Sercan SARI

Account Manager

Telecoms Professional

Account Manager
January 2015 - Present
SNS Oman is a well reputed telecom services provider in Middle East and exclusive Nokia Networks Value
Added Re-seller in Oman.
Achieves short and long-term profitable businesses based on diverse customers' needs. Manages resources to
deliver turnkey solutions allowing seamless transition from sales to operations.
Reporting to group GM in Saudi Arabia, I have been mainly dealing with below subjects:
Sales and Business development activities
Services Management (technical&commercial)
Strategical Management
Human Resources Management
End-to-end activities for Tendering, Budgeting, Pricing/Quotation, Resourcing, Operation, Evaluation, KPIs/
SLAs Monitoring
Sales and After-Sales Services for Nokia and Alcatel-Lucent portfolio
Provided various professional telecom network services (Drive Test, Installation, Comissioning, Operation
and Maintenance, Planning, Dimensioning etc.)
Experienced with Projects, Contracts, Reportings, RFPs, RFQs, BOQs

Technical Team Lead
March 2013 - December 2014 (1 year 10 months)
Management of engineering team which provides various professional telecom services.

RAN/BSS Operations Engineer at Avea
September 2011 - March 2013 (1 year 7 months)
3rd Level Support for RNCs and BSCs

-Commissioning and Integration of NSN F-BSCs S14
- Acceptance tests of NSN F-BSCs and RU20 RNCs
- Commissioning and Integration of the RNC 2600 and Release 2 Flexi Node B
using RU20 SW

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Training and Development of lower layers .October 2011 (1 year 6 months) NOC-RAN Support Network Surveillance Engineer at Avea September 2009 . 2011 .2009 Bahçe#ehir Üniversitesi Master Of Business Administration (ENG).NOC at Avea May 2010 .2013 Helsinki University of Technology Bachelor.2009 Activities and Societies: IEEE.2009 Yildiz Teknik Üniversitesi 2.Re-homing activities for BSC and RNCs with different MGWs. Network Support Engineer . . SW releases and platforms . Electronics and Communication Engineering.Monitoring KPIs . PCU expansions .Operations provided by NSN NetAct tools (CM Editor. MSSs and SGSNs. Electronical and Communication Engineering. BCSU.Abis.Testing new features.Fault management including including troublehooting for NSN BSCs and RNCs . ATER.SW and HW upgrades of NSN BSCs and RNCs . CM Operations Manager) .Creation and Configuration of BTSs and NodeBs . IUR. Troubleshooting and Alarm Handling.August 2010 (1 year) First Level Meintenance of GSM/UMTS RAN and Core Networks.Unit changes on BSCs and RNCs . 2005 .95.ALL-IP and Dual IuB configurations . Education Yildiz Technical university Bachelor of Science. IU-CS. UNIBJK Page 2 .A-INT. 2008 . .Network optimization and parameter changes. 2005 . IUB. IU-PS configurations .GB over IP. Science Communication Engineering.

Sercan SARI Account Manager Contact Sercan on LinkedIn Page 3 .