Professional Documents
Culture Documents
Plan
1
Introduction
The Entrepreneur needs to develop at
least one unique Product/Service as soon
as the firm starts up.
4
Cont’d
Marketing is used to identify the
customer, satisfy the customer, and
keep the customer.
10
Cont’d…
The marketing research process
15
4. Processing of the Research Data
18
Target Market
A target market is a group of customers that
the business has decided to aim its
marketing efforts and ultimately its
merchandise towards.
A well-defined target market is the first
element to a marketing strategy.
Once these distinct customers have been
defined, a marketing mix strategy can be
built by the business to satisfy the target
market. 19
Target Market
Widely used criteria or dimensions for market
segmentation include
1. Demographic
These factors include age, gender, race,
education, marital status, income etc…
2. Psychographic
Attitude, interests, and opinions (AIO) comprise
the psychographic dimensions. These may be
socio-cultural, religious, philosophical, ethical,
political, economic, technological etc…
20
Cont’d
3. Usage Related
This category deals with how the
product is actually used.
Quantity: A large bottle of wine is a product
for heavy drinkers, and a half-size lunch is a
product for weight watchers.
Timing: and most clothes are seasonal
products.
Application: The specific purpose of usage is
critical. Medical doctors and their patients do
not hesitate to purchase expensive devices
21
Marketing Mix Four Ps
The marketing mix is the set of controllable
variables that must be managed to satisfy the
target market and achieve organizational
objectives.
These controllable variables are usually
classified according to four major decision
areas—four Ps: product, price, place (or
channels of distribution), and promotion
22
1. Product
Product differentiation is the most essential factor
to marketing promoters. You must differentiate
your product from your competitors’ products in
the following ways:
Quality: the product requires reliability and
lifetime.
Quantity: You need to produce the product as
much as the market desires
IP protection: Is your product protected from
imitation manufacturing by other companies?
23
Product Life Cycle
Every product has a life cycle. The
product life cycle is segmented into
Introduction,
Growth,
Maturity,
Saturation,
Decline, and finally
Are sometimes
Abandonment. merged together
24
Product Life Cycle
25
Product Life Cycle
26
1. Introduction: This stage is characterized
by research and development (R&D).
Sales and profit are usually very low,
although costs may be substantial.
2. Growth: This stage is characterized by
increased sales and initial profits. Heavy
promotional costs are often incurred,
which hinder gross profit.
27
3. Maturity: This stage is characterized
by the peak and attempted
maintenance of sales levels.
4. Saturation: The maximum profit is
usually obtained sometime after the
maximum production quantity
(saturation) occurs.
28
5. Decline: This stage is characterized
by perceived futility in an attempt to
maintain market share.
Typically, this is accompanied by cost
cutting.
6. Abandonment: At this stage the
product’s performance no longer
merits inclusion in the firm’s product
line.
29
2. Price
1. Cost-plus pricing,
2. Fair/parity pricing,
3. Skimming pricing, and
4. Penetration pricing 30
1. Cost-Plus Pricing
The product should not be sold for less than
the manufacturing cost. The concept of cost-
plus pricing involves setting a price that
factors into a given profit margin (e.g., cost
plus 25% profit).
2. Fair/Parity Pricing
Set based on customer-oriented market
research. This pricing involves setting a price
that roughly matches that of competing
brands within the product class.
31
3. Skimming Price
This option involves charging a high
price relative to other brands within the
product class.
The success depends on the high product
quality and differentiated performance.
(E.g. Sony’s products sell well even when
the price is 20% higher than other brand
products.)
4. Penetration Price
This scheme involves charging a low price
on the assumption of selling the brand in 32
enormous quantities.
Most high-tech entrepreneurs will
accept a compromise between the
skimming price and cost plus price.
33
3. Place
Place means the product’s channels of
distribution or how it is conveyed from the
producer to the end user.
Its functions include manufacturing,
transportation, warehousing, wholesaling, and
retailing.
The more the intermediate functions or channels
are involved, the higher the percentage of
selling price it can command.
34
Place
If an organization controls all the
channels of distribution for its
product, it is vertically integrated .
If the manufacturer acquires a
company to access the raw materials,
it is backward integrated
If the wholesaler acquires a
retailer to expand distribution, it is
called forward integrated .
35
4. Promotion
39
Financial Reporting
Common mistake among business owners:
“Failing to collect and analyze basic financial
data.”
One-third of entrepreneurs run their companies
without any kind of financial plan.
Only 11 percent of business owners analyze
their companies’ financial statements as part of
the managerial planning process.
Financial planning is essential to running a
successful business and is not that difficult!
40
Cont’d
A firm needs to generate their
annual financial report by law,
which includes the balance sheet ,
income statement , and cash-flow
statement .
These financial statements should
be prepared according to Generally
Accepted Accounting Principles
(GAAP). 41
Balance Sheet
The balance sheet is a “snapshot” of a
business at a particular point in time.
It reveals financial resources the company
owns (assets), debts it owes to the others
(liabilities)
Built on the accounting equation:
Assets = Liabilities + Owner’s
Equity
Net income (or net loss) represents the net
profitability of the firm. This is
commonly referred to as its bottom line 42
43
Income Statement
Income Statement – “Moving picture.”
Compares the firm’s expenses against its
revenue over a period of time to show its
net income (or loss):
48
Payback Period
Amount invested
Expected annual net cash inflow
Example
A company is considering an investment of $130,000
in new equipment. The new equipment is expected
to last 10 years. It will have zero salvage value at the
end of its useful life. The straight-line method of
depreciation is used for accounting purposes. The
expected annual revenues and costs of the new
product that will be produced from the investment
are:
Sales $200,000
Cost of goods sold $145,000
Depreciation expense 13,000
Selling & Admin expense 22,000 180,000
Income before income tax $20,000
Income tax expense 7,000
Net Income $13,000
Computation of Annual Cash
Inflow
Expected annual net cash inflow =
Net income $13,000
Depreciation expense 13,000
$26,000
55
Cont’d
Case 2: When cash inflows are uneven:
56
Cont’d
57
Cont’d
Example 1: Even Cash Inflows: Calculate the
58
Solution
We have,
Initial Investment = $243,000
Net Cash Inflow per Period = $50,000
Number of Periods = 12
Discount Rate per Period = 12% ÷ 12 = 1%
Net Present Value
= $50,000 × (1 − (1 + 1%)^-12) ÷ 1% − $243,000
= $50,000 × (1 − 1.01^-12) ÷ 0.01 − $243,000
≈ $50,000 × (1 − 0.887449) ÷ 0.01 − $243,000
≈ $50,000 × 0.112551 ÷ 0.01 − $243,000
≈ $50,000 × 11.2551 − $243,000
≈ $562,754 − $243,000
≈ $319,754 59
Cont’d
Example 2: Uneven Cash Inflows: An initial
investment on plant and machinery of $8,320
thousand is expected to generate cash inflows
of $3,411 thousand, $4,070 thousand, $5,824
thousand and $2,065 thousand at the end of
first, second, third and fourth year respectively.
At the end of the fourth year, the machinery
will be sold for $900 thousand. Calculate the
present value of the investment if the discount
rate is 18%. Round your answer to nearest
thousand dollars.
60
Cont’d
PV Factors:
Year 1 = 1 ÷ (1 + 18%)^1 ≈ 0.8475
Year 2 = 1 ÷ (1 + 18%)^2 ≈ 0.7182
Year 3 = 1 ÷ (1 + 18%)^3 ≈ 0.6086
Year 4 = 1 ÷ (1 + 18%)^4 ≈ 0.5158
The rest of the problem can be solved more efficiently in table
format as show below:
Year 1 2 3 4
Net Cash Inflow $3,411 $4,070 $5,824 $2,065
Salvage Value 900
Total Cash Inflow $3,411 $4,070 $5,824 $2,965
× Present Value
0.8475 0.7182 0.6086 0.5158
Factor
Present Value of
$2,890.68 $2,923.01 $3,544.67 $1,529.31
Cash Flows
Total PV of Cash
$10,888
Inflows
− Initial Investment − 8,320
61
Net Present Value $2,568 thousand
2. Internal Rate of Return (IRR)
IRR is the rate of return at which the
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Solution
65
Capital budgeting techniques
(a) Payback period
(b) Internal Rate of Return
(c) Net Present Value
(d) Accounting Rate of Return
(e) Profitability Index
Others… (Reading Assignment) 66
Comparing Methods
Payback Accounting Net present Internal rate
period rate of return value of return
Basis of Cash Accrual Cash flow s Cash flow s
measurement flow s income Profitability Profitability
Measure Number Percent Dollar Percent
expressed as of years Amount
Easy to Easy to Considers time Considers time
Understand Understand value of money value of money
$705,125
Contribution Margin = 1 - = 0.26
$950,000
Step 4. Breakeven point:
$177,375
Breakeven Point $ = = $ 682,212
0.26
70
Breakeven Chart
Revenue
Breakeven Point Line
Total Expense
Sales = $682,212
Line
$682,212
Fixed Expense
Line
0 $682,212
Sales Volume
71
Ratio Analysis
A method of expressing the relationships
between any two elements on financial
statements.
Important barometers of a company’s
financial position.
Study: Only 27 percent of small business
owners compute financial ratios and use them
to manage their businesses.
Interpreting Ratios
Ratios – useful yardsticks of comparison.
Standards vary from one industry to another;
key is to watch for “red flags.”
Critical numbers – measure key financial and
operational aspects of a company’s
performance. Examples:
Sales per labor hour at a supermarket
Food costs as a percentage of sales at a
restaurant
Load factor (percentage of seats filled with
passengers) at an airline
Putting Your Ratios to the Test
When comparing your company’s ratios to your industry’s
standards, ask the following questions:
1. Is there a significant difference in my company’s ratio and the
industry average?
2. If so, is this a meaningful difference?
3. Is the difference good or bad?
4. What are the possible causes of this difference? What is the
most likely cause?
5. Does this cause require that I take action?
6. If so, what action should I take to correct the problem?
Source: Adapted from George M. Dawson, “Divided We Stand,” Business Start-Ups, May 2000, p. 34.
74
Twelve Key Ratios
Liquidity Ratio Current Ratio
Quick Ratio
Leverage Ratio Debt Ratio
Debt to Net Worth Ratio
Times Interest Earned Ratio
Operating Ratio Average Inventory Turnover Ratio
Average Collection Period Ratio
Average Payable Period Ratio
Net Sales to Total Asset Ratio
Profitability Net Profit on Sales Ratio
Ratio
Net Profit to Asset (Return on Asset) Ratio
75
Net Profit to Equity Ratio
Twelve Key Ratios
Liquidity Ratios - Tell whether or not a small business will
be able to meet its maturing obligations as they come due.
1. Current Ratio - Measures solvency by showing the firm's
ability to pay current liabilities out of current assets.
Current Ratio = Current Assets = $686,985 = 1.87:1
Current Liabilities $367,850
Industry Median
Current ratio = 1.50:1
Industry Median
Quick ratio = 0.50:1
77
Leverage Ratios - Measure the financing provided by the
firm's owners against that supplied by its creditors; a gauge
of the depth of the company's debt.
Careful!! Debt is a powerful tool, but, like dynamite, you must
handle it carefully!
3. Debt Ratio - Measures the percentage of total assets
financed by creditors rather than owners.
Debt Ratio = Total Debt = $580,000 = 0.68:1
Total Assets $847,655
Industry Median
Debt ratio = 0.64:1
Creditors provide 68 percent of company’s total assets, very
close to the industry median of 64 percent. Although the
company doesn't appear to be overburdened with debt, it
might have difficulty borrowing, especially from
conservative lenders. 78
4. Debt to Net Worth Ratio - Compares what a
business “owes” to “what it is worth.”
Debt to Net = Total Debt = $580,000 = 2.20:1
Worth Ratio Tangible Net Worth $264,155
Industry Median
Debt to net worth ratio = 1.90:1
It owes $2.20 to creditors for every $1.00 the owner has
invested in the business (compared to $1.90 to every $1.00
in equity for the typical business. Many lenders will see the
company as “borrowed up,” having reached its borrowing
capacity. Creditor’s claims are more than twice those of the
owners. 79
5. Times Interest Earned - Measures the firm's ability
to make the interest payments on its debt.
Times Interest = EBIT* = $100,479 = 2.52:1
Earned Total Interest Expense $39,850
*Earnings Before Interest and Taxes
Industry Median
Times interest earned ratio = 2:1
It’s earnings are high enough to cover the interest
payments on its debt by a factor of 2.52:1, slightly
better than the typical firm in the industry. The
company has a cushion (although a small one) in
meeting its interest payments.
80
Operating Ratios - Evaluate a firm’s overall
performance and show how effectively it is putting
its resources to work.
6. Average Inventory Turnover Ratio - Tells the
average number of times a firm's inventory is
“turned over” or sold out during the accounting
period.
Average Inventory = Cost of Goods Sold = $1,290,117 = 2.05 a year
Turnover Ratio Average Inventory* $630,600
Industry Median
Average inventory turnover ratio = 4.0 times per year
Industry Median
Average collection period ratio = 19.3 days
Industry Median
Average payable period ratio = 43 days
The company payables are nearly 40 percent slower than
those of the typical firm in the industry. Stretching
payables too far could seriously damage the company’s
credit rating.
83
9. Net Sales to Total Assets Ratio - Measures a firm’s
ability to generate sales given its asset base.
Industry Median
Net Sales to total assets ratio = 2.7:1
84
Profitability Ratios - Measure how efficiently a firm
is operating; offer information about a firm’s
“bottom line.”
10. Net Profit on Sales Ratio - Measures a firm’s
profit per dollar of sales revenue.
Net Profit on = Net Income = $60,629 = 3.24%
Sales Net Sales $1,870,841
Industry Median
Net profit on sales ratio = 7.6%
After deducting all expenses, the company has just 3.24
cents of every sales dollar left as profit - less than half the
industry average. It may discover that some of its
operating expenses are out of balance.
85
11. Net Profit to Assets (Return on Assets) Ratio –
tells how much profit a company generates for each
dollar of assets that it owns.
Industry Median
Net profit to assets ratio = 5%
Industry Median
Net profit on equity ratio = 12.6%
The company return on its investment in the
business is an impressive 22.65 percent, compared to
an industry median of just 12.6 percent.
87
END
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