Professional Documents
Culture Documents
1
4-AAC AUGUST 3, 2018
1.) PLANNING
Planning means defining performance goals for the organization and determining what
actions and resources are needed to achieve the goals. Through planning, management defines
what the future of the organization should be and how to get there. Strategic plans are long-term
and affect the entire organization. A strategic plan bridges the gap between what an organization
is and what it will become. Tactical plans translate strategic plans into specific actions that need
to be implemented by departments throughout the organization. The tactical plan defines what
has to be done, who will do it, and the resources needed to do it.
EXAMPLE:
The management of the company set a goal of increasing the sales by 20% in the
following month. You will need to look at the different ways you and the team could achieve this
goal. This might include things like creating a new advertisement campaign, reducing prices or
speaking to customers about their shopping plans. Your role is to pick the processes that you find
the most appropriate and to organize them into a logical pattern. You must also identify the
2.) ORGANIZING
Once plans are made, decisions must be made about how to best implement the plans.
The organizing function involves deciding how the organization will be structured (by
departments, matrix teams, job responsibilities, etc.). Organizing involves assigning authority
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and responsibility to various departments, allocating resources across the organization, and
defining how the activities of groups and individuals will be coordinated. It’s about using the
plan to bring together the physical, financial and other available resources and use them to
achieve the organizational goal. The organizing function brings resources together to achieve the
goals established in the planning function. Leaders need to identify what activities are necessary
EXAMPLE:
If your task were to increase sales, you would look at the plan and determine how to
divide the resources you have in order to put your plan in place. The marketing campaign would
be handed out to Becky and you would provide them with the financial resources available and
needed to give birth to the campaign. You would also need to ensure the team has access to the
customer files in order to utilize vital information. You’d then direct Danny and his team to
calculate the possible reductions you can make, help them have the resources to determine which
3.) STAFFING
It can be seen closely related to organizing, with both focused on ensuring the resources
are directed to the right processes and tasks. For staffing, the focus is on people and their labor in
relation to the organizational objectives. The function aims to ensure the organization always has
the right people in the right positions and the organizational structure isn’t hindered by lack or
excess of personnel. You would essentially be looking at the tasks ahead of you and determining
who should do what and if you have the right manpower to achieve the objectives you want.
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EXAMPLE:
In terms of hitting your sales targets, you would need to analyze if the current staff is
capable of performing the tasks and whether you have enough employees to ensure the integrity
of the organization. You might find the marketing team to be too small and consider hiring a
4.)LEADING
Leaders use knowledge, character, and charisma to generate enthusiasm and inspire effort
to achieve goals. Managers must also lead by communicating goals throughout the organization,
by building commitment to a common vision, by creating shared values and culture, and by
encouraging high performance. Managers can use the power of reward and punishment to make
people support plans and goals. Leaders inspire people to support plans, creating belief and
commitment. Leadership and management skills are not the same, but they can and do appear in
the most effective people. This function begins with supervising subordinates while
EXAMPLE:
instead of decreasing. The function delves deeper inside human interaction, making the manager
motivate, communicate and inspire his or her personnel. At this stage, you are meeting and
connecting with your employees to find out how the tasks are going. You would talk to them
about the new marketing program, get their feedback on the project and spend time inspiring
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them with new ideas. The directing function is all about the day-to-day interaction between the
5.) CONTROLLING
results to objectives, and making modifications and corrections when needed. Controlling may
be the most important of the four management functions. It provides the information that keeps
the corporate goal on track. By controlling their organizations, managers keep informed of what
is happening; what is working and what isn’t; and what needs to be continued, improved, or
changed.
EXAMPLE:
In our example of having the objective to increase sales in a particular month, controlling
would be the function that measures whether the sales are increasing and helps to correct the
situation if the specified target is not getting closer. As a manager, you would examine the
processes you set forward and take note whether they are enhancing your sales records.
The marketing campaign’s effectiveness would be evaluated and measured. If you find the price
reductions being inefficient during the process, you might consider swapping the products on
sale, reduce the reduction, or abort the discount campaign altogether as inefficient.
Reference: Functions of Management – Planning, Organizing, Staffing and More. (2017, March
13). Retrieved from https://www.cleverism.com/functions-of-management-planning-organizing-
staffing/
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