Professional Documents
Culture Documents
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
1
introduction
"NLP is a technology for success that uses your conscious and sub-
conscious mind to identify vital factors to eliminate disempowering
beliefs, meanings, values and decisions while increasing self esteem,
clarity and a strong sense of self.”: Nellie Amirah Lim
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
2
table of contents
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
3
“NLP is an explicit and powerful model of human experience and
communication. Using the principles of NLP it is possible to describe any
human activity in a detailed way that allows you to make many deep and lasting
changes quickly and easily.” Richard Bandler and John Grinder,
What is nlp?
- Psychology Today
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
4
“NLP is a process of discovering the structure of the thinking and abilities that
we and others have (especially those of excellence) in order to reproduce the
results that we want with consistency.” -Sue Knight.
A brief history
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
5
do this well means to actually study the structure of people's thought
processes and internal experience, as well as their observable behavior.
So, now to the question of our basic theory in NLP. We don't really have
one. NLP is not based on theory. It is based on the process of making
models. There is a big difference. A model doesn't have to be "true" or
"correct" or even perfectly formed. It only has to be useful when applied
to what it's designed for. If it isn't, it can be discarded in any situation
where it fails. NLP is really an epistemology (the study of the origin and
structure of knowledge itself). Everything in NLP is based on specific
evidence procedures for effectiveness and is thoroughly tested.
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
6
This brief article was adapted from: "Neuro-Linguistic Programming." INFO-LINE, American Society
for Training & Development, April, 1994.
Virginia Satir, also an early leader at Esalen, and known especially for her
approach to family therapy that treats groups and to some extent
individuals, as systems that exhibit homeostasis. Her therapeutic
interventions would usually focus on relationship patterns rather than on
analyzing impulses of the unconscious mind or early childhood trauma of
individuals as a Freudian psychoanalyst would do.
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
7
One's philosophy is not best expressed in words; is is expressed in the choices
one makes... and the choices we make are ultimately our responsibility. -
Eleanor Roosevelt
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
8
“The ability to change the process by which we experience reality is more
often valuable than changing the content of our experience of reality.”
The NLP Presuppositions and Guiding Principles are the foundation for
doing just that.
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
9
The meaning of communication is the response you get
Others receive what we say and do through their mental maps of the
world. When someone hears something different from what we meant,
it's a chance for us to notice that communication means what is
received. Noticing how our communication is received allows us to
adjust it, so that next time it can be clearer.
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
10
“There's a big difference between trying to get the conscious mind to
understand something and trying to get the unconscious mind to do something."
- Bandler & Grinder
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
11
• Sponsoring the Best in Others
Career • Training Skills
• Unclear Direction • Reframing
• Lack of Motivation
• Loss of Job Satisfaction Compelling Goals
• Communication Difficulties • Structuring Effective Goals
• Interview Nervousness • Making Goals Irresistible
• Feeling Stuck • Putting Goals Into Action
• Procrastination • Tracking Progress
• Project Completion • Adjusting Course
• Creative Blocks • Tuning Results
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
12
• Attracting Good Things & People
III. Goal Achievement
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
13
• Putting Change Into Action
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
14
"NLP produces results and improves rapport I want all my staff to attend the
training”: ~ James Olson, Former chairman, AT&T
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
15
building this skill set. NLP focuses on removing
Peter Senge limiting behavior and negative association from
introduces the your past and present job experiences and
concept of personal relationships. With the use of NLP techniques it
mastery in his book is possible to increase effectiveness in workers,
The Fifth Discipline. communicators, and most importantly in
NLP provides the business leaders.
'how' to achieve this.
One important thing in business community is to
-Sue Knight create a rapport. Adding hypnotic language and
unconscious persuasion techniques to it will
"They can take away
help your sales staff and key account managers
everything except dramatically improve their sales and client
one thing: the last of relationships. NLP will prove to be an effective
the human freedoms, tool in your internal communication as well.
Man's own ability to
change his own With the help of NLP techniques Managers will
attitude in any given communicate clearly with staff improving
circumstance."
motivation, productivity and the work
-Victor Frankyl environment.
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
16
"NLP may be the most powerful vehicle for change in existence"
Modern Psychology Magazine
you will have a comprehensive NLP toolkit that goes beyond the
usual practitioner syllabus.
you will learn how to listen to people in a new and powerful way,
and reveal how to “decode” what they are saying. You will explore
the “Meta Model”, one of the original developments in NLP, a
logical framework for quickly and elegantly changing someone's
thinking - greatly improving productivity, motivation and results.
you will gain a strong vision for your own life and the self
empowerment to move towards that vision.
you will find it deepens your ability to influence others and gives
you some strategies for modeling expert performance and creating
lasting change. Whether it is creating better health, relationships,
sales ability or transforming a career these modules will enrich
your life.
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
17
It is designed to deepen your ability to assist yourself and others
through the application of NLP techniques.
you will also gain a further depth of insight into your own ways of
processing information.
you will also have the opportunity to coach and help craft each
other’s personal outcomes
At the end of the program, you will have a strong vision for your own
life and the self empowerment to move towards that vision. You will
learn about Interventions for effective living because it covers a range
of techniques to rid you of old ineffective beliefs, behaviors and habits
of thinking. You will find it deepens your ability to influence others
and gives you some strategies for modeling expert performance and
creating lasting change. Whether it is creating better health,
relationships, sales ability or transforming a career these modules will
enrich your life. It is designed to deepen your ability to assist yourself
and others through the application of NLP techniques.
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
18
“NLP is all about applying principles to ourselves to close our knowing-doing
gap and unleashing our highest potentials.”
The NLP Rich & Famous
If you aspire to step up and make a difference in your life and the lives
of others around you... then NLP and hypnosis provide the
indispensable tools and techniques for self mastery, persuasion and
influence.
Here is a short list of famous people (some are rich) that have used or
are using nlp and hypnosis for their own benefit:
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
19
Sir Winston Churchill (1874-1965) politician used post-hypnotic
suggestions in order to stay awake all night and avoid tiredness
during W.W.II.
Kevin Costner flew his personal hypnotist to Hawaii to cure his sea
sickness during the filming of Waterworld.
Oprah Winfrey, the riches and most famous talk show host
Tony Robbins, the number one speaker and trainer in the world
However, even though all of these famous and rich people have used
hypnosis, still the most important, the biggest celebrity you ever should
know who use nlp & hypnosis - should be you!
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
20
Key Terminology Used
Accessing Cues
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
21
patterns were definitely related to the internal processing
necessary to bring into consciousness information regarding past
remembered or future constructed experiences.
Bandler & Grinder: ...each of us has developed particular body
movements which indicate to the astute observer which
representational system we are using. Especially rich in
significance are the eye scanning patterns which we have
developed. Thus, for the student of hypnosis, predicates in the
verbal system and eye scanning patterns in the nonverbal system
offer quick and powerful ways of determining which of the potential
meaning making resources--the representational systems--the
client is using at a moment in time, and therefore how to respond
creatively to the client.
Sid Jacobson: We have noticed that the eye movements people
make as they are thinking and processing information provide a
remarkably accurate index for sensory specific neurological
activity.
Rex Steven Sikes: Eye movements, head tilts, postures,
breathing shifts, arm and hand gestures, skin colour, word choice,
rate and rhythm, etc. all constitute non-verbal behaviour that we
can observe in other people. It is the unique combination of how
we sequence movements in the face and body that allow us to
access different parts of our brain for processing information.
Accessing is a looping process, ie. how we access is reflected in
our behaviour, and when we shift our behaviour, we access
different parts of our brain. An individual can learn greater
flexibility of thinking and mental processing by adopting different
facial expressions (eye & head, movements & positions) and body
behaviours.
People also use accessing cues to "read" another person's
behaviours. We can use this information to develop rapport by
matching the person's behaviour.
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
22
Anchor
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
23
Michael Brooks: An anchor is a representation--either internal as
with a picture or feeling, or external as with a touch or sound--that
triggers (elicits) another such representation. It's a sensory
stimulus paired with either a response or a specific set of
responses or states.
Leslie Cameron-Bandler: In the same way that certain external
stimuli become associated with past experiences (thus recalling
the past experience) you can deliberately associate a stimulus to a
specific experience. Once this association has taken place, you
can then trigger the experience at will. It works in the same way
that language does.
Bandler & Grinder: Anchoring refers to the tendency for any one
element of an experience to bring back the entire experience.
Sid Jacobson: ...it [is] an NLP way of talking about classical
(Pavlov's) conditioning, but it made a lot more sense.
Andreas: The way we naturally link things that happen at the
same time. This knowledge gives us a way to take resources from
one area of our lives and apply them in broader ways for our well-
being.
Associated State
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
24
dissociation from the here-and-now, and possible association into
the daydream.
For example, hearing the sound of your bicycle spokes in the
breeze while riding a bicycle is an associated experience. Self-
evaluative talk, "Am I doing this correctly?" is dissociated (unless
there's a tape in the background of your voice asking that
question). Example: Trancing out in a dentist's chair and feeling
the feelings of being on a warm beach under the sun is
dissociated from the dentist's office, and associated into the beach
feelings.
Dilts: .States where you are experiencing an event "in time" as
though it is happening now, in your own body, looking through
your own eyes. Full involvement in a moment or fully reliving a
past experience.
Leslie Cameron-Bandler: The process of association, then, is the
inverse of the visual-kinaesthetic dissociation process. Clients
visualize themselves in a scene and adjust the picture until it is
just right for them. They then step into themselves in the picture in
order to feel the feelings which are congruent with the projected
experience.
Bandler: Associated means going back and reliving the
experience, seeing it from your own eyes. You see exactly what
you saw when you were actually there. You may see your hands
in front of you, but you can't see your face unless you're looking in
a mirror.
O'Connor & Seymour: Associated: Inside an experience, seeing
through your own eyes, fully in your senses.
Beliefs
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
25
Joseph O'Connor and John Seymour: The generalizations we
make about ourselves, others and the world and our operating
principles in it. Beliefs act as self-fulfilling prophecies that influence
all our behaviours. One of the neurological levels.
Richard Bandler and John Grinder: Behaviour is organized
around beliefs. As long as you can fit behaviour into someone’s
belief system, you can get him to do anything, or stop him from
doing anything. A belief tends to be much more universal and
categorical than an understanding. When you already have a
belief there's no room for a new one unless you weaken the old
belief first.
Tony Robbins: We usually think of beliefs in terms of creeds or
doctrines and that's what many beliefs are. But in the most basic
sense, a belief is any guiding principle, dictum, faith or passion
that can provide meaning and direction in life. Beliefs are the
prearranged, organized filter to our perceptions of the world.
Beliefs are the compass and maps that guide us toward our goals
and give us the surety to know we'll get there. Even at the level of
physiology, beliefs (congruent internal representations) control
reality. Belief is nothing but a state, an internal, representation that
governs behaviour. Beliefs are preformed, programmed
approaches to perception that filter our communication to
ourselves in a consistent manner. Most people treat a belief as if
it's a thing, when really all it is a feeling of certainty about
something.
Connirae Andreas: Our limiting beliefs are found embedded
within our Intended Outcomes.
Robert Dilts: Beliefs are not necessarily based upon a logical
framework of ideas. They are, instead, notoriously unresponsive to
logic. They are not intended to coincide with reality. Since you
don't really know what is real, you have to form a belief--a matter
of faith.
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
26
Calibration
Chunking
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
27
the first step in formulating an outcome is to phrase it in the
positive.
NLP Comprehensive: Chunk size is the level of specificity.
People who are detail-oriented are "small chunkers." People who
think in general terms are "large chunkers"--they see the big
picture.
Congruence, Congruity
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
28
Making Decisions & Taking Actions
Morpheus: I can see it in your eyes. You have the look of a man who accepts what he sees
because he is expecting to wake up. Ironically, this is not far from the truth. Do you
believe in fate, Neo?
Neo: No.
Neo: Because I don't like the idea that I'm not in control of my life.
Morpheus: I know exactly what you mean. Let me tell you why you're here. You're here because
you know something. What you know you can't explain. But you feel it. You've felt
it your entire life. That there's something wrong with the world. You don't know
what it is but it's there, like a splinter in your mind driving you mad. It is this feeling
that has brought you to me. Do you know what I'm talking about?
Morpheus: Do you want to know what IT is? The Matrix is everywhere. It is all around us, even
now in this very room. You can see it when you look out your window or when you
turn on your television. You can feel it when you go to work, when you go to
church, when you pay your taxes. It is the world that has been pulled over your eyes
to blind you from the truth.
Morpheus: That you are a slave, Neo. Like everyone else you were born into bondage, born into
a prison that you cannot smell or taste or touch. A prison for your mind....
Unfortunately, no one can be told what the Matrix is. You have to see it for yourself.
This is your last chance. After this there is no turning back. You take the blue pill,
the story ends, you wake up in your bed and believe whatever you want to believe.
You take the red pill, you stay in Wonderland, and I show you how deep the rabbit
hole goes.... Remember, all I'm offering is the truth, nothing more....
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
29
NLP is about creating choices and taking actions. Now that you have
some ideas about what NLP is about and how you can use the
technology to achieve your dreams, you can:
1. the blue pill: decide not to do anything and go back to your life as
before.
2. or take the red pill decide to begin your journey by signing up for a
Basic Practitioner Course.
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
30
How we can assist you in your nlp journey.
Skill Level - You know that you will emerge from this training with the
highest level of NLP skill available. The training is being upgraded,
refined and fine tuned each year. Inspired Learning prides itself on a
policy of continuous improvement in the NLP field.
The contents of this document are strictly confidential and may not be re-produced for any reason
without prior permission from Priority Sky Sdn Bhd. http://www.prioritysky.com
31