Cynthia Jordan

40451 Pippin Way

Cherry Valley, CA 92223
1-909-512-2657
jordancynthia1@gmail.com
Summary
Organized, responsible, reliable individual with the ability to work well in groups or independently with limited
supervision. Detail-oriented and able to learn new tasks quickly and effectively. Desire to find a position with a
company I can grow with. With many years of positive customer service , food handling, and catering experience I
feel I would be a great addition to your team.

Experience
Sam Manuel Indian Bingo and Casino
Food and Beverage Supervisor Rock & Brews August 2016-Present
Highland, Ca
Performing many task such as creating employee handbook and training materials for our new Venue Rock &
Brews. Supervised employees at The Pines Steakhouse, perform employee cash outs, nightly paperwork, tab le
touching, closing and opening duties. Take care of customer and employee concerns .

San Manuel Indian Bingo and Casino

Lead Cashier Buffet. March 2016 - August 2016
Highland, CA
Ability to maintain organizational and maintain a constant flow of Guest with in a timely manner. Prepare and
maintain daily paperwork, assign Cashiers /Host to daily positions and break schedules. Help maintain a consistent
table turn over. Helped out with catering for special events.

San Manuel Indian Bingo and Casino June 2015-March 2016

Buffet Servers
Highland, CA
Ability to maintain a positive attitude and relationships with Guests of all cultures. Prepare drinks, and deliver them
to the guests in a timely manner. Keep all work areas safe and clean of excess debris. Maintain a professional
attitude at all times on and off the clock. Helped out at which ever venue needed help, The PINES, Catering, AIG
etc.

Waba Grill December 2014-June 2015

General Manager
Palm Springs, Indio, and La Quinta, CA
Providing excellent customer service, prepare and maintain employee schedules according to business
needs, maintain proper inventory, control cost, and make guest feel welcomed . Proper ordering of products and
supplies as to not have an excessive amount or run to low of all three locations , hiring and termination of
employees, daily paper work, cooking, and maintaining a clean environment at all times. Maintain accurate safe
counts, drops, and daily bank deposits. Maintain daily, weekly and monthly inventory reports. Micros7 experience,
Excel, Word and daily emails.

Jose’s Mexican Food August 2010-June 2013

Catering/Marketing Manager
Redlands, Ca
Responsibilities included but were not limited to assisting guests with making menu choices in an informative and
helpful fashion, By appropriately suggested additional items to customers to increase restaurant and catering sales
by 25% within the first 3 months. Effectively communicated with kitchen staff Preformed office tasks such as
excel, word, outlook, scanning, faxing, and answering multi line phones to promote, organize and serve our guests to
the best of my ability. Use of POS systems
AJ Barile’s Chicago Pizza June 2009-June 2013
Front Lead
Yucaipa, Ca
Assisted guests over the phone, and in person at the counter place their orders properly in a helpful and friendly
manner, maintained current knowledge of new items, preparation and ingredients of all menu items. Delivered
exceptional service by greeting guests in a timely and friendly manner. Making sure restaurant was always well
maintained, by, cleaned tables, floors, dishes, counters, soda machines, walls, restrooms, walk-ins and any other area
that was needed on a daily basis. POS systems

Deutsch Engineering June 2006-

October 2008
Human Resources Representative
Banning, Ca
Responsibilities included but were not limited to assisting Managers, Supervisors, and employees with reports,
benefit enrolment and disenrollment. Hiring and terminating for all departments when needed. Proper processing of
paperwork for all departments for employee raises, payroll and enrolment in company benefit plans. Office duties
included but were not limited to, filing, answering phones, sending and receiving faxes, organizing office meetings,
and company parties and events, keeping office clean and organized at all times. Abide by all Labor Laws and make
sure to complete all EDD and Work Comp forms in a timely manner.

Education
Computer Career Connection
April 2004-April 2005
Certificates in Human Resources and Accounting.
Learning Gateway

Awards:
Biggest Heart of the Inland Empire from the Unforgettable Foundation
Ambassador of the Year from Loma Linda Chamber of Commerce
References

Trevor Hannibal WaBa Grill Divisional Manager 1-760-464-6110

Dianna Freitas Jose’s Mexican Food Head Server 1-909-266-4667
Tina Piser Owner AJ Barilie’s Chicago Pizza 1-909-435-5488
Julee Buck Training Manager F&B San Manuel 1-909-936-8111