CustomerGauge Announces Partnership with Thought Industries to Launch

CustomerGauge Academy

CustomerGauge partners with Thought Industries to help build stronger client relationships and
grow revenue.

Boston, MA, August 10, 2018 --(PR.com)-- Thought Industries, one of the fastest growing online
learning companies and creator of the first Learning Business Platform™, today announced the launch of
CustomerGauge Academy by CustomerGauge, a Software-as-a-Service platform that helps clients
improve and monetize the customer experience. The platform automatically measures and analyzes
feedback, reduces churn through close-loop tools, and helps retain customers using the industry-standard
metric Net Promoter System®.

CustomerGauge Academy was developed by CustomerGauge with the mission to use e-learning to
educate their clients and other like-minded professionals on the best practices associated with a high
performing Net Promoter® program.

“The launch of CustomerGauge academy distills down our learnings from over 20+ years in the
enterprise Net Promoter space into a rich online learning experience,” comments Director of Marketing at
CustomerGauge, Ian Luck.

CustomerGauge will utilize the Thought Industries Customer Learning Platform™ to focus and scale
their efforts. With years of extensive experience, and a robust content library, CustomerGauge Academy
provides an opportunity for others to leverage these key customer insights and monetize their experience
programs. The certification programs deliver various modules and quizzes that guide learns from Net
Promoter® 101 to advanced tactics and strategies.

“The implementation of CustomerGauge Academy has surpassed our expectations,” says Ian Luck. “The
Client Success team at Thought Industries has done a phenomenal job working with our internal team to
get this initiative live in record time. We now have a world-class executive education platform for both
our clients and CX professionals.”

About Thought Industries

Thought Industries powers the business of learning with the world's first Learning Business Platform.
Offering a comprehensive suite of enterprise-level learning delivery and monetization tools, the
customizable platform enables businesses and organizations to deliver engaging and fully-branded
learning experiences to their business and consumer audiences. From creating online courses to managing
an online learning business, the platform hosts a library of powerful, easy-to-use features that enable
organizations to get to market quickly and cost-effectively.

Learn more at www.thoughtindustries.com

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About CustomerGauge

CustomerGauge is a software-as-a-service platform that helps clients improve and monetize the customer
experience. The system automatically measures and analyzes feedback, reduces churn through close-loop
tools, and helps retain customers using the industry-standard metric Net Promoter System®. Results are
published and analyzed in real-time, using a highly customizable reporting tool, making it ideal for global
enterprises.

Learn more at www.customergauge.com

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Contact Information:
Thought Industries
Alyssa Azevedo
(866) 206-4011
Contact via Email
www.thoughtindustries.com

Online Version of Press Release:

You can read the online version of this press release at: https://www.pr.com/press-release/761625

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