Man GP 273ang

Printer Module Printer Module
GP-273 GP-273
If the equipment described herein

bears the symbol, the said
Instruction Manual If the equipment described herein
bears the symbol, the said
Instruction Manual
equipment complies with the equipment complies with the
applicable European Union
P/N: MAN-197-I .1AN applicable European Union
P/N: MAN-197-I .1AN
Directive and Standards mentioned October 2001 Directive and Standards mentioned October 2001
in the Declaration of Conformity. in the Declaration of Conformity.
All rights reserved. No part of this publication may be reproduced, stored in All rights reserved. No part of this publication may be reproduced, stored in
a retrieval system, or transmitted in any form, be it electronically, a retrieval system, or transmitted in any form, be it electronically,
mechanically, or by any other means such as photocopying, recording, or mechanically, or by any other means such as photocopying, recording, or
otherwise, without the prior written permission of EXFO Electro-Optical otherwise, without the prior written permission of EXFO Electro-Optical
Engineering Inc. (EXFO). Engineering Inc. (EXFO).
Information provided by EXFO is believed to be accurate and reliable. Information provided by EXFO is believed to be accurate and reliable.
However, no responsibility is assumed by EXFO for its use nor for any However, no responsibility is assumed by EXFO for its use nor for any
infringements of patents or other rights of third parties that may result from infringements of patents or other rights of third parties that may result from
its use. No license is granted by implication or otherwise under any patent its use. No license is granted by implication or otherwise under any patent
rights of EXFO. rights of EXFO.
EXFOs Commerce And Government Entities (CAGE) code under the North EXFOs Commerce And Government Entities (CAGE) code under the North
Atlantic Treaty Organization (NATO) is 0L8C3. Atlantic Treaty Organization (NATO) is 0L8C3.
The information contained in this publication is subject to change without The information contained in this publication is subject to change without
notice. notice.
2001 EXFO Electro-Optical Engineering Inc. 2001 EXFO Electro-Optical Engineering Inc.
Words that EXFO considers trademarks have been identified as such. Words that EXFO considers trademarks have been identified as such.
However, neither the presence nor absence of such identification affects However, neither the presence nor absence of such identification affects
the legal status of any trademark. the legal status of any trademark.
Units of measurement in this document conform to SI standards and Units of measurement in this document conform to SI standards and
practices. practices.
Contents Contents
Contents Contents
Certification Information......................................................................................................... iv Certification Information......................................................................................................... iv

1 Introducing the GP-273 Printer Module ...................................................... 1 1 Introducing the GP-273 Printer Module ...................................................... 1
The Printer Module ..................................................................................................................1 The Printer Module ..................................................................................................................1
Safety Conventions ..................................................................................................................1 Safety Conventions ..................................................................................................................1
2 Getting Started with your Printer Module ................................................. 3 2 Getting Started with your Printer Module ................................................. 3
Installing Your Application on an FTB-400 ...............................................................................3 Installing Your Application on an FTB-400 ...............................................................................3
Adding and Configuring a Printer Port.....................................................................................5 Adding and Configuring a Printer Port.....................................................................................5
Adding and Configuring a Printer Driver ................................................................................11 Adding and Configuring a Printer Driver ................................................................................11
Inserting and Removing Test Modules....................................................................................18 Inserting and Removing Test Modules....................................................................................18
3 Maintenance ............................................................................................... 23 3 Maintenance ............................................................................................... 23
Cleaning the Front Panel ........................................................................................................23 Cleaning the Front Panel ........................................................................................................23
Changing the Paper in the Printer Module .............................................................................24 Changing the Paper in the Printer Module .............................................................................24
4 Troubleshooting ......................................................................................... 29 4 Troubleshooting ......................................................................................... 29
Finding FAQs on the EXFO Web Site.......................................................................................29 Finding FAQs on the EXFO Web Site.......................................................................................29
Contacting the Technical Support Group ...............................................................................29 Contacting the Technical Support Group ...............................................................................29
Transportation........................................................................................................................30 Transportation........................................................................................................................30
5 Warranty ..................................................................................................... 31 5 Warranty ..................................................................................................... 31
General Information...............................................................................................................31 General Information...............................................................................................................31
Liability ..................................................................................................................................32 Liability ..................................................................................................................................32
Exclusions ..............................................................................................................................32 Exclusions ..............................................................................................................................32
Certification ...........................................................................................................................32 Certification ...........................................................................................................................32
Service and Repairs ................................................................................................................33 Service and Repairs ................................................................................................................33
EXFO Service Centers Worldwide ...........................................................................................34 EXFO Service Centers Worldwide ...........................................................................................34
A Technical Specifications ............................................................................. 35 A Technical Specifications ............................................................................. 35
Index ................................................................................................................. 37 Index ................................................................................................................. 37
Printer Module iii Printer Module iii

Certification Information Certification Information
Certification Information Certification Information

F.C.C. Information F.C.C. Information
Electronic test equipment is exempt from Part 15 compliance (FCC) in Electronic test equipment is exempt from Part 15 compliance (FCC) in
the United States, but EXFO makes reasonable efforts to ensure this the United States, but EXFO makes reasonable efforts to ensure this
compliance. compliance.
Information Information
Electronic test equipment is subject to the EMC Directive in the European Electronic test equipment is subject to the EMC Directive in the European
Union. The EN61326 standard prescribes both emission and immunity Union. The EN61326 standard prescribes both emission and immunity
requirements for laboratory, measurement, and control equipment. requirements for laboratory, measurement, and control equipment.
This unit has been tested and found to comply with the limits for a Class A This unit has been tested and found to comply with the limits for a Class A
digital device. Please refer to the Declaration of Conformity. digital device. Please refer to the Declaration of Conformity.
Independent Laboratory Testing Independent Laboratory Testing

This unit has undergone extensive testing according to the European Union This unit has undergone extensive testing according to the European Union
Directive and Standards. All pre-qualification tests were performed Directive and Standards. All pre-qualification tests were performed
internally, at EXFO, while all final tests were performed externally, at an internally, at EXFO, while all final tests were performed externally, at an
independent, accredited laboratory. This guarantees the unerring independent, accredited laboratory. This guarantees the unerring
objectivity and authoritative compliance of all test results. objectivity and authoritative compliance of all test results.
iv GP-273 iv GP-273
1 Introducing the GP-273 Printer 1 Introducing the GP-273 Printer
Module Module
The Printer Module The Printer Module
The GP-273 Printer Module is used in a seven-slot FTB-400 and serves to The GP-273 Printer Module is used in a seven-slot FTB-400 and serves to
print OTDR traces while working in the field. It allows the operator to print print OTDR traces while working in the field. It allows the operator to print
OTDR traces without having to install an external printer into the FTB-400. It OTDR traces without having to install an external printer into the FTB-400. It
is a fast and efficient instrument for field OTDR testing. is a fast and efficient instrument for field OTDR testing.
Safety Conventions Safety Conventions

You should understand the following conventions before using the product You should understand the following conventions before using the product
described in this manual: described in this manual:
WARNING WARNING
Refers to a potential personal hazard. It requires a Refers to a potential personal hazard. It requires a
procedure which, if not correctly followed, may result procedure which, if not correctly followed, may result
in bodily harm or injury. Do not proceed beyond a in bodily harm or injury. Do not proceed beyond a
WARNING unless you understand and meet the WARNING unless you understand and meet the
required conditions. required conditions.
CAUTION CAUTION
Refers to a potential product hazard. It requires a Refers to a potential product hazard. It requires a
procedure which, if not correctly followed, may result procedure which, if not correctly followed, may result
in component damage. Do not proceed beyond a in component damage. Do not proceed beyond a
CAUTION unless you understand and meet the CAUTION unless you understand and meet the
required conditions. required conditions.
IMPORTANT IMPORTANT
Refers to any information regarding the operation of Refers to any information regarding the operation of
the product which you should not overlook. the product which you should not overlook.
Printer Module 1 Printer Module 1

2 Getting Started with your 2 Getting Started with your
Printer Module Printer Module
Installing Your Application on an FTB-400 Installing Your Application on an FTB-400
If you have purchased an FTB-400 and a module, the software will have If you have purchased an FTB-400 and a module, the software will have
been pre-installed and configured at the factory. been pre-installed and configured at the factory.
If you are using a PC, or if you ever need to reinstall the software, use the If you are using a PC, or if you ever need to reinstall the software, use the
CD that came with your product and follow the instructions below. CD that came with your product and follow the instructions below.
Note: For help with connecting an external CD-ROM drive to the FTB-400, refer Note: For help with connecting an external CD-ROM drive to the FTB-400, refer
to the FTB-400 Universal Test System instruction manual. to the FTB-400 Universal Test System instruction manual.
Minimum Minimum
Windows 98 (SE) Windows 2000 Windows 98 (SE) Windows 2000
Requirements Requirements
CPU 120 MHz Pentium 133 MHz Pentium CPU 120 MHz Pentium 133 MHz Pentium
RAM 64 MB 64 MB RAM 64 MB 64 MB
Disk space 50 MB 50 MB Disk space 50 MB 50 MB
Display Super VGA, 800 x 600 Super VGA, 800 x 600 Display Super VGA, 800 x 600 Super VGA, 800 x 600
Note: Only administrator-level users can install software under Windows 2000. Note: Only administrator-level users can install software under Windows 2000.
1. Insert the installation CD in the CD-ROM drive. 1. Insert the installation CD in the CD-ROM drive.
2. Select Run from the Windows Start menu. 2. Select Run from the Windows Start menu.
3. Type E:\ToolBox 6 Setup.exe in the Open text field (the drive letter may 3. Type E:\ToolBox 6 Setup.exe in the Open text field (the drive letter may
vary according to the location of your CD-ROM drive). vary according to the location of your CD-ROM drive).

Getting Started with your Printer Module Getting Started with your Printer Module
Installing Your Application on an FTB-400 Installing Your Application on an FTB-400
4. Click on OK to start the InstallShield Wizard and follow the on-screen 4. Click on OK to start the InstallShield Wizard and follow the on-screen
instructions. instructions.
5. In the Select Components step, select the component(s) you want to 5. In the Select Components step, select the component(s) you want to
install and click on Next to start the installation. install and click on Next to start the installation.
6. When the installation is complete, the Installation Completed message 6. When the installation is complete, the Installation Completed message
appears. Click on OK to reboot your FTB-400 or computer. appears. Click on OK to reboot your FTB-400 or computer.
4 GP-273 4 GP-273
Adding and Configuring a Printer Port Adding and Configuring a Printer Port
Before installing the printer driver for the GP-273 Printer Module, you must Before installing the printer driver for the GP-273 Printer Module, you must
add a printer port to the Windows configuration of your FTB-400. add a printer port to the Windows configuration of your FTB-400.
To add a printer port, To add a printer port,
1. From the Start menu, select Settings, then Control Panel. 1. From the Start menu, select Settings, then Control Panel.
2. Double-click on Add/Remove Hardware. The Add/Remove Hardware 2. Double-click on Add/Remove Hardware. The Add/Remove Hardware
Wizard window appears. Wizard window appears.
3. In the Welcome step, click on Next. 3. In the Welcome step, click on Next.

4. In the Choose a Hardware Task step, select Add/Troubleshoot a device 4. In the Choose a Hardware Task step, select Add/Troubleshoot a device
and click on Next. and click on Next.
Note: The New Hardware Detection window appears for a few seconds while Note: The New Hardware Detection window appears for a few seconds while
Windows is detecting the new hardware. Windows is detecting the new hardware.
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5. In the Choose a Hardware Device step, select Add a new device, then 5. In the Choose a Hardware Device step, select Add a new device, then
click on Next. click on Next.
6. In the Find New Hardware step, select No, I want to select the 6. In the Find New Hardware step, select No, I want to select the
hardware from a list and then click on Next. hardware from a list and then click on Next.

7. In the Hardware Type step, select Ports (COM & LPT), then click 7. In the Hardware Type step, select Ports (COM & LPT), then click
on Next. on Next.
8. In the Select a Device Driver step, under the Manufacturers list box, 8. In the Select a Device Driver step, under the Manufacturers list box,
select (Standard port types) and under the Models list box, select select (Standard port types) and under the Models list box, select
Printer Port. Then, click on Next. Printer Port. Then, click on Next.
8 GP-273 8 GP-273
9. When you get the following warning, click on OK. 9. When you get the following warning, click on OK.
10. In the Add New Hardware Wizard Properties, under Resource type of 10. In the Add New Hardware Wizard Properties, under Resource type of
the Resource settings list box, select Input/Output Range and click on the Resource settings list box, select Input/Output Range and click on
Change Setting... Change Setting...

11. In the Edit Input/Output Range window, in the Value scrolling list, 11. In the Edit Input/Output Range window, in the Value scrolling list,
select 0278-027A and then click on OK. select 0278-027A and then click on OK.
Note: Even if a conflict is displayed in the Conflict information section, you should Note: Even if a conflict is displayed in the Conflict information section, you should
continue the procedure. When you reboot your system, Windows will solve continue the procedure. When you reboot your system, Windows will solve
the conflict. the conflict.
12. Click on Next in the Start Hardware Installation window and then on 12. Click on Next in the Start Hardware Installation window and then on
Finish in the Complete the Add/Remove Hardware Wizard window. Finish in the Complete the Add/Remove Hardware Wizard window.
Upon rebooting your system, the Printer Port will be properly installed and Upon rebooting your system, the Printer Port will be properly installed and
ready in your FTB-400. ready in your FTB-400.
10 GP-273 10 GP-273
Adding and Configuring a Printer Driver Adding and Configuring a Printer Driver
To be able to print with the Printer Module, it is necessary to add and To be able to print with the Printer Module, it is necessary to add and
configure a printer driver to the Windows configuration of your system. configure a printer driver to the Windows configuration of your system.
Note: The printer driver files are provided in the CD-ROM that comes with the Note: The printer driver files are provided in the CD-ROM that comes with the
FTB-400. FTB-400.
To add and configure a printer driver, To add and configure a printer driver,
1. From the Windows desktop, select Start, then Settings and then 1. From the Windows desktop, select Start, then Settings and then
Printers. Printers.
2. Double-click on Add Printer and then click on Next in the Welcome to 2. Double-click on Add Printer and then click on Next in the Welcome to
the Add Printer Wizard step. the Add Printer Wizard step.

3. In the Local or Network Printer step, 3. In the Local or Network Printer step,
3a. Select Local printer. 3a. Select Local printer.
3b. Check the Automatically detect and install my Plug and Play 3b. Check the Automatically detect and install my Plug and Play
printer box. printer box.
3c. Click on Next. 3c. Click on Next.
4. In the New Printer Detection window, click on Next. 4. In the New Printer Detection window, click on Next.
12 GP-273 12 GP-273
5. In the Select the Printer Port step, 5. In the Select the Printer Port step,
5a. Select Use the following port. 5a. Select Use the following port.
5b. Select LPT2 Printer Port. 5b. Select LPT2 Printer Port.
5c. Click on Next. 5c. Click on Next.

6. In the Add Printer Wizard step, click on Have disk... 6. In the Add Printer Wizard step, click on Have disk...
7. In the Install From Disk window, under Copy manufacturers files from 7. In the Install From Disk window, under Copy manufacturers files from
box, select the drive in which the printer driver is stored and click on box, select the drive in which the printer driver is stored and click on
OK. OK.
14 GP-273 14 GP-273
8. Once LTP1245 Printer is selected in the dialogue box, then click 8. Once LTP1245 Printer is selected in the dialogue box, then click
on Next. on Next.
9. In the Name Your Printer step, select Yes or No depending on whether 9. In the Name Your Printer step, select Yes or No depending on whether
you want to use this printer as the default printer. Then click on Next. you want to use this printer as the default printer. Then click on Next.

10. In the Printer Sharing step, select Do not share this printer and then 10. In the Printer Sharing step, select Do not share this printer and then
click on Next. click on Next.
11. Select Yes in the Print Test Page window and then click on Next. 11. Select Yes in the Print Test Page window and then click on Next.
16 GP-273 16 GP-273
12. Click on Finish in the Completing the Add Printer Wizard window after 12. Click on Finish in the Completing the Add Printer Wizard window after
retrieving the print test. If the Digital Signature Not Found window retrieving the print test. If the Digital Signature Not Found window
appears, click on Yes at the botton of the screen. appears, click on Yes at the botton of the screen.
Now, the installation is complete and the new printer driver appears in the Now, the installation is complete and the new printer driver appears in the
Printers window. Printers window.

Inserting and Removing Test Modules Inserting and Removing Test Modules
To access an application in order to perform tests, you must first insert the To access an application in order to perform tests, you must first insert the
desired test module into the FTB-400. Instructions are provided for a desired test module into the FTB-400. Instructions are provided for a
two-slot and a seven-slot FTB-400. two-slot and a seven-slot FTB-400.
Note: In the case of the printer module, make sure, before you insert it, that the Note: In the case of the printer module, make sure, before you insert it, that the
printer driver has been properly installed in your FTB-400. printer driver has been properly installed in your FTB-400.
Inserting a Test Module (Seven-Slot FTB-400) Inserting a Test Module (Seven-Slot FTB-400)
CAUTION CAUTION
Do not remove or insert a module while the FTB-400 is turned on. Do not remove or insert a module while the FTB-400 is turned on.
To insert a test module into a seven-slot FTB-400, To insert a test module into a seven-slot FTB-400,
1. Position the FTB-400 so that the right panel is facing you. 1. Position the FTB-400 so that the right panel is facing you.
2. Take the module and place it so that the identification sticker is facing 2. Take the module and place it so that the identification sticker is facing
down. The connector pins should be at the back of the module, on the down. The connector pins should be at the back of the module, on the
left side, and the retaining screw hole right beside them. left side, and the retaining screw hole right beside them.
CAUTION CAUTION
Inserting a module upside down could result in permanent damage to Inserting a module upside down could result in permanent damage to
the module, as the connector pins may bend. the module, as the connector pins may bend.
18 GP-273 18 GP-273
Protruding Protruding
edges edges
Retaining Retaining
screw hole screw hole
Connector Connector
pins pins
The identification The identification

sticker is facing down sticker is facing down
FTB-400 right panel FTB-400 right panel
3. Insert the protruding edges into the grooves of the module slot. 3. Insert the protruding edges into the grooves of the module slot.
4. Push the module all the way to the back of the slot. The module will 4. Push the module all the way to the back of the slot. The module will
stop when it makes contact with the retaining screw. stop when it makes contact with the retaining screw.
5. Place the FTB-400 so that the left panel is facing you. 5. Place the FTB-400 so that the left panel is facing you.
6. While applying slight pressure to the module, turn the retaining screw 6. While applying slight pressure to the module, turn the retaining screw
clockwise until it is tight. This will secure the module into its seated clockwise until it is tight. This will secure the module into its seated
position. position.

Turn the Turn the

retaining screw retaining screw
clockwise clockwise
FTB-400 left panel FTB-400 left panel
When you turn on the FTB-400, the startup sequence will automatically When you turn on the FTB-400, the startup sequence will automatically
detect the module. detect the module.
20 GP-273 20 GP-273
Removing a Test Module Removing a Test Module
CAUTION CAUTION
Do not remove or insert a module when the FTB-400 is turned on. Do not remove or insert a module when the FTB-400 is turned on.
To remove a test module, To remove a test module,

1. Position the FTB-400 so that the left panel is facing you. 1. Position the FTB-400 so that the left panel is facing you.
2. Turn the retaining screw counterclockwise until it stops. The module 2. Turn the retaining screw counterclockwise until it stops. The module
will be slowly released from the slot. will be slowly released from the slot.
Turn the Turn the

retaining screw retaining screw
counterclockwise counterclockwise
FTB-400 left panel FTB-400 left panel

3. Place the FTB-400 so that the right panel is facing you. 3. Place the FTB-400 so that the right panel is facing you.
4. Hold the module by its side or by the handle (not by the connector) and 4. Hold the module by its side or by the handle (not by the connector) and
pull it out. pull it out.
CAUTION CAUTION
Pulling out a test module by the connector could seriously damage Pulling out a test module by the connector could seriously damage
both the module and connector. both the module and connector.
22 GP-273 22 GP-273
3 Maintenance 3 Maintenance
CAUTION CAUTION
Use of controls or adjustments or performance of procedures other Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation than those specified herein may result in hazardous radiation
exposure. exposure.
To help ensure long, trouble-free operation, To help ensure long, trouble-free operation,
Keep the unit free of dust. Keep the unit free of dust.
Clean the unit casing with a tissue that has been slightly dampened Clean the unit casing with a tissue that has been slightly dampened
with water. with water.
Store unit at room temperature in a clean and dry area. Store unit at room temperature in a clean and dry area.
Keep the unit out of direct sunlight. Keep the unit out of direct sunlight.
Avoid high humidity or significant temperature fluctuations. Avoid high humidity or significant temperature fluctuations.
If any liquids are spilled on or into the unit, turn off the power If any liquids are spilled on or into the unit, turn off the power
immediately and let the unit dry completely. immediately and let the unit dry completely.
Avoid unnecessary shocks and vibrations. Avoid unnecessary shocks and vibrations.
Cleaning the Front Panel Cleaning the Front Panel

Clean the front panel of the module regularly to avoid build-up of dust, dirt, Clean the front panel of the module regularly to avoid build-up of dust, dirt,
and other foreign substances. To do so, and other foreign substances. To do so,
1. Gently wipe the front panel with a cloth that has been dampened with 1. Gently wipe the front panel with a cloth that has been dampened with
soapy water. soapy water.
2. Rinse the front panel with a cloth that has been dampened with water. 2. Rinse the front panel with a cloth that has been dampened with water.
3. Dry with a clean wiping cloth. 3. Dry with a clean wiping cloth.

Maintenance Maintenance
Changing the Paper in the Printer Module Changing the Paper in the Printer Module
Note: You do not have to shut down your FTB-400 to change the paper in the Note: You do not have to shut down your FTB-400 to change the paper in the
Printer Module. Printer Module.
To change the paper, To change the paper,

1. Lay your FTB-400 on its touchscreen with the top of the FTB-400 away 1. Lay your FTB-400 on its touchscreen with the top of the FTB-400 away
from you. from you.
CAUTION CAUTION
Make sure the touchscreen is not lying on any sharp object, as this Make sure the touchscreen is not lying on any sharp object, as this
may cause permanent damage to it. may cause permanent damage to it.
2 2
3 3
2. Lift the metallic latch on the module and pull gently. The printer 2. Lift the metallic latch on the module and pull gently. The printer
module opens. Keep pulling until the printer cradle stops. module opens. Keep pulling until the printer cradle stops.
3. Turn the round knob facing you counterclockwise until it comes free. 3. Turn the round knob facing you counterclockwise until it comes free.
24 GP-273 24 GP-273
4 4
6 6
5 5
4. Gently remove the top part of the paper assembly. You should now be 4. Gently remove the top part of the paper assembly. You should now be
able to see the paper holder, as there is no paper left. able to see the paper holder, as there is no paper left.
5. Remove the paper holder from the paper assembly by pulling it 5. Remove the paper holder from the paper assembly by pulling it
upward. upward.
6. Insert a new paper roll on the paper holder. 6. Insert a new paper roll on the paper holder.

7 7
7. Return the paper holder back to the position where you found it before 7. Return the paper holder back to the position where you found it before
adding the new paper roll. adding the new paper roll.
Rubber paper feeder Rubber paper feeder
Wrong Wrong
Paper roll Paper roll
Correct 8 Correct 8
8. Slide the paper from the bottom of the roll under the rubber paper 8. Slide the paper from the bottom of the roll under the rubber paper
feeder as shown above. feeder as shown above.
Note: If the paper unrolls from the top of the roll, it means you have inserted the Note: If the paper unrolls from the top of the roll, it means you have inserted the
paper roll the wrong way. Flip the paper roll so that the paper unrolls from paper roll the wrong way. Flip the paper roll so that the paper unrolls from
the bottom. the bottom.
26 GP-273 26 GP-273
9 10 11 9 10 11
9. Return the top part of the paper assembly to its original position, and 9. Return the top part of the paper assembly to its original position, and
retighten the round knob into place. retighten the round knob into place.
10. Slide the paper to the paper guide located on top of the paper 10. Slide the paper to the paper guide located on top of the paper
assembly ensure paper feeds out correctly from the opening on the assembly ensure paper feeds out correctly from the opening on the
printer modules front panel. printer modules front panel.
11. Gently push the printer cradle back into the module until you hear a 11. Gently push the printer cradle back into the module until you hear a
clicking sound. This means the printer cradle is properly locked in clicking sound. This means the printer cradle is properly locked in
position. position.

4 Troubleshooting 4 Troubleshooting
Finding FAQs on the EXFO Web Site Finding FAQs on the EXFO Web Site
The EXFO Web site provides answers to frequently asked questions (FAQs) The EXFO Web site provides answers to frequently asked questions (FAQs)
regarding the use of your product. regarding the use of your product.
To access FAQs, To access FAQs,
1. Type the following address in your Internet browser: www.exfo.com. 1. Type the following address in your Internet browser: www.exfo.com.
2. Click on the Support tab. 2. Click on the Support tab.
3. Click on FAQs and follow the on-screen instructions. You will be given a 3. Click on FAQs and follow the on-screen instructions. You will be given a
list of questions pertaining to your subject. list of questions pertaining to your subject.
Contacting the Technical Support Group Contacting the Technical Support Group
To obtain after-sales service or technical support for this product, contact To obtain after-sales service or technical support for this product, contact
EXFO at one of the following numbers. The Technical Support Group is EXFO at one of the following numbers. The Technical Support Group is
available to take your calls from Monday to Friday, 7:30 a.m. to 8:00 p.m. available to take your calls from Monday to Friday, 7:30 a.m. to 8:00 p.m.
(Eastern Time in North America). (Eastern Time in North America).
Technical Support Group Technical Support Group

400 Godin Avenue 1 866 683-0155 (USA and Canada) 400 Godin Avenue 1 866 683-0155 (USA and Canada)
Vanier (Quebec) G1M 2K2 Tel.: (418) 683-5498 Vanier (Quebec) G1M 2K2 Tel.: (418) 683-5498
CANADA Fax: (418) 683-9224 CANADA Fax: (418) 683-9224
support@exfo.com support@exfo.com
To accelerate the process, please have information such as the name and To accelerate the process, please have information such as the name and
the serial number of your product (see the product identification label the serial number of your product (see the product identification label
shown below) as well as a description of your problem close at hand. shown below) as well as a description of your problem close at hand.
GP-273 A GP-273 A
74016-2P October 2001 74016-2P October 2001

Troubleshooting Troubleshooting
Transportation Transportation
Transportation Transportation
Maintain a temperature range within specifications when transporting the Maintain a temperature range within specifications when transporting the
unit. Transportation damage can occur from improper handling. The unit. Transportation damage can occur from improper handling. The
following steps are recommended to minimize the possibility of damage: following steps are recommended to minimize the possibility of damage:
Pack the unit in the original packing material when shipping. Pack the unit in the original packing material when shipping.
Avoid high humidity or large temperature fluctuations. Avoid high humidity or large temperature fluctuations.
Keep the unit out of direct sunlight. Keep the unit out of direct sunlight.
Avoid unnecessary shock and vibration. Avoid unnecessary shock and vibration.
30 GP-273 30 GP-273
5 Warranty 5 Warranty
General Information General Information
EXFO Electro-Optical Engineering Inc. (EXFO) warrants this equipment EXFO Electro-Optical Engineering Inc. (EXFO) warrants this equipment
against defects in material and workmanship for a period of one year against defects in material and workmanship for a period of one year
from the date of original shipment. EXFO also warrants that this equipment from the date of original shipment. EXFO also warrants that this equipment
will meet applicable specifications under normal use. will meet applicable specifications under normal use.
During the warranty period, EXFO will, at its discretion, repair, replace, During the warranty period, EXFO will, at its discretion, repair, replace,
or issue credit for any defective product, as well as recalibrate the product or issue credit for any defective product, as well as recalibrate the product
free of charge should the equipment need to be repaired or if the original free of charge should the equipment need to be repaired or if the original
calibration is erroneous. calibration is erroneous.
IMPORTANT IMPORTANT
The warranty can become null and void if The warranty can become null and void if
the equipment has been tampered with, repaired, or worked upon by the equipment has been tampered with, repaired, or worked upon by
unauthorized individuals or non-EXFO personnel. unauthorized individuals or non-EXFO personnel.
the warranty sticker has been removed. the warranty sticker has been removed.
case screws, other than those specified in this manual, have been case screws, other than those specified in this manual, have been
removed. removed.
the case has been opened, other than as explained in this manual. the case has been opened, other than as explained in this manual.
the equipment serial number has been altered, erased, or removed. the equipment serial number has been altered, erased, or removed.
the equipment has been misused, neglected, or damaged by accident. the equipment has been misused, neglected, or damaged by accident.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED, THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED,
IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. IN NO EVENT SHALL EXFO BE LIABLE FOR SPECIAL, PURPOSE. IN NO EVENT SHALL EXFO BE LIABLE FOR SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES. INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

Warranty Warranty
Liability Liability
Liability Liability
EXFO shall not be liable for damages resulting from the use of the EXFO shall not be liable for damages resulting from the use of the
purchased product, nor shall be responsible for any failure in the purchased product, nor shall be responsible for any failure in the
performance of other items to which the purchased product is connected performance of other items to which the purchased product is connected
or the operation of any system of which the purchased product may be a or the operation of any system of which the purchased product may be a
part. part.
EXFO shall not be liable for damages resulting from improper usage or EXFO shall not be liable for damages resulting from improper usage or
unauthorized modification of the product, its accompanying accessories unauthorized modification of the product, its accompanying accessories
and software. and software.
Exclusions Exclusions
EXFO reserves the right to make changes in the design or construction of EXFO reserves the right to make changes in the design or construction of
any of its products at any time without incurring obligation to make any any of its products at any time without incurring obligation to make any
changes whatsoever on units purchased. Accessories, including but not changes whatsoever on units purchased. Accessories, including but not
limited to fuses, pilot lamps, and batteries used with EXFO products are not limited to fuses, pilot lamps, and batteries used with EXFO products are not
covered by this warranty. covered by this warranty.
Certification Certification
EXFO certifies that this equipment met its published specifications at the EXFO certifies that this equipment met its published specifications at the
time of shipment from the factory. time of shipment from the factory.
32 GP-273 32 GP-273
Warranty Warranty
Service and Repairs Service and Repairs
Service and Repairs Service and Repairs

EXFO commits to providing product service and repair for five years after EXFO commits to providing product service and repair for five years after
the date of purchase. the date of purchase.
For service or repair of any equipment, follow the procedure below: For service or repair of any equipment, follow the procedure below:
1. Call one of EXFOs authorized service centers (see EXFO Service 1. Call one of EXFOs authorized service centers (see EXFO Service
Centers Worldwide on page 34). Support personnel will determine if Centers Worldwide on page 34). Support personnel will determine if
the equipment requires service, repair, or calibration. the equipment requires service, repair, or calibration.
2. If the equipment must be returned to EXFO or an authorized service 2. If the equipment must be returned to EXFO or an authorized service
center, support personnel will issue a Return Merchandise center, support personnel will issue a Return Merchandise
Authorization (RMA) and an address for return. Authorization (RMA) and an address for return.
IMPORTANT IMPORTANT
Never send any unit or accessory back to EXFO without a Return Never send any unit or accessory back to EXFO without a Return
Merchandise Authorization (RMA). Merchandise Authorization (RMA).
3. If the unit has an internal storage device, do a backup of your data 3. If the unit has an internal storage device, do a backup of your data
before sending the unit for repairs. before sending the unit for repairs.
4. Pack the equipment in its original shipping material. Be sure to include 4. Pack the equipment in its original shipping material. Be sure to include
a statement or report fully detailing the defect and the conditions under a statement or report fully detailing the defect and the conditions under
which it was observed. which it was observed.
5. Return the equipment, prepaid, to the address given by the support 5. Return the equipment, prepaid, to the address given by the support
personnel. Be sure to write the RMA on the shipping slip. EXFO will personnel. Be sure to write the RMA on the shipping slip. EXFO will
refuse and return any package that does not bear an RMA. refuse and return any package that does not bear an RMA.
Note: A test setup fee will apply to any returned unit that, after test, is found to Note: A test setup fee will apply to any returned unit that, after test, is found to
meet the applicable specifications. meet the applicable specifications.
After repair, the equipment will be returned with a repair report. If the After repair, the equipment will be returned with a repair report. If the
equipment is not under warranty, the customer will be invoiced for the cost equipment is not under warranty, the customer will be invoiced for the cost
appearing on this report. Return-to-customer shipping costs will be paid by appearing on this report. Return-to-customer shipping costs will be paid by
EXFO for equipment under warranty. Shipping insurance is at the EXFO for equipment under warranty. Shipping insurance is at the
customers expense. customers expense.

Warranty Warranty
EXFO Service Centers Worldwide EXFO Service Centers Worldwide
EXFO Service Centers Worldwide EXFO Service Centers Worldwide

If you think your product requires servicing, contact your nearest If you think your product requires servicing, contact your nearest
authorized service center. authorized service center.
EXFO Headquarters Service Center EXFO Headquarters Service Center

400 Godin Avenue 1 866 683-0155 (USA and Canada) 400 Godin Avenue 1 866 683-0155 (USA and Canada)
Vanier (Quebec) G1M 2K2 Tel.: (418) 683-5498 Vanier (Quebec) G1M 2K2 Tel.: (418) 683-5498
CANADA Fax: (418) 683-9224 CANADA Fax: (418) 683-9224
quebec.service@exfo.com quebec.service@exfo.com
EXFO Europe Service Center EXFO Europe Service Center

Le Dynasteur Tel.: +33.1.40.83.85.85 Le Dynasteur Tel.: +33.1.40.83.85.85
10/12, rue Andras Beck Fax: +33.1.40.83.04.42 10/12, rue Andras Beck Fax: +33.1.40.83.04.42
92366 Meudon la Fort Cedex europe.service@exfo.com 92366 Meudon la Fort Cedex europe.service@exfo.com
FRANCE FRANCE
Beijing OSIC EXFO Service Center Beijing OSIC EXFO Service Center
No. 1754-1755 Beijing New Century Hotel Tel.: +86 (10) 6849 2738 No. 1754-1755 Beijing New Century Hotel Tel.: +86 (10) 6849 2738
Office Tower Fax: +86 (10) 6849 2662 Office Tower Fax: +86 (10) 6849 2662
No. 6 Southern Capital Gym Road beijing.service@exfo.com No. 6 Southern Capital Gym Road beijing.service@exfo.com
Beijing 100044 Beijing 100044
P.R.CHINA P.R.CHINA
EXFO Asia Pacific Service Center EXFO Asia Pacific Service Center
151 Chin Swee Road Tel.: +65 333 8241 151 Chin Swee Road Tel.: +65 333 8241
#03-29 Manhattan House Fax: +65 333 8242 #03-29 Manhattan House Fax: +65 333 8242
SINGAPORE 169876 asiapacific.service@exfo.com SINGAPORE 169876 asiapacific.service@exfo.com
Burleigh Instruments Service Center Burleigh Instruments Service Center

7647 Main Street Fishers Tel.: (716) 924-9355 7647 Main Street Fishers Tel.: (716) 924-9355
Victor, NEW YORK 14564 Fax: (716) 924-9072 Victor, NEW YORK 14564 Fax: (716) 924-9072
USA service@burleigh.com USA service@burleigh.com
34 GP-273 34 GP-273
A Technical Specifications A Technical Specifications
IMPORTANT IMPORTANT
The technical specifications for this product can change without The technical specifications for this product can change without
notice. The information presented in this section is provided as a notice. The information presented in this section is provided as a
reference only. To obtain this products most recent technical reference only. To obtain this products most recent technical
specifications, visit the EXFO Web site at www.exfo.com. specifications, visit the EXFO Web site at www.exfo.com.
Printer type thermal paper printer Printer type thermal paper printer
Printout width 48 mm Printout width 48 mm
Paper width 58 mm Paper width 58 mm
Printout speed 1 to 2 cm/s (when printing OTDR report) Printout speed 1 to 2 cm/s (when printing OTDR report)
Power consumption 5.08 W max Power consumption 5.08 W max
Height 9.6 cm (3 3/4 in) Height 9.6 cm (3 3/4 in)
Width 5.1 cm (2 in) Width 5.1 cm (2 in)
Depth 26 cm (10 1/4 in) Depth 26 cm (10 1/4 in)
Weight 0.9 kg (2.0 lb) Weight 0.9 kg (2.0 lb)
Operating temperature -5 C to 50 C Operating temperature -5 C to 50 C
Storage temperature -40 C to 60 C Storage temperature -40 C to 60 C
Relative humidity 0 to 95 % non-condensing Relative humidity 0 to 95 % non-condensing

Index Index
Index Index
pulling connector................................... 22 pulling connector................................... 22
A removal.................................................. 21 A removal.................................................. 21
adding a printer port..................................... 5 adding a printer port..................................... 5
P P
C paper C paper
caution of product hazard ............................ 1 changing................................................ 24 caution of product hazard ............................ 1 changing................................................ 24
certification feed ....................................................... 27 certification feed ....................................................... 27
information .............................................iv port, adding .................................................. 5 information .............................................iv port, adding .................................................. 5
warranty ................................................ 32 product specifications ................................. 35 warranty ................................................ 32 product specifications ................................. 35
changing paper ........................................... 24 pulling module connector ........................... 22 changing paper ........................................... 24 pulling module connector ........................... 22
cleaning the front panel.............................. 23 cleaning the front panel.............................. 23
connector, pulling ....................................... 22 connector, pulling ....................................... 22
customer service.......................................... 33 R customer service.......................................... 33 R
removing the module .................................. 21 removing the module .................................. 21
return merchandise authorization ............... 33 return merchandise authorization ............... 33
D D
detecting detecting
hardware ................................................. 6 S hardware ................................................. 6 S
module .................................................. 20 safety, caution ............................................... 1 module .................................................. 20 safety, caution ............................................... 1
service and repair ........................................ 33 service and repair ........................................ 33
shipping to EXFO......................................... 33 shipping to EXFO......................................... 33
E specifications about the product ................. 35 E specifications about the product ................. 35
equipment returns ...................................... 33 storage requirements .................................. 23 equipment returns ...................................... 33 storage requirements .................................. 23
F T F T
feed, paper.................................................. 27 technical specifications................................ 35 feed, paper.................................................. 27 technical specifications................................ 35
front panel cleaning .................................... 23 temperature for storage .............................. 23 front panel cleaning .................................... 23 temperature for storage .............................. 23
transportation requirements.................. 23, 30 transportation requirements.................. 23, 30
I I
inserting W inserting W
installation CD ......................................... 3 warranty installation CD ......................................... 3 warranty
the module ............................................ 18 certification............................................ 32 the module ............................................ 18 certification............................................ 32
exclusions .............................................. 32 exclusions .............................................. 32
M general................................................... 31 M general................................................... 31
maintenance, front panel ............................ 23 liability ................................................... 32 maintenance, front panel ............................ 23 liability ................................................... 32
module null and void.......................................... 31 module null and void.......................................... 31
detection ............................................... 20 detection ............................................... 20
insertion ................................................ 18 insertion ................................................ 18

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Printer Module Printer Module

If the equipment described herein

Certification Information......................................................................................................... iv Certification Information......................................................................................................... iv

Printer Module iii Printer Module iii

Certification Information Certification Information

Independent Laboratory Testing Independent Laboratory Testing

Safety Conventions Safety Conventions

Printer Module 1 Printer Module 1

Printer Module 3 Printer Module 3

Printer Module 5 Printer Module 5

Printer Module 7 Printer Module 7

Printer Module 9 Printer Module 9

Printer Module 11 Printer Module 11

Printer Module 13 Printer Module 13

Printer Module 15 Printer Module 15

Printer Module 17 Printer Module 17

The identification The identification

Printer Module 19 Printer Module 19

Turn the Turn the

FTB-400 left panel FTB-400 left panel

Removing a Test Module Removing a Test Module

To remove a test module, To remove a test module,

Turn the Turn the

FTB-400 left panel FTB-400 left panel

Printer Module 21 Printer Module 21

Cleaning the Front Panel Cleaning the Front Panel

Printer Module 23 Printer Module 23

To change the paper, To change the paper,

Printer Module 25 Printer Module 25

Rubber paper feeder Rubber paper feeder

Paper roll Paper roll

Printer Module 27 Printer Module 27

Technical Support Group Technical Support Group

74016-2P October 2001 74016-2P October 2001

Printer Module 29 Printer Module 29

Printer Module 31 Printer Module 31

Service and Repairs Service and Repairs

Printer Module 33 Printer Module 33

EXFO Service Centers Worldwide EXFO Service Centers Worldwide

EXFO Headquarters Service Center EXFO Headquarters Service Center

EXFO Europe Service Center EXFO Europe Service Center

Burleigh Instruments Service Center Burleigh Instruments Service Center

Printer Module 35 Printer Module 35

Printer Module 37 Printer Module 37

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