CURRICULUM VITAE OF NELISWA MENZI GUMEDE

Residential Address
1038 Block P
Soshanguve
0152

Cell Number : 064 9270 004 / 072 1353 962

Email Address : achieversguide205@gmail.com

Graduate candidate completed Ndip Public Management

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Personal Information
Identity Number : 8703125637083
Nationality : South African
Gender : Male
Health : Excellent
Language Proficiency : English, isiZulu & isiXhosa
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Academic History
Last School Attended : Sihlengeni High School
Highest Standard Passed : Matric
Year : 2008
Institution : Mangosuthu University of Technology
Completion Year : 2011
Qualification : Ndip Public Management
Major Subjects : Public Human Resource & Human
Resource
Management
Faculty : Management Sciences

Modules : 22 Modules
My Skills and Competencies
 Good Organizational Skills
CURRICULUM VITAE OF NELISWA MENZI GUMEDE

 Good Co-ordinating Skills

 Good Decision Making Skills
 Good Attention to detail
 Able to work independently and within a team environment
 Able to work under-pressure
 Creative to communicate in different ways
 Knowledge of communication and public relations
 Knowledge of Desktop Publishing
 Knowledge of photography
 Computer literacy and writing skills
 Communication and research skills
 Excellent communication skills(both written & oral)
 Media liaison
 Communication policy
 Planning skills and customer care skills
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Career History

1. Organization : Department of Economic Development

Directorate : Auxiliary Services
Position : Receptionist, Switchboard Operator and
Assistant Telecom Operator
Duration : April 2014 – July 2016
Reason for Leaving : End of Contract

Major Duties and Responsibilities

 Maintain the main reception area

 Co- ordinate and manage all activities in the reception area
 Co-ordinate and manage all internal and external telephonic
communications of the department
 Ensure that all incoming calls are attended as a matter of urgency and
given appropriate dignified treatment
 Ensure an attractive and efficient switchboard operation
 Receive visitors and other members of the public and provide them with
basic information they need on the Department’s activities
 Receive deliveries ( invoices, letters & couriers)
 Ensure a healthy supply and display of written information on govt.
services in the reception area
CURRICULUM VITAE OF NELISWA MENZI GUMEDE

 Ability to co-operate with security personnel to ensure proper

management of access to the premises
 Ensure a neat, tidy and professional reception environment
 Update and circulate the telephone list and office list by e-mail on monthly
bases
 Open international lines upon request and closed them and ensure that
staff signs thereafter
 Perform admin and related functions and I was still working in the
communication section when they have got shortage in the section
 Monitor the tele-trace system on a daily basis
 Print and prepare telephone accounts for distribution at the end of each
month
 Ensure availability of telephone handsets
 Upgrade telephone management system
 Acquisition and installation of telephone
 Arrange telephone and PABX repairs
 Prepare monthly reports to Responsibility Managers on the usage of
telephones per programme
 Obtain quotations for services and prepare requisition forms
 Setting up of telephones before installations
 Ensure updating version of TMS.
 Ability to interpret and apply policy.
 Knowledge of PFMA and Treasury Regulations.
 Office management and document tracking skills.
 Knowledge of public service legislation.
 Knowledge and understanding of the Public Service prescripts and South
African constitution.
 Trustworthy, willingness to learn, decisive, proactive and have integrity.
 Flexible approach around working hours, if and when necessary.

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2. Organization : Department of Economic Development
Directorate : Auxiliary Services
Position : Telecommunication Coordinating Clerk
CURRICULUM VITAE OF NELISWA MENZI GUMEDE

Major Duties and Responsibilities

 Facilitate the allocation of cell phones, 3G’s and telephones to all staff as
prescribed by the department policy;
 Log service request to service providers and ensure services are delivered as
per request;
 Process upgrades and downgrades migration of lines;
 Prepare requisitions (part payments) for the service providers for cell phones,
3Gs and landlines;
 Monthly reconciliation, revise statements and subscriber details;
 Cancelation of contract
 Attend to all queries pertaining to accounts such as payments, arrears
queries, billing disputes, PIN and PUK, repairs, malfunctioning of telephones
 Provide technical advise on matters such as transfer of account, change of
user names, SIM swap and activate new cards, twinning & untwining of lines,
block & suspended lines, blacklisting of lost & stolen cell phones;
 Conduct investigation on theft and misused of cell phones and landlines;
 Administer insurance claims processes for cell phones;
 Prepare request regarding International Roaming & calls access;
 Compile and distribute monthly telephones, 3Gs & cell phones bills to the
management;
 Liaise with all service providers in respect of services being rendered;
 Capture and update database of telephone management system timeously.
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3. Organization : Department of Economic Development

Directorate : Auxiliary Services
Position : Facilities Clerk

Major Duties and Responsibilities

 Issue and receive applications for parking, verification of correctness and

allocation of parking according to parking policy, control parking disks.
 Ensure that the payments for parking bays are deducted from respective
employees.
 Monitor the cleaning service provider.
 Oversee that the building is maintained accordingly.
 Monitor the maintenance of plants in the departmental as stipulated in the
contract.
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CURRICULUM VITAE OF NELISWA MENZI GUMEDE

4. Organization : Department of Economic Development

Directorate : Supply Chain Management
Position : Administration Clerk
Unit : Acquisition Management

Major Duties and Responsibilities

 Capturing new suppliers on the system, maintaining suppliers changing

information and updating supplier’s tax clearance certificate of all
suppliers that have expired in the database using (IQUAL) and also
sending new registration forms to suppliers.
 Requesting quotations to the suppliers (Quotations from R2000 UP TO
R500 000)
 Provide advice on acquisition management process.
 Calculation of points for quotations for suppliers, initiate purchase order
for all suppliers.
 Checking if the supplier is in-line with RT3 transversal contract.
 Ensure that Service Level Agreements (SLA’s) are signed by parties,
service provider and the government department.
 Making payments to supplier for rental and copies charges.
 Liaise with the supplier and end-user in account of queries.
 Informing the supplier on the expired machines for collections or
extensions.
 Make a sport check on all machines if they are in good condition.
 Making follow-up on all machine that need collection or deliver.
 Ensuring proper administration, compiling of tender bid and filling of all
bids documents.
 Registration of bids offer in bid register.
 Manage the closing of bids on the closing date and time, ensuring that
the bid administrative compliance is properly done.
 Co-ordinate bid related matters with end user.
 Attend briefing sessions
 Ensure that the acceptance latter and debriefing letters are drafted and
sent to service providers
 Assist end users with timeouts developments of the specification/ terms
of reference for sourcing of quotes and bids.
 Consolidate relevant reports and review demand management plan.
 Conduct markets and markets and variance analysis
 Procurements of goods, service and works within the department by
means of quotations
 Prepare submission and reports to bid committees.

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5. Organisation : Department of Education

Unit : Human Resource Establishment Unit
Duration : 01 March 2012- 30 March 2013
Position Held : Administration Clerk
Reason for Leaving : End of contract

Persal and establishment control section :

 Filling of educators posts.

 The school’s staffing.
 Process transfers of educators.
 Liaise with HR Co-ordinators at Circuit and District level.
 Ensure compliance with processes relating to the bulletins.
 Ensure the implementation process relating to the appointment of
Temporary and Substitute Educators.
 Implementation of PPN.
 Receiving of appointments documents.
 Allocation of posts for promotions, substitutes, temporary, permanent
educators and non-educators posts.
 Matching of EC5’s with candidate preference lists.
 Verification of vacancy schedules.
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Career Objectives

My goal is to work for a challenging and stimulating organization where personal

growth and career development is valued.

Leadership, Teamwork, Planning and Administrative Skills

My educational experience taught required practical project planning, policy and

strategy formulation with a sustainable approach for long term projects.
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References

Name :Mrs. T.M Zwane

Company :Department of Education

Tel. Number :(035) 874 1166 or 083 311 4315

Name : Fikile Mfeka

CURRICULUM VITAE OF NELISWA MENZI GUMEDE

Company : Department of Economic Development Tourism

And Environmental Affairs
Tel. Number :(033) 264 2647or 082 394 0333

Name : Sibusiso Mkhize

Company : Departmentof economic Development Tourism
And Environmental Affairs
Tel Number : 033 264 2661 or 08256001193
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