Sercan SARI

Account Manager
sercansari@hotmail.com

Summary
Telecoms Professional

Experience
Account Manager
January 2015 - Present
SNS Oman is a well reputed telecom services provider in Middle East and exclusive Nokia Networks Value
Added Re-seller in Oman.
Achieves short and long-term profitable businesses based on diverse customers' needs. Manages resources to
deliver turnkey solutions allowing seamless transition from sales to operations.
Reporting to group GM in Saudi Arabia, I have been mainly dealing with below subjects:
Sales and Business development activities
Services Management (technical&commercial)
Strategical Management
Human Resources Management
End-to-end activities for Tendering, Budgeting, Pricing/Quotation, Resourcing, Operation, Evaluation, KPIs/
SLAs Monitoring
Sales and After-Sales Services for Nokia and Alcatel-Lucent portfolio
Provided various professional telecom network services (Drive Test, Installation, Comissioning, Operation
and Maintenance, Planning, Dimensioning etc.)
Experienced with Projects, Contracts, Reportings, RFPs, RFQs, BOQs

Technical Team Lead
March 2013 - December 2014 (1 year 10 months)
Management of engineering team which provides various professional telecom services.

RAN/BSS Operations Engineer at Avea
September 2011 - March 2013 (1 year 7 months)
3rd Level Support for RNCs and BSCs

-Commissioning and Integration of NSN F-BSCs S14
- Acceptance tests of NSN F-BSCs and RU20 RNCs
- Commissioning and Integration of the RNC 2600 and Release 2 Flexi Node B
using RU20 SW

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- Creation and Configuration of BTSs and NodeBs
- Unit changes on BSCs and RNCs
- SW and HW upgrades of NSN BSCs and RNCs
- A-INT, ATER,Abis, IUB, IUR, IU-CS, IU-PS configurations
- GB over IP, BCSU, PCU expansions
- ALL-IP and Dual IuB configurations
- Re-homing activities for BSC and RNCs with different MGWs, MSSs and
SGSNs.
- Fault management including including troublehooting for NSN BSCs and RNCs
- Monitoring KPIs
- Testing new features, SW releases and platforms
- Training and Development of lower layers
- Operations provided by NSN NetAct tools (CM Editor, CM Operations Manager)
- Network optimization and parameter changes.

Network Support Engineer - NOC at Avea
May 2010 - October 2011 (1 year 6 months)
NOC-RAN Support

Network Surveillance Engineer at Avea
September 2009 - August 2010 (1 year)
First Level Meintenance of GSM/UMTS RAN and Core Networks.
Troubleshooting and Alarm Handling.

Education
Yildiz Technical university
Bachelor of Science, Electronical and Communication Engineering, 2005 - 2009
Bahçe#ehir Üniversitesi
Master Of Business Administration (ENG), 2011 - 2013
Helsinki University of Technology
Bachelor, Science Communication Engineering, 2008 - 2009
Yildiz Teknik Üniversitesi
2.95, Electronics and Communication Engineering, 2005 - 2009
Activities and Societies: IEEE, UNIBJK

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Sercan SARI
Account Manager
sercansari@hotmail.com

Contact Sercan on LinkedIn

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