RISE WV CASE MANAGEMENT UPDATE

22 JUNE 2018

Identified 451 total cases within rise wv program

(client total dropped by 1 because of a duplicate record)

324
total cases
assigned this week’s focus has

106
been on quality control,
data and project
total cases verification processes.
r e v i e we d

goal
106

23% of cases assigned

CASE MANAGEMENT
BREAKDOWN BY COUNTY
100+ CASES
50-99 CASES
25-49 CASES
UNDER 25 CASES

questions? contact wvng public affairS office at 304-561-6762 | RISE WV ISSUES HOTLINE - 304-220-2570 | RISE WV FRAUD HOTLINE - 1-866-WVWATCH
 RISE WV CASE MANAGEMENT UPDATE
22 JUNE 2018

IDENTIFYING THOSE IN NEED

The West Virginia National Guard has identified a total of 451 outstanding RISE West Virginia cases, which is a decrease of
one, due to a duplicate record.

CASE MANAGEMENT REVIEW

Case management reviews increased exponentially with current case reviews at 324. New quality control and data
verification processes, which includes contractor project verification, have been implemented this week. The goal is to
ensure projects are verified and assigned to meet the needs of clients and to potentially cluster contractor assignments in
geographical areas using GIS data.
CASE ASSIGNMENT UPDATE
As of June 22, 324 cases have been reviewed and the total number of cases assigned to contractors has increased to 106,
which represents 23.5 percent of the total outstanding cases.

The West Virginia National Guard now has a breakdown, by county, of the outstanding cases.

Greenbrier: 106
Kanawha: 93
Clay: 82
Nicholas: 62
Fayette: 45
Webster: 26
Roane: 15
Summers: 7
Jackson: 5
Lincoln: 5
Monroe: 3
Pocahontas: 2

NEXT STEPS
The organizational goals continue to be focused on helping families with their housing and community needs with
deliberative speed and ensuring quality assurance and quality control procedures are in place for case management. We
will continue to streamline staff processes and work to establish clear pathways for other funding needs, economic
development and infrastructure.

If anyone is still in need of assistance, please contact 304-220-2570.