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Account Manager
sercansari@hotmail.com
Summary
Telecoms Professional
Experience
Account Manager
January 2015 - Present
SNS Oman is a well reputed telecom services provider in Middle East and exclusive Nokia Networks Value
Added Re-seller in Oman.
Achieves short and long-term profitable businesses based on diverse customers' needs. Manages resources to
deliver turnkey solutions allowing seamless transition from sales to operations.
Reporting to group GM in Saudi Arabia, I have been mainly dealing with below subjects:
Sales and Business development activities
Services Management (technical&commercial)
Strategical Management
Human Resources Management
End-to-end activities for Tendering, Budgeting, Pricing/Quotation, Resourcing, Operation, Evaluation, KPIs/
SLAs Monitoring
Sales and After-Sales Services for Nokia and Alcatel-Lucent portfolio
Provided various professional telecom network services (Drive Test, Installation, Comissioning, Operation
and Maintenance, Planning, Dimensioning etc.)
Experienced with Projects, Contracts, Reportings, RFPs, RFQs, BOQs
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- Creation and Configuration of BTSs and NodeBs
- Unit changes on BSCs and RNCs
- SW and HW upgrades of NSN BSCs and RNCs
- A-INT, ATER,Abis, IUB, IUR, IU-CS, IU-PS configurations
- GB over IP, BCSU, PCU expansions
- ALL-IP and Dual IuB configurations
- Re-homing activities for BSC and RNCs with different MGWs, MSSs and
SGSNs.
- Fault management including including troublehooting for NSN BSCs and RNCs
- Monitoring KPIs
- Testing new features, SW releases and platforms
- Training and Development of lower layers
- Operations provided by NSN NetAct tools (CM Editor, CM Operations Manager)
- Network optimization and parameter changes.
Education
Yildiz Technical university
Bachelor of Science, Electronical and Communication Engineering, 2005 - 2009
Bahe#ehir niversitesi
Master Of Business Administration (ENG), 2011 - 2013
Helsinki University of Technology
Bachelor, Science Communication Engineering, 2008 - 2009
Yildiz Teknik niversitesi
2.95, Electronics and Communication Engineering, 2005 - 2009
Activities and Societies: IEEE, UNIBJK
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Sercan SARI
Account Manager
sercansari@hotmail.com
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