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RfP #: 38/CS/HAAD/PT/2014
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Contents of
The Request for Proposal
Appendices:
Appendix A : Evaluation Technical Factors and Scores
Appendix B: List of Approved Standards
Appendix C: Scope of Services
Appendix D: Fee Structure
Appendix E: Assigned Technical Staff
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Definitions and Abbreviations:
The terms used herein this RfP and the subsequent contract shall have the
following meanings:
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Section A - Instruction to Bidders
In submitting proposals, bidders must comply with all instructions contained in this RfP
document. Failure to submit a proposal containing all the specified information and documentation
(incl. all completed forms and templates, and a declaration that the entire specified ToR will be
accepted) within the stated submission deadline will lead to rejection of the proposal.
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Note: Proposals submitted by any other means (i.e, fax or e-mail) will be rejected.
Any deviation from these instructions (e.g., unsealed envelopes or references to price in the technical
offer) is to be considered a breach of the rules, and will lead to rejection of the
proposal.
a. Technical offer
* Note: After the bid opening and in case bidder did not submit the required documents stated
above, the proposal will be administratively rejected without further consideration or clarification
for review.
Full contact details of the key person in the company in case of any
clarification requirements
*Letter of Submission (uses Annex 1) on Contractor’s letterhead signed and
stamped by the person in charge or the Contractor’s authorized representative
acknowledging the Contractor’s agreement to the terms and conditions of this
RfP and certifying that all information offered in the submitted proposal are
true, accurate, and complete.
*An executive summary, demonstrating the bidder’s understanding of the
project’s requirements, his approach to deliver the RfP requirements
achieving best level of high service and satisfactory performance in line with
HAAD’s requirements stated in Article 4 (specific requirements)/Section B
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Document Title Check List Y/N
Time schedule of the management's plan for the activities and the proposed
solution.
Other documents that will assist in the evaluation of the proposal.
(*) Note: After the bid opening and in case bidder did not submit the required documents stated
above, the proposal will be administratively rejected immediately without further consideration or
clarification for review.
b. Financial offer
The Financial offer must be presented as an amount in U.A.E currency (AED), inclusive of all
charges, cost and expenses to carry out the herein scope of services and all applicable tariffs and
/or taxes and must be submitted using the attached template (Appendix D – Fee Structure).
All quoted prices shall be fully fixed for the duration of the two years duration, and no fluctuation
shall be permitted for any changes in any of the Consultant’s cost or inclusion’s, currency variations or
any other reasons.
The bidders while filling the tables in Appendix D, should provide a breakdown for the design
review price cost in two groups as an attachment to Appendix D:
The bidders should also complete the table in Appendix D for the Inspection services as in
follows:
Group 1- 90% inspection (which is mean that the building is 100% ready)
This involves a desktop review of the applicants submissions required under the HAAD HFG for
the 90% inspection, then a physical inspection by the Consultant.
Complete one table for the 90% inspection.
Note: Appropriately label each instance of the Appendix D Fee Structure tables required
above.
Any clarification to be issued by the Contracting Authority will be communicated in writing to all the
bidders before the deadline for submission of proposals. No further clarifications will be given after the
date specified in Article 1 of this section.
Note: Any clarification issued by HAAD will be communicated in writing to all the bidders
& will be published on HAAD website: www.haad.ae .
Any prospective bidders seeking to arrange individual meetings with HAAD or any of its employees
concerning this contract during the bidding period may be excluded from the bidding procedure.
Article 9 - Alteration of Proposals
Bidders may alter their proposals by written notification prior to the deadline for submission of
proposals stated in this RfP. No proposals may be altered after this deadline.
Article 12 - Clarification
During the evaluation process, HAAD may request the following:
All inquiries and clarification has to be conducted through the Procurement Section in HAAD.
Article 13 - Evaluation of proposals
Evaluation process aims to select the responsible bidder whose proposal is technically superior at
reasonable price.
The weight of the technical factors = 70 %
The weight of the price = 30 %
Only proposals with average scores of at least 70 points in the test set out at Appendix A
qualify for the financial evaluation.
Bidders that meet HAAD requirements in term of competencies, experiences, staff credentials,
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availability of expertise in Abu Dhabi/UAE, reasonable and competitive fees for services are those to be
selected and considered as “Preferred Provider(s) of Consultancy Services” to act on behalf of
HAAD in reviewing/evaluating design proposals and inspecting the buildings of various healthcare
facilities.
Article 17 - Amendments
During the proposal submission period, if the contracting Authority decides to modify/
change any requirement/s of the RfP, [the modification/s shall be released through the assurance
of an amendment to the RfP or a new RfP] Any amendment will be issued in writing and will be sent
to all bidders.
Article 18 - Confidentiality
The entire evaluation procedure is confidential and all proposals are for official use only and may be
communicated neither to the bidders nor to any party other than the Contracting Authority.
The Contracting Authority retains ownership of all proposals received under this bidding procedure.
Consequently, bidders have no right to have their proposals returned to them.
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Contracting Authority shall have the right to withdraw an award at any time prior to its signing of a
definitive contract. The successful bidder must send its authorized representatives to sign the contract
within one week of notification of the Award. The contract to be signed shall be in the HAAD’s
standard form of terms and conditions.
The Tender and all notices pursuant to the provisions thereof shall be in English.
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Section B – Terms of References
Article 1. Introduction
The Health Authority - Abu Dhabi (HAAD) is a local governmental entity established by Law
(01/2007); the main function of HAAD is to regulate the Healthcare Sector
within the Emirate of Abu Dhabi, both Public and Private, through Policies, Laws,
Regulations, Inspections and Audits. The corporate office of HAAD is located in the capital of
UAE, Abu Dhabi.
HAAD is responsible for licensing, quality control and in regulating all of the health care
facilities and health professionals in the Emirate of Abu Dhabi, with the vision in developing
health communities, and to monitor healthcare facilities so that it delivers high quality
healthcare services in accordance with the best international practices and quality standards
to its population. HAAD does not itself provide healthcare services or health insurance.
For more information on HAAD please visit: www.haad.ae .
b. Results to be achieved
HAAD should have a signed contract/s with capable Consultant/s able to deliver high
quality services on a timely manner with fixed prices to cover all the requirements specified
herein this RfP.
Therefore HAAD would like to highlight the following expectations as a result of executing the
Contract with the awarded Consultant/s.
HAAD is soliciting consulting firms to act on behalf of HAAD in the following areas:
Review/ evaluation of healthcare facility design proposals (new and existing premises) and
specifications, which form part of the Licensing Application, against HAAD’s new Guidelines adopted
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by HAAD (HAAD HFG). The review/evaluation of design proposals is meant to ensure that the
applications comply with the requirements of HAAD HFG as set out under Part A of HAAD HFG
(www.haad.ae/hfg) Steps 2 to 5.
Licensing application Steps 2 & 3 relate to Schematic and Detailed Design submissions.
Based on the results of the consultants review/ evaluation of the design submissions, HAAD may grant
the licensing applicants Approval in Principle (AIP).
Licensing application Steps 4 & 5 relate to site inspections at 90%.(which is mean that the building is
100% ready)
Based on the results of the inspections and compliance with the previous AIP, HAAD may grant the
applicants License to operate the Healthcare Facility.
3.3.5. Record on the “Project Tracking Sheet” all relevant information (measurements,
comments, recommendations) related to design proposals review and/or buildings
inspections;
3.3.6. Maintain appropriate filing system that secures the confidentiality and easy retrieval of
different documents and information (including electronic files/data/.
3.3.7. Protect any information (documents/ reports/ correspondences) pertaining to HAAD or the
Applicant.
3.3.8. Communicate the findings as a result of the review/ evaluation of design proposals
and/or the inspection of healthcare facilities to HAAD by submitting official technical
reports in both hard and soft copies..
3.3.9. Assign a team leader to interface, communicate and determine requirements with full
coordination with the HAAD and the Applicant.
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Table 2.1 – Turnaround Time [UAE Working Days]
The turnaround time for the Design Reviews and Inspections will be in accordance with the following
table:
Day Procedure
Centre 5 5 10 5 7 5
Note: The turnaround is the time scale that commences on the date the Consultant receives an official
request of HAAD with all relevant documents submitted by the operators’ consultant / contractor till
the date the Consultant submits officially a final report about his findings/ comments/
recommendations/ decision.
to act on behalf of HAAD in reviewing/evaluating design proposals and inspecting the buildings
of various healthcare facilities.
4.2. The Consultant shall submit the fees for the provision of the herein specified consultancy
services by filling the tables given in Appendix E. All fees shall be inclusive of all charges,
cost and expenses to carry out the scope of services.
4.3. The payments will be effected upon the actual provision of consultancy services as per the
quoted fees AED/SQM.
4.4. The Consultant shall produce a Project Control System that shall be customized to HAAD needs
and requirements to monitor efficiently the movement of documentation, status of engineering
submittals, approvals and schedules. Therefore, the Consultant shall utilize the latest available
software to produce the works and monitor the progress of the assigned projects to be
specified to HAAD.
4.5. HAAD maintains the right to assign the Consultant to execute the following:
4.5.1. Review/ evaluation of design proposals to more than one consultant;
4.5.2. Building(s) inspection task to any Consultant selected
4.5.3. Projects in particular areas to any successful Consultant, if determined fit and advantageous.
4.6. As the volume of work may vary depending on the healthcare sector submittals, HA- AD cannot
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guarantee steady and continuous work flow. The Consultant shall understand that the volume of
works required may sometimes be high, thus he should be ready at all times to carry out the
required works to high standards.
4.7. Upon signing the Agreement with the Consultant, the Consultant shall immediately be ready to
receive at any time a notice to proceed with any potential healthcare facility project(s).
4.8. HAAD expressly reserves the right to:
4.12.1. Accept other than the lowest fee proposal and shall not be bound to give any reasons
for non-acceptance of any proposal it may receive;
4.12.2. Have and retain all copies of proposals or information submitted to support a
proposal;
4.12.3. Require the selected consulting firm(s) to participate in negotiations on the terms
and conditions of a contract and to submit revisions, Consider the proposal, once
evaluated, as a public record except for the material that the Consultant specifically
requests in writing to be considered as a “trade Secret/ Confidential”;
In case the Consultant fails to meet the specified turnaround times , then HAAD may cease
calling for his services and/or impose a penalty (maximum of 10% of fees) at its discretion.
The penalty will be calculated as follows, for each week (or part of a week) delay started after
the agreed upon date for delivering the assigned services:
1% for the first week or part of it- 2% for the second week or part of it- 3% of the third
and fourth week or part of them- 4% of the fifth and sixth week or part of it.
In case the required items & deliverables are not submitted or performed by the Consultant by
the expected delivery dates stated in Schedule 3, (the Project Time Schedule), this delay in
delivery will be investigated and the Consultant will be penalized. The penalty for late delivery is
set at each week delay starting after the agreed upon date for delivering the services: 1% for the
first week or part of it- 2% for the second week or part of it- 3% for the third and fourth week or
part of them- 4% for the fifth and sixth week or part of it. The maximum penalty should not
exceed 10% of the Contract price.
The Contracting Authority shall have the right to deduct penalties from the Consultant’s
invoices. Notwithstanding the foregoing, and provided that the Consultant provides the
Contracting Authority with prior notice and a good faith reason for the delay, the Contracting
Authority may provide the Consultant with an extension of time to cure its delayed delivery of
required items and deliverables without the imposition of any penalties for that part of the
delayed deliverable (s) unless that extension of time will result in an extension to the Contract
duration beyond 8 weeks pursuant to Article 4 in which case no extension will be granted and
the penalty provision as provided for under this Article 17 will apply.
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Appendix A – Technical Evaluation Factors and Scores
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CV’s and Residency visa of assigned technical staff members
demonstrating their skills and qualifications
Size of technical teams assigned for design review and facility
inspection
Aware of HAAD HFG standards and knowledge of international
standards and years of experience of teams’ members in employing
those standards in the planning and designing of healthcare
facilities
Ratio of technical team secured from in-house staff members
versus those through joint venture(s) with strategic partners
Number of assigned technical staff members based in Abu Dhabi/
UAE
Number of health care project done inside UAE.
Company should be one of the HAAD pre-qualified consultant.
System /Methodology / Practices (20%) %) sub total score will be divided 20
to the following sub criteria on equal basis
Only proposals with average scores of at least 70 points qualify for the financial evaluation
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Appendix B
List of Approved Standards
The Consultant must abide by the following standards as minimum requirements to review healthcare
facilities design proposals and perform final inspections of healthcare facilities.
Applicable standards are stated under Part A of HAAD HFG section 2.8.
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Appendix C Scope of Services
The tasks associated with each part are listed hereafter as indicative.
Under the HAAD HFG, applicants are required to submit their healthcare facility proposals in two
stages. Each stage has specific deliverables which are included under Part A of HAAD HFG which
can be obtained from www.haad.ae/hfg
or downloaded directly from:
http://www.healthdesign.com.au/haad.hfg/Full_Index/haad_a_combined.pdf
The two submission stages which need to be reviewed by the Consultants under this RfP are:
Consultants are required to evaluate the applications under all the mandatory provisions of these
Stages and the requirements stated under this RfP.
Based on the Consultant’s evaluation and reporting, HAAD may grant the applicants an Approval in
Principle (AIP).
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The physical inspection of building(s) shall include the following elements but not limited to:
o HVAC – Heating, Ventilation and Air Conditioning (HVAC) including special patient
treatment area systems (HEPA filter systems, pressure differentials etc.):
1. Inspect all plant (Fan Coil Units, Air Handling Units, Package Units, Split
Units, Extract Fans)
2. Establish supply, return and exhaust ventilation rates and outside air
quantities. Confirm / ratify against original commissioning reports if
available.
3. Check all thermostat and controls and ensure working correctly.
4. Check cleanliness of all specialist clinical areas including cleanliness of ducts and
diffusers / grilles. The checking of air flow shall be carried out together with
bacterial samples taken and condition of HEPA Filters established.
5. Duct work systems, grilles diffusers and dampers – To be inspected for insulation
quality, internal cleanliness, dampers functioning correctly. Check fire dampers
o Piped water services (including domestic and heating, water filtration /
softeners / reverse osmosis plant) to be checked to ensure:
1. System compliance with the standards required by HAAD
2. The condition/ proper installation of hot and cold water pipe systems, tanks,
pumps pressurizing systems, dosing vessels
3. All necessary tests are carried out i.e. R.O plant and stills water samples are taken
and analyzed for legionella.
4. Purified and/or filtered water (RO, distilled, softened) and isolated water
supplies – water purity to be tested and all filter media to be checked and
replaced if needed.
B.2.3.3 Electrical, Communications and IT Systems
O Obtain test results provided by the owner of the facility or its consultant team for all
critical electrical systems, LV, HV and grounding systems. Ensure that the testing has
been done by a HAAD pre-qualified consultant and clearly refers to the Standards
required by HAAD and nominated in Part A of HAAD HFG.
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o Switchboards and enclosures, circuit discrimination, emergency sub-mains fire rating,
internal and external, protection devices.
o Lighting system including Surgical and Examination lights
o Emergency power supplies including emergency power generation plant.
o UPS power accessories, RCD protection
o Ensure that Emergency evacuation lighting system have been tested in accordance
with the standards required by HAAD
o Medical treatment areas isolated and RCD protected power supplies.
o PABX telephone, computing and data systems including structured cabling.
o Call systems including evacuation warning, public address, nurses and staff
assistance call systems.
o Fire detection systems – to be checked and tested in accordance with Civil
Defense and latest international standards.
o Lift transportation and escalator systems.
o Pneumatic tube systems.
o Building management, staff attendance and security systems.
o MATV / SMATV / Cable TV installations
o Master/ slave clock systems
The certification obtained from the applicant’s Biomedical Engineer should include:
o Rescue and Emergency Equipment- defibrillator, crash carts, high speed infusion
pumps, etc.
o Single use device- ECG, EEG, EMG, ENG, electrodes.
o Aids for disabled persons- electrical and manual wheel chair, etc. o
In Vitro therapy and diagnostic devices.
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Appendix D- Fee Structure
The table on the following page should be copied several times and completed as required under Article 4b Financial Offer.
a- Design Reviews (insert the table title here eg Schematic Submission, Detailed Submission for Mechanical, etc)
Subsequent Submission(s)
Subsequent Submission(s)
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b- Inspections (insert the table title eg)
5,001- 12,001- 15,001-
Facility Total Area [SQM] ≤ 1,500 1501-2,500 2,501-5,000 30,001-50,000 ≥ 50,000
12,000 15,000 30,000
Hospital
1st Inspection
Subsequent Inspection(s)
Subsequent Inspection(s)
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Appendix E
Assigned Staff by the Consultant
Staffing Level
Healthcare Planner
Architect
Electrical Engineer
Mechanical Engineer
Civil Engineer
Biomedical Engineer
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Annex III- Letter of Submission
Tender no.----------------------------------------------------------
Dear Sirs,
We, [insert Company Name] , hereby acknowledge that we studied the subject RFP and we are in
agreement with the terms and conditions of it and certifying that all information offered in the submitted
proposal are true, accurate, and complete.
In case of any clarification, please contact Mr.--------------------------- assigned to respond to any received
inquiry related to the submitted proposals in responses to this RfP. The contact is as follows:
Designation:_________________
E-mail:______________________
Tel: ________________________
Mobile:______________________
Authorized Signatory
Name:_______________________
Designation:__________________
Signatures:___________________
Date:________________________
Company stamp
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