RFP For Erp Implementation at Ist

Request for Proposal for ERP
Implementation at Institute
of Space Technology
1/31/2016
Request for Proposal for ERP Implementation at 2016
Institute of Space Technology
1. Request for Proposal:

Institute of Space Technology (IST) invites Authorized SAP Partners to submit
proposal for the Implementation of SAP solution at the Institute. It is proposed
to implement end to end SAP solution for automating entire business
operations of the Institute.
The proposal must be submitted by Feb 19, 2016 at 10:00 Hrs (PST) at the
Institute and will open at 10:30 Hrs (PST) on the same date. The Institute will
resort to Single Stage- Two envelope bidding process as per PPRA Rules 36 (b).
The document is to be considered as Request for Proposal for Implementation
of SAP solution at IST. It sets out information required by the bidders to
understand the scope of work and allows IST to assess the suitability if the
bidders in terms of service levels, pricing and quality assurance of processes.
The information provided will be used to select and award the contract to an
authorized implementation partner/(s). Submission of a proposal does not
guarantee award of contract. The contract will be awarded to a firm(s) as per
the Award of Contract Criteria (section 9) mentioned in the document.
The purpose of the document is to provide an opportunity to the potential
authorized SAP business partner/(s) for successful SAP ERP and SAP (Higher)
Education and Research implementation satisfactorily according to the needs of
IST.
The proposal should be addressed to
Ms. Maleha Zahid

Dy.Asst.Director DAD (SAP)
Finance Department
1, Islamabad Highway, Near CDA toll plaza
Islamabad 44000, Pakistan
Office Tel: 092-51-907-5670
Facsimile: 092-51-927-3310
Email : malihazahid87@gmail.com
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2. Organization Profile:
Institute of Space Technology is a federally chartered degree awarding Public
Sector Institute established in year 2002. It offers under graduate and
graduate programs in Space Technology and Engineering.
At Present, the Institute has thirteen hundred students enrolled in different
programs under Aeronautics & Astronautics, Applied Mathematics & Statistics,
Electrical Engineering, Materials Science & Engineering, Mechanical
Engineering, Space Science, National Centre for Remote-Sensing & Geo-
Informatics and Humanities & Sciences disciplines.
3. Scope of work:
The following SAP modules with full functionality and features are planned for
implementation.
1. SAP (Higher) Education and Research Module (Including SAP Student Life
Cycle/CMS and Students Portal)
2. SAP FICO
3. SAP Grants Management for Grantee
4. SAP Human Capital Management (including E-Recruitment)
5. SAP Materials Management
6. SAP Enterprise Asset Management
7. SAP Document Management System
8. SAP Fiori
9. SAP BI with twenty comprehensive dashboards
Also, following Open source software are to be supplied, implemented,
configured and integrated with SAP Modules by ERP implementer:
1. Koha Library Management System
2. Moodle Learning Management System
3. Unitime scheduling system
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The details of the scope & extent of work is available in Annexure I.
4. Bidding Process
Institute of Space Technology will adopt Single stage- Two envelope bidding
process.
The proposal should be submitted as per the proposed schedule in sealed
envelopes containing Technical proposal and Financial proposal separately.
The proposal envelops should be marked clearly by printing on them
“Proposals (Technical/Financial)”. All these envelops should be enclosed
in one big envelop with Name and address of the firm clearly marked.
The envelope shall be clearly marked “DO NOT OPEN, EXCEPT IN THE
PRESENCE OF THE EVALUATION COMMITTEE”.
A damaged/torn envelop shall not be entertained and may be considered for
disqualification by the Bid Opening committee.
If a proposal is not sealed or marked as required, its misplacement or
premature opening is not the responsibility of the Institute.
The Technical proposals must be submitted by Feb 19, 2016 at 10:00 Hrs
(PST) at the Institute and will open at 10:30 Hrs (PST) on the same date, in
the presence of bidder’s Representatives and the Institute Bid Evaluation
Committee. Proposals submitted after the stated time will be rejected and
returned to the bidder unopened.
The bidders are required to submit the proposals containing detailed project
execution model for implementation of end to end SAP solution at IST(as per
Annexure I), Training plan road map and other information as per the
Response format in Annexure II.
5. Earnest Money:
The bidders are required to submit, along with the proposal, an earnest
money through PO/DD in favor of the Institute equal to an amount of two
3
hundred thousand Rupees (Rs.200,000) or US dollar of equivalent amount.

The earnest money in shape of cheque will not be accepted.
The earnest money of the unsuccessful bidder will be returned after the award
of the contract to successful bidder(s)
The earnest money of the successful bidder will be discharged on the
completion of the project.
6. Bank/Performance Guarantee
The successful bidder is required to furnish a Bank/Performance Guarantee

prior to commencement of the contract. The Performance Guarantee is five
percent of the contract value.
7. Clarification and Interpretation of the Document
The queries and clarification related to the document (including the Annexure
attached) are to be submitted in writing to the stated address. Such queries
should refer the Section, Subsection, and page number of the document.
The queries should reach IST by Feb10, 2016 via email, post or other
appropriate medium, and will be addressed/ answered by email in a response
time of one working day.
It should further be noted that the Institute solely reserves the right to
interpret the document. The responses to such queries, clarifications and
interpretations will be made in writing by DAD (SAP). No other Interpretations
will be binding on the Institute.
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8. Proposed Schedule of Events
The proposed schedule for the procurement process is as follows.
Activity Date
RFP Advertisement January 31,2016
Prospective bidders may submit questions and February, 10

comments regarding RFP document by
IST responds to questions and comments via email to February, 11

all bidder(s)
Bid Opening February, 19
Letter of Intent to successful bidder(s) By first week of

March
Release of Earnest money to unsuccessful bidders By March 15
Contract signing ceremony will be intimated

later
Commencement of Implementation Within 2 weeks

of the award of
contract
The Schedule can be extended or amended as seemed necessary by IST. Any

major changes will be discussed with the bidders.
9. Award of Contract Criteria
The award of contract criteria for a firm (s) will be to secure minimum 70%
marks in technical evaluation criteria (Annexure III) to be short listed for
financial bid offering. Firms not fulfilling minimum criteria will not be
considered for further processing.
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The award of contract criteria is categorized as
a) Award of Implementation Services and Professional Level Training (See

Annexure II v)
b) Purchase of License (See Annexure II vi)
c) Award of Certification/Instructor led Academy (See Annexure II viii)
a) The Implementation Services and Professional Level Training will be

awarded to the bidder/firm achieving the highest score in Technical and
financial proposal. The score will be calculated as
Score= Technical Score * 50% + Financial score * 50%
b) The Licenses will be purchased from the bidder/firm with lowest financial
quotation in license price, subject to the Technical Qualification i.e.
securing 70% or above marks in technical evaluation criteria.
c) The contract for Certification/Instructor led Academy Training will be given

to the bidder/firm with lowest financial quotation in certification/instructor
led academy training, subject to the Technical Qualification i.e. securing
70% or above marks in technical evaluation criteria.
However, it must be noted that for financial evaluation of certification

training, the Institute will consider cost of Accommodation, Travelling and
Food/Meal as per TA/DA policy of IST, in case training is provided in places
other than Islamabad/Rawalpindi.
Therefore, the Institute reserves the right to award the contract to more than one
shortlisted technically qualified vendor(s) keeping in view the award criteria and
relevance.
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10. SAP (Higher) Education and Research Module (Including Student Life
cycle/CMS and Students Portal)
Student Life cycle is a critical module since it is the primary business

operations for the Institute. The expertise in SAP HER is rare in the Local
Market. Therefore the Prospective Implementer having an SAP HER
implementation experience and an International SAP HER consultant to
execute project is preferred.
Provide client references and details of SAP HER consultant as per Annexure II
(iii) and (iv).
11. Project Execution Model for Implementation
The bidders are required to furnish a relevant and detailed execution model
for implementations of SAP solution at IST, deployment strategy of SAP HER
and other mentioned modules as per the scope of work.
The details are to be submitted based on the scope of work as per Annexure
I.
12. Training plan
The Implementer is required to provide trainings to all SAP Users of the Institute.
The purpose of the training is to fully equip the users with skills and knowledge to
carry out the business processes.
Therefore, the bidders are required to submit in detail the professionally designed
Training Plan Road Map at the following three levels:
a) User Level Training

b) Professional Level Training
c) Certification/Instructor Led Academy
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a) The User Level Training is mandatory part of implementation services and will
be provided by the implementer to all the SAP Users including Senior
Management. The training should provide hands on learning to users to carry
out day-to-day business activities and execute reports in the system.
b) The Professional Level Training is to be provided to IST power users in selected
modules of SAP. The purpose of the training is to identify the features
available in all the respective SAP modules, understand the working, processes
of the modules, learn the International practices adopted by SAP and to be
able to handle and manage the SAP implementation services at advance level
with clear understanding of SAP applications and its cross linages with other
modules of SAP.
The details and contents of the Training, to be submitted with the proposal,
should allow an understanding of SAP cycle, exchange of knowledge and
live demonstration of SAP real environment. The cost of the Training is to be
quoted separately in Financial Proposal as per Annexure II(vii.)
c) The Certification/Instructor Led Training is to be given to IST officials in FICO,

ABAP and Basis. The details and cost of the Training is to be quoted separately
in Financial Proposal as per Annexure II(viii.)
13. User References
The bidders are required to furnish user references as per Annexure II(iii).
IST reserves the right to seek feedback from the users without prior notice to
the bidders.
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14. Payment schedule:
A payment schedule will be prepared after mutual agreement based on bid

price:
a) Deliverables as per agreement/Blue print

b) Time frame of Overall Contract Execution.
c) Successful Acceptance Test.
d) Training plan.
15. Mode of Payment
a) The Implementation and Professional level Training services rates are to be

quoted in Pak Rupees. In case of Foreign vendor, payment will be made in
US Dollars of the equivalent quoted amount.
b) The License and Certification/Instructor Led Training cost may be quoted in

US Dollars and will be paid in accordance with the payment practices of
SAP Pakistan.
Note: The Mode of payment may be further discussed and mutually

decided with the successful bidder at the time of award of the contract.
16. Bid Validity period
The bid will be valid for 60 days from the date of submission of bid (s).
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17. Terms and Conditions for submission of Proposals

a. Bidders’ Eligibility Criteria:
The Implementer should have the status of an Authorized SAP
Implementation partner.
The Implementer should have a well-established facilities and support from
SAP through-out the life time, including the ability to provide a timely
response and service to IST over the period of the contract.
b. Professional Staff Details
At the time of the contract, the successful bidder will share the details and
professional competency of the consultants that will perform
Implementation at the Institute. The consultants will not be substituted
without the consent of IST during the implementation phase.
c. Turnkey Approach
The contract is one in which the ERP implementer implements and passes
an acceptance test of the software, training, and documentation.
d. Right to Technical and Financial Proposal
The Technical and The Financial proposal(s) and all supplementary
material submitted would remain the property of Institute.
e. Right to the Document
The Document and the supplementary information shared with the
bidders is the sole property of the Institute. It will NOT be shared or
redistributed without prior written consent of Institute.
f. Responsiveness
The bidders must respond to all requirements as per the Annexures and
Appendices.
g. Expenses for Reponses
Potential Implementer is solely responsible for their expenses, if any, in
preparing a response to the RFP. It includes costs incurred in
negotiations/ study analyses/ concept clearance/presentations.
h. Agreement to execute contract with penalties including termination.
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i. Right to Reject the Financial Proposal

The Institute reserves the right to reject all or any proposal so submitted
without assigning any reason thereof.
j. If any information provided by the respondent is found to be
inaccurate at any stage of the selection process, IST may, at its
discretion, reject the offer of the respondent and no
correspondence will be entertained in this regard. Submission of
wrong and/or false information may also disqualify the
POTENTIAL IMPLEMENTER from any future work for IST.
k. Implementer has to enter into a non-disclosure of data agreement with
the IST and also a contract for implementing the application.
l. Firms blacklisted by any government departments are not eligible to
participate in the bidding process. Please provide the affidavit that your
firm is not blacklisted by any Govt department and not any legal
proceeding against the firm is under process in any court of law.
18. Conditions of Contract

a. The bidder by submitting a proposal has agreed to abide by the Terms &
Conditions and the Scope of work as defined in the document and is
assumed to be 100% in agreement to terms and conditions floated in the
document.
b. SECRECY
i. The parties shall not at any time during or after the term of the
agreement, divulge. Or allow to be divulged, to any person, any
confidential information contractual arrangement, products,
business or affairs of the parties).
ii. Notwithstanding anything contained in the paragraph, no party
shall be precluded from disclosing any information to the extent
required in the legal proceedings.
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c. AMICABLE SETTLEMENT
The parties shall use their best efforts to settle amicably all disputed arising out
of or in connection with this contract or its interpretation.
d. ADDITIONAL SERVICES
The additional services which are not covered in this agreement shall be
performed by the consultant subject to the agreed fees.
e. PROTECTION OF ACCRUED RIGHTS
The expiry or termination of this Agreement shall be without prejudice to any
rights which have already accrued to either of the parties under this agreement.
f. GOVERNING LAWS:
This Agreement shall be governed by and construed in accordance with the
Pakistan’s law:
i. These parties are entitled to amend the agreement, however, modification
and amendments to this agreement shall be effective only if made in
writing and signed by the parties or by their duty authorized
representatives.
Incorporate
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ANNEXURE I
Scope of Work
The scope of the work sets out functional requirements to be satisfied by the
Implementer.
The Bidders may use the following information for submission of the proposal
 Existing Application Usage Details at IST (See appendix A)
 Attributes required in SAP environment (See Appendix B)

o Administrative System Attributes in required SAP Solution
o Data Migration Strategy
o SAP Information Technology -Infrastructure Details
o Hardware Sizing
o Project Deliverables-Details
o Project Documentation Details
o Go-Live Event
o Project Quality Program
 Functional Requirements Required in SAP Solution (See Appendix C)

o Functional Requirements Required in Core SAP ERP (See Appendix C Part
1)
o Functional Requirements Required in SAP (Higher) Education and Research
(See Appendix C Part 2)
o The Standard Features in SAP (Higher) Education and Research are
detailed in Appendix C Part 3. The features are to be incorporated in
Student Life Cycle/CMS as per the International practices. The standard
SAP HER feature details have been provided by SAP Pakistan.
o Sample Dashboards: To illustrate the Institute’s requirement w.r.t.

dashboards sample dashboards of another university are being shared with
the vendors. The sample dashboards should be considered as a benchmark
by the vendor for developing IST dashboards. (See Appendix C Part 4)
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ANNEXURE II
i. COMPANY PROFILE
Company profile in the bid document may be provided in the following form for
better understanding
Sr Particular Response
#
1. Name of the Company/Firm
2. Country and Date of Incorporation
3. Head Quarters address /Registered office address
Communication Details of Contact Official(s)
4. Name Phone Number Fax Number E-mail Address
Ownership structure (e.g. Inc., partnership)
a. Details of primary shareholders.
5.
b. In case of limited companies, names of major shareholders
with Percentage holding
If the company/firm is not engaged in only providing Business
6.
Process Solutions, major activities to be listed
Experience in Business Process Solutions (no. of years with
7.
details of significant work done)
8. Quality Certifications (pl specify)
Furnish information relating to the Clients as per contact list
9.
enclosed(as per annexure III)
Furnish details of pending/past litigations within the last 3
10.
years, if any.
11. Independent analyst report about your Company/Firm (if any)
Brief Bio data of the key personnel to be associated with the
12.
proposed project (as per annexure IV)
Name and address of Pakistani representative/office, if any
13.
(indicate: own or joint venture)
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ii. FINANCIAL INFORMATION
Financial Year Revenue Earned No. of SAP

from SAP Implementations
2013-14 (PKR in Millions)
2012-13 (PKR in Millions)
Copies of Audited P & L A/c and Balance Sheet for the above 2 years to be attached
RFP documents.
iii. CLIENT REFERENCE- SUCCESSFUL IMPLEMENTATIONS
(Provision of following information is mandatory. It will be used in Technical

Evaluation)
Contact
Person
Sr. Client SAP Modules Other software (Name,
# Name Version Implemented Moodle, Koha and Designation
Unitime and
Telephone
no.)
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iv. CONSULTANT DETAILS
Sr. Consultant Specialized Firm Total Name of

# Name Area Joining Experience successful
date in project in
specialized relevant
area( No. of expertise
years) implemented
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v. FINANCIAL PROPOSAL*1
(Provide Financial quotations in the following format)
Sr# Scope of work in Phases Implementation

Cost in PKR.*2
1 Cost of the Complete Project (PhaseI, PhaseII,Phase III and
Professional Level Training)
2 Phase Wise Cost (Kindly quote Price- Module wise and Phase
wise)
Phase I
a) SAP Finance and Controlling (FICO - including Funds Management,

Students Financials)
b) SAP Grants Management for Grantee
c) SAP Human Capital Management (including E-Recruitment)
d) SAP Materials Management (as per PPRA rules)
e) SAP Fiori- ESS &MSS
f) Supply, Installation, Configuration and deployment level training of
third party open source software Moodle, Koha and Unitime
Net Cost- Phase I
3 Phase II (Kindly quote Price- Module wise and Phase wise)
g) SAP (Higher) Education and Research (including Student Life

cycle/CMS)
g.a SAP E-Admissions
g.b Integration with Third Party Software (Open Source)
i. Moodle (Learning Management system)
ii. Koha (Library Management System)
iii. Unitime (Educational Scheduling System)
g.c SAP Students Portal
Net Cost- Phase II
4 Phase III (Kindly quote Price - Module wise and Phase wise)
*3
h) SAP BI with Twenty comprehensive Management dashboards
i) SAP Fiori Standard Transactional per Application cost
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j) SAP Fiori customized Transactional per Application cost

k) SAP Enterprise Asset Management System
l) SAP Document Management System
Net Cost- Phase III
5 Training cost
m) Professional Level Training (as per Annexure II (vi.))
6 Cost of Customization under FRICE Model*4 Per

Customization
Cost in Pak Rs.
o) Forms
p) Interface
q) Reports*5
r) Conversions and Enhancements
s) Workflow
t) Kindly identify any other customization requirement
7 Cost of one comprehensive management dashboard (if more

than 20 dashboards are needed)
*1. The Implementer will provide complementary post implementation services of six weeks
onsite and six weeks offsite support.
*2. The above quoted rates should be exclusive of any prevailing GST applicable on the
Institute. Therefore all the vendors are requested to quote prices without GST.GST impact as per
prevailing rate will be considered separately, if applicable.
However, for evaluation of financial quotations for award of contract, the impact of GST, as per
applicable rules for International and local vendors, will be considered by the Institute.
*3 To illustrate the Institute’s requirement w.r.t. dashboards sample dashboards of another

university are being shared with the vendors. The sample dashboards should be considered as a
benchmark by the vendor for developing IST dashboards. (See Appendix C Part 4)
*4. The Implementer will provide 70 complementary customizations under FRICE model.
*5. The word report is defined as ‘the outcome of a certain process’. Therefore, the customized
report includes the development of new reports in the system or carryout major structural changes
in the standard out of the box SAP reports. Also adding Institute logo in the standard out of the box
SAP Reports will not be considered as customized report.
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vi. LICENSE QUOTATION
S/No Bill of Quantity of Software No. of

Users
1 SAP Developer User 1

2 SAP Professional Users 5
3 SAP Employee Users 40
4 SAP Employee Self Service Users 150
5 SAP Worker Users 20
6 SAP Manager Self Service Users 15
7 SAP ERP Foundation Starter (1 pack= 5 Application 1
Professional Users)
8 SAP Payroll Processing ( 1 Unit = 500 employees) 1
9 SAP E-recruitment ( 1 Unit = 500 employees) 1
10 SAP Education Services for HER 1500
11 SAP Business Objects ( BI Suite) 10
Oracle Database
TOTAL PRICE OF SOFTWARE (USD)
TOTAL Annual Maintenance ( Year 01)
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vii. PROFESSIONAL LEVEL TRAINING PLAN (In PKR)
Sr. SAP Modules *1 No. of Training No. of Training Miscellane Total

# Persons cost per Days Venue ous cost cost
person per
Person*2
1 FICO 2
2 Grants Management 1
3 HCM 1
4 HCM E-Recruitment 1
5 MM 1
6 SAP HER*3 1 1-3 SAP

(Including Student weeks Germany
lifecycle/CMS) or other
equivalen
t place
Note: Contents of the Professional Level Training are to be provided by the vendor. The
Institute reserves the right to add further contents in the Professional Training.
*1. The Training should covers the complete features of the stated modules and the
level of integration with other modules
*2. In case training is provided in places other than Islamabad/Rawalpindi. Please

provide separate cost of Accommodation, Travelling and Food/Meal in Miscellaneous
sections.
*3. SAP HER module training is sought from Foreign HER Consultant preferably from
SAP Germany. The learning objectives are to train the individual at maximum level to
get hands on experience, be able to administer HER implementation and ability to
execute the same level of features in IST.
The Institute reserves the right to avail or decline the SAP HER Training services.
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viii. CERTIFICATION/ INSTRUCTOR LED ACADEMY (IN USD)
Sr.# SAP No. of Training No. of Training Certification Total

Modules Persons*1 cost per Days Venue cost cost*2
person
1 FICO 1
2 ABAP 1
3 BASIS 1
*1. The no. of persons may vary.
*2. For financial evaluation of certification training, the Institute will consider cost of
Accommodation, Travelling and Food/Meal as per TA/DA policy of IST, in case training
is provided in places other than Islamabad/Rawalpindi.
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ANNEXURE III
TECHNICAL EVALUATION CRITERIA
Sr. Criteria Maximum

# Points
1. Project Execution Strategy for
a)core ERP (FICO, Grants Management for

5
Guarantee, HCM, and MM)
b)SAP HER(including SAP SLcM) 5

Provide Details of Project
c)Fiori applications Execution model 5
d)SAP EAM and DMS and 5
e)Business dashboards 4
2. Implementation experience in*1
a)core ERP (FICO, Grants Management for Last five successful

10
Guarantee, HCM, and MM) implementation
b)SAP HER (including Student Last two successful

10
lifecycle/CMS), implementations
c)Fiori applications
Last three successful
d)SAP EAM and DMS and
implementations
10
e)Business dashboards
3. SAP Deployment and Implementation Details of Clients in

Experience in International University/ International market as
Higher Education Sector per Annexure II (iii) 5
4. Hiring of Foreign HER Consultant having

Details of consultants as
rich experience of HER in Higher Education
per Annexure II (iv)
Sector for provision of onsite services. 7
5. Implementation of SAP in Higher Details of Clients as per

Education Institute/University in Pakistan Annexure II (iii)
10
one 4
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implementation
two 7
implementations
more than two 10

implementations
6 Implementation of BI Dashboards and Provide Relevant

Fiori Applications in Higher Education documents such as Hard
Institute University in Pakistan or copies of the dashboards
Internationally implemented. Also the 7
list and snap shots in
print form of Fiori
applications deployed.
7 Experience in implementation of following

open source software
Moodle (Learning Management system)

Details of Clients as per
6
Koha (Library Management System) and Annexure II (iii)
Unitime (Academic Scheduling System)
8 Training Strategy& Facility /Capacity

Building of Staff of IST Provide Professionally
designed Training Plan 5
User Level training
Road map
Professional Level Training
9 Training Strategy/ Facility of HER module Provide Professionally

for one personnel of IST designed Training Plan 6
Road map
*1. Marks are based on the Client Contract person feedback as per Annexure II (iii.)
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APPENDIX -A
EXISTING APPLICATION USAGE DETAILS AT IST
The Information Technology Department at IST regulates the existing IT application and
infrastructure. All operations are computerized.
A. In-house ERP Details
IST is using an In-house developed ERP that operates all academic and administrative
computing systems. This In-house developed ERP is divided in two major components:
Academic Management System and Enterprise Resource Planning.
The details of the significant modules in Academic Management System and Enterprise
Resource Planning are shared in Table 1 and Table 2 respectively.
B. Operating System Details
IST is using Windows 2012 64 bit Release 2 as an Operating system for server machines
and Windows 8.1 64 bit Operating system for client machines.
C. Networking Details
The Information Technology Department has provided LAN via 700 access points across
academic blocks, administrative blocks and labs of Islamabad campus. The details of
infrastructure related to academic blocks, administration blocks, labs, hostels, faculty suites
is provided in Table 3.
The network connection with Karachi based department and hostels is over the internet.
D. Database Details:
IST is using Oracle 11g Release 2 as the database.
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TABLE 1 ACADEMIC MANAGEMENT SYSTEM (AMS)
Sr# AMS- Sub Systems Features
1. Faculty Management System Faculty Management System is used by the faculty & academic
(FMS) coordinator for timetable preparation, course assigning, course outline
and maintain course folder.
2. Record & Registration Record & Registration System is used for the batch information and
System (RRS) student registration.
3. Finance Finance System is used for liabilities creation, challan printing and dues
collection.
4. Library Library System is used for book catalog, searching, issue/receive and
other Library related requirements.
5. Exam System Exam System is used for Computing and generation of transcripts & grade
sheets, macro indicator reports of progress.
6. Implementation of OBE The Washington Accord is an international accreditation for professional

engineering academic degrees. It
covers undergraduate engineering degrees under Outcome-based
education (OBE) approach.
7. ISO based Course System is designed to collect data from students about course (Learning
Evaluation level chapter wise).
8. SMS based Messaging SMS based Messaging Service is used to broadcast campus-wide text
Service alerts for lecture venue, coursework deadlines, and result announcements.
9. Automated Book Reserve Through automated Book Reserve user can reserve book in library and on
availability user is notified through auto generated emails.
10. Analytical Module for Quality The main purpose of this module is to help quality assurance department
Assurance and Audit Teams and auditors to analyze data graphically.
11. Students Project Module This module maintains information about students’ final year projects.
12. IST Scholarship This module generate scholarship list after result announcement based on
the defined criteria by registration department
13. Sponsorship Module This module handles sponsors information, fee heads and percentages to
be paid off by sponsoring agency and creation of two types of liabilities,
student self-liabilities and agency liabilities.
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TABLE 2 ENTERPRISE RESOURCE PLANNING (ERP)
Sr # ERP- Modules Features
1. Payroll System This module is responsible for the administration of the financial
record of employees' salaries, wages, bonuses, loans, net pay, and
deductions.
2. Management Information It deals with the issues related to people such as compensations
System hiring, performance management, organizational development,
organizational structure, safety, wellness, benefits, employee
personal management, employee motivation, employee
promotion/re-appointment, communication, administration,
training, posting/transfer, general conduct & discipline, file
management and etc.
3. Online Request system This module is responsible to generate and handle the requests
generated by employees to update their records in the ERP system.
4. Demand system This system is responsible to generate the all types item requests
i.e., stock, procurement and spot in the organization.
5. Service Proforma system This system is responsible to generate any sort of service requests
in the organization.
6. E Accounts System This system is responsible to handle the chart of accounts,

generate major/minor heads, bank setup, operational/project
budget allocation, generate general vouchers, bank statements,
bank payment vouchers, bank reconciliation, project vouchers,
funds allocation, funds transfer and etc.
7. GP fund System This system is designed to handle the GP fund of the employees,
keep track of their monthly deductions, interest calculations, loan
monitoring and cumulative amount calculation and disbursement.
8. Commitment system This system handles the budget reservation, commitment, re-
commitment, disbursement and payment of amounts from the
allocated budget heads.
9. Procurement System This software module allows the organization to automate the
processes of purchasing materials and maintaining an inventory of
goods. It generate purchase orders, execute the ordering process,
match invoices to materials received, and payment of bills. This
also handles the foreign procurement process.
26
10. Store & Inventory The store & inventory control system in IST is a RFID enabled
automated system to efficiently monitor the issue and receive and
flow of the inventory products. This system provides useful reports
about the status of goods in the store.
11. Tele-billing This system handles the exchange management, monthly

telephone ceilings of the employees and their deductions.
12. Central Registry System This system is designated to keep a track of DAK in out mechanism
of IST.
13. Pension System This system is designed to handle the pension related issues of the
employees.
14. Mechanical Transport This system handles the vehicle master data management, fuel-chit
System generation, consumption and monitoring, vehicle driver allocation,
vehicle maintenance request generation and vehicle-wise
maintenance expense management.
15. VMCH This system is used to generate a vehicle requirement request if an

employee wants to go somewhere on the official vehicle.
16. Workshop system This system manages the workshop related matter of IST vehicles.
17. Complaint Monitoring This system enables the employees to initiate and track any
maintenance related issues and requests
18. Civil Works This system handles the building information, building
maintenance, new civil works initiation, monitoring and control.
19. Local Move Sanction This system is used to issue a request if an employee wants to go
on some official visit.
20. Gate Pass This system is used to issue a request by an employee if he wants
to go outside IST premises prior its normal leave time.
21. Material Gate Pass This system is used to issue a request by an employee to take
some material in or outside IST premises.
22. Local Training This system handles the training related issues of the employees
who want to attend some local training.
23. Foreign Training This system handles the training related issues of the employees
who want to attend some foreign training.
24. Per’s/ACR’s Quantification This system is developed on Goal-based performance appraisal
27
System techniques using quantitative performance management indicators

to determine how well an employee is performing against targeted
goals.
25. Leave Management system This system keeps track of employee leave related issues, manage
leave balances, access all other time-off related information and
define leave types or create new leave types. Data can be imported
/ exported for integrating with other applications.
26. Flexi hour system This system manages the flexi working hours over a given period of
time to conform the statutory working hours and keep track of
hours worked by an employee.
27. Housing Subsidy System This system handles the housing subsidy related issues of the
(Hiring System) organization like master data management, ceiling information,
board management, covered area information, office order
generation, de-hiring and etc.
28. Medical system This system handles the medical facility provided by the
organization to the employees.
29. Overtime System This system is used to keep track of the overtime work performed
by the employees and generate
30. Part no. Generation System This system is used to generate the part no. in the organization for
store and inventory control and procurement management.
28
TABLE 3 INFRASTRUCTURE DETAILS
Sr# Infrastructure Facilities provided

Details
Existing infrastructure
1. Block-I 12xLabs
4xClassrooms
1xVideo Conference room
1xAuditorium
40 Faculty Offices/cabins
2. Block-II
Offices
3. Block-III 5xClassrooms
4xLabs
4. Academic block 14xClass Rooms
17xLabs
40 faculty Offices/cabins
5. Visiting Faculty
Hostel 16xSuits
In-Progress (expected to be completed by 2016)
6. Academic Block 25xClassrooms

4xLecture Theatre
30xLaboratories
64x Faculty Offices/cabins
7. Boys Hostel-I 250 Students
48xDormitories
106xCubicles
29
APPENDIX- B
ATTRIBUTES REQUIRED IN SAP ENVIRONMENT
A. ADMINISTRATIVE SYSTEM ATTRIBUTES
The following administrative attributes should be part of SAP System.
A1. Access to SAP System
The access to SAP system must be provided to every user i.e. employees, faculty and
students of the Institute, subject to the rights delegated by IST, and integrated through the
institute wide directory services.
A restricted access to the system should also be provided to the users (such as applicants)
for uploading, updating and retrieving certain information in E-Recruitment and E-
Admissions applications.
The system should also allow for User Management.
A2. Mapping of the Institute Work Flow
The complete workflow of the Institute must be mapped in the SAP system during
Implementation.
A3. Document Management Facility
Apart from the deployment of Document Management System, the facility to attach, edit,
amend, add noting to the documents throughout the workflow should be provided in the
system.
If possible, the feature to record and trace amendments and the related source(s) should
also be provided.
30
A4. Existing Features
The features and reports available in the existing In-house system must be made part of
SAP System.
A5. Management and Employee Self Service Portal via Fiori applications only
An Employee Self Service Portal should be provided to every Employee of the Institute.
Through this portal an employee should be able to view the personal information, pay slips,
leave record, initiate a demand & service Proforma, fill in performance evaluation reports,
and perform other related tasks.
A6. Student Self Service Portal
A student Self Service Portal should be provided to every Student. It should provide a
student the ability to view the Personal Information, Tuition fee related information, Course
registration services, Academic Records, Learning management system and other related
Information.
A7. Reporting, Enquiry and Analysis
The System must provide flexible reporting and enquiry facility. The reporting tool should be
user friendly and provides analysis tools such as What-if Analysis and others for future
forecasting purposes.
A8. Print Facility
The system should provide the printing facility of every report, smart form, document and
other screen shots of the system.
A9. Audit Trail
The system should provide for the Audit Trail facility that should record all the data changes
identifying the time and the User ID.
31
A10. Standard Features of SAP and SAP (Higher) Education and Research
The standard features and reports of SAP ERP must be provided for in the new system.
The ERP Implementer is required to incorporate all the features and reporting facility of SAP
solution as adopted on International level.
A11. Configuration of SAP Solution
The Institute prefers to configure the solution as and when required.
A12. Service level requirements
The ERP Implementer must ensure the Service level requirements as approved by the
Institute’s Management are provided in the new system.
A13. Integration and Application Programming Interface
The Institute intends to use Third party software and existing applications (not provided for
in SAP). The System should be integrated with the software and applications.
The ERP Implementer is required to suggest the Integration approach, Techniques and
platform to Project Steering Committee. Internationally Industry recommended Integration
practice will be used.
A14. ERP Development Tool
The development tool should be provided for in the system.
A15. Security
The Institute intends to implement a sufficient security at System Functions and Database
Level. Therefore, each user will have a restricted access to data based on the area of
responsibility. The ERP Implementer must, at the time of Implementation, asses and
addresses the security risks involved in SAP system.
32
The ERP Implementer must provide for information security controls stating the type and
strength of encryption, security audit capability and other related information of the
system.
A15.1 Authorization
Only Authorized Personnel (including faculty, students and other users) should
have access to the system.
A15.2 Passwords
The system should be secured with passwords. The facility to change passwords,
retrieval of forgotten password, and expiration of passwords after a specific time
period should also be provided.
A15.3 Security Maintenance

The system should account for security maintenance.
A15.4 Strong encryption
All data shall be stored on the disk and transferred using AES type strong encryption
algorithms.
A16. Database Management
The System should allow the management of database.
A17. Backup and Recovery
The provision of backup facility and the ability to recover data and transactions must be
incorporated in the system.
33
B. Other Administrative System Attributes
B1. Store Stock Taking Facility
The System should be able to provide stock taking facility of the store items by the end of a
specific period.
The facility is not available in the existing system.
B2. Physical Inventory of Fixed Assets
The system should also record the Physical Inventory of Fixed asset
B3. Examination Department-Data security
The Institute takes strict measures to ensure the data security of the Examination
Department. The information and data available with the Examination Department is not
available in the existing data base or on the Institute’s network.
The Institute intends to continue the adoption of prevailing security measures including
strong encryption in the new system.
B4. Global Best Practices
The objective of the Institute is to adopt global best practices of SAP system as is adopted
by the renowned International Education and Research Institutes.
B5. Customizations or Developments
The customization or developments then should only be carried out if absolutely required.
The customizations or developments should ensure upward compatibility with future

versions of SAP solution.
34
B6. Success Benchmark
The ERP Implementer is required to provide all the Features of SAP Solution as in
incorporated in International SAP solution. The Institute reserves the right to get the
implementation confirmed and verified from SAP Germany or SAP MENA as the case may
be.
C. Standard Facilities
The following administrative requirements must be part of the SAP solution
 System monitoring  User On-line Help

 System Memory  Re-confirm task
 System Backup and Restoration  Wild cards
 Reservation Management (where required)  Case Sensitive
 Network protocols  Conversion
 Internet Technologies  Cross Modules
 Executive Information System  Data Entry Screen
 User defined Reporting  Uploading/Downloading data
 Reporting and Online Inquiry  Navigation and Data Access
 Benchmarking  Secure Data Input, Storage and Display
 Report Distribution  Inquiry
 Scalable Architecture  Transaction Validation and Management
 Security Standards  Online funds transfer and fee submission
 Master Data  Transaction Controls
 Data Access  Run Controls
 Firewall Technology  Identification Management
 Data Export & Import  Access Controls
 Data Entry  System Controls
 Data Validation  System Monitoring & Performance
 Data Integrity  Input Controls
 Data Interfaces  Processing Controls
 Data Archiving  Data Security and Integrity
 Archive Report Listing  General Features and
 Date & Time  Other optional settings.
35
B. DATA MIGRATION STRATEGY
For the purpose of the Section, the term Data migration refers to identification of data
migration requirements, collection and migration of user data, collection and migration of
transactional data, collection and migration of master data, closing or migration of open
transactions, collection and migration of documents and migration of data from the legacy
systems.
B1. Data Migration Plan
Being a part of Public Sector, it is mandatory for the Institute to maintain certain data of all
the years, for instance
 Complete detail of the Institute’s former and existing employees.

 Tax related Details
 Provident funds, pensions and FEBGIF details
 Loans and Advances given to Employees
 Details of Deferred liabilities including pension, leave encashment, medical and
others.
 Details of the development funds received from Govt. Institutes like SPD, HEC,
Planning Commission and others.
 Details of Restricted Funds
 Details of earnest money received in respect of civil works.
 Data relating to Existing Enrolled students
Therefore the Institute has to adopt combination of the following data migration approaches
 Establish a cutover data, and

 Create a Business warehouse,
The bidders may propose other data migration strategy based on International best
practices.
36
B1.1 Cutover Date
A detailed cutover plan will be prepared by the ERP Implementer in consultation with the
Institute’s In-house Team. The plan will be approved by the Project Steering Committee and
will include the following
 The identification of blocks of master data and the balances to be carried in the new
system. It must incorporate the information of from last and latest financial years.
 The cutover date will be decided to include the balances of the last financial years.
 The Implementer will provide the appropriate formats for data loading/uploading in
the SAP system.
 A reasonable assurance of data validation, data integrity, reliability and correctness
by the data loading/uploading team.
 Appropriate steps should be taken to eliminate data redundancy.
The plan should ensure that the data backlog does not exceed fifteen days.
B1.2 Business Warehouse
The ERP Implementer will be responsible to insert and update the data in business
warehouse from multiple sources other than SAP system. The Business Warehouse will be
created in Phase III as per the implementation plan.
37
C. SAP INFORMATION TECHNOLOGY INFRASTRUCTURE DETAILS
It is expected that all operations in SAP will be carried out as per Global best Practices.
C1. Required IT infrastructure Features of SAP ERP and SAP (Higher)

Education and Research
The required IT infrastructure features in SAP ERP and SAP (Higher) Education and
Research are shared in Table 1. The ERP implementer should consider these features
as a must have.
Other features available in this solution should also be provided for.
C2. Operating System Requirements
IST intends to continue using Windows 2012 64 bit Release 2 1 as an Operating system
for server machines and Windows 8.1 64 bit as an Operating system for client
machines. Therefore, the ERP Implementer must run the SAP ERP and SAP (Higher)
Education and Research on the above stated operating system architectures.
The ERP implementer is also required to ensure that SAP ERP and SAP (Higher)
Education and Research work efficiently and smoothly on the mentioned operating
system.
It should further be noted that IST will provide for the licensing of client / server
Operating Systems.
C3. Networking Requirements
The networking facility should be made available in every academic block,

administration block, labs, hostels and faculty suites as per the infrastructure details
shared in Table 3 of Section IV.
1
Or the latest available version
38
The ERP Implementer is required to provide the networking plan and suggest the
architecture details. The details should include number of nodes, bandwidth, network
availability requirements, VPN, intranet and internet, Network Management System
(NMS), remote log on, security requirements, etc.; power availability, stability, backup
support, etc.; and other ancillary facilities.
The networking plan and the suggested architecture should be as per high availability
requirement and high security standards.
C4. Database Requirements
IST intends to use Oracle 12c as the database for SAP ERP, SAP (Higher) Education and
Research Module and BI(including dashboards).
It is the responsibility of the ERP Implementer to procure database licenses from SAP
Pakistan, if these are required.
39
TABLE 1 REQUIRED FEATURE IN SAP AND SAP (HIGHER) EDUCATION AND

RESEARCH
Sr Required Information Technology Features in SAP ERP and SAP

# (Higher) Education and Research
1. Configuration Management Database (CMDB)

 Central point of IT infrastructure documentation management
 Access of data from SAP solution manager & corresponding reports
 Incident, problem, change reporting linked to infrastructure
information
 Enhanced monitoring information inside SAP solution manager
2. Monitoring and Alerting Infrastructure
 Detailed view of all infrastructure components
 View to network dependencies of a IT system
 End to End monitoring and alerting infrastructure
 IT infrastructure alerts visibility in SAP solution manager alert
inbox
 User, session and data auditing log reports
3. Application Incident Management and Change Request Management
 Change management for software and system changes
 Drill down from configuration Item to the IT landscape browser
40
D. HARDWARE SIZING
The Institute is responsible to Procure, Install and Configure the hardware required for
SAP ERP and SAP (Higher) Education and Research and BI. Therefore, the supply of
hardware is not a part of the Request for Proposal.
The ERP Implementer is required to provide Hardware sizing details as per the business
and technical plans. It is suggested that initially the Hardware specifications should be
kept to a minimum.
The details should cover the following:
 Hardware specifications required for SAP ERP, SAP (Higher) Education and
Research and BI (including dashboards)as per industry standards.
 The suggested hardware should have high storage, fault tolerance, redundancy
and high availability both for application and database layer, occupies less space
and requires less cooling.
 Provide for System backup and restoration.
The ERP Implementer is also required to provide a road map of hardware as per the
implementation plan that supports the requirements of the Institute for a minimum
period of five years post the acceptance of the solution.
41
E. PROJECT DELIVERABLES – DETAILS
E1. Responsibility of Supply and Installation of Software
The ERP Implementer is responsible to Supply, Install and configure the SAP Functional
modules and SAP applications as per the discussed phases. Also the supply,
installation, configuration and integration of third party (open source) software2 to be
used with SAP (Higher) Education and Research is the responsibility of the
Implementer.
The Implementer must provide a seamless integration between the SAP system and
the third party (open) source software must be seamless and cost effective.
E2. Accelerated SAP (ASAP) Methodology
The Accelerated SAP (ASAP) Implementation Strategy discussed by the Bidders in the
Technical proposal, is acceptable to the Institute. The ERP Implementer is required to
provide smooth, rapid and properly coordinated SAP implementation.
E3. Provision of Testing Services
The ERP Implementer is required to establish a detailed Test plan in consultation with
the Project Steering Committee to conduct the testing service of the system,
applications and (any) other customized components. The approved Test plan will be
used to perform Testing service at each stage of the project. The ERP Implementer is
required to make necessary corrections based on the test feedback.
The service should include the following:
 Unit Testing,
 Functional Area Testing,
 System Testing,
 Scenario Testing,
2
Latest version available
42
 Data Migration Testing,

 Development Testing,
 Configuration Testing,
 Integration Testing,
 Implementation Testing
 User Acceptance Testing and
 Final Testing
The ERP Implementer may propose additional Testing services.
It should be noted that the testing service will be carried out throughout the life of the
project.
E4. Configuration
The ERP Implementer is required to configure SAP solution as per the Institute’s
Processes and to integrate the comprehensive designs across modules.
The design so proposed by the Implementer should be rational and adaptable to the
change in organizational structure for future reference.
E5. Change Management
The purpose of the Change Management is to ensure smooth transition to the SAP
system.
The ERP Implementer is required to assist the Institute for effective change
management through transfer of knowledge, provision of requisite trainings,
encourage, motivate, build ownership of users and ensure bottom up communication
channel.
The ERP Implementer is also required to help the Institute in identifying the Change
Action plan at business process level, resulting in updated or revised Standards
Operating Procedures, Job Descriptions or Organizational changes.
43
E6. Post Implementation Support
The ERP Implementer is required to provide post implementation support for a period
of six weeks onsite and six weeks offsite support after Go live stage. The purpose of
the support is to ensure smooth running of the new system. The ERP Implementer will
provide the post implementation support for each phase.
During the Post Implementation support phase, the ERP Implementer will fix
operational bugs, address user queries, provide configuration and patch updates, and
incorporate the new requirements due to a change in the legal framework as
announced by the Government of Pakistan.
The Post Implementation Support period may be extended keeping in view the need.
44
F. PROJECT DOCUMENTATION DETAILS
The ERP Implementer is required to prepare the complete set of documentation as is

prepared in accordance with International best practices. Therefore, the Implementer is
required to prepare documents with respect to installation details, system architecture,
system design, system configuration details, Technical & Functional details,
Operational manual of every procedure, documentation of customized application
including the source code, system security, system controls, system networking details,
user manual, training manuals, project quality assurance program documentation, and
other necessary documentation details.
The documentation details must cater for all activates carried out during
Implementation of the Solution.
The details shared are not exhaustive; the ERP Implementer may propose additional
documentation requirement.
A list of documents to be provided by the Implementer is as follows:
 Project Agreement
 Installation procedure document
 Business process documents
 AS-IS Document and TO-BE Document
 Business Process Blueprint Document.
 Security & Control Specifications
 Hardware and networking road map strategy
 Complete technical and functional specifications document and source code of
the customization s and /or Redevelopments in SAP system.
 Testing services document (there should be a separate test script for all the
testing services)
 Configuration and Integration documents and guides of third party software
 Data migration strategy document
 Cutover strategy document
45
 All User Guides and Technical documents - Module wise role base and level
based
 The video tutorials of all user guides
 System administrators routine maintenance procedure document
 Operational manual for every procedure
 Training Manuals and study material
 End user Manuals
 Project Quality Assurance Document
 Any other document, as appropriate and identified during the course of the
project
46
G. GO-LIVE EVENT
The ERP Implementer is required to detail the list of activates mandatory for the
execution of Go-Live Event.
The following activities must be included
 The hardware required for the solution has been deployed.

 The required SAP Modules, SAP Applications and third party software have been
implemented.
 A successful integration between SAP solution and Third party software has
been created.
 The required customizations and Development identified at the end of blue
printing phase have been redeveloped in the solution.
 The requisite trainings have been given.
 The problems, discrepancies, bugs and other related issues identified in
Implementation phase have been resolved.
 The testing services have been carried out successfully.
 The queries of the users are being addressed.
 The documentation is complete.
 Functional Simulations have been submitted with user acceptance log.
 The User Acceptance Test has been successfully signed-off.
It must be noted that User Acceptance Test is mandatory for the Go-Live Event.
47
H. PROJECT QUALITY ASSURANCE PROGRAM
The Institute aims to adopt a complete quality program during the deployment of SAP
ERP and SAP (Higher) Education and Research.
The purpose is to establish a strong quality assurance by building a clear strategy for
quality control mechanisms.
The following objectives are to be met
 Process Improvement plan

 Preparation of Quality Metrics (KPI)
 Preparation of Quality checklists
 Project documentation updates and
 Assessment of Management System and SOPs
The ERP implementer is required to suggest and recommend steps to secure total
quality assurance.
48
APPENDIX- C
The documents in Appendix C can be downloaded from www.ist.edu.pk

website with the RFP.
In case of any need/query please feel free to contact
Ms. Maleha Zahid

DAD (SAP)
Office Tel: 092-51-907-5670
Facsimile: 092-51-927-3310
Email : malihazahid87@gmail.com
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Request for Proposal for ERP

1. Request for Proposal:

Ms. Maleha Zahid

The details of the scope & extent of work is available in Annexure I.

hundred thousand Rupees (Rs.200,000) or US dollar of equivalent amount.

The successful bidder is required to furnish a Bank/Performance Guarantee

7. Clarification and Interpretation of the Document

8. Proposed Schedule of Events

The proposed schedule for the procurement process is as follows.

RFP Advertisement January 31,2016

Prospective bidders may submit questions and February, 10

IST responds to questions and comments via email to February, 11

Bid Opening February, 19

Letter of Intent to successful bidder(s) By first week of

Release of Earnest money to unsuccessful bidders By March 15

Contract signing ceremony will be intimated

Commencement of Implementation Within 2 weeks

The Schedule can be extended or amended as seemed necessary by IST. Any

9. Award of Contract Criteria

The award of contract criteria is categorized as

a) Award of Implementation Services and Professional Level Training (See

a) The Implementation Services and Professional Level Training will be

Score= Technical Score * 50% + Financial score * 50%

c) The contract for Certification/Instructor led Academy Training will be given

However, it must be noted that for financial evaluation of certification

Student Life cycle is a critical module since it is the primary business

11. Project Execution Model for Implementation

12. Training plan

a) User Level Training

c) The Certification/Instructor Led Training is to be given to IST officials in FICO,

13. User References

14. Payment schedule:

A payment schedule will be prepared after mutual agreement based on bid

a) Deliverables as per agreement/Blue print

15. Mode of Payment

a) The Implementation and Professional level Training services rates are to be

b) The License and Certification/Instructor Led Training cost may be quoted in

Note: The Mode of payment may be further discussed and mutually

16. Bid Validity period

17. Terms and Conditions for submission of Proposals

i. Right to Reject the Financial Proposal

18. Conditions of Contract

 Existing Application Usage Details at IST (See appendix A)

 Attributes required in SAP environment (See Appendix B)

 Functional Requirements Required in SAP Solution (See Appendix C)

o Sample Dashboards: To illustrate the Institute’s requirement w.r.t.

ii. FINANCIAL INFORMATION

Financial Year Revenue Earned No. of SAP

2013-14 (PKR in Millions)

2012-13 (PKR in Millions)

iii. CLIENT REFERENCE- SUCCESSFUL IMPLEMENTATIONS

(Provision of following information is mandatory. It will be used in Technical

iv. CONSULTANT DETAILS

Sr. Consultant Specialized Firm Total Name of

(Provide Financial quotations in the following format)

Sr# Scope of work in Phases Implementation

a) SAP Finance and Controlling (FICO - including Funds Management,

3 Phase II (Kindly quote Price- Module wise and Phase wise)

g) SAP (Higher) Education and Research (including Student Life

j) SAP Fiori customized Transactional per Application cost

6 Cost of Customization under FRICE Model*4 Per

7 Cost of one comprehensive management dashboard (if more

*3 To illustrate the Institute’s requirement w.r.t. dashboards sample dashboards of another