MEESEVA USER MANUAL

FOR

FAMILY MEMBERSHIP CERTIFICATE

Contents
Procedure for Processing the Request at Department End:................................................................
......................................... 3
Procedure for Processing the Request at MRO End: - ................................................................
.................................................. 4

List of Tables
Table 1: Service Information at Glance ................................................................................................
......................................... 3
List of Figures
Figure 1: Family member certificate process link under application process ..............................................
................................ 4
Figure 2: MRO processing window in family member certificate request screen........................................ ................................ 5
Figure 3: Request selection in MRO process window ................................................................
................................................... 5
Figure 4: Request details page ................................
................................................................................................
...................................................... 7
Figure 5: Documents details ................................
................................................................................................
......................................................... 8
Figure 6: editable fields in MRO login ................................................................................................
........................................... 8
Figure 7 : editable family Member fields in MRO login ................................................................
................................................ 9
Figure 8 : Upload checklist ................................
............................................................................................................................
............................ 9
Figure 9 : accept and sign................................
............................................................................................................................
............................ 10
Figure 10: Certificate................................
................................................................................................................................
................................... 11
 FAMILY MEMBERSHIP CERTIFICATE
This service is useful to get the Certificate which benefits (either Apathbhandu Scheme/Chief
Minister Relief Fund/Housing/ Prime Minister Relief Fund/Exgratia).

Category Type B

User Charges INR 35/

35/-

SLA 30 Days

Documents Required 1. Application Form*

2. A notarized affidavit containing Name, Age and Relationship with
deceased.*
3. Document (Ration card/ Voter ID Card/ Passport/ Passbook,
Aadhar cards, etc.) indicating the relationship of the applicant with
the deceased*
4. Death Certificate/FIR*

Table 1: Service Information at Glance

Note: The asterisk (*)) denotes mandatory requirement of documents.

Procedure for Processing the Request at Department End: -

Note: - Tahasildar is the Competent Authority for the Family Member certificate Service.
Procedure for Processing the Request at MRO End: -
♦ Select “Family
Family membership certificate Requests” from Application Processing. As depicted in
figure 1.

Figure 1:: Family member certificate process link under application process
 family membership certificate Requests”” link, processing window will be
♦ After selection of “family
displayed. Select from Date, to Date, Status, and click on Get Detail
Details
s Button as depicted in
figure 2.

Figure 2:: MRO processing window in family member certificate request screen

♦ Select the Request which has to be processed as depicted in figure 3.

Figure 3:: Request selection in MRO process window

♦ After selection of the request, request details page will be displayed as depicted in below
figures 4.
Figure 4: Request details page
♦ Download all the attached documents and check list from “Documents Attached” panel by
clicking on links as depicted in below fi
figure 5.

Figure 5: Documents details

Note:-
♦ After downloading the documents and checklist. He will assign to the sub-ordinates
ordinates (MRI
&VRO) for Field level enquiry.
♦ Based on Field verification report
report, Tahasildar can edit the Applicant details and Deceased
details
ls as depicted in below figure 6
6.

Figure 6: editable fields in MRO login

♦ Based on Field verification report, MRO can edit and update Family Members details by
clicking on Edit button and also If MRO wants to add/Delete Family Members details by
clicking on ADD/delete buttons details as depicted in below figure 7.

Figure 7 : editable family Member fields in MRO login

♦ Now upload Field verification/proceedings
rification/proceedings Document report (check list) which is received
from MRI & VRO as depicted in below fifigure 8.

Figure 8 : Upload checklist

Note: - Based on MRO action (Accept/Reject

Accept/Reject), status (either Approved/Rejected ) is generated.
♦ If MRO wants to accept the request by clicking on the ““accept”” Radio button. After
selecting the Radio button (“
(“accept”),enter remarks and click on “Sign” button Like
L shown
in the below screen 9.

Figure 9 : accept and sign

♦ Click on Sign button family membership certificate generated as depicted in below
be figure
10.
Figure 10: Certificate