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RTWP Alarm Troubleshooting

When an RF module or the feeder system is faulty, the related alarms are reported. If any of the

alarms listed in this section is reported, the RTWP may be abnormal, affecting the service KPIs.

Therefore, perform troubleshooting according to the reported alarms:

ALM-26522 RF Unit RX Channel RTWP/RSSI Unbalanced

Cause analysis: The alarm is reported if the difference between RTWP
of the main receiver and RTWP of the diversity receiver is larger than 10
dB.
Handling suggestion:
Symptoms of the reported alarm are as follows:
− The RTWP of the main receiver (or the diversity receiver) is abnormally high, and the RTWP of
the diversity receiver (or the main receiver) is normal. — Clear the alarm by referring to the
method of handling a high RTWP.
− The RTWP of the main receiver and RTWP of the diversity receiver are abnormally high, and the
difference between them is larger than 10 dB. — Clear the alarm by referring to the method of
handling a high RTWP.
− The RTWP of the main receiver (or the diversity receiver) is abnormally low, but the RTWP of the
diversity receiver (or the main receiver) is normal. — Clear the alarm by referring to the method
of handling a low RTWP.
ALM-26521 RF Unit RX Channel RTWP/RSSI Too Low
Cause analysis: The alarm is reported when the RTWP received on the
RF channel is lower than –114 dBm.
Handling suggestion:
− The RTWP of the main receiver or RTWP of the diversity receiver is abnormally low. — Clear the
alarm by referring to the method of handling a low RTWP.
− The RTWP of the diversity receiver is abnormally low. In the indoor coverage scenario, the
diversity channel may not be connected to antennas. If two RF modules are in the same cabinet,
the RF interconnection mode may be disabled.
− The RTWP of the main receiver is abnormally low. In the indoor coverage scenario, the RX and
TX channels are separated. As a result, no uplink signal is available on the main receiver.
ALM-26532 RF Unit Hardware Fault
Cause analysis: The RF channel may be faulty, or the RX channel may
be faulty, resulting in abnormal RTWP.
Handling suggestion: Perform a soft reset or a hard reset on the RF
module to check whether the alarm can be cleared. If no, you are advised
to replace the RF module with a required one.
ALM-26752 ALD Hardware Fault
Cause analysis: If the TMA gain is invalid in the worst case, services on
the RX channel where the TMA resides are disconnected.
Handling suggestion: Replace the TMA device.
ALM-26758 TMA Running Data and Configuration Mismatch

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Cause analysis: If the TMA gain or the working mode is inconsistent

with the configuration, the uplink TMA gain is abnormal, resulting in
RTWP problems.
Handling suggestion: Reset the TMA gain or the working mode.
ALM-26755 TMA Bypass
Cause analysis: The TMA gain is invalid. As a result, the uplink
sensitivity decreases, the sector coverage narrows, and the cell RTWP
(background noise) decreases.
Handling suggestion: Check whether the TMA is faulty. If yes, replace
the TMA with a required one. If no, set the TMA working mode to be
normal.
ALM-26757 RET Antenna Running Data and Configuration Mismatch
Cause analysis: The tilt angle of the antenna is inconsistent with the
configured value, resulting in faulty uplink and downlink coverage. In
this case, the cell service and the RTWP may be abnormal.
Handling suggestion: Reset the tilt angle of the antenna.
ALM-26541 ALD Maintenance Link Failure
Cause analysis: If the TMA maintenance links are disconnected, the cell
uplink gain may be abnormal, resulting in the decrease of the RTWP
background noise.
Handling suggestion: Check the TMA for the maintenance links. If the
links cannot be restored, replace the TMA device.
ALM-26529 RF Unit VSWR Threshold Crossed
Cause analysis: When a standing wave-related alarm is reported,
especially in the case of high standing wave ratio, the feeder may be
faulty. The problem may be caused by a broken feeder.
Handling suggestion: Troubleshoot the standing wave-related problem and clear the high
standing wave ratio.

Method of handling high and low RTWP on site:

1. If the abnormal RTWP issue is only appear in particular sector(s) in a NodeB, reserve the
all the sectors to block user setup service. Start to trace the cell RTWP and record the log.
Start to swap the antenna between normal and abnormal sectors and observe the changes
in the RTWP changes in both sectors.-If the cell RTWP trending is following the
problematic sector antenna, then most probably there is external interference.
2. Swap back the antenna to original state, to further confirm external interference, swing
the antenna of the problematic sector and observe the change in RTWP trending.
3. If the abnormal RTWP issue is appear in all sectors in a NodeB, check any other system
integrated with the 3G system. Direct connect the antenna to spectrum analyzer and
observe any high abnormal signal.
4. If step 3 shows normal result, then the issue might due to internal factors. Prepare dummy
load and connect to RRU and observe the RTWP change. Else, there might be external
factor exists.
5. In majority cases there is issue with connector, cable sharp bending or may be water
seepage in feeder cable, identify the effected cable with the help of LMT real time
monitoring and perform detail health check on cable (remake connector).

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Real time monitoring of RTWP by LMT:

Login to LMT and follow below steps to monitor the real time RTWP.

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