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Sercan SARI

Account Manager

Telecoms Professional

Account Manager
January 2015 - Present
SNS Oman is a well reputed telecom services provider in Middle East and exclusive Nokia Networks Value
Added Re-seller in Oman.
Achieves short and long-term profitable businesses based on diverse customers' needs. Manages resources to
deliver turnkey solutions allowing seamless transition from sales to operations.
Reporting to group GM in Saudi Arabia, I have been mainly dealing with below subjects:
Sales and Business development activities
Services Management (technical&commercial)
Strategical Management
Human Resources Management
End-to-end activities for Tendering, Budgeting, Pricing/Quotation, Resourcing, Operation, Evaluation, KPIs/
SLAs Monitoring
Sales and After-Sales Services for Nokia and Alcatel-Lucent portfolio
Provided various professional telecom network services (Drive Test, Installation, Comissioning, Operation
and Maintenance, Planning, Dimensioning etc.)
Experienced with Projects, Contracts, Reportings, RFPs, RFQs, BOQs

Technical Team Lead
March 2013 - December 2014 (1 year 10 months)
Management of engineering team which provides various professional telecom services.

RAN/BSS Operations Engineer at Avea
September 2011 - March 2013 (1 year 7 months)
3rd Level Support for RNCs and BSCs

-Commissioning and Integration of NSN F-BSCs S14
- Acceptance tests of NSN F-BSCs and RU20 RNCs
- Commissioning and Integration of the RNC 2600 and Release 2 Flexi Node B
using RU20 SW

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UNIBJK Page 2 . . 2005 . IUR.2009 Bahçe#ehir Üniversitesi Master Of Business Administration (ENG). IU-CS.SW and HW upgrades of NSN BSCs and RNCs .Operations provided by NSN NetAct tools (CM Editor.Fault management including including troublehooting for NSN BSCs and RNCs .Creation and Configuration of BTSs and NodeBs .Network optimization and parameter changes.2009 Activities and Societies: IEEE.NOC at Avea May 2010 . CM Operations Manager) . Electronics and Communication Engineering. .Training and Development of lower layers .Re-homing activities for BSC and RNCs with different MGWs. BCSU. SW releases and platforms .August 2010 (1 year) First Level Meintenance of GSM/UMTS RAN and Core Networks. Network Support Engineer . PCU expansions . 2005 . IUB.2013 Helsinki University of Technology Bachelor. 2011 . Education Yildiz Technical university Bachelor of Science.Unit changes on BSCs and RNCs . Troubleshooting and Alarm Handling.Testing new features.2009 Yildiz Teknik Üniversitesi 2.A-INT. 2008 .95. IU-PS configurations .GB over IP.Abis.October 2011 (1 year 6 months) NOC-RAN Support Network Surveillance Engineer at Avea September 2009 .Monitoring KPIs . Science Communication Engineering. Electronical and Communication Engineering.ALL-IP and Dual IuB configurations . MSSs and SGSNs. ATER.

com Contact Sercan on LinkedIn Page 3 .Sercan SARI Account Manager sercansari@hotmail.