MINISTRY OF EDUCATION AND TRAINING

HOA SEN UNIVERSITY

FACULTY OF LANGUAGES AND CULTURAL STUDIES


INTERNSHIP REPORT

Company : TAN THIEN Design Consultants Co., Ltd

Period : July 12 – August 27, 2010
Supervisor : LE TIEN DUNG
Student : LE NHAT NGUYEN
Class : AV091A

August, 2010
MINISTRY OF EDUCATION AND TRAINING
HOA SEN UNIVERSITY
Faculty of Languages and Cultural Studies

August 27

Internship
Report 2010
Company TAN THIEN Design Consultants Co., Ltd
Period July 12 – August 27, 2010
Supervisor LE TIEN DUNG
Student LE NHAT NGUYEN
Class AV091A
 Internship Report 2010

Abstract
This report aims to present the process as well as results from my internship
during the period from July 12 to August 27 at TAN THIEN Design Consultants
Limited Company. Seven weeks might not be long enough for me to get totally used
to a new working environment. However, it’s a chance to evaluate myself, look back
what I gained after one year in school. Base on this report, I can clearly realize what
my weakness and also strong points are in order to improve and adapt myself to the
real working environment. This report contains overall 19 pages which are logically
divided into 5 sections. There is a table of contents on the next page to help you
have a general view of what items the report includes.

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Table of Contents

Supervisor’s comment ......................................................................................... iii

List of figures...................................................................................................... iv

Glossary .............................................................................................................. v

Introduction......................................................................................................... 1

I. Company ....................................................................................................... 2

1. Development history ................................................................................... 2

2. Organizational structure .............................................................................. 6

II. Tasks ......................................................................................................... 8

1. Receptionist ............................................................................................... 8

2. Driver......................................................................................................... 9

3. Draft contract ............................................................................................. 9

4. Field work .................................................................................................. 9

5. Printing and photocopy ............................................................................. 10

6. Other tasks............................................................................................... 10

III. Evaluation ................................................................................................ 10

Conclusion ......................................................................................................... 11

Acknowledgement .............................................................................................. 11

List of References .............................................................................................. 13

Instructor’s comment ......................................................................................... 14

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Supervisor’s comment
Trong suốt quá trình thực tập, dù mới chỉ là sinh viên năm nhất nhưng Nguyên
đã thể hiện được một phong cách làm việc rất nghiêm túc, luôn thẳng thắn nhận
trách nhiệm khi phạm lỗi, tiếp thu và rút kinh nghiệm nhanh, nhạy bén khi xử lý các
tình huống, sử dụng các công cụ văn phòng một cách khá chuyên nghiệp. Tuy vậy,
Nguyên vẫn sẽ còn phải học hỏi nhiều hơn nữa vì môi trường thực tế không đơn
giản như sách vở. Bên cạnh đó, sự thể hiện của Nguyên trong đợt thực tập vừa qua
cũng phản ánh một phần chất lượng đào tạo của Đại học Hoa Sen. Việc tạo điều
kiện thực tập nhận thức ngay từ năm đầu như thế này thực sự là một bài học rất bổ
ích cho sinh viên.

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 Internship Report 2010

List of figures
o Figure 1 – Tan Thien Design Consultants Limited Company
o Figure 2 – Pho Trang Restaurant
o Figure 3 – Investor: Mr. Nguyen Bac Hong
o Figure 4 – Bambi Bookstore
o Figure 5 – Investor: Mr. Nguyen Cong Dai
o Figure 6 – Organizational structure

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Glossary
o AutoCAD is a CAD (Computer Aided Design or Computer Aided Drafting)
software application for 2D and 3D design and drafting. It was developed and
sold by Autodesk, Inc. First released in December 1982, AutoCAD was one of
the first CAD programs to run on personal computers. AutoCAD 2009 boosts
efficiency with customizable and extensible user interface enhancements that
increase overall drafting productivity by decreasing the number of steps
needed to reach a command. Newly design, innovative features simplify
working with layers and help make new users productive as quickly as
possible. Easy-to-use navigation tools make finding your way around 3D
models a snap.
o Perspective is an approximate representation on a flat surface of an image.
In this case, it’s a picture of the house when completed.

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Introduction
Internship is an important part in the training process of Hoa Sen University.
Through practice, students not only acquire knowledge but also actively apply the
knowledge and skills learned in school into the real working environment.

The purposes of internship:

- Penetrate into a real working environment.

- Apply knowledge to work.
- Practice work style and behavior.
- Draw orientation of career.

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I. Company

1. Development history
- Officially established on September 29, 2008 entitled “Tan Thien Design
Consultants Limited Company”, Business Registration Certificate No.
5800588326 granted by Department of Planning and Investment of Lam Dong
Province.
- Business:
o Civil architectural project design.
o Urban planning design.
o Interior design.
o Feng Shui consultant.
o Manufacturing and trading interior materials.

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Figure 1 - Tan Thien Design Consultants Limited Company

- Head office is located at 11/4 Highway 20, Phu Thanh, Hiep Thanh, Duc
Trong, Lam Dong province.
- By the tireless efforts of all staff, the company has gradually asserted the
quality of service and absolute prestige with customers in the field of
architectural design consultant. Many big projects require high quality design
has been delivered to customers.

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Figure 2 - Pho Trang Restaurant

Figure 3 – Investor: Mr. Nguyen Bac Hong

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Figure 4 - Bambi Bookstore

Figure 5 - Investor: Mr. Nguyen Cong Dai

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2. Organizational structure

Le Tien Dung
Director

Le Sy Bac
Deputy Director

Nguyen The Dat Nguyen Van Phuoc Nguyen Thi Ha Ha Minh Tri
Technical Manager Head of Administration Chief Accountant Sales Manager

Figure 6 - Organizational structure

o Organization and administration of all business activities in the

company, responsible for overall business results. On the behalf of the
company in legal relations with the outside.
 Director: As the highest power in the company, directly
responsible for the results of business activities, ensuring the full
implementation of government’s guidelines and policy.
 Deputy Director: Being advice and assist the Director.
Operating company when the Director is absent.
o Technical Department:
 Propose, analyze and implement design plans.
 Propose construction plans.
 Estimate the project.
 Monitoring project.
 Check and manage drawings.

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o Administration Department:
 External relations.
 Information management.
 Car management.
 Make sure the facilities in good conditions to serve the
company’s operations.
o Accounting Department:
 Responsible for supervising the use of capital and assets.
 Monitoring and reporting on implementation of financial plans
monthly, quarterly and yearly.
 Develop financial plan, loan plan.
o Sales Department:
 Training new employees in professional and technical.
 Improving procedures for purchasing and managing.

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 Internship Report 2010

II. Tasks
1. Receptionist
- Welcome visitors: Receptionist is often the first person a visitor sees
when entering the company’s door and the last face they see as they exit.
First impression is very important so I have to be calm and polite all the
time. My duties are greeting people as they walk into the office, direct
visitors to a specific office or let the visitor know that the employee is
absent.
- Collect customer’s information: To facilitate subsequent contact, we
collect information from customer at the first time they visit. Information
includes name, address and phone number.
- Give business card.
- Answer phones: Responsible for tending to incoming telephone calls, I
must answer the phone promptly and politely, greeting callers and
ascertaining their specific needs, also transfer calls when appropriate or
take and deliver messages for staff members who are currently out of the
office.

Remark: Initially, I had a little bit confusing with the usage of

telephone switchboard. Fortunately, with the practical knowledge I had
learned from Office Administration and Management then I completely
controlled it.

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2. Driver

Before each trip, I have to prepare luggage, wash the car, fill it up with
gas also check the windscreen washer and the tension of wheels. We usually
start in early morning or late at night to save time as well as easier to drive.
We have two basic rules, always start the engine 5 minutes before Mr.
Director get in the car and make sure doors are locked before go somewhere.

Remark: I realize that driving is one of the most boring jobs in the
world. After you drive to the location you will have nothing to do except wait
to go to the next point not to mention that you will lose your sleep because
you always have to open your eyes to drive. On the other hand, driving has
taught me many things, such as patience and consideration before making a
decision.

3. Draft contract

We always prepare contracts with blanks to fill. When we working with

clients I just need to fill the fields in accordance with our price and customer’s
demands.

Remark: It is relatively easy for me, just likes “fill in blank”

examination.

4. Field work
- Take overall pictures: For appropriate design ideas, architect need to
have an overall view on the current state of building plot. I use a normal
digital camera to take overall pictures.
- Measure building plot: Besides overall view, architect need to know the
actual building area. We use a tape measure to measure building plot.
- Draw a sketch: Rely on Land Use Rights Certificate I draw a graphical
location of building plot by AutoCAD 2009 software.

Remark: I have never participated in any course about AutoCAD so

errors occur is inevitable. That’s why I always ask Mr. Director to check
my drawings.

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5. Printing and photocopy

We use a Canon Laser Shot LBP810 to print A4, a Canon Laser Shot
LBP2000 to print A3. Besides, we have a RICOH photocopier. With
perspective, we bring it to photographic lab to print on sensitized paper.

Remark: It is really bothers me when papers often jam in the

photocopier. Sometimes my hands are dirty with ink marks when I have to
check printing ink.

6. Other tasks
 Email sketch to architect.
 Receive the drawing and the perspective as attachments from architect.
 Transfer documents.
 Take company’s car to garage for maintenance.
 Prepare facilities for business trip (printer, paper, camera, compass,
survey ruler, laptop, contract, etc.).
 Set-up printer.

III. Evaluation
With each task I have assigned, I tried to complete in the best way, but
sometimes there are unforeseen difficulties. After each case, I find my shortcomings
and draw experience for next time.

I realize that there is always a gap between learning environment and real
working environment. That gap is filled only when we apply knowledge to practical
work in a flexible way.

Architecture is not really my favorite things, if I want to pursue this job I will
have to learn and change pretty much things. So I am sure that is what I don’t want
to do.

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Conclusion
After a seven-week internship I had completed the following objects:

- Penetrate into a real working environment:

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Acknowledgement
First, I would like to deeply thank all teachers who taught me so much useful
knowledge in order to fully prepare for real working environment. I also wish to
thank Hoa Sen University created the best conditions for me during the learning
process.

I would particularly thank my supervisor, Mr. Le Tien Dung, who always

enthusiastically instructed me during my internship period. Besides, I would also like
to acknowledge all staff in Tan Thien Co., Ltd for sharing very helpful experience.

Finally, I thank all my classmates, who contributed ideas and comments for me
to accomplish this report.

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List of References

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Instructor’s comment
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