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Neuro Linguistic Programming

Why should I learn NLP?

Are You Ready For It?


Experiencing NLP is like taking "The Red Pill". NLP is
designed to wake you up from the “Matrix” of your mind so
you can discover how to manage your mind, take charge of
your life, and make your dreams for greater effectiveness,
success, health, and happiness come true.

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introduction

Learning about NLP is useful.


Knowing that an orange is good to eat is also useful.

But holding an orange in your hand, seeing it spray as you peel


away the skin, smelling its fragrance, popping it into your
mouth and biting down into its juicy sweetness
-- that is entirely different!

To benefit the most from NLP, experience it for yourself.

"NLP is a technology for success that uses your conscious and sub-
conscious mind to identify vital factors to eliminate disempowering
beliefs, meanings, values and decisions while increasing self esteem,
clarity and a strong sense of self.”: Nellie Amirah Lim

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table of contents

What is nlp? ........................................................................................ 4

A brief history ..................................................................................... 5

NLP Guiding Principles ...................................................................... 8

How can NLP help you? ................................................................... 11

How can NLP help your business? ................................................... 15

What’s installed for you in a practitioner program? ......................... 17

The NLP Rich & Famous ................................................................. 19

Key Terminology Used..................................................................... 21

Making Decisions & Taking Actions ............................................... 29

How we can assist you in your nlp journey. ..................................... 31

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“NLP is an explicit and powerful model of human experience and
communication. Using the principles of NLP it is possible to describe any
human activity in a detailed way that allows you to make many deep and lasting
changes quickly and easily.” Richard Bandler and John Grinder,

What is nlp?

NLP is short for Neuro-Linguistic Programming. The name sounds high


tech, yet it is purely descriptive.

Neuro refers to neurology, our nervous system - the mental pathways


our five senses take which allow us to see, hear, feel, taste and smell.

Linguistic refers to our language ability; how we put together words


and phrases to express ourselves, as well as how our "silent language"
of movement and gestures reveals our states, thinking styles and more.

Programming, taken from computer science, refers to the idea that


our thoughts, feelings and actions are like computer software programs.
When we change those programs, just as when we change or upgrade
software, we immediately get positive changes in our performance. We
get immediate improvements in how we think, feel, act and live.

NLP cannot be dismissed as just another hustle. Its theoretical


underpinnings represent an ambitious attempt to codify and synthesize the
insights of linguistics, body language and the study of communication
systems.

- Psychology Today

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“NLP is a process of discovering the structure of the thinking and abilities that
we and others have (especially those of excellence) in order to reproduce the
results that we want with consistency.” -Sue Knight.

A brief history

NLP was developed in the early 1970's by Richard


Bandler, Ph.D., an information scientist, and John
Grinder, Ph.D., a linguist. Bandler and Grinder were
interested in how people influence one another, and
in the possibility of being able to duplicate the
behavior, and therefore effectiveness of highly
influential people. Their early research was
John Grinder
conducted at the University of California at Santa
Cruz. What made their search special was their use of technology from
linguistics and information science, combined with insights from
behavioral psychology and general systems theory, to unlock the
secrets of highly effective communication.

The actual technology, or methodology, that Bandler


and Grinder used is known as human modeling;
actually the building of models of how people
perform or accomplish something (anything--the
usefulness in benchmarking best practices should
be immediately obvious). This modeling process
actually means finding and describing the important
Richard Bandler
elements and processes that people go through,
beginning with finding and studying a human model.
This is a person, who does something in a particular, usually highly
skillful, way. For example, if you want to know how to teach some
particular skill or concept, you'd first find someone who does it extremely
well. Then ask him or her lots of questions about what they do, why they
do it, what works and doesn't work, and so on. At the same time,
observing this person in action will often lead to new and better
questions to ask in the process. Most of us do this already, though
perhaps not systematically.

The addition of specific NLP technology makes it possible to discover


much of what this human model does that he or she is not aware of. To

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do this well means to actually study the structure of people's thought
processes and internal experience, as well as their observable behavior.

During their early studies Bandler and Grinder developed a unique


system of asking questions and gathering information that was based on
the fields of transformational grammar and general semantics. Later
they and their colleagues discovered certain minimal cues people give
that indicate very specific kinds of thought processes. These include eye
movements, certain gestures, breathing patterns, voice tone changes
and even very subtle cues such as pupil dilation and skin color changes
(training of Practitioners of NLP includes the skills and knowledge to use
these information gathering techniques and to notice and interpret the
subtle cues).

NLP is this gathering of information to make models, based on the


internal experience and information processing of the people being
studied and modeled, including the part that is outside of their conscious
awareness. The word neuro refers to an understanding of the brain and
its functioning. Linguistic relates to the communication aspects (both
verbal and non-verbal) of our information processing. Programming is
the behavioral and thinking patterns we all go through. There is a
relationship between perceptions, thinking and behavior that is neuro-
linguistic in nature. The relationship is operating all the time, no matter
what we are doing, and it can be studied by exploring our internal or
subjective experience. The formal definition of Neuro-Linguistic
Programming is: The study of the structure of subjective experience.

So, now to the question of our basic theory in NLP. We don't really have
one. NLP is not based on theory. It is based on the process of making
models. There is a big difference. A model doesn't have to be "true" or
"correct" or even perfectly formed. It only has to be useful when applied
to what it's designed for. If it isn't, it can be discarded in any situation
where it fails. NLP is really an epistemology (the study of the origin and
structure of knowledge itself). Everything in NLP is based on specific
evidence procedures for effectiveness and is thoroughly tested.

"Doing NLP" means working diligently to be sure we know what we


know, and use it appropriately.

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This brief article was adapted from: "Neuro-Linguistic Programming." INFO-LINE, American Society
for Training & Development, April, 1994.

NLP was modeled from 3 outstanding therapists

Friedrich (Frederick) Salomon Perls, better known as Fritz Perls.


http://en.wikipedia.org/wiki/Fritz_Perls

German-born psychiatrist and psychotherapist who was associated with the


founding of 'gestalt therapy', an approach to therapy which at its core is the
promotion of awareness and the contact between the self and its
environment

Milton Hyland Erickson, the father of hypnosis.


http://en.wikipedia.org/wiki/Milton_Ericson

Erickson, an American psychiatrist and founding member of the American


Society for Clinical Hypnosis, was well known for his unconventional
approach to therapy, for his ability to "utilize" anything about a patient to
help them change, including their beliefs, favorite words, cultural
background, personal history, or even their neurotic habits, and for treating
the unconscious mind as creative, solution-generating, and often positive.

Virginia Satir, family therapist.


http://en.wikipedia.org/wiki/Virginia_Satir

Virginia Satir, also an early leader at Esalen, and known especially for her
approach to family therapy that treats groups and to some extent
individuals, as systems that exhibit homeostasis. Her therapeutic
interventions would usually focus on relationship patterns rather than on
analyzing impulses of the unconscious mind or early childhood trauma of
individuals as a Freudian psychoanalyst would do.

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One's philosophy is not best expressed in words; is is expressed in the choices
one makes... and the choices we make are ultimately our responsibility. -
Eleanor Roosevelt

NLP Guiding Principles


NLP doesn't claim that these guiding principles/presuppositions are
necessarily true, but they turn out extremely powerful, in the sense that
they will assist those who follow those models of the world in achieving
more easily what they really want to achieve.

NLP is based on principles that are very different from traditional


psychology. While traditional clinical psychology is primarily concerned
with describing difficulties, categorizing them , and searching for
historical causes, NLP is interested in HOW our thoughts, actions, and
feelings work together right now to produce our experience. Founded on
the modern sciences of biology, linguistics, and information, NLP begins
with new principles of how the mind/brain works.

These principles or assumptions are called the NLP Presuppositions. If


we could summaries all the NLP Presuppositions in one phrase, it would
be: PEOPLE WORK PERFECTLY.

Our specific thoughts, actions, and feelings consistently produce


specific results. We may be happy or unhappy with these results, but if
we repeat the same thoughts, actions, and feelings, we'll get the same
results. The process works perfectly. If we want to change our results,
then we need to change the thoughts, actions, and feelings that go into
producing them. Once we understand specifically how we create and
maintain our inner thoughts and feelings, it is a simple matter for us to
change them to more useful ones, or if we find better ones, to teach
them to others.

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“The ability to change the process by which we experience reality is more
often valuable than changing the content of our experience of reality.”

The NLP Presuppositions and Guiding Principles are the foundation for
doing just that.

The map is not the territory


Our mental maps of the world are not the world. We respond to our
maps, rather than directly to the world. Mental maps, especially feelings
and interpretations, can be updated more easily than the world can be
changed.

Experience has structure


Our thoughts and memories have a pattern to them. When we change
that pattern or structure, our experience will automatically change. We
can neutralize unpleasant memories and enrich memories that will serve
us.

If one person can do something, anyone can learn to do it


We can learn an achiever's mental map and make it our own.

The mind and body are parts of the same system


Our thoughts instantly affect our muscle tension, breathing, feelings,
and more, and these in turn affect our thoughts. When we learn to
change either one, we have learned to change the other.

People already have all the resources they need


Mental images, inner voices, sensations, and feelings are the basic
building blocks of all our mental and physical resources. We can use
them to build up any thought, feeling, or skill we want, and then place
them in our lives where we want or need them most.

You cannot NOT communicate


We are always communicating, at least non-verbally, and words are
often the least important part. A sigh, a smile, and a look are all
communications. Even our thoughts are communication with ourselves,
and they are revealed to others through our eyes, voice tones, postures,
and body movements.

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The meaning of communication is the response you get
Others receive what we say and do through their mental maps of the
world. When someone hears something different from what we meant,
it's a chance for us to notice that communication means what is
received. Noticing how our communication is received allows us to
adjust it, so that next time it can be clearer.

Underlying every behavior is a positive intention


Every hurtful, harmful, and even thoughtless behavior had a positive
purpose in its original situation. Yelling in order to be acknowledged.
Hitting to fend off danger. Hiding to feel safe. Rather than condoning or
condemning these actions, we can separate them from the person's
positive intent so that new, updated, and more positive choices can be
added that meet the same intent.

People are always making the best choice(s) available to


them
Every one of us has his or her own unique personal history. Within it, we
learned what to do and how to do it, what to want and how to want it,
what to value and how to value it, what to learn and how to learn If what
you are doing isn't working, do something else. Do anything else If you
always do what you've always done, you'll always get what you've
always got. If you want something new, do something new, especially
when there are so many alternatives. There is no failure; there is only
feedback. Successful people look at mistakes as outcomes or results,
not as failure. Unsuccessful people look at mistakes as permanent and
personal.

This article was adapted from: http://www.new-oceans.co.uk/new/nlppresupps.htm

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“There's a big difference between trying to get the conscious mind to
understand something and trying to get the unconscious mind to do something."
- Bandler & Grinder

How can NLP help you?


NLP training, coaching and therapy are effective for a wide range of goals and
issues in three major categories. Consider which among the following apply
most to your desired outcome.

I. Problem Resolution II. Creative Solutions

Physical Health Mind-Body Communication


• Immune System • Self Healing
• Pain Management • Turning Off Pain
• Asthma • Setting Up Signals
• Tension • Internal Cooperation
• Stress • Self Management
• Psychosomatic Illness
• Emotions State Management
• Grief & Loss • Emotions
• Depression • Attitude
• Feeling Stuck • Expectation
• Anxiety • Physiology
• Recurring Fears • Consistency
• Panic & Phobias • Choice
• Anger Management
• Trauma Recovery Conflict Resolution
• Post Traumatic Stress (PTSD) • Balancing Needs
• Getting to 'Yes'
Relationships • Finding Common Ground
• Marriage & Family • Creating Alliances
• Couples • Honoring Core Values
• Childhood Memories & Patterns • Taming the Inner Critic
• Childhood Abuse & Abandonment • Unconscious Cooperation
• Divorce
• Spousal Abandonment Communication Skills
• Isolation • Creating Rapport
• Inability to Forgive • Connecting w/o Losing Oneself
• Double-Binds • Effective Language Patterns
• Verbal Abuse • Responding to Criticism
• Physical Abuse • Non-Verbal Communication
• Peer Pressure • Curiosity & Receptivity

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• Sponsoring the Best in Others
Career • Training Skills
• Unclear Direction • Reframing
• Lack of Motivation
• Loss of Job Satisfaction Compelling Goals
• Communication Difficulties • Structuring Effective Goals
• Interview Nervousness • Making Goals Irresistible
• Feeling Stuck • Putting Goals Into Action
• Procrastination • Tracking Progress
• Project Completion • Adjusting Course
• Creative Blocks • Tuning Results

Self Empowering Beliefs


• Weak Self-Confidence • Creating Supportive Beliefs
• Chronic Self Criticism • Modifying Outdated Beliefs
• Inner Conflicts • Releasing Unhealthy Beliefs
• Limiting Beliefs • Desirability
• Learning Disabilities • Possibility
• Indecision • Capability
• Poor Self Image • Worthiness
• Low Self Esteem
• Loneliness Inner Quiet
• Shame • Peaceful States
• Denial • Deep Relaxation
• Shyness • Living in The Moment
• Guilt • Allowing What Is, To Be
• Releasing Worries
Spiritual • Letting Go
• Lack of Connection
• Loss of Purpose Focus & Concentration
• Loss of Meaning • Organizing Thoughts
• Loss of Hope • Filtering Distractions
• Loss of Possibility • Selecting Attention
• Lack of Joy • Sharpening Focus
• Chronic Negative Interpretations • Getting In "The Zone"
• Chronic Negative Expectations • Maintaining Focus & Direction
• Habitual Pessimism
• Cynical Outlook Centering & Resourcefulness
• Connecting to The Center
• Accessing Resources
• Getting Grounded
• Aligning Inner Levels
• Relaxed Alertness & Safety
• Coordinating Time & Action
• Connecting to Abundance

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• Attracting Good Things & People
III. Goal Achievement

• Having Goals that Produce Results Motivation


• Achieving Performance Excellence • Moving Toward Desires
• Enjoying Mind, Body and • Moving Away From Pain
Emotional Health • Creating Propulsion Systems
• Finding Peace With Memories • Making Motivation Purposeful
• Creating Wealth & Prosperity • Rediscovering Inspiration
• Enjoying Life • Removing Obstacles
• Accomplishing More • Getting Started
• Feeling More Calm • Taking Care of Business
• Feeling More Self-Confident • Getting It Done
• Attracting the Right Kind of People
• Creating & Maintaining Good Authentic Agreements
Relationships • Inviting Discussion
• Relaxation and Confidence • Reaching Agreement
• Sleeping Better • Achieving Clarity
• Having Better Choices in life • Getting Closure
• Making Better Decisions • Honoring Promises
• Being More in Control of Our Lives • Handling Slips
• Making Use of Our Hidden • Keeping Clean, Clear and Current
Potential
• Being at Peace with Ourselves Creativity & Inspiration
• Knowing Who We Are • Preparing the Mind
• Opening Possibilities
• Keeping Faith in the Source
"The greatest discovery of my • Taming the Inner Critic
generation is that human beings • Overcoming Lethargy
• Tuning Attention
can alter their lives by altering
• Allowing the Unexpected
their attitudes of mind."
Spiritual Connection
-- William James, 1842
• Discovering a Bigger Context
• Walking the Path
• Connecting with the Sacred
• Aligning Life & Actions
NLP could be the most
important synthesis of Inner Cooperation
knowledge about human • Adopting Orphaned Parts
communication to emerge since • Inviting the Whole Person
the sixties. • Healthy Inner Dialogue
• Self Organizing Mind & Body
• Forging New Possibilities
- Science Digest
• Trying On New Ways

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• Putting Change Into Action

"Leaders are often required Vision, Mission & Purpose


to make decisions based on • Opening the Vision
only 40 to 60 percent of the • Effective Dreaming
• Eliciting Core Values
information they need.
• Determining Core Principles
Followers require 99 • Deriving Core Rules
percent." • Creating a Mission Statement
• Discovering Life Purpose
-Robert Dilts • Applying Dreams to Goals
• Living a Life of Value

Assertiveness & Self Esteem


• Becoming Authentic
• Creating & Maintaining Safety
"The impossible is what can't • Designing Effective Boundaries
be done Until someone does • Showing Up
it. • Responding with Ease
A frontier is what's • Appropriate Speaking
• Valuing Self
undiscovered Until someone
• Discovering Inner Support
explores it." • Self Sponsoring
• Authoring a Better Self
-- KERR-McGee • Creating Core Self Confidence

Effective Decision Strategies


• Evaluating Options
• Organizing Complexity
• Aligning with Core Values
"NLP may be the most • Recognizing A Good Decision
• Setting Intention
powerful vehicle for change • Getting the Timing Right
in existence" • Taking First Steps
• Solidifying Decisions
- Modern Psychology • Creating Determination
• Applying Persistence
• Undoing Mistakes

This article was adapted from: http://www.nlpls.com/articles/canNLPhelp.php by John Hoag

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"NLP produces results and improves rapport I want all my staff to attend the
training”: ~ James Olson, Former chairman, AT&T

How can NLP help your business?


NLP is a process of discovering and studying
the patterns of mind, language, and strategies
or programs used by successful people. This
(NLP) does offer the study can be applied to other areas of life, such
potential for making as relationships, effective communication,
changes without the mental performance, and even sport. However,
usual agony that the practical use of NLP that surprises most
accompanies these people today is in the world of business.
phenomena... Thus it Applying NLP techniques and tools, a person
affords the can become more motivated; dynamically
opportunity to gain improve work performance and boosts sales.
flexibility, creativity
and greater freedom One important aspects of NLP training is to
of action than most model successful people in all walks of life. This
of us now know system of modeling excellence is based on
language and behavior developing from our
- Training and world experience and perceptions.
Development Journal
In business everyone wants results and nothing
else. Business leaders aims for profitable sales,
marketing that works, loyal repeat customers,
continuously improving designs and teams of
The future belongs people that make all your plans successfully
to those who believe happen for them.
in the beauty of their
dreams. Similarly workers want to be noticed by the boss
by enhancing their performance. In your NLP
- Eleanor Roosevelt
Training trainers encourage working people to
find their values at their workplaces. This helps
people to find where they are going wrong and
find out the proper way.

Language and communication skills are


fundamental in the corporate environment, and
a good NLP Practitioner course is the answer to

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building this skill set. NLP focuses on removing
Peter Senge limiting behavior and negative association from
introduces the your past and present job experiences and
concept of personal relationships. With the use of NLP techniques it
mastery in his book is possible to increase effectiveness in workers,
The Fifth Discipline. communicators, and most importantly in
NLP provides the business leaders.
'how' to achieve this.
One important thing in business community is to
-Sue Knight create a rapport. Adding hypnotic language and
unconscious persuasion techniques to it will
"They can take away
help your sales staff and key account managers
everything except dramatically improve their sales and client
one thing: the last of relationships. NLP will prove to be an effective
the human freedoms, tool in your internal communication as well.
Man's own ability to
change his own With the help of NLP techniques Managers will
attitude in any given communicate clearly with staff improving
circumstance."
motivation, productivity and the work
-Victor Frankyl environment.

NLP for Success


NLP is the leading edge technology of EXCELLENCE. You may have
heard that NLP is particularly powerful in the areas of communication,
influence and change. You may be aware of some of the
ASTONISHING RESULTS that NLP can deliver. Now is your
opportunity to EXPERIENCE IT FIRST-HAND, and begin to harness its
power for yourself.

"NLP has metamorphosed into an all-purpose


self-improvement program and technology."
TIME Magazine

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"NLP may be the most powerful vehicle for change in existence"
Modern Psychology Magazine

What’s installed for you in a practitioner program?

you will have a comprehensive NLP toolkit that goes beyond the
usual practitioner syllabus.

you will confront then break down your perceived limitations;


greatly enhancing your ability to respond to the wide variety of
challenges that arise in business and life.

you will sharpen up your cognitive abilities, allowing you to think


more clearly, creatively and calmly under pressure. You will also
gain a comprehensive toolkit giving you a broader spectrum of
options for problem solving, managing and leading.

It introduces “Systems Thinking” - knowing where and when to


apply resources to get the maximum result for the minimum cost
and effort, and just as importantly identify areas where resources
are being wasted.

you will learn how to listen to people in a new and powerful way,
and reveal how to “decode” what they are saying. You will explore
the “Meta Model”, one of the original developments in NLP, a
logical framework for quickly and elegantly changing someone's
thinking - greatly improving productivity, motivation and results.

you will gain a strong vision for your own life and the self
empowerment to move towards that vision.

you will learn about Interventions for effective living because it


covers a range of techniques to rid you of old ineffective beliefs,
behaviors and habits of thinking.

you will find it deepens your ability to influence others and gives
you some strategies for modeling expert performance and creating
lasting change. Whether it is creating better health, relationships,
sales ability or transforming a career these modules will enrich
your life.

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It is designed to deepen your ability to assist yourself and others
through the application of NLP techniques.

effective information gathering is at the heart of understanding the


appropriate NLP intervention. You will further enhance your ability
to pay attention to your language patterns when eliciting
information and develop patterns of excellence when
communicating with others.

you will also gain a further depth of insight into your own ways of
processing information.

you will begin to integrate even more of the techniques and


models of NLP. In addition, they will be introduced to new conflict
handling, problem solving and value integration exercises, and
work on managing their own inner, resourceful conditions.

you will also have the opportunity to coach and help craft each
other’s personal outcomes

At the end of the program, you will have a strong vision for your own
life and the self empowerment to move towards that vision. You will
learn about Interventions for effective living because it covers a range
of techniques to rid you of old ineffective beliefs, behaviors and habits
of thinking. You will find it deepens your ability to influence others
and gives you some strategies for modeling expert performance and
creating lasting change. Whether it is creating better health,
relationships, sales ability or transforming a career these modules will
enrich your life. It is designed to deepen your ability to assist yourself
and others through the application of NLP techniques.

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“NLP is all about applying principles to ourselves to close our knowing-doing
gap and unleashing our highest potentials.”
The NLP Rich & Famous

If you aspire to step up and make a difference in your life and the lives
of others around you... then NLP and hypnosis provide the
indispensable tools and techniques for self mastery, persuasion and
influence.

Here is a short list of famous people (some are rich) that have used or
are using nlp and hypnosis for their own benefit:

Lord Tennyson Alfred (1809-92) wrote complete poems while


being under the hypnotic trance.

Mozart (1756-91) apparently composed the famous opera Cosi


Fan Tutte while hypnotised.

Rachmaninov (1873-1943) reputedly composed one of his


concertos following a post-hypnotic suggestion.

Goethe (1749-1832) writer and scientist and, Chopin (1810-1849)


pianist and composer both took classes in hypnosis at the
University of Strasbourg.

Thomas Edison (1847-1931) inventor - you might be using several


dozens of his inventions right now.

Nikola Tesla (1856-1943) inventor

Henry Ford (1863-1947) car manufacturer

Albert Einstein (1879-1955) physicist - known to have his hypnosis


sessions every afternoon. His theory of relativity (riding on a beem
of light) came to him while maintaining one of these sessions.

Aldous Huxley (1894-1963) novelist

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Sir Winston Churchill (1874-1965) politician used post-hypnotic
suggestions in order to stay awake all night and avoid tiredness
during W.W.II.

Carl Jung and Sigmund Freud developed modern psychiatry as a


result of learning about (and practising) hypnosis.

Long Live The King! Louis XVI of France appointed a committee of


investigate the healing powers of ‘mesmerism’.

The committee included Benjamin Franklin (1706-1790) US


statesman, philosopher and physicist, Antoine Lavoisier (1743-
1794) father of modern chemistry, Dr. Joseph Guillotin (1738-
1814) inventor and doctor.

Jackie Kennedy-Onassis used hypnotherapy to ‘relive and let go


of’ some tragic events in her life.

Mark Knopfler (one of my idols) of Dire Straits reportedly beat his


smoking habit through hypnosis.

Kevin Costner flew his personal hypnotist to Hawaii to cure his sea
sickness during the filming of Waterworld.

Oprah Winfrey, the riches and most famous talk show host

Bill Clinton, ex US President

Tony Robbins, the number one speaker and trainer in the world

Phil Johnson, the L.A Lakers’ coach, used hypnosis on his


basketball team (yes, Shaquil and Bryant under hypnosis ) and
they won 3 NBA championships in a raw

However, even though all of these famous and rich people have used
hypnosis, still the most important, the biggest celebrity you ever should
know who use nlp & hypnosis - should be you!

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Key Terminology Used
Accessing Cues

Michael Hall: How we use our physiology and neurology by


breathing, posture, gesture, and eye movements to access certain
states and ways of thinking. These are observable by others.
Keith Fail: Micro movements, often of the eyes and facial muscles
that are reliably paired with a particular pattern of thinking. These
small movements help us tune our neurology so to access that
specific thinking pattern. For instance, people often look up as
they visualize an image in their mind's eye, or flare their nostrils as
they remember a smell.
NLP Home Page Glossary: Subtle behaviours that indicate which
representational system a person is using. Typical types of
accessing cues include eye movements, voice tone and tempo,
body posture, gestures, and breathing patterns.
Lewis & Pucelik: movements of the eyes which are symptomatic
of cerebral processes of retrieving thoughts and other experiences
stored in the brain.
Tony Robbins: Behaviours that affect our neural processing in
such a way that we can access on representational system more
strongly than others. For instance, slowing your breathing rate and
the tempo of your voice can direct you to access in a kinaesthetic
mode, tilting your head as though you're holding a telephone can
direct you in an auditory mode and so on.
O'Connor & Seymour: The ways we tune our bodies by
breathing, posture, gesture and eye movements to think in certain
ways.
Andreas: Bandler and Grinder have observed that people move
their eyes in systematic directions, depending upon the kind of
thinking they are doing. These movements are called eye
accessing cues.
Leslie Cameron-Bandler: I believe that some of the most
relevant information concerning nonverbal communication is
provided by accessing cues. My colleagues and I found--in the
course of our studies of human behaviour--that eye scanning

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patterns were definitely related to the internal processing
necessary to bring into consciousness information regarding past
remembered or future constructed experiences.
Bandler & Grinder: ...each of us has developed particular body
movements which indicate to the astute observer which
representational system we are using. Especially rich in
significance are the eye scanning patterns which we have
developed. Thus, for the student of hypnosis, predicates in the
verbal system and eye scanning patterns in the nonverbal system
offer quick and powerful ways of determining which of the potential
meaning making resources--the representational systems--the
client is using at a moment in time, and therefore how to respond
creatively to the client.
Sid Jacobson: We have noticed that the eye movements people
make as they are thinking and processing information provide a
remarkably accurate index for sensory specific neurological
activity.
Rex Steven Sikes: Eye movements, head tilts, postures,
breathing shifts, arm and hand gestures, skin colour, word choice,
rate and rhythm, etc. all constitute non-verbal behaviour that we
can observe in other people. It is the unique combination of how
we sequence movements in the face and body that allow us to
access different parts of our brain for processing information.
Accessing is a looping process, ie. how we access is reflected in
our behaviour, and when we shift our behaviour, we access
different parts of our brain. An individual can learn greater
flexibility of thinking and mental processing by adopting different
facial expressions (eye & head, movements & positions) and body
behaviours.
People also use accessing cues to "read" another person's
behaviours. We can use this information to develop rapport by
matching the person's behaviour.

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Anchor

Michael Hall: The process by which any stimulus or


representation (external or internal) gets connected to and so
triggers a response. Anchors occur naturally and in all
representational systems. They can be used intentionally, as in
analogue marking or with numerous change techniques, such as
Collapse Anchors. The NLP concept of anchoring derives from the
Pavlovian stimulus-response reaction, classical conditioning. In
Pavlov's study the tuning fork became the stimulus (anchor) that
cued the dog to salivate.
NLP Home Page Glossary: Anchor: Any stimulus that is
associated with a specific response. Anchors happen naturally,
and they can also be set up intentionally, for example, ringing a
bell to get people's attention, or more subtle, standing in a
particular place when answering questions. Anchoring: The
process of associating an internal response with some external
trigger (similar to classical conditioning) so that the response may
be quickly, and sometimes covertly, re-accessed. Anchoring can
be visual (as with specific hand gestures), auditory (by using
specific words and voice tone), and kinaesthetic (as when
touching an arm or laying a hand on someone's shoulder.) Criteria
for anchoring: a) intensity or purity of experience; b) timing; at
peak of experience; c) accuracy of replication of anchor. Source:
NLP Web pages at
Tony Robbins: Anchoring--The process by which any
representation (internal or external) gets connected to and triggers
a subsequent string of representations and responses. Anchors
can be naturally occurring or set up deliberately. An example of an
anchor for a particular set of responses is what happens when you
think of the way a special, much-loved person says your name.
Dilts: Anchor: Stimuli that will consistently produce the same
internal data in an individual. Anchors occur naturally. Bandler and
Grinder discovered old modelling that you can deliberately set-up
a stimulus with a gesture or a touch or a sound to hold a state
stable. Where an external stimulus is paired with an internal state.

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Michael Brooks: An anchor is a representation--either internal as
with a picture or feeling, or external as with a touch or sound--that
triggers (elicits) another such representation. It's a sensory
stimulus paired with either a response or a specific set of
responses or states.
Leslie Cameron-Bandler: In the same way that certain external
stimuli become associated with past experiences (thus recalling
the past experience) you can deliberately associate a stimulus to a
specific experience. Once this association has taken place, you
can then trigger the experience at will. It works in the same way
that language does.
Bandler & Grinder: Anchoring refers to the tendency for any one
element of an experience to bring back the entire experience.
Sid Jacobson: ...it [is] an NLP way of talking about classical
(Pavlov's) conditioning, but it made a lot more sense.
Andreas: The way we naturally link things that happen at the
same time. This knowledge gives us a way to take resources from
one area of our lives and apply them in broader ways for our well-
being.

Associated State

Michael Hall: Association contrasts with dissociation. In


dissociation, you see yourself "over there." Generally, dissociation
removes emotion from the experience. When we are associated
we experience all the information directly and therefore
emotionally.
NLP Home Page Glossary: As in a memory, looking through your
own eyes, hearing what you heard, and feeling the feelings as if
you were actually there. This is called the associated state.
Stever Robbins: I would use the term "associated into an
experience," rather than "associated state." A person is associated
into an experience when their awareness is of the sensory input
directly associated with that experience. In a dissociated state,
awareness in some sensory channel is on an other (internal)
representation. Under this definition, "daydreaming" represents

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dissociation from the here-and-now, and possible association into
the daydream.
For example, hearing the sound of your bicycle spokes in the
breeze while riding a bicycle is an associated experience. Self-
evaluative talk, "Am I doing this correctly?" is dissociated (unless
there's a tape in the background of your voice asking that
question). Example: Trancing out in a dentist's chair and feeling
the feelings of being on a warm beach under the sun is
dissociated from the dentist's office, and associated into the beach
feelings.
Dilts: .States where you are experiencing an event "in time" as
though it is happening now, in your own body, looking through
your own eyes. Full involvement in a moment or fully reliving a
past experience.
Leslie Cameron-Bandler: The process of association, then, is the
inverse of the visual-kinaesthetic dissociation process. Clients
visualize themselves in a scene and adjust the picture until it is
just right for them. They then step into themselves in the picture in
order to feel the feelings which are congruent with the projected
experience.
Bandler: Associated means going back and reliving the
experience, seeing it from your own eyes. You see exactly what
you saw when you were actually there. You may see your hands
in front of you, but you can't see your face unless you're looking in
a mirror.
O'Connor & Seymour: Associated: Inside an experience, seeing
through your own eyes, fully in your senses.

Beliefs

Michael Hall: The generalizations we have made about causality,


meaning, self, others, behaviours, identity, etc. Our beliefs are
what we take as being "true" at any moment. Beliefs guide us
guide us in perceiving and interpreting reality. Beliefs relate
closely to values. NLP has several belief change patterns.

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Joseph O'Connor and John Seymour: The generalizations we
make about ourselves, others and the world and our operating
principles in it. Beliefs act as self-fulfilling prophecies that influence
all our behaviours. One of the neurological levels.
Richard Bandler and John Grinder: Behaviour is organized
around beliefs. As long as you can fit behaviour into someone’s
belief system, you can get him to do anything, or stop him from
doing anything. A belief tends to be much more universal and
categorical than an understanding. When you already have a
belief there's no room for a new one unless you weaken the old
belief first.
Tony Robbins: We usually think of beliefs in terms of creeds or
doctrines and that's what many beliefs are. But in the most basic
sense, a belief is any guiding principle, dictum, faith or passion
that can provide meaning and direction in life. Beliefs are the
prearranged, organized filter to our perceptions of the world.
Beliefs are the compass and maps that guide us toward our goals
and give us the surety to know we'll get there. Even at the level of
physiology, beliefs (congruent internal representations) control
reality. Belief is nothing but a state, an internal, representation that
governs behaviour. Beliefs are preformed, programmed
approaches to perception that filter our communication to
ourselves in a consistent manner. Most people treat a belief as if
it's a thing, when really all it is a feeling of certainty about
something.
Connirae Andreas: Our limiting beliefs are found embedded
within our Intended Outcomes.
Robert Dilts: Beliefs are not necessarily based upon a logical
framework of ideas. They are, instead, notoriously unresponsive to
logic. They are not intended to coincide with reality. Since you
don't really know what is real, you have to form a belief--a matter
of faith.

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Calibration

Joseph O'Connor and John Seymour: Accurately recognizing


another person's or a group's state by reading non-verbal signals.
For example, calibrating to high quality attention so that you can
recognise it when you have it from a group.
Tony Robbins: The ability to notice and measure changes with
respect to a standard. Calibrating depends on refined sensory
acuity. You probably have a good idea of when a loved one is
feeling a little unsure or very happy. This is because you have
calibrated what their philosophy means.
Robert Dilts, Tim Hallbom, Suzi Smith: Using sensory acuity
(see, hear, feel) to notice specific shifts in a person's external
state, i.e., voice tone, posture, gestures, skin colour, muscle
tension, etc. to know when changes are occurring in their internal
state:
Byron Lewis and Rank Pucelik: Calibrated communication,
sometimes called calibrated loop, are unconscious patterns of
communication in which a look, gesture or expression
unintentionally triggers a response from another person. Often
based on subliminal cues--minimal gestures that operate outside
the awareness of the individuals involved--these calibrated
communication loops can be the source of pain-producing
miscommunication between couples, family members and co-
workers.

Chunking

Joseph O'Connor and John Seymour: (or stepping) Changing


your perception by going up and down a logical level. Stepping up
is going up to a level that includes what you are studying. For
example, looking at the intention behind a question chunks ups
from that question. Stepping down is going to a level below for a
more specific example of what you are studying. This can be done
on the basis of member and class or part and whole. For example,

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the first step in formulating an outcome is to phrase it in the
positive.
NLP Comprehensive: Chunk size is the level of specificity.
People who are detail-oriented are "small chunkers." People who
think in general terms are "large chunkers"--they see the big
picture.

Congruence, Congruity

Joseph O'Connor and John Seymour: State of being unified,


and completely sincere, with all aspects of a person working
together toward an outcome. It is not something you have, it is
something you do.
Tony Robbins: A situation in which the message a person
communicates is the same or similar in all output channels--that is,
the words of the message convey the same meaning as the
previous two. All output channels are being aligned. Incongruency
exhibits conflicting messages between output channels.
Robert Dilts, Tim Hallbom, Suzi Smith: Congruency occurs
when you make a full conscious and unconscious commitment to
some outcome or behaviour.
NLP Comprehensive: When goals thoughts and behaviours are
in agreement.
Carmine Baffa: Congruence is a state, that is context dependent,
where the individual has aligned all of his/her pictures, words and
feelings in a way that allows that individual to be fully focused,
without doubt, inside of the behaviours that will lead to the desired
outcome when in that context. Yet when outside of that context,
where congruence was the alignment of all modalities, there
needs to exist the ability to produce doubt through misalignment,
an incongruent state, for the purpose of updating. Thus providing
in the future, a feed forward loop, that improves ones ability to
perform congruently in that context, with a greater degree of
competency.

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Making Decisions & Taking Actions

Are You Ready For It?


Experiencing NLP is like taking "The Red Pill". NLP is
designed to wake you up from the “Matrix” of your mind so
you can discover how to manage your mind, take charge of
your life, and make your dreams for greater effectiveness,
success, health, and happiness come true.

Morpheus: I can see it in your eyes. You have the look of a man who accepts what he sees
because he is expecting to wake up. Ironically, this is not far from the truth. Do you
believe in fate, Neo?

Neo: No.

Morpheus: Why not?

Neo: Because I don't like the idea that I'm not in control of my life.

Morpheus: I know exactly what you mean. Let me tell you why you're here. You're here because
you know something. What you know you can't explain. But you feel it. You've felt
it your entire life. That there's something wrong with the world. You don't know
what it is but it's there, like a splinter in your mind driving you mad. It is this feeling
that has brought you to me. Do you know what I'm talking about?

Neo: The Matrix?

Morpheus: Do you want to know what IT is? The Matrix is everywhere. It is all around us, even
now in this very room. You can see it when you look out your window or when you
turn on your television. You can feel it when you go to work, when you go to
church, when you pay your taxes. It is the world that has been pulled over your eyes
to blind you from the truth.

Neo: What truth?

Morpheus: That you are a slave, Neo. Like everyone else you were born into bondage, born into
a prison that you cannot smell or taste or touch. A prison for your mind....
Unfortunately, no one can be told what the Matrix is. You have to see it for yourself.
This is your last chance. After this there is no turning back. You take the blue pill,
the story ends, you wake up in your bed and believe whatever you want to believe.
You take the red pill, you stay in Wonderland, and I show you how deep the rabbit
hole goes.... Remember, all I'm offering is the truth, nothing more....

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NLP is about creating choices and taking actions. Now that you have
some ideas about what NLP is about and how you can use the
technology to achieve your dreams, you can:

1. the blue pill: decide not to do anything and go back to your life as
before.
2. or take the red pill decide to begin your journey by signing up for a
Basic Practitioner Course.

The Blue or Red Pill… the choice is Yours!

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How we can assist you in your nlp journey.

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