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IMPORTANT
Electrostatic Discharge (ESD) Sensitive Electronics
Electrical Shock Hazard
Disconnect power before servicing. ESD problems are present everywhere. ESD may damage or weaken the machine
control electronics. The new control assembly may appear to work well after
Replace all parts and panels before repair is finished, but failure may occur at a later date due to ESD stress.
operating.
■ Use an anti-static wrist strap. Connect wrist strap to green ground
Failure to do so can result in death connection point or unpainted metal in the appliance
or electrical shock. -OR-
Touch your finger repeatedly to a green ground connection point or
unpainted metal in the appliance.
DIAGNOSTIC GUIDE ■ Before removing the part from its package, touch the anti-static bag to a
green ground connection point or unpainted metal in the appliance.
Before servicing, check the following:
■ Avoid touching electronic parts or terminal contacts; handle machine control
■ Is the power cord firmly plugged into a electronics by edges only.
live circuit with proper voltage?
■ When repackaging failed machine control electronics in anti-static bag,
■ Has a household fuse blown or circuit observe above instructions.
breaker tripped? Time delay fuse?
■ Is dryer vent properly installed and
clear of lint or obstructions? If unsuccessful entry into diagnostic them to the part numbers in the
■ All tests/checks should be made with a mode, actions can be taken for Components Table on page 2. See
VOM or DVM having a sensitivity of specific indications: Accessing & Removing the Electronic
20,000 ohms per volt DC or greater. Assemblies, page 10. Replace
Indication 1: None of the indicators or components if necessary.
■ Check all connections before replacing
display turns on. Diagnostic: Console switches and
components. Look for broken or loose
wires, failed terminals, or wires not Action: Select any Manual Cycle. indicators
pressed into connectors far enough. If indicators come on, then try to change
the dryer time by pressing the More Time Pressing each button should cause a beep
■ The most common cause for control and Less Time buttons. If either button tone and control one or more LEDs as
failure is corrosion on connectors. fails to change the time, something is shown in figure 1, Console Diagnostics,
Therefore, disconnecting and faulty with one of those buttons, and it is page 2. Pressing the Start button will also
reconnecting wires will be necessary not possible to enter the diagnostic mode. control the motor and heater, while the
throughout test procedures. Remove the console electronics and two-digit display will indicate “01”.
■ Connectors: Look at top of connector. housing. See Accessing & Removing the Diagnostic: Moisture Sensor
Check for broken or loose wires. Check Electronic Assemblies, page 10.
for wires not pressed into connector far Locate two metal strips on the face of the
If no indicators come on after pressing lint screen housing. Bridge these strips with
enough to engage metal barbs. the Manual Cycle buttons, go to a wet cloth or a finger. If a beep is heard
■ Resistance checks must be made with TEST #1 (Supply Connections), page 4. and “03” is displayed on the console, the
power cord unplugged from outlet. sensor is OK. If not, or if a beep tone is
Indication 2: E1 or E2 flashes from
heard before bridging the moisture strips,
the display.
DIAGNOSTIC TESTS go to TEST #4, step 2, page 7.
Action: Proceed to TEST #3a (Thermistor
Test), page 6. Diagnostic: Door Switch
These tests allow factory or service
personnel to test and verify all inputs to the Opening the door should cause a beep tone
Indication 3: E3 flashes from the
machine control electronics. One may want and a number and letter to be indicated in
display. the two-digit display. Closing the door firmly
to do a quick and overall checkup of the
dryer with these tests before going to Action: Check that the correct machine should cause a beep tone and the display to
specific troubleshooting tests. control electronics and Console go blank or indicate “88”.
Electronics and Housing are installed.
ACTIVATING THE DIAGNOSTIC Do so by removing these components to
TEST MODE view the part numbers and compare
1. Be sure the dryer is in Standby Mode
(plugged in and all indicators off). DISPLAY FAULT/ERROR CODES
2. Press the following button sequence:
The error codes below would be indicated when attempting to start a drying cycle, or after
MORE TIME ➔ LESS TIME ➔
activating the Diagnostic Test Mode.
MORE TIME ➔ LESS TIME
- all within 5 seconds. DISPLAY DESCRIPTION EXPLANATION AND RECOMMENDED PROCEDURE
3. All indicators on the console are
“PF” flashes to indicate that a power failure occurred while the dryer
illuminated with “88” showing in the
PF POWER FAILURE was running. Press START to continue the cycle, or press
“ESTIMATED TIME REMAINING” PAUSE/CANCEL to clear the display.
(two-digit) display, if this test mode
has been entered successfully. E1 THERMISTOR OPEN “E1” flashes if the thermistor is open. See TEST #3a, page 6.
E2 THERMISTOR SHORTED “E2” flashes if the thermistor has shorted. See TEST #3a, page 6.
Start button
turns on Dryer
Button (and controls
controls Status LEDs)
all LEDs
above button
Turns off all LEDs Each button Button Button
and exits controls only controls controls
diagnostic mode its own LED all LEDs all LEDs
above button above button
Figure 1. Console Diagnostics
N.C. P2-7
ELECTRONIC
CONTROL NC
RED BLACK RED/WHITE RED
HIGH LIMIT
THERMAL CUT-OFF THERMOSTAT HEATER
(TCO) 352° F (178° C) 250° F (121° C) 7.8-11.8
L1 LINE - BLACK
WHITE - NEUTRAL N
GAS DRYER
TROUBLESHOOTING GUIDE
1. After removing the cover plate, check
Some tests will require accessing components. See figure 14, page 9, for component locations. that the power cord is firmly connected to
PROBLEM POSSIBLE CAUSE / TEST the dryer's wire harness. See figure 4.
NOTE: Possible Cause/Tests MUST be performed in the sequence shown for each problem.
1. Supply connections. See TEST #1 below. Wire
WON’T POWER UP. Harness
(No response when buttons are pressed.) 2. Check harness connections.
3. Control electronics and housing. See TEST #5, page 8.
1. If number display flashes, check to be sure the door is com-
WON’T START CYCLE WHEN START pletely shut, and press and hold down START for about 1 second.
BUTTON IS PRESSED. 2. See TEST #2, page 5.
3. See TEST #6, page 9.
1. Check PAUSE/CANCEL button. See TEST #5, page 8.
WON’T SHUT OFF WHEN EXPECTED. 2. Control Electronics and housing. See TEST #5, page 8.
3. Moisture Sensor. See TEST #4, page 7.
CONTROL WON’T ACCEPT SELECTIONS. Control electronics and housing. See TEST #5, page 8.
1. Heater. See TEST #3, page 5. Power Cord
WON’T HEAT. 2. Check harness connections.
3. Check installation. Figure 4. Power cord-to-wire harness
HEATS IN AIR CYCLE. Thermistor. See TEST #3a, page 6.
connection for gas dryer.
SHUTS OFF BEFORE CLOTHES ARE DRY. Moisture Sensor. See TEST #4, page 7.
2. Access the machine control electronics
without disconnecting any wiring to the
TROUBLESHOOTING TESTS Power Cord Terminal Block control board. See page 10, figure 17.
Plug L1
N 3. With an ohmmeter, check for continuity
NOTE: These checks are done with the between the neutral (N) terminal of the
dryer disconnected from power. plug and P1-2 (white wire) on the ma-
chine control board. The left-hand side of
TEST #1 figure 5 shows the position of the neutral
terminal (N) on the power cord's plug.
Supply Connections COM
➔ If there is continuity, go to step 4.
This test assumes that proper voltage is
present at the outlet, and visual inspection ➔ If there is no continuity, disconnect
Figure 3. Plug-to-terminal connections
indicates that the power cord is securely the white wire of the harness from the
for electric dryer.
fastened to the terminal block (electric dryer) power cord at the location illustrated
or wire harness connection (gas dryer). in figure 4. Test the continuity of the
➔ When this is found, go to step 3. power cord's neutral wire as
Remove the cover plate from the top right ➔ If neither of the plug terminals have illustrated in Figure 5. If an open
corner of the back of the dryer, before doing continuity with the left-most contact of circuit is found, replace the power
the checks. See figure 2. the terminal block, replace the power cord. Otherwise, go to step 4.
cord and test the dryer.
3. Access the machine control electronics Power Cord
without disconnecting any wiring to the Plug
Remove N
Screw control board. See page 10, figure 17. L1 COM
Dryer does not heat: ➔ If there is an open circuit, replace the thermistor or wire harness is either
high limit thermostat. shorted or open.
Remove the toe panel to access the thermal
components. See figure 15, page 10. Locate ➔ Otherwise, go to step 3. ➔ Disconnect dryer from power. Check
the components for the electric and gas 3. Perform TEST #3d (Gas Valve Test), wire connections at the machine
dryers using figure 10 below. page 7. If this is OK, replace the machine control electronics and thermistor.
control electronics. See Accessing the Machine Control
ELECTRIC DRYER:
Electronics on page 10, and for
1. Using an ohmmeter and referring to the Heat will not shut off: thermistor location see figure 10
wiring diagram, measure the resistance 1. Access the machine control electronics, below.
from the red wire at the thermal cutoff to and measure the resistance between ➔ If wire connections are good, remove
the red wire at the heater. P2-5 (red/white wire) and P2-6 (black the two wires from the thermistor and
➔ If the resistance is about 10 ohms, go wire). See Accessing & Removing the replace the thermistor. See figure 10.
to step 3. Electronic Assemblies, page 10. Plug dryer back into supply outlet.
➔ If an open circuit is detected, go to ➔ If 6-7 k ohms are measured, replace 3. If E1 or E2 does not flash in the display,
step 2. the machine control electronics. the connections to the thermistor are
2. Visually check the wire connections to ➔ If the resistance is much greater than good. Therefore, check the thermistor’s
the thermal cutoff, high limit thermostat, 7 k ohms, replace the thermistor. resistance value at any or all of the
and heater. If connections look good, temperature levels in question, using the
check for continuity across each of these Timed Dry Cycle, and the following
TEST #3a process:
components. Replace the one that is
electrically open. Thermistor Test Hold a glass bulb thermometer capable
3. If no open circuit is detected, measure The machine control electronics monitors of reading from 90° to 180°F (32° to
the resistance between P2-5 (red/white the exhaust temperature using the 82°C) in the center of the exhaust outlet.
wire) and P2-6 (black wire) at the thermistor, and cycles the heater relay on The correct exhaust temperatures are as
machine control board. and off to maintain the desired temperature. follows:
➔ If 6-7 k ohms are measured, replace Begin with an empty dryer and a clean lint EXHAUST TEMPERATURES
the machine control electronics. screen.
TEMPERATURE HEAT TURNS HEAT TURNS
➔ If the resistance is less than 1 k ohm, 1. Plug in the dryer and set the following SETTING OFF ON
replace the thermistor. configuration: 155° ± 10°F
HIGH
GAS DRYER: ➔ Door - must be firmly closed (68° ± 6°C)
1. Perform TEST #3b, page 7. If the thermal ➔ Press TIMED DRY 150° ± 10°F
MEDIUM HIGH
fuse is OK, go to step 2. (66° ± 6°C) 10 - 15°F
➔ Press END OF CYCLE SIGNAL (6 - 8°C)
2. Locate the high limit thermostat. See 140° ± 10°F
(HIGH) MEDIUM below the heat
figure 10. Measure the continuity through (60° ± 6°C)
turn off
➔ Press START 125° ± 10°F
it by connecting the meter probes on the LOW
temperature
red wire and blue wire. 2. If after 60 seconds, E1 or E2 flashes in (52° ± 6°C)
the display and the dryer shuts off, the 105° ± 5°F
EXTRA LOW
(41° ± 3°C)
Thermistor resistance
TEMP. value at heater
SETTING TEMPERATURE shutoff (digital or
analog meter) kΩ
155° ± 10°F
HIGH 2.5 1.5
(68° ± 6°C)
MEDIUM 150° ± 10°F
3.0 2.7
HIGH (66° ± 6°C)
140° ± 10°F
Thermal Fuse Thermal Fuse MEDIUM 4.0 3.0
(60° ± 6°C)
Thermistor Thermistor 125° ± 10°F
LOW 5 4.3
(52° ± 6°C)
Electric Dryer Gas Dryer EXTRA 105° ± 5°F
6 5
LOW (41° ± 3°C)
Figure 10. Thermal Components, viewed from front.
If needed, the following table gives shown in the following chart. If not, replace connector P2 on the machine control
temperatures and their associated coil. board. If a resistance less than 1 MΩ
resistance values. is measured (with analog or digital
Terminals Resistance
ohmmeter), inspect the control board
THERMISTOR RESISTANCE 1 to 2 1365Ω ± 25 for any debris bridging these pins. If
1 to 3 560Ω ± 25 no debris, replace the machine
TEMP. RES. TEMP. RES.
°F (°C) kΩ °F (°C) kΩ 4 to 5 1220Ω ± 50 control electronics.
50° (10°) 19.9 80° (27°) 9.2 IMPORTANT: 5. Access the moisture sensor by removing
Be sure all harness the toe panel (see Removing the toe
60° (16°) 15.3 90° (32°) 7.4 panel, page 10). Disconnect the sensor
wires are looped back
70° (21°) 11.9 100° (38°) 5.7 through the strain relief from the wire harness. See figure 11.
after checking or replacing coils.
➔ If the thermistor resistance checks
within normal limits, replace the
machine control electronics. TEST #4
Drum
Moisture Sensor Test
TEST #3b NOTE: This test is started with the machine
Thermal Fuse Test completely assembled. FRONT
This test is performed when an automatic
1. Disconnect dryer from power.
cycle stops too soon, or runs much longer
2. Access the thermal fuse by first remov- than expected.
ing the toe panel. See Removing the Toe
Panel, page 10, and figure 10 on page 6 NOTE: Dryer will shut down automatically
for thermal fuse location. after 2½ hours.
ELECTRIC DRYER: The thermal fuse is The following items are part of this system:
Harness
wired in series with the dryer drive motor. If – Harness/connection Connection
the thermal fuse is open, replace it. – Metal sensor strips
Blower
GAS DRYER: The thermal fuse is wired in – Machine control electronics Housing
series with the dryer gas valve. If the thermal 1. Enter the Diagnostic Test mode. See
fuse is open, replace it.
procedure on page 1.
2. Open the dryer door. If a beep tone is
TEST #3c heard and a software revision number is
Thermal Cut-Off Test, Electric displayed on the console as soon as the
Dryer Only door is opened, a short circuit exists in Figure 11. Disconnect sensor from
the moisture sensor system. wire harness.
If the dryer does not heat while 240 volts is
being delivered to it, check the status of the ➔ If this doesn't happen, go to step 3.
Measure the resistance
thermal cut-off. ➔ Otherwise, go to step 4. across the outermost
1. Disconnect dryer from the 240V supply. NOTE: Over drying may be caused by a contacts of the cable that
2. Access the thermal cut-off by first short circuit in the sensor system. includes the two red MOVs.
removing the toe panel. See Removing 3. Locate the two metal sensor strips on the ➔ If a small resistance is measured,
the Toe Panel, page 10. face of the lint screen housing. Bridge replace this component (Wire
3. Using an ohmmeter, check the continuity these strips with a wet cloth or finger. Harness, Moisture Sensor).
across the thermal cut-off. See figure 10 ➔ If a beep tone is heard and a software ➔ Otherwise go to step 6.
for location. revision number is displayed on the 6. Measure the resistance across the pins
➔ If the ohmmeter indicates an open console, the sensor passes the test. of the mating connector. If a small
circuit, replace the failed thermal Go to step 4. resistance is measured here, replace this
cut-off and high limit thermostat. In ➔ If not, disconnect dryer from power. harness (Digital Wire Harness).
addition, check for failed heat Access the moisture sensor wires by 7. Measure the resistance
element, or blocked or improper removing the toe panel (page 10, across each of the outermost
exhaust system. figure 15) and disconnecting the contacts and the center
sensor wires from the harness terminal (ground connection).
(figure 11). Go to step 7.
TEST #3d ➔ If a resistance less than infinity is
Gas Valve Test, Gas Dryer Only 4. Disconnect dryer from power. Access the measured, replace this component
machine control electronics. See page (Wire Harness, Moisture Sensor).
Access the gas valve by first removing the 10. Remove the connector P2 from the
toe panel. See Removing the Toe Panel, circuit board. Measure the resistance 8. If moisture sensor diagnostic test
page 10. across terminals 1 (yellow/red wire) passes, check the thermistor: Perform
and 2 (black wire). TEST #3a, page 6.
Use an ohmmeter to determine if a gas
valve coil has failed. Remove harness ➔ If the ohmmeter does not indicate ➔ If the problem persists after replacing
plugs. Measure resistance across (infinity) open circuit, go to step 5. the moisture sensor and thermistor,
terminals. Readings should match those replace the machine control
➔ Otherwise, measure the resistance electronics.
across between pins 1 and 2 of
✔ A particular group of LEDs does common electronic connection. If this E3 error code is displayed:
not light up connection is open, all of the LEDs in the
group will be disabled. Replace the console If the E3 error code is displayed, there is a
✔ A single LED does not light up electronics and housing. user interface or software mismatch. It is also
possible that a component on the console
✔ No beep sound is heard A single LED does not light up: electronics or the machine control electronics
✔ No dryer function is activated has failed. Check button functioning (see box
Press the button associated with the LED
when a particular button is above) before replacing the machine control
several times. If the LED does not light up, the
pressed electronics.
LED has failed. Replace the console
✔ E3 error code is displayed electronics and housing.
None of the LEDs light up: No beep sound is heard:
1. See Diagnostic Guide/Before Servicing... If the associated LEDs do light up, it is
on page 1. possible that the beeper circuit has failed.
2. Visually check that connectors P3 and Check button functioning (see box above)
P4 are inserted all the way into the before replacing the machine control
machine control electronics. See electronics.
Accessing the Machine Control
TEST #6
Door Switch Test See Accessing & Removing the
Electronic Assemblies, page 10, to access:
Go into the Diagnostic Test Mode. See ■ Machine Control Electronics
page 1. Functionality is verified with a beep ■ Console Electronics See Removing the Back
and Housing Panel, page 11, to access:
each time the door is closed and opened,
■ Drum Light Assembly
and a number and letter appears in the
■ Blower/Motor Assembly
display (i.e., “0E”, “0G”, “1E”, or “2G” etc.).
➔ If any of the above conditions are not
met, or if one of the dryer model
codes listed above is displayed when
the door is closed, check that the
wires between the door switch and
machine control electronics are Door
Switch
connected. See figure 12 below for
switch location, and see Accessing
the Machine Control Electronics,
page 10.
FRONT
Console
White Blue Motor Mounting Heater Red/White Open (Elec.)
Green/ Blue Relay Screw Relay Black Black (Gas) Black
Yellow Black N.O. Open Yellow/Red
COM
P/N XXXXXXX Rev X
Date CodeYDDD
REMOVING THE TOE PANEL Accessing the Machine Control Removing the Machine Control
Electronics Electronics
1. Remove two screws below the toe panel.
1. After locating the machine control Remove all the wire connections to the
2. Slide the toe panel down, then pull it out electronics, remove the three screws that machine control board. See figure 13,
from the bottom. See figure 15. hold the machine control bracket in place page 9.
and remove assembly. See figure 17.
There are two plastic legs on each side of
the circuit board that fasten it to the
Flange mounting bracket. With pliers, squeeze the
leg while pulling up until it becomes
Machine Control unlatched from the mounting bracket. Do
Electronics FRONT
this at all four plastic legs, then lift the circuit
Assembly
board from mounting bracket.
Accessing the Console Electronics
and Housing
1. After locating the machine control
electronics, disconnect the ribbon cables
that run between the console and the
Figure 15. Pull the toe panel down to machine control board. Make the
clear flanges, then pull panel out. disconnection at the machine control
Figure 17. Remove assembly from side. Remove the two screws that fasten
mounting position. the console assembly to dryer. Then
remove the console assembly, sliding it
ACCESSING & REMOVING up and off from the front of the machine.
THE ELECTRONIC 2. As you remove the assembly from its See figure 19.
mounting position, rotate the assembly
ASSEMBLIES up to access the machine control circuit
There are two electronic assemblies; the board, and set it on the side panel. See Ribbon Cable Connection Point
Console Electronics and Housing, and the figure 18.
Machine Control Electronics. See figure 16.
Machine Control
Console Electronics Electronics
Machine Control Assembly
FRONT
Electronics Assembly and Housing (inside)
Ribbon Cable
2. Remove the screws that fasten the 4. Unlatch them gently with a screw driver
console mounting bracket onto the while pulling the electronics housing
REMOVING THE BACK
assembly. Lift up and remove the bracket assembly out. See figure 22. PANEL
to locate the electronics assembly. See
After removing the top panel, remove the
figure 20.
cover plate. Then remove ten screws from
the back panel, plus two screws on the back
Console panel’s top edge, which connect the back
Mounting Bracket panel to the side panels’ top edges. See
figure 24.
ELECTRIC DRYER: In addition to the
above, remove the ground wire and screw
from back panel. Also disconnect the power
cord from the terminal block, and then
remove the terminal block from the back
panel.
Decorative piece
Figure 21. Locate seven plastic latches. Figure 23. Gently pull console housing
away from decorative piece. Figure 24. Remove 12 screws (13 for
electric models).
D314,262