Presbyterian/St.

Luke’s Medical Center & Rocky Mountain Hospital for

Children Recognized by Healthgrades for Outstanding Patient Experience

Denver, CO, May 19, 2018 --(PR.com)-- Presbyterian/St. Luke's Medical Center (P/SL) and Rocky
Mountain Hospital for Children (RMHC) have been recognized by Healthgrades for achieving the 2018
Outstanding Patient Experience Award™. This distinction recognizes P/SL and RMHC among the top 15
percent of hospitals nationwide, according to Healthgrades, the leading online resource for
comprehensive information about physicians and hospitals.

Healthgrades evaluated 3,478 hospitals that submitted at least 100 patient experience surveys to the
Centers for Medicare and Medicaid Services (CMS), covering admissions from April 2016 to March
2017 to identify hospital performance in this area.

“Clinical quality and patient safety are the top priorities at Presbyterian/St. Luke's Medical Center and
Rocky Mountain Hospital for Children,” states Reginald Washington, MD, Chief Medical Officer at P/SL
and RMHC. “Presbyterian/St. Luke's and Rocky Mountain Hospital for Children are committed to
providing exceptional healing to every human being and this recognition is a testament to our
commitment to quality care and the community that we serve.”

Healthgrades evaluated hospital performance by applying a scoring methodology to 10 patient experience

measures, using data collected from a 32-question patient experience survey of the hospital's own
patients. The survey questions focus on patients' perspectives of their care in the hospital. The topics of
these questions ranged from cleanliness and noise levels in patient rooms to factors such as pain
management and responsiveness to patients' needs. The measures also include whether a patient would
recommend the hospital to friends or family.

In order to be recognized by Healthgrades, hospitals must meet eligibility requirements for consideration,
which includes clinical performance thresholds in addition to a minimum of 100 survey responses.
Nationally, almost 3,000 hospitals met those requirements with 439 hospitals outperforming their peers -
based on their patients' responses - to achieve this distinction. P/SL and RMHC's performances place the
hospitals among the top 15% in the nation.

“Patient experience surveys offer important insights about hospitals and their commitment to providing
patients with outstanding experience, and furthermore, consumers value that information when making
care decisions,” said Brad Bowman, MD, Chief Medical Officer, Healthgrades. “Hospitals that have
received the Healthgrades 2018 Outstanding Patient Experience Award have received high marks from
their most important stakeholders - the patients themselves.”

About HealthONE's Presbyterian/St. Luke's Medical Center (P/SL)

For more than 135 years, P/SL has been meeting the healthcare needs of patients and their families from
across the Rocky Mountain and Great Plains regions, and from around the world. With more than 80
specialties, 1,200 specialists and primary care physicians, and 1,800 employees, P/SL is the only
tertiary/quaternary care hospital in a seven state region that offers one campus with leading

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comprehensive care, featuring Advanced Centers for Minimally Invasive Surgery, Cardiovascular
Services, Cancer/BMT, Pediatrics, Maternal-Fetal Care, Orthopedics, Spine, Kidney/Liver Transplant,
HBO, Wound Healing, Infectious Diseases and more. P/SL provides compassionate and innovative care.
Licensed for 680 beds, P/SL is the largest hospital in Colorado.

HealthONE's Rocky Mountain Hospital for Children (RMHC) at P/SL: Rocky Mountain Hospital for
Children (RMHC) at Presbyterian/St. Luke's (P/SL) Medical Center is a family-focused children's
hospital and the anchor facility for HealthONE's system of pediatric care. It is home to a majority of
pediatric specialists and sub-specialists, providing the most complex care in the system. RMHC at P/SL
also houses the region's largest Level IV neonatal intensive care unit, the most experienced high-risk
maternal fetal program, a specialized center for minimally invasive surgery for infants and children, and a
nationally renowned institute for youth sports medicine, including a center focused on concussion
treatment.

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Contact Information:
Presbyterian/St. Luke's Medical Center
Christy Maraone
720-754-2557
Contact via Email
pslmc.com

Online Version of Press Release:

You can read the online version of this press release at: https://www.pr.com/press-release/754215

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