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Utility

User's Manual

Overview
Descriptions of the TM-T82 Utility features, operating envi-
ronment, and installation/uninstallation

Using the Utility


Descriptions of how to use the TM-T82 Utility

Coupon Printing
Descriptions of how to use the coupon functions

M00036204
Rev.E
Cautions
• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation.
• The contents of this document are subject to change without notice. Please contact us for the latest
information.
• While every precaution has taken in the preparation of this document, Seiko Epson Corporation
assumes no responsibility for errors or omissions.
• Neither is any liability assumed for damages resulting from the use of the information contained
herein.
• Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating
and maintenance instructions.
• Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of
any options or any consumable products other than those designated as Original EPSON Products or
EPSON Approved Products by Seiko Epson Corporation.

Trademarks
EPSON, EXCEED YOUR VISION, and ESC/POS are registered trademarks of Seiko Epson Corporation in
Japan and other countries/regions.
Microsoft, Windows, Windows Vista, and Windows Server are either registered trademarks or trade-
marks of Microsoft Corporation in the United States and other countries.

Copyright © 2011-2014 Seiko Epson Corporation. All rights reserved.

2
For Safety

Key to Symbols
The symbols in this manual are identified by their level of importance, as defined below. Read 
the following carefully before handling the product.

Provides information that must be observed to avoid damage to your equipment or a


malfunction.

Provides important information and useful tips.

Restriction of Use
When this product is used for applications requiring high reliability/safety such as 
transportation devices related to aviation, rail, marine, automotive etc.; disaster prevention 
devices; various safety devices etc; or functional/precision devices etc, you should use this 
product only after giving consideration to including fail‐safes and redundancies into your 
design to maintain safety and total system reliability. Because this product was not intended for 
use in applications requiring extremely high reliability/safety such as aerospace equipment, 
main communication equipment, nuclear power control equipment, or medical equipment 
related to direct medical care etc, please make your own judgment on this product’s suitability 
after a full evaluation.

3
About this Manual

Aim of the Manual


This manual presents information that is necessary information for using the TM‐T82 Utility.

Manual Content
The manual is made up of the following sections:
Chapter 1 Overview

Chapter 2 Using the Utility

Chapter 3 Coupon Printing

4
Contents
■ For Safety...............................................................................................................................3
Key to Symbols ....................................................................................................................................... 3
■ Restriction of Use ..................................................................................................................3
■ About this Manual ................................................................................................................4
Aim of the Manual................................................................................................................................. 4
Manual Content .................................................................................................................................... 4
■ Contents ................................................................................................................................5

Overview ........................................................................................7
■ Overview ...............................................................................................................................7
■ Support OS ............................................................................................................................8
■ Installation .............................................................................................................................9
■ Uninstallation.........................................................................................................................9
■ Differences Depending on the OS ....................................................................................10

Using the Utility .............................................................................11


■ Starting the TM-T82 Utility ...................................................................................................11
Starting the TM-T82 Utility..................................................................................................................... 11
Adding a Communication Port and Starting the TM-T82 Utility ...................................................... 13
■ Current Settings...................................................................................................................17
■ Storing Logos.......................................................................................................................19
Adding a Logo..................................................................................................................................... 21
■ Electronic Journal...............................................................................................................25
Electronic Journal Settings.................................................................................................................. 25
Confirmation of Electronic Journal .................................................................................................... 26
■ Paper Reduction Settings...................................................................................................28
■ Automatic Paper Cut Settings ...........................................................................................30
■ Printing Control Settings .....................................................................................................32
■ Device Font Settings ...........................................................................................................34
■ Buzzer Settings ....................................................................................................................35
■ Interface Settings ................................................................................................................37
■ Setting Backup/Restore .....................................................................................................41
Saving the Printer Settings to a File .................................................................................................... 41
Restore the Settings to the Printer...................................................................................................... 43
■ Operation Check................................................................................................................44

5
Coupon Printing ...........................................................................45
■ Overview............................................................................................................................. 45
Printing Mechanism..............................................................................................................................45
Coupon Printing Method.....................................................................................................................47
Logo Printing During Auto Cut ............................................................................................................49
Coupon Data Format ..........................................................................................................................50
Environment ..........................................................................................................................................50
■ Setup ................................................................................................................................... 51
Case of Application that Prints with the Printer Driver .....................................................................51
Case of Application that Prints with ESC/POS Commands.............................................................51
■ Coupon Settings ................................................................................................................. 56
Coupon Registration ............................................................................................................................57
Setting of the Coupon Printing Method ............................................................................................61
Coupon Printing Settings .....................................................................................................................64
Designating the Printing Sequence ...................................................................................................65
Designation of Printing Frequency .....................................................................................................66
■ Coupon Registration in the Coupon Generator.............................................................. 67
■ Coupon Printing.................................................................................................................. 69
If Printing with Popup Selection ..........................................................................................................69
Confirmation of Printing Results ..........................................................................................................71
■ FAQ ...................................................................................................................................... 72
■ Acknowledgements .......................................................................................................... 74

6
Chapter 1 Overview

Overview
This chapter describes the specifications of TM-T82 Utility.

Overview
TM-T82 Utility is a dedicated utility for the TM-T82 printer to check and configure the TM-T82’s
parameters. It also allows you to configure the IP address of a printer through the Ethernet connection.
The utility has the following functions:

Menu Function Page


 Storing Logos
1
Storing Logos page 19
Coupon*1 *2 *3  Coupon settings page 56
Electronic Journal *1 *2 *3
 Electronic Journal settings page 25
Paper Reduction*2  Extra Upper/Lower Space Reduction page 28
 Line Space/Feed Reduction Rate
 Barcode Height Reduction Rate
Automatic Paper Cut  Cut paper when the cover is closed page 30
 Print logo when paper is cut
Printing Control  Paper width - Number of columns page 32
 Logo 180 dpi Emulation Mode
 Print density
 Print speed
Device Font  Code-page page 34
 International character set
Buzzer  Buzzer settings page 35
Interface  Serial settings page 37
 USB class
 Ethernet settings
Backup/Restore  Save and restore the Stored logo data files and the page 41
Printer settings
Operation Check  Test print page 44

*1 Cannot be used on Windows 2000.


*2 Because this cannot be used with some printer versions, it may not be displayed.
*3 If the coupon driver or Virtual Port Driver Ver.8 is not installed, this is disabled.

7
Support OS
❏ Windows 8 (32 bit / 64 bit)
❏ Windows 7 SP1 (32 bit / 64 bit)
❏ Windows Vista SP2 (32 bit / 64 bit)
❏ Windows XP SP3 (32 bit)
❏ Windows 2000 SP4 *
❏ Windows Server 2012 (64bit)
❏ Windows Server 2008 R2 SP1
❏ Windows Server 2008 SP2 (32 bit / 64 bit)
❏ Windows Embedded Standard 7 (32 bit / 64 bit)
❏ Windows Embedded POSReady 2009
❏ Windows Embedded for Point of Service 1.1 SP3
* On Windows 2000, TM-T82 Utility does not support TM-T82 in USB Printer Class. Change TM-T82 to the Vendor Class
before use.

8
Chapter 1 Overview

Installation
Execute the TM-T82Utility***.exe.

Install it with the administrator authority.

To register in EPSON Coupon Generator coupons created in image editing applications by users, place
a check mark next to "EPSON Coupon Generator" in the "Setup Type" window when installing the utility.
When Coupon Generator is installed, EPSON Coupon Generator (TM-T82) is added to [Devices and
Printers].

Uninstallation
Uninstall the utility as follows.

1 Finish all other tasks being conducted on the computer.

2 Select [Start]-[Control Panel]-[Uninstall a program].


See Differences Depending on the OS (p.10)

3 "Uninstall or change a program" window appears. Doubleclick "EPSON TM-T82


Utility Ver.x.x."

4 "Uninstall Confirmation" window appears. click the [Yes].


The TM-T82 Utility will be uninstalled.

5 "Uninstall Complete" window appears. click the [Finish].

9
Differences Depending on the OS
The content of the descriptions of some operations in this book may be different depending on the OS. 
See the following.

Item Description
Screens shown Screens in Windows 7 are used for the descriptions in this manual.
Windows 8
[Start] - [All apps] - [EPSON TM-T82 Utility]
Windows 7
[Start] - [All Programs] - [EPSON] - [TM-T82 Software] - [TM-T82 Utility]
Starting the TM-T82 Windows Vista
Utility [Start] - [All Programs] - [EPSON] - [TM-T82 Software] - [TM-T82 Utility]
Windows XP
[Start] - [All Programs] - [EPSON] - [TM-T82 Software] - [TM-T82 Utility]
Windows 2000
[Start] - [All Programs] - [EPSON] - [TM-T82 Software] - [TM-T82 Utility]
Windows 8
[Desktop] - Sidebar [Settings] - [Control Panel] - [Uninstall a program]
Windows 7
[Start] - [Control Panel] - [Uninstall a program]
Windows Vista
Uninstall
[Start] - [Control Panel] - [Uninstall a program]
Windows XP
[Start] - [Control Panel] - [Add or Remove Programs]
Windows 2000
[Start] - [Settings] - [Control Panel] - [Add or Remove Programs]

10
Chapter 2 Using the Utility

Using the Utility


This chapter explains how to use the TM-T82 Utility.

While saving the settings, do not turn off the printer or terminate the connection with the
printer.

Starting the TM-T82 Utility

Starting the TM-T82 Utility


Activate the TM-T82 Utility as follows.

1 Select [Start] - [All Programs] - [EPSON] - [TM-T82 Software] - [TM-T82 Utility].

2 The following screen appears. Select the printer to use and click the [OK].
2
If you wish to change the language, click the [Select Language].
If the printer is not displayed, click the [Add Port]. Then go to the following section; Adding a
Communication Port and Starting the TM-T82 Utility (p.13).

• Click the [Add Port] when you want to newly configure a port of the printer.
 See Adding a Communication Port and Starting the TM‐T82 Utility (p.13)
• To delete a port, select the port and click the [Delete Port].

11
3 The TM-T82 Utility is started. When the communication with the printer is
established, the printer settings obtained from the printer are displayed in the
[Current Settings] screen.
When executing TM-T82 Utility for the first time, it does not boot if the communication with the
printer cannot be established.
Once the communication is established, the utility can boot using the previous printer setting
information even if it is offline.
To recognize the connected printer when connected via USB, run the [Test Printing] after running
TM-T82 Utility, or check the serial number on one of the sides of the printer and the serial number
of TM-T82 Utility.

12
Chapter 2 Using the Utility

Adding a Communication Port and Starting the TM-T82 Utility


Add a communication port as follows:

1 Select [Start] - [All Programs] - [EPSON] - [TM-T82 Software] - [TM-T82 Utility].

2 The following screen appears. Click the [Add Port].

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3 The [Add Port] screen appears. Configure the port to be added. Then, click the
[OK].

• If the communication with the port failed, an error message appears. In such case, you cannot 
add the port. Check the connection to the printer, the port settings on the driver.
• Clicking the [Communication test] displays the communication result on the screen. It does 
not conduct a test print.

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Chapter 2 Using the Utility

❏ Serial
Item Description
Port: Selects the serial port of the computer you use.
Search Searches for available serial ports.
Communication speed: Configures the communication speed.
Parity: Configures the parity.
Data Bit: Configures the bit length.
Stop Bit: Configures the stop bit.
Virtual Port Settings Starts the EPSON TM Virtual Port Driver Assignment Tool. 
Refer to TM Virtual Port Driver Ver.8 User's Manual.
Communication test Runs a communication test.

❏ Parallel
Item Description
Port: Selects the parallel port of the computer you use.
Search Searches for available parallel ports.
Virtual Port Settings Starts the EPSON TM Virtual Port Driver Assignment Tool. 

Communication test
Refer to TM Virtual Port Driver Ver.8 User's Manual.
Runs a communication test. 2
❏ USB
Item Description
Port: Selects the USB port you use.
Search Searches for the available USB port(s).
Communication test Runs a communication test.

If connected via USB, printers cannot be added under the environment where both
Printer Class printers and Vendor Class printers exist. In such a case, first turn off the
existing printers, and then start the utility.

❏ Ethernet
Item Description
IP Address Configures the IP address of the printer you use.
Search Searches for the TM-T82 printers on the network and displays their
IP addresses.
Advanced settings Activates the EpsonNet Config. Make the network settings of the
(EpsonNet Config) printer using the EpsonNet Config.
Communication test Runs a communication test.

If no TM-T82 with its IP address configured is displayed even after clicking the [Search],
enter the IP address of TM-T82 directly to “IP Address:”.

15
4 The following screen appears again. Select the added port and click the [OK].

5 The TM-T82 Utility is started.

16
Chapter 2 Using the Utility

Current Settings
Allows you to check the printer settings and the maintenance counter.

Item Description
2
Printer Infomation Printer Name Displays the printer name.
Fonts Provided Displays the font installed in the TM-T82.
Serial No Displays the serial number of the TM-T82.
Firmware Version Displays the firmware version of the TM-T82.
Current Settings Storing Logos Displays the number of stored logos and their sizes.
Coupon* Displays the coupon settings.
Electronic Journal* Displays the electronic journal settings.
Paper Reduction* Displays the paper reduction settings.
Automatic Paper Cut Displays the settings of the automatic paper cut
function.
Printing Control Displays the paper width and the print density
settings.
Device Font Displays the device font installed in the TM-T82.
Buzzer Displays the buzzer settings.
Interface Displays the communication setting of the port.
Maintenance counter Displays maintenance counters.

* Because this cannot be used with some printer versions, it may not be displayed.

17
Maintenance counter

Allows you to check the following counters and to reset some of them.
The cumulative counter cannot be reset.

❏ Length of paper feed [km]
❏ Number of autocutter operations [Times]

18
Chapter 2 Using the Utility

Storing Logos
Allows you to configure the logos to be stored on the printer.
You can write logo data in the printer and save them in a file to use them in other printers.
This section describes how to configure logos to be stored on the printer. The utility allows you to print or
delete a logo stored on the printer, but you cannot edit it or restore it as a file though.

2
[Storing Logos] has the following functions.

Item Description
Key Code List Displays the logos registered in the printer and the logos to
be added in the printer. The logos registered in the printer
have at the beginning of the Key-code.
Add Adds logo data on the list.
Edit Edits the halftone and brightness settings of the selected
logo data.
Delete Deletes the selected logo data from the list or deletes
logos stored on the printer.
Test print Prints the selected logos.
Change Logo Mode Displays “Select Mode for Storing Logo” screen to allow
you to change the setting mode of the [Storing Logos].
The current setting is displayed below [Storing Logos].

First Key-code Selection Mode Specifies the logo identifying code.

19
Item Description
Automatically set the key-code If this is turned on, automatically sets Key-codes to the
for the logo to be stored. logos to be registered. If turned off, sets Key-codes when
adding or editing logos.
Advanced Printer Driver Control The Advanced Printer Driver allows you to assign a control
Font Setting Mode font (h to l) to your logo instead of using a key code.
Key-code Nonuse Mode (not Not recommended.
recommended)
Key-code Management You can check the Key-code of the logo stored in the
printer, or delete the logos.

Get Key-code Obtains registered Key-code numbers.


Preview Displays the logo image to be stored on the printer. Logo
images stored on the printer are not displayed.
Logo Indicator Indicator: Registrable memory size in the printer for logos
Additional logo data: Size of logos displayed on the list
Used amount: Size of registered logos
Save to File Saves the configured logo data as a file to store it to the
printer. The data can also be stored as a bmp file.
Store to Printer Stores the configured logo data to the printer.

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Chapter 2 Using the Utility

Adding a Logo
When storing multiple logos, it is recommended to add them to the printer altogether at once. When
saving the logo to be stored to the printer setting file, See Setting Backup/Restore (p.41).
Add a logo as follows.

1 Click the [Add].


If the logo mode is [Advanced Printer Driver Control Font Setting Mode] , select a Key-code to
register the logo, then click the [Add].

2 Specify the image data to be used as a logo.


A file size of 2047 (W) x 831 (H) pixels (dots) or less can be specified, and the format can be bmp,
jpeg, gif, or png. If the logo width is greater than the paper width, a warning message will
appear. Click the [OK] and reduce the logo size in the [Logo Edit] screen of step 3.

Paper width - Number of columns: Pixels


80mm - 48 columns 576
80mm - 42 columns 546
58mm - 42 columns 378
58mm - 35 columns 420

21
3 The [Logo Edit] screen appears. Edit the logo image while checking the image
previewed on the upper portion of the screen. When finished, click the [OK].

You can edit the followings.

Item Description
Image width Specifies the width to which the image is resized (in mm).
Resize Specifies whether or not the image is resized. If the image width is
greater than the paper width and resizing is not specified, the part
of the image that exceeds the paper width will be cut off.
Half toning Configures the halftone setting of the image.
Brightness Configures the brightness of the image.
Density Configures the printing concentration.

4 If the logo mode is [First Key-code Selection Mode] and [Automatically set the
keycode for the logo to be stored.] is not turned on, the "Key-code Settings"
screen is displayed. Set a Key-code and click the [OK].
If the logo mode other than [First Key-code Selection Mode] is selected or [Automatically set the
keycode for the logo to be stored.] is turned on, the "Key-code Settings" screen is not displayed.

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Chapter 2 Using the Utility

5 The logo data is added on the list. When storing multiple logo data, repeat
Step 1 through 4.

6 After storing all the logo data to be added to the printer, check the indicator
on the right side of the screen to see if the data size is acceptable to be stored
on the printer, and then click the [Store to Printer].

7 The logo data is stored to the printer. The logo data are also saved in the logo
store file (TLG file). This file is used when creating the printer setting file.

23
Logo Store File
Because the logo store file (TLG file) is automatically saved when adding logos to the printer, the logo
store file only contains the logo data last added to the printer. When saving multiple logo data in the
printer setting file, add all the logo data to the printer altogether at once. When saving the data
already stored on the printer, follow the procedure below.

1 Prepare all the logo data to add to the printer.

2 Delete all the logo already stored on the printer.


See Storing Logos (p.19)

3 Store all the logos and add them to the printer altogether at once. In this way,
the logo store file (TLG file) containing all the logo data is created.
See Adding a Logo (p.21)

24
Chapter 2 Using the Utility

Electronic Journal
Because this cannot be used with some printer versions, it may not be displayed.

Electronic journal is a function for saving printed data on image files. When a coupon is set, this is also
displayed.

Electronic Journal Settings


Conduct the electronic journal settings as follows:

1 Click the [Electronic Journal].

2 Check the [Enable electronic journal].

25
Confirmation of Electronic Journal
Check the [Enable electronic journal] and click the [Open] to display the electronic journal screen.
Drag and select the period you want to confirm from the calendar and click the print data from the list.
Image files of the printed data are displayed on the right.
If you want to display in units of weeks or select over different months and so on, drag and expand the
display frame to display a two-month calendar and enable selection.

Item Description
File Export Text File The selected print data is outputted to a text file.
(If graphic data is printed, this cannot be outputted as text).
Export BMP File The selected print data is outputted to a bit map file.
Print The selected print data is printed out on the printer.
Exit The electronic journal is closed.
View Refresh The display is renewed.
Language Language is switched.
Option The printer settings are read and the image displayed on
the screen is matched with the image that is actually
printed.
Report The number of issued receipts and coupons each day can
be totaled. See Report Display (p.27)
Help About The version of the electronic journal is displayed.

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Chapter 2 Using the Utility

Report Display
Select the period you want to confirm and select [View] - [Report] to display the following screen.
This shows the printing status and coupon issue status 1 day at a time.
You can save report contents on a CSV file by clicking the [Export CSV File].

27
Paper Reduction Settings
The paper reduction settings may not reduce paper usage as specified when you print images 
such as logos or coupon tickets, or print in page mode.
The followings are examples that the paper reduction settings are not reflected.
❏ Advanced Printer Driver Ver.4:
Printing with the settings that enable [Print all text as graphic images], such as 
rotation setting and barcode rotation setting*
❏ Mac printer driver: All printing using the Mac printer driver.*
❏ UPOS: Printing in page mode, printing with rotation setting, printing with bitmap 
Images/Barcode/Characters horizontally aligned, and so on.
❏ ESC/POS command: Printing images such as logos or coupon tickets, printing in page mode, printing 
with rotation setting, and so on.
* The printer drivers have a function that allows you to reduce the top and bottom margins. Use the function 
if you want to save paper. For more details, see the manual of the printer driver.

Because this cannot be used with some printer versions, it may not be displayed.

Allows you to configure the paper reduction settings. Configure as follows.

1 Click the [Paper Reduction] menu.

2 Configure the following items referring to the preview on the right portion of the
screen.

When Advanced Printer Driver is in the graphic mode, all settings apart from [Extra Upper
Space Reduction] and [Extra Lower Space Reduction] are disabled.

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Chapter 2 Using the Utility

Item Description
Extra Upper Space Reduction: Selects whether to reduce the upper margin or not. Enable
this to cut out the extra upper margin that is created before
the first print data is printed.
Extra Lower Space Reduction: Selects whether to reduce the lower margin or not. Enable
this to cut out the lower margin that is created from the time
the last line is printed until the paper is automatically cut.
Line Space Reduction Rate: Selects a reduction ratio of line spacing during printing. The
minimum pitch is two dots. If reduction results in a line
spacing of less than 2 dots, the line spacing will be reset to 2
dots.
Line Feed Reduction Rate: Selects a reduction ratio of line spacing of blank lines. This
setting is ignored for the portion set to be cut out by the Extra
Upper Space Reduction setting.
When you advance the paper by inserting line feeds in order
to cut the paper manually, you may not be able to advance
the paper until the last line reaches the cut position because
of this reduction setting.
Barcode Height Reduction
Rate:
Selects a reduction ratio of barcode height. The barcode
height cannot be reduced to less than 30-dots height.
2
This setting can cause the barcode size to fall outside the
barcode standards.

3 Click the [Set]. The settings are reflected to the printer.

29
Automatic Paper Cut Settings
Allows you to configure whether to cut paper and print a logo when the cover is closed.
Configure as follows.

If you set a logo here, the logo will be printed when you print coupons too.
If you don't want to print the logo on coupons, set the logo printing during auto cut in
coupon printing. See Logo Printing During Auto Cut (p.49)

1 Click the [Automatic Paper Cut] menu.

2 Click the item you want to setting.

Not use this function Disables the automatic paper cut function. Go to Step 4.
Cut paper when the cover is Executes automatic paper cut when the cover is closed. Go to
closed. Step 4.
Print logo when paper is cut. Prints the logo when executing the automatic paper cut. Go to
Step 3.

30
Chapter 2 Using the Utility

3 Configure the [Print logo when paper is cut.].

Item Description
Top Logo Sets the logo that is printed at the top of the paper.
❏ Key-code: Selects the Key-code of the logo to be printed.
❏ Alignment: Selects the logo print position.
2
Bottom Logo Sets the logo that is printed at the bottom of the paper.
❏ Key-code: Selects the Key-code of the logo to be printed.
❏ Alignment: Selects the logo print position.
Condition Sets the condition for top logo printing.
❏ When paper is cut by command: The checkmark cannot be removed
from this checkbox.
❏ When cover is closed: Sets whether the top logo is printed when the
cover is closed.
❏ When printer is powered on: When you select this, the printer is reset
every time the printer setting is changed, paper is automatically cut
and [Top Logo] is printed.
Extra Upper Space Selects whether to reduce the top margin when printing the logo
Reduction* configured at [Top Logo]. Selecting this may cause a white line
appear on the top logo (13 mm away from the top of the logo).
Run the Test Printing to see if the logo is printed properly.
Selecting this may cause a white line appear on the logo (13 mm
away from the top of the logo). Make sure to conduct a test print
to see if the print result is acceptable for you.

* Because this cannot be used with some printer versions, it may not be displayed.

4 Click the [Set]. The settings are reflected to the printer.

31
Printing Control Settings
Allows you to configure the printing control settings of the printer. Configure as follows.

1 Click the [Printing Control] menu.

2 Configure the printing control items.

Item Description
Paper width - Number Selects the paper width.
of columns
Logo 180 dpi Enables or disables [Logo 180 dpi Emulation Mode].
Emulation Mode [Logo 180 dpi Emulation Mode] allows you to print logos created for
180dpi printers on the same position and in the size when using TM-
T82. However, [Storing Logos] allows you to freely adjust the size of
logos when adding/editing them. So it is recommended to use
[Storing Logos] when adjusting the size of logos. See Report
Display (p.27)
Print density Selects the print density.
Print speed Selects the print speed.
Roll paper near-end Can be changed on the [Memory Switch Settings] screen.
sensor Click the [Memory Switch Settings] to display the [Memory Switch
Settings] screen.

If a power-related trouble occurs, such as a sudden power shutoff during printing, lower
the [Print speed].

32
Chapter 2 Using the Utility

• When you change the paper width
 When changing the paper width from 80 mm to 58 mm, attach the Roll Paper Guide to the 
printer.
 Changing the paper width from 58 mm to 80 mm may produce unexpected printout results. 
Make sure you test print after changing the width.
• If you make any of the following settings different from that of the printer driver, the printer 
driver setting is used. 
 Paper width
 Print density
 Print speed 

3 Click the [Memory Switch].


If you do not need to change the roll paper near-end sensor settings, go to step 5.

4 The "Memory Switch Settings" screen appears. Set the memory switch. When
finished, click the [Set].
You can select Enabled or Disabled for [Setting].

5 Click the [Set]. The settings are reflected to the printer.

33
Device Font Settings
Allows you to configure the printer font and international character set. Configure as follows.

• When using the Advanced Printer Driver Ver.5 or the Advanced Printer Driver Ver. 4.xx, 
[Code‐page:] and [International character set:] settings become disabled.
• When using the OPOS ADK, the code page configured in OPOS becomes enabled.

1 Click the [Device Font] menu.

2 Configure the following.

Item Description
Code-page: Selects the Code Page of the printer font.
International character Selects an international character set.
set:

3 Click the [Set]. The settings are reflected to the printer.


Click the [Test print] to print the configured printer font pattern.

34
Chapter 2 Using the Utility

Buzzer Settings
Allows you to configure whether an external optional buzzer is used and the buzzer pattern settings.
Configure as follows.

1 Click the [Buzzer] menu.

2 Select whether or not the external buzzer is used.

Disabled Do not use the external buzzer. Go to step 4.


Optional Buzzer Use the optional buzzer. Go to step 3.

35
3 Specify when the external buzzer sounds and the buzzer pattern.

Item Description
When an error occurs: Configure the buzzer setting when an error occurs.
When automatic paper Configure the buzzer setting when automatic paper cutting takes
cut activates: place.
When specified pulse 1 Configure the buzzer setting when the specified pulse is generated.
(2 pin) occurs:
When specified pulse 2 Configure the buzzer setting when the specified pulse is generated.
(5 pin) occurs:
Test Test the buzzer.
Select a sound pattern. To test the buzzer sound, click the [Test].

4 Click the [Set]. The settings are reflected in the printer.

36
Chapter 2 Using the Utility

Interface Settings
This utility allows you to make printer communication settings. The port setting of the computer is not
made, so making the printer settings may cause a communication error with the printer. In such case,
change the printer driver settings or any other necessary settings on the computer so that they match
with the settings made on the printer.

1 Click the [Communication I/F] menu. The type of port currently used for
communicating with the printer is automatically detected and displayed on
the “Communication I/F Settings” screen.

2 Make the communication settings.


Serial Configures the serial communication. p. 37
USB Configures the USB communication. p. 38
Ethernet Configures the IP address. p. 40

3 Click the [Set]. The settings are reflected to the printer.


2
Serial
Configures the serial communication.

Item Description
Communication speed: Selects the communication speed.
Parity: Configures the parity.
Data Bit: Configures the data bit.
Stop Bit: Configures the stop bit.
Flow control Configures the flow control.

37
USB
Configures the USB class.

• When using the UPOS select [Vender Class].
• When you do not need to use the [Printer Class], using [Vender Class] is recommended.

❏ Printer Class: Configures the printer to the printer class.
❏ Vender Class (Default Setting): Configures the printer to the vender class.
If you change the USB class from [Vender Class] to [Printer Class], the printer becomes a Printer Class
device. The computer detects the printer as a new Printer Class device and creates a new port.
Using the newly created port, you can print but cannot use the EPSON Status API. The existing port still
allows you to both print and use the EPSON Status API, so you can delete the newly created queue and
use the existing queue instead.

38
Chapter 2 Using the Utility

How to distinguish the EPSON Status API available port


Select [Properties]-[Ports] and check the “Port” and “Description”.

• Printer Class
Port: USBxxx
Description: Virtual printer port for USB
• Vender Class
Port: ESDPRTxxx
Description: USB TM‐T82
Printer Class Vender Class

39
Ethernet
Starts EpsonNet Config, and configures IP addresses.

Item Description
EpsonNet Config Starts EpsonNet Config when the [EpsonNet Config] is clicked.

40
Chapter 2 Using the Utility

Setting Backup/Restore
Allows you to save the printer settings to a file and to restore the stored settings to the printer.

Coupon settings cannot be saved or restored. If you want to copy coupon settings on
another printer, See Copying Coupon Settings to Another Computer (p.73).

Saving the Printer Settings to a File


Save the settings as follows:

1 Click the [Backup/Restore] menu.

2 Select the setting items to be saved as a file from the [Option].

Item Description
Stored logo data Saves the logo data stored on the printer. In this step, data is not
acquired from the printer, but the data in the logo store file (TLG file)
is saved. See Logo Store File (p.24)
Printer settings Saves all the set values of the printer.
• Paper reduction settings
• Automatic paper cut settings
• Print control settings (paper width, print speed, density, etc.)
• Device font settings (font replacement, code page, and international
character set settings)
• Buzzer settings

41
3 Click the [Backup]. A backup confirmation message will appear. Click the
[Yes].
If [Stored logo data] was selected in step 2. Go to step 4.
If [Stored logo data] was not selected in step 2. Go to step 5.

4 The “Select Logo File” screen appears. The most recently saved logo filename
will appear. Click the [OK].
If you wish to change the file to be saved, click the [Browse].

5 Specify the filename and backup location in the next screen and save the file.

42
Chapter 2 Using the Utility

Restore the Settings to the Printer


Restore the settings as follows:

1 Click the [Backup/Restore].

2 Click the [Browse], and specify the printer setting file to be restored.

3 Click the [Restore]. A restore confirmation message will appear. Click the [Yes].

4 If the restore is successful, a success message is displayed.

43
Operation Check
Allows you to check the printer operation and communication between the printer and the driver.
Configure as follows.

1 Click the [Operation Check] menu.

2 Click the item you want to check.

You can check the followings.

Item Description
Print Test Test Printing Makes a test print. To see if the printer prints correctly.
Print Logo Prints the logo stored on the printer.
Print Font Prints the fonts installed on the printer.
Driver Test Select the driver Selects the driver you want to check.
to test
Test Printing Makes a test print. To see if the printer prints correctly.
Device Test Communication Checks if the communication between the computer and
Test the printer is normal.
Test Buzzer Sounds an external optional buzzer that is connected to the
printer.
Open Drawer Opens the drawer connected to the printer.

For Windows 2000, the Test Printing is not available.

44
Chapter 3 Coupon Printing

Coupon Printing
This chapter gives an outline of coupon printing and explains how to use it.

Overview
The TM-T82 Utility provides a coupon printing function. This allows customers to print coupons without
altering their POS application. Coupon data is registered on the TM-T82 Utility and coupons are printed at
the end of printing.

Printing Mechanism

Application for Printing with the Printer Driver


In cases of applications such as APD and UPOS that print with the printer driver, install the TM-T82 Utility to
add in the coupon module to the printer driver. The TM-T82 Utility configures the coupon image and printing
method in the coupon module. The coupon module prints coupons that have been configured at the end
of the print data.
Printing data
ABCD

3
Application

Printer Driver
Coupon module TM-T82 Utility
10%OFF
Coupon settings

45
Application for Printing with ESC/POS Commands
In cases of an application that prints with ESC/POS commands, install Virtual Port Driver V8 and the TM-T82
Utility. The printing mechanism is the same as described above.
Printing data
ABCD

Application
Printing data
ABCD

Application
Virtual Port Driver Ver.8
Coupon module TM-T82 Utility
10%OFF
Coupon settings

46
Chapter 3 Coupon Printing

Coupon Printing Method

Method Desctiption
Sequential Prints coupons in the registered sequence.

Receipt A Receipt B Receipt C

Coupon A Coupon B Coupon C

Random Prints registered coupons randomly.

Receipt A Receipt B Receipt C Receipt D

Coupon B Coupon C Coupon C Coupon A


3
Print all Prints all registered coupons.

Receipt A Receipt B Receipt C

Coupon C Coupon C Coupon C

Coupon B Coupon B Coupon B

Coupon A Coupon A Coupon A

47
Method Desctiption
Keyword match This prints coupons when the print data includes text data that has been
linked to the coupon image in advance. If the print data does not include
the text, search/print cannot be performed.

Receipt A Receipt B Receipt C

Orange Apple Banana


Water Banana Tea
Tea Water

Orange Tea
Coupon Coupon
Tea
Coupon

Keyword : Orange, Tea


Popup selection During receipt printing, a popup window appears on the computer screen
and the operator can select the coupon. In the case of popup selection, it is
recommended that a touch panel be prepared for the computer display
screen.

Select Coupon

Receipt A
Coupon A Coupon B Coupon C

Select
Cancel
Coupon A

• Keyword search is only possible when the print data is in the device font. Graphics (True Type 
font, image files, etc.) cannot be searched. 
• If you want to align the keyword on APD, designate the device font. Moreover, depending on 
the application, no match may be found with keywords that include special characters. 

48
Chapter 3 Coupon Printing

Logo Printing During Auto Cut


Coupon images are printed as logos on print data but logos are not printed on coupons.
The following kind of printing can be performed through designating keywords on logo files.

Receipt A Receipt B Receipt C


Banana Apple Banana
Water
Banana Orange
Tea Water

Tea
Orange
Coupon
Coupon

In this example, "BottomLogo" is set as the keyword in the logo file.

Conduct settings as follows.


1. In the [Automatic Paper Cut] setting, set [Not use this function].
2. Conduct the following setting for the logo coupon image keyword. See "Coupon

3
Registration" (p.57) for the setting method.

Keyword Description
TopLogo Prints the logo before the print data.
BottomLogo Prints the logo after the print data.

3. Designate the coupon printing method.


Coupon printing can be set in combination with any method.

If "Top Logo" is set as the keyword, "Extra Upper Space Reduction" cannot be set under
[Paper Reduction]. See "Paper Reduction Settings" (p.28)

49
Coupon Data Format
 Image file (BMP, JPEG, PNG, GIF)
The printed size is up to height of 2,047 pixels.

Environment

Printer Driver
 Advanced Printer Driver Ver.4.53 or later
 OPOS Ver.2.70 R2 or later
 OPOS for .NET Ver.1.12.2 or later
 Java POS Ver.1.13.2W or later

Compatible Applications
 An application that prints with the above drivers.
 An application that prints with ESC/POS commands (using Virtual Port Driver Ver.8 or later).

Interface
 USB
 Ethernet
 Serial

50
Chapter 3 Coupon Printing

Setup
In order to use the coupon function, the TM-T82 Utility and a printer driver that is compatible with coupons
are required. In the case of an application that prints with ESC/POS commands, Virtual Port Driver Ver.8 or
later is required.

Case of Application that Prints with the Printer Driver


If you are using a printer driver, update it to the latest driver compatible with coupon functions. 
For details, see each driver manual and "Installation" (p.9) in this manual.

Case of Application that Prints with ESC/POS Commands


In the case of an application that prints with ESC/POS commands, install Virtual Port Driver Ver.8 and set the
port. (For details on Virtual Port Driver Ver.8, see the "TM Virtual Port Driver Ver.8 User Manual." Configure the
setting as follows.

1 Install TM Virtual Port Driver Ver.8.

2 Connect TM-T82 and turn power ON.


3
3 Activate the Port Assignment Tool.
Select [Start] - [All Programs] - [EPSON] - [TM Virtual Port Driver] - [Port Assignment Tool].

4 If the port you want to use for the application is already being used as the
communications port (physical port), move the port.
If the port you want to use for the application is free, go to step 9.

51
5 Double click the port to display the physical port move screen. Set the port you
want to move to and click the [OK]. The port will move.

6 Select the port you want to use for the application. Select [Port setting] - [Port
setting (direct communications)].

7 The port setting screen is displayed. Select COM/LPT and select the physical port
moved to.
COM1

52
Chapter 3 Coupon Printing

8 The virtual port is set. Close the Port Assignment Tool. Go to step 12.

9 Select the port you want to use for the application. Select [Port setting] - [Port
setting (direct communications)].

10 The port setting screen is displayed. Select the TM-T82 interface.


Set the port and click the [OK]. 3
USB Ethernet Serial

Interface Description
USB Select TM-T82.
Ethernet Select TM-T82.
If the printer is not displayed, input the IP address and click the [Search].
Serial Select the physical port to which TM-T82 is connected.
Set the baud rate and parity.

53
11 The virtual port is set. Close the Port Assignment Tool.

12 Install the TM-T82 Utility and activate it.


13 The "Select Port" screen is displayed. Click the [Add Port].

54
Chapter 3 Coupon Printing

14 The "Add Port" screen is displayed. The virtual port that was set in the Port
Assignment Tool is added. Set the port and click the [OK].
(Ex: In the case where COM1 is set as the virtual port with the Port Assignment Tool, add COM1. 
Do not add USB or Ethernet).

15 Return
[OK].
to the "Select Port" screen. Select the port you want to add and click the

3
16 The TM-T82 Utility "Current Settings" screen is displayed.

55
Coupon Settings
Register coupon data on the TM-T82 Utility and print it out on the TM-T82.

• Prepare the coupon image in advance. 
• If printing a bar code and a two‐dimensional symbol on a coupon:
• Make the bar code and two-dimensional symbol image black.
• Make the coupon image small enough that it doesn't have to be reduced.
• Conduct a reading test of the bar code and two-dimensional symbol .
• Up to 100 coupons can be registered. 

[Coupon Setting] contains the following functions.

Setting Description
Rnable this port When this is checked, the coupon printing function is enabled.
Add Adds coupon data.
Edit Edits the size and picture quality of the selected coupon data.
Delete Deletes the selected coupon data from the list.
Print Prints the selected coupon.
Set Registers the coupon data in the coupon module.
Option Conducts the coupon printing settings.
Method of coupon printing Sets the coupon printing method.
+1/-1 Designates the printing frequency. Higher frequency means that more is
printed.
Up / Down Designates the sequence when printing according to the registered
sequence.
Alignment Designates the coupon printing layout

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Chapter 3 Coupon Printing

Coupon Registration
Configures the coupon data to be registered.

1 Click the [Add].

2 The "Select the method to add the coupon" screen is displayed. Designate the
coupon adding method and click the [OK]. 3

Coupons can be added by the following method.

Coupon Add Method Description


Cratate from file Add upon designating the image file and preparing the coupon data.
(Recommended) Go to step 3.
Specify registered Add upon designating the NV logo key code registered in the printer. 
nonvolatile logo Go to step 5.
If communications via the serial interface are slow, pre-register the
image. The NV memory has limited capacity.

57
3 Designate the image data you want to register on coupons.
bmp, jpeg, gif and png files of up to height 2047 pixels and width 576 pixels (dots) can be
designated.
Through setting the printer paper width, the maximum number of pixels in the paper width can
change.
If the coupon width exceeds the paper width, the coupon is resized to fit inside the paper width.

Paper width - Number of digits Pixel


80mm - 48 digits 2047 x 576
80mm - 42 digits 2047 x 546
58mm - 42 digits 2047 x 378
58mm - 35 digits 2047 x 420

4 The "Edit Coupon" screen is displayed. Edit the image data while referring to
the preview at the top of the screen. When editing is finished, click the [OK]. 
Go to step 6.

Configure the following.

Setting Description
Image width Checks Resize and sets the image printing width (unit: mm). 
If Resize isn't checked, printing is done according to the image
size. 
If the image is too large, the part that exceeds the paper size
isn't printed.
Keyword Configures the keyword on the coupon image. 
If the [Method of coupon printing] is set to [Keyword match],
coupons are printed when the keyword that is set here is
included in the print data.
Option Configures [Case-sensitive]/[Find whole words] for the
keyword match conditions. See "Keyword Match" (p.62)

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Chapter 3 Coupon Printing

Setting Description
Half toning Configures the type of half toning from [Dithering]/[Error
diffusion]/[None].
Brightness Configures brightness.
Prioritize print quality Coupon image containing barcode and two-dimensional
(Barcode/2D code) symbol is checked. 
When printing a coupon image with this setting, the print
speed slows down.

5 The "Select a key-code" screen is displayed. Select the NV logo you want to use
as coupon data and click the [OK]. Go to step 6.

3
Configure the following.

Setting Description
Key-code Selects the key code of the NV logo you want to use as coupon
data.
Keyword Sets the keyword for the NV logo. 
If the [Method of coupon printing] is set to [Keyword match],
coupon is printed when the keyword that is set here is included in
the printing data text.
When printing as a logo, set the following keyword.
Print at the top : TopLogo
Print at the bottom: BottomLogo
Logo is printed either before or after the receipt according to this
data setting. It is not printed before and after the coupon.
Option Sets [Case-sensitive]/[Find whole words] for the keyword match
conditions.

59
6 Coupon data is added to the list.
If the check mark on the left side of the list is removed, the coupon will not be printed. By
selecting the registered coupon, contents can be confirmed inside the preview area.

7 In Layout, designate the printing layout.


8 If registering multiple coupon data, repeat steps 1 to 5.
9 Click the [Set] to register the coupon in the coupon module.
10 When registration is finished, click the [OK].

If coupon data is registered in the TM-T82 Utility, the coupon data registered in the
coupon module is stored in the computer. See below for the storage destinations:
 Windows 8
C:\ProgramData\epson\TMT82Utl\
 Windows 7/Vista
C:\ProgramData\EPSON\TMT82Utl\
 Windows XP/2000
C:\Documents and Settings\All Users\Application Data\EPSON\TMT82Utl\

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Chapter 3 Coupon Printing

Setting of the Coupon Printing Method


Select the coupon printing method in [Method of coupon printing].

The coupon printing methods is as follows. See "Coupon Printing Method" (p.47)

Selection Description
Sequential
Random
Prints coupons in the numbered sequence on the list.
Prints registered coupons randomly.
3
Print all Prints all registered coupons.
Keyword match This prints coupons when the print data includes text data that has been
linked to the coupon image in advance. If the print data does not include
the text, search/print cannot be performed.
Popup selection During receipt printing, a popup window appears on the computer screen
and the operator can select the coupon.

61
Keyword Match
In keyword match, the printed keyword is set according to each coupon data, and the coupon is printed
when the print data text includes the keyword. In optional settings, search conditions can be set and
keywords that are not printed can be registered. See "Optional Settings" (p.62)

Non-printed Keyword
When a keyword that is set here is included in the print data, coupons aren't printed even if keyword that
was set in other coupons is included.
This can be set using [Coupon Settings] - [Option]. See "Coupon Printing Settings" (p.64)

Optional Settings
The following conditions can be appended to keyword search.

Settings Description
Case-sensitive Searches for the set keyword according to upper case/lower case letters.
This is useful for searching for words composed of alphabetical letters.
Find whole words Searches for the set keyword according to word.

Keyword Search Judgment Method


The following shows results in the case where all optional settings are enabled.

Search
Keywords Print Data Remarks
Results
Apple Apple Valid
apple Invalid Search is conducted when the [Case-sensitive] check
mark is removed.
AppleCandy Invalid Search is conducted when the [Find whole words] check
mark is removed.
appleCandy Invalid Search is conducted when the all optional settings are
removed.
Apple Candy Valid

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Chapter 3 Coupon Printing

Application of Settings
An applicable coupon is issued at a ratio of 1 per 100

1 Applicable coupons and non-applicable coupons are prepared.

2 Select [Random] from the Method of coupon printing: and set the number of
applicable coupons to 1.

3 Set the number of non-applicable coupons to 99.

Coupon issue when the total purchase price is $100 to $999

1 Select [Keyword match] for the Method of coupon printing: and set the
coupon keyword to "Total_ _$" (underlining indicates spacing).
Remove the check mark from [Find whole words] under keyword settings.

When the number of printed digits per line is fixed at 15.

Keyword : Total: $
Print result : Total: $100.00
3

Coupon

63
Coupon Printing Settings
Configure the coupon printing settings under [Option].

Configure the following.

Settings Description
Cut paper and print When this is checked, auto cut is conducted for every printed
coupon.
Add only 1 coupon for When this is checked, only 1 coupon is printed even when multiple
multiple keyword matches keywords linked to the coupon data are detected in the print data.
When the check mark is removed, the coupon is printed in a quantity
corresponding to the number of times the keyword is detected.
This setting is enabled only when [Method of coupon printing] is set to
[Keyword match].

Banana
Banana Banana
Banana Banana
Banana

Banana
Banana
Coupon
Coupon Banana
Banana
Coupon
Coupon

Keyword : Banana Keyword : Banana

64
Chapter 3 Coupon Printing

Settings Description
Disable coupon printing if it Sets a keyword for disabling coupon printing
contains the following When the keyword set in this setting is included in the text of printed
keyword data, coupons that contain a keyword match are not printed. Up to
100 keywords can be set.

Orange Orange
Water
Tea Banana

Orange
Coupon

Keyword : Orange Keyword : Orange

Keyword for disabling


coupon printing: Banana
Keyword option Set [Case-sensitive]/[Find whole words] for the keyword match
condition under [Disable coupon printing if it contains the following
keyword]. See "Keyword Match" (p.62)

Designating the Printing Sequence 3


When [Method of coupon printing] is set to "Sequential," coupons are printed in the numbered sequence
on the list.

The sequence can be changed by selecting a coupon and clicking the [Up]/[Down]s.

65
Designation of Printing Frequency
Designate the coupon printing frequency when [Method of coupon printing] is set to "Sequential" or
"Random."

Select the coupon and click the [+1]/[-1]s to change frequency.


 When [Method of coupon printing] is set to "Sequential", coupons are printed the designated
number of times sequentially.
For example, if the frequency is 3 for No. 2 coupon and 1 for other coupons, printing will take place in
the following sequence: No.1, No.2, No.2, No.2, No.3.
 When [Method of coupon printing] is set to "Random," coupons are printed randomly while taking
the printing frequency into account. 
For example, if the frequency is 3 for No. 2 coupon and 1 for the other coupons, the number of
printed No. 2 coupons will be 3 times more than the other coupons.

66
Chapter 3 Coupon Printing

Coupon Registration in the Coupon Generator


When the TM-T82 Utility is installed, the Coupon Generator is installed. This can be used to directly
register coupons that have been prepared with the image edit software. 
Prepare according to the following procedure.

1 Confirm that the TM-T82 Utility is installed in the computer.


Finish if the TM-T82 Utility is activated.

2 Use image edit software to prepare the coupon data.

3 Print the coupon data for the image edit software. 


Select "EPSON Coupon Generator(TM-T82)" in the printing dialog and click the
[Print].

3
At this time, confirm that the TM-T82 Utility isn't activated.

67
4 The TM-T82 Utility is activated and the coupon prepared on the image edit
software is displayed. 
Click the [Set] to register the coupon in the printer module.

5 When registration is finished, push the [OK].

68
Chapter 3 Coupon Printing

Coupon Printing

If Printing with Popup Selection


If [Method of coupon printing] is set to "Popup selection," the coupon selection screen is displayed when
printing from the application. If the coupon is selected from the screen, the coupon is printed at the end of
data printing. If not printing coupons, click the [Cancel].

When "If coupon is not selected, window is closed automatically" is checked under the on the option
screen, when the designated time elapses after the popup screen appears, the screen closes and the
data is printed. Coupon is not printed. See "Popup Selection Settings" (p.70)

3
Up to 100 coupons can be displayed on the popup screen.

69
Popup Selection Settings
When [Method of coupon printing] is set to "Popup selection," the "Coupon selection" icon is added to
the task tray. Right click this icon and select [Option] to conduct the "Popup selection" setting.

Setting Description
Window title Designates the window title in the coupon selection screen.
Display all coupon images with When this is checked, all displayed coupons are displayed as the
the same size same size.
The resize of the coupon image By means of [-]/[+], designates the reduced scale of coupon
images displayed on the coupon selection screen.
The number of rows of coupon Designates the number of rows in the coupon image that is
images displayed in the coupon selection screen.
Display the line of flame to When this is checked, a frame is displayed around the selected
coupon image coupon image.
If coupon is not selected, When this is checked, if no coupon image is selected on the
window is closed automatically coupon selection screen, the coupon selection screen
automatically closes.
Timer of closing window Designates the time (100 to 30000 ms) until the coupon selection
window automatically closes. This can be set when "If coupon is
not selected, window is closed automatically" is checked.
View of cancel button When this is checked, the [Cancel] is displayed on the coupon
selection screen.
About... Optional version information is displayed.

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Chapter 3 Coupon Printing

Confirmation of Printing Results


The coupon printing results can be confirmed in the TM-T82 Utility electronic journal. 
The electronic journal is displayed in [Electronic Journal] - [Open].

Settings
The electronic journal is enabled by the following setting.
Check [Electronic Journal] - [Enable electronic journal].

71
FAQ
No printing
Close the TM-T82 Utility. Printing cannot be performed when the TM-T82 Utility is activated.

Coupons cannot be printed


Confirm the following settings.
 Set coupon image list 
If not checked, reset upon checking.
 [Enable this port]
If not checked, reset upon checking.

Coupons cannot be printed with the set keyword


Confirm the following settings.
 Confirm whether printing can be performed apart from the keyword setting.
 Confirm the keyword setting once again.
 Confirm the following for applications that use APD.
 Set the font to the device font, and change it to the specified size.
 If the device font cannot be specified in the application, replace the font in "Advanced Settings"
in APD5 according to the following procedure.
1. In the APD5 Utility, select [Font Replacement] and then [TrueType Substitution].
2. Specify the font used in the application in [TrueType Font to Substitute].
3. Select the device font from [Device Font]. When the device font is selected, a point setting is
specified for the font size. Select a device font with a size that is close to the size printed by the
application.
4. Perform a test print to confirm if a keyword search is possible. Printing might not be possible if the
size of the device font is not the same as the size printed by the application.

72
Chapter 3 Coupon Printing

Copying Coupon Settings to Another Computer


Copy to another computer as follows.

1 Set upon installing a coupon compatible driver or Virtual Port Driver Ver.8 or
later.

2 Copy the coupon data and setting files from the original computer.
Save destination of the coupon data and setting files
Windows 8
C:\ProgramData\epson\TMT82Utl\
(in Windows 8, the ProgramData folder is a hidden folder.)
Windows 7 / Vista
C:\ProgramData\EPSON\TMT82Utl\
Windows XP / 2000
C:\Documents and Settings\All Users\Application Data\EPSON\TMT82Utl\

3 Save the coupon data and setting files in the destination computer.
Save the coupon data and setting files in the same position as in the original computer.

Printer Interface is Serial and Coupon Printing is Slow


 NV logo can be designated as the coupon.
However, memory capacity is limited. (Total memory capacity: 2047 x 831 pixels)

Coupon Image is Cut with the UPOS Driver.


3
Conduct customer settings as follows.
 UPOS driver paper cut method: "Feed and paper cut" in the escape sequence

73
Acknowledgements
"TM-T82 Utility" incorporate compression code from the Info-ZIP group.
-------------------------------------------------------------------------------------------
This is version 2009-Jan-02 of the Info-ZIP license. The definitive version of this document should be
available at ftp://ftp.info-zip.org/pub/infozip/license.html indefinitely and a copy at http://www.info-
zip.org/pub/infozip/license.html.

Copyright (c) 1990-2009 Info-ZIP. All rights reserved.

For the purposes of this copyright and license, "Info-ZIP" is defined as the following set of individuals:
Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley,
Ed Gordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson,
Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko, Steve P. Miller,
Sergio Monesi, Keith Owens, George Petrov, Greg Roelofs, Kai Uwe Rommel, Steve Salisbury, Dave Smith,
Steven M. Schweda, Christian Spieler, Cosmin Truta, Antoine Verheijen, Paul von Behren, Rich Wales,
Mike White.

This software is provided "as is," without warranty of any kind, express or implied. In no event shall Info-ZIP
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arising out of the use of or inability to use this software.

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74

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