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e-Support Filename: TP13 065.

pdf
Date: 02-20-13

PRODUCTS AFFECTED / SERIAL NUMBERS AFFECTED:


DR-G1100 / GG300001 and later & DR-G1130 / GF300001 and later

SUBJECT:
Technical Information for the Release of the DR-G1130/1100

GENERAL:
This Technical Publication details supplemental technical information for the release of DR-G1130/G1100.
These models, based on the DR-9050C/7550C/6050C, have had their pickup and separation functions as
well as others improved.
This Technical Publication provides information that differs from that of the DR-9050C/7550C/6050C
Service Manual. Please refer to the Service Manual otherwise. For parts information, there will be an
actual Parts Catalog and NOT a Technical Publication which can be downloaded via e-Support.

DETAILS:

PRODUCT IMPROVEMENTS
1) Scanning speeds
(DR-G1130 at LETTER portrait: 100ppm/200ipm, at LETTER landscape: 130ppm/260ipm)
2) Pickup/separation function
3) Operating sounds
4) Corresponds to the new Energy Star Program

APPEARANCE
The external view is basically identical to that of the DR-9050C, with only the color of the Upper Cover
being changed to gray.

THIS TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U.S.A. INC. AND CONTAINS CONFIDENTIAL INFORMATION OWNED BY OR LICENSED TO,
CANON U.S.A., AUTHORIZED CANON U.S.A., DEALERS MAY USE THIS TECHNICAL PUBLICATION FOR REFERENCE PURPOSES ONLY. ANY OTHER USE
BY AN AUTHORIZED CANON USA DEALER, OR USE BY ANY THIRD PARTY, IS PROHIBITED.
For additional technical information, please visit the Canon Systems and Technical Support Division website at: Page 1 of 33
www.support.cusa.canon.com. You can also call the Technical Support Center at 1-800-528-2830 or contact your Regional Support Office.
e-Support Filename: TP13 065.pdf
Date: 02-20-13

Chapter 1: GENERAL DESCRIPTION


I. PRODUCT OUTLINE
2. Specifications

No. Item Specifications


1 Power supply rating 1) 100 V model: 100 VAC, 50/60 Hz, 97 W
2) 120 V model: 120 VAC, 60 Hz, 1.0 A
3) 200 V model: 220-240 VAC, 50/60 Hz, 0.6 A
2 Power consumption 1) Operating: 96.9W(100V), 95W(120V), 94.3W(220-240V)
2) Sleep mode: 1.6W(100V/120V), 1.7W(220-240V)
3) Power switch OFF: 0.3W
3 Sound level 1) Standby (Sound power level): 40 dB max.
2) Operating (Fast mode, sound power level): 69.5 dB max.
3) Operating (Fast mode, by-stander): 54 dB max.
4 Dimensions 1) Tray closed: 480 (W) x535 (D) x315 (H) mm
2) Tray opened: 480 (W) x723 (D) x390 (H) mm
5 Weight 50.27 lbs. (Main body only)
6 External interface SCSI was deleted.
1) USB 2.0 (Hi-speed)
7 Expected product life No changes
One of the following items, whichever comes first.
1) 5 years
2) Sheets fed: 14.4 millions sheets (LETTER copy paper)
*There are parts needed to be replaced.
8 Bundle software Each software has been updated.
ISIS/TWAIN driver, CapturePerfect 3.1, Job Tool, Kofax VRS
9 Consumable parts Each roller was changed, and Separation cover with pad has
(Commercial goods) been added.
1) Exchange roller kit (Pickup/Feed/Separation rollers)
*Expected life 450,000 sheets
2) Separation cover with pad

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Date: 02-20-13

* Expected life 6,000,000 sheets


10 Scanning speed 600dpi is set as speed priority.
Auto-size detection and deskew are set to ON.
The numbers may differ depending on the computer, the
function settings and other conditions.
Model Document Mode Resolution Simplex Duplex
Direction (File (ppm) (ipm)
format)
DR-G1130 LETTER B&W 200dpi 100 200
Portrait (TIFF)
300dpi 100 200
600dpi 83 83
Gray 200dpi 100 200
(JPEG) 300dpi 100 200
600dpi 80 80
Color 200dpi 100 200
(JPEG) 300dpi 100 170
600dpi 45 45
LETTER B&W 200dpi 130 260
Landscape (TIFF) 300dpi 130 260
Gray 200dpi 130 260
(JPEG) 300dpi 130 260
Color 200dpi 130 200
(JPEG) 300dpi 130 170
DR-G1100 LETTER B&W 200dpi 75 150
Portrait (TIFF)
300dpi 75 150
600dpi 75 83
Gray 200dpi 75 150
(JPEG) 300dpi 75 150
600dpi 75 80
Color 200dpi 75 150
(JPEG) 300dpi 75 150
600dpi 45 45

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

LETTER B&W 200dpi 100 200


Landscape (TIFF) 300dpi 100 200
Gray 200dpi 100 200
(JPEG) 300dpi 100 200
Color 200dpi 100 200
(JPEG) 300dpi 100 170

Table 1-101

II. NAME OF PARTS


The SCSI connector and SCSI dipswitch have been removed.

III. USER OPERATION


Because of the specification changes, some operation screens and others have been changed.
Refer to the User Manual for the details. Only the user mode is shown below.

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

5. User Mode
The new “Items and Display Order” are shown below.

Separation Mode
HI [Normal] LO

Imprinter Test Manual Feed Mode


ON [OFF]

Roller Counter Manual Feed Time


xxxxxxxxxx 4 3 2 1 [0]

Total Counter Buzzer Control


xxxxxxxxxx [ON2] ON1 OFF

Key Repeat DBL Feed Control


[ON] OFF [ON] OFF

Tray Position Staple Detect


2 1 [0] [ON] OFF

USB Short Packet Staple Control


[ON] OFF 2 [1] 0

Display Contrast Long Document


〈- - - -▊- - -〉 ON2 ON1 [OFF]

Language Stand-by Mode


EN [JP] FR 240 60 [10]

Auto PWR OFF


ON [OFF]

Figure 1-301

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

Chapter 2: FUNCTIONS & OPERATION

At first, it is described for the basic items including the major changed items by products improvements and
the explanation for the new pickup/separation part.

Product improvements
1. Improved scanning speeds
The basic scanning speed for the DR-G1130 has been improved to 100ppm/200ipm at LETTER/portrait,
where as the DR-9050C was 90ppm/180ipm. The speed increases with the document at LETTER/landscape
to 130ppm/260ipm. The reason for these speed increases are due to a shorter space between documents
mechanically, as well as software improvements. Basically, the speed is the same for the DR-G1100 and DR-
7550C.
2. Improving the pickup/separation function
For documents that may be difficult to pickup and separation (thin paper or sticky, glossy paper) the
pickup unit includes the Pickup and Feed Rollers in the upper unit, and the Separation Roller in the base have
been changed to improve the pickup/ separation function. The user has a choice of 3 separation functions
depending on the type of documents being scanned.
3. Improving the operation sounds
To reduce vibration and noise, reinforcement plates have been added to strengthen the frame, a cover for
the drive belt has been added, and the damper and mount plate for the main motor have been improved.
4. Corresponds to the European standard Lot 6
The power PCB, power switch and software were changed to provide the auto power OFF function. It is
available to be selected upon necessity.
5. Corresponding the new energy star program
The Power PCB efficiency has been improved. The Power PCB has also been changed to a Universal
Power PCB.

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

New Pickup/Separation Mechanism


The new Pickup/Separation mechanism is illustrated below. Figure 2-001 shows the Pickup Tray is raised
to the pickup position. The figures illustrated in Figure 2-002 shows each side view in the up and down
position.
The Pickup up/down motor is used to lift and drop the Pickup Roller instead of a solenoid. In addition, a
Separation Pad is now attached to the Separation Cover to prevent the document from hitting the Separation
roller.

Figure 2-001

Pickup Roller:Upper position Pickup Roller: Lower position


Pickup tray

Separation pad

Figure 2-002 Pickup up/down motor

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

I. OUTLINE

Motor Drive
A solenoid has been used to drive the Pickup Roller up and down for the DR-9050C. However, it has been
changed to a motor: Pickup up/down Motor for the DR-G1130/G1100. The expected life of the solenoid was
1.5 million sheets, but changing to a motor expands it to 14.4 million scans, the same number of the product
life.
A fan has been installed, one for exhaust in the Power PCB Assembly area and one more for the
Separation Roller Shaft cooling. The reason for this is due to the change of the torque limiter in the
Separation roller. The limit force has increased and the temperature caused by friction between the torque
limiter and the Separation Roller Shaft increases as well.

Sensor
One sensor: Pickup Up/Down Sensor was added to control the position of the Pickup Up/Down Motor.

Electrical Circuit
Please refer to the “GENERAL DIAGRAM” in the APPENDIX for the general electrical circuit which
includes the additional motor and sensor mentioned above.

Timing Chart
The timing chart for the three separation modes are shown here.
At first, each feature is shown below.
Mode Type of Documents Pickup Roller Separation Roller
Normal Normal Down position at normal speed Stationary
Low Soft and thin. Down position at pickup only, Stationary
May jam easily. slowly rotated.
High Sticky. Down position at normal speed Rotates in reverse and
May double feed separates strongly
easily.
Note: Using Low mode, the scanning speed (numbers of fed sheet per minute) decreases because the Pickup
Roller rotating speed decreases.
Table 2-101

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

1) Separation mode: Normal


Start End

1 Tary Motor

2 Pickup Sensor

3 Pickup up/down Motor Up Down

4 Pickup Motor

5 Feed Motor

6 Separation Motor Note1

7 Main Motor

8 Registration Pre-sensor

9 Registration Post-sensor

10 Front side reading

11 Back side reading

12 Eject Motor Note2

13 Eject Sensor
Note 1: Separation motor supplies a holding force only, no rotation.
Note 2: Eject motor rotates at low speed in gray highlighted area and high speed in black highlighted
area high speed scanning, and low speed in both zones for low speed scanning.
Figure 2-101

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

2) Separation mode: Low

1 Tary Motor

2 Pickup Sensor

3 Pickup up/down Motor Up Down Up

4 Pickup Motor Note1

5 Feed Motor

6 Separation Motor Same as [Normal]

7 Main Motor

8 Registration Pre-sensor

9 Registration Post-sensor

10 Front side reading

11 Back side reading

12 Eject Motor Same as [Normal]

13 Eject Sensor
Note1: Pickup Motor rotates at a lower speed than Normal and High.

Figure 2-102

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

3) Separation mode: High


Start End

1 Tary Motor

2 Pickup Sensor
3 Pickup up/down Motor Up Down

4 Pickup Motor

5 Feed Motor

6 Separation Motor Note1 Same as [Normal]

7 Main Motor

8 Registration Pre-sensor

9 Registration Post-sensor

10 Front side reading

11 Back side reading

12 Eject Motor Same as [Normal]

13 Eject Sensor
Note1: Separation Rotor rotates in a reverse direction until the Registration Pre-Sensor is activated.
Figure 2-103

II. READING SYSTEM


A part of the slide mechanism for shading has been improved.

III. FEED SYSTEM


According to the abovementioned, the three rollers: Pickup/Feed/Separation Rollers have been changed.
Also, three types of Separation Modes are now included: normal/low/high.

Separation Mechanism
There are three types of Separation Mode provide: normal/low/high. Please refer to the timing charts
above.

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

2 sheets fed into the separation area 1 sheet fed into the separation area

Feed Roller

Internal paper path Internal paper path

Separation Roller
(with torque limiter)

Figure 2-301

1) Separation mode: Normal


This mode is used for standard, normal type documents. The Pickup Roller rotates normally, picks the
document up and moves it to the separation area. The Feed Roller rotates normally, and the Separation
Roller does not move. Therefore, if more than 2 sheets document reach the separation area, only the top
sheet, touching the Feed Roller, is fed into the scanner. If only one sheet is fed, the Separation Roller
rotates following the Feed Roller and the document.
2) Separation mode: Low
This mode is used for documents that are thin (‘onion-skin’-like) and may jam easily. The Pickup Roller
rotates slowly while in the down position. The document is picked up and separated. The document is not
pushed through by any force. The Feed and Separation Rollers operate the same as in Normal mode.
3) Separation mode: High
This mode is used for documents that have thick properties and may easily double feed. The Pickup Roller
rotates normally. The Feed Roller rotates normally, and the Separation Roller rotates in the reverse
direction until the pre-registration sensor is activated by a passing document. Therefore, force is used to
separate the document. After that, the Separation Roller acts the same as in Normal Mode.

IV. CONTROL SYSTEM


The Control PCB has been changed with its functionality practically the same as that of the DR-9050C
series. The solenoid has been changed to a motor to control the Pickup Roller.

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

V. POWER SUPPLY

1. Power Supply
The Power PCB Assembly has been changed to a universal power supply. The power switch is now
connected to the Staple PCB Assembly.
The ON/OFF control has been changed to correspond to the European Lot 6 standard. The AC power is
supplied to the Power PCB Assembly, and the 5VDC is generated. In this state, if the power switch is turned
ON, the Field Effect Transistor (FET) on the Control PCB is turned on and the Control PCB Assembly then
starts to function. The 24VDC in the Power PCB Assembly is generated and supplied by the control PCB
assembly. If the power switch is turned off, the Control PCB Assembly sets the FET to off, powering down the
scanner.

Control PCB Control PCB


AC power 24VDC

5VDC FET

Power SW
Signal
Power SW Staple PCB Power SW Sub-drive PCB
Signal

Fig. 2-501

VI. OPTION
The imprinter and the barcode module used in the DR-6050C/7550C/9050C is the same for the DR-
1130/1100.
The functionality of the patchcode decoder is the same as that of the DR-6050C/7550C/9050C, but it is
physically a different PCB.
In addition, you may use BOTH the Flatbed Scanner Unit 101 and Flatbed Scanner Unit 201.

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

Chapter 3: DISASSEMBLY & REASSEMBLY III. UPPER UNIT-1 (ELECTRICAL)

Shown below are for the electrical and feed 1. Main Drive PCB
systems only. • Some cables differences
Photos shown below may differ from production • A reinforced plate has been added to the
frame
scanners.
1) Remove the Eject Tray Unit.
2) Remove all the cables connected to the Main
I. USER REPLACEABLE PARTS Drive PCB [1]. (Total of 10 cables, excluding
The rollers are physically different from the DR- the imprinter)
6050C/7550C/9050C, but the procedure to replace Remove 2 screws [2] (M3, bind-head) and while
them is the same. Please refer to the User Manual loosening the 2 pair of fittings [3] and the cable
for details. in the cable guide [4], remove the PCB.
Note: Do not hit the PCB to the reinforced plate on
frame. Do not remove the reinforced plate to
prevent from deforming of the frame.
II. EXTERNAL COVERS 2 1 2
There are no changes.

3 5

Figure 3-301

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

Note on Assembling
Do not forget to assemble the cable (for a skew
sensor) that passes through the cable guide
from the bottom. 3

2. Ultrasonic Sensor PCB


Figure 3-303
Pickup unit was changed
3. Feed Motor
1) Remove the eject tray unit.
Mounting plate was changed
2) Remove the cable [1] (for the ultrasonic) from
1) Remove the pickup unit.
the cable holder [2] to provide clearance.
Note: Refer to the “VI. UPPER UNIT-2” for the
pickup unit. The following items are the same.
2) Remove 3 screws [1] (M3, self-tapping), and
remove the motor unit [2] (including the
mounting plate) while removing the belt.
1 2
1 2 1

Figure 3-302
3) Remove the inlet guide upper.
4) Remove the registration upper roller.
5) Remove 2 screws [1] (M3, bind-head), pull out
the ultrasonic sensor PCB [2], and remove the
Figure 3-304
cable [3] connected to the backside.
3) Remove 2 screws [1] (M3x4, black), and
Note: Don’t pull the PCB excessively because the
remove the feed motor [2].
cable is connected.
2 1

Figure 3-305

1 1

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

4. Pickup Motor 5. Pickup Up/Down Motor


Procedures were changed Solenoid has been changed to a motor
1) Remove the pickup unit. Procedures have been changed
2) Go through the tool from other side and remove 1) Remove the pickup motor.
2 screws [1] (M3, bind-head), and then remove 2) Remove 2 screws [1] (M3, self-tapping), and
the pickup motor [2]. remove the motor unit [2] (including the
2 mounting plate).
2

1
1

Figure 3-307
3) Remove 2 screws [1] (M3, bind-head), and
remove the pickup up/down motor [2].
2

Tool

Figure 3-308

Figure 3-306

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

IV. UPPER UNIT-2 (MECHANICAL) 6) Open the roller cover [1], and remove the
1. Pickup Unit pickup unit [2] from mounting area while tilting
Procedures have been changed it.
Shapes of parts have been changed
1) Remove the eject tray unit. 2
2) Remove the upper front cover.
3) Remove the ultrasonic sensor PCB.
Note: The pickup unit might come in contact with 1
it.
4) Remove the screw [1] (M3, bind-head).

Figure 3-401
5) Remove the screw [1] (M3, bind-head), and
remove the grounding plate [2]. And remove 4
connectors [4] of the cables connected to the Figure 3-403
pickup unit [3], then remove 4 screws [5] (M3, Notes on assembling
TP-head). 1) While reassembling the pickup unit, set the rear
side [1] first, and then push the front side [2] in
next. Careful not to pinch the cable [3].
5 4
1

3
4
5

1 3 2
2
Figure 3-404
Figure 3-402

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

2) Install the grounding plate at the original


position and then set the screw for the pickup
sensor adjustment that was removed in step 4,
and make sure the screw does not loosen. If the
screw is tightened excessively, the position of 1
the pickup sensor may change.
3) If the pickup sensor malfunctions after Figure 3-501
assembly, adjust the position of the pickup 3) The following procedures are the same.
sensor.
4. Registration Roller Upper-front Notes on assembling
Same disassembling procedures For the face type connector that was removed in
Name was changed (upper Æupper-front) step 2, adjust the position with the connector on
Different one with reading roller upper the PCB, and then push it down. The 2
positioning [1] on the PCB side should be outside
Note: The shapes are the same between the of the connector with cable side.
registration roller upper-front and the reading roller
upper. However, the color of gear is different, the
registration is black and the reading is white. Force
of the spring in the bearing holder is different. The
registration has more tension than the reading.
1
V. UPPER UNIT-3 (READING)
1. Upper Reading Unit
Connector has been changed
1) Remove the eject tray unit.
1
2) Open the cable stoppers, and remove 3 cable
connectors [1] from the reading unit. Figure 3-502
Note: Pull the white tape to remove the face type
connector marked “A”.
1A

Page 18 of 33
e-Support Filename: TP13 065.pdf
Date: 02-20-13

VI. BASE UNIT-1 (ELECTRICAL)

1. Control PCB 1
3
Connectors were changed
SCSI connector was deleted
1) Remove the Control PCB cover. 2
2) Remove all 7 connectors connected to the
1
Control PCB [1], and remove the cable stopper
[2] and 7 screws [3] (M3, bind-head).
While releasing the hook located at the upper
right by pulling the bottom of the Control PCB Figure 3-602
unit (including the mounting plate), remove it.
Note: The DC power supply connector marked “A” Notes on Assembling
has a lock. For the face type connector of the Insert the hook at the upper right part of the
reading unit marked “B”, please refer to the mounting plate into the hole of the main body,
“Reading Unit Upper” section. and then assemble the Control PCB (including
1 2 3
the mounting plate).

3. Power Supply PCB


Power switch has been deleted
3 Ⓐ One cable has been added
1) Remove 8 screws [1] (M4, bind-head), and then
pull out the power supply PCB [2] (including
the mounting plate).

3
Figure 3-601

3) Remove 4 screws [1] (M3, bind-head), and


Figure 3-603
separate the mounting plate [2] and the control 2) Remove the connector [1] (with a lock) and the
PCB [3]. connector [2], and then remove the power
supply PCB [3] (including the mounting plate).

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e-Support Filename: TP13 065.pdf
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Note: The grounding plate is assembled in the part 2


marked “A”.

Ⓐ 2

1 Figure 3-606
3 3) Remove 3 screws [1] (M3, bind-head), and then
remove the belt cover [2]. And Turn the cable
Figure 3-604
stopper [3] 90 degrees to remove it.
3) Remove 6 screws [1] (M3, bind-head) and the
connector [2] (with a lock), and then remove the 2
power supply PCB [3].

1
3

1 1 2
1

Figure 3-607
4) Remove 3 screws [1] (M4, bind-head) to loosen
the motor assembly [2]. And then remove the
Figure 3-605 belt [3].
1
7. Main Motor
Procedures have been changed
Mounting plate has been changed
Belt cover has been added
1) Remove the right cover.
2) Pull the cables out from the cable stoppers [1] to 3 2
be able to remove the belt cover [2].
Figure 3-608

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5) Remove the screw [1] (M4, bind-head). The 7) Remove the connector [1] and 2 screws [2] (M4.
spacer [2] is assembled in the screw. bind-head), and then remove the main motor
Note: Do not lose the spacer. The motor assembly [3].
rotates on the screw by the weight of itself.
1 3

Figure 3-611

Notes on assembling
Set the belt after tightening the screw that is
2 shown in step 5 to get the correct belt tension.
Then tighten the other 3 screws of the motor
Figure 3-609 assembly.
6) Move the cables to pull the motor assembly out.
Note: Careful when handling because the motor is
heavy.

1
Figure 3-610

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A1. Power Switch


Has been added to the left side 2
1) Remove the left cover.
2) Remove the screw [1] (M3, bind-head) and the
connector [2], and then remove the power 1
switch [3] (including the mounting plate).
2

3 Figure 3-614
3) Remove the Lower Inlet Guide.
4) Remove the screw [1] (M3, bind-head), and
then remove the fan assembly [2] (including the
mounting plate) with the cable together.
1
1 2

Figure 3-612
3) While loosening 2 pairs of fitting parts [1], slide
to the front and remove the power switch [2].
1

2
Figure 3-615
Figure 3-613 5) Remove the screw [1] (M4x30) and then
remove the cooling fan [2].
Notes on Assembling
2
Adjust the position of the mounting plate of the
power switch and the left side plate and then
tighten the screw. 1

A2. Cooling Fan


added by the separation unit
1) Remove the right cover.
2) Open the cable stopper [1], and then remove the
cooling fan connector [2] (4 pins). Figure 3-616
Notes on assembling
Assemble the cooling fan with the label on the
front.

Page 22 of 33
Chapter 4: INSTALLATION & MAINTENANCE

I. INSTALLATION
The unpacking and installation are basically the same. Please refer to the User Manual for software
installation. The procedure related SCSI interface has been deleted.

II. PARTS REPLACEMENT

1. Periodically Replaced Parts


The consumable parts for servicing have been changed to the periodically replaced parts. The
pickup solenoid and the separation motor have been deleted and some items including part numbers
have been changed.
No. Part Name Part Expected
Number Q’ty Life Remarks
1 Registration roller lower MF1-4795 1 6,000,000 Because of the worn
Bearing MS2-9004 2 sheets rollers, it is necessary to
2 Platen roller MA2-8591 2 6,000,000 replace them when the
Bearing MS2-9003 4 sheets document jams or the feed
failures occur after roller
3 Reading roller lower MF1-4597 1 6,000,000 cleaning.
Bearing MS2-9004 2 sheets
4 Front U-turn roller (drive) MA2-8646 1 6,000,000 Note:
(ROLLER, U-TURN PRE, LOWER sheets 1) Parts descriptions
*1) MS2-9004 2 marked *1 are used in
Bearing the Parts Catalog.
5 Rear U-turn roller (drive) MA2-8647 2 6,000,000 2) Because of expected life
(ROLLER, U-TURN, LOWER *1) sheets of electrical
Bearing MS2-9004 4 conductivity, replace
the bearing at the same
6 Eject roller (drive) MA2-8733 1 6,000,000 time. The part numbers
Bearing MS2-9004 2 sheets are different, but
7 Registration roller upper-front MF1-4797 1 6,000,000 specifications are the
Bearing MS2-9003 2 sheets same as the DR-9050C.
8 Reading roller upper MF1-4242 1 6,000,000 3) The registration roller
(ROLLER, REGISTRATION sheets upper-front and reading
UPPER *1) MS2-9003 2 roller upper are the
Bearing same shape, but its
color of gear is
9 Front U-turn roller (follower) MA2-6847 1 6,000,000 different. Registration
(ROLLER, READING UPPER *1) sheets roller one is black and
Bearing MS2-9003 2 reading roller one is
10 Rear U-turn roller (follower) MA2-8665 2 6,000,000 white.
(ROLLER, U-TURN, UPPER *1) sheets
Bearing MS2-9003 4
11 Eject roller (follower) MG1-4801 1 6,000,000
sheets
12 Upper reading unit (front) MG1-8318 1 6,000,000 Corresponds to LED life
sheets of 1000 hours. Replace if
4,500,000 image failure occurs.
sheets 6,000,000 sheets are
13 Lower reading unit (Back) MG1-8319 1 6,000,000 calculation value for DR-
sheets G1130 and 4,500,000
4,500,000 sheets are one for DR-
sheets G1100.
Table 4-201
e-Support Filename: TP13 065.pdf
Date: 02-20-13

Figure 4-201

2. Consumable Parts
For the exchange roller kit, the item code has been changed and its expected life has increased to
450,000 sheets from 250,000 sheets. A separation cover has been added.
Expected
No. Item Name Item Code Life Remarks
1 Exchange roller 8262B001 450,000 Because of the worn rollers, it is
kit sheets necessary to replace them when pickup
Pickup roller failures or document jams occur after
Feed roller roller cleaning.
Separation roller
2 Separation pad 8262B002 6,000,000 Because of the worn pads, it is necessary
(Separation cover) sheets to replace them when pickup failures or
document jams occur after roller
cleaning.
Table 4-202
3. Consumable Parts (For User)
Each part mentioned above is also available individually as a service part.
No. Item name Part Expected Remarks
number life
1 Pickup roller MG1-4806 450,000 Item code: 8262B001
2 Feed roller MA3-0002 sheets
3 Separation roller MG1-4814
4 Separation cover MF1-4799 6,000,000 Item code: 8262B002
sheets
Table 4-203
III. MAINTENANCE
Refer to the “II. PARTS REPLACEMENT” above for the replacement.
While executing the service maintenance, clean the paper dust and others inside of Page 24 of 33
machine.
e-Support Filename: TP13 065.pdf
Date: 02-20-13

Chapter 5: TROUBLESHOOTING
1. All Adjustment
I. ERROR DISPLAY This mode executes 4 modes below in order.
It is shown below for the change of error display 1) LED Adjustment
on the main body. 2) Scale Adjustment
3) Regist Adjustment
Service calls 4) Density Adjustment
Code Parts/symptom
When you select the “All Adjustment”, the LED
E011 Pickup up/down motor (sensor)
Adjustment starts. When finished, a confirmation
E039 Cooling fan screen of sheet placement for the Scale Adjustment
Table 5-101 is displayed.
Refer to each item for the “Scale Adjustment”
II. SERVICE MODE and the “Density Adjustment”.
Functionality is basically the same. The function
for the image adjustment has been improved by 2. Individual Adjustments
adding two modes, the “Scale Adjustment” and the
“Density Adjustment”. Also, the operation check c. Scale Adjustment
function for the motor and sensor that were changed This mode adjusts the feed speeds automatically
for this product has changed. The service modes for to correct the image length in the feeding
the SCSI were eliminated. direction. It reads the objective length on
adjustment sheet, and adjusts. It is done using the
B. Main Menu front side image.

The “Scale adjustment” and “Density Adjustment sheet


Adjustment” modes have been added. Therefore, The special adjustment sheet: TKM-0348.
these items were added in the “All Adjustment”.
Operation procedure
1) After cleaning the feed path, set the adjustment
sheet in the portrait direction. Adjust the
document guides appropriately so the document
does not skew.

Figure 5-201

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

This is an automatic adjustment, but may also be


done manually. It uses “Extended Setting” in the
service mode, or “Canon Image FORMULA
Utility” by the end user.

d. Density Adjustment
This mode adjusts the image density with both
sides automatically. It reads the objective area on
adjustment sheet, and calculates to get an average
of density, and then set the adjustment value.

Figure 5-202 Adjustment sheet


2) Select the “Scale Adjustment”. The special adjustment sheet: TKM-0347.
3) The confirmation screen is shown below. See
the adjustment sheet, and select “OK”. Operation procedure
1) After cleaning the feed path, set the adjustment
sheet in the landscape direction. Adjust the
document guides so no skewing occurs.

Figure 5-203
4) The progress screen is shown and the
adjustment sheet is fed.

Figure 5-205
2) Select the “Density Adjustment”.
3) The confirmation screen is shown below.
Compare to the adjustment sheet and select
“OK”.

Figure 5-204
5) The adjustment sheet is ejected, and it is
completed when the progress screen disappears.
In the field, you need to execute this adjustment
when the machine has a scale failure or the
Control PCB has been replaced. Figure 5-206

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

4) The confirmation screen “face up” is shown. In the field, you may need to execute this
Check the print face upside and then select adjustment when the scanner has a density failure
“OK”. including difference between front and back
sides, or the Control PCB was replaced.
This is an automatic adjustment, but can also be
done manually. It uses the “Extended Setting” in
service mode.

C. Dcon Check

The choices have changed because the parts have


Figure 5-207 changed and some functions were added.
5) The adjustment sheet is fed. After it ejects, the
confirmation screen “face down” is shown.

Figure 5-208 Figure 5-210


6) Set the adjustment sheet upside down and then
select the “OK”. 1. Motor
The “Lock” was added for the choice for the
Separation Motor.

Figure 5-211
The choices of Pick Up/Down were changed by
changing to the motor from the solenoid.
Figure 5-209
7) The adjustment sheet is fed and ejected again.
After that, the adjustment is completed and the
progress screen disappears.
Figure 5-212

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

2. Sensor shows the gate array version of patchcode PCB.


The pickup up/down sensor has been added in the
screen for Tray Unit.

Figure 5-215
E. Scan Check

The zooming function has been added.

Figure 5-213

If the “Home Position is selected in the Pick


Up/Down for the motor, it is marked as lit. The
“Down Position” or “Up Position” is selected, the
mark is not lit. And if “Off” is selected, it is not
detected and the marker does not change.

D. Get Scanner
Figure 5-216
One item was added in the Check Device.
1. Scan Check
Before zooming

Figure 5-214

2. Check Device Figure 5-217


The “PATCHCODE FPGA” has been added. It

Page 28 of 33
e-Support Filename: TP13 065.pdf
Date: 02-20-13

After zooming Operation procedure


1) Decide the adjustment value by checking the
actual scanned image or the image of “Scan
Check” in service mode. The unit of the setting
value is a percentage of the whole length of the
document. Therefore, you need to calculate its
percentage.
The following figure shows the scanned image
of the test sheet: TKM-0271.
Note: For example, if the document is A4 size, its
whole length is 297mm. So if the scanned image
Figure 5-218 is 3mm short, the adjustment value is about plus
1%.
Note: The image density of this mode is different
than the user sees, so do not use this for checking Example
the density adjustment. Document length: 297mm
Scanned image: 3mm short
Æplus 1%
F. Extended Setting
The manual adjustments for the scale and density
have been added.

Figure 5-220

2) Input the setting value in the data box using the


scroll arrows. This is amount of additional
adjustment value and the value previously set
before.
Note: For example, if the value was already [-0.62],
Figure 5-219 then adding [+1.00], you need to set [0.38].
The range of the setting value is ±3.00.
3. Scale Manual Adjustment -0.62
This mode manually changes the setting value ↓
after it has been at the factory or the “Scale 0.38
Adjustment” from the main menu. Figure 5-221
End users can perform this using the “Canon 3) Select the “Set”.
ImageFORMULA Utility”. 4) Check the image after adjustment. If necessary,
you need to do it again.

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

Example for minus 1% Operation procedure


1) Before changing 1) Decide the adjustment value by checking the
actual scanned image. The adjustment value in
the driver corresponds to the setting value in this
mode.
Note: For example, if you want to set the density of
setting value [118] to the middle value in the
driver, the adjustment value in this mode is [-10]
because “118-128=-10”.
2) Input the setting value in the data box using the
scroll arrows. The values of the front and back
sides are independent. The following figure
shows the setting value changed from [0] to [-
Figure 5-222 10] on the front side only.
2) Minus 1% [-0.62Æ-1.62] The range of the setting value is ±20.
Note: We recommend the range ±10 maximum. If it
is over the ±10, the image treatment including the
auto-size and other auto-detections might not
work properly.

Figure 5-224
3) Select the “Set”.
4) Check the image after adjustment. You may
need to perform this again.
Note: The density check should be done by actual
Figure 5-223 scanning conditions. If it is different, the result
4. Density Manual Adjustment might differ.
This mode manually changes the setting value The image density of “Scan Check” in service
after it was fixed at the factory or the “Density mode is different from what the end user is able
Adjustment” in the main menu. to get from the imageFORMULA utility.
The automatic adjusted value is set as the middle Therefore, do not perform this check for density
value [128] of the brightness in the driver. By this adjustment.
manual adjustment, the density of the middle value
[128] can be changed. Also, this mode can adjust
the difference of the density between the front and
back sides.

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

paper, there are three types of separation that can be


selected by the user to improve the
Examples of result pickup/separation operation. The “Separation
1) Setting value [-10] ÆDarker Mode” in the operation panel is shown below.

Separation Mode
HI [Normal] LO

Figure 5-227

Scanning speed is slow


When [LO] in the separation mode is selected,
the rotation speed of the pickup roller is slower, and
the scanning speed 10 to 20% slower. This is
specification.

Figure 5-225
V. IMAGE TROUBLESHOOTING
2) Setting value [10] ÆLighter
Deskew now has two types to select. Therefore,
the users can select the type.

Image skews
Deskew is provided with two types, “Straightens
with angle of fed documents” and “Straightens with
angle & contents of fed documents”. Therefore, the
users can select the type from the driver if
necessary.

VI. AFTER REPLACING PARTS


There is no longer an adjustment for the Pickup
Figure 5-226 Solenoid since it has been changed to a motor.

IV. OPERATION TROUBLESHOOTING


The separation mode is provided with 3 types.
Therefore, the users can select the type depending
on the type of documents being scanned.

Documents are not fed property


Especially for the documents that are difficult to
be picked up and separate, including thin or thick

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

APPENDIX
I. GENERAL DIAGRAM

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e-Support Filename: TP13 065.pdf
Date: 02-20-13

II. LIST OF SPECIAL TOOLS


The adjustment sheets for the “Scale adjustment” and “Density adjustment” have been added in service mode
and the test sheet for checking the image is shown below.

Tool
No. Tool Name Usage/Remarks
Number
1 Scale adjustment sheet TKM-0348 For the scale adjustment
10 sheets/set
2 Density adjustment sheet TKM-0347 For the density adjustment
10 sheets/set
3 Test sheet TKM-0271 For the general image check
10 sheets/set
Table A-201

Page 33 of 33

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