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Marketing Proposal of
Final Project
MKT302a
December 4, 2017
Executive Summary
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Mission: To provide uniquely scented, all natural products to the discerning male through high
quality, small batch processes, and excellent customer satisfaction.
Business Description: B&B Soaps only uses locally sourced, organic or completely sustainable,
fair-trade and eco-friendly ingredients in its products. B&B Soaps combines unique ingredients
and attractive scents to give men better options when it comes to keeping themselves feeling and
looking great. B&B Soaps is tailored by men for men with the slogan of Who says rugged men
cant smell good? and Making you and your beard look better.
Product: Mens all natural soap products formulated for beard and body use. Advantages of use
include softer, more manageable facial hair and specific product formulations to address specific
conditions such as dry skin, oily skin, acne and beard dandruff (beardruff), while still smelling
manly.
Technologies:
Markets: Environmentally conscious men between the ages of 20-50 with income levels
between $30,000 -$70,000 with facial hair who enjoy the outdoors, beer, like to be clean, and
smell like men.
Distribution Channels:
Social Media
Company Website
Competition: Local more established soap companies and larger all natural corporations such as
Burts Bees and Yes10.
Mission Statement
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According to the Business Dictionary, a mission statement can be defined as, A written
declaration of an organization's core purpose and focus that normally remains unchanged over
time (Business Dictionary). It goes on to further describe the three functions mission statements
should cover, (1) serve as filters to separate what is important from what is not, (2) clearly state
which markets will be served and how, and (3) communicate a sense of intended direction to the
entire organization (Business Dictionary). Using these criteria, the mission statement of B&B
Soaps comes into focus. To provide uniquely scented, all natural products to the discerning male
through high quality, small batch processes, and excellent customer satisfaction. B&B Soaps
only uses locally sourced organic or completely sustainable, fair-trade and eco-friendly in its
products. B&B Soaps combines unique ingredients and attractive scents to give men better
options when it comes to keeping themselves feeling and looking great. B&B Soaps is tailored
by men for men with the slogan of Who says rugged men cant smell good? and Making you
SWOT Analysis
Marketers must understand the current and potential environment in which the product
or service will be marketed (Lamb, Hair, Jr, & McDaniel, 2015). A Strengths, Weakness,
Opportunities and Threats Analysis, better known as a SWOT analysis, is key in developing a
marketing plan as it allows for an in-depth look at these components in relation to the business
Strengths
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Most small business soap company owners are typically females whos target market is
other females, leaving the male market virtually untouched. According to recent data, Natural
and/or organic personal care sales have rocketed to $4.3 billion [2005], and may reach $6.6
billion in 2010 -- a jump of more than 50% (Market Research, 2005) with more current
information detailing even higher expansions within the market, Forecasts that the U.S.
consumer market for natural and organic skincare, haircare, and makeupwhich during 2005-
2010 boomed 61% to $7.7 billioncould top $11.0 billion as of 2016 (Packaged Facts, 2011).
While this market is clearly growing, there has been little development in companies applying
solid marketing tactics involving: developing their brand and logo, implementing customer
relations management (CRM) strategies, or utilizing current technologies such as social media or
selling through an owned website. Branding should be the focus of any company as it identifies
and separates the businesses product from the rest. A crucial component of this is the use of a
logos, slogans and packaging to convey these messages. B&B Soaps will implement designs to
incorporate themes of old fashion, outdoors, and ruggedness that will not only convey the type of
product being offered, but will give it distinctiveness which is absolutely necessary in the soap
market while appealing to its male market. B&B Soaps will utilize its website, paired with social
media platforms, to develop a CRM strategy. This will enable product reviews and not only
business to consumer (B2C) interactions but consumer to business (C2B) interactions which is
not currently being done in this market. B&B Soaps will take advantage of thorough research in
formulating product recipes before its initial launch to ensure uniqueness, quality and most
importantly demand. This will be conducted through a family and friends network in which
samples will be distributed in which individuals will then submit feedback on the product. By
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focusing on these key areas of neglected marketing, B&B Soaps will have a clear and distinct
Weaknesses
As a new business, there are many challenges that pose weaknesses and even the best laid
plans can lead to ruin. Lack of experience using online selling platforms, starting, and owning a
business are likely the largest weak points for B&B Soaps, not to mention the permits and other
legal requirements involved. While the initial investment may be small in comparison to other
small businesses, a slow start and the high cost of marketing can quickly require outside funding
and loans to keep the business going. Investors may be hard to come by as soap companies are
Opportunities
With more and more individuals becoming conscientious of the ecological impact of
businesses and their products, they are looking for alternatives that promote sustainability.
Likewise, there is a growing movement toward small business patronization and away from large
corporations. The lack of masculine marketed soap products leaves this niche market widely
available and the lack of market penetration from current natural soap companies gives
opportunity for large growth. B&B Soaps looks to take advantage of small initial costs to
develop high quality products before market implementation. The use of social media as a
marketing platform is still relatively new, even for larger businesses, and capitalizing on this
early on offers lower cost yet still effective marketing strategies. Special promotions and
discounts such as: serviceman discounts, loyalty rewards, and subscriptions similar to an of the
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month club will also drive website traffic and sales as they are not currently available through
other soap companies. As a non-perishable product, B&B Soaps will be able to take advantage of
Threats
Many of today's products and services are so similar to each other that the only
difference is in their marketing (Levinson, 1997) and in the soap business this could not be
more true. The biggest threat is loss of product individuality due to the sheer amount of small
business soap companies. To the consumer, you become just another name in a list of hundreds
of the same product. Another threat is the time to build substantial penetration into the target
market. At a certain point the cost of production will level off but marketing will continue to be
an expense and with no profit being made the company could potentially bankrupt. On the other
hand, successful marketing could lead to demand out-pacing production capabilities which could
cost the company significant profits and damage its image of reliability. The possibility for large
companies to enter the market is also a threat as they could push out smaller businesses due to
Objectives
While the aim for any business regardless of size is to make a profit, there must be other
specific goals that enable focus and forward momentum for the organization. B&B Soaps goal
of providing excellent cleansing products for men can only be realized through specific targeted
market analysis, implementation of this market data, and cost effective production and logistics
processes. Targeted market analysis for B&B Soaps consists largely of initial market data
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gathered through other soap competitors. By visiting stores, trade shows and other online selling
platforms, B&B Soaps will gain valuable information regarding pricing, packing, distribution
market analysis will involve reaching out to friends, family, and initial consumer base through
habits. By gathering this data early on, B&B Soaps will have stronger marketing foundation
when introducing its brand, leading to increased marketing success through proper utilization of
this information. Cost effective production and shipping methods involving zero waste practices,
small batch processes, and flat-rate shipping will help keep operational costs low, enabling a
large focus towards continued marketing efforts. This works to establish B&B Soaps short term
goals of quick market introduction, adaptability to new market demands and feedback, and
timely consumer transactions. These short terms goals will the work toward B&B Soaps long
term goals of: name brand recognition, establishing multiple product lines, and continued
consumer loyalty. Through the use of these goals and strategies B&B Soaps will quickly gain
Targeting a specific market does not mean that you have to exclude people that do not
fit your criteria from buying from you. Rather, target marketing allows you to focus your
marketing dollars and brand messages on a specific market that is more likely to buy from you
than other markets (Porta, 2010). A commodity product, such as soap, can be used by anyone,
as most individuals use, or should use, soap on a fairly regular basis. B&B Soaps looks to take
this common place, convenience product and make it a heterogeneous shopping product. This
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means creating a clear market differentiation between B&B Soaps and other soap companies
known as positioning. Position is the place a product, brand, or group of products occupies in
customers minds relative to competing offerings (Lamb, Hair, Jr, & McDaniel, 2015). The
role of positioning is to give an overall image to potential customers, setting one's business
above competitors and adhering to the customers wants and needs. In order to achieve this type
of differentiation, B&B Soaps not only needs to identify the type of individuals to which it
intends to reach, but how to take advantage of distribution and marketing channels not currently
being used in the industry. Traditionally, commodities are purchase as a part of a households
routine grocery shopping in which females are the most prevalent participants. This trend has
steadily diminished over recent years as men are just a likely to be performing these duties for
the house. With few options available in most commercial retail markets targeted toward men,
B&B Soaps aims to infiltrate this opportunity. In targeting the male demographic, B&B Soaps
looks to leverage the trend toward eco-friendly products as well as the growing beard trend.
These types of individuals are often looking for more masculine products to aid in their rugged
appearance to which B&B Soaps scents and ingredients will also aim. These types of individuals
look for unique or novelty products that cater to their appreciation of taking care of themselves,
but in manly fashion. B&B Soaps will also implement use of social media to match this
demographics high level of this medias usage to encourage consumer participation in new
product formulation and reviews as well as take advantage increased visibility due to word of
mouth. Using these targets within its ideal market, B&B Soaps can define its target market as
environmentally conscious men, between the ages of 20-50, with income levels between $30,000
-$70,000, and facial hair who enjoy the outdoors and beer.
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A Marketing Mix is a unique blend of product, place, promotion, and pricing strategies
designed to produce mutually satisfying exchanges with a target market. (Lamb, Hair, Jr, &
McDaniel, 2015). According to the Business Dictionary, this strategy is A planned mix of the
controllable elements of a product's marketing plan commonly termed as 4Ps: product, price,
place, and promotion. These four elements are adjusted until the right combination is found that
serves the needs of the product's customers, while generating optimum income (Business
Dictionary). The marketing mix strategy is therefore key to the successful launch of B&B Soaps
Product
B&B Soaps products are as the company name implies, Beard and Body Soaps. To keep
in line with current soap market trends and consumer usage behavior the product will be offered
in standard 4oz bars and 1oz trial sizes. The soaps themselves will feature unique base
ingredients such as varying types of beer or soda to further the appeal to men. Not only does this
contribute to the image and scent of the soap, but the actual chemical makeup of including these
ingredients generates a richer lather due to increased sugar content over traditional soaps. Other
ingredients will consist of essential oils and a wide range of carrier oils which will determine the
final texture, scent and specific attributes of the soap such as anti -inflammatory, moisturizing
and conditioning properties. Additional additives such as coffee grounds, oatmeal and other
abrasives can be added to reach desired textures, create appeal, and add to the functionality or
appearance of the soap. All B&B Soap products will carry the brand logo on the product as well
as packaging to create brand identification and recognition. Packaging will be 100% recycled
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materials to further back the environmentally sustainable ideals being promoted by the products
themselves.
Pricing
Ann Logue, the author of Hedge Funds for Dummies, wrote, businesses may want to
start with low introductory prices. Its a common strategy to do promotional pricing to tell the
world who you are and what you do (Logue, 2012). B&B Soaps will use a market penetration
pricing strategy in that most products will cost less than those of its direct competitors. This will
encourage new consumers to try the products as they shop for cheaper alternatives or new
experiences. This strategy will carry on with introductions of new products throughout the
companys life to keep consumers buying and trying new products or product lines. While most
independent soap companies price 4oz bars starting around $7, depending on ingredients. B&B
Soap will offer all of its 4oz bars at $6.50 with trial sizes at a $1.75. Additionally, pricing per
ounce will decrease with increased basket size to encourage larger purchases. Example, a
purchase of 6 bars costing $34 which equates to a $5 savings over purchasing six bars one at a
time. Discounts will also be offered to servicemen such as Police, Fire of Military personnel to
show appreciation and appeal to these submarket categories. Free shipping above a specified
basket size will also be available as well as promotional codes as explained in the promotion
section.
Promotion
For small businesses, savvy marketing can make a major difference in overall
performance, especially when it comes to promoting products and services to loyal and
prospective customers (Make Your Small Business Marketing Plan "Sizzle", 2014). Promotion
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can make or break a small business as it typically relies heavily on these strategies in order to
build market share and customer loyalty. B&B Soaps will take advantage of promotional pricing
and the use social media platforms in ways that are not currently being utilized by other soap
manufacturers. B&B Soaps promotional strategy starts with it use of beer or soda to incorporate
similar terminology in its products and specials. 1oz trial sizes will be called shots and bars can
be purchased as singles or in a six pack. Promotional offers such as Buy two bars get a free
shot will not only encourage larger basket sizes but also allow the consumer to try varying
products. Loyalty programs such as a Bar of the month club style subscription will also offer
discounted rates starting at $62 which is a 20% saving over the same individually purchased
products. This type of promotion entices consumers to take advantage of the saving by making
larger purchases than they might do otherwise. B&B Soaps will take the clearest advantage with
its use of social media promotions. Offering free shots to individuals who like, subscribe, share
or #hashtag its products. This will create a much larger social media foot print using word of
mouth marketing instead of traditional paid advertising. Having an extra star on a review site
can cause the revenue of a business to rise by five to 10 percent, so there is a direct connection
between ratings and a business' bottom line (Make Your Small Business Marketing Plan
"Sizzle", 2014). Creating customer loyalty through product reviews hosted on the companys
website as well as other product review sites such as Yelp will be furthered by offering new test
products free to selected individuals to gain better consumer data. Targeting specific opinion
leaders through social media to gain increase market share is another promotional strategy B&B
Soaps will employ. These leaders will be sponsored to mention B&B products in their videos or
on their pages along with promotion codes to be used by their followers to generate additional
Place
B&B Soaps products will be offered on a company owned website that features product
information, reviews, and FAQs as well as general soap information, and company policies and
practices. This will be the spring board for B&B Soaps social media usage as there will be direct
RSS feeds from traditional platform accounts such as Facebook, Twitter and Instagram
embedded in the website, creating a singular point for B2C and C2B information and interactions
to take place. B&B Soaps will integrate a flat rate shipping strategy to help standardize costs and
create more accurate and controllable profit forecasts. Distribution channels may eventually
incorporate retail chains such as Target and 3rd party sellers such as Amazon, but this level of
Implementation
Implementation or the actuality of all of these ideas and strategies culminating into a
successful enterprise is dependent funding and enough of it to sustain the business until it
becomes profitable. Initial product development could take months to a few years, depending on
available time, with the formulation of recipes and product testing to ensure desired effects. This
process is relatively cheap and will be accomplished out of the owners initial personal
investment. Once a substantial product base is formulated, the actual launch of the company will
likely require outside funding through bank loans or partnership investors. This will involve
covering all legal aspects such as licensing, copyrights or trademarks, attorney fees and city
and/or state permits, as well as initial materials and equipment costs. Payment for production and
upkeep of the company website will be maintained by the company or potentially sourced to a
family friend that owns a consulting business specializing in social medias. The business will be
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run out of the owners residence until the point in which production demands larger facilities in
which specific rented or owned space will be acquired solely for the companys operations.
Conclusion
Soap may be a common every-day item, but B&B Soaps looks to change this
mentality into one that is sought after by men who not only want an environmentally conscience
product but one that is made with their needs and preferences in mind. By carefully curating
recipes to attract and keep its targeted male markets, B&B Soap will deliver high quality and
recognizable products through its utilization of social media and online services. With high
attention to marketing strategies and branding tactics, B&B Soaps looks to quickly become a
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