ASUT ANNUAL GENERAL MEETING 2017, 18.

MAI 2017

ABB Journey to Digital

New ways of Collaboration with Customers
Sandro Maciocia,
Agenda

ABB Group
ABB Ability™ solutions & platform
Project Example
ABB Journey to Digital
ABB Digital Lab
Working within ABB Journey to Digital

May 17, 2017 Slide 2

ABB in Switzerland
Facts & Figures

ABB Group ABB Switzerland

132’000 employees Present in 100+ USD 33.8 billion revenue 6’000 employees CHF 2’980 million 13 production sites
150 nationalities countries in 2016 80+ nationalities revenue And a worldwide unique center for
300+ production plants in 2016 power electronics

CHF 270 million investment in Switzerland‘s second biggest patent

R&D every year applicant
20% of global R&D investment in 2016

May 17, 2017 Slide 3

ABB in Switzerland
The pioneering technology leader

What Pioneering technology

(Offering)
Products 59% Systems 24% Services & software 17%

For whom Utilities Industry Transport & Infrastructure

(Customers)
~35% of revenue ~40% of revenue ~25% of revenue

Where Globally
(Geographies)
Asia, Middle East, Africa 37% Americas 30% Europe 33%

May 17, 2017 Slide 4

ABB in Switzerland
Our Divisions

Electrification The division offers technology across the full electrical value chain from substation to the point of consumption,
Products enabling safer and more reliable power.

Robotics and The division provides products, solutions and related services that increase industrial productivity and energy
Motion efficiency.

Industrial The main focus of this ABB business is to provide customers with products and solutions for instrumentation,
Automation automation and optimization of industrial processes.

The division offers power and automation products, systems and service solutions across the generation,
Power Grids
transmission and distribution value chain.

May 17, 2017 Slide 5

ABB in Switzerland
Our locations

Production/Engineering
1. Zürich Oerlikon/Altstetten 9

2. Baden-Dättwil Headquarters Baden 5

4
3. Genf 10 13
2
12 1
4. Kleindöttingen 6 11
5. Klingnau
6. Lenzburg
14
7. Molinazzo di Monteggio
8. Quartino
9. Schaffhausen
10. Turgi
11. Uster
12. Wettingen
13. Zuzwil 15

Sales&Service
2. Baden 3
8
8. Quartino
14. Biel 7

15. Lausanne

May 17, 2017 Slide 6

Unlocking the ABB potential in digital
ABB Ability™: industry-leading digital solutions built on a common set of standard technologies

Open access, intelligent cloud

New end-to-end digital solutions

Systems to master process control

Closing the loop with connected devices

May 17, 2017 Slide 7

ABB Ability™ solutions & platform

Delivers customer benefit

What
(uptime, speed, yield…)
Transport &
Utilities Industry
Infrastructure
solutions solutions
solutions
ABB Ability™

Platform
How Provides ABB with
(common technologies for device, edge, and cloud) efficiency and scale

May 17, 2017 Slide 8

Digital services
Software-based services through the complete value chain

Markets we serve Connected hierarchy ABB AbilityTM

Utilities Autonomous operations

Remote and integrated operations

Industry Analytics and advisory

Remote monitoring and diagnostics

Transport &
Connected systems
infrastructure
Assets, smart devices

Uptime, speed and yield – operational excellence

May 17, 2017 Slide 9 www.abb.com/service

ABB Journey to Digital
Project Example 1: Advanced Service Concept for Large Commercial Building

Need
• Projectable, reduced total cost of ownership during entire
product life cycle of ABB Products & Systems
• Maximum performance, efficiency, reliability and availability

Challenges
• Integration into local control systems or other systems
• Technical spec, road map, work packages, methodologies
• System architecture, physical data transport, algorithms, HMIs
(web, apps), cloud-platform, cyber security

May 17, 2017 Slide 10

ABB Journey to Digital
Project Example 2: Maintenance Free Waste Water Pumps

Smart
Available Products
Sensor APP

ABB Ability
Smart Sensor

ABB Ability
Communication Platform
Gateway
Differential
Pressure Sensors

Need
• Early detection of potential problems in pump to trigger actions
• Market launch of solution available by April 2018

May 17, 2017 Slide 11

ABB Journey to Digital
Supporting Customers with ABB Digital Collaboration Lab

Installation,
Commissioning
Design Sprint
Projects
Co-Innovation
Workshop

Exploration Meeting
Improvement Loop

Initial Idea

IT innovations + OT expertise

May 17, 2017 Slide 12

Methodology within ABB Journey to Digital
Speeding up learning and development within established companies
Design Thinking
Design thinking in business uses the designer’s sensibility and
methods to match people’s needs with what is technologically
feasible and what a viable business strategy can convert into
customer value and market opportunity. (Wikipedia)
May 17, 2017 Slide 13
Minimal Viable Product
In product development, the Minimum Viable Product (MVP) is a
product with just enough features to gather validated learning
about the product and its continued development. Gathering
insights from an MVP is often less expensive than developing a
product with more features, which increase costs and risk if the
product fails, for example, due to incorrect assumptions. (Wikipedia)
Digital Lab ABB Switzerland
Collaboration with the customers (currently in proposal stage)

ABB Digital Co-Innovation Lab

Showroom

Co-Innovation and training zone

Condition Connected
MES System Zenon …
Monitoring Services

Digital Lab Motors with Robots on

Drives PLC …
motor sensor track

Design sprint project team1 Design sprint project team 2

May 17, 2017 Slide 14

Working within ABB Journey to Digital
Interpersonal and Social Skills gaining high importance

Interpersonal / Social Skills Methodologic Skills Domain Expertise

• Stakeholder management • Design Thinking • ABB Products
• Networking • Agile Development • Sensors
• Common framework • Minimum Viable Product, Roadmap • System architecture
• Rules of engagement • Road Map building • Physical data transport
• Equality • Design Sprint Projects • Algorithms /Artificial Intelligence
• Transparency • Proof of Concept • HMIs (web, apps)
• Creativity • Prototyping • Cloud-platform
• Trust • … • Cyber security
• … • …

Yesterday Today
Yesterday Today Yesterday Today

May 17, 2017 Slide 15

Remarks, Questions and Discussion

May 17, 2017 Slide 16