Items that shall be discussed during Management Review:
1. Status of actions form previous management reviews.
2. Changes in external and internal issue that are relevant to the Integrated Management System (IMS); the needs and expectation of interested parties (including compliance obligations); the significant environmental aspects; and risk and opportunities. 3. Information on the performance and effectiveness of the IMS, including trends in:- 3.1. Customer satisfaction and feedback from relevant interested parties. 3.2. The extent to which quality & environmental objectives have been achieved. 3.3. Process performance and conformity of products and services. 3.4. Nonconformities and corrective actions. 3.5. Monitoring and measurement result (calibration?) 3.6. The fulfilment of relevant environmental compliance obligations 3.7. Audit results 3.8. The performance of external providers 4. Adequacy of resources. 5. The effectiveness of actions taken to address risk and opportunities. 6. Relevant communication)s from interested parties, including complaints 7. Opportunities for continual improvement
Output Opportunities for improvement Any needs for changes to QMS Resources need
Conclusions on the continuing suitability, adequacy and effectiveness of the EMS
Decisions related to continual improvement opportunities Decision related to any need for changes to the EMS, including resources Action, if needed when Objective have not been achieved Opportunities to improve integrations of the EMS with other business process, if needed Any implications for the strategic direction of the organization