6 CloudatCustomer The New Oracle Cloud Machines

Johannes Baumgartner
A&C Transformation and Platform Consultant

Systems, EMEA
Copyright 2017, Oracle and/or its affiliates. All rights reserved. | Confidential Oracle Internal 1
Oracle Cloud at Customer
Gabriel Trauvitch
Business Development Director
Engineered Systems
October 12th, 2017
Copyright 2016, Oracle and/or its affiliates. All rights reserved. |

Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracles products remains at the sole discretion of Oracle.
Copyright 2017, Oracle and/or its affiliates. All rights reserved. 3

Oracle Cloud: Complete, Integrated, Open
ERP HR CX EPM DATA SCM INDUSTRY
CONTENT &
DATA MGMT APP DEV INTEGRATION SECURITY ANALYTICS IT OPS MGMT PROCESS
COMPUTE STORAGE NETWORKING

Public Cloud
On Premises
Vast majority of Enterprise
workloads are still on premises

Constraints that Prevent Consumption of Public Cloud
DATA SOVEREIGNTY CONTROL LATENCY
Comply with regulatory, Keep control over Connect with back-end

legal and privacy business-critical systems mainframes, databases,
requirements ERPs, etc. with near
Use your own firewalls,
zero latency
Sensitive data on premises load balancers, hardware
VPNs, etc. Dedicated infrastructure
Custom security standards
offers lower latency
Extremely high SLAs

Current On-Premises Cloud Offerings
Do not solve all of todays challenges of speed and automation
Cloud on Premises same PaaS and IaaS stechnology as public Cloud
Hardware, software and services managed, operated by Oracle
Oracle Cloud at Customer Single vendor accountability
Runs Oracle and non-Oracle workloads
Cloud Foundry PaaS layer only; no support for services like JCS, ICS
IBM BlueMix Local DIY hardware + IaaS, manage, operate
NO single vendor accountability
Commodity + Microsoft DIY hardware, manage, operate

Target primarily Microsoft workloads
Azure Pack NO single vendor accountability
Commodity + Only PaaS layer; complex IaaS integration if any

Cloud Foundry DIY hardware + IaaS, manage, operate
Commodity + DIY hardware + IaaS software, manage, operate

OpenStack Additional work required around OpenStack integration
Commodity + DIY hardware + software, manage, operate

VMware Hypervisor-centric management tooling

What is an Ideal
On-Premises Cloud Solution?
A self-contained Cloud on premises
Portability of workload across
on-premises and public
Same behavior of application
on-premises or public
Single point of accountability
Delivered and consumed
as a service even on premises

A fundamentally new way of consuming Cloud on premises

Oracle Cloud at Customer:
Oracle Cloud Behind Your Firewall
Complete deployment choice
Same Oracle Cloud
Simple subscription (IaaS, PaaS, and SaaS)

and Pay-as-You-Go (PaaS and SaaS) pricing
Oracle Cloud
Oracle owns hardware and software;
IaaS | PaaS | SaaS
manages the platform remotely
Leave the stack to Oracle. Focus on using

the services
Single vendor handshake

Your Data Center
Oracle Data Center
Oracle Cloud
Oracle Cloud Machine
Exadata Cloud Machine
Big Data Cloud Machine
Benefit #1 Deliver Cloud Innovation On Premises
Develop, deploy, and manage all of your existing Oracle and non-Oracle
workloads
Feature innovation at Cloud speed: Consume the
latest innovations of the public Cloud delivered
rapidly to the Oracle Cloud Machine
Focus on your
Enable developers to rapidly build, test, and core application.
deploy new applications
Modernize and extend your business-critical

Well take care
applications with Oracle Cloud-only innovations of the rest.
and advanced PaaS and IaaS capabilities
Leverage Cloud automation to reduce operational

costs, re-invest in innovation

Benefit #2 Meet Business and Regulatory Requirements
Conform to regulatory, privacy and legal frameworks by running
Cloud on your premises
Put it behind your firewall, in the facility

of your choice
Meet data sovereignty, residency, compliance,

and other business requirements
Meet latency/performance SLAs
Its your data

you choose where it lives
Benefit #3 Choose Where to Deploy
Oracle Cloud PaaS, IaaS, and SaaS capabilities in public Cloud or
on customer premises
Same Cloud, On Premises or in the Oracle Cloud
Oracle Cloud On Premises

Cloud at Customer
Enable workload Develop, deploy, and Single vendor Portability of spend Turnkey solution: Oracle Run your applications,
portability between on- manage Oracle and accountability of Cloud across public and Cloud at Customer sits middleware and
premises and Cloud non-Oracle workloads across public and on-premises behind your firewall, databases where you
using identical on-premises includes hardware and want: in the public
environments, toolsets, software, and is Cloud or securely
and APIs managed by Oracle behind your firewall
Cloud Operations

Run Production on Premises, Dev/Test in Public Cloud
Securely run production on premises, while giving developers the freedom
they want
Oracle
Oracle Cloud Cloud at Customer On Premises
Same Cloud, Your Choice
Dev/Test Production
Your Application Your Application

What Does
Oracle Cloud at
Customer
Enable?
Innovation

Oracle Cloud Machine X6: Building Blocks
Oracle Cloud Machine Exadata Cloud Machine
Common Control Plane
Building Blocks Configurations
Control plane X6-2 server Full Rack

Compute 4xHDD, 4xNVMe
40 cores
All Cloud Services managed Half Rack
through shared Control Plane Block
ZFS (45 TB) IaaS
to optimize cost and scale Storage
Quarter Rack
Ability to flexibly add compute
and storage capacity as Object Object Storage
needed in granular Storage (128TB) Eighth Rack
increments
+
Oracle PaaS

OCM X6 Orderable Components
Control Plane Compute Object Storage Block Storage
Cloud Services Control Plane Oracle Server X6-2 128TB Usable Object Storage 45TB Usable Block Storage
Network Services - 22-core Intel Xeon - Triple replication included - 3.2TB Write Cache
Block Storage - 512GB RAM Scale up by 1 x Object Storage - RAID redundancy included
Model 128
- Customer Usable Block - 12TB Flash Storage Minimum configuration
Storage Model 45 included
Scale up by 1 x Compute - Included in Control Plane:
Configuration Model 40 1 x Block Storage Model 45
- 1 x Control Plane per - Scale up by 1 x Block
Compute Region in Storage Model 45
most cases

Whats New: New PaaS Services
All Oracle PaaS categories now available on Cloud at Customer
Database Cloud
Database Exadata Cloud
MySQL Cloud
Application Java Cloud

Container Cloud
Development WebCenter Portal Cloud
Big Data Cloud Compute Edition

Analytics and Big Data Big Data Cloud
Event Hub Cloud
Analytics Cloud
Golden Gate Cloud

Data Integrator Cloud
SOA Cloud
Integration Integration Cloud
Manager File Transfer Cloud
Internet of Things Cloud
Identity Identity Cloud

Newly supported
services in blue font
Whats New: SaaS Cloud at Customer
Oracle SaaS now available on Oracle Cloud at Customer
Another industry first - Oracle SaaS is available to consume entirely as a
service as part of the Oracle Cloud at Customer
Hardware, software, maintenance all included in one SaaS subscription
Supports major SaaS categories
Oracle ERP
Oracle Customer Relationship Management
Oracle Human Capital Management
Oracle Supply Chain Management

Operations

Oracle Cloud at Customer: Secure Access
Customers
Data Center
Two-factor
authentication
Oracle Cloud Operations
Health Monitoring,
SSL, Metering
SNMP
Cloud Control SSL VPN
Machines Plane Oracle
Tenant
SSH Advanced Support Change management
Admins/ Users Gateway
Outbound data Inbound Access Installation and
Metering data Patch/change provisioning
for billing management Monitoring and
Telemetry for Entitlement data incident
health Troubleshooting management
monitoring Change management

Whats New: Variety of Cloud Operations Modes
Meeting the needs of high security deployments
The standard mode is bidirectional communication over a secure VPN between the
customer site and Oracle Cloud Ops staff in several countries across the world
Inbound connection to the customer for maintenance, troubleshooting
Outbound connection for monitoring and metering
Some customers desire greater control over this communication
We are NOW offering several new operational modes to bring Oracle Cloud to even
more customers
Disconnected Mode (with or without specified security levels)
Semi-connected Mode (with regional service bureaus)
In-country Mode (cloud ops staff operate from specified countries)

Standard (Connected) Cloud Operations
Managed remotely by shared
Oracle resources from global locations Customer
Bidirectional Internet connection
Customer
Service Mgmt Systems
Customer
Monitoring/Event Mgmt Network
Incident Mgmt SSL
Problem Mgmt
Change Mgmt
SNMP
Configuration Mgmt SSH
Knowledge Base SSL
Service Reporting SNMP
Oracle CloudOps
Oracle Advanced
Support Gateway
VPN VPN
SSL SSL
Internet

Oracle Cloud at Customer: Disconnected Mode
Oracle Customer
Oracle On-Premise Customer
Cloud Operations
OCM/ExaCM Metering/ Security Metering/

Metering & Cloud Operations Online Support Bursting Bursting
KnowledgeBase System Validation Patches
Bursting Data Patching
Process
Metering/Bursting
Oracle Customer
air
Network Network
Patching gap
Internet
Customer requires OCM to be managed entirely on-premise (on-
site by dedicated 24x7 resources, typically with specific levels of
security clearance) Oracle Cloud Operations
(at Customer premises)
No direct connection to Oracle from the Cloud at
Customer deployment
Controlled ability to move metering/troubleshooting data
on/off site
Swivel Chair approach used by dedicated on-site Cloud
Operations team

Oracle Cloud at Customer: Semi-Connected Mode
Oracle Customer
SSL Telemetry
Data
Internet SSL
Telemetry
Data
On-Premise Customer
Support Gateway
(Outbound Only)
Remote Cloud
OCM/ExaCM Operations Metering/ Security Metering/
Metering & Online Support Bursting Bursting
(Monitoring) System Validation Patches
Bursting Data Patching Telemetry
Process SSL Data
Metering/Bursting
Oracle Customer
air
Network Network
Patching gap
Internet
Oracle
Cloud Operations
(at Customer premises)
Local Service Bureau
Cloud Ops Team Metropolitan Zone

Case Studies

Migrate Many Workloads
Move thousands of large scale Oracle databases
plus associated applications to Oracle Cloud
Fast and Responsive

Optimize Field Service for 70,00+ technicians using ML
Solution
Oracle CX, Oracle Cloud PlatformDatabase, Exadata
Compute, Network, Storage, Cloud at Customer
Virtualize the Network

Move 75% of core network functions to the Cloud by 2020
to enable seamless user experience
Hybrid Data Center
64 institutions to transform IT infrastructure with
public cloud while keeping data behind firewall
Flexibility
Provision virtual machines, replicate mission critical
data for disaster recovery, and rapid test/dev
Solution
Oracle Cloud PlatformCloud at Customer
Continuous Innovation
Deliver best learning experiences for students and staff
Reduce individual data center footprints and costs
Comply with stringent regulatory mandates
Digital Transformation
Transform healthcare delivery agility and time to
market by moving to demand-based cloud services
Secure
Comply with data residence regulation to protect
patient privacy behind firewall and at high performance
Solution
Oracle Cloud PlatformCloud at Customer
Foundation for Innovation

Rapid app dev in hybrid cloud with no rewrite
18% lower TCO from data center consolidation

Meet Compliance
Largest public sector bank in India
Governed by regulation and data sovereignty
Require applications / data in-house
Solution
Oracle Cloud PlatformJava,
Oracle at Customer
Pre-Configured
PaaS services for reducing migration time, reducing risk
Deliver IT as a Service
Standardizing and automating develop / deploy
Govern application lifecycle across disparate apps

Create Service Platform
Centralize workloads from multiple business units
and group companies for shared
app dev and operations
Secure
Adhere to data regulatory compliance with
Oracle Database on-premises
Solution
Oracle Cloud PlatformDatabase, Cloud at Customer
Improve Dev/Ops
Reduce license costs and deploy rapidly

Launch Cloud Services
Enable healthcare app services and government
printing solutions to access cloud from
NEC hybrid data centers
Secure
Comply with data privacy regulations keeping medical
records in Oracle Database behind firewall
Solution
Oracle Cloud PlatformDatabase, Cloud at Customer
Efficient Dev/Ops
Reduce license costs and deploy rapidly

Business Agility
Rapidly deliver new services to hospital staff and
researchers while meeting compliance
Secure
Protect data sovereignty and patient privacy
Solution
Oracle Cloud PlatformDatabase, Java,
Cloud Machine
Lower Costs
$2M/year savings in hardware and
software licensing
Roadmap

Oracle Cloud Machine | Services Roadmap
Current CY17+
Region based Cloud model Most of the PaaS services
Compute services aligned with Oracle FA on OCM
public Cloud Next phase of IaaS features
Control Plane for ExaCM, BigDataCM OCM as control plane for other Cloud
Java Cloud Service machines (ZFSCM etc)
Database Cloud Service Semi connected mode for Cloud
BYOL Windows support Operations
Disconnected Mode for
Cloud Operations

Summary

Oracle Cloud at Customer Customer Benefits
The only comprehensive Cloud platform
Identical IaaS,
Oracle Cloud Same cost-
PaaS, and SaaS
operated and effective
technology as
delivered as a subscription
Oracle Cloud for
service behind pricing model
extreme
your firewall as Oracle Cloud
portability
One platform to Conform to

Write once,
develop, deploy, regulatory, privacy,
deploy to Oracle
manage Oracle legal frameworks,
Cloud or Oracle
and non-Oracle while consuming
Cloud at Customer
workloads services

Recommended Next Steps
I am interested in Oracle Cloud at Customer, how do I learn more?
EVALUATE
LEARN ENGAGE
Read the collateral on Meet with your Oracle account

Oracle.com/Cloudatcustomer team to discuss how Cloud at
Ask your Oracle account team Customer can address your Cloud
for a Cloud at Customer deep needs
dive Sign up for a free trial of Oracle Public Ask your Oracle account team for
Cloud PaaS, IaaS, and SaaS available Cloud at Customer
Evaluate our PaaS, IaaS, and SaaS offerings subscription plans
online
Attend Oracle Cloud Days in a city near you

Oracle Database
Exadata Cloud Machine
Technical Overview
Gabriel Trauvitch
Business Development Director
Engineered Systems
October 12th, 2017

Safe Harbor Statement
The following is intended to outline our general product direction. It is intended for
information purposes only, and may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release, and timing of any features or
functionality described for Oracles products remains at the sole discretion of Oracle.
Copyright 2017, Oracle and/or its affiliates. All rights reserved. | 40

Introduction

Our Vision for Exadata: The Ideal Database Platform
Elastic scale-out - We believe the architecture of the future

uses scale-out leading-edge servers for compute AND storage
Deep Engineering - We believe engineering hardware and
software together enables transformational OLTP, Analytics,
and Consolidation in a single platform
Cloud without Compromise - We believe the Cloud of the
future combines the advantages of Deep Engineering with the
agility and cost of Cloud, and 100% on-premises compatibility

Proven at Thousands of Critical Deployments since 2008
4 OF THE TOP 5
Petabyte Warehouses BANKS, TELCOS, RETAILERS RUN EXADATA
Online Financial Trading
Business Applications
SAP, Oracle, Siebel, PSFT,
Massive DB Consolidation
Public SaaS Clouds
Oracle Fusion Apps,
Salesforce, SAS,

Ideal Hardware Architecture for Database
Most Advanced - Highest Performance - Always Available - Starts Small, Scales Huge
Ideal Server Architecture Scale-Out with Fastest CPUs
Ideal Network Architecture Unified Ultra-fast InfiniBand
Ideal Storage Architecture Scale-Out Servers + Database Offload
Ideal Flash Architecture Ultra-fast NVMe PCIe Flash
Ideal Capacity Architecture Tier PCIe Flash & Huge 8TB SAS3 Disks
PCI Flash

Exadata: Investment Protection Across Any Deployment
100% Compatible, No Application Changes, Consistent Cloud Experience
Exadata X6 Exadata Cloud Service Exadata Cloud Machine
X6-2 X6-8
On-Premises Exadata Cloud Service Exadata Cloud Service

at Oracle at Customer
Oracle Database Exadata Cloud Machine (ExaCM)
Best Database Cloud Service at Customer Data Center
Exadata Cloud Service, infrastructure managed by Oracle Cloud at Customer or at Oracle: Your Choice!
Same architecture, software, skills!
Full Oracle Database with ALL Options
Most scalable, available, robust Database Platform
Cloud-based pricing, with agile provisioning
Customers have full DBMS access Exadata Cloud Exadata Cloud
Service @ Customer Service @ Oracle
Available at customer data center
Ideal customer profile
1. Customers with systems too complex to move to public cloud
2. Customers who require compliance with data sovereignty laws
3. Customers with apps that are sensitive to WAN network latency
4. Customers who want cloud benefits but not ready for public cloud
Customer Data Center Oracle Cloud Data Center

Exadata Cloud Machine: Compatible, Scalable, Available
Decades of Database Innovation Proven at Millions of Mission-Critical Deployments
Multitenant Offload SQL to Storage
In-Memory DB InfiniBand Fabric

Real Application PCI Flash
Smart Flash Cache, Log
Clusters
Active Data Guard Storage Indexes
Partitioning
All Oracle All Exadata Columnar Flash Cache
Database DB Machine
Advanced Hybrid Columnar
Compression Innovations Innovations Compression 10:1
HCC
I/O I/O
Advanced Security, I/O Resource I/O
Label Security, DB Vault Management

Real Application Network Resource
Testing Management
Advanced Analytics, In-Memory Fault
Spatial and Graph Tolerance
Management Packs for Exafusion
Oracle Database Direct-to-Wire Protocol

Service Details

Service Details
Same Services as Exadata on Public Cloud
Includes Exadata HW (X6) & SW, Database SW
Oracle Database 11.2.0.4 or 12.1.0.2 with Grid Infrastructure 12.1.0.2
Oracle Database 12.2.0.1 with Grid Infrastructure 12.2.0.1
All database options and features, Exadata features, DB Management Packs
Oracle Cloud Machine (OCM) required to deploy cloud stack

software (Exadata Cloud Control Plane)
One OCM can manage multiple ExaCMs in same metro region
OCM can be leveraged to deploy cloud services such as JCS, ICS, DBCS etc.
to bring full stack cloud to customer
Start with minimal cores within a rack, scale as needed

Minimum: 16 cores, enable additional cores on demand
Dozens of terabytes of storage, hundreds of thousands of IOs per second
Can expand to 100s of cores, 100s of TB storage, Millions of IOPs

Service Details contd.
One VM per Database Server
Oracle has ownership of dom0: uses some server memory and CPU (customers not charged)
Customer has administrative privileges for domU: deployment of databases, agents, scripts
Oracle Cloud Operations team manages Exadata infrastructure
Servers, storage, storage software, networking, firmware, hypervisor, etc.
Customers control and manage software that directly affects their application
Database, Grid Infrastructure, OS
Customers can configure and run databases as they like
Customers initiate automated database update script when it is convenient for them
Can be run rolling across nodes to avoid database downtime
Databases can be backed up to existing data center infrastructure (e.g. Recovery Appliance)
Usual MAA best practices apply (e.g. DR with Data Guard to a another compatible standby platform)

Deployment
Customer
Exadata Cloud Oracle Cloud Data Center
Machine Control Plane Oracle Cloud Operations
Infrastructure
SSH
DMZ
SNMP TLS (https)
TLS (https)
Oracle
VPN Tunnel
Self-service Advanced Support (SSH, TLS)
Customer Access Gateway
Cloud
Operations
Cloud
Installation and Support
Configuration
Oracle Advanced
Support Portal

Oracle Cloud Control Plane
A Control Plane is required for any Exadata Cloud Machine
Datacenter Network
deployment
Sophisticated cloud software suite: order management,
subscription / billing / capacity management, account and identity
management, REST services, compute / storage / virtual networking
management for multiple Exadata Cloud Machines
Self-service of multiple cloud services deployed on OCM and Cloud Control
Exadata Cloud Machine Plane Exadata Cloud
Oracle Cloud Machine (OCM) Model 288 (OCM Model 288) Machines
One OCM manages multiple ExaCMs in same metro region

ExaCM + OCM bring full cloud stack experience to the data center
OCM for IaaS and Middleware
Exadata Cloud Machine for mission-critical database cloud service

Data
Center
Connectivity

Management & Maintenance Infrastructure
Customers control and manage software that directly affects their application
Database, Grid Infrastructure, OS
Oracle manages Exadata infrastructure
Database servers, Storage servers, Storage software, firmware, Dom0, etc.
Customers have administrator privileges for compute VMs and databases so they can
configure and run the system as they like
Customers initiate automated database update script when it is convenient for them
Can be run rolling across nodes to avoid database downtime

Lifecycle Management
Self-service to apply Quarterly Updates
Database and Grid Infrastructure Updates
I/O Resource management
Prioritize I/O resources among multiple databases
Elastically scale resources up and down
Scale OCPUs up and down dynamically
System expansion options: Eighth Rack Quarter Rack Half Rack Full Rack
Elastic Expansion by individual DB or Storage server coming in a future update
Configure backup policy
Weekly full, daily incremental

High Availability and Backup & Recovery
Integrated Exadata Maximum Availability Architecture features and practices
Full data protection, consistency, transactional isolation
Fully active RAC cluster
ASM High Redundancy
Redundant InfiniBand and Ethernet networks
Data Guard to any platform-compatible standby database at any desired location
(ExaCM standby recommended)
Leverage Data Center backup infrastructure
Zero Data Loss Recovery Appliance, Oracle Database Backup Cloud Service
NFS Server such as ZFS Backup Appliance
Any other 3rd party backup solution (tape, disk, cloud)
Fast Recovery Area (FRA) on Exadata for local on-disk RMAN backups

Options for Migrating Databases to Cloud
100% Oracle Database compatibility makes migration easy and low risk
Local network connectivity to Exadata Cloud Machine allows for very fast migration
Logical Migration: allows reorganization and optimization
Data Pump, GoldenGate Replication
Physical Migration: simplest, byte-to-byte copy

RMAN backup, Transportable technologies, Data Guard
Restore from backup
MAA Migration Best Practices Best Practices for Migrating to Exadata Database Machine

Configuration & Pricing

Configuration & Pricing Outline
Similar to Exadata Cloud Service Non-metered (Differences in red below)
ExaCM hardware is Exadata X6 based, Oracle owns hardware
Pricing based on Database CPU cores enabled in Exadata machine
Available in Eighth, Quarter, Half and Full Rack
Minimum number of enabled cores: Eighth: 16, Quarter: 22, Half: 44, Full: 88
Price per core per month: $2,500
Ability to grow/shrink cores up to 2X on top of Subscribed amount through Compute Bursting
Requirements:
Minimum 4-year subscription
Requires Oracle Cloud Machine to deploy Exadata Cloud Control Plane (separate subscription)
Available in same list of countries as OCM
OCM subscription requires similar minimum term commitment as ExaCM

Eighth Rack
Name: Oracle Database Exadata Cloud Machine X6 Eighth Rack
Metrics:
16 enabled OCPUs. Up to 52 additional OCPU's (purchased separately), total = 68
2 database servers with 240 GB RAM per server
3 storage servers with 144 TB raw storage or 42 TB of usable storage, 19.2 TB Flash
Includes all DB Options/Features, Exadata Software and EM DB Packs
Essentially the same offering as Exadata Cloud Service Quarter Rack (X5)

Quarter Rack
Name: Oracle Database Exadata Cloud Machine X6 Quarter Rack
Metrics:

Half Rack
Name: Oracle Database Exadata Cloud Machine X6 Half Rack
Metrics:

Full Rack
Name: Oracle Database Exadata Cloud Machine X6 Full Rack
Metrics:
12 storage servers with 1,152 TB raw storage or 336 TB of usable storage, 153.6 TB Flash

Additional OCPUs
Name: Oracle Database Exadata Cloud Machine X6 Additional OCPUs
Two kinds: (a) subscription, (b) bursting
Subscription:
Scale up OCPUs for the rest of the subscription
Price: $2,500 per OCPU per month
Bursting:
Scale up OCPUs through hourly bursting (and scale down if necessary)
Price: $8.401 per OCPU per hour
Total enabled OCPUs up to 2x base subscription
Significant differentiator: completely online, cuts down typical system deployment
costs by half by avoiding the need to provision for peaks

Contract Commitment
Oracle owns Exadata Cloud Machine, customer subscribes to the service.
Contract Term: 4 Years
Service Cancellation
Contract cannot be canceled within first 6 months
After first 6 months, customer can cancel contract any time with early termination fee equivalent to
1 year service fees
The termination fees is in addition to the subscription already paid by the customer till the date of
the termination

Contract Extension
After 4 years customer has 3 options
1. Do nothing: Contract extends without change of hardware

Contract auto-extends for 1 additional year
2. Sign a new contract and get new hardware

New system is delivered, and new 4 year term is started for the new system
3. Inform Oracle they wish to terminate current contract

Return machine to Oracle
If contract is terminated before 4 year term completes then pay early termination fee.

Provisioning

End-to-End Provisioning Steps
1. Account team creates and completes ExaCM Order
2. Factory ships Oracle Cloud Machine + Oracle Advanced Support Gateway + Exadata Cloud Machine
3. ACS performs site readiness (PCMA, OEDA) and generates necessary configuration files
4. Hardware components (OCM, Gateway, ExaCM) arrive at customer data center
5. ACS deploys Gateway, OCM (including Oracle Cloud Control Plane components) and ExaCM, connecting
them to customer data center network
6. ACS provisions ExaCM instance from the Oracle Cloud Control Plane
7. ACS and customer jointly create a test database on the desired database version
8. Customer confirms that they can connect to the test database
9. Customer billing starts
10. Customer has full control of the databases they create subsequently (including the starter database)

Use Cases

Develop and Test at Scale
Use Cases
Dev/Test
Comprehensive Exadata DB development EM Packs
and tuning, with full-scale testing Real
Application
Value of Cloud On-Premises Testing
Database
Evaluate the contribution of any option In-Memory
Use the full power of Enterprise Manager Partitioning
Size small for development, burst for full- Real

Application
scale testing Clusters
Essential options:* Multitenant
Real Application Clusters, Multitenant, Database

Backup
Partitioning, Database In-Memory, Real Service
Exadata
Application Testing, Enterprise Manager
Cloud Machine
Packs: Diagnostics, Tuning, Lifecycle
Management, Data Masking & Subsetting,
Cloud Management
*All database options and EM Packs are included

Gradual Consolidation Data Center Reduction
Use Cases
Consolidate databases on-premises as On-Premises Exadata DB EM Packs
servers are retired at minimum risk Data Center Consolidation Advanced
Analytics
Value of Cloud On-Premises Database
In-Memory
Gradually increase subscription as Partitioning
workload increases, bursting as needed Advanced
Compression
Maximize each database with the best
Advanced
options for the job Security
Essential options:* Real
Application
Real Application Clusters, Advanced Clusters
Compression, Partitioning, Advanced Security, Multitenant
Database Vault, Database In-Memory, Database
Advanced Analytics, Multitenant, Active Data Backup
Exadata
Guard, Enterprise Manager Packs: Cloud Service
Cloud Machine
Management, Diagnostics, Tuning

High Performance OLTP Or Analytics
Use Cases On-Premises EM Packs
Data Center Advanced
Proven Exadata technology for high Analytics
performance OLTP or Analytics Database
In-Memory
Value of Cloud On-Premises Partitioning
Advanced
OLTP: Use bursting for peak loads Compression
Analytics: Bursting for peak analytics load + Advanced
Security
DB In-Memory option
Real
Optimize load with best options:* Application
Clusters
Real Application Clusters, Advanced Multitenant
Compression, Partitioning, Advanced Security,
Database
Database Vault, Database In-Memory, Backup
Advanced Analytics, Multitenant, Active Data Exadata
Service
Guard, Enterprise Manager Packs: Cloud Cloud Machine
Management, Diagnostics, Tuning

Active Standby/DR
Use Cases On-Premises
Production
Active
Standby/DR
Standby/DR site in sync with production
Offloads backups, reporting, real-time EM Packs
analytics into the cloud Database
In-Memory
Active
Value of Cloud Machine Data Guard Partitioning
Size small for routine use keep in sync Real

Application
Burst DR to production size on failure Clusters
Database
Essential options:* Backup
Service
Real Application Clusters, Active Data Guard,
Database In-Memory, Partitioning, Database
Backup Service, Enterprise Manager Packs: Exadata
Cloud Management Cloud Machine

Active Standby/DR with Exadata Cloud Service
Use Cases Active
Production Standby/DR
Standby/DR site in sync with production
Offloads backups, reporting, real-time EM Packs
analytics into the cloud Database
In-Memory
Value of Cloud On-Premises Active Partitioning
Data Guard
ExaCS and ExaCM functionally identical Real
Application
ExaCS Size small for normal usage Clusters
Database
Burst DR to production size on failure Backup
Service
Essential options:*
Real Application Clusters, Active Data Guard,
Database In-Memory, Partitioning, Database Exadata Cloud Exadata
Backup Service, Enterprise Manager Packs: Machine Cloud Service
Cloud Management

ExaCM Cloud Operations, powered by
Oracle Advanced Customer Support (ACS)

ExaCM Cloud Operations
POWERED BY ADVANCED CUSTOMER SUPPORT (ACS)
Outstanding Global Capability with Local Service Affinity
3,000+ senior delivery 24 x7 Service delivered through Advanced Support Platform
professionals with 15+ years Multiple Global Operations Unique IP for rapid, secure and
experience Centers low risk delivery
Expertise in Oracle technologies paired Fully redundant providing BCP/DR for all Oracle Advanced Support Platform is
with deep understanding of customer Advanced Support Cloud Services utilized to deliver Cloud Operations for
infrastructure and needs functions ExaCM.
Delivering tailored services to 4000+ Provide support for Customers in more This is the same platform utilized over the
customers globally, in all lines of business than 45 countries last 10 years to deliver 24 x 7 monitoring
for more than 20 years Certificates ISO 27001:2013 and and management to more than 100,000
Services to support customers entire SSAE16/SOC 1 Type II for multiple services targets, managing infrastructure,
lifecycle with Oracle database, middleware and applications

Exadata Cloud Machine: Roles and Responsibilities
Pre-Install Install and Configuration Monitor, Manage, Support Lifecycle Management
CUSTOMER
Identify cloud contacts within org Obtain network/security Database administration, incident Identify & apply DB / GI / OS
Agree on project plan with Oracle approvals management and remediation updates
Cloud Services Set up required data center Create and submit Support SRs Plan and design changes to
Perform site readiness facilities (e.g. power, space, related to cloud databases infrastructure (e.g. upgrades /
cooling, etc.) upsize) by collaborating with
Work with Oracle Cloud Services Backup/recovery & disaster
to complete Pre-install tasks Set up data center network recovery of DBs Oracle Cloud Services
Implement updates inside dom0

Implement Exadata Storage
Server Software updates /
Deploy OCM, Gateway, ExaCM Monitor ExaCM infrastructure upgrades
Connect to necessary data layer & Control Plane usage,
fault, availability Implement firmware updates /
Conduct orientation session
ORACLE
center networks and firewalls

upgrades to various hardware
Perform datacenter site survey Configure ExaCM Monitor Control Plane components
performance
Analyze customer network Validate the configuration Advanced notification of
configuration requirements ExaCM infrastructure layer planned update maintenance
Create one domU in each incident monitoring and windows
Identify maintenance windows ExaCM DB server resolution / management / root
cause analysis, threshold Implement infrastructure
Service handover and TOI to
performance analysis updates / upgrades
customer
Stage Database / Grid
Infrastructure updates for
subsequent deployment

Keys to Successful and Timely Implementation
The Primary Customer Contact Role
Single point of contact for Oracle, helps coordinate customer resources, activities, and
decisions for a smooth implementation and integration with customer processes and
operations
Should have a sufficient leadership position within the company to be able to provide
direction in all matters of implementing and operating the ExaCM and OCM.
Key tasks include:
Installation Scheduling of ExaCM , Installation resource availability from customer side
Obtaining the necessary approval from customer network and security groups to establish connectivity to Oracle
Advanced Support Gateway and between the Gateway and ExaCM systems
Ensuring all customer input is complete and provided to Oracle in a timely manner prior to installation
Coordination of Maintenance Window Requests
Final approval on change management requests

Shared Security Responsibilities
ORACLE
ORACLE Cloud at Customer
CUSTOMER
Oracle certifications, attestations and
applicable legislation Network access to Oracle Cloud at
Customer Telemetry data stored at Oracle
SHARED Customer
Physical access
Oracle policies & processes Auditing Internal policies & processes
Oracle Advanced Support Gateway
Oracle is responsible for (OASG) Protection Virtual Machines security The customer is
the security of the Vulnerability & threat Data protection responsible for securing
underlying cloud management Logging and monitoring Applications & databases the customer VMs and
infrastructure and Telemetry data in transit from Vulnerability management databases residing within
OASG. OASG to Oracle Threat management Exadata Cloud Machine.
Oracle Cloud at Customer incident
Oracle Cloud Operations
management Legislation
Access, authentication &
Information protection Business & industry requirements
authorization
Certifications & attestations
VM Server (Dom0) security Access management
Vulnerability & Threat Management Authentication & authorization
Oracle incident management Customer incident management

Add-on ACS Services
Driving Success for Oracle Cloud at Customer Deployments
Plan & Build & Operate &

Design Deploy Maintain
Workload Planning and Design Migration Service for Cloud Workloads Oracle Database Cloud Service Management
Interactive working session Migration planning 24x7 fault, performance and availability monitoring
Review current environments, utilization and business needs Migration of on-premise DBs to Oracle Cloud with 24x7 closed-loop incident resolution
Mapping of current architecture to future cloud architecture Automated tooling Problem management and root cause analysis
Recommended approach and next steps roadmap Post migration testing Critical vulnerability patching, Proactive patching available
Cloud at Customer Readiness Load Testing and Analysis Advanced Database Support
24x7 remote fault monitoring
Consolidation Planning Automated SR Management
Patching Management
Utilizing the Advanced Support Platform & Underpinning Services to Power ExaCM Success

Summary

Exadata: Investment Protection Across Any Deployment
100% Compatible, No Application Changes, Consistent Cloud Experience
Exadata X6 Exadata Cloud Service Exadata Cloud Machine
X6-2 X6-8
On-Premises Exadata Cloud Service Exadata Cloud Service

at Oracle at Customer
Copyright 2017, Oracle and/or its affiliates. All rights reserved. | Confidential Oracle Internal/Restricted/Highly Restricted 83
Gabriel Trauvitch
Business Development Director Engineered
Systems
gabi.trauvitch@oracle.com
+30 210 6789396

+30 697 3400528
Johannes Baumgartner
A&C Transformation and Platform www.oracle.com
Consultant Systems, EMEA
Johannes.Baumgartner@oracle.com
+43 1 33777 170

+43 664 8103 170
www.oracle.com


6 CloudatCustomer The New Oracle Cloud Machines

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6 CloudatCustomer The New Oracle Cloud Machines

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Johannes Baumgartner

A&C Transformation and Platform Consultant

Copyright 2016, Oracle and/or its affiliates. All rights reserved. |

Copyright 2017, Oracle and/or its affiliates. All rights reserved. 3

ERP HR CX EPM DATA SCM INDUSTRY

COMPUTE STORAGE NETWORKING

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Vast majority of Enterprise

workloads are still on premises

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DATA SOVEREIGNTY CONTROL LATENCY

Comply with regulatory, Keep control over Connect with back-end

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Commodity + Microsoft DIY hardware, manage, operate

Commodity + Only PaaS layer; complex IaaS integration if any

Commodity + DIY hardware + IaaS software, manage, operate

Commodity + DIY hardware + software, manage, operate

Copyright 2017, Oracle and/or its affiliates. All rights reserved. 7

Copyright 2017, Oracle and/or its affiliates. All rights reserved. 8

Copyright 2017, Oracle and/or its affiliates. All rights reserved. 9

Same Oracle Cloud

Simple subscription (IaaS, PaaS, and SaaS)

Leave the stack to Oracle. Focus on using

Single vendor handshake

Modernize and extend your business-critical

Leverage Cloud automation to reduce operational

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Put it behind your firewall, in the facility

Meet data sovereignty, residency, compliance,

Meet latency/performance SLAs

Its your data

Same Cloud, On Premises or in the Oracle Cloud

Oracle Cloud On Premises

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Your Application Your Application

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Control plane X6-2 server Full Rack

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Control Plane Compute Object Storage Block Storage

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Application Java Cloud

Big Data Cloud Compute Edition

Golden Gate Cloud

Identity Identity Cloud

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OCM/ExaCM Metering/ Security Metering/

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Fast and Responsive

Virtualize the Network

Foundation for Innovation

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