To handle complex situations effectively, project managers need to take a

holistic view of a project and understand how it relates to the larger

organization. ________ describes this holistic view of carrying out projects
within the context of the organization.
a. systems management
b. systems thinking
c. systems analysis
d. systems philosophy
status: not answered ()
correct: b
your answer:

________ addresses the business, technological, and organizational issues associated with
creating, maintaining, and making a change to a system.
a. Systems thinking
2
b. Systems analysis
c. Systems philosophy
d. Systems management
status: not answered ()
correct: d
your answer:

Which of the following best describes a problem-solving approach that requires defining the scope of the system,
dividing it into its components, and then identifying and evaluating its problems, opportunities, constraints, and
needs?
3 a. systems analysis
b. systems thinking
c. systems management
d. systems philosophy
status: not answered ()
correct: a
your answer:

Which of the following is an overall model for thinking about things as systems?
a. systems philosophy
4 b. systems management
c. systems thinking
d. systems analysis
status: not answered ()
correct: a
your answer:

The idea of addressing the three spheres of systems management - business, ________, and technology
- can have a huge impact on selecting and managing projects successfully.
a. scope
5
b. organization
c. cost
d. quality
status: not answered ()
correct: b
your answer:

Which organizational frame is very rational and focuses on coordination and control?
6 a. political frame
b. structural frame
 c. symbolic frame
d. human resources frame
status: not answered ()
correct: b
your answer:

The ________ frame recognizes that there are often mismatches between the needs of the organization
and the needs of individuals and groups and works to resolve any potential problems.
a. symbolic
7
b. structural
c. political
d. human resources
status: not answered ()
correct: d
your answer:

What is most important about any event in an organization is not what actually happened, but what it means
. This philosophy describes the ________ frame.
a. political
8
b. human resources
c. structural
d. symbolic
status: not answered ()
correct: d
your answer:

A ________ organizational structure is the hierarchy most people think of when picturing an organizational chart.
a. functional
9 b. matrix
c. political
d. project
status: not answered ()
correct: a
your answer:

An organization that uses a ________ organizational structure earns revenue primarily from performing
projects for other groups under contract. These companies often hire people specifically to work on particular
projects.
10 a. project
b. matrix
c. political
d. functional
status: not answered ()
correct: a
your answer:

Project managers in ________ organizational structures have staff from various functional areas working on
their projects.
a. matrix
11
b. functional
c. project
d. political
status: not answered ()
correct: a
your answer:
 In organizational culture, the degree to which the organization monitors and responds to changes in the
external environment describes a ________.
a. risk tolerance approach
12
b. means-ends orientation
c. open-systems focus
d. conflict tolerance approach
status: not answered ()
correct: c
your answer:

Some projects have a senior manager called a ________ who acts as a key proponent for a project.
a. project manager
13 b. champion
c. sponsor
d. stakeholder
status: not answered ()
correct: b
your answer:

A ________ is a collection of project phases.

a. systems development life cycle
14 b. project life cycle
c. product life cycle
d. predictive life cycle
status: not answered ()
correct: b
your answer:

In the ________ life cycle phase, the project team creates a definitive or very accurate cost estimate,
delivers the required work, and provides performance reports to stakeholders.
a. implementation
15
b. concept
c. close-out
d. development
status: not answered ()
correct: a
your answer:

In a ________ life cycle, the project team spends a large portion of the project effort attempting to clarify the
requirements of the entire system and then producing a design.
a. systems development
16
b. project
c. product
d. predictive
status: not answered ()
correct: d
your answer:

Important attributes of the ________ life cycle model are that the projects are mission driven and component
based, using time-based cycles to meet target dates.
a. predictive
17
b. systems development
c. agile software development
d. Adaptive Software Development (ASD)
status: not answered ()
correct: d
your answer:

The waterfall, spiral, incremental build, prototype, and Rapid Application Development (RAD) models are
examples of a ________ life cycle model.
a. agile software development
18
b. Adaptive Software development (ASD)
c. predictive
d. Scrum
status: not answered ()
correct: c
your answer:

Known as phase exits or kill points, ________ are very important for keeping projects on track and
determining if they should be continued, redirected, or terminated.
a. management reviews
19
b. feasibility evaluations
c. stakeholder reviews
d. sponsor evaluations
status: not answered ()
correct: a
your answer:

Which of the following is a Web-based conferencing tool that a multinational organization can use to record
demos that can be stored in the organization's wiki?
a. XPlanner
20
b. TRAC
c. Skype
d. WebEx
status: not answered ()
correct: d
your answer: