Rich Products Corporation

Position Description

Job Title Senior R&D / R&D Supervisor

Job Band 1
Location Vietnam
Reporting to Product Development Manager
Direction of Others Technicians, Senior Technicians, and R&D Admin
Overall Purpose • Develop NPDs for T&I to meet business’s target.
• Lead and conduct products’ issue solving and solution.
• Support Manager in managing deployed SSOP.

Duties and Responsibilities • To develop new products independently

• To conduct shelf life studies, including product and package performance
evaluations under various conditions and make recommendation for appropriate
adjustment in product or package as required.
• To conduct lab and pilot plant experiments involving product and process
development and design (e.g. prototype preparation, product line extensions, shelf
life and product performance. Conduct plant trials for commercial scale up.
Interprets data and draws conclusions to experiments.
• To manage project independently. Proactive in suggesting ways to improve project
quality. Perform routine R&D activities in order to evaluate and improve the quality
of existing products and related processes and to develop new product and
processes.
• To implement appropriate sensory methodology for different products tests and
able to use statistical tool to analyze results.
• To prepare presentation of results and recommendations to various groups, both
internally and externally, and in both Vietnamese and/or English.
• To interface frequently with various internal department (e.g. marketing,
procurement, engineering, QA, operations, and TAC) and customers in
accomplishing project milestones.
• To conduct literature search independently, analyse information, summarise
findings and recommend next steps with guidance.
• To design and implement the appropriate experimental design and types of lab
tests.
• To record and document the results in electronic lab notebook, ELN or in a
computer database. Evaluate results of experiments and analysis and use
appropriate statistical software (where relevant) to conduct data analysis.
• Able to communicate and work well with VIAO project team members.
• Undertake other duties as directed by management

Education, Experiences and Skills
• Minimum 4 years’ experience working in similar role in Food Company.
• Relevant degree from recognized tertiary institution majoring in Food Science and
Engineering.
• Fluent in English and Vietnamese.
• Experience in food companies or food factories, and exposure to foreign company
environment will be an advantage
• Excellent written and oral communication skills
• Strong PC and MS Office experience especially in MS Excel and proficiency in
working with relevant software tools (e.g. Optiva, Axapta, Access etc.)
• Ability to establish and maintain a collaborative relationship with customers and

1
 Rich Products Corporation
Position Description

colleagues
• Must be a strong team player as well as team builder

Functional Technical • Product Development

Competencies • Product Commercialisation
• Project Management
• Food Chemistry/Oil chemistry
• Sensory Science
• Food Law/Regulatory Compliance
• Supplier evaluation & approval
• Food Safety & Microbiology
• DOE
General Competencies
• Ingredient Technology
• Creative Problem Solving and Decision-Making skills
• Planning & Organisational Skills

Core Competencies
The Rich Promise
Cherish Our Culture
Work, learn, and celebrate together
Acts as a Team Player Collaborates With Others Communicates Effectively
Key Actions: Key Actions: Key Actions:
• Contributes to goal • Demonstrates inclusive behavior • Organizes the communication
accomplishment • Seeks opportunities • Ensures understanding
• Invites feedback • Ensures that information needs are • Comprehends communication from
• Involves others met others
• Informs others on team • Shares knowledge • Actively listens
• Models commitment • Remains open to all sides
Innovate
Imagine what’s possible and create what’s valued
Practices Continuous Improvement Seeks to Innovate Challenges the Status Quo
Key Actions: Key Actions: Key Actions:
• Assesses opportunities • Leverages diverse resources • Challenges the status quo
• Determines causes • Acknowledges and evaluates multiple • Thinks broadly
• Targets improvement ideas solutions • Persists in effort
• Implements effective • Targets value-added options
improvements
Be the Trusted First Choice
Listen, understand, and deliver for customers like no other company
Produces Quality Products, Services Delivers Customer Satisfaction Resolves Customer Service Issues
and Solutions Key Actions: Key Actions:
Key Actions: • Champions Rich’s to Customers • Acknowledges the person
• Demonstrates commitment to • Develops ideas/solutions • Meets or exceeds needs
Customer • Maintains Customer trust • Confirms satisfaction
• Gathers information • Manages Customer’s expectations • Takes the “heat”
• Applies Customer knowledge • Follows up

Better Our Communities

2

Devote time and talent where we live and work
Advocates Corporate Citizenship
Key Actions:
• Understands the value and
impact of corporate contributions
• Promotes education and
understanding within Rich’s
• Identify communities in need
Do What’s Right
No matter what
Lives by the Rich’s Code of Ethics
Key Actions:
• Displays integrity and openness
• Demonstrates honesty
• Keeps commitments
• Follows policies and procedures
Leadership Competencies
Great Leader Drivers
Drive Associate Performance
Tell Associates who they’re doing
Go Positive about the individual
Clarify what’s expected
Focus on “fit”
Coach for Solutions
Drive Associate Engagement
Go positive about the
Organization
Communicate the big picture
Create the environment
Assemble the best
Commit to our Associates
Rich Products Corporation
Position Description
Actively Volunteers Commits to Sustainability
Key Actions: Key Actions:
• Takes responsibility and ownership • Encourages others to take
• Maintains positive approach and responsibility
attitude • Communicates the benefits and results
• Takes action that makes a difference to internal and external audiences
• Supports the Better Our Communities
value team
Maintains a Safe, Harassment-Free Establishes and Maintains Trust
Environment Key Actions:
Key Actions: • Acts consistently
• Identifies safety issues and problems • Shares point of view
• Takes corrective action • Remains open to ideas
• Takes actions that respect the value • Supports others
of others
With timely, ongoing, fair and accurate feedback
Emphasize the strengths and accomplishments with balanced suggestions for
improvement
Associates know what they are accountable for and why it matters
Choose assignments and roles that link associate strengths to organizational
needs
Help Associates execute in the face of day to day challenges
Focus on what’s positive with a balanced realism about our challenges
Help associates connect their work to what’s important for Rich’s and our
customers
That fosters open communication, flexibility, innovation, and risk taking within the
team
Create the magic of highly talented associates working together
Be serious about their development