud and Corrupt Practices ................................................................................................ 18
6.10 Due-diligence by Applicants................................................................................................. 19
6.11 Conflict of Interest ................................................................................................................ 19
6.12 Blacklisted Applicants .......................................................................................................... 20
6.13 Confidentiality ...................................................................................................................... 20
6.14 Applicant to obtain his own information ............................................................................ 20
6.15 Disclaimer ............................................................................................................................. 20
6.16 Definitions of terms used in the EOI .................................................................................... 21
7. Forms ............................................................................................................................................ 22
Form: 1- Covering Letter for EOI Application .................................................................................. 22
Form: 2- Particulars of Applicant ..................................................................................................... 24
Form: 3- Project Experience ............................................................................................................. 25
Form: 4- Format for submission of queries ..................................................................................... 26

Nagpur Metro Rail Corporation Limited 2 27-Jul-15


Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

Nagpur Metro Rail Corporation Limited 3 27-Jul-15


Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

1. Notice Inviting Expression of Interest (EOI)

Notice inviting Expression of Interest (EOI) from Agenciesfor


Selection,Supply, Installation, Implementation of and support for
ERP and 5D-BIM solution and provide services to setup and ramp-up
Owners Support Office in NMRCL.
TENDER Notice NO:- NMRCL/CONSUL/3/2015
Nagpur Metro Rail Corporation Ltd. (NMRCL), is a Joint Venture of Govt. of India and Govt. of
Maharashtra registered under the Companies Act, 2013 for construction, operation and
maintenance of Nagpur Metro Rail Project.
NMRCL invites Expression of Interest (EOI) on the basis of International Competitive Bidding (ICB)
to appoint Agencyon Quality and Cost Based Selection (QCBS) for selection, supply, installation,
implementation of and support for ERP and 5D-BIM solution and provide services to setup and
ramp-up Owners Support Office in Nagpur Metro Rail Project. Expression of Interest are being
invited by the Managing Director, Nagpur Metro Rail Corporation Limited (NMRCL) from eligible
and interested National and International Agencies having relevant experience who may apply via
the portal accessible through the following link: https://nmrcl.maharashtra.etenders.in
Key Details:-
Completion Period: (i)For Implementation based on RFP for execution of project
(ii)For Support- 72 months after implementation.
EOI documents on sale: EOI documents can be downloaded from 12 noon on 27/07/2015 to
12.00 noon of 29/08/2015.
Cost of EOI documents:INR 21,000/- non-refundable (inclusive of applicable taxes) through e-
payment by RTGS/NEFT/Credit Card, as per procedure given in e-tender portal.
Pre-bid Meeting:11/08/2015 at 16.00 Hours at Metro House, Nagpur.
Last date of seeking clarification:12 noon on 07/08/2015.
Last date of issuing addendum:12 noon on 17/08/2015.
Date & Time of submission of EOI: Online submission up till 12.00 Noon on 29/08/2015.
Date & Time of Opening of EOI: On 31/08/2015 at 15.00 Hours or as decided by the authority
at Metro House, Nagpur.
Sale of EOI Document, e payment procedure, submission and other details are available on
NMRCL tender portal under section new tenders:"https://nmrcl.maharashtra.etenders.in".
Interested Agencies may view this notice on NMRCL website "www.metrorailnagpur.com" also.

Nagpur Metro Rail Corporation Limited 4 27-Jul-15


Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

2. Organization Overview
Nagpur Metro Rail Corporation Limited (NMRCL)

Nagpur Metro Rail Corporation Ltd. (NMRCL), is a Special Purpose Vehicle (SPV) of Govt. of India
and Govt. of Maharashtra registered under the Companies Act, 2013 for construction, operation
and maintenance of Nagpur Metro Rail Project.

The project has been sanctioned by Government of India (GOI) and Government of Maharashtra
(GOM) for project completion cost of Rs. 86,800 Million (Rs. 8,680 Crores). This completion cost
includes the land acquisition, rehabilitation and resettlement and all applicable taxes. The project
is sanctioned in two corridors: Alignment- 1 North South Corridor having length 19.865 Kms. And
comprising of 17 stations with 15 elevated stations and two at-ground stations. The Alignment
two is of length 18.266 Kms. Having 19 stations which are all elevated. Out of total Length about
4.6 Kms. Of North-South corridor is at-ground and remaining is elevated.

Nagpur Metro Rail Corporation Limited 5 27-Jul-15


Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

3. Project Background
3.1THE PROJECT OF DEPLOYMENT OF ERP& BIM
1. NMRCL has conceptualized the project to deploy a proven integrated ERP
(Enterprise Resource Planning) and 5D-BIM (5 Dimensional Building Information
Modeling) solution to automate its operations and integrate its processes. An
Owners Support Office shall be created which will depend on the mentioned
solutions for strategic and operational design, delivery, execution and subsequent
support.

2. The key outcome of OSO, ERP& 5D-BIM implementation are linked to service
delivery, operational excellence,transparency and compliance

3. Service delivery to stakeholders


a. Multi-channel service delivery for optimum and efficient processes to end
points via the best suited technology and user interface that may include
thick/thin client, portals and mobile devices.
b. Secure and convenientaccess to internal and external stakeholders to avail the
services including but not limited to features for direct upload of directives,
monitoring KPIs, and process execution as empowered by NMRCL
c. Facilitate and enable employees of NMRCL in administration, support and
service delivery

4. Operational excellence
a. Integration of processes for all functions like Finance, Procurement,
Materials,Project Management, HR, etc.
b. Estimation and optimum utilization of resources: Assets, Financial resources
and Intellectual resources for delivering the services
c. Quick turnaround time for financial transactions, reporting, analysis and
feedback
d. Excellence in the Deployment of facilities and resources, project planning, and
exploiting internal expertise

5. Transparency and compliance


a. Proactive and tight adherence to regulation in financial transactions and
operations of NMRCL
b. Adherence to standard government norms in financial transactions,
reconciliation and reporting as required by regulatory authorities, dashboards,
reports and analytics needs of stakeholders.
c. Compliance to best practices in project management, customer
management, and service delivery

3.2THE STRATEGY OF THE PROJECT


There are many dimensions to the strategy of OSO, ERP and 5D-BIM deployment at
NMRCL, and they are formulated around the possibilities offered by these solutions.
1. Standardization standardization of processes, records, terminology,
information exchange mechanisms

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Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

2. Proven solutions - With the scale and criticality of its activities in mind, NMRCL
hasclearly identified that a strong foundation of technology is essential towards
creating the best possible outcomes. Thus it is envisaged that all activities will be
carried out with help of the best of technology solutions.

3. 5D-BIM which has the become the best practice for the creation of large
infrastructure projects globally, with techniques that have been extended beyond
conventional 2D &3D modeling, the added dimensions of time and cost have been
beneficial and have resulted in on-time and within budget execution. The 5D-BIM
solution would address the following in near real-time where technically feasible:
a. Focus on design beyond 2D drafting and 3D modeling
b. Early visualization by NMRCL faster approval cycles.
c. Ease of coordination between construction documents.
d. Spatial Coordination between disciplines
e. Clash detection and conflict resolution limiting issues on-site and during
construction.
f. Extraction of intelligent data and automated schedules.
g. Ability to take-off materials and quantities.
h. Models + Projects Schedules and Construction Sequencing.
i. Projecting future construction sequence conflicts.
j. Tracking and identifying location of material and pieces on-site in a
simulated environment.
k. Transparent and realistic picture of the actual activities in the Project.
l. Visualization of construction-sites for contractors, subs and clients on-
site.
m. Integration of BIM with mobile-devices for managing construction and
commissioning / hand-over.
n. View the current cost and compare it to the estimated total target cost
of their projectas well as interim costs against design during design phases
o. Effective strategic and operational setup right from the beginning of
the Project
p. Implementation of an effective Operational Excellence in Initialization
& Execution
q. True and fair view on financials, reliable forecast and what-if-scenarios.
Cost and Time optimized Program Management with early warning system in
place for on-time management action

4. A platform to address the evolving needs The operational characteristics of


NMRCL would evolve over a period of time, as the project moves from construction
stage to operations of Metro. Keeping in line with this change the requirements of
NMRCL from the IT system would also change. The ERP solution is expected to act
as a platform with which the multiple requirements could be addressed effectively.
The ERP solution would address the following:
a. Integration of business processes across departments onto a single
enterprise-wide information systems
b. Automation and integration of the core business operations
c. Requirements of asset management and maintenance management
d. Increased operating efficiency
e. Reduced operating and inventory costs
f. Better day-to-day management

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Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

g. Support for strategic management


h. Global best practices and processes in functions like project
management, financial management, procurement, materials management,
Government file management and documentation, etc.
i. Integration with ticketing operations

5. The objective of NMRCL in investing in 5D-BIM &ERP based applications is to:


a. Achieve world classquality of service, achieve efficiency and practice
better control over the financial transactions and project activities
b. Establish uniform standards for excellence in operations, project
management, human resource management, financial management and
performance reporting
c. Create and empower Owner Support Office with technology to achieve
the most optimum results possible.
d. Adopt the global best practices in different spheres of, procurement,
materials management, human resource management, quality management,
customer service, financial management and accounting, and performance
management.

6. Phased implementation
a. Owner Support Office should be able to work out a well-defined set of
project requirements and a sound basis for successful execution. OSO
organizational and functional framework should enable NMRCL to identify the
necessary control tools and procedures to effectively manage project risks. This
shall run as an independent project in parallel to ERP and 5D BIM.
b. With the evolving nature of operations of NMRCL, it has been decided
to implement the ERP solution in two phases, with the first phase focusing on
the basic requirements of the Metro Rail system and the second phase of the
project focusing on the operational aspects of the Metro rail.
c. The 5D-BIM project will be run in parallel to the OSO and ERP projects
with defined dependencies and Master Data exchange planned between the
systems.
d. Upon go-live all the systems need to interface with each other by
design for NMRCL to get the best possible outcomes of the project.

7. Expected outcomes of the project


a. Adopting best practices offered by ERP solutions in the key processes like
finance and accounts, control, audit, asset management, materials
management, human resources management, as applicable to the operations
of a Metro Rail project, will lead to efficiency, transparency and informed
decision making
b. The ERP Solution will facilitate embedding best business practices and
processes into all its operations, doing away with non-value adding/redundant
processes in various functions of the corporation to make them efficient,
transparent and compliant to regulations.
c. The 5D-BIM solution is expected to ensure that project execution stays
within the defined timelines and budgets with the best of quality resulting from
world-class practices on scheduling, estimation and engineering.
d. For Owner Support Office ability to apply proven best practices to
create robust insight into overall project performance across the entire project
lifecycle

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Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

3.3 THE PROJECT OVERVIEW


1. The project will be executed by a competentAgency, on a turnkey basis, with
responsibility for all the aspects of the project listed in this RFP
2. The Agencyshall assess the requirements of NMRCL as listed in the RFP and propose
a proven 5DBIM &ERP solution, to meet the requirements of NMRCL
3. The Agencywill provide installation, implementation and post implementation
support services, for the proposed combined 5D BIM&ERP solution.
4. Hardware sizing based on the concurrent load, transaction volume, growth plan
and response time expectations of NMRCL.NMRCL will procure and provision the
necessary hardware as mutually agreed based on technical justifications provided.
5. Hosting options for the solutions will be separately evaluated and decided. The
Agencymay suggest and recommend based on their understanding of the solution.
6. NMRCL will institutionalize the use of the 5D BIM and ERP solutions and expects the
solutions to become the backbone of the project during the build phase and
subsequently for operations upon go-live of the project. No change in platforms is
envisaged unless the technology solution is declared obsolete and out of support.
7. The 5D BIM solution will be the master repository of BIM data received from
various construction and engineering contractor BIM solutions. At the same time
the 5D BIM will be required to integrate with the NMRCL ERP solution to provide
material quantities, costs, and schedule compliance amongst other functionality as
defined in the RFP for implementation.
8. Post the implementation, the Agencyshall provide operational support for the 5D
BIM &ERP solutions. Service Level Agreement for support will be defined along with
the terms of reference for the implementation. The support contract shall be for a
period of 6 years extendable for another term of 6 years based on performance
during the preceding period.
9. It is expected that the Agencywill assist NMRCL with knowledge transfer and
creation of a functional Center of Excellence (COE) for 5D BIM and the ERP.

3.4 IMPLEMENTATION PHASES


NMRCL shall procure the licenses for5D BIM &ERP solutions best suited for its
requirements and implement in phases.

1. Phase I of the implementation of the ERP will cover the following functions
a. Procurement and Contract Management
b. Materials management
c. Finance and accounts
d. Project Management
e. Human Resources, and optionally payroll management and administration
f. Business analytics
g. Integration module to integrate other applications
h. Asset management
i. Government file management

2. Concurrent with the Phase I of the ERP implementation, the 5D BIM solution will be
implemented to cover the following functionality:
a. 2D drawing and 3D Visualization
b. Addition the dimensions for Scheduling and time estimation
c. Material and quantity estimation and associated costs
d. Clash and detection, and Layout

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Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

e. Construction Management reporting


f. Collaboration between stakeholders
g. Integration with ERP and contractor BIM solutions (refer 2.3(7))

3. Digital Project Delivery Services and the OSO


a. The Agencyshall assess, design and implement a Digital Project Strategy and
Project Execution Plan as well as the Project Organization
b. Develop long-term strategy around information needs of stakeholders
c. Develop the Digital Strategy in line with project execution strategy, including
contracting strategy and capital plan
d. Align and integrate project management processes and tools
e. Assess and design data flow between systems to improve integration and
efficiency
f. Identify interfaces with corporate functions
g. Develop execution plan, setup and run a Digital Project
h. Define strategic project delivery options and develop strategic framework
i. Define and design the project governance, organization and process aligned to
digital project delivery
j. Define policies, roles and responsibilities, decision making, escalation,
standards, contracts and procurement strategy
k. Setting up a performance measurement and monitoring model fully integrated
into the project delivery environment
l. Designing the contract and sourcing strategies, and contract management in
line with digital project delivery
m. Aligning the procurement and supply chain strategy, so that it will satisfy the
requirements of digital project delivery
n. Undertake Information Management and Digital Ecosystem Management
o. Define and design an integrated system to manage all project functions such as:
Supplier & Contractor Management
Building and Design Information Management
Document Management including Engineering Design Authorisation
Contract Management and Construction Planning
Procurement Management
Estimation & Schedule of Rates,
Cost Control & Cash Flow,
Reporting
Scheduling
Quality Control and Site Management
Human Resources
Non-fare box revenue optimisation
Accounting and Financial Management
Any other function required to successfully deliver this project

4. Owner Support Office services


The Agencywill undertake oversight during the project implementation and undertake the
following:
a. Communication and Stakeholder Management
b. Advise on Investment Safe-guarding Options
c. Design and Monitor Project Execution Strategy

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Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

d. Define, Design and Monitor Reporting System and Metrics


e. Design and Monitor Project Gateway Approval Process
f. Undertake Independent Project Review
g. Design Project Organisation Structure
h. Design Project Governance Model

The Agencywill define, design and monitor overall project procedures and process such as:
a. HSE / Quality Management System
b. Financial Management System
c. Procurement and Contract Management
d. Scope and Change Control
e. Issue and Risk Management
f. Schedule Management
g. Engineering & Design Management

The Agencywill define, design and monitor overall Human Capital Management Processes,
Procedures and Structures such as:
a. Organisational Structure
b. On-Boarding and Knowledge Transfer
c. Skills Review
d. Resource Management (including recruitment and performance management)
e. Training and Development
f. Roles and Responsibilities Matrix

The Agencywill define, design and monitor overall Project Management Tools and Systems
such as:
a. Document Management
b. Project Management Tool
c. Scheduling
d. Data Management
e. Workflow Management
f. Building Information Management

Provide regulatory advice with regard to metro railway construction in India

Support NMRCL by establishing, setting up and review of tender processes to ensure


maturity of the tender documents

Design and develop procurement and supply chain strategy that results in the selection
of aagency which meets the need of the project and reflects timescales involved.

5. Phase II of the implementation will cover the following functions and separate RFP may
be released for the same.
a. Real Estate Management
b. Metro operations management
c. Maintenance management
d. BIM operations and maintenance

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Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

4. Pre-qualification Criteria
4.1Applicant Details

All the information is to be provided in English; wherever copies of certificates or testimonials from the
customers are in another language, a translated copy of the same duly signed by the customer and self-
attested by the applicant shall be provided.

Description of Pre-qualification
Sl. No. Supporting Document Required
Requirements
Applicants Profile
The Applicant should be a company
Copy of the Certificate of Registration or
registered in India under the Indian
1 Incorporation (duly signed by Authorized
Companies Act 1956 or under the laws of
Signatory of the Bidder)
the country in which they are incorporated
The Applicant should not have been
Blacklisted by Government of India or any
State government / PSU over the last five
yearsin case of Indian companies.In case of Self-declaration duly signed by Company
2
companies registered other than those in Secretary of organization
India then they should not have been
blacklisted by their respective
government/government agencies.
Professional Strength
Self-declaration duly signed by Authorized
Signatory of the Bidder& Certificate from the
The Applicant should have more than 5 client(s) in this respect to substantiate the
3 years of experience in the areas of OSO requisite experience.
Consulting as on 31st March, 2015
Copy of work orders and completion certificate
duly certified by the client
Self-declaration duly signed by Authorized
Signatory of the Bidder & Certificate from the
The Applicant should have more than 5
client(s) in this respect to substantiate the
years of experience in the areas of Software
4 requisite experience.
Implementationas a System Integrator as
on 31st March, 2015
Copy of work orders and completion certificate
duly certified by the client
Self-declaration duly signed by Authorized
The Applicant should have provided post
Signatory of the Bidder& Certificate from the
5 implementation support services to
client(s) in this respect to substantiate the
customers for a minimum of 3 years
requisite experience.

Turnover & Net Worth

Audited Balance sheet and Profit & Loss


The Applicant should have minimum
account statement of the Applicant for each of
6 average annual turnover of Rs.500 Crores in
the last 5audited financial years.
last three years
Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

Description of Pre-qualification
Sl. No. Supporting Document Required
Requirements
Certificate duly signed by Statutory Auditor of
the Bidder for totalaverage annual turnover
from IT servicesin last five years
Audited Balance sheet and Profit & Loss
The Applicant should be profitable (if the
account statement of the Applicant for each of
applicant is a part of a larger group or
the last 5 audited financial years.
conglomerate, the subsidiary or division
7
balance sheet needs to reflect standalone
Certificate duly signed by Statutory Auditor of
profitability) for the year ended March 31,
the Applicant confirming the net worth for
2015
each of the specified period

Product Implementation Experience


The Applicant should have experience in
successful greenfield implementations of
5D BIM and/or ERP projects(work done only
on upgrades, add-on solutions, or
maintenance or operational support shall
not be deemed adequate for qualification)
on the proposed solutions in

at least one organization of Indian Central


Govt. / State Govt. / PSU/ and/or global
Railways/ Metro Rail of the value having
minimum INR 25 Crore Project completion certificate from Client(s) of
8
OR the referred projects
at least two organizations of Indian Central
Govt. /State Govt. / PSU/ and/or global
Railways/ Metro Rail of the value having
minimum INR 15 Crore each
OR
at least three organizations of Indian
Central Govt. / State Govt. / PSU/ and/or
global Railways/ Metro Rail of the value
having minimum INR 12Crore each

in last 5 years as on 31st March, 2015


Applicants should have implemented Real
Estate Management / Project Systems on
the proposed solution. Applicants with Project completion certificate with the
9 experience onlocal or global Govt. required modules stated from Customers of
Infrastructure / Railways / Metro projects the referred projects
will have an advantage over those who do
not have such an experience
The Applicant should have implemented
Asset Maintenance / MRO. Companies with Project completion certificate with the
10 experience on Govt. Infrastructure / required modules stated from Customers of
Railways / Metro projects will have an the referred projects
advantage over those who do not

Nagpur Metro Rail Corporation Limited 13 27-Jul-15


Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

The applicant should have demonstrable


expertise in integrating BIM (5D preferred)
11 solutions with other BIM solutions and ERP Copy of work orders and completion certificate
systems using standards based interfaces or
APIs provided by the respective solutions
The Applicant (directly or in consortium
with Agencies) should be a value added Certificate from the principal stating the
12 reseller or certified system integrator or partnership and level achieved and maintained
agency with the principal of the OEM over the duration of the relationship
solutions proposed
The EOI may be individually or jointly prepared by the Bidder along with maximum of two other
Agencies for the complete solution. The primary bidder or Applicant should have met ALL the pre-
qualification criteria individually. The Applicant shall be solely responsible for management of the
consortium and execution of the project as contracted with the highest quality within the budget and
timelines meeting the defined and signed-off requirements in full.

4.2OEM Qualification

OEM Qualification
The proposed Commercial Off The Shelf
Project Completion Certificates with the
(COTS)5D BIM &ERP products should have
required functional areas stated from Client(s)
at least 5 implementations with at least 2 in
10 of the OEM and Self-certificate from OEM on
Railways/Metro segment or providers to
company letter head confirming the
the Railways/Metros globally.
compliance
Functionality scope is defined in section 2.4
The proposed COTS ERP should support
latest India specific legal requirements on Self-certificate from OEM on company letter
11
TDS, Service Tax, VAT, and other taxation, head confirming the compliance
accounting , payroll, GOF, Salary, TDS etc.

Note: Where a consortium bids for the project, the primary bidder shall provide associated
documentary evidence on behalf of the coalition Agencies that all the conditions defined above have
been fulfilled.

Nagpur Metro Rail Corporation Limited 14 27-Jul-15


Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

5. Brief Description of Selection Process


Expressions of Interest (EOIs) are being invited with well-defined pre-qualification criteria
(without any financial proposal).

All submissions are to be done on the e-tendering platform only within the stipulated and
defined timeline.

EOI with financial proposal will be rejected.

Based on the EOIs received from the various Applicants (individually or in a consortium), NMRCL
will shortlist prospective Applicants who fulfill the pre-qualification criteria.

These prospective Applicants will be issued RFP to submit their detailed Technical and Financial
proposals for implementation of proposed 5D BIM & ERP Systems in NMRCL.

These prospective Applicants will also be invited to NMRCL to carry out pre-proposal study.

Nagpur Metro Railway Corporation Limited 15 27-Jul-15


Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

6. Instructions to Applicants

6.1 Key Dates


The following table enlists the key dates for various activities online in e-tender portal of NMRCL i.e.
https://nmrcl.maharashtra.etenders.in.

Sl. No Milestone Time and date

Availability of Request for Expression of Interest From 12:00 noon on 27/07/2015 to


1.
Document Online 12:00 noon on 29/08/2015

Up till 12:00 noon on 07/08/2015 at


2. Last Date of submission of Queries
md.nmrcl.tenders@gmail.com

At 16:00 Hrs. on 11/08/2015 at Metro


4. Pre-Bid Meeting
House, NMRCL, Nagpur

5. Last date & Time of submission of EOI online Up till 12:00 noon on 29/08/2015

At 15:00 Hrs. on 31/08/2015 at Metro


6. Opening of EOIs
House, NMRCL, Nagpur

7. Declaration of Short listed firms On or before 15/09/2015

6.2 Address of Correspondence

The Applicants shall send correspondence/communication at the official mailing address prior to
07/08/2015:

Managing Director,
Bunglow No: 28/2,
AnandNagar,Civil Lines,
Nagpur-440001.
Phone: - 07122554217 Email: - md.nmrcl.tenders@gmail.com

6.3 EOI Application Processing fee

The Applicant shall pay EOI Application Processing Fee of INR 21,000/- (Rupees Twenty One
Thousand Only) online on the portal which will allow the applicant to download the document.

6.4 Preparation of EOI

The notes below are provided as a reference as the process shall be online. Should the Applicant
have any questions or clarifications, they may be raised following the process defined later in section
5.7 in this document. For sake of clarity, the submission should include information from Agencies in
case the bid is being submitted jointly with other companies. The EOI will include the following:

Nagpur Metro Railway Corporation Limited 16 27-Jul-15


Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

a) Application in the prescribed format (Form 1 to Form 3 ) along with supporting documents as
stipulated in clause 3 (Pre-qualification Criteria)
b) Covering Letter for EOI Application ( Please refer Form 1)
c) Particulars of Applicant (Please refer Form 2)
d) Information showing that they are qualified in the field of the assignment
e) Information on the Technical and Managerial capability of the firm
f) Information on the core business and financial performance for the last 3 years
g) Brief Profile of Promoters, Board of Directors, and Management Staff
h) A write-up on the approach and methodology to be adopted for this assignment
i) Project Experience with relevant supporting documentation(Please refer Form 3).
j) EOI and all correspondence shall be written in English and shall conform to prescribed formats.

6.5 Last Date of Submission of EOI


EOIs should be submitted online no later than 12:00 noon on 29/08/2015 after which the portal
shall be closed for submissions.

NMRCL may, at its discretion, extend the deadline for the submission of EOI, in which case all
rights and obligations of NMRCL and Applicants previously subject to the deadline shall thereafter
be subject to the deadline as extended.

Applications submitted by any other form for example via e-mail shall not be entertained and
shall be summarily rejected. Only detailed complete EOI filled onlineon or before last date and
time of EOI submission shall be taken as valid.

EOIs in which any of the particulars and prescribed information is missing or incomplete in any
respect and/or prescribed conditions are not fulfilled are liable to be rejected.

6.6 Cost of EOI Preparation

The Applicant shall bear all costs associated with the preparation and submission of their EOI and/ or
any subsequent events/activities related to this document. NMRCL will in no case be responsible or
liable for these costs, regardless of the conduct or outcome of the bidding process.

6.7 Clarifications on EOI


EOI Pre-Bid meeting will be organized at NMRCL Office, Nagpur at 16:00 Hrs. on 11/08/2015 to
provide clarifications sought by Applicants. The prospective applicants are encouraged to attend
the EOI Clarification meeting, seek clarifications and make suggestions for consideration of the
NMRCL.

Applicants requiring any clarification on this Request for EOI document may notify NMRCLby
email before 12:00 noon on 07/08/2015. Similarly if the Applicant feels that any important
provision in the documents is unacceptable, such an issue should be raised at this stage. Queries
shall be sent by email to: md.nmrcl@gmail.com

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Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

A form (Form No. 4) has been provided in this regard so that queries received prior to 12:00
noon on 07/08/2015 may be clarified during the EOI Pre-Bid meeting. A Response to Queries
statement will be uploaded on NMRCLportal within 72 hours after the meeting. The clarification
to the queries raised and any additional amendments which may be proposed by NMRCL of its
own will be uploaded in the e-tender portal of NMRCL. Applicants are requested to check
NMRCL e-tender portal frequently for any updates.

Authorized representatives (Maximum Three) of each Applicant (in case of a consortium bid, one
representative per company of the partnership will be permitted to attend the Pre-bid meeting.
However, only primary bidders shall formally raise queries. Personal queries from individuals
shall not be entertained.

The representatives must carry authorization letter from the Applicant to attend the pre-bid
meeting.

Applicants may choose not to attend the EOI Pre-Bid meeting and this will not be a cause for
disqualification.

Except for responses to request for any clarifications on the Request for EOI document, the
Applicant shall not contact NMRCL by any means for any matter related to this Request for EOI
from the time of submission of the EOI until the Contract is awarded to and accepted by the
successful Applicant. Such actions may lead to disqualification as well as blacklisting of the
Applicant.

6.8 Right of NMRCL to Accept or Reject EOIs

Notwithstanding anything contained in this Request for EOI document, NMRCL reserves the right
to accept or reject any or all EOIs at any time without assigning any reasons therefore and without
any liability or obligation for such acceptance, rejection or annulment.

6.9 Fraud and Corrupt Practices


The Applicants and their respective officers, employees, agents and advisers shall observe the
highest standard of ethics during the Bidding Process. Notwithstanding anything to the contrary
contained herein, NMRCL may reject an Application without being liable in any manner
whatsoever to the Applicant if it determines that the Applicant has, directly or indirectly or
through an agent, engaged in corrupt practice, fraudulent practice, coercive practice,
undesirable practice or restrictive practice in the Bidding Process.

Without prejudice to the rights of NMRCL hereinabove, if an Applicant is found by NMRCL to


have directly or indirectly or through an agent, engaged or indulged in any corrupt practice,
fraudulent practice, coercive practice, undesirable practice or restrictive practice during the
Bidding Process, such Applicant shall not be eligible to participate in any Tender or EOI issued by
NMRCL during a period of 2 (two) years from the date such Applicant is found by NMRCL to have
directly or indirectly or through an agent, engaged or indulged in any corrupt practice,
fraudulent practice, coercive practice, undesirable practice or restrictive practice, as the case
may be.

Misrepresentation/Improper Response by any Applicant may lead to disqualification of the


Applicant. If any such disqualifications are detected even after the issuance of RFP, such
Applicants will be blacklisted.

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Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

EOIs, which in the opinion of NMRCL, have been completed with the improper assistance of
employees of NMRCL and ex-employees of NMRCL, or with the utilization of information
unlawfully obtained from NMRCL, will be excluded from further consideration and will be
rejected.

For the purposes of this Section, the following terms shall have the meaning hereinafter
respectively assigned to them:
(a) Corrupt practice means the offering, giving, receiving, or soliciting, directly or indirectly, of
anything of value to influence the actions of any person connected with the Bidding Process
(b) Fraudulent practice means a misrepresentation or omission of facts or suppression of facts
or disclosure of incomplete facts, in order to influence the Bidding Process;
(c) Coercive practice means impairing or harming or threatening to impair or harm, directly or
indirectly, any person or property to influence any persons participation or action in the
Bidding Process
(d) undesirable practice means establishing contact with any person connected with or
employed or engaged by NMRCL with the objective of canvassing, lobbying or in any manner
influencing or attempting to influence the Bidding Process;
(e) Restrictive practice means forming a cartel or arriving at any understanding or
arrangement among Applicants with the objective of restricting or manipulating a full and
fair competition in the Bidding Process.

6.10 Due-diligence by Applicants


Each Applicant should conduct its own study and analysis in order to respond to this Request for
EOI document. NMRCL makes no representation or warranty and shall incur no liability under any
law, statute, rules or regulations on any claim the potential Applicant may make in case of failure to
understand the requirement and respond to the Request for EOI document. NMRCL may, in its
absolute discretion, but without being under any obligation to do so, update, amend or supplement
the information in this Request for EOI document.

6.11 Conflict of Interest


NMRCL requires that Applicant should provide professional, objective, and impartial advice and at all
times hold NMRCL's interests paramount. Without limitation on the generality of the foregoing,
Applicant, and any of their affiliates, shall be required to provide full disclosure and indemnity under
any of the circumstances set forth below.

A firm that has been engaged by NMRCL to provide goods, works or Assignment/job other than
consulting Assignment/job for a project or visa-versa, and any of its affiliates, shall declare the
nature of the relationship.

The Applicant will have an obligation to disclose any situation of actual or potential conflict that
impacts their capacity to serve the best interest of Client or that may reasonably be perceived as
having this effect. If the Applicant fails to disclose said situations and if NMRCL comes to know
about any such situation at any time, it may lead to the disqualification of the Applicant.

In case related parties get selected for different work with or without dependencies, each shall
be individually responsible for execution in the highest professional manner in the best interests
of NMRCL. No transfer of resources from one to the other shall be allowed for the duration of
the contract and agreement, whichever is later.

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Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

6.12 Blacklisted Applicants

The Applicant and in case of a consortium each of the members individually and severally should not
have been Blacklisted by Government of India or any State government / PSU or any other foreign
government or foreign public sector entity (not limited to the country of registration of the
applicant) over the last five years from the last date of submission of EOI. Such Applicants would not
be eligible to submit EOI either themselves or through their associates.

6.13 Confidentiality

After the opening of EOIs/ Bids, information relating to the examination, clarification, evaluation
and comparison of EOIs/Bids, and recommendations concerning the award of Contract shall not
be disclosed to Applicants or other persons not officially concerned with such process.

Any effort by an Applicant to influence NMRCL or others connected in the process of


examination, clarification, evaluation and comparison of EOIs/ Bids, and in decisions concerning
the award of Contract, may result in the rejection of its EOI/Bid.

No Applicant shall made unsolicited contact NMRCL on any matter relating to its EOI/Bid, from
the time of the opening of EOI till the time the Contract is awarded.

Applicants will focus their inquiries and communications, if any, to only the authorized
representative of NMRCL as mentioned in clause Address of Correspondence.

Canvassing in connection with Request for EOI is strictly prohibited. The submitted EOI of the
Applicant who resorts to canvassing is liable to be rejected. EOI containing uncalled remarks or
any additional conditions are liable to be rejected.

6.14 Applicant to obtain his own information

The Applicant shall for all purposes deemed to have independently obtained all necessary
information for the purpose of preparing his EOI. The Request for EOI document is for
information purpose only and to help the Applicant to prepare his EOI.

The Applicant shall be deemed to have examined the Request for EOI document and to have
obtained his own information in all matters whatsoever that might influence carrying out the EOI
preparation and satisfied himself to the sufficiency of his EOI.

The verbal agreement or inference from conversation with any employee of NMRCL before,
during or after the submission of the EOI shall not in any way affect or modify the terms and
obligations herein contained.

6.15 Disclaimer
This Request for Expression of Interest document (also referred as Request for EOI) is not an
agreement and is neither an offer nor commitment by NMRCL to any Applicant or any other
person. The purpose of this document is to provide information to the potential Applicants to
assist them in submitting EOI. Though this document is prepared with sufficient care to provide
all required information to the potential Applicants, they may need more information than what

Nagpur Metro Railway Corporation Limited 20 27-Jul-15


Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

has been provided. In such cases, the potential Applicant is solely responsible to seek the
information required from NMRCL, at his / her own cost. NMRCL reserves the right to provide
such additional information at its sole discretion.

This Request for Expression of Interest document (also referred as Request for EOI) is not an
agreement

6.16 Definitions of terms used in the EOI

Enterprise Resource Planning software, is business management


softwaretypically a suite of integrated applicationsthat a company
ERP can use to collect, store, manage and interpret data from many business
activities, including: Product planning, cost, Manufacturing or service
delivery, Marketing and sales,. Inventory, etc.

An acronym for 5D Building Information Modeling, is a term used in the


CAD and construction industries, and refers to the intelligent linking of
5D BIM
individual 3D CAD components or assemblies with schedule (time -
4D BIM) constraints and then with cost-related information (5D BIM)

Is the management of the structures including stations and tenants using


Real Estate
the space in or around the stations leased by NMRCL, terminal building,
Management
and land on which the Metro is being build.

Comprises of solutions to manage the rolling stock, tracks, traction, energy


Metro Operations
monitoring and management, rostering, scheduling, ticketing, and related
Management
activities

Agency refers to the individual applicant or consortium of vendors who bid


as a collective group with one lead applicant. These may include all types
Agency
of companies including consulting, IT and IT services, and other interested
parties with requisite experience as outlined in this document

COTS Commercial Off The Shelf software solutions

Owner Support Office includes development and implementation of


governance, organisations, processes, systems, standards and
methodologies for successful project execution. It involves Strategic
OSO
project management as a support to the client office. It includes proactive
risk identification and management, monitoring and reporting on project
and supporting the project until successful completion.

Comprises of solutions to manage the rolling stock, tracks, traction, energy


Metro Operations
monitoring and management, rostering, scheduling, ticketing, and related
Management
activities

Nagpur Metro Railway Corporation Limited 21 27-Jul-15


Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

7. Forms

Form: 1- Covering Letter for EOI Application

Dated:

To,

Executive Director,
Nagpur Metro Rail Corporation Limited
Bunglow No: 28/2,
AnandNagar,Civil Lines,
Nagpur-440001

Sub: EOI Application for Selection ofAgency for Selection, Supply, Installation, Implementation
of and Support for 5D BIM & ERP Solutions in NMRCLand provide services to setup and ramp-
up Owners Support Office in NMRCL

Dear Sir,

With reference to your Request for EOI document dated 27/08/2015, I/we, having examined
the Request for EOI document and understood its contents, hereby submit my/our Application
for the aforesaid subject.

1. I/ We acknowledge that NMRCL will be relying on the information provided in the Application
and the documents accompanying such Application, and we certify that all information provided
in the Application and all Forms are true and correct; nothing has been omitted which renders
such information misleading; and all documents accompanying such Application are true copies
of their respective originals.

2. The above statement is made for the purpose of and as part of the application for the Expression
of Interest (EOI) application for Selection, Supply, Installation, Implementation of and Support
for 5d BIM & ERP Solutionsand provide services to setup and ramp-up Owners Support Office in
NMRCL, notified in EOI document.

3. I/ We shall make available to the NMRCL any additional information it may find necessary or
require to supplement or authenticate the statements in the Application.

4. I/ We acknowledge the right of the NMRCL to reject our Application without assigning any
reason or otherwise and hereby waive, to the fullest extent permitted by applicable law, our
right to challenge the same on any account whatsoever.

5. I/ We fully certify that our organization meet(s) all the pre-qualification criteria laid down in the
Request for EOI document.

6. I/ We hereby irrevocably waive invoking any right or remedy which are available to us at any
stage as per law or howsoever otherwise arising to challenge or question any decision taken by
the NMRCL in connection with the EOI process.

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Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

7. I/ We agree and undertake to abide by all the terms and conditions of the EOI document. In
witness thereof, I/ We submit this EOI Application in accordance with the terms of the Request
for EOI document.

Yours faithfully,

(Electronic Signature on the portal,


Name and designation of Authorized Signatory)

Place:

Date:

Nagpur Metro Railway Corporation Limited 23 27-Jul-15


Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

Form: 2- Particulars of Applicant


(On the letterhead of the Applicant)
Response
Sl. No Description (Please refer notes at the
end of Table)
1. Name of the Firm
2. Nationality of the Firm
3. Complete Address of Registered Office
4. Type of Firm (Proprietary/ Partnerships/Private/Public)
5. Year and Place of Establishment (Please enclose self-certified copy of
certificate of incorporation)
6. Brief description of the Applicant including details of its main lines of
business along with the brief profile of the organization
7. Firm is:
Member of a group of Companies (if Yes, give name, address,
connection and description of other Companies)
Subsidiary of a large organization (if Yes, give full details of the
holding Company)
8. Profitability (for Indian/Global operations) for last 5 years (Certificate
of net worth duly signed by Chartered Accountant)
9. Annual revenue (for Indian/Global operations) for last 5 years from
Software business (Certificate duly signed by Chartered Accountant for
FY 10-11, FY 11-12, FY 12-13, FY 13-14 and FY 14-15)
10. Please mention locations where you have offices in India
11. Number of employees working on
Software Development &Customization
Implementation of the bid COTS Solutions
Support of specific solutions which are part of the bid
Others
12. Please attach copy of PAN Card/ Service Tax Registration
(Please attach copy of PAN Card/ Service Tax Registration duly attested
by Chartered Accountant)
13. Alliances with Application Software OEM and other Software Vendors
14. Number of implementations of the solutions internationally and in India.
Please call out specific projects in Govt. Sector (Please provide brief
write-up on each project on separate sheets)
Location:
Date:
Signature of Authorized Signatory:
Name and Designation of Authorized Signatory:
Telephone Number (with ISD & STD Code)
Fax Number (with ISD & STD Code)
E-Mail Address
Notes: In case a consortium is bidding for the project, the information should be filled for each of the Agencies
in a consortium. Where the information cannot be provided in the above format, please furnish the

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Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

information via attachment during the e-submission.Kindly Attach scan copy of Power of Attorney of the
Authorized Person.

Form: 3- Project Experience

Sl. Project Details Applicant Response


No.
1. Name of Project
2. Name and Contact Details of Client
3. Project Description
4. Modules implemented
5. Geographical Coverage of Project Implementation (Number
of Location/ Sites where Project implemented)
6. Number of Business Users
7. Name of Application Software and Database Used
8. Total Duration of Project (Start Date & Completion Date)

9. Total Cost of the Project


10. Total cost of the services provided by the Applicant
11. Current Status
12. Other relevant Details

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Invitation for EOI for NMRCL OSO, ERP & 5D-BIM System

Form: 4- Format for submission of queries

All the Applicants are advised to use the format given below for submission of their queries, if
any, on the Request for EOI document. Applicants are advised to send their queries in MS-Word
format only and the same should be editable. Queries are to be sent to the Authorized
Representative of NMRCL, either through e-mail or through printed form, as per the address
details mentioned in the Address of Correspondence clause mentioned in this document.

Queries in any other form or using any other format shall not be entertained.

Sl. No. Title and Clause Page no. Clause description Query of the
reference Applicant /
Clarification sought
by the Applicant

Nagpur Metro Railway Corporation Limited 26 27-Jul-15

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